Pest_Control_Contract_PWS.pdf

Performance Work Statement

Pest Control Services for Natick Soldier Systems Center

1. General

1.1. Scope of Work. The Contractor shall provide pest control services for the prevention and control of health related pests, including but not limited to, ants, ticks, fleas, cockroaches, spiders, earwigs, wasps, hornets, yellow jackets, rodents, and other crawling and flying pests causing damage or presenting a potential threat to the health and well-being of Installation personnel. The areas to be serviced shall include administrative buildings, troop barracks, dining facilities, athletic fields, food preparation and serving facilities, and other miscellaneous buildings at Natick Soldier Systems Center (NSSC). The Contractor shall provide control of pests, per work order request, for all areas on NSSC property. The Contractor shall provide all labor, equipment, and materials needed to perform the pest control service, including but not limited to, all management, supervision, certified/licensed operators, and administrative personnel.

1.1.1. Integrated Pest Management (IPM). The Contractor shall incorporate IPM techniques into all pest control operations. The Contractor shall conduct regular surveys of the defined Areas of Responsibility to identify the presence of target pests. The Contractor may use glue-traps to conduct surveys for insects and /or rodents. The Contractor may place insect bait stations in food handling establishments as the only authorized form of ‘preventive’ pest control treatment. Otherwise, pest control treatments shall be conducted only in those locations where pest presence has been confirmed by surveillance. A more detailed description of IPM is found in Section 5.3.

1.1.2. Contractor Qualifications. In accordance with Department of Defense Instruction (DoDI) 4150.07, the Contractor shall be licensed by the Massachusetts Department of Agriculture (Pesticide Contractor’s License) and/or Mass. Department of Agriculture and Industries (Professional Services Permit), as applicable, in the category(ies) of pest control service to be performed. The Contractor shall employ pest management personnel that are State-licensed as certified pesticide applicators in categories equivalent to DoD certification in order to be authorized to conduct pesticide applications on properties under the jurisdiction of NSSC. The Contractor shall maintain current liability insurance, effective in the State(s) where the pest control service is to be performed.

1.1.3. Personnel Qualifications. In accordance with DoDI 4150.07, the Contractor shall provide State-certified pest management personnel possessing the skills, knowledge, and training to satisfactorily identify target pest(s) and determine pesticide(s) to be used and method(s) of application required by this purchase agreement. The Contractor’s pesticide applicators shall be certified by the Mass. Department of Agriculture in the category of pest control in which they are performing and/or applying pesticides and shall maintain a copy of their certification in their possession at all times while conducting pest control operations on Government property. Any updates or changes to an employee’s status shall be submitted to the Contracting Officer Representative (COR) prior to the employee performing any work under this agreement.

1.1.4. Hours of Operation. The Contractor shall perform all pest control services during normal business hours of 8:00 a.m. through 4:30 p.m., excluding legal Federal holidays as defined in Section 3.1 of this work statement.

1.1.5. Submittals. The Contractor, at the time of contract award but prior to commencement of work, will provide the Contracting Officer (KO) with a copy of: the Contractor's Mass. Pesticide Contractor’s License; State certification for each Contractor employee performing pest management services under this contract; and updates, as appropriate.

The Contractor shall also provide proof of liability insurance for operation of a commercial pest control business, effective in the State where operations are to be performed. The copy of State certification provided will contain, at a minimum, the following information: licensee’s full name, license/certification number, pest control categories, and license/certification expiration date. The Installation Pest Management Coordinator (IPM Coordinator) will submit these licenses/certifications to an Army Environmental Command (AEC) Pest Management Consultant (PMC) for validation and approval.

1.2. Areas of Responsibility

1.2.1. Natick Soldier Systems Center Government Facilities.

1.2.1.1. Building #1 is the primary administrative area of NSSC and includes the Post Headquarters and support staff. The NSSC Cafeteria and Main PX are located in a mall complex located in basement.

1.2.1.2. Building #15, Military food preparations area and dining facilities, located on first floor. Living quarters located throughout the building to be inspected and treated through the Demand Work Order (DMO) system.

1.2.1.3. Building #20, warehouse, warehouse offices, and mechanical area.

1.2.1.4. Building #36, Test Kitchens and restrooms located on first floor.

1.2.1.5. Directorate of Family and Morale, Welfare and Recreation Facilities. The NSSC Directorate of Family and Morale, Welfare and Recreation (DFMWR) operates a variety of programs, services, leisure activities and special events designed to enhance the lives of Soldiers, family members, and retirees. These facilities, almost without exception, entail some form of food service, storage, or consumption.

1.2.1.6. NSSC Miscellaneous Government Buildings. Pest control services are provided for miscellaneous Government buildings on an as-ordered basis, using a work order request submitted through the Directorate of Public Works (DPW). The areas of potential responsibility for miscellaneous Government buildings include the following facilities on NSSC:

Description Number of Facilities

1.2.1.6.1. < 2,000 sqft 4

1.2.1.6.2. 2,001 – 5,000 sqft 8

1.2.1.6.3. 5,001 – 10,000 sqft 5

1.2.1.6.4. 10,001 – 20,000 sqft 5

1.2.1.6.5. 20,001 – 30,000 sqft 2

1.2.1.6.6. 30,001 – 50,000 sqft 1

1.2.1.6.7. 50,001 – 70,000 sqft 2

1.2.1.6.8. 70,001 – 90,000 sqft 3

1.2.1.6.9. 90,001 – 150,000 sqft 2

1.2.1.7. Directorate of Family and Morale, Welfare and Recreation Facilities. The NSSC Directorate of Family and Morale, Welfare and Recreation (DFMWR) operates a variety of programs, services, leisure activities and special events designed to enhance the lives of Soldiers, family members, and retirees. These facilities, almost without exception, entail some form of food service, storage, or consumption.

1.3. Personnel

1.3.1. Conflict of Interest. The Contractor shall not employ any off-duty personnel who are employed by the United States Government or the Department of Defense, either military or civilian, if such employment would create a conflict of interest.

1.3.2. Conduct of Personnel. The Government may require the Contractor to remove from the job site any employee working under this contract for reasons of misconduct, security, or found to be or suspected to be under the influence of alcohol, drugs, or other incapacitating agent. Contractor employees shall be subject to dismissal from the premises upon determination by the Government that such action is necessary. In accordance with 18 United States Code (U.S.C.) 1382 (2002), the Installation Commander has the authority to bar individuals from NSSC.

Removal from the job site or dismissal from the premises of any Contractor personnel shall not relieve the Contractor of the requirement to provide sufficient personnel to perform the services as required by this work statement.

1.3.3. Security Requirements. Contractor personnel or any representative of the Contractor entering NSSC shall abide by all security regulations and shall be subject to security checks.

1.3.4. Search and Seizure. Contractor personnel and property shall be subject to search and seizure upon entering, while on, and upon leaving the confines of NSSC.

1.3.5. Uniforms. Contractor personnel shall wear uniforms displaying the company's name and individual's name to properly identify the individuals performing pest management services under this contract.

1.3.6. Personal Appearance. Contractor personnel working at NSSC shall practice professional standards of personal hygiene to maintain a clean and neat appearance while on duty. Uniforms shall be kept clean and serviceable and free of stains, holes, tears, debris, dirt, pesticide residue, and/or other substances.

1.3.7. Communication. The Contractor's personnel shall be able to speak, read, and write the English language in order to ensure that pesticide applications are performed in accordance with the pesticide product label directions.

1.4. Vehicles. The Contractor shall comply with all applicable requirements of NSSC.

1.4.1. Vehicle Registration. Contractor vehicles entering NSSC properties shall have a valid State license and proof of vehicle insurance. State license and registration shall be maintained current during the time the vehicle is in use on the Installation.

1.4.2. Vehicle Operation. Contractor personnel operating motor vehicles on NSSC properties shall have a valid State operator's license for the category of vehicle operated and shall operate the vehicle in accordance with NSSC traffic regulations.

1.4.3. Contractor Vehicle Identification. Contractor-owned vehicles used in the performance of services on NSSC properties shall be suitably marked to identify the Contractor.

1.5. Keys

1.5.1. Key Control. The Contractor shall be responsible for keys provided to the Contractor by the Government.

Keys shall not be lost, stolen, misplaced, or duplicated by Contract personnel, nor used by unauthorized personnel.

The Contractor shall develop and implement procedures to ensure that keys issued to the Contractor by the Government are safeguarded. Procedures implemented shall be documented in the physical security plan.

1.5.2. Key Loss. The Contractor shall report any occurrence of duplicated, misplaced, or lost Government keys within an hour after discovery of such occurrence and submit a written report to the Government by the close of business the next workday. The written report shall provide complete details relating to duplication, misplacement, or loss of key(s).

1.6. Interface with Government Operation. Performance of work by Contractor personnel under the terms of this contract shall not interfere with regularly scheduled Government operational activities or missions. Whenever Contractor operations interfere or have the potential to interfere with Government operations, the Contractor shall notify the Contracting Officer, in writing.

1.7. Fraud, Waste, and Abuse. The Contractor shall be responsible for maintaining proper conduct and good discipline within Contractor-occupied work areas. Contractor personnel shall be encouraged to be alert to and report suspected situations of fraud, waste, and abuse, or other intentionally dishonest conduct against the Government observed during or in the performance of this contract.

2. Definitions and Acronyms. Definitions as used throughout the contract; the following definitions, acronyms, and terms shall have the meaning set forth below.

2.1. Acceptable Performance Level (APL). The maximum percentage or maximum number of defects allowed in a sample lot such that the lot is still considered satisfactory.

2.2. Contracting Officer (KO). The Contracting Officer is a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.3. Contracting Officer's Representative (COR). An individual designated in writing by the Contracting Officer to act as an authorized representative of the KO to perform specific contract administrative functions within the scope and limitations as defined by the KO. The COR may also be called Contracting Officer's Technical Representative (COTR). COR is used in conjunction with KO.

2.4. Contractor. The Contractor, its subsidiaries and affiliates, joint ventures involving the Contractor, or any entity with which the Contractor may have merged or any individual or entity that assisted or advised the Contractor in preparation of a proposal under this solicitation.

2.5. Defect. Each instance of non-compliance with a Contract requirement. Either non-performance or poor performance may cause a defect.

2.6. Directorate of Public Works (DPW). The Installation Directorate with responsibility for maintenance of all facilities and grounds at Natick Soldier Systems Center.

2.7. Department of Defense (DoD).

2.8. Operations and Maintenance (O&M). The Division Office within the Directorate of Public Works that is responsible for the management and oversight of pest control contracts.

2.9. Environmental Management Division (EMD). The Division Office within the Directorate of Public Works that is responsible for protecting the human and natural environment against unnecessary or unwarranted exposure to pesticides/pest management operations, i.e., application of pesticides when not supported by surveillance data.

2.10. Environmental Protection Agency (EPA). The Federal agency delegated with authority to enforce the Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA).

2.11. Food Areas. Areas for receiving, serving, storage (dry, cold, frozen, or raw), packaging (canning, bottling, wrapping, boxing), preparing, cleaning, slicing, cooking, grinding), edible waste storage, and enclosed processing systems (mills, dairies, edible oils, syrups).

2.12. Food Handling Establishments. Areas or places other than private residences in which food is held, processed, prepared, or served. Examples include, but are not limited to, any fixed or mobile restaurant or snack bar, dining facility, canteen, bar, sandwich shop, exchange, or commissary.

2.13. Health Related Pest. Unwanted organisms, including but not limited to, rodents, cockroaches, wasps, hornets, yellow jackets, flies, fleas, ticks, ants, spiders, mites, and other crawling and flying pests that present a potential threat to human health and well-being.

2.14. Integrated Pest Management (IPM). An approach to managing pests using a combination of chemical and non-chemical methods, i.e., biological, cultural, and physical, that minimizes economic, health, and environmental risks.

2.15. Integrated Pest Management Coordinator (IPM Coordinator). An employee designated, in writing, by the Garrison Commander to provide oversight management of Installation pest management operations and reporting requirements.

2.16. Installation Spill Contingency Plan (ISCP). A response plan that provides a coordinated system of actions to remove, minimize, and/or mitigate the effects of accidental spills or discharges of hazardous material/waste.

2.17. Miscellaneous Buildings. Government buildings, such as those listed in Section 1.2.6.1., which are not receiving scheduled pest control services.

2.18. Pest Control/ Management. Pest reduction or prevention utilizing a comprehensive approach that considers various control/management techniques, the habitat of the pest, and the interrelationship between the pest population and the ecosystem.

2.19. Pest Management Quality Assurance Evaluator (PMQAE). A DoD employee, trained in pest management, who functions as a quality assurance (QA) inspector to protect the Government's interest through on-site performance evaluation of commercial pest management contracts or other contracts that involve the use of pesticides.

2.20. Quality Control (QC). Those actions taken by the Contractor to ensure that the services being provided comply with the acceptable performance level (APL) of the requirements of the contract.

2.21. Re-Performance. Services found not in conformance with the acceptable performance level (APL) of the contract requirements will be re-performed at no increase in contract price or additional cost to the Government, unless the Contractor can provide sufficient evidence that action(s) by the Government did adversely affect implemented controls, resulting in the Contractor’s performance not meeting the APL for the specified pest. Repeated re-performances may, at the discretion of the KO, be grounds for termination of the contract.

2.22. Structural Pests. Carpenter ants, carpenter bees, and other organisms that damage facilities.

2.23. Vertebrate Pest. Animals, many of which are otherwise protected by law, causing unacceptable damage to property or presenting a potential threat to human health and well-being. Vertebrate pests include, but are not limited to, birds, snakes, moles, bats, raccoons, squirrels, and some feral animals. Pest wildlife control operations are subject to Federal and State guidelines and permit requirements. The taking of protected species requires special permit(s) issued by the State wildlife management agency or US Fish & Wildlife Service.

2.24. Wood Destroying/Infesting Organisms. Subterranean and other termite species, other wood destroying insects, and microbial pests that can cause catastrophic damage to structures if left uncontrolled.

3. Technical Definitions.

3.1. Legal Public Holidays. Those holidays falling on Saturday will be observed the preceding Friday; those falling on Sunday will be observed the following Monday. Holidays in each calendar year identified as follows:

New Years Day January 1 Martin L. King Birthday Third Monday in January President’s Day Third Monday in February Memorial Day Last Monday in May Independence Day July 4 Labor Day First Monday in September Columbus Day Second Monday in October Veteran's Day November 11 Thanksgiving Day Fourth Thursday in November Christmas Day December 25

3.2. Government Furnished Property (GFP). The Government shall not be responsible for furnishing the building, equipment, materials, or manpower to perform the pest control service.

3.3. Contractor Furnished Items. The Contractor shall furnish all personnel, property, equipment, materials, documentation, and services necessary to perform the requirements of this contract.

3.3.1. Equipment, Safety, And Guidelines.

3.3.1.1. Vehicles. Vehicles used to transport pesticides shall be labeled “Contaminated with Pesticides”. Such vehicles shall be equipped with a fire extinguisher, spill and decontamination kit, and emergency wash water. Fire extinguisher shall be a BC dry chemical type with a 10-pound capacity. Extinguisher shall be mounted and easily accessible. Decontamination spill kit shall contain sufficient materials to respond to any spill of pesticides being used by the contractor in the performance of this contract. Pesticide products shall be transported in a lockable exterior compartment of vehicle. Pest control vehicles shall not be left unattended at any time unless properly locked and secured. All vehicles used to transport pesticides shall be maintained free of pesticide spillage or residue.

Vehicles shall not be cleaned or washed on Government property.

3.3.1.2. Equipment. The Contractor shall provide all equipment necessary to perform the requirements of this agreement. All equipment proposed for use shall be made available by the Contractor for inspection by the Government upon request. All equipment shall perform to manufacturer's specifications and be properly calibrated.

If the Government rejects any equipment prior to or during the application period due to safety, improper function, or nonconformance with applicable laws and regulations, the Contractor shall provide a suitable equipment replacement or use an alternative method of application within 24 hours.

3.3.1.2.1. Equipment Specifications and Maintenance. All equipment used to apply pesticides shall be inspected at a frequency sufficient to ensure the equipment is performing to manufacturer specifications and dispensing the proper amount of and/or method of pesticides as prescribed by the pesticide label. Tanks, valves, and fittings shall be checked for signs of leakage prior to each pesticide transfer. The Contractor shall provide maintenance and repair as necessary to keep all equipment in proper operating condition. All tanks, hoses, pumps, control valves, and gauges shall be free of visible deterioration, shall not leak, and shall operate at the manufacturer’s recommended rates and pressures. Equipment which has failed shall be replaced and/or repaired by the Contractor prior to resuming operations. The equipment shall be inspected at a frequency of not more than 6 months of operation. The Contactor shall maintain an inspection log for all pest control equipment, subject to inspection by the KO, upon request.

3.3.1.2.2. Screens, strainers, and filters shall be used and maintained in accordance with the pump, sprayer, and nozzle manufacturer's instructions.

3.3.1.2.3. Spray nozzles shall deliver spray patterns as specified by the nozzle manufacturer. Nozzles which become clogged or eroded shall be repaired or replaced by the Contractor prior to resuming operations.

3.3.1.2.4. Pesticides. The Contractor shall provide all EPA- and State registered pesticides necessary to perform the services of this contract. The pesticides must be in original form and containers without alteration or contamination. All pesticides used by the Contractor shall be delivered to the specific work site or facility in securely closed containers as supplied by the manufacturer or formulator, unless otherwise approved by the KO.

Containers shall be in good condition without leaks or corrosion, with tight fitting seals or covers, and with labels that are intact and legible. The Contractor shall use all pesticides in accordance with label directions on the container. The Contractor shall submit the product label and Material Safety Data Sheet (MSDS) for each pesticide to the Government for approval prior to use. The Government's approval to use a specific pesticide may be conditional, subject to review and approval by AEC PMCs. The Government may take samples of pesticide materials at any time for chemical analysis. The Contractor shall place and maintain copies of the current approved label and MSDS for each pesticide product in each Contractor-operated vehicle containing pesticides.

3.3.1.2.5. Traps. N/A

3.3.1.2.6. Personal Protection Equipment (PPE). The Contractor shall comply with all State and Federal regulations regarding the provisioning of pest control personnel with personal safety equipment.

3.3.2. Damage Caused By Contractor. The Contractor shall be held accountable and liable for any damage to Government facilities, equipment, or grounds caused by the Contractor or his employees.

4. Ultrasonic, Electromagnetic, and Electronic Pest Control Devices. The use of such devices for repelling or controlling pests is not permitted.

5. Specific Function and Tasks.

5.1. General Requirements. The Contractor shall provide pest control services for the control of health related pests at dining facilities, and miscellaneous buildings located at Natick Soldier Systems Center, Natick, MA. The Contractor shall provide pest control services based on need and conditions, as determined by surveillance, and will increase service frequencies, if necessary, to obtain and maintain the Acceptable Performance Levels (APL) specified, at no additional cost to the Government. When surveillance reveals pest infestations, the Contractor shall employ IPM techniques; methods shall include vacuuming, caulking, screening, or other exclusion or harborage elimination procedures; or by trapping, pesticide bait application, or other minimal application of the least toxic pesticides and formulations. The Contractor shall perform follow up inspections and re-performance at no additional cost to the Government until the APL for the specified pest is achieved. The Contractor shall provide pest control services to the interior and exterior of buildings, as necessary, to control pests discovered by surveillance or reported by the Government.

5.1.2. DFMWR Requirements. The Contractor shall provide health-related pest control service for the Family and Morale, Welfare and Recreational facilities listed in Section 1.2.1.5. when requested per a Demand Maintenance Order The Contractor shall treat the playgrounds and grassy areas around child-occupied facilities for health-related pests when surveillance indicates pest presence. Pest control services for playgrounds and areas immediately surrounding the buildings shall be performed when children and staff are not utilizing the grounds. The Contractor shall notify the administrators of child-occupied facilities when reentry is allowed into the treated area and properly post signs indicating pesticide applications and reentry dates and times. The COR may order pest control service for all DFMWR facilities or exclude certain buildings. These facilities shall remain free of detectible pests for the duration of the contract.

5.1.3. Structural Pest Control Requirements. The Contractor shall provide structural pest control service for administrative buildings, troop barracks, medical clinics, dining facilities, and other miscellaneous buildings on NSSC properties. Structural pest control services shall be on an as-ordered basis, as determined by the PMQAE and/or COR. The COR reserves the right to order spot-treatment for military quarters or miscellaneous buildings.

The Contractor shall use a non-repellent pesticide labeled for the target pest.

5.1.3.1. N/A

5.1.3.2. Structural Pest Control Services. The Contractor shall provide structural pest control services, on an as-ordered basis, for buildings under the jurisdiction of NSSC. The total linear footage to be treated will be determined by the PMQAE and/or COR. Services shall be completed within 7 calendar days after receipt of the service authorization form, weather permitting. At the time of any soil treatment application, the soil shall be in a suitable condition to provide uniform distribution of the treatment solution throughout the soil, as per label guidance. The Contractor shall not apply pesticide during or immediately following heavy rains, or when conditions will cause runoff and create an environmental hazard. No pesticides shall be applied to the soil beneath a plenum air space or structures with HVAC ducts located in or beneath the floor. Pesticides shall not be applied until the approximate location of water and sewer lines are known.

5.1.3.3. Subterranean Termite Control. All termite infestations in the structure shall be controlled within 30 days of treatment. Toxicants shall be delivered to the project site in sealed and labeled containers as supplied by the manufacturer or formulator. Labels shall bear the manufacturer's warnings to be observed in handling and use of material, and bear evidence of registration by EPA

5.1.3.4. Drill with Sub-Slab Injection and Soil Rodding. The termiticide shall be applied in strict accordance with product label directions for rodding or sub-slab injections. Both sides of all footings shall be treated. Any deviation from product label directions shall require written notification of the KO by the Contractor, for approval prior to work performance. Termiticides shall be applied at the maximum concentration allowed by the EPA label and shall not contain any other pesticide residues or pesticide-contaminated rinse waters or diluents.

5.1.3.5. Trench and Excavation Technique. The termiticide shall be applied strictly in accordance with the product label directions for trenching. Any deviation from product label directions shall require written notification of the KO by the Contractor, for approval prior to work performance. Termiticides shall be applied at the maximum concentration allowed by the EPA label and shall not contain any other pesticide residues or pesticide-contaminated rinse waters or diluents. Backfill shall be tamped and sufficient in quantity to provide a surface sloping away from the structure. Where pavement abuts the building, treatment shall be applied to the soil along the entire length of this junction.

5.1.3.6. Basement Walls without Footing. Per work order request by the PMQAE, existing structures with non-bearing basement walls constructed of non pressure-treated lumber without footings are to be treated with a borate pesticide in the wall voids in accordance with label directions,. Injection holes shall be as small as possible and neatly patched after application.

5.1.3.7. Exposed (non-painted) Structural Wood. Per work order request by the PMQAE, existing structures with exposed rafters, sill plates, cross beams, and other non pressure-treated structural lumber in basements are to be surface treated with a borate pesticide in accordance with label directions.

5.1.3.8. Quality Assurance. Prior to termiticide treatment, the Contractor shall contact the PMQAE to coordinate a date and time of pesticide application. The PMQAE must be on-site to observe the mixing, preparation, and application of termiticide to ensure that the soil is in suitable condition to facilitate uniform distribution of the formulation throughout the soil, as per label guidance.

5.1.3.9. Warranty. The Contractor shall provide a 5-year written warranty against existing and new infestations of subterranean termites for the areas treated. The warranty period shall commence from the date of acceptance by the Government. Visual sightings of pests, additional damage, new mud tubes (all mud tubes identified prior to, during, or following a treatment shall be removed to facilitate surveillance), or other signs of active wood destroying pests within the structure during the warranty period shall be grounds for re-performance at no additional cost to the Government. If re-performance is required, a new 5-year written warranty will be issued, commencing from either the date of re-treatment or date when activity has been eliminated, whichever is longer.

5.1.4. Miscellaneous Building Requirements. The Contractor shall provide health-related pest control services for administrative buildings, troop barracks, industrial shops, medical clinics, and other miscellaneous Government buildings on an as-ordered basis The COR will determine whether the whole building or only a portion of the designated building is to be serviced. The Contractor shall only invoice for the total square footage authorized by the COR. The Contractor shall have control within 7 calendar days after initial treatment and facilities shall remain free of detectible pests for 30 calendar days after initial treatment. Re-performance, if necessary, shall be accomplished at no additional cost to the Government during the 30-day warranty period.

5.1.4.1. Certification Requirements for Miscellaneous Building Pest Control Services. The Contractor shall have a pest control company license, effective in the State and the categories of pest control service to be performed.

5.1.5. Dining Facility Requirements. The Contractor shall provide monthly health-related pest control service for the military dining facilities listed in Sections 1.2.1.2. and 1.2.1.3. The COR shall furnish the Contractor with the schedule as it is provided by the Food Service Branch; the schedule may change each month due to closure for maintenance or holiday schedules. When treatment is deemed necessary, these facilities shall be treated prior to or after normal working hours when food is not being prepared or served. The Contractor shall have control of pests within 7 calendar days after initial treatment and facilities shall remain free of detectible pests for the duration of the contract. Re-performance, if necessary, shall be accomplished at no additional cost to the Government during the contract period. The routine use of insect bait stations in dining facilities in conjunction with or following initial treatment will not be considered re-performance.

5.1.5.1. Certification Requirements for Dining Facility Pest Control Services. The Contractor shall have a pest control company license, effective in the State of Mass. and the categories of pest control service to be performed.

The Contractor’s pest management personnel shall have a valid Mass. Commercial Applicator License.

5.2. Daily Pest Management Report. In accordance with DoDI 4150.07, Installations are required to produce, maintain, and permanently archive daily records of all contracted pest control activities conducted anywhere on the Installation. Accordingly, the Contractor’s pest management personnel shall submit a pest management report to the COR at the completion of each workday. The report shall be prepared on a company ticket or DD Form 1532-1, be legible or typewritten, and contain the following information:

1. Name and/or Bldg # of area

2. Date

3. Area designation

4. Total area treated (square feet, acre, etc.)

5. Target pest

6. Method of control operation

7. Pesticide name, EPA Reg. No., and percentage of final dilution

8. Quantity of pesticide applied (gal., oz., etc.)

9. The time required to conduct operation

10. Certified applicator/operator’s name

11. Remarks or any conditions that may prevent control of pests

5.2.1 Annual Pest Management Report. The Contractor shall comply the Daily Pest Management Reports into an Annual Pest Management Report with the same information that was in the Daily Pest Management Reports. The Annual Pest Management Report shall be submitted for each Fiscal Year (1 Oct – 30 Sep) of the contract. The Annual Pest Management Report shall be submitted by 30 Oct of each year of the contract to the

COR.

5.3. Installation Integrated Pest Management Plan. All pest control operations shall be performed in accordance with the current NSSC Integrated Pest Management Plan (IPMP). This plan describes the Installation's pest management objectives and outlines the necessary surveillance and control requirements. The Integrated Pest Management (IPM) Coordinator will serve as technical advisor for the implementation of the plan.

5.4. Integrated Pest Management Techniques. The Contractor shall utilize Integrated Pest Management Techniques (IPMT) to accomplish pest management objectives. IPMT is a process for achieving long-term, environmentally sound pest suppression through the combined use of a wide variety of physical, mechanical, biological, cultural, and chemical practices. IPMT shall be utilized in accordance with commonly accepted practices such as those described on the EPA website: http://www.epa.gov/pesticides/controlling/index.htm

5.4.1. Improvements to IPMT. The Contractor shall adopt new IPMT as methods become available that are more effective or safer for personnel and the environment. When pesticide use is required, the Contractor shall select those pesticides that are less toxic and less environmentally persistent. The KO or his designee shall approve all updated techniques prior to use. The IPM Coordinator and AEC PMCs will be provided an opportunity to review and approve all changes to this contract prior to implementation.

5.4.2. IPM Components. The Contractor's pest control services shall include the following IPM components whenever service is rendered:

5.4.2.1. Inspect the site.

5.4.2.2. Identify presence or absence of pests, pest damage, or any potential for pest infestation.

5.4.2.3. Determine the extent of the pest problem.

5.4.2.4. Recommend proper management practices that restrict or eliminate food, water, or harborage for pests.

5.4.2.5. Preferentially select and use IPM control methods which eliminate, exclude, or repel pests, (i.e., traps, caulking, or air screens) prior to implementing chemical control methods.

5.4.2.6. When chemical control methods are deemed necessary, select and use the least toxic and persistent, most environmentally sound and target-specific pesticide(s), applied at the lowest concentration that will effectively control the target pest, except that termiticides will be applied at the maximum concentration allowed by the label.

5.4.2.7. After a control has been initiated, evaluate the effectiveness of the treatment.

5.5. Notification of Non-Control. The Contractor shall report to the COR, in writing, any conditions that may prevent control of a particular pest. Special attention shall be given to conditions that may be conducive for structural pests, such as termites, or pests that present a threat to human health.

5.6. Chemical Usage. All pesticides shall be procured, maintained, handled, and applied in strict accordance with the manufacturer's label as registered with the EPA and the State of Mass. pursuant to the Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA), applicable MSDS, and manufacturer’s instructions. Each product shall be appropriately registered for use under the particular environmental conditions under which it is applied. The Contractor shall obtain and comply with State and local permits required for the procurement, use, and disposal of any pesticide used under this Contract.

5.6.1. Chemical Approval. The Contractor shall only use pesticide products registered by the EPA and State of Mass. and approved by the Government for use on NSSC. To obtain approval for an additional product, the Contractor shall submit the EPA-approved label, target pest, and application site to the IPM Coordinator through the COR. The IPM Coordinator shall forward the request to AEC PMCs for review and notify the COR once a determination has been made.

5.6.2. Pesticide Label File. The Contractor shall maintain a file of EPA-approved labels for all pesticides used and have it readily available at the Contractor's pest control facility. A current and legible copy of the label for each pesticide product possessed by the Contractor’s application personnel shall be kept readily available at all times during the performance of their duties.

5.6.3. Material Safety Data Sheets (MSDS). The Contractor shall maintain a file of MSDS for all pesticides used and have it readily available at the Contractor's pest control facility. A current and legible copy of the MSDS for each pesticide product possessed by the Contractor’s application personnel shall be kept readily available at all times during the performance of their duties.

5.6.4. Disposal of Pesticides. The Contractor shall not dispose of any pesticide waste on NSSC properties.

5.6.5 Disposal of Empty Pesticide Containers. The Contractor shall not dispose of any pesticide containers on NSSC properties.

5.6.6 Pesticide Safety. The Contractor shall use caution when applying pesticides in hazardous or sensitive areas, such as near electrical fixtures, open flames, stoves, heaters, food bins, refrigerators, open bodies of water, people, and non-target organisms. No space treatments (fogging or ultra-low volume) or application of aerosol or liquid pesticides shall be made in occupied areas while children or staff are present. Containerized insect bait stations may be put in place while areas are occupied. No exterior application of pesticides shall be performed during adverse weather conditions. The Contractor shall ensure that an area is properly prepared before treatment. If an area is not properly prepared for treatment or conditions exist that could adversely affect control, such as poor sanitation, the Contractor will notify the COR, in writing, and delay any treatments until the condition(s) have been corrected.

5.6.7. Handling Safety. During the preparation, application, and disposal of pesticides, the Contractor shall abide by the procedures and guidelines as specified and shall:

5.6.7.1. Keep safety equipment and spill kits readily available.

5.6.7.2. Attend equipment while filling to prevent overflow or uncontrolled release of hazardous material.

5.6.7.3. Conduct on-Post filling operations only from locations with DPW-approved back-flow prevention devices connected to water outlets, or import mix-water from off-Post.

5.6.7.4. Inspect equipment (per manufacturer's label) and the work area during application to ensure proper and safe treatment.

5.6.7.5. Remove empty pesticide containers and/or other pesticide waste off of NSSC property for disposal.

5.7. Safety Equipment. The Contractor shall ensure that personnel who handle, mix, and/or apply pesticides are provided with personal protection equipment (PPE) and protective clothing as required by OSHA, the product label, MSDS, State regulations, and in accordance with industry standards.

5.8. Environmental Concerns/Special Considerations. The Contractor shall apply pesticides in such a manner as to prevent toxic exposure of personnel and non-target wildlife and plants (including on NSSC properties and on lands adjacent to NSSC properties) and any other non-target components of the environment. The Contractor shall not apply pesticides outdoors during excessive winds (5 MPH or greater), heavy rain, while runoff is occurring, or when conditions could result in runoff. The Contractor shall not apply pesticides within 50 feet of any wetland habitat or well that provides potable water. The Contractor shall not apply pesticides in medical facilities while patients are present or receiving treatment, except for the placement of containerized insect bait stations. The use of automated or time-controlled pesticide application devices is prohibited on NSSC properties. The Contractor shall not apply pesticides in the ventilation ducts of buildings. Termiticide treatment will not be conducted in structures with crawl spaces containing HVAC ducts located in or beneath the floor or crawl spaces that serve as an air inflow plenum.

Termiticide treatment will not be conducted unless the approximate location of water and sewer lines, electrical conduits, and radiant heat pipes are known in order to prevent puncture and injection into these elements. The use of herbicides in or around child-occupied facilities is limited to spot-treatments only. The Contractor shall be responsible for any additional restrictions directed by the pesticide label, State regulations, or the COR.

5.8.1. Contamination. Particular care shall be taken to ensure that food, water, or other substances subject to ingestion are not contaminated by pesticides. The Contractor shall provide clean, uncontaminated plastic tarpaulins to protect items that could be contaminated by pesticide applications. If utensils, work surfaces, or machines used to prepare or dispense foods are inadvertently contaminated, the Contractor shall immediately clean the contaminated item or, if appropriate, dispose of the item when approved by the COR. The Contractor shall notify occupants if food-contact surfaces required cleaning after a particular pesticide application.

5.8.2. Threatened & Endangered Species. All Contractor pest management operations and pesticide applications shall be performed in accordance with the provisions of Federal and State compliance agreements. Coordination with DPW Conservation Branch shall be required for any pest control activities with the potential to impact protected plant and/or animal species.

5.8.3. Cultural, Historical, & Archeological Resources. Pest management techniques with potential adverse effects to historic properties (including, but not limited to, drilling/injection of pesticides, bird spikes, or exclusion screening) must be reviewed by EMD prior to implementation. Pest management techniques that include ground disturbance must first be analyzed by EMD for possible archeological impacts.

5.8.4. Pesticide Spills. All pesticide spills shall be contained and cleaned up in accordance with the NSSC Spill Contingency Plan and Armed Forces Pest Management Board (AFPMB) Technical Guide (TG) No.15. The Contractor shall immediately contain any pesticide spills, as defined by the ISCP, and report to the appropriate offices as required by the ISCP. Containment and disposal of waste material from pesticide spills will be addressed by a hazardous waste remediation contractor, at Contractor expense.

5.8.5. Child-Occupied Facilities. Pest control services for Child playground, and areas immediately surrounding these buildings shall only be performed when the children and staff are not utilizing the grounds. Classrooms shall require a minimum “reentry” time of four hours before children are allowed to occupy the area. The Contractor shall notify the proper authorities when reentry is allowed into the treated area and properly post signs indicating pesticide application data and reentry dates and times.

5.8.6. Environmental Review. In accordance with Army Regulation (AR) 200-1, the implementation of a pest management contract is a proposed action that requires environmental impact analysis under the National Environmental Policy Act (NEPA). The COR shall submit a Request for Environmental Analysis (Form FB 144-R) to EMD prior to initiation of the contract; subject-matter experts will review the contract Performance Work Statement for potential environmental impacts and provide the Contractor with guidance to avoid impacts in the form of an approved Record of Environmental Consideration (REC) that is returned to the COR. The Contractor’s pest management personnel shall maintain a copy of the REC in their possession while conducting pest control operations on NSSC properties in order to have access to REC guidance.

5.9. Pest Control Acceptable Performance Level. The Contractor shall provide surveillance for pests to determine the requirements for control operations. The Contractor shall increase service frequencies, if necessary, to obtain and maintain the acceptable performance levels (APL) specified, at no additional cost to the Government. The Contractor shall utilize any and all IPM techniques, as applicable, to treat the area(s) specified in Section 1.2.1.

Methods shall include the minimal application of the least toxic pesticides and formulations. The Contractor shall perform follow-up inspections and, if necessary, repeat IPM measures and re-performance at no additional cost to the Government until the acceptable performance level (APL) for the specified pest is achieved.

5.9.1. Scheduled Pest Control Services. Facilities scheduled for service monthly shall remain free of detectible target pests. If an infestation is reported and follow-up service is required, the Contractor shall provide a schedule of follow-up services to the COR, at no further expense to the Government.

5.9.2. Demand Maintenance Orders. The DPW Branch office will, on a weekly basis, schedule and provide the Contractor with a list of administrative buildings, troop barracks, medical clinics, and other miscellaneous buildings receiving pest control service on an as-ordered basis. The scope and type of service shall be based upon need and conditions, as determined by surveillance and/or ordered by the PMQAE. The Demand Maintenance Orders (DMO) shall be picked up by the contractor at the work order desk at the start of each visit.

5.10. Contract Review. In accordance with DoDI 4150.07, prior to solicitation this Performance Work Statement was reviewed and approved by AEC PMCs.

5.11. Special Instructions for Pest Control Services.

5.11.1. Cockroaches. The Contractor shall provide pest control services to control cockroach infestations in the defined Areas of Responsibility, as determined by surveillance and the scope of the infestation, to include the German, Smoky Brown, American, Brown-banded, Oriental, and other roach species. The Contractor shall treat the interior and exterior of facilities, as necessary, with approved baits, granules, dusts, aerosols, and liquid formulation pesticides. Baiting is the preferred method when treating the interior of a structure. The Contractor will report to the COR any sanitation issues contributing to or potentially affecting control to obtain assistance from the occupant in resolving these issues prior to initiating any controls.

5.11.2. Rodents. The Contractor shall provide rodent control services for the defined Areas of Responsibility, as determined by surveillance. The use of glue boards, snap traps, and other non-toxic control methods shall be the preferred method. Rodenticides shall be placed only in distinctly marked, spill-proof, tamper-proof bait stations which are inaccessible to children, pets, and non-target wildlife; or in burrows which shall be closed immediately after treatment. Rodent bait stations shall be inspected at a frequency sufficient to ensure the bait is in effective condition and free of insect infestation. Bait stations shall not be placed in CDCs, military housing, food service, or food preparation areas without the prior written approval of the COR. Detailed justification for the need to use rodenticides, along with detailed precautions that will be taken to prevent movement of bait by rodents and access by people and non-target animals, will accompany requests for any deviation from this policy.

5.11.2.1. Rodenticides. All rodenticides shall be utilized in compliance with the manufacturer's instructions and the recommendations of the National Pest Control Association (NPCA). Tamper-proof bait stations shall meet the following eight criteria set forth by the EPA:

1. Resistant to weather.

2. Equipped with an access panel that can be secured.

3. Equipped with entrances that readily allow target animals access to the bait, while simultaneously denying access to larger non-target species.

4. Capable of being anchored securely to a surface to resist efforts to move the container or displace its contents.

5. Equipped with an internal structure for retaining baits.

6. Manufactured so as not to become an "attractive nuisance".

7. Capable of displaying "proper" precautionary statements in a prominent location.

5.11.3. Ants. The Contractor shall provide ant control to miscellaneous Government buildings on an as-ordered basis. The Contractor shall have control within 7 days and shall maintain control for 30 calendar days after initial service is provided to a specific facility.