A01_-_Performance_Work_Statement_W56KGY17F0001_24_Feb_2017.pdf

PERFORMANCE WORK STATEMENT

For

Project Management Office, Aircraft Survivability Equipment and Communications Electronics Command Software Engineering Center for

Intelligence, Electronic Warfare and Sensors Directorate

Systems Engineering and Technical Assistance Services

CONTRACT: W56KGY-17-F-0001

REVISION 01: 24 FEBRUARY 2017

Prepared by

Product Management Office, Aircraft Survivability Equipment Program Executive Officer Intelligence, Electronic Warfare and Sensor

Use or disclosure of this information is subject to the restriction(s) on the title page or on the first page of this document

FOR OFFICIAL USE ONLY

CONTENTS

1. SCOPE

1.1. BACKGROUND

1.1.1. COUNTERMEASURE PRODUCT OFFICE

1.1.2. MISSILE WARNING PRODUCT OFFICE

1.1.3. THREAT WARNING PRODUCT OFFICE

1.1.4. QUICK REACTION CAPABILITY PROGRAMS

1.1.5. ARMY REPROGRAMMING AND ANALYSIS TEAM-PROJECT OFFICE

1.2. GENERAL INFORMATION

1.2.1. PERIOD OF PERFORMANCE

1.2.2. LOCATIONS

1.2.3. HOURS OF OPERATION

1.2.4. CONTRACT TYPE

2. APPLICABLE DOCUMENTS

2.1. REFERENCE DOCUMENTS

3. REQUIREMENTS

3.1. ADMINISTRATIVE PROFESSIONAL

3.2. BUSINESS AND FINANCIAL OPERATIONS

3.2.1. CONTRACTING

3.2.2. FINANCIAL

3.2.3. PROGRAM ANALYTICS

3.2.4. OPERATIONS, MAINTENANCE, FIELDING, AND SUSTAINMENT

3.3. OPERATIONS RESEARCH ANALYST

3.3.1. COST ESTIMATING AND ANALYSIS

3.3.2. PROGRAM INTEGRATION

3.4. ENGINEER

3.5. MANAGER

3.6. WRITER

4. TRAVEL AND OTHER DIRECT COSTS

4.1. CONUS TRAVEL

4.2. OCONUS TRAVEL

4.3. EXTENDED TEMPORARY DUTY LOCATION AND DEPLOYMENT

4.4. TRAVEL REIMBURSEMENT

4.5. TRAVEL TO THEATERS OF OPERATIONS (DEFENSE BASE ACT)

4.6. PMADS LICENSES

5. DELIVERABLES

5.1. MONTHLY STATUS REPORTS

5.2. TRIP REPORTS

5.3. STUDIES AND ANALYSES

5.4. REPORT/RECORD OF MEETING MINUTES

6. GOVERNMENT PROPERTY

7. SECURITY REQUIREMENTS

7.1. DD 254 –CONTRACT SECURITY CLASSIFICATION SPECIFICATION

7.2. GOVERNMENT SECURITY REGULATIONS AND SECURITY STANDING OPERATION

PROCEDURES

7.3. SECURITY CLEARANCES

8. CONTRACTOR PERFORMANCE OBJECTIVE AND METRICS

8.1. EFFECTIVE RESOURCE PLANNING AND STAFFING

8.2. QUALITY CONTRACT DATA REQUIREMENT DELIVERABLES

8.3. RESPONSIVE CUSTOMER SERVICE

Use or disclosure of this information is subject to the restriction(s) on the title page or on the first page of this document

1. SCOPE

The primary purpose of this Performance Work Statement (PWS) is provide Project

Management Office (PMO), Aircraft Survivability Equipment (ASE) and Software Engineering

Center for Intelligence, Electronic Warfare and Sensors Directorate (SEC-IEWS-D) with system engineering and technical assistance services to advance PMO ASE’s mission of researching, developing, fielding, and sustaining ASE technology.

1.1. BACKGROUND

The PMO ASE provides centralized management for all Army aircraft survivability equipment programs. SEC-IEWS-D provides software engineering, software life cycle management, post deployment software support, post production software support, electronic warfare systems countermeasures, and identification of ground and air threats for ASE across the electromagnetic spectrum. The contractor shall provide support for the following product offices:

1.1.1. COUNTERMEASURE PRODUCT OFFICE

The Product Manager for Countermeasures manages two Acquisition Category (ACAT) I programs that apply countermeasures against infrared-seeking missiles. These programs are the

Advanced Threat Infrared Countermeasure and the Common Infrared Countermeasure. In addition to serving as the future Army system, the Common Infrared Countermeasure has been designated as the sole laser-based infrared countermeasure system for all rotary-wing, tilt-rotor, and small fixed-wing aircraft across the Department of Defense.

1.1.2. MISSILE WARNING PRODUCT OFFICE

The Product Manager for Missile Warning (MW) manages one post milestone C ACAT I program and a pre-Material Development Decision program. These include the Common Missile

Warning System (CMWS) that detects threat systems for infrared-seeking missiles, and the

Advanced Threat Detection Systems slated to replace CMWS.

1.1.3. THREAT WARNING PRODUCT OFFICE

The Product Manager for Threat Warning (TW) manages two post milestone C ACAT III programs, and a pre-Material Development Decision ACAT I program. These include the Radar

Warning Receiver (RWR) that detects radio frequencies used in threat systems for acquisition and missile guidance; the Laser Detection System that detects systems that use lasers for target designation; and the Radar Warning Modernization which will modernization the RWR to meet

Army specific requirements.

1.1.4. QUICK REACTION CAPABILITY PROGRAMS

Because PMO ASE provides centralized management for all Army aircraft survivability equipment programs, PMO ASE and its Product Office executes Quick Reaction Capability

Use or disclosure of this information is subject to the restriction(s) on the title page or on the first page of this document

(QRC) programs to address critical warfighter needs and evolving threats. The contractor shall provide support for QRCs when they arise

1.1.5. ARMY REPROGRAMMING AND ANALYSIS TEAM-PROJECT OFFICE

The Army Reprogramming and Analysis Team (ARAT) - Project Office (PO) establishes and enhances an engineering infrastructure for the rapid, reprogramming, testing and dissemination of mission software updates of Electronic Warfare Systems such as radar warning receivers, counter-missile systems and counter radio-controlled improvised explosive device systems.

1.2. GENERAL INFORMATION

1.2.1. PERIOD OF PERFORMANCE

The period of performance for this contract shall be for six (6) months from the date of award with no option period.

1.2.2. PLACE OF PERFORMANCE

The contractor shall be responsible for performing all work at multiple locations which include but not limited to Continental United States (CONUS) and Outside Continental United States

(OCONUS) as listed below:

CONUS OCONUS

Fort Rucker, AL Wheeler AAF, HI

Huntsville, AL

FT. Huachuca, AZ Frankfurt, Germany

Meza, AZ

Tucson, AZ Jordan

China Lake, CA

Bridgeport, CT Kuwait

Washington DC

Fort Walton Beach, FL Saudi Arabia

NAS Jacksonville, FL

Orlando, FL United Kingdom

Sarasota, FL

Tampa, FL

Ft. Gordon, GA

Warner Robins, GA

Rolling Meadows, IL

North Vernon, IN

Lexington, KY

Boston, MA

Aberdeen Proving Ground, MD

Saint Louis, MO

Jackson, MS

Use or disclosure of this information is subject to the restriction(s) on the title page or on the first page of this document

Nashua, NH

Nellis AFB, NV

Binghamton, NY

Dayton, OH

Tobyhanna, PA

Ft. Belvoir, VA

Ft. Eustis, VA

Norfolk, VA

Austin, TX

Fort Hood, TX

1.2.3. HOURS OF OPERATION

The hours of operation will be identified in section B of the task order.

1.2.4. CONTRACT TYPE

This effort shall be proposed on a Cost-Plus-Fixed-Fee (CPFF) term basis for Labor and Other

Direct Costs, and Cost (no-fee) for travel in accordance with (IAW) Federal Acquisition

Regulation (FAR) 16.302, “Cost Contract.”

2. APPLICABLE DOCUMENTS

Applicable documents are listed as references in the following table:

Document # Date Title

Army Regulation (AR)

25-2

23 Mar 2009 DA Regulation, Information Assurance [Rapid

Action Revision (RAR) Issue Date: 23 Mar

2009]

AR 380-67 24 Jan 2014 Personnel Security Program

DOD 5220.22-M 28 Feb 2006 National Industrial Security Program Operating

Manual

Department of Defense

Instruction (DODI)

7000.14-R

30 April 2016 Department of Defense Financial Management

Policy and Procedures

2.1. REFERENCE DOCUMENTS

Document # Date Title

Department of Defense

Directive (DODD)

5000.01

12 May 2003 DoD Directive, The Defense Acquisition

System, DODI 5000.02 7 Jan 2015 DoD Instruction, Operation of the Defense

Acquisition System

DODI 5000.73 9 June 2015 Cost Analysis Guidance and Procedures

Use or disclosure of this information is subject to the restriction(s) on the title page or on the first page of this document

Document # Date Title

N/A 06 April 2016 Federal Acquisition Regulation

N/A 25 Mar 2016 Defense Federal Acquisition Regulation

Supplement (DFARS) Procedure, Guidance, and Information

N/A 07 April 2016 Army Federal Acquisition Regulation

Supplement (AFARS)

N/A 01 June 2016 Joint Travel Regulations (JTR)

3. REQUIREMENTS

The contractor shall provide the government with services corresponding to the General Service

Administration’s One Acquisition Solution for Integrated Services (OASIS) labor categories detailed in the subparagraphs of this section. The contractor shall possess the necessary training, qualifications, experience, and clearances to accomplish all requirements and positions identified in this section and Exhibit B of this PWS.

3.1. ADMINISTRATIVE PROFESSIONAL

The contractor shall provide administrative support through the form of managing correspondence, briefing materials, calendars, timecards, and travel. Administrative Professionals shall also be responsible for the development and configuration management of PowerPoint presentations. An understanding and demonstrated use of software applications to include but not limited to various Microsoft Office applications (e.g., Word, Excel, PowerPoint, Outlook, Project); Automated Time, Attendance, and Production System; and use of SharePoint is required.

3.2. BUSINESS AND FINANCIAL OPERATIONS

The contractor shall provide business and financial operations services for acquisition, financial, program, and logistics management. The contractor’s responsibility for each of these functional areas are described in the subparagraphs.

3.2.1. CONTRACTING

Contractor shall provide subject matter expertise in the areas of contracting consistent with the

Federal Acquisition Regulations (FAR), Defense FAR Supplement (DFARS), and Army FAR

Supplement (AFARS). Contractor personnel shall provide the following services:

a. Advise contract specialists in developing contractual documents, collecting data, and preparing reports.

b. Advise PMs in the development of contract-related documents, programs, and activities for

Department of Defense (DOD) and Foreign Military Sales (FMS).

c. Prepare and develop acquisition requirements packages (ARPs) in accordance with FAR, DFARS, and AFARS regulations and other DOD directed policies and procedures.

Use or disclosure of this information is subject to the restriction(s) on the title page or on the first page of this document

d. Review contract data requirements to ensure submittals are accurate, complete, and timely, in accordance with its respective contract.

3.2.2. FINANCIAL

Contractor shall provide subject matter expertise in the area of financial management analysis

(budget documentation development and execution) for multiple appropriation and fund sources.

Contractor’s financial personnel shall have working knowledge of DoDI 7000.14-R, “Department of Defense Financial Management Policy and Procedures.” Contractor personnel shall perform the following services:

a. Prepare funding documents and maintain a record of financial management documentation.

b. Prepare and maintain spend plans and advise in the formulation of revised budget information.

c. Support activities in the Defense Travel System such as establishing lines of accounting and approval of travel orders.

3.2.3. PROGRAM ANALYTICS

Contractor shall provide subject matter expertise in the areas program analytics in order to measure the effectiveness and efficiency of programs within the organization. The contractor’s program management professionals shall provide the following services:

a. Provide Product/Project Mangers with objectively based information for making administrative and programmatic decisions.

b. Contractor personnel shall provide input to Earned Value Management reviews.

c. Contractor personnel shall be responsible for managing information requirements to develop or maintain program reporting systems.

d. Contractor personnel shall identify, develop, and manage program data for use in the management or direction of a program.

e. Coordinate with external agencies to develop Memorandums of Agreement and Inter-Service

Support Agreements for support from those agencies.

3.2.4. OPERATIONS, MAINTENANCE, FIELDING, AND SUSTAINMENT

Contractor shall provide subject matter expertise in the areas of operations, maintenance, fielding and sustainment of ASE equipment. Contractor personnel shall provide the following services

a. Prepare and provide input on documents related to acquisition program logistic support.

b. Attend government reviews pertaining to system design, operations, maintenance, and installation of ASE in support of government personnel.

c. Prepare, monitor, and track ASE equipment shipments executed by government personnel and support the government’s property accountability initiatives for ASE equipment in DOD inventory management systems, such as Logistics Modernization Program.

Use or disclosure of this information is subject to the restriction(s) on the title page or on the first page of this document

d. Project, review, and advise government logisticians on budgets and promote performance based logistics concepts.

e. Provide recommendations and courses of action for acquisition logistics.

f. Identify, develop, evaluate and deliver training plans and schedules.

g. Analyze supply chains for improvements in system reliability and life cycle cost reductions.

h. Review and provide recommendations for the final supportability strategy for life cycle support plans.

3.3. OPERATIONS RESEARCH ANALYST

The contractor shall provide Operations Research support to interpret, advise, and develop government requirements to include an end-to-end capability of translating program requirements into material solutions through the development of life cycle cost estimates, acquisition strategies, schedules, acquisition reports, and program documentation. Contractor will provide the services detailed in the subparagraphs of this section.

3.3.1. COST ESTIMATING AND ANALYSIS

The contractor shall provide subject matter expertise in the areas cost estimating and cost analysis consistent with the DODI 5000.73, “Cost Analysis Guidance and Procedures.”

Contractor personnel shall provide the following services:

a. Provide inputs to DoD Acquisition reports.

b. Develop independent cost estimates, to be used on current as well as new development programs.

c. Analyze risk associated with budget fluctuations, schedule changes, force structure and new or modified hardware and provide the results of the analyses to higher management for their review

3.3.2. PROGRAM INTEGRATION

Contractor program integration and scheduling personnel shall provide subject matter expertise in the areas of program management consistent with the DODI 5000.01, “DOD Directive, The

Defense Acquisition System,” and, DODI 5000.02, “DOD Instruction, Operation of the Defense

Acquisition System.” Contractor’s program integration and scheduling professionals shall provide the following services:

a. Develop, advise, and review acquisition strategies, plans and schedules to accomplish program objectives and technical requirements.

b. Coordinate and consolidate inputs from integrated product team members in support of program recommendations, reviews, and written drafts of program plans.

c. Prepare, coordinate and staff program decision documents at senior Army Staff levels.

d. Develop and update Integrated Master Schedules.

Use or disclosure of this information is subject to the restriction(s) on the title page or on the first page of this document

e. Coordinate, participate, and document integrated product team meetings, assembled to address programmatic, engineering, logistical, or contractual issues that pose risks to the programs performance, budget, and schedule.

3.4. ENGINEER

The contractor shall provide Engineering services for systems and software engineering.

Contractor system and software engineering personnel shall provide subject matter expertise in the areas of research and development, production, testing and evaluation, and configuration management. Contractor personnel shall provide the following engineering services:

a. Provide technical reviews, analysis, and advice for the development, approval, or revision of documents, configuration management, and recommendations to the Configuration Control

Board regarding future technology and new devices.

b. Provide infrastructure or facilities support and network/hardware engineering for system developers, users, or maintainers and recommendations to support the Government in establishing a Quality Assurance program.

c. Design, develop, integrate, test, and implement system software and provide Information

Assurance Vulnerability Management and Cyber Security support and recommendations for producing Certifications and Accreditations.

d. Provide rapid software reprogramming for Army Electronic Warfare (EW), Software

Management Office , and Communications Electronics Command Systems; Post Production

System Support for fielded systems; maintain the primary Army Survivability Software

Portal; and provide ARAT Survivability Software Loader and sustainment support.

e. Recommend actions to support the Government in achieving cost reductions with the

Enterprise Licensing Community and make recommendations to reduce Software Licensing costs.

3.5. MANAGER

The contractor shall provide management services to the senior official within SEC-IEWS-D.

The contractor’s management personnel shall provide the following services:

a. Provide the impact of policy decisions, regulations, and doctrine by participating in the front-end requirements processes for systems reprogrammed by ARAT to include process improvement, quality management, and budget management.

b. Provide support to the U.S. Army Aviation Center of Excellence to include requirements and capabilities coordination with the Directorate of Training and Doctrine and specified

TRADOC Capabilities Managers, and the development and updating of Army Aviation

Tactics, Techniques and Procedures.

c. Facilitate and disseminate government correspondence between ARAT-PO, Headquarters, Department of the Army, and Government Agencies.

d. Provide support to Army units and Aviation Mission Survivability Officers for EW

Reprogramming Training.

Use or disclosure of this information is subject to the restriction(s) on the title page or on the first page of this document

e. Provide support to streamline software license management across IEW&S.

f. Support the Government in the design, creation, and maintenance of databases for SQL

Server Operations and Team Foundation Server Operations.

3.6. WRITER

The contractor shall provide writers who specialize in web content and data management.

Contractor writing personnel shall provide the following services:

a. Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, and systems analysis to include data security measures and information assurance.

b. Provide expert design, development, governance, and administration of Web-based applications (such as SharePoint).

c. Develop and manage tools to support data gathering, analyzing, and reporting for IEWS-D.

d. Provide web log reporting, security models, and baseline development for the United States

Army Aviation Center of Excellence and ARAT Warfighter Survivability Software Support

Portal sites.

4. TRAVEL AND OTHER DIRECT COSTS

Contractor travel shall be required to both military and non-military locations, both in the

Contiguous United States (CONUS) and Outside CONUS (OCONUS). Some travel may support crisis actions and military operations. The subparagraphs of this section detail additional travel requirements.

4.1. CONUS TRAVEL

The contractor shall obtain written Contracting Officer Representative (COR) approval seven calendar days prior to date of travel, if travel is known and anticipated. The Government anticipates 60 to 80 CONUS travel events annually. Travel events typically consist of one to four (1 to 4) contractors per event and three to 5 (3 to 5) days in duration.

4.2. OCONUS TRAVEL

The contractor shall obtain written COR approval 30 calendar days prior to date of travel, if travel is known and anticipated. The Government anticipates 8 to 12 OCONUS travel events annually. Trips typically consist of one to four (1 to 4) contractors per event and 7 to 14 days in duration.

When OCONUS travel is required, the contractor shall abide by the U.S. Status of Forces

Agreement, sections H and I of the task orders, and applicable local laws in performance of this contract. The contractor shall submit essential documentation to obtain country clearances, including Theater Business Clearances (TBC) for the theater of operations, before travel begins.

Use or disclosure of this information is subject to the restriction(s) on the title page or on the first page of this document

4.3. EXTENDED TEMPORARY DUTY LOCATION AND DEPLOYMENT

Contractor personnel on extended travel or deployments with operational tempo that requires non-standard and extended work weeks shall be limited to the number of hours that can be worked during a seven-day period. No contractor shall be expected to work more than 84 hours for any given seven day time-frame. This limit sets a maximum number of hours per week as prescribed by the government to establish manageable levels that meets mission requirements, protects personnel from unreasonable and unsafe extended hours, and permits a level of budgetary management control related to long-term deployments. Eighty-four (84) hour workweeks shall be limited to no more than four consecutive weeks for any deployment. A cycle of peak (84) and non-peak (40 to 60) work hours is a reasonable expectation during any extended deployment. All overtime shall be approved in advance by the COR or Contracting Officer (KO).

4.4. TRAVEL REIMBURSEMENT

Travel expenses may be based upon mileage rates, actual costs incurred, or a combination thereof. Fee will not be paid in addition to the reimbursed cost. Travel expenses shall be considered reasonable and allowable only to the extent that they do not exceed, on a daily basis, the maximum per diem rates in effect at the time of the travel. The Joint Travel Regulations, while not wholly applicable to contractors, shall provide the basis for the determination as to what is reasonable and allowable. Maximum use is to be made of the lowest available customary standard coach or equivalent airfare accommodations available during normal business hours.

All necessary travel meeting the above criteria is required to be approved in advance by the

COR. Exceptions to these guidelines shall be approved in advance by the Contracting Officer

(KO) or the COR.

4.5. TRAVEL TO THEATERS OF OPERATIONS (DEFENSE BASE ACT)

If travel to a theatre of operation is required, the contractor shall acquire and maintain Defense

Base Act insurance. The contractor will be authorized to directly bill the allocable, allowable and reasonable premium costs of such insurance necessary to perform this PWS as an Other Direct

Costs, provided that such costs are not included in any of the contractor’s indirect costs charged to this contract and only in accordance with the contractor’s Defense Contract Audit

Agency/Defense Contract Management Agency approved accounting system.

4.6. PMADS LICENSES

If the second, two month option period is exercised, the contractor shall purchase a PMADS

Enterprise License for PMO ASE. PMADS is program management database essential to PMO

ASE’s programmatic support strategy and program execution. PMADS supports PMO ASE programmatic support functions by providing detailed information on each program’s funding lines. The software allows the project office to plan, schedule, and monitor program financial information such obligations, expenditures, and disbursements. PMADS is essential to PMO

ASE programmatic support.

Use or disclosure of this information is subject to the restriction(s) on the title page or on the first page of this document

5. DELIVERABLES

The contractor shall deliver the required contract data requirements as detailed in the subparagraphs below and in accordance with the Contract Data Requirement List (CDRL) incorporated as Exhibit A.

5.1. MONTHLY STATUS REPORTS

Monthly Status Reports (MSR) shall be delivered in accordance with DI-MGMT-80227, CDRL

A001. Report submissions shall continue until completion of the contract. The MSR shall include actual versus planned expenditures, technical progresses made, schedule status, travel conducted, meetings attended, issues, and recommendations. The MSR reports costs, schedule, risks, and performance against PWS requirements. The MSR shall contain the status of known risks along with risk mitigation efforts. The MSR shall also report total deliverables funded, date deliverables were funded, status of each deliverable, and deliverable schedule for delivery during the previous month and upcoming month. The MSR shall report all Military Interdepartmental

Purchase Request (MIPR) received and details the funding source of each MIPR.

5.2. TRIP REPORTS

The contractor will be required to submit a travel report in accordance with DI-MGMT-81797, CDRL A002. Travel reports shall consist of cost incurred report and an executive summary. The

Executive Summary shall include the reason for travel, actions items resolved during travel, and actions still pending resolution.

5.3. STUDIES AND ANALYSES

As requested, the contractor shall deliver analyses of Government directed studies and analysis, presentation of technical solutions, defines and documents the technology solutions to support any future US government needs in accordance with DI-MISC-80711, CDRL A003. This includes threat analysis and engineering support in the Independent Verification and Validation process during Formal Acceptance Testing for all MDS development efforts. Includes business process analyses, needs assessments, and preliminary cost/benefits analyses in an effort to align information technology solutions with government business initiatives.

5.4. REPORT/RECORD OF MEETING MINUTES

As requested, the contractor shall submit meeting minutes in accordance with DI-ADMN-81505, CDRL A004. The deliverable shall document key findings/action items and information on program schedules, milestones, potential risks and troubleshooting measures, problem resolution, current status of tasking, and other supporting information.

6. GOVERNMENT PROPERTY

Government Property (GP) includes Government furnished equipment, information, materials and facilities, and contractor-acquired property. Unless the contractor receives other GP disposition instructions from the Government, all GP in the contractor’s possession shall be returned to the Government as is, within 30 days of contract’s completion. The Government will

Use or disclosure of this information is subject to the restriction(s) on the title page or on the first page of this document furnish the contractor with access to GFI necessary to complete requirements under this task order or to ensure team members have compatible infrastructure/ information support systems.

Government furnished facilities will include: office space, office supplies, personal computer, telephone, and mobile devices for the contractor government-site personnel. The contractor shall treat technical data in its possession as Government sensitive information that is not to be released outside of the originating organization. The government will arrange for the contractor access to all necessary military installations. The contractor will have access to, and work within functional databases and information systems at Government facilities including funding, budget, personnel, contract, engineering, configuration management, logistics, Webdesk, Army

Knowledge Online, Synchronized Predeployment and Operation Tracker, Federal Logistics Data, and Logistics Tool Box.

7. SECURITY REQUIREMENTS

Personnel and facilities with up to TOP SECRET (TS) security clearance are required for this effort. The contractor shall have access to Classified Government facilities on an "as-needed" basis. The contractor may be required to have access to proprietary data, competition sensitive data, or other information during the performance of this PWS. The information provided during the execution of this PWS may be used for follow-on support. For this reason, any information, record, or data obtained by the contractor shall not be disclosed outside the Government without express written consent from the Government COR. The contractor shall comply with the security policies and procedures enforced at the Aviation and Missile Command, and all other

Government, or other facilities the contractor enters. Additional security requirements are detailed in the subparagraphs of this section.

7.1. DD 254 –CONTRACT SECURITY CLASSIFICATION SPECIFICATION

The contractor shall comply with the requirements of the DoD Contract Security Classification

Specification (DD Form 254) and applicable U.S. Army Security Classification Guides (SCG) for classification guidance and other SCGs provided by the U.S. Government. Work will be performed primarily at Government facilities (CONUS and OCONUS). Government-site personnel shall maintain a Personnel Security Clearance at the SECRET level, with selected individuals required to maintain a TOP SECRET Clearance to perform classified tasks some of which at the TS/Sensitive Compartmented Information (SCI) level. TS/SCI access is required on this contract for the analysis and evaluation of emerging threat systems and to attend Intelligence

Community lead meetings related to emerging foreign threat systems which pertain to the tasks associated with this contract. All TS//SCI meetings or access will be held at approved government locations.

7.2. GOVERNMENT SECURITY REGULATIONS AND SECURITY STANDING

OPERATION PROCEDURES

The contractor shall abide by Government Security Regulations and Security Standing Operating

Procedures when handling classified information. The performance of this PWS requires access, generation, receipt, storage and processing of classified information at Government sites, use of

Government account Communication Security (COMSEC) information and equipment, and integration with classified hardware that has no-foreign stipulations at the Secret level at

Use or disclosure of this information is subject to the restriction(s) on the title page or on the first page of this document

Government facilities. A contractor COMSEC Account is NOT required. Access and e-mail account to Secret Internet Protocol Router Network (SIPRNET) is authorized for the contractor at Government facilities. The contractor access to SIPRNET (NON-SCI) via government accounts is restricted to only sites directly related to meeting the requirements of this PWS as validated by the COR. The contractor shall not access INTELLINK-S, while on the SIPRNET without formal access authorization of the COR. SIPRNET access via government accounts may not be subcontracted without prior written authorization of the Contracting Officer and ACOR in accordance with DOD 5220.22-M, paragraph 9-304.

7.3. SECURITY CLEARANCES

The contractor shall document and verify the security clearance information for deployments, meetings, and conferences. The contractor shall submit Visit Requests to the appropriate Project

Offices with Contract Number and Task Order Number. The contractor ‘s personnel performing information technology sensitive duties are subject to Investigative and assignment requirements in accordance with AR 25-2, AR 380-67 and affiliated regulations.

8. CONTRACTOR PERFORMANCE OBJECTIVE AND METRICS

The government will evaluate the contractors based on the performance objective and metrics outlined in the subparagraphs of this section.

8.1. EFFECTIVE RESOURCE PLANNING AND STAFFING.

In accordance with section 3 of this PWS, the contractor shall manage, retain, replace, and assign capable and qualified contractor personnel in a manner that meets all expressed contractual requirements with no observable degradation of services or impacts to mission requirements.

Satisfactory performance will include 100 percent compliance with the PWS. The government shall receive no more than three (3) Corrective Action Reports (CAR) or similar deficiency report during the contractor’s performance of the requirements. If a CAR is delivered to the government, the contractor shall have five (5) business days to submit a “Get Well Plan” to resolve the performance issue.

8.2. QUALITY CONTRACT DATA REQUIREMENT DELIVERABLES

In accordance with section 5 of this PWS, the contractor shall research, develop, prepare, compile, and submit Deliverables on time, addressing all data contents, fields, and specified instructions adequately. Upon submission to the Government, deliverables may require minimal non-substantive changes, such as corrections to spelling, but shall not require substantive document corrections or revisions. Satisfactory performance will consist of 100 percent compliance with deliverables listed in section 4 and as instructed in Exhibit A of this PWS. If deliverables require changes, performance will be considered satisfactory if an acceptable, revised deliverable is received by the government within five (5) business days of the contractor receiving feedback from the government.

Use or disclosure of this information is subject to the restriction(s) on the title page or on the first page of this document

8.3. RESPONSIVE CUSTOMER SERVICE

The contractor shall respond to all tasks, questions, and inquiries by providing initial written acknowledgement to the requesting individual(s) within two (2) business days. The contractor shall close all corrective action tasks within 30 (thirty) calendar days, providing written documentation to the Government detailing actions taken. All Government questions and inquiries shall be addressed within five (5) business days. The contractor shall provide courteous and competent customer service during performance of the task order. The contractor shall be flexible and responsive to the Government's evolving requirements or emergent activities. The government will determine satisfactory performance by random service sampling reviews to gauge the contractor’s customer service responsiveness and professionalism. The Government shall receive no more than three (3) complaints or negative reviews denoting a customer service/business acumen deficiency during the contractor’s performance of the entire task order.

If the government’s review results in a not satisfactory assessment, the contractor shall provide a get well plan within 5 (five) business days of identification of deficiency.

Use or disclosure of this information is subject to the restriction(s) on the title page or on the first page of this document

APPENDIX A. ACRONYMS

ACAT Acquisition Category

AFARS Army Federal Acquisition Regulation Supplement

ARAT Army Reprogramming and Analysis Team

ASE Aircraft Survivability Equipment

CAR Corrective Action Reports

CDRL Contract Data Requirement List

COMSEC Communication Security

CONUS Continental United States

COR Contracting Officer Representative

DFARS Defense Federal Acquisition Regulation supplement

DoD Department of Defense

EW Electronic Warfare

FAR Federal Acquisition Regulation

FTE Full Time Equivalent

GP Government Property

KO Contracting Officer

MIPR Military Interdepartmental Purchase Request

MSR Monthly Status Report

OCONUS Outside Continental United States

PMO Project Management Office

PO Project Office

PWS Performance Work Statement

SCG Security Classification Guides

SCI Sensitive Compartmental Information

SEC-IEWS-D Software Engineering Center for Intelligence, Electronic

Warfare and Sensors Directorate

SIPRNET Secret Internet Protocol Router Network

TRADOC Training and Doctrine Command

TS Top Secret

Use or disclosure of this information is subject to the restriction(s) on the title page or on the first page of this document

EXHIBIT A – CONTRACT DATA REQUIREMENTS LISTS

Exhibit A will be provided by the government as a separate document.

Use or disclosure of this information is subject to the restriction(s) on the title page or on the first page of this document

EXHIBIT B – INITIAL STAFFING REQUIRED FOR SATISFACTORY PERFORMANCE

Exhibit B will be provided by the government as a separate document.