Exhibits.pdf

List of enclosed Exhibits

1. Exhibit A: OSHA 300 Log

2. Exhibit B: Project Maps

3. Exhibit C: QASP

4. Exhibit D: Invoice Format

5. Exhibit E: Quality Control Program

6. Exhibit F: List of items to be provided by the contractor

7. Exhibit G: Sample AHA

8. Exhibit H: CDR

9. Exhibit I: Park Attendant Forms and Records

10. Exhibit J: Work Calendars

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Typewritten Text

Exhibit A

Exhibit B

East Lynn Lake Vicinity Map Exhibit B

East Lynn Lake Office

East Fork Campground

Areas 1, 2, 3, and 4 may be reserved

Areas 5 and 6 are first come, first served

Potable water offered at all sites

Pets must be on a least

No Alcoholic Beverages Allowed

East Fork Campground East Lynn Lake For Information:

Campground: (304) 849-5000

Lake Office: (304) 849-2355

For Reservations:

Website: www.recreation.gov

Phone: 1-877-444-6777

Entrance

Station

Dump Station/

Potable Water

Pay Phone

Showers/

Restrooms

Amphitheater

Playground

Basketball

Court

Volleyball

Court Boat Launch

Trailhead Campsite

Rates:

$24.00

$20.00

$16.00

Area 2

Area 1 1

15 16

38 40 52 42

44 46 48

45 47 49 51 53

Area 3

Area 4

East Fork

Hiking Trail East Fork Campground Map

Area 5

Area 6

Cornhole

Boards

Restrooms

65 67

71 73 77

66 64

101 92

110 109

112 114 116 118 120 122

113 115 117 119 121 123 124

126 128

149 150

Bonfire Pit 50 Amp Site http://www.recreation.gov/

Exhibit C

QUALITY ASSURANCE SURVEILLANCE PLAN

EAST LYNN LAKE

Date Contracting Officer

EXHIBIT C

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Table of Contents

SECTION PAGE NO.

SECTION I. Introduction.

A. General B. Acronyms and Definitions

SECTION II. Acceptance/Rejection of Services A. General B. Acceptance C. Rejection

SECTION III. Calculating Deductions A. General

B. Examples

1. Random Sampling

2. Planned Sampling

SECTION IV. Performance Requirements Summary Tables . . . 14

SECTION V. Sampling Guides

SECTION VI. Inspection Checklists A. Examples

1. Park Attendant

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SECTION I

INTRODUCTION

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SECTION I. Introduction

A. General. This plan will be used to assure the government that work specified under this contract is completed satisfactorily. The plan is included for information purposes only. It does not supersede any of the requirements in other sections of the contract. Surveillance or inspections will be primarily conducted in three ways; however, the Government has the right to change or modify inspection methods at its discretion.

The three principle inspection methods are random, one hundred percent, and planned. In conjunction with describing the principle methods used for providing surveillance (i.e., inspecting), this plan defines common terms and acronyms;

summarizes in table form the performance requirements for each contract section; summarizes in table form a "sampling guide" for each contract section; explains how deductions are calculated;

and, provides examples of Inspection Checklists.

B. Acronyms and Definitions.

1. List of Acronyms.

a. AQL . . . . . Acceptable Quality Level

b. CDR . . . . . Contract Discrepancy Report

c. COR . . . . . Contracting Officer Representative

d. CO. . . . . . Contracting Officer

e. PRS . . . . . Performance Requirements Summary

f. PWS . . . . . Performance Work Statement

g. QA . . . . .. Quality Assurance

h. QAE . . . . . Quality Assurance Evaluator

i. QASP. . . . . Quality Assurance Surveillance Plan

j. QC . . . . .. Quality Control

k. QCP . . . . . Quality Control Plan

l. N/A . . . . . Non-Applicable

2. Definitions.

a. Acceptable Quality Level. Predetermined value used by the Government to distinguish between satisfactory and

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unsatisfactory performance. AQL may be stated in percent and is the maximum number of defects per 100 units that can be considered satisfactory. As long as the defective performance does not exceed the AQL, the total service will not be rejected by the Government. The contractor, however, must reperform the defective service.

b. Defect. Any deficiency determined to be significant as to render the unit unsatisfactory.

c. Deficiency. Any inspection unit, which does not meet the Contract requirements in their entirety.

d. Inspection Unit. For statistical sampling the unit is identified in the sampling guide. For all other work the inspection unit is the job. The inspection unit may include several tasks.

e. Inspector. Individual designated by the COR to perform Quality Assurance.

f. Item. The term item, when used with the Contract, refers to the Bid Items contained in Section B of the Contract.

g. Job. A job describes an individual, separate, and defined element of work to be performed. "Mowing the Below Dam Recreation Area" or "Painting the Number One Picnic Shelter in the Below Dam Area" is examples of jobs.

h. Lot Size. The total number of times the service is performed in a given period of time, such as the total number of cleanings per month. Also called a population.

i. 100% Inspection. An inspection method requiring the examination of each completed job. It is not required that the inspector be at the job site 100 percent of the time while the job is occurring. This approach is best suited for monitoring contract requirements that occur infrequently or are of great importance.

j. Percent of Sample Found Defective. Determined by dividing the number of defects by the sample size.

k. Planned Sampling. An evaluation method designed to inspect some part but not necessarily all of the contract requirements. Sample selection is based on some subjective rationale and sample size is usually arbitrarily determined.

l. Quality Assurance. Those actions taken by the Government to insure goods or services meet the requirements of

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the contract.

m. Quality Assurance Evaluator. A Government official responsible for evaluating contractor's performance.

Also, known as an inspector.

n. Quality Control. Those actions taken by a contractor to control the production of goods or services to insure that they meet the requirements of the contract.

o. Random Number Table. A table of numbers arranged in a random fashion. A table used to make random samples.

p. Random Sample. A sampling method whereby each service output in a lot has an equal chance of being selected, or where any occurrence of a contract requirement is as likely to be evaluated as any other occurrence.

q. Random Sampling. A method of looking at a few individual items in a lot to determine the quality of that lot against a standard.

r. Reject Level. The number of defects beyond which the total service for that lot is rejected by the Government and deductions are made. The contractor must reperform defective services, when possible, even if the number of defects is less than the reject level.

s. Sample. A sample consists of one or more service outputs drawn from a lot, the outputs being chosen at random. The number of outputs in the sample is the sample size.

t. Sampling Guide. The part of the surveillance plan, which contains all the information, needed to perform a random sample. A "how to inspect guide" for each type of work to be performed.

u. Service Requirement. A job to be performed to the specified standard and within the acceptable quality level. The contractor must do the specific job, meet the standard, and meet the acceptable quality level before performance is acceptable and contractor will be paid.

v. Surveillance Plan. An organized written Government Document used for quality assurance surveillance.

x. Unscheduled Inspection. Impromptu inspections of contract requirements without a pre-planned schedule.

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y. Validated Complaints. An evaluation method utilizing customer awareness.

z. Work. The general scope of services covered under the specifications of this contract.

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SECTION II

ACCEPTANCE/REJECTION OF SERVICES

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SECTION II. Acceptance/Rejection of Services

A. General. Inspection of all services performed under this contract will primarily be done in accordance with a schedule developed by the Government, and will primarily be done by using one or a combination of the surveillance methods cited in this plan. The purpose of inspection is to document contractor performance and the quality of services or goods produced.

Documentation of contractor performance will be done on the appropriate Inspection Checklist (see Section VI of this plan).

B. Acceptance.

1. Statistically Sampled Work. Whenever the number of defects for a lot falls at or below the established reject level the work will be considered satisfactory. However, the contractor is still required to correct the deficiencies.

2. 100% Inspection. When all work is performed in accordance with the Work Order.

C. Rejection.

1. Statistically Sampled Work. Whenever the defects exceed the reject level the Government will issue a CDR and effect a monetary deduction from the Contractor's invoice.

2. 100% Inspection. Whenever the work does not conform to all requirements of the Work Order, the Government will issue a CDR and proceed in accordance with the Inspection of Services Clause of the contract.

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SECTION III

CALCULATING DEDUCTIONS

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SECTION III. Calculating Deductions

A. General. Whenever work or parts of work are rejected deductions will be made. The following hypothetical examples are given to demonstrate how deductions for deficiencies would be calculated.

B. Examples.

1. Random Sampling. Once a random sample has been taken of a lot or population, and the number of defective items exceeds the AQL for that lot, a deduction will be made. The following example demonstrates how a deduction would be calculated for excessive defects in Park Attendant Services. In this example, the lot or population size (i.e., the number of services over a 30 day period) is 30.

IF: Quality of work for registration/fee processing is found to be unsatisfactory (i.e., the AQL of 5% is exceeded).

AND: Contract price is $2,000 for the number of hours of Park Attendant Services ordered.

AND: The deducted percentage for registration/fee processing is 35% (taken from the Performance Requirements Summary Table).

AND: Sample size is 7 with a reject level of 3.

AND: Number of defects in sample is 5.

THEN: Deductions from the contractor's monthly invoice for performing one month of Park Attendant Services would be calculated according to the following equation:

No. of Defects X Deduct Percentage X Contract Price for = Amount of Sample Size PA Services PA Services Deduction

Substituting in the numerical values (from the example) the deducted amount would be calculated as follows:

5/7 X .35 X 2000 = 500.00

Therefore, $500.00 would be deducted from the contractor's monthly invoice for one month of Park Attendant Services.

2. Planned and Unscheduled Sampling. This example shows how a deduction would be calculated when planned or unscheduled sampling documents deficiencies in performing park attendant

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services. In this example, planned sampling has documented 3 defects in Visitor Assistance services during a month with 31 days. Therefore, the deduction would be calculated as follows:

a. Given factors: The Bid Item Price for the number of hours of Park Attendant Services ordered is $2,500.00. There are 31 days in the month. Therefore, the price per day is $2,500.00 / 31, or $80.65. (Note: All days will be considered of equal value, for the purposes of making deductions.)

b. Equation:

Number Bid Item Price Deduction Amount of X for One Day of X Percentage = of

Defects PA Services for Service Deduction

Substituting the numerical values from the example, the deducted amount would be calculated as follows:

3 defects X $80.65/ day X 0.30 = $72.58 deduction

Therefore, $72.58 would be deducted from the Contractor's invoice for performing Park Attendant for the month in question.

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SECTION IV

PERFORMANCE REQUIREMENTS SUMMARY TABLES

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│ PERFORMANCE REQUIREMENTS SUMMARY │

│ Required │ Section │ Maximum Allowable │ Method of │ Deduction │ │ Services │ Number │Degree of Deviation│ Surveillance │ % │ │ │ │ From Requirement │ │ │

│ │ │ (AQL) │ │ │

│Registration │ │ │ │ │ │and Fee │ C-2.2 │ 5% │Random Sampling│ 35% │ │Processing │ │ │ │ │ │Entrance │ C-2.2 │ 5% │Random Sampling│ 35% │ │Station │ │ │ │ │ │Operation and │ │ │ │ │ │Management │ │ │ │ │ │Visitor │ C-2.2 │ 5% │Random Sampling│ 30% │ │Assistance │ │ │ │ │

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SECTION V

SAMPLING GUIDES

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1. Service Requirement: Registration and Fee Processing, Entrance Station Operation and Management, and Visitor Assistance.

2. Corresponding Contract Section: C-2.2

3. Method of Q.A.: Random Sampling

4. Acceptable Quality Level: 5%

5. Lot Size for Sampling: Variable

6. Sampling Size: Variable

7. Reject Level: Variable

8. Sampling Procedures: The COR will randomly select dates for park attendant station operation to be inspected each month, and inform inspectors of the schedule.

9. Inspection Procedures: The inspection will be conducted in accordance with contraction specifications for park attendant services. Information will be recorded on an inspection checklist. The Contractor will be informed of the Government's assessment of this performance.

10. Performance Criteria: The Contractor shall perform all work as specified on the individual work orders. For all identified deficiencies, the Contractor will be allowed to reperform if the work order and contract specifications allow. Defects in Contractor performance may be addressed by issuance of a CDR. A CDR will be issued should the Contractor fail to correct deficiencies y reperformance, or for any defects/rejects in service requirements.

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SECTION VI

INSPECTION CHECKLISTS

Inspection Checklist Project: Contract No: Delivery Date:

Contractor: Work Order No.: Weather:

Service Requirement: Rating Code: (1) Acceptable (2) Unacceptable (3) Work in Progress (4) Work Not Started

Work Areas

Park Attendant

Specific Task(s) or Item(s)

Registration and Fee Processing Complete Following Only If

Deficiencies Noted:

Registration Forms Correct

ENG Form 3313 Correct

Funds Security

Appropriate Fees Collected and Recorded

Entrance Station Operation and Management Signature of CR or QCI who Reviewed

Date Time

OR

Safe Work Habits / Equipment

Attendant's Appearance (uniform, campsite)

Entrance Station Appearance

Loitering or Loafing

Cooperation with Corps

Handouts Distributed Correctly

Gates Operated Properly

Log Books / Visitor Register Correct

Visitor Assistance Signature of CR or QCI who

Received a Copy

Date Time

Customer Care

Park Inspection

Campers Informed of Rules

Reporting Incidents / Accidents

Violations Reported / 14 Day Camping Violations

Time

Defect Acceptable See back for description of deficiency

Inspector's Signature Date COR Signature Date

This notice is to advise you of deficiencies found during inspection. The deficiencies found are in the performance and/or quantity of work. The deficiencies are to be corrected as specified.

Location

Comments and deficiencies which shall be corrected before work will be acceptable and satisfactory are as follows:

Comments on correction of deficiencies:

Inspector

Date

Exhibit D

SAMPLE INVOICE FORMAT

FROM: Contractor's Name INVOICE NO:

Address

City, State Zip

Phone Number

INVOICE FOR MONTH OF: DATE OF INVOICE:

CONTRACT NUMBER:

TO: U.S. Army Corps of Engineers

Resource Manager, East Lynn Lake

683 Overlook Trail Road

East Lynn, WV 25512-8014

DATE ITEM AMOUNT

6-1-13 May Park Attendant Services $000.00

TOTAL INVOICE $000.00

Exhibit E

EXHIBIT E

CONTRACTORS QUALITY CONTROL PLAN

1. INSPECTION OF SERVICES.

a. Scheduled Inspections. At the beginning of each shift, the Park Attendant shall inspect the work performed by the previous shift. The inspection shall include the following:

1) Review of permits issued. Permits shall be checked for accuracy of arrival and departure dates, fees collected, required information recorded, and proper filing. Permits and fees collected shall also be reconciled.

2) Reconciliation of Register of Campers (computer and/or "clipboard) and actual campground conditions.

3) Fund security and compliance with safety and security requirements.

4) All other items listed on the attached inspection form.

b. Unscheduled Inspections. If the Contractor is not the primary Park Attendant, the Contractor or his Representative shall make unscheduled inspections, using the following form and above criteria. Unscheduled inspections shall be made a minimum of every week.

c. Records and Filing. All inspections shall be documented and maintained in a file at the Entrance Station. Files shall be available for COR inspection at any time.

2. DEFICIENCIES AND CORRECTIVE ACTION. Errors in User Permits and other records shall be corrected immediately, and documented as required. Notices and reminders shall be posted as necessary to draw attention to repeated errors.

3. INSPECTORS and CONTRACTOR REPRESENTATIVES. A list of names and phone numbers of authorized Inspectors and Contractor Representatives shall be provided at the Pre-Work Conference.

4. I hereby adopt the Contractor Quality Control Plan in Exhibit H.

Contractor Date

EXHIBIT E

QUALITY CONTROL CHECKLIST FOR PARK ATTENDANT SERVICES

DUTY / INSPECTION ITEM RATING COMMENTS

Visitor Registration

Fee Collection

Fund Security

Campground Register & Visitor Records

Customer Care & Visitor Assistance

Campground Inspections

Gates Operated Correctly

Handouts Distributed

Reporting Incidents, Etc.

Log Book

Cooperation with Others

Attendant’s Appearance

Entrance Station Appearance

Entrance Station Security

Use Fee Transmittal

Safe Work Habits and Equipment

1 – Work Done Correctly 2 – Errors Found (Explain problem, correction, and prevention of repeat problem) 3 – Work Not Begun X – Work Not Scheduled

Exhibit F

ITEMS TO BE PROVIDED ONE WEEK PRIOR TO PRE-WORK

CONFERENCE

Contractor shall provide the following typed documents, at least 1 week prior to the pre-work conference:

a. Quality Control Plan. Sign the cover sheet, accepting the Quality Control Plan in Exhibit H.

b. Contractor Representatives. List of names of Contractor Representatives.

c. Contractor Accident Prevention Plan. A Contractor Accident Prevention Plan shall be prepared by the Contractor using the outline found in Exhibit A.

d. Personnel. A list, with names, addresses, telephone numbers, date of birth, place of birth and social security numbers of persons who will be available and tested for Park Attendant duties. This information will also be used to perform a security background check.

e. Emergency Contacts. A prioritized list, including phone numbers, of those persons (normally Contractor Representatives) to call in case of emergencies.

f. Copies of insurance and bonding certificates.

g. Make available for inspection all vehicles and campers if applicable to be used throughout the duration of this contract.

Exhibit F

Exhibit G

Exhibit H

Exhibit I

PARK ATTENDANT'S FORMS AND RECORDS

(1) Request for Camping Permit Refund

(2) Camping Permit Request in Excess of 14 Days

(2) Campground Register (Names of Campers/Visitors) – Provided by Contractor

(3) Campground Daily Log (Accidents, Incidents, etc.) – Provided by Contractor

(4) Telephone Log – Provided upon award.

REQUEST FOR CAMPING PERMIT REFUND

The proponent agency is CELRP-OP-R

1. DATE (YYYYMMDD)

2a. PERMIT NUMBER 12b. SITE NUMBER

2c. DATE ISSUED (YYYYMMDD) 12d. EXPIRATION DATE (YYYYMMDD) 12e. DATE OF DEPARTURE (YYYYMMDD)

3a. IT IS REQUESTED THAT A REFUND IN THE AMOUNT OF FOR THE UNUSED PORTION OF THE ABOVE PERMIT BE

MAILED TO ME AT THE FOLLOWING ADDRESS:

3b. NAME (Last, First MI.) 13c. STREET ADDRESS

3d. CITY 13e.STATE 13f. ZIP CODE

3g. REASON FOR EARLY DEPARTURE

4.1T D IS 0 IS NOT RECOMMENDED THAT A REFUND IN THE AMOUNT OF BE MADE AS REQUESTED ABOVE.

Sa. DATE (YYYYMMDD) 5b. SIGNATURE OF RESERVOIR MANAGER OR RANGER

CELRP FORM 478, JAN 2011 PREVIOUS EDITIONS ARE OBSOLETE. VERSION 1.0

Exhibit J

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