W81K04-24-R-MLLS.pdf

W81K04-24-R-MLLS

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY; it is not a Solicitation (i.e., Request for Proposal, Request for Quotation, or Invitation for Bids) or an indication that the Health Readiness Contracting Office (HRCO) will contract for the services contained in the RFI. This RFI is part of a Government market research effort to determine the scope of industry capabilities and interest and will be treated as information only. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responses to this RFI are strictly voluntary and the Government will not pay respondents for information provided in response to this RFI.

Responses to this RFI will not be returned and respondents will not be notified of the result of the review. If a competitive solicitation is issued, it will be announced on the Federal Business Opportunities website https://sam.gov at a later date, and all interested parties must respond to that Solicitation announcement separately from any response to this announcement. This RFI does not restrict the Government's acquisition approach on a future Solicitation.

RESPONSES: Respondents to this RFI are to describe their interest and ability to perform the requirements summarized below in the description of the requirement. Provide a capability statement that includes, as a minimum, the following information: brief description of your military medical linen experience, company's name and address, point of contact, CAGE code, phone number, email address, and business size as it relates to your North American Industry Classification System (NAICS) for this service.

Responses should be formatted as either MS Word (.doc) or Adobe Portable Document Format (.pdf) and should be limited to a maximum of fifteen pages. Proprietary/Competition Sensitive information (appropriately marked) will be protected from disclosure to the greatest extent practical, however, it is preferred that respondents do not provide proprietary or otherwise restricted responses. No faxes, courier delivered, or telephone inquiries/submissions will be accepted.

Responses should be submitted to Walter Epps, Procurement Analyst at walter.o.epps.civ@health.mil no later than 12:00 PM Central Time, date, 14 August 2024.

DESCRIPTION OF REQUIREMENT: The Contractor shall provide non-personal services medical linen and laundry services for Defense Health Agency (DHA) military medical treatment facilities (MTFs). Laundry services are considered mission essential functions and an essential Contractor service.

The contractor shall provide all personnel, labor, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform medical linen cleaning of Government owned linens, including dry cleaning, for bulk and specialty items. This requirement does not include linen rental services. This requirement supports an enterprise military medical linen and laundry program servicing all DHA MTFs within the 50 United States and the outlying areas (FAR 2.101 definition of outlying areas), currently limited to Guam, including providing services to approximately 117 MTFs and associated clinics, for a total of approximately 160 military medical sites. For the purposes of this requirement, the term MTF includes any property or non-residential building that is operated, maintained or assigned to support medical activities, including but not limited to, hospitals, medical laboratories, outpatient clinics (including medical, dental, and veterinary facilities), or aid stations operating for the primary purpose of delivering medical care and services for DOD eligible beneficiaries and /or meeting the mission of the DHA.

Services shall comply with the Joint Commission (TJC) Infection Prevention and Control standards, the Center for Disease Control (CDC) and Prevention’s Guidelines for Environmental Infection Control in Healthcare Facilities, Occupational Safety and Health Administration (OSHA) Bloodborne Pathogens Standard, Environmental Protection Agency (EPA), Healthcare Laundry Accreditation Council mailto:walter.o.epps.civ@health.mil

(HLAC), Textile Rental Services Association (TRSA), American Hospital Association (AHA), and all other applicable Federal, State, local laws, codes, policies and regulations, and guidelines.

The scope of work in this PWS includes the following services:

• Laundry Processing, which shall include bulk and specialty items to be laundered, dry cleaned, sorted, folded, and packed at a Contractor provided laundry facility

• Reporting by way of pickup and delivery tickets, utilization reports

• Transporting clean and soiled linens to and from government sites

• Operation and maintenance of required Contractor Furnished Equipment necessary to perform required services

• Management and Administrative support of Linen and Laundry (LL) program assets within designated regions of operations

• Compliance with applicable Safety, Quality Assurance, and Infection Control guidance and regulations

• Contingency and Risk Management Planning The goal of this RFI is to seek information to determine the most suitable approach to procure medical linen and laundry services for DHA MTFs.

QUESTIONS FOR INDUSTRY: The Government desires that respondents offer their experience and recommendations on the following questions as they relate to the LL program:

DHA Linen/Laundry Contract Regions:

1. Based on the proposed service regions depicted in Exhibits A and B:

a. What changes would you recommend to the current proposed regions? (ie.

Combining/dividing certain regions, reassigning MTFs into different regions, including a remote site into a specific region)

b. Which regions/remote sites are you interesting in providing service:

i. What are your company’s current capabilities within each region or remote site?

ii. What, if any, are your company’s future plans to expand your current capabilities in order to perform services in this region or remote site?

iii. What is the projected timeline your company would be able to provide services to each region of interest, or remote site, including any expansion plans?

Vendor Capabilities and Requirements:

2. Do you currently have laundry processing facilities that meet the HLAC standards, or are HLAC accredited?

a. Where are these laundry facilities located?

b. Identify any current facilities that do not meet HLAC standards and include how long will it take them to comply with HLAC standards (not including gaining accreditation).

c. What are the barriers, if any, to complying with HLAC facility requirements?

d. What are the barriers, if any, to complying with HLAC laundry services requirements?

3. Describe your current facility and operations inspection processes. Include what external agencies, if any, are involved in testing or inspections. Include timelines and frequency of inspections and testing conducted on linens and facility or equipment.

4. What are your current capabilities to repair damaged articles (including repairing minor rips, tears less than four (4) inches, open seams, and holes using thread and materials of the same quality, compatible color, color fastness, and texture as that used in the manufacture of the articles. Replacement of broken or missing buttons with buttons of matching color and similar appearance and quality)

a. Do you have capabilities for dyeing unserviceable articles (defined as “items no longer useable or repairable for purpose intended. Items damaged or worn beyond economical repair and having no beneficial use or incapable of functioning usefully”).

5. What brand or type of contractor owned linen transport carts are used by your company? Are there specific linen cart requirements (size/dimension/weight) that are necessary? If so, why?

a. What is your maintenance plan for contractor equipment, specifically linen carts?

6. What vehicles do you use for transporting current medical linens?

a. Describe specific requirements of the transportation used to transport clean/soiled linens.

b. What is your maintenance plan for transportation vehicles?

c. What, if any, issues or problems have you experienced with transportation vehicles used to service medical linens?

7. What qualifications and experience do you require for hired employees?

8. Describe your company’s employee training program. What industry related or other relevant internal training do your employees receive?

9. Describe any contingency plans you currently have in place. What unplanned disaster, emergencies, or other events requiring contingency plans to be implemented have you experienced?

a. How did you continue operations and ensure HLAC standards were still met?

b. What lessons learned or recommendations can you provide to improve future contingency planning?

10. Please provide input to the following information regarding pick-up and delivery tickets:

“The delivery tickets shall indicate the following information (1) contractor name, (2) address,

(3) phone number, (4) pickup and delivery dates, (5) location, (6) list/article description of all types of laundry to be serviced and delivered, (7) the number or weight of pieces to be serviced,

(8) Reprocessed Articles, (9) deficient articles, (10) discrepancy in articles.”

Do you recommend adding or removing any information items from the ticket form?

11. In consideration of North American Industry Classification System (NAICS) code 812320, Drycleaning and Laundry Services, with a small business size standard in dollars of $8 Million, which of the following small business categories is your business classified under, if any? Small Business, Veteran-Owned Small Business, Service- Disabled Veteran- Owned Small Business, Small Disadvantaged Business, Woman-Owned Small Business, HUB Zone Small Business, or 8(a) Business.

12. Does your company recommend a different NAICS code to meet the Government’s objective? If so, what is your recommendation?

13. Does your firm have past experience performing laundry services of medical linens for the DoD?

If so, please provide the following information for each relevant contract: (1) name of your customer; (2) contract number; (3) contract start date; (4) contract length; (5) total dollar value for all periods; (6) place of performance; and (7) a brief description of services?

14. If your firm has not had DoD projects, please provide the number of years of experience you have performing the services described hereunder.

15. Should the Government publish a formal solicitation, do you anticipate any challenges preparing a competitive price proposal to provide services based on some or all of the descriptions described above. Do you anticipate any perceived barriers to competition? If so, please specify.

16. Are there any other comments, suggestions, recommendations on the PWS that you wish to provide?

Exhibit A Proposed Regions by MTF Exhibit B Proposed Regions Map Exhibit C Historic Workload Data by MTF Exhibit D Performance Work Statement (PWS)