W911SA25Q3040 - Solicitation.pdf

SEE ADDENDUM

(No Collect Calls)

W911SA25Q3040 11-Oct-2024

b. TELEPHONE NUMBER 8. OFFER DUE DATE/LOCAL TIME

10:00 AM 21 Oct 2024

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W911SA9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

LAURIE LAGO

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

0012170111

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

MICC - FT MCCOY

BLDG 1108 SOUTH R ST

FORT MCCOY WI 54656-5153

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W919H3 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

W6KG 88 RSC FTS TDA

W6KG 88 RSC FTS TDA

60 SOUTH O STREET

FORT MCCOY WI 54656-5137

TEL: 910-570-9420 FAX:

(608) 388-3798FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

X 8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$9,000,000

NAICS:

561790

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF78

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W911SA25Q3040

Section SF 1449 - CONTINUATION SHEET

SUPPLEMENTAL INFORMATION

1. An Award for this requirement will be made pursuant to FAR 13.5, Simplified Procedures for Certain Commercial Items.

2. The period of performance is anticipated to be 01 November 2024 to 31 October 2025 (or subsequent date), with four (4) one (1) year options periods, and a six (6) month option to extend services.

3. Quotes shall be emailed to Solicitation POC: laurie.e.lago.civ@army.mil. Quotes are due to the Government on or before the date/time listed on the solicitation in central time. It is the contractor’s responsibility to ensure their quote is received by the due date and time. As an Addendum to FAR 52.212-1, contractor shall submit all items in accordance with the Supplemental Information by the solicitation closing date and time. The contractor SHALL provide all required documents with submission of quotes.

Signed SF 1449 Completed information from the Supplemental Information section of the solicitation Completed Price Schedule Attachment Signed Amendments (if applicable)

If all required documents are not provided with the quote submission, your quote MAY NOT be considered for award.

4. If a quote is based on a teaming/partnering relationship or a joint venture, the contractor shall provide, with the quote, all required solicitation information for all parties including a copy of the teaming/partnering or joint venture agreement. The agreement shall include information, which identifies the responsibilities for each entity under this contract. The agreement shall demonstrate the relationship between firms and identify contractual relationships and authorities to bind each entity of the teaming/partnering or joint venture relationship.

5. This procurement is set aside as 8(a) under NAICS Code 561790 with a size standard of $9.0 Million.

6. Prior Contract Information Previous Contract Number: W911SA20P3005 Incumbent Contractor: The Coles Group, LLC Total Contract Value (TCV): $3,794,107.50* *TCV calculated with base, all options and a six (6) month option to extend services.

7. Period for acceptance of quotes. The contractor agrees to hold the prices in its quote firm for 90 calendar days from the date specified for receipt of quotes.

8. Site visit: ***A site visit will not be held for this requirement.***

9. Written questions must be furnished to the Government no later 10:00 a.m. CT on 16 October 2024 in order to ensure a timely response is provided by the solicitation closing date. All questions are to be submitted in writing at the time indicated in the solicitation or they may not be addressed before solicitation closing date; therefore, contractors are advised to submit questions as soon as possible. Please provide your company name, telephone, point of contact, e-mail address, and solicitation number on all questions. The Government will respond to questions via the issuance of an amendment which incorporates the question and the Government’s response.

10. SAM Unique Entity ID: ______________________________.

11. TAXPAYER ID # ______________________________.

12. CAGE CODE _______________________________.

13. SYSTEM for AWARD MANAGEMENT (SAM) REGISTRATION: An Active SAM Registration is required of all Department of Defense contractors. SAM registration enables electronic funds transfer of contract payments. If your company is not already actively registered, please register in the SAM database at www.sam.gov. If your company is currently registered and close to expiring, begin/complete the process for SAM registration renewal.

a. A SAM Unique Entity ID is required for SAM registration. If your company does not have a DUNS #, obtain one by calling 800-333-0505.

b. Whether your company is a current or new registrant in the SAM database, your registration must indicate that you are a provider of NAICS 561790, or a NAICS of similar business size, under the Goods – Services section of the registration to be eligible to receive a contract for this solicitation.

c. If the prospective awardee for this request for quotes is not actively registered in the SAM database by close of solicitation, including NAICS 561790, or a NAICS of similar business size, under the Goods – Services section, depending on mission requirements, the government reserves the right to proceed to award to the next otherwise successful actively registered contractor.

d. Within the SAM Representations and Certifications, please ensure you company has selected that you wish to bid on, or currently hold Department of Defense (DoD) issued or DoD funded Contracts. The DFARS provisions in SAM must also be completed by solicitation closing date and time.

e. Prospective contractors who have not completed electronic annual representations and certifications at http://www.sam.gov/ in conjunction with required registration in the System for Award Management (SAM) database, shall complete and submit FAR 52.212-3 Alternative 1 Offeror Representations and Certifications - Commercial Items and DFARS Representations and Certifications in SAM to be eligible to receive an award for this solicitation.

14. Contract Administrator: TBD at time of award.

If you have questions pertaining to this contract after contract award (i.e. questions regarding delivery, invoice procedures, etc.), please request assistance from the Contract Administrator. Be sure to include the contract number in your request for assistance. Requesting contract administration assistance from any other individual could result in a delayed response.

15. Contracting Officer: TBD at time of award.

16. Contracting Officer’s Representative (COR): TBD at the time of Award.

17. The Government intends to evaluate quotes and award a contract without discussions. Therefore, the contractor’s initial offer should contain the contractor’s best terms from a price and technical standpoint.

However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. The Government may reject any or all quotes if such action is in the public interest and waive informalities and minor irregularities in quotes received.

18. Service Contract Reporting (SCR): Contractors will report manpower data relating to the performance of service contracts into the system for Award Management (SAM) (https://sam.gov) consistent with existing service contract reporting requirement under the federal acquisition regulation subpart 4.17- Service Contracts Inventory. SAM will only enable reporting for entities with contract that meet the SCR threshold at FAR 4.1703. As part of its quote, the vendor must include the estimated total cost (if any) incurred to comply with the Service Contract Reporting requirement.

19. Post Award Conference: In the event the Contracting Officer decides to conduct a Post Award Conference in accordance with DFARS 242.5, the awardee will be notified and will be required to attend. The Contracting Officer’s notification will include specific details regarding the date, time, and location of the conference, any need for attendance by subcontractors, and information regarding the items to be discussed.

20. ABILITYONE DESIGNATED ITEMS: In accordance with 52.208-9, contractors are referred to the web site of the Committee for Purchase from People Who Are Blind or Severely Disabled, the independent federal agency that administers the AbilityOne (formerly Javits-Wagner-O'Day or JWOD) Program for the lists of designated products and services http://abilityone.gov/procurement_list/product_buy.html

21. In accordance with FAR 52.223-2, Affirmative Procurement of Bio-based Products under Services and Construction Contracts, contractors are required to submit annual bio-based reports to the reporting module in the System for Award Management (SAM) at https://www.sam.gov.

22. The “Equal Employment Opportunity Is The Law” notice (poster) referenced in FAR Clause 52.222-

26(b)(3), is located at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf .

23. In accordance with FAR Clause 52.222-41(g), the contractor must notify each service employee working on this contract of the minimum wage and fringe benefits required to be paid pursuant to this contract or shall post a copy of the wage determination and Department of Labor Form WH-1313 in a prominent place at the worksite. The applicable wage determination is incorporated into the contract. The WH-1313 poster is located at http://www.dol.gov/whd/regs/compliance/posters/sca.htm.

24. In accordance with FAR 52.222-42, In compliance with the Service Contract Labor Standards statute and the regulations of the Secretary of Labor (29 CFR part 4), this clause identifies the classes of service employees expected to be employed under the contract states the wages and fringe benefits payable to each if they were employed by the contracting agency subject to the provisions of 5 U.S.C. 5341 or 5 332.

This Statement is for Information Only. It is not a Wage Determination.

Employee Class Monetary Wage -- Fringe Benefits Laborer--Grounds Maintenance WG-2; Step 2

25. Required insurance:

The contractor shall provide, within ten (10) calendar days after contract award. The Contractor shall provide the Certificate of Insurance (COI) via email to the Post Award Contracting Officer and Post Award Contract Specialist. The COI shall be updated and sent to the Post Award Team on an annual basis.

In accordance with FAR clause 52.228-5 entitled, “Insurance--Work on a Government Installation” the following minimum amounts of insurance are required.

Workmen’s Compensation As required by state laws

Employer’s Liability Insurance $100,000 per accident General Liability Insurance - Bodily Injury Liability $500,000 per occurrence

Auto Liability Insurance $200,000 per person

Bodily Injury $500,000 per occurrence

Property Damage $20,000 per occurrence Contractor shall require the insurance company to specify contract number in the Description of Operation block of the Certificate of Insurance (COI) and the below statement.

"The policies evidencing required insurance shall contain an endorsement to the effect that any cancellation or any material change adversely affecting the Government's interest shall not be effective-

(1) For such period as the laws of the State in which this contract is to be performed prescribe; or (2) Until 30 days after the Insurer or the Contractor gives written notice to the Contracting Officer, whichever period is longer."

26. Legal compliance: The Contractor shall comply with all Federal, State, and Local Laws, codes and regulations applicable to his performance under this contract, and shall be solely responsible for all costs associated with said compliance.

27. Contract performance:

Purpose. IAW with FAR Subpart 42.1500 contractor past performance information (PPI) is relevant information for future source selection purposes regarding a contractor’s actions under previously awarded contracts. It includes, for example, the contractor's record of conforming to contract requirements and to standards of good workmanship; the contractor's record of forecasting and controlling costs; the contractor's adherence to contract schedules, including the administrative aspects of performance; the contractor's history of reasonable and cooperative behavior and commitment to customer satisfaction; and generally, the contractor's business-like concern for the interest of the customer. Contractor past performance information is one of the tools that support Army efforts to acquire best value and is used to evaluate performance risk in source selection. The feedback provided by the government to the contractor in collecting PPI, and the knowledge that PPI will be used in future source selection decisions, should result in improved performance and a greater contractor focus on customer satisfaction.

Contractor Performance Assessment Reports System (CPARS): CPARS shall be prepared IAW AFARS Subpart 42 upon physical completion of the contract. If the period of performance will exceed 18 months, an “interim” assessment report shall be prepared at the completion of 12 months performance and annually thereafter until the contract is physically complete. An out-of-cycle or “addendum” report may be prepared if there is a need to record an extraordinary event prior to the next regularly scheduled evaluation or if it is necessary to report a meaningful occurrence during the period between physical completion of the contract and contract closeout. Additionally, addendum reports may be prepared to record contractor’s performance relative to contract closeout and other administrative requirements (e.g.

final indirect cost proposals, technical data, etc.).

Completion Due Date. The government will complete the CPARS within 60 days after the end of the assessment rating period (if applicable).

Evaluators. The Contracting Officer and the Contracting Officer’s Representative will jointly complete the performance assessment.

Contracts Performance Elements. The contractor’s performance shall be assessed in accordance with elements and rating system set forth in AFARS Subpart 42.

Contractor Review. The Contracting Officer will furnish a copy of the CPARS to the contractor requesting that the contractor submit comments, rebutting statements, and/or additional information to the Contracting Officer within 30 calendar days of receipt. Failure to respond within the designated timeframe will be taken as agreement with the assessment.

Contract Concurrence. Where a contractor concurs with, or takes no exception to a CPARS, such report shall be considered final and releasable for use in source selection and other deliberative purposes.

Contractor Rebuttal. Where a contractor takes exception to a performance report, the Contracting Officer will review the contractor’s rebuttal or comments and make appropriate changes. If the Contracting Officer makes changes, the changed rating will be reflected in the narrative. The Contracting Officer will make all reasonable efforts to reconcile the report and the contractor’s comments. However, it is not necessary that they reach agreement on the report where such is clearly impracticable. The contractor’s rebuttal or comments shall be made part of the CPARS.

Resolving Disagreements between the Government and the Contractor. In the event disagreements between the parties regarding the CPARS occur, the Contracting Officer will review the rebuttal and make appropriate changes. If no agreement is reached, the CPARS is forwarded to the Reviewing Official (Director of Contracting) along with the Contracting Officer’s Findings and Recommendation and supporting documentation. The decision of the Reviewing Official is final. Copies of the CPARS and the contractor’s response and review comments, if any, shall be retained as part of the evaluation.

Release of Contractor Performance Evaluation Information. The evaluation will not be released to other than government personnel and the contractor whose performance is evaluated. The performance evaluation information will be input into the applicable module within Contractor Performance Assessment Reporting System (CPARS) database (or Government system in use at time of the evaluation).

Source Selection Information. Departments and agencies will electronically access the CPARS information to support future award decisions.

28. Alternate disputes resolution: In furtherance of Federal policy and the Administrative Dispute Resolution Act of 1990 (ADR Act), Public Law 101-552 and FAR Clause 52.233-1, Subparagraph (d) (2) (1) (B) (2), the Contracting Officer will try to resolve all post award acquisition issues in controversy by mutual agreement of both parties. Interested parties are encouraged to use alternative dispute resolution procedures to the maximum extent practicable, in accordance with the authority and requirements of the ADR Act.

PWS

PERFORMANCE WORK STATEMENT (PWS)

Version 2.2; (03 JUN 2024)

IL177 SNOW REMOVAL SERVICES

PART 1

GENERAL INFORMATION

1. General: This is a non-personal services contract to provide snow removal services as defined in the Performance Work Statement (PWS) at two (2) Army Reserve facilities located at IL035, 401 Anderson RD Lake Forest, IL 60037 and IL131, 3155 Blackhawk DR. Fort Sheridan, IL 60037. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, labor, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform snow removal services as defined in the PWS except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The 88th Army Reserve Readiness Division (RD) was established and sited in 2009 at Fort McCoy, Wisconsin. The command supports over 50,000 Soldiers in 19 states to provide exceptional base operations support for Soldiers in the Northwest region.

1.3 Objectives: The objective of this contract is for the contractor to perform necessary snow removal services in a manner that will maintain safe conditions on roadways, parking lots, loading bays / docks, and sidewalks as defined in the PWS. Only snowplow types priced within the contract may be ordered.

1.4 Scope: The contractor shall remove snow and ice, including drifts or piles, from all roadways, parking lots, loading bays / docks, and sidewalks as shown on attached facility map(s). Multiple snow/ice removals may be required each day. Contractor shall treat cleaned surfaces skid free by applying a contractor furnished sand, salt, or approved chemical, (Salt/Sand mixture or Chemical treatment must comply with State and Local Department of Transportation Requirements). Sidewalks to be kept in slip free condition. Snow plowing and sidewalk snow removal will normally be ordered at or near the end of a snowfall or, in a continuing snowfall. However, determination of when to order services rests solely with the COR or DR. Note that any drawings or maps provided to the Contractor, either before or after the contract is awarded, are for reference purposes only and may not be to scale. Any square footage, or other measurement provided, may be an approximation. It is the sole responsibility of the Contractor to determine or verify the actual site conditions and measurements.

If services are ordered when snowfall has accumulated to 6 inches or more, then that order shall constitute two plowing orders. At no time will the vendor charge more than two plowing’s during a single visit. The following depths will be used to determine the number of plows to be billed based on the amount of snow which has fallen at the time service is rendered (see below for Scenarios).

Depth of Snow Number of Plows Below 6 Inches 1 (One) 6 inches or more 2 (Two)

Scenario 1: You are called by the facility manager at 9:00 AM on Thursday to plow and the snow depth at that time is 5 inches, your plow quantity will be 1. You are then called back at 5:00 PM the same day and another 12 inches of snow has fallen; the plow quantity will be 2 plows based on the depth of snow that has fallen since the first plow.

This will be total of 3 plows for that day.

Scenario 2: You are called by the facility manager at 6:00AM on Wednesday to plow and the snow depth at that time is 10 inches, your plow quantity will be 2. You are then called back at 4:00PM the same day and another 3 inches of snow has fallen, the plow quantity will be 1 plow based on the depth of snow that has fallen since the first plow, for a total of three plows for that day.

1.5 Period of Performance: The period of performance shall be for one (1) Base Period and four (4) 12-month option periods with an option to extend services for up to six (6) months.

1.6 General Information

1.6.1 Quality Control: Quality Control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.212-4, Contractor Inspection Requirements). A formal Quality Control Plan (QCP) is not required for this commercial service. However, the contractor shall maintain an inspection system commensurate with commercial practices to ensure the Contractor only tenders for acceptance those items or services that conform to the requirements of this contract.

1.6.2 Quality Assurance: The Contracting Officer Representative (COR) will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is a Government only document focused on what the COR must do to assure that the contractor has performed in accordance with the performance requirements within this PWS.

1.6.2.1 Non-conforming Services: Corrective Action Requests (CARs) (formerly Nonconformance Reports) are used for managing contractual nonconformances on ACC administered contracts. Nonconformance occurs when a contractor fails to meet contract or task order terms, conditions and/or specifications. The COR will notify the contractor each time an unacceptable observation has been recorded and ask the contractor to correct the problem or re-accomplish the service. Resolution of nonconformance discovered at the subcontractor level shall be addressed with the prime contractor. CARs are issued, overseen and closed IAW Army Contracting Command (ACC) Acquisition Instruction (AI) and FAR subpart 46.407 nonconforming supplies or services.

1.6.2.1.1 Level I: A Level I CAR describes a deficiency on a product or service and is not a systemic breakdown of a process or system. It includes those nonconformances that are minor in nature and can be promptly corrected by the contractor, present no need for root cause analysis, no determination if other contract requirements are affected, present no need for further preventive action, and do not materially reduce the usability of the supplies, services, construction, or deliverables. While the Government must document the nonconformance and the contractor must correct the nonconformance, further actions and Government follow-up are not required, and no written response from the contractor is needed. Level I CARs are considered closed immediately upon issuance.

1.6.2.1.2 Level II: A Level II CAR describes deficiencies in a contractor’s processes or systems but are not significant deficiencies. Level II CARs shall require the contractor to correct the nonconformance, perform root cause, and develop and provide a Corrective Action Plan (CAP) acceptable to the government. Some examples of systems affected may be quality inspection/management systems, and Contractor Business Systems (CBS) identified in DFARS 242.70, or issues such as:

• Multiple deficiencies on products or services indicating a systemic issue throughout the process, or,

• An escalation of repetitive Level I CARs for the same or similar nonconformance demonstrating the contractor is failing to institute effective corrective action and/or failing to implement effective quality and/or internal control(s).

1.6.2.1.3 Level III: A Level III CAR describes deficiencies in a contractor’s system that is affecting a contract’s or program’s ability to meet cost, schedule or performance requirements, or are:

• A significant deficiency pursuant to DFARS 252.242-7005(b), “Contractor Business Systems” (CBS), or,

• A failure to respond to Level II CARs, or to remedy a recurring nonconformance.

• The contractor shall be required to provide a CAP that is acceptable to the government.

NOTE: If not resolved satisfactorily, a Level III CAR may result in the initiation of available contractual remedies, such as reductions of payments, cost disallowances, revocation of government assumption of risk of loss, or business management system disapprovals, etc.

1.6.2.1.4 Level IV: A Level IV CAR documents a critical nonconformance of such serious nature that is issued to the contractor’s business segment or corporate management for their attention to both the nonconforming condition and the company’s corrective action, or when a Level III CAR has been ineffective. A Level IV CAR will result in a mandatory review of available contractual remedies, such as cost disallowance, reduction or suspension of payments, revocation of government assumption of risk of loss, CBS disapproval, or suspension of all product and service acceptance activities. Contractual remedies will be implemented IAW applicable FAR/DFARS clauses and/or ACC Acquisition Instructions if applicable. Action to suspend product or service acceptance will be accomplished via a Level IV CAR. The contractor shall be required to provide a CAP that is acceptable to the government.

Overarching CAR Process Flow. The following outlines the normal process flow for the corrective action process.

Follow the steps provided within the Product Data Reporting and Evaluation Program (PDREP) CAR Module User Guide.

NOTE: Steps in subparagraphs (f)-(j) below do not apply to Level I CARs as they are considered closed immediately upon issuance.

a. Identify a contract nonconformance.

b. Create a CAR.

c. Review the CAR.

d. Coordinate and approve the CAR.

e. Issue the CAR to the contractor.

f. Receive and review the contractor’s CAP.

g. Accept/reject the contractor’s CAP.

h. Oversee contractor corrective action using a risk-based approach.

i. Receive notification from the contractor that corrective action is accomplished.

j. Verify corrective action was accomplished satisfactorily.

k. Close the CAR.

1.6.2.2 The contractor will be notified of Government inspection results within 5 business days. The Contractor shall acknowledge receipt of the inspection results via email or letter within 2 business days. The contractor may be notified of inspection results verbally or via email. Verbal notifications of defective work will be confirmed in writing. When Government inspectors are unable to contact the contractor to notify the contractor of inspection results, acceptance or rejection of work will be made on the basis of the initial inspection.

1.6.3 Performance Evaluation Meetings: The Contractor Point of Contact (POC) shall meet with the COR prior to start of the contract. However, meetings may be held whenever deficiencies are noted by the COR. A mutual effort shall be made to resolve all problems identified.

1.6.4 Federal Government Holidays: Except as noted in the Schedule of Work, work shall not be performed on the following holidays or on holidays observed in lieu thereof. When required services occur on holidays, work will be performed on either the previous or following workday, unless specified otherwise.

New Year’s Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

1.6.5 Lost and Found Property: It is the responsibility of the Contractor to ensure that all items of possible personal or monetary value found by the Contractor’s employees are turned in to the Contracting Officer Representative (COR) or DR.

1.6.6 Damages Caused by the Contractor: The Contractor shall be held accountable and liable to the Government for any damages to Government facilities, furnishings, equipment, or grounds caused by the Contractor or his employees. The Contractor shall instruct his employees to immediately inform the building manager of any damages to property resulting from the performance of their duties.

1.6.7 Circumstances to Be Reported: The Contractor or the Contractor’s employees shall report any circumstances of needed repair of the facility or unusual activity in an area which may affect the performance of the work, present unhealthy or hazardous conditions, or create any delays or interference with the work caused by the employees of the Government. Such report shall be made immediately upon discovery by the Contractor to the COR or DR.

1.6.8 Hazardous Materials: The Contractor shall provide an inventory listing of all hazardous materials used onsite.

Safety Data Sheets (SDS) will be maintained and readily available for any chemicals or hazardous materials used onsite. It is the Contractor’s responsibility to properly train his personnel on the existence and safe use and storage of chemicals and hazardous materials.

1.6.9 Loss of Contractor Property: The Contractor shall be responsible to retain supplies and equipment in a safe and secure manner. The Government will not be held liable for any loss of supplies or equipment owned by the Contractor; nor the loss of any personal property belonging to employees of the Contractor.

1.6.10 Post Award Conference/Periodic Progress Meetings: Post Award Conference/Periodic Progress Meetings:

The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the KO, COR, or DR, will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.11 Contracting Officer Representative (COR): The COR will be identified by separate letter and in the Supplemental Information of the contract. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.12 Key Personnel: The following personnel are considered key personnel by the government: designated Point of Contact (POC) and an alternate POC. The Contractor shall provide a designated POC who shall be responsible for the competent performance of the work required under the specifications of this contract NLT 5 business days after contract award and as changes occur. The name and contact information of the POC and an alternate, who shall act for the contractor when the POC is absent, shall be designated in writing to the COR. The POC or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

The POC or alternate shall be available between 7:30 a.m. to 4:00 p.m. Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. The POC(s) and alternates shall be able to read, write, speak, and understand English.

1.6.12.1 The POC shall meet with COR to discuss immediate problems areas. The POC shall respond by phone or email to the COR within two (2) hours after notification of deficiencies and correct the deficiency(s) the next business day. The Contractor shall provide the telephone number and email of the POC to the COR.

1.6.13 Identification of Contractor Employees: The Contractor (to include subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name, and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be worn at all times during which the employee is performing work under this contract. Each Contractor (to include subcontractors) employee shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. A listing of issued identification cards shall be furnished to the Contracting Officer (KO) and COR prior to the contract performance date and updated as needed to reflect Contractor and Subcontractor personnel changes. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.13.1 A listing of issued identification cards shall be furnished to the COR prior to the listed employees entering Government facilities and updated as needed to reflect Contractor and Subcontractor personnel changes.

1.6.13.2 All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.14 Supervision of Contractor Employees: The Government will not exercise any supervision or control over Contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or Subcontractor employees.

1.7 Antiterrorism (AT) and Operations Security (OPSEC).

1.7.1 AT Level I Training. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date, new employee hire, or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 60 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: http://jko.jten.mil.

1.7.1.1. OPSEC Level I Training. Per Army Regulation 530-1, Operations Security, all contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days after contract start date, new employee hire, or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 60 calendar days after completion of training by all employees and subcontractor personnel. OPSEC Awareness for Military Members, DOD Employees and Contractors is available through the Center for Development of Security Excellence (CDSE) at the following website: https://www.cdse.edu/Training/eLearning/GS130/.

1.7.2. Access and general protection/policy and procedures. The contractor and all associated sub-contractor employees shall provide all information required for background checks necessary to meet installation access requirements. These checks will be accomplished by the installation Provost Marshal Office, Director of Emergency Services or Security Office. The contractor and all associated sub-contractors shall obtain background checks when unescorted access is required for employees without a CAC and associated background investigation.

Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes. Contractor employees who will be entering Army-controlled installations or facilities and who do not possess a valid CAC, including subcontractor employees, will provide a valid and original form of ID (State driver’s license, passport, and so forth, which complies with Public Law 109-13 (The REAL ID Act of 2005) and Army Regulation 190-13 (The Army Physical Security Program)). This is to prove identity (for enrollment into the automated installation entry (AIE) database if available) and issue a visitor pass or card. Security personnel processing an applicant will screen documents for evidence of tampering, counterfeiting, or other alteration. Non-CAC-holder Contractors and vendors requiring physical access to a single Army installation or facility, but who do not require access to a DOD computer network, will have a Government-employee sponsor to provide the contractual agreement with a cover memorandum signed by a verifying officer vouching for the need for long-term access to the installation. The expiration date of the issued card will be the end date of the contract or visit, or the expiration date of the sponsor’s access control card, whichever occurs first. Sponsors will be held responsible for notifying the DES (or appropriate local installation access issuing office) of terminated contract employees and for turn in of expired or revoked ID. Contractors will be processed through the Contractor Verification System for issuance of a CAC, if physical access to multiple Army installations and/or access to a DOD computer network is required. Non-CAC-eligible contractors will be issued local access ID that will only be used for physical access onto the single installation or facility where it is issued. Commanders and directors will use a locally produced, temporary issue, local access ID system pass with expiration date, or a pass issued by AIE or the Defense Biometric Identification System (DBIDS), if available.

1.7.3 iWATCH Training. All Contractor employees, including subcontractor employees, to be briefed on the local iWATCH program (training standards provided by the requiring activity Anti-terrorism Officer (ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training to be completed within 30 calendar days of Award and within 30 calendar days of new employees commencing performance with the results reported to the COR no later than 60 calendar days after Award. https://www.mepcom.army.mil/Home/Contractors/

1.7.4 Activity Regulations for Contractor Access and Use of Premises

1. Follow all current Army Security Regulations concerning strict visitor control and preservation of all Government assets. Immediately report all security concerns to the COR, who will notify the Security Office.

2. The Contractor shall adhere to requirements as directed in Federal Acquisition Regulation – 52.222-54;

Employment Eligibility Verification. Contractors shall be enrolled in the Department of Homeland Security E- Verify Program. Information on registration for and use of the E-Verify program can be obtained via the Internet at the Department of Homeland Security Web site: http://www.dhs.gov/E-Verify.

3. The Contractor shall ensure that its employees entering Army-controlled installations or facilities have obtained access badges and passes in accordance with facility regulations and that these badges and passes are obtained in advance so as not to delay the accomplishment of contracted services.

4. The Contractor shall comply with all personnel identity verification procedures. Employees must be accompanied by an authorized Government employee at all times while providing services in secure areas.

5. During Force Protection Conditions (FPCON) Charlie and Delta, services are discontinued, and services shall resume when the FPCON level is reduced to level Bravo or lower.

1.7.5 Lost and Found Property: It is the responsibility of the Contractor to ensure that all items of possible personal or monetary value found by the Contractor’s employees are turned in to the Contracting Officer Representative (COR) or DR.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms:

2.1 Definitions: As used throughout this performance work statement, the following terms shall have the meaning set forth below:

2.1.1 Business Day. Shall mean any day banking transactions can be conducted in New York City, NY, USA and does not include any day which is a federal or state holiday in such location.

2.1.2 Contract Administrator. The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

2.1.3 Contractor. A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.4 Contracting Officer (KO). A person with the authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government. Note: The KO is the only individual who can legally bind the Government.

2.1.5 Contracting Officer's Representative (COR). An employee of the U.S. Government appointed by the KO to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations.

This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. Note: This individual does NOT have authority to change the terms and conditions of the contract.

2.1.6 Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement (PWS).

2.1.7 Deliverable. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.8 Designated Representative (DR). A Government employee performing duties in the position of Facility Coordinator (FC) or Acting Facility Coordinator or otherwise approved by the COR to assist the COR with duties such as coordinating schedules with contractors to perform work at a facility, provide facility access to contractors.

A Designated Representative does not have the authority to assign work to contractors or discuss contractor performance issues. The only individuals with the authority to discuss contractor performance issues are warranted Contracting Officers (KO) and Contracting Officer Representatives (COR) specifically delegated this authority by a warranted KO via an appointment letter.

2.1.9 Government-Furnished Property (GFP), Government-Furnished Equipment (GFE), or Government-Furnished Facility (GFF). Property or area in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

2.1.10 Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.11 Physical Security. Actions that prevent the loss or damage of Government property.

2.1.12 Quality Assurance. The government procedures to verify that services being performed by the Contractor are acceptable in accordance with established standards and requirements of this contract.

2.1.13 Quality Assurance Specialist. An official Government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the Contracting Officer in these areas.

2.1.14 Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.15 Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.16 Subcontractor. One that enters into a contract with a prime contractor. The Government does not have privities of contract with the subcontractor.

2.1.17 Workday. The number of hours per day the Contractor provides services in accordance with the…