Attachment_01_GPS_PWS_8June2017.docx

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Global Positioning (GPS) Fleet Tracking Services
Solicitation number
W52P1J-17-T-GPSS
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Performance Work Statement (PWS)

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W52P1J-17-T-GPSS

Attachment 0001 8 June 2017

PERFORMANCE WORK STATEMENT (PWS)

GLOBAL POSITIONING SYSTEM (GPS) FLEET TRACKING SERVICES

Part 1

General Information

1. GENERAL: This is a non-personal services contract to provide Global Positioning System (GPS) fleet tracking services for vehicles on the Pine Bluff Arsenal and Crane Army Ammunition Activity (Crane). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform services as defined in this Performance Work Statement (PWS). The Contractor shall perform to the standards in this contract.

1.2 Objectives/Scope: Obtain a solution that provides location tracking services, and driver behavior reports. The services will be required for 150 vehicles at Crane and 65 vehicles at Pine Bluff Arsenal.

1.3 Period of Performance: The period of performance shall be for one Base Period and 4 Option Periods. The anticipated period of performance is shown below.

Base Period:Date of Award through July 31, 2018
Option Period 1: August 1, 2018 through July 31, 2019
Option Period 2:August 1, 2019 through July 31, 2020
Option Period 3:August 1, 2020 through July 31, 2021
Option Period 4: August 1, 2021 through July 31, 2022

1.4 General Information

1.4.1 Federal Observed Holidays:

New Year’s DayLabor Day
Martin Luther King Jr.’s BirthdayColumbus Day
President’s DayVeteran’s Day
Memorial DayThanksgiving Day
Independence DayChristmas Day

1.4.2 Technical Support: The Contractor shall provide telephonic technical support between the hours of 0700 and 1630 Monday through Friday Eastern Time, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.4.3 Place of Performance: The work to be performed under this contract shall be performed at Crane and Pine Bluff Arsenal.

1.4.4 Quality Assurance: The contractor shall comply with the government’s quality assurance program as defined in the Performance Requirements Summary. It defines how the performance standards shall be applied, the frequency of surveillance, and the minimum acceptable quality level(s) (AQL). Government surveillance of contractor performance is not limited to the Performance Objectives as outlined in this PWS. The Government reserves the right to conduct compliance surveillance of any contractual requirement of this acquisition.

1.4.5 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The Contracting Officer (KO) and Contracting Officer’s Representative (COR) shall meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

1.4.6 Contracting Officer’s Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.4.7 Identification of Contractor Employees: Contractor shall be required to wear a government furnished badge while conducting business on the installations.

1.4.8 Access and general protection/security policy and procedures: Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.4.9 Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.4.10 Emergency Services

1.4.10.1 The Contractor shall have competent personnel trained and capable of dealing with minor personnel injuries. The Contractor of their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor will, in turn, notify the KO or COR within 30 minutes of the incident.

1.4.10.2 Emergency medical treatment and services for Contractor personnel is the responsibility of the Contractor.

PART 2

SPECIFIC TASKS

2. SPECIFIC TASKS:

2.1 The Contractor shall install/test/and activate GPS tracking equipment in designated vehicles within 21 days of contract award.

2.2 The Contractor shall install the Government-provided PDF formatted overlay map of Crane proper with correct alignment of Geographic locations, and shall provide continuous visibility of the overlay map. The contractor shall install updates to the overlay map as required, throughout the life of the contract. Note: The requirement for overlay map is for Crane only. Overlay map for Pine Bluff is not required.

2.3 The Contractor shall provide on-site repair or replacement of defective equipment/system within 7 working days of discovery of the defect.

2.4 Contractor shall provide software upgrades for both software and hardware as needed.

2.5 Contractor shall provide updated mapping databases/programs as they become available, and shall provide the Government a written notification prior to mapping software and database/program upgrade. The contractor shall provide instructions/training for each upgrade, as needed.

2.6 Contractor shall provide training to Government personnel at the time of equipment installation. The training shall include moving/testing/reactivating. The contractor shall provide operational support for the life of the contract.

2.7 Contractor shall provide continuous live tracking 24 hours a day seven days a week.

2.8 Contractor shall provide administrative access and configuration of login/passwords to access system 24 hours a day seven days a week.

2.9 Contractor shall maintain historical records of all vehicle monitoring 24 hours a day seven days a week. The Government shall have the ability to access, at a minimum, the prior 90 days of vehicle history online. The Government shall have the ability to view the complete vehicle history, for the entire term of the contract, at all times while the contract is active, plus 1 year after contract completion.

2.10 Contractor shall provide administrative access to driver behavior reports 24 hours a day seven days a week.

2.11 Contractor Manpower Reporting (CMR): The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for (GPS) fleet tracking services via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/, and then click on “Department of the Army CMRA” or the icon of the DoD organization that is receiving or benefitting from the contracted services.

Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2017. Contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website.

2.12 Phase out

2.12.1 Plan – The contractor shall provide its Phase-out plan to the Contracting Officer and CORs no later than 25 days prior to the end of the contract period of performance. The phase out plan is subject to the approval of the Contracting Officer, and shall address the contractor’s plan for removal or abandonment (non-recovery) of the GPS equipment at each installation. If the contractor plans to remove the equipment, the plan shall state the date on which all equipment will be removed at each installation.

2.12.2 Removal of Equipment – Upon approval of the Phase-out Plan, if the approved plan includes removal of equipment, the contractor shall remove its equipment in accordance with the time periods specified in the plan. If working in tandem with the new contractor, the contractor shall cooperate with the new contractor to ensure a smooth transition.

3.0 Security Requirements

3.1 AT Level I Training. All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 15 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: http://jko.jten.mil.

3.2 Access and General Protection/Security Policy and Procedures. Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

3.3 For Contractors That Do Not Require CAC, But Require Access to a DoD Facility or Installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

3.4 iWATCH Training. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 10 calendar days of contract award and within 10 days of new employees commencing performance with the results reported to the COR NLT 20 calendar days after contract award.

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Required Services (Tasks)

Performance Standard
Acceptable Quality Level (AQL) (This is the maximum error rate. It could possibly be “Zero deviation from standard”)
Method of Surveillance

Incentive (Positive and/or Negative)

Paragraph 2.1 Install/test/and activate GPS tracking equipment in designated vehicles

Within 21 days of contract award
Zero deviation from standard
100% inspection
Positive performance evaluation

Paragraph 2.2 Install overlay map/continuous visibility/updates

Within 21 days of contract award
5% deviation from standard
Validated customer complaint
Positive performance evaluation

Paragraph 2.3 On-site repair or replacement of defective equipment/system Within 7 working days of discovery

10% deviation from standard allowable
100% inspection
Positive performance evaluation

Paragraph 2.4 Software Upgrades for software and hardware

as needed
10% deviation from standard allowable
Random Sampling
Positive performance evaluation

Paragraph 2.5 Contractor shall provide updated mapping databases and written notification of update Updates as needed, and provide prior written notification of updates

10% deviation from standard allowable
Periodic Sampling
Positive performance evaluation

Paragraph 2.6 Contractor shall provide training to Government personnel, to include moving/testing/reactivating

At time of install
Zero deviation from Standard
100% inspection
Positive performance evaluation

Paragraph 2.7 Contractor shall provide continuous live tracking of location

24 hours a day seven days a week.
2% deviation from standard allowable
Validated Customer Complaint
Positive performance evaluation

Paragraph 2.8 Contractor shall provide administrative access and configuration of login/passwords to access system

24 hours a day seven days a week
5% deviation from standard allowable
Validated Customer Complaint
Positive performance evaluation
Paragraph 2.9 Contractor shall maintain historical records of all vehicle monitoring. Government shall be able to access the prior 90 days of vehicle history online, and ability to access complete history for the duration of the contract, plus 1 year
24 hours a day seven days a week
2% deviation from standard allowable
Validated Customer Complaint
Positive performance evaluation

Paragraph 2.10 Contractor shall provide administrative access to driver behavior reports

24 hours a day seven days a week
10% deviation from standard allowable
100% inspection
Positive performance evaluation

Paragraph 2.11 Contract Manpower Reporting

All data shall be reported no later than October 31 of each calendar year, beginning with 2017
Zero deviation from standard
100% inspection
Positive performance evaluation
Paragraph 2.12.1 Provide Phase Out Plan
25 days prior to the end of the period of performance
Zero deviation from standard
100% inspection
Positive performance evaluation
Paragraph 2.12.2 Removal of Equipment
In accordance with the time frame in the approved phase out plan
Zero deviation from standard
100% inspection
Positive performance evaluation

File details come from the government source that posted it. Updated .