W911XK17R0029.pdf

SEE ADDENDUM

(No Collect Calls)

W911XK17R0029 31-Jul-2017

b. TELEPHONE NUMBER

313-226-6474

8. OFFER DUE DATE/LOCAL TIME

02:00 PM 11 Aug 2017

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W911XK9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

RICHARD D HAMILTON

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

W56MES71660901

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

CONTRACTING BRANCH

USACE DETROIT DISTRICT

477 MICHIGAN AVENUE, 7TH FLOOR

DETROIT MI 48226-4523

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: (313) 226-6819 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$18,000,000

NAICS:

561720

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF64

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 1449 - CONTINUATION SHEET

SCOPE OF WORK

DULUTH AREA OFFICE/VISITOR CENTER/VESSEL YARD

JANITORIAL/CUSTODIAL SERVICES

PERFORMANCE WORK STATEMENT

1. DESCRIPTION OF SERVICES.

The Contractor shall provide all personnel, equipment, tools, materials, supplies, supervision and other items and services necessary to perform full janitorial and periodic services to the U.S. Army Corps of Engineers Duluth Area Office, Vessel Yard, and the Visitor Center. The Duluth Area Office and Visitor Center is located in Canal Park which is a tourist and recreation park, located next to the Aerial Lift Bridge. The Duluth Area Office is a building with 4 levels consisting of approximately a total of 10,000 Square Feet (SF) (8,500 SF carpeted and 1,500 SF tiled surfaces). The Vessel Yard office building consists of 1 level consisting of approximately 2,500 SF. The Visitor Center connected to the Duluth Area Office and is a building with 2 levels consisting of approximately a total of 12,000 SF (4,000 SF carpeted and 8,000 SF tiled surfaces). The Contractor shall provide janitorial services to present a clean, neat and professional appearance in accordance with commercial standards, all local, state and federal law, and the requirements as described in the performance work statement, with focus on safety, sanitation and customer service.

The ability for a contractor to adequately clean the building during the designated times/frequencies will be the evaluating factor for the success or failure of this contract. The cleaned areas will be evaluated based on inspections and customer complaints performed and validated by the Contracting Officer’s Representative (COR) or authorized representative. A breakdown of required work items and frequencies are identified in section 5. Schedule of Services, below. Performance of these work items may be scheduled within appropriate business hours at times determined by the contractor unless otherwise mentioned in the Schedule of Services.

1.1. Contractor Furnished Supplies and Equipment.

The Contractor shall provide adequate supplies and equipment capable of performing the contracted cleaning tasks within designated timeframes. Equipment shall be specifically designed for the purpose of commercial cleaning applications.

2. GOVERNMENT FACILITY AND SERVICES.

The Government will provide on-site facilities for the Contractors use. These facilities are shown in the contract drawings. More information about facilities and additional Government provisions follows:

2.1 Facilities.

The government will furnish and/or make available facilities. Prior to any modification of the facilities performed by the Contractor, the Contractor must notify and receive written permission from the Duluth Area Office Engineer and provide documentation describing the modification requested in detail. The Contractor shall return the facilities to the government in the same condition as received, fair wear and tear and approved modifications excepted. These facilities shall only be used in the performance of this contract. The Contractor shall not store more than a one month supply of cleaning products on the site. All chemicals shall be properly stored with MSDS or SDS cards furnished onsite.

2.2 Consumable Supplies.

The government will furnish the following supplies; toilet paper, paper towels, hand soap, and trash can liners.

2.3 Utilities.

The contractor will be able to utilize onsite electricity and water to perform required cleaning tasks. There will be no additional expense to the contractor for these items. The Contractor shall ensure employees practice utilities conservation. Service problems shall be immediately identified to the Contracting Officers Representative (COR).

2.4 Refuse Collection.

Refuse collection will be as provided by current service contract. Refuse placed in refuse containers by Contractor personnel shall be limited to that generated in the performance of this contract.

2.5 Insect and Rodent Control.

The Government shall provide insect and rodent control in Government-furnished facilities.

2.6 Grounds Maintenance.

The Government shall provide grass cutting service via a separate service contract.

2.7 Facilities Maintenance.

The Contractor shall contact Area Office Maintenance customer service immediately for the repair/replacement of facility components that are government responsibility (e.g., broken fixtures, painting, or plumbing).

3. GENERAL INFORMATION.

3.1. Hours of Operation.

See Schedule of Services.

3.2 Government Observations and Inspections.

Government personnel other than COs and CORs may occasionally observe contract operations. These personnel will not, however, interfere or provide direction to the Contractor performance.

3.3 Coordination with Other Contractors.

The government may award other contracts or additional work not prescribed in this contract. The Contractor shall not commit or permit any act, which will interfere with the performance of work by another Contractor.

3.4 Routine Site Operations

The contractor shall perform all routine site work and shall work in conjunction with the Customers Quality Assurance (QA) representative to minimize any disruptions between the Contractor and Government Personnel.

3.5 Dates of Effective Contract

Contracted Services are to begin on 1-Sep-2017, and continue for one calendar year ending on 31-Aug-2018, followed by any contingent options if awarded. There are four option years, each lasting one calendar year, beginning:

1-Sep-2018 thru 31-Aug-2019.

Subsequent option years are to occur during the time period specified here:

1-Sep-2019 thru 31-Aug-2020 1-Sep-2020 thru 31-Aug-2021 1-Sep-2021 thru 31-Aug-2022

Times and dates are subject to change and are dependent upon the timely resolution of the contracting process.

4. SAFETY

All work performed by the Contractor and/or Sub-Contractors shall be in accordance with the U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM-385-1-1, ver. 2014) as well as with any instructions that may be issued by the site Safety Officer. The contractor is subject to applicable local, state and federal laws and regulations. Enforcement personnel representing the Occupational Safety and Health Administration will be granted immediate access to the Contractor’s work site.

5. SCHEDULE OF SERVICES

The Contractor shall provide all labor, labor related expenses, supplies, equipment and supervision to perform the services listed below with the exception of any items being provided by the customer as specified in section

2.2 of the Statement of Work or elsewhere within this document.

Throughout performance of duties over time, the contractor will perform the work in such a way that:

-Temporary/consumable cleaning equipment is replaced regularly.

-Collected trash is removed to a designated collection area -Chemicals and supplies are safely and properly stored, with appropriate SDS or MSDS cards available onsite.

-Slop sinks are sanitized after use.

-Government facilities remain secure to third parties. Outside of public hours of operation, access shall remain restricted to any location the contractor services, or to which they are required to perform services.

5.1 VISITOR CENTER.

The visitor center area consists of both the interior of the Visitor Center building and the exterior grounds, as shown in contract drawings. The Visitor Center adjusts its schedule as well as its hours of operation to accommodate dynamic public attendance throughout the year. This is accomplished through separate time sets for summer hours, spring & fall hours, and winter hours.

CONTRACT CLEANING AREAS: Exterior Grounds, Exterior Walkways, Entries and Lobbies, Information Desk, Lecture Hall, Knowlton Gallery, Main Floor Exhibit Area, Elevator, Front and Back Stairwells, Washrooms, Cleaning Storage Area, and Gift Shop. Refer to Attachment 8 for a map outlining indoor cleaning areas (red and blue areas). Attachment 11 is a map of the exterior grounds, and delineates the outdoor cleaning areas 1, 2, 3, and 4.

A projection displaying the dates of each expected shift in business hours has been included below (Table 5.1). The schedule of services associated with each time set are included immediately following the table. Times and dates are subject to change.

Table 5.1: Times and dates are subject to change.

Visitor Center Year 2017 Year 2018 Year 2019 Year 2020 Year 2021 Year 2022

Fall Hours Begin 1000-1630

7 days per week

Oct 2 Oct 1 Sep 30 Sep 28 Oct 4 N/A

Winter Hours Begin 1000-1630

4 days per week

Dec 18 Dec 17 Dec 16 Dec 14 Dec 20 N/A

Spring Hours Begin 1000-1630

7 days per week

N/A Mar 16 Mar 15 Mar 13 Mar 19 Mar 18

Summer Hours Begin 1000-2100 / 1000-1800

7 days per week

May 26 May 25 May 24 May 22 May 28 Mar 27

Summer Hours (Late May thru Late September/Early October) Contractor will provide Visitor Center cleaning 7 days per week. Washrooms shall each receive three cleanings daily. The first daily washroom cleaning is to be completed prior to 0900. Two subsequent cleanings are to be completed between 1230-1330, and 1730-1830, 7 days per week. Emptying exterior waste containers shall be completed twice daily between 830-930, and 1530-1630. Picking up (policing) debris from the grounds at area 1, shall take place between 0830-1030 and between 1530-1730 daily. Policing debris from the grounds at areas 2, 3, and 4 shall occur once every Monday and Friday. All janitorial services for the Visitor Center shall be performed between 0630 and 1000 except for the additional cleanings identified above. Any weekly or monthly work items that take place on exterior grounds are not required to be completed within this time window but must be completed before close of business (COB). See attachment 1 for All Visitor Center Summer Tasks and Frequencies.

Attachment 11 is a map of the exterior grounds, and delineates the outdoor cleaning areas 1, 2, 3, and 4.

Fall Hours & Spring Hours (Late September/Early October thru Mid December, and, Mid March thru Late May) Contractor will provide Visitor Center cleaning 7 days per week. Washrooms shall each receive two cleanings daily.

The first daily washroom cleaning is to be completed prior to 0900. One subsequent cleaning is to be completed between 1230-1330, 7 days per week. Emptying exterior waste containers shall be completed twice daily between 830-930, and 1530-1630. Picking up (policing) debris from the grounds at area 1, shall be completed between 0830- 1030 and between 1530-1730 daily. Policing debris from the grounds at areas 2, 3, and 4 shall occur once every Monday and Friday. All janitorial services for the Visitor Center shall be performed between 0630 and 1000 except for the additional cleanings identified above. Any weekly or monthly work items that take place on exterior grounds are not required to be completed within this time window but must be completed before COB. Snow removal activities shall be completed as needed 7 days per week. See attachment 2 for All Visitor Center Spring/Fall Tasks and Frequencies. Attachment 11 is a map of the exterior grounds, and delineates the outdoor cleaning areas 1, 2, 3, and 4. Snow removal is required in the areas outlined in Attachment 12.

Winter Hours (Mid December thru Mid March) Contractor will provide Visitor Center cleaning 4 days per week (Fridays, Saturdays, Sundays, and Mondays).

Washrooms shall each receive two cleanings, 4 days per week. The first daily washroom cleaning is to be completed prior to 0900. One subsequent cleaning is to be completed between 1230-1330, 4 days per week. Emptying exterior waste containers shall be completed once daily, 4 days per week. Picking up (policing) debris from the grounds at area 1, shall be completed from 0830-1030 and between 1530-1730, 4 days per week. Policing debris from the grounds at areas 2, 3, and 4 shall occur once weekly, either on a Monday or Friday (or as agreed upon by the COR).

All janitorial services for the Visitor Center shall be performed between 0630 and 1000 except for the additional cleanings identified above. Any weekly or monthly work items that take place on exterior grounds are not required to be completed within this time window but must be completed before COB. Snow removal activities shall be completed as needed 7 days per week. See attachment 3 for All Visitor Center Winter Tasks and Frequencies.

Attachment 11 is a map of the exterior grounds, and delineates the outdoor cleaning areas 1, 2, 3, and 4.

Snow removal is required in the areas outlined in Attachment 12.

Special Events:

Every year there are special events that occur in the vicinity of the Visitor Center where expected visitor center attendance is far above normal. These events are the Tall Ships Festival, Grandma’s Marathon and any other future Duluth special events. It is the Contractors responsibility perform regular duties as well as to police the grounds and empty trash receptacles from 0700 to 1900 on the day of the event. On such special event days, the restrooms may require additional cleaning(s).

5.1.1 Visitor Center Public Washroom Cleaning Time Limitation:

While the Visitor Center is open to the public, the contractor may close either one of the women’s or men’s restroom for cleaning for a maximum of 20 minutes at a time. Once 20 minutes has been reached the contractor must re-open the restroom for 20 minutes. If the washroom cleaning was incomplete, the contractor may re-close the bathroom for 20 minutes to complete the cleaning.

Note: During public washroom cleanings, a sign shall be posted just outside the corresponding washroom entrance indicating the approximate time of completion. The sign shall be provided by the customer, and removed and stored by the contractor upon completion of the cleaning.

5.1.2 Pier Sweeping Requirements

The contractor must employ a commercial grade solution when completing tasks that require piers to be swept of sand and debris. The equipment utilized by the contractor to perform pier sweeping tasks shall be approved by the COR prior to its use onsite. All dirt/sand/debris that is collected during the performance of pier sweeping tasks is to be disposed of offsite, as federal regulations require that material cannot be added to navigation channels. A map displaying the areas to be swept using this commercial solution is included in Attachment 13.

5.1.2 Visitor Center Holidays:

The contractor is required to provide janitorial services to the visitor center on the recognized government holidays, as listed below:

New Year’s Day (January 1): If this falls on Monday, the Monday morning cleaning will be performed on Tuesday morning instead. If it falls on any other day, no cleaning will be done.

Martin Luther King Day (3rd Monday in January): The Monday morning cleaning will be performed on Tuesday morning instead Presidents Day (3rd Monday in February): The Monday morning cleaning will be performed on Tuesday morning instead Memorial Day (Last Monday in May): Cleanings will be performed as normally scheduled.

Independence Day (4th July): Cleanings will be performed as normally scheduled.

Labor Day (1st Monday in September): Cleanings will be performed as normally scheduled.

Columbus Day (2nd Monday in October): Cleanings will be performed as normally scheduled.

Veterans Day (11th November): Cleanings will be performed as normally scheduled.

Thanksgiving Day (4th Thursday in November): No cleanings required.

Christmas Day (December 25): No cleanings required.

5.2 DULUTH AREA OFFICE:

The listed work items shall be provided at the required frequencies based on a scheduled three (3) days per week (on Monday, Wednesday, and Friday or as otherwise agreed by the COR). No cleanings shall be performed on legal holidays or if the office is closed due to inclement weather. This work shall be performed during the hours between 0700 and 1630 Monday through Friday. See Attachment 4 for All Duluth Area Office Tasks and Frequencies.

CONTRACT CLEANING AREAS: Entries (Interior and Exterior), Halls, Offices and Conference Rooms, Washrooms, Showers, and Locker Rooms, Stairwells, Cleaning Closets. The work items included below must be completed between the hours of 0600 and 1600 unless otherwise noted or agreed upon by the COR. Refer to Attachment 9 for a map outlining these cleaning areas (red and blue areas (to include exterior entryway)).

5.3 VESSEL YARD:

The vessel yard hosts both year-round and seasonal staff members. Both summer and winter schedules of service are included below. No cleanings shall be performed on legal holidays or if the office is closed due to inclement weather. This work shall be performed during the hours between 0700 and 1530.

CONTRACT CLEANING AREAS: Office Areas, Stock Room, Break Room, Washrooms, Showers.

Refer to Attachment 10 for a map outlining these areas.

Summer Schedule Vessel Yard cleanings shall be provided at the required frequencies based upon schedule of two (2) days per week (Tuesday and Thursday, or as otherwise agreed upon by the Contractor and COR). No cleanings shall be performed on legal holidays or if the office is closed due to inclement weather. This work shall be performed during the work hours of 0700 and 1530. Summer hours at the vessel yard are in effect from the first Tuesday in April through the second Thursday in December. See Attachment 5 for All Vessel Yard Summer Tasks and Frequencies.

Winter Schedule Vessel Yard cleanings shall be provided at the required frequencies based upon one (1) day per week (Tuesday, Wednesday or Thursday as agreed upon by the COR). No cleanings shall be performed on legal holidays or if the office is closed due to inclement weather. This work shall be performed during the work hours 0700 and 1530.

Winter hours at the Vessel Yard are in effect when summer hours are not (winter hours are in effect from the Friday after the second Thursday in December and continue until the Monday before the first Tuesday in April). See Attachment 6 for All Vessel Yard Winter Tasks and Frequencies.

QUALITY ASSURANCE SURVEILLANCE

1.OVERVIEW

This Quality Assurance Surveillance Plan (QASP) provides Government personnel with the necessary information to successfully manage this Janitorial Contract. It also provides the expected level of performance and states how the government will ensure that the requested services are provided.

2. BASIC SERVICE SCHEDULE

The Contractor shall develop and maintain a service schedule for each site to achieve the performance standards as identified in the statement of work. The service schedule shall indicate the building sequence for serviced areas identified in the schedule of services. Five days prior to the commencement of the contract, the Contractor shall submit to the Contracting Officer (CO), a current service schedule indicating the days of the week, task, and frequency of service being performed. The Contractor shall notify the Contracting Officer in writing of any pending changes to the schedule at least five days prior to the change implementation. The schedule shall be coordinated with the COR and a copy shall be provided to the same. A revision of the basic service schedule may be requested by the COR if monthly evaluations of the effectiveness of the contractors quality control plan.

3. CONTRACTOR’S QUALITY CONTROL PLAN

The contractor shall create a commercial Quality Control Plan (QC Plan) that illustrates a program/method of quality control to be used during the performance of this contract. The goal of this plan should be to ensure that the Government receives quality services in accordance with the contract requirements with a minimum of validated customer complaints and defects. This plan shall establish QC measures that are intended to identify, prevent, and ensure non-recurrence of defective services. The QC Plan shall clearly delineate lines of authority to be used throughout the performance period of the contract. The plan shall identify and provide a contract manager who will be responsible for the performance of the work. The name of this person and an alternate(s) who will act for the Contractor when the manager is absent shall be designated in writing to the Contracting Officer Representative (COR) prior to contract date. The contract manager shall be available within one (1) business day of notification to meet with government personnel regarding contractual or service issues, and shall be responsible for the implementation and enforcement of the contractor’s Quality Control Plan.

The Contractor’s QC plan, shall be approved by the COR prior to contract date. The COR may also request revisions of this plan prior to processing, evaluating, or awarding the contract or subsequent options.

All documentation, records, files, continuity books, schedules, etc. which are the responsibility of the Contractor become property of the government on receipt, and shall remain so upon termination or completion of this contract.

4. SECURITY AND SAFETY REGULATIONS AND COORDINATION WITH OPERATIONS AND

MAINTENANCE ACTIVITIES

4.1 Security All personnel employed by the contractor in the performance of the services specified in this contract or any representative of the Contractor entering the work area shall conform and comply with all applicable U.S. Army Corps of Engineers, facility access, security policies and procedures. (Provided by government representative). All personnel and vehicles are subject to search upon entry, exit and within the confines of the facility.

Pre-screening of contractor candidates via E-verify Program: The Contractor must pre‐screen candidates using the E‐verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that all contractors working on this contract have two valid forms of Government issued identification prior to entering the information in E-Verify. The vendor must ensure the correct information is entered into the E‐verify system. An E-Verify verification sheet for each verified/eligible contractor candidate, working on this contract, must be provided to the TR no later than 3 business days after the initial contract award. (The purpose of using E-Verify is to ensure all contractors are U.S. citizens or documented foreign citizens with authority to work in the United States of America). The TR will forward the verification sheets to the USACE, Detroit District Security Office for validation.

All contractor personnel performing work on USACE property must be pre-screened by the National Crime Information Center (NCIC) in addition to E-Verify. Complete the attached NCIC Information Form and submit to the TR for each contractor personnel performing work on USACE property. Complete the NCIC Information Form for all personnel as soon as possible after contractor but no later than three (3) business days prior to the start of field activities. No contractor personnel are allowed on USACE property without an approved NCIC check.

Security Checks ‐ All contract employees must carry pictured identification at all times. They must show I.D. upon request by City/State/Government personnel. The Contractor's employee must carry a copy of the contract requirements with them during the implementation of this contract SCHEDULE.

Security Access List - The contractor shall be required to maintain a list of personnel needing access to the site. The list shall be updated each time a change is made. If a new contractor who is not on the list requires access, the request must be submitted at least 72 hours prior to the TR with a completed NCIC Form. Provided by the TR.

Exclusion or Expulsion from the Site ‐ A negative National Crime Information Center (NCIC) may result in the exclusion or expulsion of Contractor employees from the site as determined by the Detroit District, Chief, Security & Law Enforcement. Additionally any failure to observe the security rules will also result in the potential exclusion or expulsion of Contractor employees from the site. Exclusion or expulsion of an employee resulting from a negative National Crime Information Center (NCIC) or the failure of an employee to observe the security rules shall not be subject to the Disputes clause and shall not result in an increase in the contract amount.

4.2 Routine Site Operations The contractor shall perform all routine site work and shall work in conjunction with (ICW) the Government’s Quality Assurance (QA) representative to minimize any disruptions between the Contractor and Government Personnel.

4.3 Special Events The Contractor shall accommodate the Special Events that occur at the Duluth Area Office. These may include Grandmas Marathon, Duluth Tall Ships Festival or any other future Duluth Special Events. These special events are only considered when the Visitor Center expects an above normal attendance. When a Special Event cleaning services are required, payment may be authorized under the “Special Event” contract line item (CLIN).

4.4 Safety Regulations All work performed by the Contractor and his Sub-Contractors shall be in accordance with the U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM-385-1-

1) and with instructions that may be issued by the site Safety Officer. The contractor is subject to applicable local, state and federal laws and regulations. Enforcement personnel representing the Occupational Safety and Health Administration will be granted immediate access to the Contractor’s work site.

4.5 Accident Prevention Plan

The Contractor shall submit an Accident Prevention Plan (APP) that illustrates measures to reduce work related accidents/incidents associated with routine contract tasks. The plan should specifically address the prevention of slips and falls in various environments.

The Contractor’s APP, shall conform to the criteria listed in EM 385-1-1, ver. 2014, Appendix A, section 3.k and will be reviewed by the COR prior to start of the service. The COR may also request revisions of this plan prior to processing, evaluating, or awarding the contract or subsequent options.

All documentation, records, files, continuity books, schedules, etc. which are the responsibility of the Contractor become property of the government on receipt, and shall remain so upon termination or completion of this contract The Contractor shall also provide to their employees training in First Aid/ Cardiopulmonary Resuscitation (CPR). The contractor shall ensure that employees who have received training in First Aid/CPR present a certificate/card of completion indicating receipt of said training to the Contracting Officer Representative

(COR).

5. ROLES AND RESPONSIBILITIES

5.1 The Contracting Officer (CO) ensures performance of all necessary actions for effective contracting and compliance with the terms of the contract. The Contracting Officer (CO) safeguards the interests of the Government in the contractual relationship.

• The Contracting Officer (CO) also delegates authority for inspection and acceptance in accordance with (IAW) the terms of the contract.

• The Contracting Officer (CO) informs the Contractor of the names, duties, and limitation of authority for the Contracting Officers Representative (COR) assigned to the contract.

• Only the Contracting Officer (CO) has the authority to make any contractual commitments or to authorize any changes on the Governments’ behalf. Any changes will be referred to the Contracting Officer (CO).

5.2 Contracting Officers Representative (COR) will evaluate and document the Contractor’s performance with the Quality Assurance Surveillance Plan (QASP).

• The Contracting Officers Representative (COR) will educate customers of the services being provided by the contractor. The training may be provided by any means appropriate and shall include, as a minimum, the name of the contract, description of the services to be provided, and the procedures for filing a complaint. The Contracting Officers Representative (COR) shall maintain detailed records of all customers’ complaint training given. This documentation shall include, as a minimum, (1) Date/Time of training; (2) Method of training, i.e., email, letter, etc.; Copy of Training Materials, and (4) listing of attendees. Customer education is vital to the success of this contract and shall be consistent for the duration of the performance period.

• The Contracting Officers Representative (COR) shall discuss the Contractors performance with the Area Engineer on a regular basis and shall timely notify the Contractor about the Duluth Area Office Special Events.

• The Contracting Officer Representative (COR) shall notify the Contract Administrator of any and all Contractor performance deficiencies.

5.3 The Contract Administrator (CA) is responsible for the day-to-day administration of the official contract file. The Contract Administrator (CA) shall be notified of any and all Contractor performance deficiencies and shall retain the signed original Complaint Form in the Contract file. The Contract Administrator shall receive and process the contract Discrepancy Reports (CDR’s) and shall retain the original in the contract file and furnish a copy to the Contracting Officers Representative (COR) file. The Contract Administrator (CA) shall be sent a monthly surveillance report.

5.4 The Quality Assurance (QA) Representative ensures that the contractor is providing all services as prescribed in the contract. The Quality Assurance (QA) Representative shall conduct inspections of the work areas and shall be included in the monthly Contractor/Government meetings. The Quality Assurance (QA) representative shall also serve the Quality Assurance Program Coordinator (QAPC) and shall ensure that the quality assurance procedures as described in Army Regulation no. 1180-1-2, PERFORMANCE BASED SERVICE CONTRACTING are adhered to.

5.5 The Area Engineer (AE) is in charge of the Duluth Area Office and shall be notified of any changes or proposed changes to the Contract and shall be included in the monthly Contractor/Government meetings.

5.6 The Security Officer is in charge of all security procedures and regulations at the Duluth Area Office.

The security officer shall supply all background check applications forms and fingerprint cards as required by the Contractor.

5.7 The Safety Officer shall ensure that all work performed by the Contractor is in accordance with the EM- 385-1-1, U.S. Army Corps of Engineers Safety and Health Requirements Manual.

6. SURVELLANCE PROCEDURES

The primary method for evaluating the Contractor’s performance will be via receipt of customer’s complaints and Quality Assurance Inspections.

The designated Quality Assurance Representative (or other representative as authorized by the COR) may perform daily inspections at the Visitor Center at 1000 to verify that the Contractor has completed work before Visitor Center operation hours. Additional inspections at each contracted location may be completed during business hours by the quality assurance representative to ensure work items are being completed at the contracted frequencies.

During the month, the Contracting Officers Representative (COR) may receive complaints about the quality of the service being provided by the Contractor. The COR or designated representative shall validate the complaints against the contract and may request the Contractor to correct the unacceptable performance. Validated customer complaints shall be maintained as part of contract administration documents. Additional customer complaints may be drafted for the same defect if it remains uncorrected within its forecasted period, or within one month from the date of complaint.

The COR or a designed representative shall periodically inspect the Contractor’s Quality Control Plan and all services being performed as part of this contract.

At month’s end the field Quality Assurance (QA) staff reviews Contractors performance including customer complaints and Quality Assurance (QA) inspection remarks. Conduct mandatory monthly meeting with the contractor. Prepare Contract Discrepancy Reports (CDR’s) if necessary. Issue Monthly report to the Contract Administrator.

6.1 UNACCEPTABLE PERFORMANCE

The term “DEFECT” is used in reference to a service output that does not meet the standard of performance specified.

When a customer complaint is received, it shall be validated by the Contracting Officers Representative (COR) to ensure the complaint relates to the actual requirement of the Contract.

When unacceptable performance is documented, the contracting officers Representative (COR) shall take the following actions:

- If Government action or inaction caused the unacceptable performance, the Government will take necessary steps to prevent defect recurrence. Customer complaints or defects shall not be validated if found to be caused primarily by government action, or inaction.

- If action is non-government caused, the Contractor’s on-site representative will be informed of the unacceptable performance as described on the complaint form, and the Contractor’s on-site representative will be requested to initial and date the complaint form. By signing and dating the complaint form, the Contractor’s on site representative is acknowledging that they have been informed of the unacceptable performance.

- Request performance or re-performance of the service failed to conform to the contract requirements. Any service requiring re-performance shall be documented by the Contracting Officers Representative to correct all detected defects.

- Require the Contractor to correct all detected defects.

- Inspect the re-performance of the service and document the adequacy, date and time of the re-inspection when re-performance has been deemed unacceptable, the Contracting Officers Representative (COR) will inform the Contractor’s on site representative that performance is still unacceptable, and again shall document the file accordingly, and request their initials and date on the Complaint Form. If the Contractor wants to dispute the results of the surveillance, the COR must refer them to the Contracting Officer (CO) for resolution of the matter.

6.2 PERFORMANCE OBJECTIVES AND THRESHOLDS

The Performance Objectives and Thresholds are stated in the table below. The performance standards are not the complete list. The complete list of performance standards are shown in the Appendix.

PERFORMANCE REQUIREMENTS SUMMARY

Performance Objective Performance

Requirements Location

PERFORMANCE

THRESHOLD

Maximum Amount Withholding

Visitor Center Section 5. Schedule of Services Attachment 1 Attachment 2 Attachment 3

LESS THAN FIVE

(5) CUSTOMER

COMPLAINTS PER

MONTH AND/OR

DEFICIENCIES

NOTED ON QA

REPORT

10%

Duluth Area Office Section 5. Schedule of Services Attachment 4

LESS THAN FIVE

(5) CUSTOMER

COMPLAINTS PER

MONTH AND/OR

DEFICIENCIES

NOTED ON QA

REPORT.

10%

Vessel Yard Section 5. Schedule of Services Attachment 5 Attachment 6

LESS THAN THREE

(3) CUSTOMER

COMPLAINTS

PER MONTH

AND/OR

DEFICIENCIES

NOTED ON QA

REPORT.

10%

6.3 GOVERNMENT / CONTRACTOR MONTHLY MEETINGS

The Contractor or Contractor’s on-site representative shall meet with the Contracting Officers Representative (COR) or Quality Assurance Representative once per month. Meeting topics shall include effectiveness of quality control and corrective action plans. Minutes of the monthly meeting shall be taken and shall be forwarded to the Duluth Area Engineer.

6.4 MONTHLY PAYMENT

Each month, the Contractor shall submit a monthly invoice. The Quality Assurance (QA) Representative and Contracting Officers Representative (COR) will verify satisfactory performance.

SITE VISIT

Prior to bidding the work, the Contractor may make an accompanied site visit of the buildings, and review the scope of work with the Chief of Operations and Maintenance Section.

For site visit information contact:

Dan Carlson, Civil Engineer US Army Corps of Engineers Detroit District, Duluth Area Office Work Phone: (218) 788-6413 Cell Phone: 218-206-1714 Email: Daniel.K.Carlson@usace.army.mil

BID SCHEDULE

Base Year (2017)

ITEMS NO.

SUPPLIES/S

ERVICECS

QUANIT

ITY UNIT

UNIT

PRICE ($) AMOUNT($)

Duluth Area

Office 52 weeks

Vessel Yard

Summer 39 weeks

Winter 13 weeks

Visitor Center Fall &

Spring weeks

Center Winter

Summer

TOTAL AMOUNT BASE YEAR (2017)

Option Year 1 (2018)

SUPPLIES/S

ERVICECS

QUANIT

ITY UNIT

UNIT

PRICE ($) AMOUNT($)

TOTAL AMOUNT BASE YEAR (2018)

Option Year 2 (2019)

SUPPLIES/S

ERVICECS

QUANIT

ITY UNIT

UNIT

PRICE ($) AMOUNT($)

TOTAL AMOUNT BASE YEAR (2019)

Option Year 3 (2020)

SUPPLIES/S

ERVICECS

QUANIT

ITY UNIT

UNIT

PRICE ($) AMOUNT($)

TOTAL AMOUNT BASE YEAR (2020)

W911XK17R0029

Option Year 4 (2021)

SUPPLIES/S

ERVICECS

QUANIT

ITY UNIT

UNIT

PRICE ($) AMOUNT($)

TOTAL AMOUNT BASE YEAR (2021)

INSTRUCTIONS TO OFFERORS

INSTRUCTIONS TO OFFERORS:

1. All offerors are reminded to complete and submit with your quote all FAR and DFARS

Provisions related to Representations and Certifications.

2. Offerors shall complete and submit any additional full text certifications that are included in the solicitation. An offeror may also complete the certifications at https://www.sam.gov in lieu of completing the representations and certifications in this solicitation provided that all the FAR and DFARS certifications contained in the solicitation have been completed on line.

3. All offerors shall be registered at https://www.sam.gov with the NAICS code that is shown on the front page of the SF1449 in Block 10 prior to submission of the quote.

4. Remember to sign the 1449 before submitting your proposal.

5. Submit proposal via e-mail to LRE-Quotes@usace.army.mil and Richard.d.hamilton@usace.army.mil

NOTE: Failure to comply with the above instructions may result in an offeror not being eligible for award.

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Job

IGC::OT::IGC

FFP

Base Year Duluth Area Office Janitorial Services FOB: Destination

MILSTRIP: W56MES71660901

PURCHASE REQUEST NUMBER: W56MES71660901

NET AMT

0002 1 Job

IGC::OT::IGC

FFP

Base Year Museum Janitorial Services FOB: Destination

0003 1 Job

IGC::OT::IGC

FFP

Base Year Vessel Yard Janitorial Services FOB: Destination

0004 1 Job

OPTION IGC::OT::IGC

FFP

Option Year One (1) Duluth Area Office Janitorial Services FOB: Destination

0005 1 Job

OPTION IGC::OT::IGC

FFP

Option Year One (1) Museum Janitorial Services

0006 1 Job

OPTION IGC::OT::IGC

FFP

Option Year One (1) Vessel Yard Janitorial Services

0007 1 Job

OPTION IGC::OT::IGC

FFP

Option Year Two (2) Duluth Area Office Janitorial Services

0008 1 Job

OPTION IGC::OT::IGC

FFP

Option Year Two (2) Museum Janitorial Services

0009 1 Job

OPTION IGC::OT::IGC

FFP

Option Year Two (2) Vessel Yard Janitorial Services

0010 1 Job

OPTION IGC::OT::IGC

FFP

Option Year Three (3) Duluth Area Office Janitorial Services

0011 1 Job

OPTION IGC::OT::IGC

FFP

Option Year Three (3) Museum Janitorial Services

0012 1 Job

OPTION IGC::OT::IGC

FFP

Option Year Three (3) Vessel Yard Janitorial Services

0013 1 Job

OPTION IGC::OT::IGC

FFP

Option Year Four (4) Duluth Area Office Janitorial Services

0014 1 Job

OPTION IGC::OT::IGC

FFP

Option Year Four (4) Museum Janitorial Services

0015 1 Job

OPTION IGC::OT::IGC

FFP

Option Year Four (4) Vessel Yard Janitorial Services

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 0002 Destination Government Destination Government 0003 Destination Government Destination Government 0004 Destination Government Destination Government 0005 Destination Government Destination Government 0006 Destination Government Destination Government 0007 Destination Government Destination Government 0008 Destination Government Destination Government 0009 Destination Government Destination Government 0010 Destination Government Destination Government 0011 Destination Government Destination Government 0012 Destination Government Destination Government 0013 Destination Government Destination Government 0014 Destination Government Destination Government 0015 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 01-SEP-2017 TO

31-AUG-2018

N/A DULUTH AREA OFFICE

600 LAKE AVENUE SOUTH

DULUTH MN 55802

0002 POP 01-SEP-2017 TO

31-AUG-2018

N/A MUSEUM & VISITOR CENTER

600 LAKE AVENUE SOUTH

DULUTH MN 55802

H7L8833

0003 POP 01-SEP-2017 TO

31-AUG-2018

N/A DULUTH VESSEL YARD

COREY WESTON

901 MINNESOTA AVE.

0004 POP 01-SEP-2018 TO

31-AUG-2019

N/A DULUTH AREA OFFICE

600 LAKE AVENUE SOUTH

0005 POP 01-SEP-2018 TO

N/A MUSEUM & VISITOR CENTER

600 LAKE AVENUE SOUTH

DULUTH MN 55802

0006 POP 01-SEP-2018 TO

N/A DULUTH VESSEL YARD

COREY WESTON

901 MINNESOTA AVE.

0007 POP 01-SEP-2019 TO

31-AUG-2020

N/A DULUTH AREA OFFICE

600 LAKE AVENUE SOUTH

0008 POP 01-SEP-2019 TO

N/A MUSEUM & VISITOR CENTER

600 LAKE AVENUE SOUTH

DULUTH MN 55802

0009 POP 01-SEP-2019 TO

N/A DULUTH VESSEL YARD

COREY WESTON

901 MINNESOTA AVE.

0010 POP 01-SEP-2020 TO

31-AUG-2021

N/A DULUTH AREA OFFICE

600 LAKE AVENUE SOUTH

0011 POP 01-SEP-2020 TO

N/A MUSEUM & VISITOR CENTER

600 LAKE AVENUE SOUTH

DULUTH MN 55802

0012 POP 01-SEP-2020 TO

N/A DULUTH VESSEL YARD

COREY WESTON

901 MINNESOTA AVE.

0013 POP 01-SEP-2021 TO

31-AUG-2022

N/A DULUTH AREA OFFICE

600 LAKE AVENUE SOUTH

0014 POP 01-SEP-2021 TO

N/A MUSEUM & VISITOR CENTER

600 LAKE AVENUE SOUTH

DULUTH MN 55802

0015 POP 01-SEP-2021 TO

N/A DULUTH VESSEL YARD

COREY WESTON

901 MINNESOTA AVE.

CLAUSES INCORPORATED BY REFERENCE

52.203-3 Gratuities APR 1984 52.204-7 System for Award Management OCT 2016 52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011 52.204-16 Commercial and Government Entity Code Reporting JUL 2016 52.204-18 Commercial and Government Entity Code Maintenance JUL 2016 52.204-21 Basic Safeguarding of Covered Contractor Information

Systems

JUN 2016

52.209-7 Information Regarding Responsibility Matters JUL 2013 52.212-1 Instructions to Offerors--Commercial Items JAN 2017 52.212-4 Contract Terms and Conditions--Commercial Items JAN 2017 52.223-5 Pollution Prevention and Right-to-Know Information MAY 2011 52.228-5 Insurance - Work On A Government Installation JAN 1997 52.232-40 Providing Accelerated Payments to Small Business

Subcontractors

DEC 2013

52.237-1 Site Visit APR 1984 52.237-2 Protection Of Government Buildings, Equipment, And

Vegetation

APR 1984

252.203-7000 Requirements Relating to Compensation of Former DoD Officials

SEP 2011

252.203-7002 Requirement to Inform Employees of Whistleblower Rights SEP 2013 252.203-7003 Agency Office of the Inspector General DEC 2012 252.203-7005 Representation Relating to Compensation of Former DoD

Officials

NOV 2011

252.204-7008 Compliance With Safeguarding Covered Defense Information Controls

OCT 2016

252.204-7009 Limitations on the Use or Disclosure of Third-Party Contractor Reported Cyber Incident Information

OCT 2016

252.204-7012 Safeguarding Covered Defense Information and Cyber Incident Reporting

OCT 2016

252.209-7992 (Dev) Representation by Corporations Regarding an Unpaid Delinquent Tax Liability or a Felony Conviction under any Federal Law - Fiscal Year 2015 Appropriations

DEC 2014

252.222-7007 Representation Regarding Combating Trafficking in Persons JAN 2015 252.223-7006 Prohibition On Storage, Treatment, and Disposal of Toxic or

Hazardous Materials

SEP 2014

252.225-7001 Buy American And Balance Of Payments Program-- Basic (Dec 2016)

DEC 2016

252.232-7003 Electronic Submission of Payment Requests and Receiving Reports

JUN 2012

252.232-7010 Levies on Contract Payments DEC 2006 252.243-7002 Requests for Equitable Adjustment DEC 2012 252.247-7023 Transportation of Supplies by Sea APR 2014

CLAUSES INCORPORATED BY FULL TEXT

52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS--COMMERCIAL ITEMS (JAN 2017)

ALTERNATE I (OCT 2014)

The offeror shall complete only paragraphs (b) of this provision if the Offeror has completed the annual representations and certification electronically via the System for Award Management (SAM) Web site located at https://www.sam.gov/portal . If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (u) of this provision.

(a) Definitions. As used in this provision--

“Administrative merits determination” means certain notices or findings of labor law violations issued by an enforcement agency following an investigation. An administrative merits determination may be final or be subject to appeal or further review. To determine whether a particular notice or finding is covered by this definition, it is necessary to consult section II.B. in the DOL Guidance.

“Arbitral award or decision” means an arbitrator or arbitral panel determination that a labor law violation occurred, or that enjoined or restrained a violation of labor law. It includes an award or decision that is not final or is subject to being confirmed, modified, or vacated by a court, and includes an award or decision resulting from private or confidential proceedings. To determine whether a particular award or decision is covered by this definition, it is necessary to consult section II.B. in the DOL Guidance.

“Civil judgment” means--

(1) In paragraph (h) of this provision: A judgment or finding of a civil offense by any court of competent jurisdiction.

(2) In paragraph (s) of this provision: Any judgment or order entered by any Federal or State court in which the court determined that a labor law violation occurred, or enjoined or restrained a violation of labor law. It includes a judgment or order that is not final or is subject to appeal. To determine whether a particular judgment or order is covered by this definition, it is necessary to consult section II.B. in the DOL Guidance.

“DOL Guidance” means the Department of Labor (DOL) Guidance entitled: ``Guidance for Executive Order 13673, `Fair Pay and Safe Workplaces' ''. The DOL Guidance, dated August 25, 2016, can be obtained from www.dol.gov/fairpayandsafeworkplaces.

“Economically disadvantaged women-owned small business (EDWOSB) concern” means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States and who are economically disadvantaged in accordance with 13 CFR part 127. It automatically qualifies as a women-owned small business eligible under the WOSB Program.

“Enforcement agency” means any agency granted authority to enforce the Federal labor laws.