RFI-W911W4-18-R-0002-PWS-Draft.docx

RFI: W911W4-18-R-0002

PERFORMANCE WORK STATEMENT

System Engineering Technical Assistance (SETA) Support for US Army Intelligence and Security Command G-7 Directorate

November 2017

United States Army Intelligence and Security Command (INSCOM) System Engineering Technical Assistance (SETA) Support for G-7 Directorate Performance Work Statement (PWS) Overview. This is a non-personnel services contract to provide Systems Engineering Technical Assistance (SETA) Support. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services / Introduction.

The contractor shall provide all personnel and supervision, necessary to perform SETA Support as defined in this PWS except for those items specified as Government furnished property and services. The contractor shall perform to the standards in this Contract.

1.2 Background.

The U.S. Army Intelligence and Security Command (INSCOM) is a Direct Reporting Unit (DRU) to Headquarters, Department of the Army (HQDA), G-2, and conducts dominant intelligence, security, and information operations for military commanders and national decision-makers. Charged with providing the warfighter the actionable intelligence needed to understand the battlefield and to focus and leverage combat power, INSCOM collects and maintains intelligence information in all intelligence disciplines. INSCOM also conducts a wide range of services, including but not limited to analysis, imagery exploitation, and science and technology intelligence production. The command synchronizes the intelligence operations of all INSCOM elements to ensure multi-discipline intelligence support to theater warfighters, the Intelligence Community (IC), and other national agencies which have established a mission partnership with INSCOM. In addition to INSCOM’s MSCs, the command exercises management control over a variety of smaller units with more than 11,000 personnel dispersed over 180 locations worldwide.

G-7 Directorate’s Technology Insertion and Assessment mission is to integrate IC solutions and apply them to Distributed Common Ground System-Army (DCGS-A) operational platform and inform Program of Record (POR) on implementation to meet Army intelligence needs. INSCOM determines program priorities to address gaps identified by the Army Deputy Chief of Staff for Intelligence (Army G-2) to meet intelligence gaps identified by the Office of the Director of National Intelligence. The current and anticipated future priority is to address gaps surrounding intelligence fusion and the integration of multiple sources, including data, analysis, and real time intelligence feeds, from multiple security domains to the soldier in real time in a manner compatible with existing Army systems and data transfer capabilities. This Contract requires services providing the capability for project throughput to meet operational and intelligence needs. INSCOM will pursue multiple projects to bring capability and functionality in an integrated solution. INSCOM is currently executing projects in the areas related to Information Fusion, Cloud-Computing-Enabled Advanced Analytics, and Multi-Level Secure Data storage for the Distributed Processing Exploitation Dissemination (PED) program.

1.3 Scope. The scope of this acquisition is for the contractor to provide a wide range of SETA support activities, ranging from Cloud computing architecture for intelligence data analysis systems, integration of intelligence capabilities into the IC architectures, information assurance (IA), testing, and preparation of technical, administrative, and acquisition documentation. Contractor support to the G-7 Directorate is required in the following areas: System Engineering, Architecture, Analysis, and Integration; Program Support and Planning; Security Engineering and IA Management; Software Verification Testing and Validation; Administrative, Personnel Security and Information Technology Support; and Configuration and Software Management.

1.4 Period of Performance. The period of performance shall be for six (6) months.

1.5 Place of Performance and Hours of Operation.

1.5.1 Place of Performance

The Principal place of performance for work performed on this contract will be at INSCOM Headquarters on Fort Belvoir, contractor facilities in and around the National Capital Region (NCR) at Government facilities near Fort Belvoir, VA, Fort Bragg, NC, and Fort Meade, MD, Fort Gordon GA and potentially OCONUS sites.

1.5.2 Hours of Operation

HQ INSCOM core hours of operation are Monday through Friday from 0900-1500 hrs. The contractor is responsible for conducting business Monday thru Friday except during recognized Federal holidays (unless directed by the Contracting Officer or COR) or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. Surge requirements beyond normal business hours (0800-1700 Monday through Friday) will require prior approval from the Government. If an Extended Work Week (EWW) is required, all hours must be approved by the COR in advance. EWW is defined as any hours worked in addition to a normal 40-hour work week.

Federal Holidays.

1.5.3 Independence Day

Type of Contract.

Christmas Day

The Government anticipates award of a Firm Fixed Price (FFP) contract.

1.6 Definitions and Acronyms

1.6.1 Definitions.

1.6.1.1 CONTRACTOR. A supplier or vendor having a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

1.6.1.2 CONTRACTING OFFICER. “Contracting Officer” means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the contracting officer acting within the limits of their authority as delegated by the contracting officer. “Administrative contracting officer (ACO)’’ refers to a contracting officer who is administering contracts. The Contracting Officer is the only individual who can legally bind the Government.

1.6.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). Contracting Officer’s Representative (COR)” means an individual (U.S. Government employee), including a Contracting Officer’s Technical Representative (COTR), designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. Such appointment shall state the scope of authority and limitations. This individual does NOT have authority to change the terms and conditions of the contract.

1.6.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

1.6.1.5 DELIVERABLE. Anything that is physically delivered but may include non-physical things such as meeting minutes.

1.6.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and required to perform as Key Personnel listed in the PWS. When key personnel are used as an evaluation factor, the Government may reject an offer by a Contractor that fails to provide a firm written commitment from the persons listed in the proposal.

1.6.1.7 MISSION PARTNER. A Government agency or military command that INSCOM works with to complete its Intelligence Mission.

1.6.1.8 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

1.6.1.9

1.6.1.10 QUALITY ASSURANCE. The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards and the terms and conditions of the contract.

1.6.1.11 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). A written document outlining the Government’s surveillance methodology and assessment of the Contractor’s performance in terms of an acceptable level of quality.

1.6.1.12 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

1.6.1.13 SUBCONTRACTOR. Business that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

1.6.1.14 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

1.6.1.15 WORK WEEK. Is defined as Monday through Friday, unless specified otherwise.

1.6.2 ACRONYMS

2.1 Services Requirements

2.2 Program Management Support

The contractor shall provide expert technical assistance that supports G-7 Directorate Program Reviews and Integrated Project Team (IPT) efforts from the Army, Department of Defense (DoD), and Office of the Director of National Intelligence. The contractor shall identify its Program Manager that shall provide management, direction, administration, quality assurance (QA), and leadership of the execution of this contract.

2.2.1 Monthly Status Reporting

The contractor Program Manager shall develop and provide a Monthly Status Report (MSR) using the Government’s format and Microsoft® Office Suite applications, by the 10th of each month via electronic mail to the Client Representative and the COR.

2.2.2 Project Management Plan (PMP)

The contractor shall document all support requirements in a PMP. The final PMP shall incorporate Government comments and will be maintained and updated quarterly.

2.3 Systems Engineering, Architecture, Analysis, and Integration The contractor shall provide systems engineering, architecture analysis and systems integration technical assistance that supports assessment, implementation and sustainment of the INSCOM’s environments i.e. Amazon Web Services (AWS) GovCloud, Classified Cloud Services (C2S), Joint Mission Environment Test Capability (JMETC) Multiple Independent Layers of Security (MILS) Network (JMN), and INSCOM DevOps environment at Fort Gordon and Fort Meade.

2.3.1 The contractor shall provide technical expertise in the Government’s implementation and sustainment of an agile, yet structured software technology assessment and demonstration processes for INSCOM environments. that will help ensure enterprise improvements and sustainment in accordance with (IAW) with the Army Intelligence Enterprise investments and implementations of strategic and tactical activities for enterprise enhancements, deployment and sustainment of these systems.

2.3.2 The contractor shall facilitate Architecture and Technical Exchange Meetings (TEMs)/Technical Status Meetings (TSMs), IPTs, and Operational Process Team (OPT) with internal and external organizations and provide meeting minutes, notes and records.

2.3.3 The contractor shall provide data gathering and analysis to assist the Government in its prioritization of the way-ahead initiatives, and integration efforts to eliminate redundancy and align capabilities within the IC.

2.3.4 The contractor shall provide subject matter expertise to Government, and collaborate with engineers and software developers to gather data and analyze alternative design solutions in support of Government decisions. The contractor shall provide technical expertise in the Government’s effort to establish processes, standards and plans that ensure the compatibility of system component and QA of engineering documentation that is suitable for certification and accreditation.

2.3.5 The contractor shall evaluate current or emerging technologies, investigate system component suitability, and make recommendations to the Government regarding impact of alternative new technologies on project costs, portability, compatibility, and usability.

2.3.6 The contractor shall provide technical support for component capability integration demonstrations, collaborating with internal and external organizations and contractors. The contractor shall support technology demonstrations by providing status reports of system readiness.

2.3 Program Support and Planning

2.4

The contractor shall provide a wide range of activities including planning and strategic support spanning the full management lifecycle. This support will help ensure the delivery and management of a high-quality, reliable, and agile organizational activity.

2.4.1 The contractor shall assist the Government in planning, executing and maintaining programs and projects across the enterprise in accordance with and in compliance with INSCOM and all other applicable rules, regulations, processes and procedures. The Contractor support services will assist to ensure uniform operations, processes, and procedures are implemented.

2.4.2 The contractor shall assist with development of the G-7 Directorate input and coordination of Strategic Plans, Army Campaign Plans, Army Intelligence Master Plans, Organizational Structure Development, Manpower Reporting, and other Command required planning activities.

2.4.3 The contractor shall provide business operational activities support including data gathering, analysis for organizational and change management, risk management, acquisition support, technical writing and documentation support, and administrative and executive assistance.

2.5 Performance Management

The contractor shall provide expert technical performance analysis that supports G-7 Directorate Program Reviews, Technology Insertion IPT efforts and implementation of budget and performance initiative reports from the Army, DoD, and Office of the Director for National Intelligence.

2.5.1 The contractor shall provide technical support to gather Government identified requirements, provide technical analysis, and documentation for use as input to the Government’s development of technology insertion project PWSs and related documents.

2.5.2 The contractor shall provide data managing and data input services to INSCOMs G-7 and other Government portals as required.

2.5.3 The contractor shall collect data, analyze, provide technical analysis, and prepare spreadsheets, logs, and presentations, as required to support of the Government’s Budget Execution and Program Formulation.

2.5.4 The contractor shall assist in draft preparation, based on Government guidance of Government planned Military Interdepartmental Purchase Requests (MIPRs) and Purchase Request & Commitments (PR&Cs) as needed.

2.6 Cyber Security Engineers.

The contractor shall provide technical expertise and recommendations during the software development lifecycle process to help the Government manage and assess whether applications comply with DoD, Army, and INSCOM Certification and Accreditation requirements. The contractor shall make technical recommendations to support the Government in developing and implementing IA and security solutions and standards and procedures across the INSCOM’s AWS, JMN, DevOps, C2S, and PED environments is essential to ensure information confidentiality, integrity and availability of these systems and capabilities.

2.6.1 The contractor shall provide cybersecurity engineering, systems architecture, and certification and accreditation support to ensure that INSCOM G7 related missions remain certified and accredited and satisfy all cybersecurity requirements.

2.6.2 The contractor shall implement cyber security solutions, standards and procedures across the INSCOM G7 efforts to ensure information confidentiality, integrity and availability of INSCOM’s systems and capabilities. DoD Instruction (DoDI) 8510.01 (RMF), 500 Intelligence Community Directives (ICDs) to include applicable overlays, COOP, STIG and ACAS scan results and review and validate vulnerability scan results at the operating system (OS) and application level. The contractor shall develop and deliver the following Body of Evidence documents for accreditation: System Security Plan (SSP), Security Assessment Report, SAR), Risk Assessment Report, Security Control Traceability Matrix (SCTM), Plan of Action and Milestones (POA&M), System Software and Installation Procedures, Security , Test Procedures, Software Application Documentation 2.6.3

2.6.4 The contractor shall participate in certification events with Army G-2 security control assessors and record the results of each event in the weekly activity report and monthly summary report.

2.6.5 The contractor shall conduct IA assessments of Information Assurance Vulnerability Alert (IAVA) patches and verifications with the objective of documenting IA solutions and record keeping.

2.6.6 The contractor shall provide technical information and recommendations to the Government’s assessment and guidance for systems efficiency and IA implementations. Provide technical assistance to support the Government’s validation and verification of activities to determine adequacy to meet the thresholds set for undetermined threats. Activities occur on many levels: at the policy and portfolio level to support, review, analyze and comment on Certification and Accreditation (C&A); at the program and project level to apply information systems security engineering.

2.6.7 The contractor shall identify, report, and resolve security violations IAW INSCOM’s established security procedures and the National Industrial Security Program Operating Manual (NISPOM).

2.6.8 The contractor shall review and validate vulnerability scan results at the Operating System (OS) and Application level and perform detailed analysis in support of OS and Application level vulnerabilities.

2.6 Administrative, Personnel Security and Meeting/ Visitor Logistics Support The contractor shall perform all administrative and logistical support functions to support the G-7 Directorate.

2.6.1 The contractor shall coordinate and schedule official meetings, briefings, conferences, and travel; synchronizing calendars and key leader visits and capability demonstrations.

2.6.2 The contractor shall consolidate information for the Directorate’s Annual Historical Reports and coordinate and track the Directorate’s Management Control Program.

2.6.3 The contractor shall administer the Directorate’s Knowledge Portals and pass clearances for Government and contractor personnel using appropriate systems. The contractor shall prepare classified material for transit following all security requirements.

2.6.4 The contract shall track staff and contractor training.

2.6.5 The contractor shall coordinate, synchronize, and track tasks generated by the G-7 Director, G-7 Deputy Director, Command SGS and/or Command Executive Officer. The contractor shall coordinate and track G-7 Directorate personnel actions; monitor and distribute record message traffic and Command Operational Orders.

2.7 Software Test and Evaluation Engineering Support

The contractor shall provide technical expertise to support system requirements evaluation, test plan design, and software performance tests. The contractor shall assist in generation of test related documents, and technically assist in the testing and verification of software products. The contractor shall assist the Government by working with software developers and operational support personnel to identify software discrepancies.

2.7.1 The contractor shall draft Test Cases and develop test scenarios for technical, functional and security testing including integration and operational tests, detail test plan (DTP) development, data collection and analysis and reporting for component, subsystem, and systems testing.

2.7.2 The contractor shall provide technical support to TEMs, system program reviews, test related meetings, test working groups, and test or system related IPT.

2.8 Software Configuration Management Engineering Services

The contractor shall provide technical assistance and support process improvement practices related to configuration management (CM) activities and assist the Government to establish baselines that support the CM management of software releases of applications and system software targeted for deployment INSCOM environments and the Army Intelligence Enterprise or POR.

2.8.1 The contractor shall provide Software Configuration Management (SwCM) engineering expertise in support of the change management and configuration control processes embedded in the software development lifecycle. The contractor shall technically analyze submitted Change Requests (CRs), support the weekly Technical Review Board (TRB) meetings, maintain the SW Library and de-conflict any parallel integration efforts. The contractor shall act as the SW Build Manager to ensure controlled builds are being completed for testing and ensuring all successfully tested SW is captured in the SW Library, base-lined and released to the customer with all accompanying documentation.

2.8.2 The contractor shall:

· Propose, develop and implement, after Government approval, standard procedures for CM to include engineering change control procedures and support procedures.

· Develop or update CM Plans, and provide input/review to other project plans and project documents as required.

· Place all deliverable items under CM Control.

· Identify, recommend and implement process improvement practices related to CM activities and establishing baselines.

· Conduct configuration audits and support QA audits.

· Participate in internal technical team meetings and provide support to customer meetings contributing to discussions related to CM status, practices and procedures.

· Implement and sustain software/hardware management plan and procedures to ensure accountability of all commercial off-the-shelf (COTS), Government off-the-shelf (GOTS) hardware and licenses.

· Maintain database inventory in a secure repository of all installed software, hardware, licenses, certifications, and software purchases.

2.9 Quality Assurance.

The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards and the terms and conditions of the contract.

2.9.1 Quality Control.

The Contractor is responsible for the management and quality control (QC) actions necessary to meet the quality standards set forth in this contract. The Contractor is responsible for the submission of a Quality Control Plan (QCP) to be used as a guide to rigorously document the implementation of the required management, QA and QC actions to achieve the specified results. The Contractor shall establish and maintain an effective QCP to ensure services are performed in accordance with this PWS. The Contractor shall produce and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s QCP is the means by which the Contractor assures that the work complies with the requirements of this contract. The QCP is due concurrent with the proposal submission. The QCP shall be submitted to the Contracting Officer and COR within five (5) working days when changes are made thereafter. The Government will accept the QCP and will inform the contractor in writing of any proposed change to his QC system.

2.9.2 Quality Assurance Surveillance Plan (QASP).

The Government shall monitor the contractor’s performance under this contract in accordance with the Government’s Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

2.10 Security Requirements.

This PWS requires access to and/or the safeguarding of classified information/material. The security policies, procedures and requirements stipulated in the National Industrial Security Program (NISP) and NISPOM and any supplements thereto are applicable, to include, applicable Federal Acquisitions Regulations (FAR), Defense Federal Acquisition Regulations (DFARS) and INSCOM security provisions and/or clauses. Contractor personnel must have and maintain a TOP SECRET/SCI level clearance at initial issuance of this contract and be eligible for HCS/G/NATO read-on/access. The contractor personnel security clearance shall have been granted from the Defense Industrial Security Clearance Office. Contractor must sign a Non-Disclosure Statement. Personnel must perform within the security limitations of the DD Form 254, AR 381-10, USSID 1800, and other appropriate security regulations according to their intelligence disciplines. The contractor shall possess an active facility security clearance as of the date of proposal submission. All security requirements shall be documented using the DD Form 254.

2.10.1 Security.

2.10.1.1 The contractor shall obtain and maintain a Top SECRET facility clearance from the Defense Security Service. Security requirements are in accordance with the DD Form 254.

2.10.1.2 Pursuant to Section 808 of Publication. L. 102-190 (DFAS 204, Subpart 204.402(2)), DoD employees or members of the Armed Forces who are assigned to or visiting a contractor facility are engaged in oversight of an acquisition program will retain control of their work product. Classified work products of DoD employees or members of the Armed Forces shall be handled in accordance with DoD 5220.22-M.

2.10.1.2.1 Contractor requiring access to Privacy and other sensitive information shall adhere to the Privacy Act. Title 5 of the USC Section 552a and applicable client agency rules and regulations.

2.10.1.3 Key Control and Lock Combination: The Contractor shall establish and implement methods to address procedures regarding lock combination and key controls. The Contractor developed procedures covering key and combination control shall be included in the Technical and QCP. NOTE: All references to keys include key cards. Methods addressed shall include the following:

· Prohibit use of lost or misplaced keys by unauthorized persons

· Prohibit duplication of keys issued to the contractor

· Turn-in of any issued keys by personnel who no longer require access to locked areas

· Prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees

· Prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas unless specifically authorized by the COR

· Ensure lock combinations are not revealed to unauthorized persons

· Ensure lock combinations are changed when personnel with access to the combinations no longer need to know such combinations

In the event keys, other than master keys, are lost or duplicated, upon written direction of the Government, the Contractor shall re-key or replace the affected lock or locks; however, the Government, may choose to replace the affected lock or locks or perform re-keying. When the locks are replaced or re-keyed by the Government, the total cost of re-keying or replacing lock(s) shall be deducted from the monthly invoiced amount due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost shall be deducted from the monthly payment due the Contractor.

2.11 Program Management.

2.11.1 Post Award Conference/Periodic Progress Meetings.

The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will provide the Contractor with feedback on performance and the Contractor will submit feedback to the Contracting Officer on any problems experienced on the part of the Government. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

2.11.2 RESERVED

2.11.3

2.11.4 Personnel Requirements.

2.11.4.1 Key Personnel. The following positions are designated as key for this Contract. The Contractor shall propose appropriate labor categories for these positions.

· Program Manager

· Senior Technical Advisor/Architect (STA)

· Senior Project Manager (SPM)

· Project Manager (PM)

Table 1. Key Personnel Requirements

Program Manager

· Supports the Government COR providing day-to-day performance management for the contract team.

· Ensures all tasks are completed as scheduled and deliverables meet requirements, including formats.

· Serves as an Action Officer on the G-7 Staff providing technical and analytical support.

Education: MS in Engineering, Technology, or Science Experience: Providing summarized program reporting including forecasts; providing Program Management practice mentoring to senior level delivery teams, and determining the PM training needs of delivery teams; 12-15 years’ experience in management of programs and projects; Project Management Professional (PMP) or Defense Acquisition Workforce Improvement Act (DAWIA) Level III Certification in Project Management.

Security Clearance: TS/SCI BS in Engineering, Technology or Science with 20 years’ Experience in management of programs and projects.

Senior Technical Advisor/Architect (STA)

Provides day-to-day systems engineering advice Education: PhD in area of hard Sciences or Engineering Experience: Investigating and evaluating advanced technologies and their applicability to help satisfy operational capability gaps; providing assessment and guidance to the development of IT architecture improvements, analytics, processing, and communications capabilities; transitioning commercial, laboratory, and university developed advanced technologies into INSCOM, Army, DoD or other operational baselines; advising and assisting Government PMs in management of sponsored technology initiatives; 12-15 years’ experience in management of R&D or Applied Engineering programs/projects.

MS in hard Science or Engineering with 20 years’ experience ins similar work.

Senior Project Manager (SPM)

Provides day-to-day project management expertise Education: MS in Engineering, Technology, or Science Experience: Managing projects in support of Government project managers, including project initiation, design reviews, presentations and demonstrations; leading and facilitating meetings and ensuring effective communication with all project stakeholders; defining, analyzing and documenting activity and time estimates for projects; monitoring project reports, variances, and making recommendations to staffing and expense outlays, as required; providing expert advice on Project Management (PM) practices; PMP or DAWIA Level III Certification in Project Management; and/or life-cycle management, etc.

12-15 years’ experience in management of programs and projects.

BS in Engineering, Technology or Science with 20 years’ experience in Project Management

Project Manager (PM)

Provides day-to-day project management expertise to G-7 Directorate Government personnel and systems integration, and operations and maintenance contractors supporting the Directorate.

Education: BS in Engineering, Technology, or Science Experience: Conducting coordination meetings, presentations and demonstrations, and providing expert advice on PM practices; defining, analyzing and documenting activity and time estimates for projects; performing PM controlling processes during project execution to ensure successful delivery;; identifying adjustments needed to staffing and expense outlays; PMP or DAWIA Level III Certification in Project Management; 5-7 years’ experience in management of programs and projects.

No Equivalency.

2.11.3.1.1 Key Personnel Substitution

Key personnel are those personnel considered essential to successful contractor performance. The contractor shall not replace any personnel designated as key personnel without the written concurrence of the Contracting Officer. The contractor shall provide written notification no later than 10 calendar days in advance of any proposed substitution and shall include justification (including resume(s) and labor category of proposed substitution(s)) in sufficient detail to permit evaluation of the impact on Contract performance. The Government will approve initial contactor key personnel at time of Contract award. Replacement key personnel will be approved via modification to the contract.

2.11.3.1.2 Prior to utilizing other than personnel specified in quotes in response to an Request for Quotes (RFQ), the contractor shall notify the Government Contracting Officer and COR. Substitute personnel qualifications shall be equal to, or greater than, those of the person(s) being substituted for. If the Government Contracting Officer and the COR determine that the proposed substitute personnel is unacceptable, or that the reduction of effort would be so substantial as to impair the successful performance of the work under the Contract, the contractor may be subject to default action.

2.11.3.2 Non-Key Personnel.

The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available Monday thru Friday except Federal holidays or when the Government facility is closed for administrative reasons.

2.11.3.2.1 The contractor shall conduct only business covered by this contract during periods paid for by the Government, and shall not conduct any other business on Government premises. Contractor shall abide by local rules and regulations applicable to the Government premises on which they work, including any applicable safety and security regulations.

2.11.3.2.2 The contractor shall adhere to the same professional and ethical standards of conduct required of Government personnel. The contractor shall not:

· Discuss with unauthorized persons any information obtained in the performance of work under this contract;

· Conduct business, other than that which is covered by this contract, during periods paid by the Government;

· Conduct business not directly related to this contract on Government premises;

· Use computer systems and/or other Government facilities for company or personal business; or

· Recruit on Government premises or otherwise act to disrupt official Government business.

2.11.3.3 Special Qualifications: Position category and investigation guidance is available in DOD 5200.2-R. As referenced from AR 25-2, personnel requiring access to information systems processing classified information to fulfill their duties will possess the required favorable security investigation, security clearance, formal access approval (DoD Directive 8570, see Table 2 below) and need to know. 8570 requirements must be met upon award of contract.

2.11.3.3.1 Army Information Assurance (IA) Work Force Requirements - Contractor shall ensure that employees keep all required certifications current to meet Army IA Workforce requirements. The definitions of the categories in the IA Workforce and the acceptable certification for each category can be found at the following website: http://www.dtic.mil/whs/directives/corres/pdf/857001m.pdf. Labor categories and IAWF Level certification requirements are identified above (see Table 2).

Table 2. Army Information Assurance Workforce Requirements

Labor Category

Duties

IAWF

Level Baseline Cert

OS Cert

hardware and software IA problems

SSCP

pertaining to the NE.

WXP, or other OS as required

2.11.3.3.1

2.11.4 Identification of Contractor Employees. All contractors attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. Contractors must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. All contractors working in Government facilities are required to obtain and wear badges in the performance of these services.

2.11.5 Contractor Travel. The contractor shall be required to travel OCONUS, CONUS and within the National Capital Region (NCR) to attend meetings, conferences, and training. The contractor may be required to ship hardware aids to these locations. Contractor is authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulations (JTR)/Federal Travel Regulations (FTR) and the limitation of funds specified in this Contract. All travel requires Government approval/authorization and notification to the COR and KO.

For travel requirements/restrictions to any foreign country, see the Foreign Clearance Guide (FCG) the following website for applicable information: https://www.fcg.pentagon.mil/fcg.cfm.

The Government will identify the need for a Trip Report (if required) when the request for travel is submitted. The contractor shall keep a summary of all long-distance travel, to include, at a minimum, the name of the employee, location of travel, duration of trip, and POC at travel location. Trip Reports shall be submitted within five (5) working days after the completion of travel.

2.11.6 Other Direct Costs (ODCs).

This category includes travel, reproduction, and shipping expenses associated with training activities and visits to commercial, Government, or Contractor facilities, purchase of authorized materials, equipment, or property, licenses, etc., as required.

2.11.7 Organizational Conflict of Interest.

Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. (Note: In order to avoid potential conflicts of interest, Contractors providing program management support on a specific program will be prohibited from providing other types of support for that program if the program management tasking (or vice versa): a) provides access to information leading to an unfair competitive advantage for the Contractor or its subcontractor team members or b) places the Contractor in a position to make recommendations favoring its own or its subcontractor team members products or capabilities. This prohibition applies even if program management support or other work is provided via a separate contract. The contracting officer will make a determination regarding allowable tasking and prohibitions on a case by case basis.) The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.11.8 Non-Disclosure Requirements: The contractor (to include Subcontractors, teaming partners, and consultants) shall be required to execute and submit an Employee/Contractor Non-Disclosure Agreement (NDA) prior commencement of any work on this Contract. The contractor shall be familiar with the FAR 3.104 requirements for disclosure, protection, and marking of contractor bid or quote information, or source selection information.

2.11.8.1 Disclosure of Information: The Contractor shall not divulge or release privacy data or information developed or obtained in the performance of this Contract until made public or specifically authorized by the Government. The contractor shall not use, disclose, or reproduce third party companies’ proprietary data, other than as authorized and required in performance of this Contract. The contractor shall not release to anyone outside the contractor's organization any classified information, regardless of medium (e.g., film, tape, document, etc.), pertaining to any part of this Contract or any program related to this Contract, unless: (1) The Contracting Officer has given prior written approval; or (2) The INSCOM has approved its release as part of Contract performance. Request for approval shall identify the specific information to be released, the medium to be used, and the purpose for the release. The contractor shall submit its request to the Contracting Officer at least 45 days before the proposed date for the release. The contractor agrees to include a similar requirement in each subcontract under this Contract. Subcontractors shall submit request for authorization to release through the prime contractor to the Contracting Officer.

2.11.8.2 The contractor's procedures for protecting against unauthorized disclosure of information shall not require DoD employees or members of the Armed Forces to relinquish control of their work product, whether classified or not, to the contractor.

2.11.8.3 All proposed replacement contractor personnel also must submit a Non-Disclosure agreement and be instructed in the requirements of FAR 3.104. Any information provided by contractors in the performance of this TO or obtained by the Government is only to be used in the performance of the TO. The contractor shall put in place appropriate procedures for the protection of such information and shall be liable to the Government for any misuse or unauthorized disclosure of such information by its personnel, as defined above.

2.11.8.4 The contractor’s procedures for protecting against unauthorized disclosure of information shall not require DoD employees or members of Armed Forces to relinquish control of their work product, whether classified or not, to the contractor.

2.11.8.5 Contractor Management Reporting (CMR)

(Only applies to Army Customers): The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the [NAMED COMPONENT] via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/ Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at http://www.ecmra.mil.

2.11.9 Transition

Contract award will be made in order to accommodate the personnel security clearance process and ensure Contractor personnel meet clearance requirements before starting work. The Contractor shall begin the process of transitioning personnel in coordination with the COR immediately following completion of all security clearance requirements. Contractor is required to adhere to HQ INSCOM’s Contractor in/out processing requirements. Full Contractor performance begins upon completion of all transition activities with incumbent or within 30 days of Contract award, whichever comes first. The Contractor shall complete the transition of its workforce within 30 days of Contract award ensuring all security clearances have been submitted in the Army Contractor Automated Verification System (ACAVS) by the Contractor’s Facility Security Officer (FSO) and all Contractor personnel have been vetted prior to movement to the Government site.

2.11.9.1 Contract Transition, Phase-Out

The Contractor shall provide the efforts included in its approved Transition Plan. The phase-out period begins upon Contracting Officer notification.

2.11.9.1.1 Transition Plan. The Contractor shall provide a detailed Transition Plan with associated timelines for tasks that addresses phase-out for the Contract. This plan shall be submitted with the Contractor’s proposal. An updated plan is due within 10 workdays after contract award to reflect Government comments.

2.11.9.1.2 Phase-Out Activities. The Transition-Out plan shall facilitate the accomplishment of a seamless transition from the incumbent to an incoming contractor /Government personnel at the expiration of the Contract. The contractor shall provide and implement upon approval a Transition-Out plan NLT 30-60 calendar days prior to expiration of the Contract. The contractor shall identify how it will coordinate with the incoming and or Government personnel to transfer knowledge. The Contractor shall include in its Transition Plan and perform, at a minimum, the following activities during the phase-out period:

a) Ensure all services and performance objectives required by the PWS and Contract are met throughout the phase-out period

b) Establish procedures with the successor to ensure transition of provided services without a degradation of service

c) Provide copies of all instructions, records, databases, contract performance metric data, vendor points of contact, and all other procedures developed by the Contractor in the performance of this contract to the successor

d) Project management processes

e) Points of contact

f) Location of technical and project management documentation

g) Status of ongoing technical initiatives

h) Appropriate contractor to contractor coordination to ensure a seamless transition.

i) Transition of key personnel

j) Identify schedules and milestones

k) Identify actions required of the Government

l) Establish and maintain effective communication with the incoming contractor/Government personnel for the period of the transition via weekly status meetings.

Table 3: Transition Performance Objectives

Transition Transition of Contractor personnel and equipment shall not exceed 30 days

Meets the standard

Fill Rate 100% fill of each labor category within 30 days of contract award

95% which is fully mission capable

Note: Requalification is the act of qualifying again.

2.12 Contracting Officer’s Representative (COR)

The Contracting Officer will designate a COR by letter,…