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TECHNICAL EXHIBIT 1
Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. Contractor trends of less than acceptable performance may result in reductions in monthly payments to reflect the reduced value of the services performed. The "PROPORTION CORRECTIVE ACTION" represents the percentage of the contractor’s total payment that may be deducted for unacceptable performance.
PERFORMANCE REQUIREMENTS SUMMARY
Cyber School, CCoE, Instructional, Training Development, and Network Support
| Required Service |
| Para Number |
| Performance Standard |
| Acceptable Level of Performance (ALP) or Acceptable Quality Level (AQL) |
| Method of Surveillance |
| Disincentive |
| Instructor/Writer |
| 1.6.8.1; 5.1.1 |
| Prepare classroom for instructions. Deliver training IAW POI, guidance, and applicable regulations/SOPs |
| 98% |
| Periodic inspection |
| Daily Rate |
| Virtual Instructor/Writer |
| 1.6.8.2; |
5.1.2
| Prepare classroom for instructions. Deliver training IAW POI, guidance, and applicable regulations/SOPs |
| 98% |
| Periodic inspection |
| Daily Rate |
| Network System Administrator |
| 1.6.8.3; |
5.1.3
| Maintain network infrastructure IAW PWS, POI/Lesson Plan, PE, and all applicable Regulations & SOPs |
| 98% |
| Observations |
| Daily Rate |
| Courseware Development Timeline(s) |
| 5.2.1 |
| Provide timeline of assigned task |
| 98% |
| Periodic inspection |
| Daily Rate |
| Develop and provide Lesson Plan / Training Material Updates |
| 5.2.2 |
| Develop and maintain course materials with updates as technology and requirement change |
| IAW with suspense as determined by the CCoE Training Development Team |
| Periodic inspection |
Daily Rate
| Monthly Progress Report |
| 5.2.3 |
| Provide monthly report of requirements, problems, deliverables and significant events |
| Must be submitted with invoices within 10 calendar days at the end of the billing cycle 97% of the time |
| File review |
| Contractor's performance documented on monthly reports |
| Trip/Conference Reports |
| 5.2.5 |
| Provide written report upon completion of trip |
| 100% |
| File review |
| Contractor's written documented of written reports |
| In Progress Reviews |
| 5.2.4 |
| Attend in progress reviews and provide written reports |
| 100% |
| File review |
| Contractor's performance documented on monthly reports |
| Prepare Invoices (WAWF) |
| 5.5 |
| Prepare monthly invoice in accordance with invoicing instructions. |
| Must be submitted within 10 calendar days at the end of the 30 day billing cycle 97% of the time |
File review Contractor's performance documented on monthly reports