Request_for_Quote_-_W5J9CQ-15-R-0016.pdf

SEE ADDENDUM

(No Collect Calls)

W5J9CQ-15-R-0016 08-Sep-2015

b. TELEPHONE NUMBER

703-428-6632

8. OFFER DUE DATE/LOCAL TIME

12:00 PM 14 Sep 2015

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W5J9CQ9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

ZACHARY A GARST

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

WOMEN-OWNED SMALL

BUSINESS (WOSB)

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

W6RN USA GEOSPATIAL CTR

CONTRACTING DIVISION

7701 TELEGRAPH RD BLDG 2592

ALEXANDRIA VA 22315-3864

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W5K9B4 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

W6RN USA GEOSPATIAL CTR

SYSTEMS APPLICATIONS & INTEGRATION

US ARMY GEOSPATIAL CENTER

7701 TELEGRAPH RD USATEC BLDG 2592

ALEXANDRIA VA 22315-3864

TEL: (703)428-6000 FAX:

7034286995FAX:

TEL: 7034283662 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

ECONOMICALLY DISADVANTAGED

WOMEN-OWNED SMALL BUSINESS

(EDWOSB)

SIZE STANDARD:

$27.5M

NAICS:

541511

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF60

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W5J9CQ-15-R-0016

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months ANC Website Services

FFP

The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the requirement as defined in the PWS except for those items specified as Government furnished property and services.

FOB: Destination

NET AMT

Travel

COST

This CLIN is non-fee bearing. G&A applies.

ESTIMATED COST

Contractor Manpower Reporting

FFP

The Office of the Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL contractor manpower required for performance of this contract. The contractor is required to completely fill in all of the information in the format using the following web address: https://contractormanpower.army.pentagon.mil

NET AMT

SECTION A

1. This is 100% set-aside for Small Business concerns.

2. The requirement shall be conducted in accordance with FAR Part 12 and FAR Part 13. The contract type is Firm Fixed Price. The acquisition process for this requirement is a best value trade-off. See FAR 52.212-1 and FAR 52.212-2.

3. To expedite evaluation procedures, you are requested to email the quotation to AGC Contract Specialist, Zachary Garst at zachary.garst@usace.army.mil and AGC Contracting Officer, LTC Kirby Beard at kirby.d.beard@usace.army.mil.

4. The Government intends to evaluate quotations and award one fixed price contract.

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

OCIO Program Management Office

ANC Website

Office of the Chief Information Officer Arlington National Cemetery

Arlington, VA 22211

PART 1

GENERAL INFORMATION

1. General. This Performance Work Statement (PWS) is a non-personal service contract in which the contractor shall provide maintenance of the Arlington National Cemetery (ANC) for the following:

- Website and content management system (CMS), enhancement of the events registration and management module, and the ability to add additional headstone/niche cover types to the headstone designer tool.

- Create and sustain knowledge management (KM) functionality and the supporting technology solutions to enable business processes, maintain historical data, and to assist in establishing a KM capability by providing change, quality, project and program management for all ANC KM projects and processes.

- The contractor shall provide all labor and supervision necessary to perform services in accordance with this

PWS.

1.1. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform ANC

– Website Maintenance to establish a KM program with supporting collaborative tools as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2. Background: Army National Military Cemeteries (ANMC) has oversight of the ANC and the United States Soldiers’ and Airmen’s Home National Cemetery (SAHNC). ANC, our nation’s most well-known military cemetery, is a national cemetery under the jurisdiction of the Department of the Army. The primary mission of ANC is to function as the nation’s premier military cemetery honoring those men and women who served in the Armed Forces. In this regard, ANC routinely performs 25-30 funeral services each day. The grounds of ANC honor those who have served our nation by providing a sense of beauty and peace for our visitors. The rolling green hills are dotted with trees that are hundreds of years in age and complement the gardens found throughout ANC’s 624 acres. This impressive landscape serves as a tribute to the service and sacrifice of every individual laid to rest here within the hallowed grounds of ANC.

1.3. Objectives: The ANC Website maintenance contract is to maintain the existing website and content management system to include the embedded functionality for the events registration and management module and headstone/niche cover designer tool. Website enhancements are required to improve functionality for the events registration and management module and the headstone/niche cover designer tool, improvements to the photo and video galleries, improvements to site navigation and search, improvements to the Developer’s page; customization and improvements to the ANC SharePoint portal to include maintaining and creating workflows support ANC processes; and comply with DoD and Army guidelines and policies.

1.4. Scope: The contractor shall provide the following highly specialized professional expertise and performance to support the goals of the OCIO

1.4.1. The contractor will maintain existing functionality to provide continuity of the website to the public that is optimized for traditional browsers and mobile devices (i.e. tablets, smart phones) and provide the ability to integrate social media features. Specifically, the contractor will maintain the current website and CMS and expand the current capabilities to include the SAHNC, improve management and reporting features of the events management system;

addition of new marker types and reporting/logging functionality for the headstone/niche cover designer tool;

enhancements to the features and management for the photo and video galleries; improvements to site navigation and search supported by a usability study; improvements to the Developer’s pages for access to services and documentation for ANC API’s.

1.4.2. The contractor will provide customization and improvements to the ANC SharePoint portal to include maintaining and creating workflows to support ANC processes. Serves as the subject matter expert in the programming and modifying of collaborative tools to optimize how ANC collects, stores, and disseminates data in order to build the situational understanding of the Superintendent of ANC. Further detailed requirements are provided in Section 5

1.5. General Information.

1.5.1. Quality Control Plan (QCP). The Contractor shall develop and maintain an effective QCP to ensure services are performed in accordance with the PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control plan is the means to assure that the work complies with the requirement of the contract. As a minimum, the contractor shall create quality control procedures that address the areas identified in the Performance Requirements Summary (PRS) described in Technical Exhibit 1 of the PWS. The QCP shall be submitted to the KO’s Representative (COR) no later than 10 days after contract award. The Contractor’s QCP will be reviewed for adequacy by the KO (KO) and COR for adequacy. If the QCP is deemed adequate a written approval will be provided by the KO. Any subsequent changes after the written KO approval shall be approved by the KO within 10 days. The contractor must at all times maintain an adequate work force and ensure all tasks are performed uninterrupted performance as defined within this statement of work.

1.5.2. Quality Assurance Surveillance Plan (QASP). The Government will evaluate the contractor’s performance under this contract in accordance with its QSP and the QASP. This plan is primarily focused on what the Government shall do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards identified in the PRS will be measured, by whom, the frequency of the surveillance, and the maximum acceptable defect rate(s).

1.5.3. COR. The COR will be identified and appointed by a separate COR appointment letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the functions identified in the COR appointment letter from the KO some of the functions identified may include but are not limited to the following: assure that the Contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract.

1.5.4. Performance Evaluation Meeting. The COR may require the Contractor to meet with the KO, COR, and other Government personnel as deemed necessary. The Contractor may request a meeting with the COR when the Contractor believes such a meeting is necessary. If the COR cannot resolve the matter, the COR will contact the contracting officer for resolution.

1.5.5. Recognized Holidays: Contractor is not required to provide support service during the following Federal Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.5.6. Hours of Operation. A standard duty day consists of 8 hours. The normal hours of operation for ANC are 8:00 AM – 5:00 PM. On-site work hours will be determined after contract award with a range of 7:00 AM – 5:00

PM.

1.5.7. Place of Performance. The work to be performed under this contract will be performed at a contractor furnished facility. The contractor personnel will be required to attend regular meetings at the Government work-site, as-well-as locations external to the Government worksite. All travel will be pre-approved.

1.5.8. Period of Performance. The period of performance for this effort will be 12 months from date of award.

1.5.8. Interface with Government Operation. Performance of work by Contractor personnel under the terms of this contract shall not interfere with regularly scheduled Government operational activities.

1.5.9. Type of Contract: The government anticipates the award of a firm fixed price task order.

1.5.10 Security Requirements: This is an unclassified task order. There are no requirements for contractor personnel to have routine access to classified Government information in the performance of this task order; however, when required by the Government representative, if contractor personnel are required to attend meetings, briefings or provide services on a full-time basis on-site at secure Government facilities, the contractor personnel are required to have a valid, current final Secret eligibility and that is granted and posted in the Joint Personnel Adjudication System (JPAS) to gain access.

1.5.10.1 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use.

1.5.10.2 Key Control: (Not Applicable)

1.5.10.3 Lock Combinations: (Not Applicable)

1.5.10.4. Vehicle Passes: Contractor personnel (to include subcontractors) entering government properties shall abide by all security rules and regulations. The Contractor shall carry passes issued by ANC for all vehicles entering the Cemetery, whether company-owned or employees’ private vehicles or as designated by DES. The contractor will maintain a current list of all vehicles and individuals issued such passes. The contractor shall provide a list of these vehicles to include make, model, color and associated license plate information to the COR within five (5) days of contract award and within one (1) day of any changes to the list through contract period of performance.

1.5.10.5. Facilities Access and General Protection/Security Policy and Procedures. Contractor and all associated subcontractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, DES or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes. Contractor employees, including sub-contractors, will immediately report suspicious activity to the ANC DES at 703-614-4303 during business hours, and 703-588-2800 during after hours.

Emergencies should be reported immediately by calling 911.

1.5.10.6. Anti-Terrorism Level I Training. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 5 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: https://atlevel1.dtic.mil/at. In addition to AT Level I training, the contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed and reported to the COR within 30 calendar days of contract award and within 15 calendar days of new employees commencing performance thereafter.

1.5.10.7. Personnel Requirements. All personnel assigned to the project shall be required to adhere to the guidelines prescribed under the Freedom of Information Act and the Privacy Act. The records contain personally identifiable information and must be handled as sensitive in nature. Non-disclosure statements will need to be signed by those involved in the project and provided to the Government. All data and copies shall not be retained by any contractor or sub-contractor that is involved in this effort.

1.5.10.8. A contractor employee whose duties require accessing a DOD unclassified computer/network, working with sensitive unclassified information or information protected by the Privacy Act of 1974, or physical access to a DOD facility must be a US citizen and possess a favorable suitability determination prior to installation/network access, or other requirements. Suitability determinations are based on a completed National Agency Check with Inquiries (NACI) that is still current. Due to the amount of time that a NACI requires for completion, it is the responsibility of the Contractor to ensure that personnel available to perform the requirements of this Contract already have an existing background investigation with a favorable determination. For new employees, the Contractor can initiate the NACI by having the employee complete the following:

SF-85 Questionnaire for Non-Sensitive Positions

Two FD-258 Applicant Fingerprint Cards or Electronic Fingerprints

Original Signed Release Statements

1.5.10.9. The requirements above will be processed utilizing the OPM Electronic Questionnaires for Investigations Processing, this can be accessed via http://www.opm.gov/investigations/e-qip-application/. Failure to provide the required documentation at least 5 days prior to a new employee’s start date shall result in delaying the individual's start date. The contractor's Security Representative shall be responsible for initiating investigations as required.

1.5.10.10. Information Assurance (IA). All contractor employees and associated subcontractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M, and AR 25-2 within six months. Per DoD 8570.01-M, DFARS 252.239.7001, and AR 25-2 the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

1.5.11. Special Qualifications: The contractor is responsible for ensuring employees possess expertise in:

1.5.11.1. Usability and user interface design, responsive website design for desktops, tablets, smartphones, web development technologies, content management design, development and integration, search engine optimization and social media integration. Contractor personnel performing the work must have at least five years experience in their respective field. All contractor personnel performing the work must be experienced professionals and acceptable to the US Army. The candidates’ specific qualifications should be clearly demonstrated as they shall be part of the Government’s best value determination.

1.5.12. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.5.13. Key Personnel. All key personnel shall adhere to the local clause 5152.204-4001.

1.5.14. Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractors visiting ANC shall provide 24 hour notice for all site-visits, provide vehicle information, and proper contractor identification may be required. No other badge processes will be required as the place of performance is on the contractor site.

1.5.15. Contractor Travel: The contractor personnel will be required to attend regular meetings at the Government work-site as-well-as locations outside of the Government worksite. All travel will be pre-approved by the ANC COR. Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation and the limitation of funds specified in this contract. It is estimated that four local trips will be required for the kick-off meeting and quarterly in-progress reviews. The total estimated travel for this requirement is $1,800.00. All travel requires Government approval/authorization and notification to the COR.

1.5.16. Other Direct Costs: Not applicable.

1.5.17. Product Rights: The Government has unlimited rights to all products (i.e. documents, material, and code) developed under this contract. All products, including documents, materials and source codes of any software, which are produced under this contract, shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.5.18. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.5.19. Phase In / Phase Out Period: (Not Applicable).

1.5.20. Environmental Management. ANC has implemented an Environmental Management System (EMS) to proactively deal with the environmental impacts of its processes, activities, and services. ANC uses the ISO 14001:2004 as the standard for its EMS. All Contractors performing work at ANC must be aware of and understand ANC's Environmental Policy. Contractors are also responsible for ensuring all subcontractors hired on their behalf are aware of and understand ANC's Environmental Policy. The Contractor is also responsible to ensure that all goods and services used by the Contractor do not deviate from ANC's Environmental Policy, objectives and targets.

1.5.21. Physical Security. As applicable, the contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.5.22. Physical Access. The Contractor shall be responsible for ensuring that all contractor personnel authorized to perform work under this contract will obtain cemetery access according to prevailing DES policy and adhere those policies. The Contractor shall coordinate all cemetery access with the COR.

1.5.23. Key Control. All access will be provided or coordinated through the COR or other designated personnel at the direction of the COR.

1.5.24. Government Observation. As applicable, the Contractor shall provide access to government owned real property operated by the Contractor for observation or inspection by any government agency or individual authorized access by the KO. Government personnel will not interfere with Contractor performance.

1.5.25. Utilities. The Contractor shall instruct employees in common practices of utilities conservation. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities.

1.5.18. Transportation. When on the ANC grounds, the Contractor and contractor employees shall abide by all speed limitations while operating a vehicle on ANC. ANC speed limit is 20 mph on cemetery roads and 10 mph when passing pedestrians. The Contractor shall be responsible for maintenance, repair, and associated equipment for the Contractor furnished mode of transportation

1.5.19. Conduct. The KO may require the Contractor to remove from the job site any employee working under this contract for reasons of misconduct, security, or found to be under the influence of alcohol, drugs, or other incapacitating agents. Contractor employees shall be subject to dismissal from the premises upon determination by the KO that such action is necessary in the interest of the Government. In accordance with (IAW) Joint Ethics Regulations, DOD 5500.7-R, and 18 U.S.C. 1382 (1972), the executive leadership has the authority to bar individuals from the cemetery. The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement of providing sufficient personnel to perform the services as required by this contract.

1.5.20. Post Award /Kick-off Meeting. The Contractor agrees to attend any post award or kick-off meeting convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. A kickoff meeting will be held with ANC no later than five days after award of the Contract.

1.5.21. Progress Meetings. The KO, COR, and/or other ANC personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. The Government estimates these meetings to occur on a quarterly basis. These meetings shall be at no additional cost to the Government.

1.5.22. Self-Identification. All contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to self-identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The contractor shall ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.5.23. Fraud, Waste and Abuse. The Contractor shall be responsible for maintaining proper conduct and good discipline within Contractor occupied work area(s). Contractor personnel shall be encouraged to be alert to and report suspected situations of fraud, waste, and abuse, or other intentionally dishonest conduct against the Government observed during or in the performance of this contract.

1.5.24. Accident Reporting. The Contractor shall maintain an accurate record of accidents resulting in injury or death and accidents resulting in damage to government property, supplies, and equipment. The Contractor shall report accidents IAW the requirements indicated in AR 385-40, Accident Reporting and Records. The contractor shall notify the KO and COR within 1 to 24 hours depending on the type of the incident.

1.5.25. Files. The Contractor shall maintain complete and accurate files of documentation, records, and reports required under the terms of this contract, IAW AR 25-1, Army Knowledge Management and Information Technology, AR 25-400-2, and the Army Records Information Management System. The Contractor shall not allow access to the files by any government agency, non-governmental agency, or individual unless specifically authorized by the KO or COR. Files shall be made available to the KO or designated representative upon request.

All files will become the property of the Government and shall be turned over to the KO at the completion or termination of this contract.

1.5.26. Health and Safety. The Contractor shall be fully responsible for and shall assume all liability for compliance with all applicable regulations pertaining to the health and safety of personnel during execution of work. The Contractor shall hold the Government harmless for any action on its part or that of its employees, subcontractors or

Contractor’s representatives, which results in illness, injury, or death to anyone on the Cemetery grounds. All rules of safety which are or may be imposed upon the Contractor by federal, state or municipal code, and the applicable cemetery regulations shall be effectively carried out in the performance of this contact.

1.5.27. Disclosure of Information. Performance under this contract may require the contractor to access data and information proprietary to a government agency, another government contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge nor release data or information developed or obtained under performance of this work statement, except to authorize government personnel upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data which bears a restrictive legend, other than as specified in this work statement. All contractor employees working on this contract will be required to sign a Non-Disclosure Agreement.

1.5.27.1. Disclosure of information regarding operations and services of the activity to persons not entitled to receive it, or failure to safeguard any information that may come to the Contractor (or any persons under the Contractor’s control) in connection with work under this work statement, may subject the Contractor, Contractor’s agent, or employees to criminal liability under Title 18, Sections 793 and 798 of the United States Code. As referenced in paragraph 1.4.26., neither the Contractor nor the Contractor’s employees shall disclose or cause to be disseminated any information concerning the operations of the activity that could result in, or increase the likelihood of, the possibility of a breach of the activities’ security or interrupt the continuity of its operation.

1.5.27.2. The Contractor shall direct to the COR or KO all inquiries, comments, or complaints arising from matters observed, experienced, or learned as a result of, or in connection with, the performance of this contract. If the information is submitted via email the notification can be submitted to the KO or record during the time of submission. The resolution of such inquiries, comments or complaints may require the dissemination of official information.

1.5.27.3. Inquiries received by the contractor regarding work performed under this contract shall be referred to the Government for evaluation under the Freedom of Information Act of 1975, Public Law 93-502, 5 U.S.C., Section

552. The determination of whether records will be released will remain with the Government. The Contractor shall be responsible for search and submission of records upon request by the Government.

1.5.27.4. The Contractor shall not release any information (including photographs, files, public announcements, statements, denials, or confirmations) on any part of the subject matter of this contract or any phase of any program hereunder without the prior written approval of the KO. All documentation showing individuals’ names or other personal information shall be controlled and protected. The provisions of the Privacy Act of 1974, Public Law 93- 579, 5 U.S.C., Section 552a, shall apply.

1.5.28. Liability and Responsibility for Damaged Property.

1.5.28.1. Damage to Government Property. The Contractor shall be held liable for damage or destruction of Government property (e.g. buildings, vehicles, sidewalks, headstones, etc.) caused by the Contractor, Contractor personnel or representatives of the Contractor in the performance of services in this contract.

1.5.28.2. Damage to Privately Owned Property. The Contractor shall be held liable for damage or destruction of privately owned property (e.g. privately owned vehicles), as defined in this PWS, caused by the Contractor, Contractor personnel or representatives of the Contractor in the performance of services in this contract. The Contractor shall take corrective action in a reasonable amount of time to repair damages or replace destroyed property.

1.5.28.3. Damage Reports. The Contractor shall submit a damage report to the KO and designated representative within two (2) workdays of damage or destruction to Government property or privately owned property caused by the Contractor, Contractor personnel or representatives of the Contractor. The damage report shall detail the facts and the extent of damages or destruction and the corrective action taken by the Contractor to repair damages or replace destroyed property.

1.5.29. Smoking. The Contractor shall comply with ANC’s policy on smoking and AR 600-63, Army Health Promotion, which establishes uniform policies governing the use of tobacco products on Government real property.

At no time will smoking be permitted while contractor is in performance of their duties.

1.5.30. Rights in Special Works. The Contractor shall adhere to the DFARS clause 252.227-7020, Rights in Special Works.

PART 2

DEFINITIONS & ACRONYMS

2.1. Definitions.

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. MEMORIAL SERVICE OR CEREMONY. Any formal group activity conducted within the Arlington National Cemetery grounds intended to honor the memory of a person or persons interred in the Cemetery or those dying in the Military service of the United States or its allies. “Memorial service or ceremony” includes a “private memorial service,” “public memorial service,” “public wreath laying ceremony” and “official ceremony” as defined in this section.

2.1.8. OFFICIAL CEREMONY. A memorial service or ceremony approved by the Commanding General Military District of Washington, in which the primary participants are authorized representatives of the United States Government, a state government, a foreign country, or an international organization who are participating in an official capacity.

2.1.9. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.10. PRIVATE CEREMONY. A memorial service or ceremony, other than an official ceremony, conducted at a private gravesite within Arlington National Cemetery by a group of relatives and/or friends of the person interred or to be interred at that gravesite. Private memorial services may be closed to members of the public.

2.1.11. PUBLIC MEMORIAL SERVICE. A ceremony, other than an official ceremony, conducted by members of the public at the Arlington Memorial Amphitheater, the Confederate Memorial, the Mast of the Maine, the John F.

Kennedy Grave.

2.1.12. PUBLIC WREATH LAYING CEREMONY. A brief ceremony, other than an official ceremony, in which members of the public, assisted by members of the Tomb Guard, present a wreath or similar memento.

2.1.13. PRIVATELY OWNED PROPERTY. For the purposes of this PWS, means property ownership by a non-governmental organization (e.g. privately owned vehicles).

2.1.14. QUALITY ASSURANCE. The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.15. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.16. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.17. REAL PROPERTY. Land and rights in land, ground improvements, utility distribution systems, and buildings and other structures. It does not include foundations.

2.1.18. SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.19. VISITOR. Means anyone on the grounds of ANC, to include ANC Government employees and contractor employees who are not on official Government duty (i.e., employees visiting outside of tour of duty or personal time off).

2.1.20. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.21. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. Acronyms.

AAR After Action Review ACOR Alternate KO's Representative AFARS Army Federal Acquisition Regulation Supplement ANC Arlington National Cemetery AR Army Regulation ARIMS Army Records Management Information Systems AT Antiterrorism CFR Code of Federal Regulations CMS Content Management System CMR Contract Manpower Reporting COR KO Representative DA Department of the Army DES Directorate of Emergency Services DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense EA Enterprise Architecture FAR Federal Acquisition Regulation FOIA Freedom of Information Act FPCON Force Protection Condition GIS Geospatial Information Systems ISS Internment Scheduler System IA Information Awareness IT Information Technology ITIL Information Technology Infrastructure Library KM Knowledge Management KMI Knowledge Management Integrator or Integration

KO KO

MSR Monthly Status Report

NACI National Agency Check with Inquiries NACLC National Agency Check with Local Credit Checks NCR National Capital Region OCI Organizational Conflict of Interest OCIO Office of the Chief Information Officer OSHA Occupational Safety and Health PII Personal Identifiable Information POC Point of Contact POA&M Plan of Action and Milestones PMO Program Management Office PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SAHNC Soldiers and Airmen’s Home National Cemetery TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.0. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: N/A

3.2. Facilities: The Government will not provide facility work spaces.

3.3. Utilities: N/A

3.4. Equipment: The Government will provide access to all required IT systems for contractor personnel. The Government will provide up to 2 laptops for use at the contractor site.

3.5 Materials: The Government shall provide copies of all identified source materials referenced in this PWS. The Government shall provide various documents such as source code, training documentation, work instructions, business process/logic documentation, and other data as required performing the tasks in this PWS.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The Contractor shall furnish all supplies, materials, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Secret Facility Clearance: (Not applicable).

4.3. Materials. The Contractor shall furnish all materials, and supplies necessary to meet the requirements under this

PWS.

4.4. Equipment. The Contractor shall furnish all equipment necessary to meet the requirements under this PWS.

PART 5

SPECIFIC TASKS

5.0 Specific Tasks:

5.1 Basic Services.

Website O & M: The contractor shall implement tasks associated with ANC website operations and maintenance as identified in sections 5.5 to 5.10. Any implementation or refinements will build from existing efforts. Any implementation shall include requirements gathering, storyboarding of requirements, initial testing, government review/testing, and implementation in the ANC production environment. All functionality shall perform and function without error in the public facing environments; provide a high degree of usability; and provide an innovative solution to achieve the desired results.

SharePoint: The contractor shall implement tasks associated with ANC SharePoint Portal as identified in sections

5.11 to 5.13. All workflow development, new or changed, shall include requirements gathering, storyboarding of requirements, initial testing, government review/testing, and implementation in the ANC production environment.

All functionality shall perform and function without error; provide a high degree of usability; and provide an innovative solution to achieve the desired results. This support includes project planning, drafting of standard planning workflows, data flow documentation, policies, standard operating procedures, reporting, data analysis, and metrics and training materials.

5.2. Project Plan and Schedule. As required on individual task orders, the Contractor shall provide a management plan that, at a minimum, describes the management approach to performing the work required under the task order, identification of key personnel and subcontractors including their documented training and professional experience required to successfully complete the task. The management plan shall include potential risks and mitigation strategies.

5.3. MSRs. The contractor shall provide monthly status or progress reports that include services delivered. The contractor shall also provide a summary of meetings and trips during the reporting period.

5.4. Meeting Minutes. The contractor shall provide meeting minutes and supporting documentation that track due-outs and action items for all meetings. The minutes must accurately and completely document the issues discussed in the meeting and they must be factually accurate and free of grammatical and spelling errors. Meeting minutes shall be provided within three (3) days after a meeting.

5.5. Website Maintenance. The contractor shall maintain the ANC website (www.arlingtoncemetery.mil) and CMS.

The contractor shall enable all content to be maintained using the CMS to the maximum extent possible. The contractor will maintain all content which is not integrated into the CMS. The contractor will prepare photos provided by ANC for inclusion in web pages using common web optimization techniques. The contractor shall maintain the current events management system within the existing CMS for the online registration for public affairs events, wreath layings, honor flights, special events and ceremonies until the new events registration and management system is launched. The contractor will maintain an integrated website feedback function. The contractor shall create and maintain a comprehensive style guide for all website layout and design elements to include but not limited to typography (fonts, sizes, etc.), color palettes, header styles, logos, and other design and layout characteristics. The website will be optimized for traditional web browsers and mobile devices (i.e. tablet browsers, smart phone) browsers. The website will be fully integrated with the existing ANC Mapper geospatial capability. The contractor will maintain a website search capability. The contractor will use current search optimization techniques across all sections of the website. The contractor shall provide enhancements to the features and management for the photo and video galleries. The contractor shall conduct a usability study to identify areas where improvement is needed in particular for site navigation and search functionality. The contractor shall update and improve the Developer page section for access and documentation for ANC API’s. The website must comply with DoD and Army guidelines and policies: Reference (www.defense.gov/webmasters/) and

(http://ciog6.army.mil/PolicyLegislation/tabid/64/Default.aspx#webmaster_policies). The contractor shall provide support to the ITA team and coordinate with the ITA team for any updates to the website or CMS to be deployed to the public website environment. These support tasks may include but are not limited to: database schema updates, website or CMS code modifications and other deployment support as needed. The contractor shall prepare and deliver a release review brief to ANC for approval at least five days prior to deployment of the code to production.

The contractor shall present all technical issues to the Government. The contractor shall document all work performed and provide copies of all documentation to the government.

5.6. Events Registration and Management. The contractor shall maintain and improve the events registration and management…