W81XWH16T02570001.docx

W81XWH-16-T-0257

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

ANSWERS TO QUESTIONS

1. Section 1.5.9.2 of the PWS states ID badges will be provided to the onsite representatives. Will this be issued and returned per visit upon site check in/out or will these be permanent badges issued upon initial clearance?

Answer: The badges will be issued and returned upon each site visit.

2. Section 1.5.27 of the PWS states a Criminal History check will be conducted by the Government for all onsite representatives. In the event there are no cleared representatives available, will there be an emergency clearance available in order to avoid lengthy down time?

Answer: This section has been deleted from the Performance Work Statement (PWS).

3. Section 5.3 of the PWS states the requirements around the CMR. Can you please confirm how frequently this database needs to be updated per year and if estimated time to update is available?

Answer: In accordance with section 5.3 of the Performance Work Statement: “The reporting period will be the period of performance not to exceed 12 months ending 30 September of each government fiscal year and must be reported by 31 October of each calendar year.”.

The Contract Line Item Number(CLIN) identifies a quantity of 1 each.

4. How will the Government notify the contractor a service repair is required? Would the Government be open to using a web portal to request service?

Answer: Telephonic calls or emails will be made by the Government. The Government is open to a web portal for repair service requests.

5. What is the requested response time for service? Next Business Day or Same Day? Onsite or Telephone response?

Answer: Next business day. Please see number 4 above.

6. If a repair part is required, would the Government allow Contractor to ship part to the End User?

Answer: No, the Government will not accept parts to be delivered.

7. Is there a previous contract for this equipment? If so, can you provide the contract number?

Answer: W81XWH-14-P-0439 expired on 24 August 2015.

7. Who is the vendor currently servicing the equipment?

Answer: No vendors are providing the services.

8. What was the cost of the last year's contract and is this the same equipment as last year's contract?

Answer: The machines have not been repaired in the last year. The equipment has changed since contract W81XWH-14-P-0439.

9. Is the contract available for viewing?

Answer: We do not provide a copy of the contract.

10. Is there a service history available?

Asnwer: A service history is not available.

11. Is all the equipment up and running?

Answer. At this time all equipment is up and running.

12. Can you provide an estimated print volume?

Answer: A estimated print volume is not available.

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 08-Jul-2016 08:00 AM to 12-Jul-2016 08:00 AM.

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