AccessControlSolicitation.docx

W9124C-18-R-0002

Section B - Supplies or Services and Prices

Phase In

FFP

To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have 30 calendar days from the date of award of contract to phase-in. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date, obtaining certifications and licenses, become familiar with referenced publications, facilities, and post activities pertinent to the contract.

FOB: Destination

NET AMT

Contracting Manpower Reporting

Contractor is required to provide data on Contractor labor hours (including subcontractor labor hours) for performance of this contract IAW the PWS. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If no direct cost is associated with providing the data, enter “No Cost”. Instructions, including the Contractor and Subcontractor User Guides, are available at http://www.ecmra.mil.

PURCHASE REQUEST NUMBER: 0011078132-0004

NET AMT

USARCENT Access Control Services

The Contractor shall provide non-personal services support, in the form of Access Control Services Specialists, to assist the Commander, Headquarters and Headquarters Battalion, USARCENT, in monitoring and operating electronic security systems and manual processes that support the access control of Building 1947, facilitate access to the building by military and civilian employees whose place of duty is therein and by personnel who have validated visit requirements to conduct business or provide support within the headquarters building.

PURCHASE REQUEST NUMBER: 0011078132-0004

NET AMT

0003AA

USARCENT Access Control Manager

The Access Control Manager required to determine requirements, coordinate, schedule and supervise the performance Access Control Services, and to establish, implement and sustain a quality training program (including initial and in-process training). See PWS for additional requirements.

NET AMT

0003AB

USARCENT Receptionist/Info Specialists

Reception and Information service duties consist of: Issue, receive and account for visitor security badges. On order from the Access Control Manager monitors for compliance with specific provisions of the USARCENT Security SOP concerning the removal of government property from building 1947. See PWS for additional requirements.

NET AMT

0003AC

USARCENT Alarm Monitor Specialists

Alarm and CCTV Monitoring service duties consist of: Monitor the MRD CCTV system for incidents of ingress/egress violations at buildings 1947 Patton Hall the USARCENT Headquarters, building 1957 HSC Headquarters, Motor Pool, and MTC. See PWS for additional requirements.

NET AMT

0003AD

USARCENT Door Monitors

To provide access observation, security badge checks as necessary, and visitor re-direction as necessary. This support at the lobby, west, east, and north doors is the third priority and focus of effort for this contract. See PWS for additional requirements.

NET AMT

FFP

The Contractor shall provide non-personal services support, in the form of Access Control Services Specialists, to assist the Commander, Headquarters and Headquarters Battalion, USARCENT, in monitoring and operating electronic security systems and manual processes that support the access control of Building 1947, facilitate access to the building by military and civilian employees whose place of duty is therein and by personnel who have validated visit requirements to conduct business or provide support within the headquarters building.

NET AMT

1001AA

USARCENT Access Control Manager

An Access Control Manager required to determine requirements, coordinate, schedule and supervise the performance Access Control Services, and to establish, implement and sustain a quality training program (including initial and in-process training). See PWS for additional requirements.

NET AMT

1001AB

USARCENT Receptionist/Info Specialists

Reception and Information service duties consist of: Issue, receive and account for visitor security badges. On order from the Access Control Manager monitors for compliance with specific provisions of the USARCENT Security SOP concerning the removal of government property from building 1947. See PWS for additional requirements.

NET AMT

1001AC

USARCENT Alarm Monitor Specialists

Alarm and CCTV Monitoring service duties consist of: Monitor the MRD CCTV system for incidents of ingress/egress violations at buildings 1947 Patton Hall the USARCENT Headquarters, building 1957 HSC Headquarters, Motor Pool, and MTC. See PWS for additional requirements.

NET AMT

1001AD

USARCENT Door Monitors

To provide access observation, security badge checks as necessary, and visitor re-direction as necessary. This support at the lobby, west, east, and north doors is the third priority and focus of effort for this contract. See PWS for additional requirements.

NET AMT

FFP

Contractor is required to provide data on Contractor labor hours (including subcontractor labor hours) for performance of this contract IAW the PWS. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If no direct cost is associated with providing the data, enter “No Cost”. Instructions, including the Contractor and Subcontractor User Guides, are available at http://www.ecmra.mil.

NET AMT

FFP

The Contractor shall provide non-personal services support, in the form of Access Control Services Specialists, to assist the Commander, Headquarters and Headquarters Battalion, USARCENT, in monitoring and operating electronic security systems and manual processes that support the access control of Building 1947, facilitate access to the building by military and civilian employees whose place of duty is therein and by personnel who have validated visit requirements to conduct business or provide support within the headquarters building.

NET AMT

2001AA

USARCENT Access Control Manager

An Access Control Manager required to determine requirements, coordinate, schedule and supervise the performance Access Control Services, and to establish, implement and sustain a quality training program (including initial and in-process training). See PWS for additional requirements.

NET AMT

2001AB

USARCENT Receptionist/Info Specialists

Reception and Information service duties consist of: Issue, receive and account for visitor security badges. On order from the Access Control Manager monitors for compliance with specific provisions of the USARCENT Security SOP concerning the removal of government property from building 1947. See PWS for additional requirements.

NET AMT

2001AC

USARCENT Alarm Monitor Specialists

Alarm and CCTV Monitoring service duties consist of: Monitor the MRD CCTV system for incidents of ingress/egress violations at buildings 1947 Patton Hall the USARCENT Headquarters, building 1957 HSC Headquarters, Motor Pool, and MTC. See PWS for additional requirements.

NET AMT

2001AD

USARCENT Door Monitors

To provide access observation, security badge checks as necessary, and visitor re-direction as necessary. This support at the lobby, west, east, and north doors is the third priority and focus of effort for this contract. See PWS for additional requirements.

NET AMT

FFP

Contractor is required to provide data on Contractor labor hours (including subcontractor labor hours) for performance of this contract IAW the PWS. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If no direct cost is associated with providing the data, enter “No Cost”. Instructions, including the Contractor and Subcontractor User Guides, are available at http://www.ecmra.mil.

NET AMT

FFP

The Contractor shall provide non-personal services support, in the form of Access Control Services Specialists, to assist the Commander, Headquarters and Headquarters Battalion, USARCENT, in monitoring and operating electronic security systems and manual processes that support the access control of Building 1947, facilitate access to the building by military and civilian employees whose place of duty is therein and by personnel who have validated visit requirements to conduct business or provide support within the headquarters building.

NET AMT

3001AA

USARCENT Access Control Manager

An Access Control Manager required to determine requirements, coordinate, schedule and supervise the performance Access Control Services, and to establish, implement and sustain a quality training program (including initial and in-process training). See PWS for additional requirements.

NET AMT

3001AB

USARCENT Receptionist/Info Specialists

Reception and Information service duties consist of: Issue, receive and account for visitor security badges. On order from the Access Control Manager monitors for compliance with specific provisions of the USARCENT Security SOP concerning the removal of government property from building 1947. See PWS for additional requirements.

NET AMT

3001AC

USARCENT Alarm Monitor Specialists

Alarm and CCTV Monitoring service duties consist of: Monitor the MRD CCTV system for incidents of ingress/egress violations at buildings 1947 Patton Hall the USARCENT Headquarters, building 1957 HSC Headquarters, Motor Pool, and MTC. See PWS for additional requirements.

NET AMT

3001AD

USARCENT Door Monitors

To provide access observation, security badge checks as necessary, and visitor re-direction as necessary. This support at the lobby, west, east, and north doors is the third priority and focus of effort for this contract. See PWS for additional requirements.

NET AMT

FFP

Contractor is required to provide data on Contractor labor hours (including subcontractor labor hours) for performance of this contract IAW the PWS. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If no direct cost is associated with providing the data, enter “No Cost”. Instructions, including the Contractor and Subcontractor User Guides, are available at http://www.ecmra.mil.

NET AMT

FFP

The Contractor shall provide non-personal services support, in the form of Access Control Services Specialists, to assist the Commander, Headquarters and Headquarters Battalion, USARCENT, in monitoring and operating electronic security systems and manual processes that support the access control of Building 1947, facilitate access to the building by military and civilian employees whose place of duty is therein and by personnel who have validated visit requirements to conduct business or provide support within the headquarters building.

NET AMT

4001AA

USARCENT Access Control Manager

An Access Control Manager required to determine requirements, coordinate, schedule and supervise the performance Access Control Services, and to establish, implement and sustain a quality training program (including initial and in-process training). See PWS for additional requirements.

NET AMT

4001AB

USARCENT Receptionist/Info Specialists

Reception and Information service duties consist of: Issue, receive and account for visitor security badges. On order from the Access Control Manager monitors for compliance with specific provisions of the USARCENT Security SOP concerning the removal of government property from building 1947. See PWS for additional requirements.

NET AMT

4001AC

USARCENT Alarm Monitor Specialists

Alarm and CCTV Monitoring service duties consist of: Monitor the MRD CCTV system for incidents of ingress/egress violations at buildings 1947 Patton Hall the USARCENT Headquarters, building 1957 HSC Headquarters, Motor Pool, and MTC. See PWS for additional requirements.

NET AMT

4001AD

USARCENT Door Monitors

To provide access observation, security badge checks as necessary, and visitor re-direction as necessary. This support at the lobby, west, east, and north doors is the third priority and focus of effort for this contract. See PWS for additional requirements.

NET AMT

FFP

Contractor is required to provide data on Contractor labor hours (including subcontractor labor hours) for performance of this contract IAW the PWS. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If no direct cost is associated with providing the data, enter “No Cost”. Instructions, including the Contractor and Subcontractor User Guides, are available at http://www.ecmra.mil.

NET AMT

Section C - Descriptions and Specifications

PWS

PERFORMANCE WORK STATEMENT (PWS)

ACCESS CONTROL SERVICES, USARCENT

Part 1

General Information

1. GENERAL: This is a non-personal services contract to provide Access Control Services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform [Access Control Services] as defined in this Performance Work Statement except for those items specified as government furnished property and services. All contractor provided supplies, materials, and equipment to be used in the work described herein are subject to the approval of the COR.

1.2 Background: Headquarters, U.S. Army Central Command (USARCENT) occupies Building 1947 (Patton Hall) at 1 Gabreski Drive at Shaw AFB, South Carolina. With the ever present threat of all‐hazard incidents, to include but not limited to, natural, manmade, and technological disasters, CBRNE and accidents on or affecting military and government facilities and personnel, particularly those with missions impacting in the USARCENT Area of Concern, it is critical to maintain personnel to operate and monitor the security systems installed to preclude access to, exploitation of or danger to Building 1947, and the personnel who work and visit therein. Until 2002 military personnel fulfilled the mission to monitor and control access to the headquarters building; however, the use of "borrowed military manpower" support in order to meet this purpose diverted talent from other critical missions and became increasingly counterproductive. With the use of electronic security technology and security procedures to enhance physical security of and control of access to Building 1947, contracted access control personnel can continue to replace the borrowed military manpower previously committed to access control.

1.3 Objectives: The Contractor shall provide non‐personal services support, in the form of Access Control Services Specialists, to assist the Commander, Headquarters and Headquarters Battalion, USARCENT, in monitoring and operating electronic security systems and manual processes that support the access control of Building 1947, facilitate access to the building by military and civilian employees whose place of duty is therein and by personnel who have validated visit requirements to conduct business or provide support within the headquarters building. The Contractor will also provide selected security management staff supports in order to further assure the viability of the Command’s key control and property pass programs.

1.4 Scope: Access Control Services include monitoring and operating electronic security systems and manual processes that support the access control of Building 1947. The contractor shall accomplish Access Control Services in accordance with the specific requirements of this performance work statement (PWS); in full compliance with DOD, U.S. Army, Installation and organizational (USARCENT) policy, directives, orders and guidance.

1.5 Period of Performance: The period of performance shall be 30 days phase in, Eleven (11) months Base Year, and four (4) 12-month option years. The Period of Performance reads as follows:

1.6 General Information

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The QCP must be submitted by the contractor within 10 days of contract award.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: Contractor is not required to perform services on holidays.

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0800 to 1700 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at Building 1947 (Patton Hall) and Building 1954.

1.6.6 Type of Contract: N/A.

1.6.7 Security Requirements: Contractor personnel performing work under this contract must have a [Secret] at time of the proposal submission, and must maintain the level of security required for the life of the contract. The contractor must have the required Facility Clearance specified in the attached DD 254 at time of proposal submission, and must maintain the required Facility Clearance level for the life of the contract. The security requirements are in accordance with the attached DD 254.

1.6.7.1 PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.2 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.2.1. Lost keys shall be immediately reported to the COR and the KO. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks within seven days. In the event a master key is lost or duplicated, the contractor will be responsible for replacement of all locks and keys for that system/facility within five days.

1.6.7.2.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.7.3 Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.8 Special Qualifications: Each ACS Specialist employee must possess a valid, active Secret security clearance. The ACS Manager must possess a valid, active Top Secret security clearance and be eligible for SCI Indoctrination. SCI Indoctrination will be accomplished by USARCENT Headquarters. The Contractor’s Facility Security Officer must provide verification of security clearance to the USARCENT Security Manager in accordance with Defense Security Service policies. All Access Control Services contract personnel must be U.S. Citizens and, in general, must be a minimum of twenty‐one (21) years of age. Veterans of military service may be allowed a waiver of the age requirement. Personnel requirements include possession of a high school diploma or equivalency and completion of at least two (2) years of experience demonstrating:

• The ability to meet and deal with the general public and to speak the English language fluently.

• The ability to read, to comprehend, and to apply printed rules, detailed orders, instructions, and training materials.

• The ability to maintain poise and self‐control under stress.

• The ability to construct and write clear, concise, accurate and detailed reports.

• The ability to use a personal computer and utilize various software programs.

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Key Personnel: The follow personnel are considered key personnel by the government: Access Control manager/Alternate contract manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 8:00 a.m. to 5:00p.m., Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. Qualifications for all key personnel are listed below: Each ACS Specialist employee must possess a valid, active Secret security clearance. The ACS Manager must possess a valid, active Top Secret security clearance and be eligible for SCI Indoctrination. SCI Indoctrination will be accomplished by USARCENT Headquarters. The Contractor’s Facility Security Officer must provide verification of security clearance to the USARCENT Security Manager in accordance with Defense Security Service policies. All Access Control Services contract personnel must be U.S. Citizens and, in general, must be a minimum of twenty‐one (21) years of age. Veterans of military service may be allowed a waiver of the age requirement. Personnel requirements include possession of a high school diploma or equivalency and completion of at least two (2) years of experience demonstrating:

• The ability to meet and deal with the general public and to speak the English language fluently.

• The ability to read, to comprehend, and to apply printed rules, detailed orders, instructions, and training materials.

• The ability to maintain poise and self‐control under stress.

• The ability to construct and write clear, concise, accurate and detailed reports.

• The ability to use a personal computer and utilize various software programs.

1.6.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. contractor personnel will be required to obtain and wear badges in the performance of this service.

1.6.13 Contractor Travel: N/A

1.6.14 Other Direct Costs: N/A

1.6.15 Data Rights (If applicable): The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software*, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract are not authorized to receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation has taken place.

1.6.17 PHASE IN /PHASE OUT PERIOD: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have 30 calendar days from the date of award of contract to phase-in. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date, obtaining certifications and licenses, become familiar with referenced publications, facilities, and post activities pertinent to the contract. During the last 30 days of the contract, the management personnel of an incoming contractor may observe operations of the incumbent contractor. The incumbent contractor shall not defer any needed services for the purpose of avoiding responsibility, or of transferring such responsibility to the successor contractor. The incumbent contractor shall fully cooperate with the successor contractor and the government, so as not to interfere with on-going operations. The contractor will fully cooperate with the succeeding contractor at conclusion of this contract in order to ensure a smooth transition.

1.6.18 Installation Access

Based on recent guidance from the Secretary of the Army and COS Army, Senior Commanders and supporting garrison leadership are not authorized to grant unescorted installation access without the required identity proofing and vetting using the National Crime Information Center Interstate Identification Index (NCIC-III).

Civilian personnel requesting access must have a valid reason to be on the federal installation, be sponsored by a Dod Civilian/military card holder, and be favorably vetted against the FBI's database. Once these conditions have been met, we will issue credentials in the form of either a pass or DOD identification card from the DBIDS System that we currently have in place. (Defense Biometric Identification System).

Personnel not affiliated with DoD and/or not vetted against NCIC-III or for a short term visit, must escorted while on the installation.

National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) Criteria for Denial.

Army Senior Commanders will, in the absence of an approved waiver, deny uncleared individuals unescorted access to the installation based on the results of the NCIC-III and TSDB checks that contain credible derogatory information indicating that the individual may present a threat to the good order, discipline, or health and safety on the installation. Such derogatory information includes, but is not limited to, the following:

1. The NCIC-III contains criminal arrest information about the individual that causes the senior commander to determine that the individual presents a potential threat to the good order, discipline, or health and safety on the installation.

2. The installation is unable to verify the individuals claimed identity based on the reasonable belief that the individual has submitted fraudulent information concerning his or her identity in the attempt to gain access.

3. The individual has a current arrest warrant in NCIC, regardless of the offense or violation.

4. The individual is currently barred from entry or access to a federal installation or facility.

5. The individual has been convicted of crimes encompassing sexual assault, armed robbery, rape, child molestation, production or possession of child pornography, trafficking humans, drug possession with the intent to sell or drug distribution.

6. The individual has a U.S. conviction for espionage, sabotage, treason, terrorism or murder.

7. The individual is a registered sex offender.

8. The individual has a felony conviction within the last 10 years, regardless of the offense or violation.

9. The individual has been convicted of a felony firearms or explosives violation.

10. The individual has engaged in acts or activities designed to overthrow the U.S. Government by force.

11. The individual is identified in the TSDB as known to be or suspected of being a terrorist or belonging to an organization with known links to terrorism or support of terrorist activity. When this capability becomes available to DoD, installation access control personnel will strictly follow the Federal Bureau of Investigations published engagement protocols.

*Only Government officials whom the senior commander designates will perform fitness determinations. Designations will be in writing by duty position and codified in local guidance.

DBIDS information required to issue passes/cards.

Stateside license, Personal data Ht/Wt/, who the sponsor is, finger print/photo.

Before issuing ID cards to new employees or contractors, the standard requires agencies to conduct a background investigation of employees and contractors "who require long-term access to federally controlled facilities and/or information systems." This investigation would include agency initiation of the National Agency Check with Written Inquiries (NACI) or a similar type of national security investigation. In the event credentials are issued without a completed NACI, the ID must be electronically distinguishable from those issued to individuals for whom the investigation has been completed. The Contractor is responsible for meeting Antiterrorism/Operations Security Requirements. All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete all mandatory training to include Antiterrorism (AT) and Operations Security (OPSEC) training required by government employees and directed by the command.

The contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and area commander installation and facility access and local security policies and procedures (provided by the Government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

The COR is the Point of Contact for all required OPSEC and iWatch training requirements identified in the contract.

See Technical Exhibit 4 for the Fort Jackson Vetting Policy/Documents.

PART 2

DEFINITIONS & ACRONYMS

(This section includes all appropriate terms and phrases for this PWS. The definition must be clear and concise, not ambiguous. Carefully consider each definition because they will be binding for the duration of this contract, unless modified. In addition, include a complete listing of all acronyms and words or phrases they represent.)

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal. A requirement of this contract is to maintain stability of personnel proposed in order to provide quality services. The Contractor agrees to assign only those key personnel whose resumes were submitted and approved and who are necessary to fulfill the requirements of the contract. No changes in key personnel including but not limited to the substitution or addition of key personnel, shall be made except in accordance with this clause. If key personnel become unavailable for work under the contract for whatever reason for a continuous period exceeding thirty (3) working days, or are expected to devote substantially less effort to the work than indicated in the proposal, the Contractor shall propose a substitution for such personnel. The Contractor agrees that changes in key personnel will not be made unless necessitated by compelling reasons. Compelling reasons include, but are not limited to, serious illness, death, termination of employment, declination of an offer of employment (for contingent hires), and family friendly/maternity leave. When the Contractor determines that any reason to change key personnel exists, the Contractor shall submit a written request to the Contracting Officer and obtain approval prior to changing key personnel.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services N/A

3.2. Facilities: The Government will furnish or make available to the contractor an office, storage space, lockers and other space as deemed necessary by the COR. A Main Reception Desk (MRD) will be provided in the vicinity of the south (Gabreski Drive) entrance to building 1947.

3.3. Utilities: The Government will furnish the following utility services at existing outlets, for use in those facilities provided by the Government and as may be required for the work to be performed under the contract: electricity, steam, natural gas, fresh water, sewage service, and refuse collection. Utilities specified above will support the use of existing and available Government owned equipment essential to the performance of contract requirements. The Government will also furnish electrical and mechanical equipment where installed, such as alarm and surveillance systems, communications equipment, closed circuit televisions, including written operating procedures and instructions. Both the COR and the Access Control Manager will maintain complete and current inventories of Government owned equipment. (The Contractor is responsible for proper operation of this equipment. The Government is responsible for its maintenance and repair, as necessary.)

3.4 Equipment: The Government will provide Specific workstation and office equipment requirements to support the MRD are as follows:

• Computer workstation with monitor, keyboard and mouse (1 ea).

• Peripheral (direct) or network access to a printer (1ea).

• NIPR network connectivity, including unclassified e‐mail and WWW access.

• Work areas for the Reception and Information service, the Alarm/Video Monitor service.

• Telephones at each station to enable access to all extensions within Building 1947, and to allow emergency contact with rapid response activities (medical, law enforcement, fire department, and the like) on the installation.

• Storage space for emergency equipment.

Specific workstation and office equipment requirements to support the Access Control Manager are as follows:

• Computer workstation with monitor, keyboard and mouse (1 ea).

• Peripheral (direct) or network access to a printer (1ea).

• NIPR network connectivity, including unclassified e‐mail and WWW access.

• SIPR network connectivity, including classified e‐mail.

• Access to copier machine support for administrative and scheduling document reproduction requirements.

3.5. Materials. The Government will provide a sufficient supply of expendable office products to enable sustained operation of Access Control Services under the terms and conditions of this contract. Required supplies and materials include, but are not necessarily limited to:

• Printer cartridges, as required.

• Paper (reams for a printer and tablets for general use), as required.

• Pens, ink refills, pencils, erasers, staples, clips, etc, as required..

Basic office supplies to include but not limited to pens, paper, notebook, folders, staplers, tape, document protectors and other items required to conduct ACS duties. 6.1.7.]

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance: The contractor shall possess and maintain a SECRET facility clearance from the Defense Security Service. The Contractor’s employees, performing work in support of this contract shall have been granted a SECRET security clearance from the Defense Industrial Security Clearance Office. The DD 254 is provided as Attachment.

4.3. Materials: The Contractor will also provide a specifically tailored Duty Instructions Book for each Access Control Services post. The Contractor will be responsible for review, maintenance and the posting of required changes and corrections, assuring that each of these instructions books remains current. The Contractor will issue a cell phone to the Access Control Manager to enable emergency communication. This individual will be available via cell phone for response to any emerging issues, 24 hours per day, 7 days per week.

4.4. The Contractor shall require its employees, supervisors, and subcontractors to wear distinctive uniform clothing and shall assure that every employee is in uniform upon contract start date and continuously through the performance of duties. The uniform shall have the Contractor’s name, easily identiafiable, permanently attached above the waist. Unless the performance of a particular task requires otherwise, the Contractor’s employees shall maintain an appearance that is neat and clean, and reflects favarobly upon both the Contractor and the DoD.

4.5. Equipment: N/A

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide Access Control Services to USARCENT, Shaw Air Force Base, Sumter, South Carolina. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

5.2. Task Heading. The Contractor shall be responsible for the following which include, but are not limited to, the following procedures:

5.3. Operates IAW procedures prescribed by the Government provided Security SOPs and locally developed and approved duty instruction book. The duty instruction was approved by local security professionals and will provided to the contractor during the phase in period.

5.3.1. Operates in conformance with contract specifications, relevant specific items in the contract performance work statement, relevant specific items in the contract between USARCENT and the Contractor special orders issued by the contracting officer, temporary orders issued by the contracting officer to include orders dictated by emergency or special conditions. The contracting officer shall direct any/all work under this contract.

5.3.2. Access Control Services at the front entrance to Building 1947 require manning of the Main Reception Desk (MRD) by one Access Control Services (ACS) Specialist, twenty‐four hours a day and seven days a week, to provide Reception and Information services. This support at the MRD is the first priority and focus of effort for this contract. Reception and Information service duties consist of

5.3.2.1. Issue, receive and account for visitor security badges.

5.3.2.2. On order from the Access Control Manager monitors for compliance with specific provisions of the USARCENT Security SOP concerning the removal of government property from building 1947. ACS personnel should conduct random observation into bags to ensure government equipment is not being removed, this should be coordinated with the S‐2 personnel for needed support.

5.3.2.3. Receives, secures and accounts for found property (both private and government owned).

Annually these items should be turned over to the S‐2 for disposal.

5.3.2.4. Reports to the Access Control Manager in accordance with procedures in USARCENT Security SOPs and as otherwise directed, concerning the identification of any potentially hazardous conditions and items in need of repair, including inoperative lights, broken or slippery floor surfaces.

5.3.2.5. Obtains law enforcement, fire or medical assistance in accordance with procedures in the USARCENT Security SOPs, and installation policy/procedures in the event of injury or illness to Government or civilian employees while in the building or on the grounds.

5.3.2.6. Maintain all keys pertaining to ACS MRD related duties which include allowing access of verified Personnel of maintenance room,…