W911PT-18-Q-0033-0001.docx

W911PT-18-Q-0033

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

CLARIFICATIONS

1. Can the weekly status meeting be conducted remotely? Or is it a requirement to conduct it onsite?

- PWS states at WVA Facility. Please note internet access will need to be provided by the Contractor via mifi or internet hot spot.

2. “VENDOR will offer a training modules to 30 WVA personnel on the ISO 9001:2015 standard in the form of practical, hands on experience from an AQS Certified Global Exemplar Lead Auditor, who is approved by WVA".

- Watervliet's QMS auditors are Exemplar Global certified ISO 9001:2015 Lead Auditors. Exemplar Global certification is preferred; IRCA or ANAB will be considered.

3. The deadline for the Solicitation is after the proposed start date of work of January 31, 2018.

- Start date can be negotiated.

4. State what exclusions, if any, have been taken to ISO 9001:2008 Section 7.

- Exclusion for design and development of products and services.

5. The Phase 2 description includes a requirement for the vendor to provide assistance developing a Quality Manual. A Quality Manual is not a required document under ISO 9001:2015. Please clarify if this is a misunderstanding on the part of the Agency OR if the Agency intends to create a document not required by the ISO 9001:2015 standard.

- The activity intends to maintain a Quality Manual; assistance required is revision of current Quality Manual so that it is in line with QMS procedures developed during Phase 2.

6. Phase 2 Employee Understanding and Awareness Training-state the number of expected attendees and provide specific topics that must be covered.

- Specific topics must address each and every element of the standard and their integration; process approach; risk management; quality objectives; documentation both maintained and retained; and corrective action.

Training must be sufficient to ensure all employees affecting the quality system and quality objectives are aware of their role; and understand the requirements of ISO 9001:2015 and the Quality Manual.

We are also looking for the training to include assistance to whatever extent necessary to produce documentation to maintain process control (i.e. flowcharts/procedures) so that the end result of Phase 2 is an auditable QMS, including measureable quality objectives relating to schedule/delivery, quality, cost, and human capital; and management review template for the purpose of continual improvement. Given current accelerated workload demands, writing procedures will not take priority so the bidder should plan on "whatever extent necessary" meaning they will be expected to write the procedures, and develop flowcharts with assistance provided by Watervliet to the extent that enables them to understand the processes.

a. Executive Training on Leadership responsibility: 20 people) 4-8 hours introduction to ISO 9001 and Leadership Responsibility

b. Training for 30 employees - most comprehensive training, coaching and hands on development of documentation, quality objectives, (as described above)

c. Floor level training for Supervisors (25):- 2-4 hours introduction to ISO 9001:2015; to include a basic overview of an ISO 9001:2015 compliant QMS, their responsibilities and those of their employees; and what to expect when a registrar conducts an audit.

*Of note for this training "Floor level training for Supervisors" in is Watervliet's requirement that it must serve as a "train the trainer" for Watervliet and provide materials and structure sufficient for Watervliet employees (supervisors, continuous improvement staff, ISO auditors, in house trainers, etc) to provide the training to the rest of the workforce.

7. Phase 3-state the number of internal auditors that will be trained.

8-10

8. Implementation Phase-state the number of employees that will be attending this training

30 employees

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 05-Feb-2018 03:00 PM to 08-Feb-2018 03:00 PM.

(End of Summary of Changes) image1.wmf