January_-_September_2016_Service_History_Reports.pdf

Hologic Field Service History Report

Party Name: REYNOLDS ARMY HEALTH CLINIC Serial Number: 31502112690 Product: 8-004-0017 Description: MULTICARE PLATINUM

Request No : 4058228 Req Date : 28-JAN-16 Req Status : FE Closed

Notes:

PROBLEM: PM

RESOLUTION: MULTICARE PM RESOLUTION:

02-17-2016 - PROBLEM: System is due a Preventive Maintenance Inspection. (Annual) INVESTIGATION: System software version: 3.3.2.1 (No remote access) RESOLUTION: Completed all checks, alignments, adjustments, and calibration required for a PM in accordance with manufacturer's requirements. Cleaned and lubricated system. System checks good in accordance with manufacturer's specifications (IAWMS).

Task Details:

Item Description Qty UOM

-LABOR-WKDAY MAMMO-LABOR-WEEKDAY 4.00 HR

-TRAVEL-WKDAY MAMMO-TRAVEL-WEEKDAY 1.50 HR

Serial Number: 31502112690 Product: 8-004-0017 Description: MULTICARE PLATINUM

Request No : 4086822 Req Date : 19-FEB-16 Req Status : FE Closed

Notes:

RESOLUTION: 2-19-2016

PROB: The table is not raising.

INV: I checked power and limit switches.

RES: I adjusted the limit switches. The unit is working IAWMS.

PROBLEM: Called in by . Point of Contact is 580 .

Table will not move up or down

-LABOR-WKDAY MAMMO-LABOR-WEEKDAY 3.00 HR

-TRAVEL-WKDAY MAMMO-TRAVEL-WEEKDAY 3.50 HR

Serial Number: 31502112690 Product: 8-004-0017 Description: MULTICARE PLATINUM

Request No : 4280166 Req Date : 28-JUL-16 Req Status : FE Closed

PROBLEM: AUTO PM

RESOLUTION: MULTICARE PM RESOLUTION:

09-08-2016 - PROBLEM: System is due a Preventive Maintenance Inspection. (Semi-Annual) INVESTIGATION: System software version: 3.3.2.1 (No remote access) RESOLUTION: Completed all checks, alignments, adjustments, and calibration required for a PM in accordance with manufacturer's requirements. Cleaned and lubricated system. System checks good in accordance with manufacturer's specifications (IAWMS).

LABOR-WKDAY MAMMO-LABOR-WEEKDAY 3.00 HR

TRAVEL-WKDAY MAMMO-TRAVEL-WEEKDAY 1.50 HR

Serial Number: 81008100379 Product: SDM-00001-2D Description: SELENIA DIMENSIONS MAMMOGRAPHY

SYSTEM, 2D

Request No : 4331720 Req Date : 07-SEP-16 Req Status : FE Closed

PROBLEM: AWS back cover is broken

RESOLUTION: DIMENSIONS SERVICE RESOLUTION 2:

09-08-2016 - PROBLEM: While relocating the Dimensions system, discovered the AWS back panel is broken where the mounting screws go.

INVESTIGATION: The cover requires replacement. Current system software:

v1.8.3.4 w/ no Hologic Connect configured.

RESOLUTION: Replaced the back cover on the AWS. Relocated the cover components and labels to the new cover.

System checks good in accordance with manufacturer's specifications (IAWMS).

FAB-03498 COVER, REAR, AWS 1.00 EA

-LABOR-WKDAY MAMMO-LABOR-WEEKDAY 1.00 HR