PWS KP.pdf

Ver. January 2021

PERFORMANCE WORK STATEMENT (PWS) FOR

Food Services Support Services

9 July 2021

TABLE OF CONTENTS

SECTION 1 General

SECTION 2 Definitions and Acronyms

SECTION 3 Government Furnished Property, Material, Equipment and

Services

SECTION 4 Contractor Furnished Property, Material, and Equipment

SECTION 5 Requirements

SECTION 6 Contractor Personnel

SECTION 7 Applicable Publications

TECHNICAL EXHIBIT 1 Unit Training Assembly (UTA) Schedule

TECHNICAL EXHIBIT 2 Performance Requirements Summary

TECHNICAL EXHIBIT 3 Deliveries schedule

TECHNICAL EXHIBIT 4 Hours of Operation & Estimated workload data

PERFORMANCE WORK STATEMENT (PWS) FOR

Food Services Support Services

1.0 General:

1.1 Scope: The contractor shall provide all personnel, supervision, and quality control necessary for washing dishes, and facility cleaning in order to support the New Hampshire Air National

Guard (NHANG), 157th Air Refueling Wing’s (ARW) Dining Facility (DFAC) at Pease Air

National Guard Base (PANGB), in Newington New Hampshire as defined in this PWS. The contractor shall perform to the standards in this PWS.

1.1.1 Objectives: RESERVED

1.2 Background: The Government is seeking DFAC attendant services to support the 157th ARW

DFAC located on PEASE ANGB. The contractor’s staff shall be fully qualified, professional, and customer service oriented. The contractor shall ensure quality work performance in accordance with (IAW) applicable standards and guidelines. The NHANG Dining Facility is open on scheduled weekend drill dates for lunch, and occasionally opened on the Friday prior to

Drill and the Monday after a drill weekend. Those additional days will be scheduled with more than 7 days’ advanced notice.

1.3 Period of Performance (PoP): The Period of Performance shall be 1 Base Year of 12 months and four 12-month option years. Period of Performance is as follows.

1.3.1 Base period: February 1, 2022 to January 31, 2023

1.3.2 Option year 1: February 1, 2023 to January 31, 2024

1.3.3 Option year 2: February 1, 2024 to January 31, 2025

1.3.4 Option year 3: February 1, 2025 to January 31, 2026

1.3.5 Option year 4: February 1, 2026 to January 31, 2027

1.4 General Information:

1.4.1 Place and Performance of Services: The contractor shall provide services on UTA weekends, which is one weekend per month (Saturday and Sunday and sometimes the Friday before and Monday after). The facility is open between 1100 and 1300 for lunch. Performance shall be at the facility, which is in building 145 on PANGB, 302 Newmarket St, Newington, NH, 03803. Telecommuting is not authorized.

A. Normal. The contractor shall maintain operating hours at the NHANG Dining Facility as listed in Exhibit 3. During the required serving hours for the dining facility, any authorized patron may select foods from a complete menu. The contractor shall not remove foods from the serving area until 15 minutes after the end of the posted meal hours. This allows for all patrons to be served an additional time for second servings.

B. Holidays. The NHANG Dining Facility serves two holiday meals. The contractor shall plan for increased attendance at Thanksgiving and Christmas. The Government will provide holiday schedules during Thanksgiving, Christmas season, and other special occasions to the contractor at least 5 days before the date of the event.

C. Emergency Services. A 7-day notice will be given if special and emergency situations (for example, accident and rescue operations, civil disturbances, weather warnings, base alerts) may necessitate a dining facility to operate on an extended basis of up to 24 hours per day.

The contractor shall provide these services when required by the contracting officer, at the contract line item price for extended service hours. The contracting officer will advise the contractor of the effort required and the then will follow up with a modification of the contract. See para 5.6 and 5.7 for further details.

1.4.1.1 Telework: Telework is not authorized.

1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation.

Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times, and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance.

The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays: The following are recognized US holidays. The contractor shall not perform services on these days:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth National Independence Day: June 19th

1.4.2.6 Independence Day: July 4th

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day: November 11th

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day: December 25th

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan

(QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Quality Assurance Plan (QASP) Performance Requirements

Summary. After acceptance of the QCP, the contractor shall obtain the Contracting officer representative, COR acceptance in writing of any proposed changes to its QCP. The contractor shall ensure that timely and effective corrective action is completed for all deficiencies identified by the Government. All deficiency responses shall include identification of the cause of the deficiency to preclude recurrence and an analysis of the contractor’s quality control program’s effectiveness in correcting the area the deficiency. Performance Requirements Summary (PRS).

A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after contract award. After acceptance of the QCP, the contractor shall obtain the Contracting officer representative (COR acceptance in writing of any proposed changes to its QCP.

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance

Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

Government Observations and Inspections. Government personnel other than KOs and CORs may occasionally observe contract operations. These personnel will not, however, interfere nor provide direction to the contractors’ performance.

1.4.5 Access and General Protection/Security Policy and Procedures. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative

(COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the local installation’s Security Forces, Director of Emergency Services or local Security

Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DoD, Headquarters Air Force (HAF) and/or local policy.

Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1. The contractor shall obtain base identification and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished, contractor identification badges while visiting or performing work on the installation.

2. The contractor shall submit a written request on company letterhead to the contracting officer listing the following: contract number, location of work site, start and stop dates, and names of employees and subcontractor employees needing access to the base. The letter will also specify the individual(s) authorized to sign for a request for base identification credentials or vehicle passes. The contracting officer will endorse the request and forward it to the issuing base pass and registration office or Security Forces for processing. When reporting to the registration office, the authorized contractor individual(s) should provide a valid driver s license, current vehicle registration, valid vehicle insurance certificate, and [insert any additional requirements to comply with local security procedures] to obtain a vehicle pass.

3. During performance of the contract, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials and vehicle passes for any employee who no longer requires access to the work site.

4. When work under this contract requires unescorted entry to controlled or restricted areas, the contractor shall comply with

5. Upon completion or termination of the contract or expiration of the identification passes, the prime contractor shall ensure that all base identification passes issued to employees and subcontractor employees are returned to the issuing office.

6. Failure to comply with these requirements may result in withholding of final payment.

1.4.5.1. RESERVED

1.4.5.1.1 RESERVED

1.4.5.1.2 RESERVED

1.4.5.1.3 RESERVED

1.4.5.1.4 RESERVED

1.4.5.1.5 RESERVED

1.4.5.1.5.1 RESERVED

1.4.5.1.6 RESERVED

1.4.5.2 For Contractors that do not require CAC, but require access to a DoD Facility and/or

Installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate

Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Air Force Instruction

(AFI) 10-245, AFI 31-101 and Air Force Manual (AFMAN) 31-113), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative)

1.4.5.3 Antiterrorism Awareness Level I Training (AT Level I). All contractor employees, to include subcontractor employees, requiring access to US Government installations, facilities and controlled access areas shall complete AT Level I training within 15 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. AT Level I may be accomplished by a Level I qualified instructor; completing the

Force Protection computer-based training (CBT) course on the Advanced Distributed Learning

System (ADLS) or Joint Knowledge Online at http://jko.jten.mil. Tracking for each contractor or subcontractor employee is the responsibility of the COR or unit AT Representative. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR within 15 calendar days after completion of training by each employee or subcontractor personnel.

1.4.5.4 RESERVED

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations.

Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the

Government's computer network, including the restriction against using the network to recruit

Government personnel or advertise job openings.

1.4.5.6 RESERVED

1.4.5.6.1 RESERVED

1.4.5.6.2 RESERVED

1.4.5.6.3 RESERVED

1.4.5.6.4 RESERVED

1.4.5.6.5 RESERVED

1.4.5.7 RESERVED

1.4.5.8 RESERVED

1.4.5.9 RESERVED

http://jko.jten.mil/

1.4.5.10 Protection of Personally Identifiable Information (PII). The contractor shall protect all

PII encountered in the performance of services in accordance with Defense Federal Acquisition

Regulation Supplement (DFARS) 224.103 Personally Identifiable Information and Department of Defense Directive (DoDD) 5400.11, Department of Defense Privacy Program, and DoD

5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

1.4.5.11 Requirement for OPSEC Training. In accordance with AFI 10-701, Operations

Security, OPSEC PMs/Signature Managers/Coordinators will provide OPSEC training or training materials to contract employees within 30 days of employees’ initial assignment to the contract and prior to having access to any critical information (CI) and annually thereafter.

General organizational orientations may need to be supplemented by duty-related orientations in the work center targeted toward specific critical information and vulnerabilities associated with the work. Initial training (OPSE 1301 - OPSEC Fundamentals) is located on the ADLS website and refresher OPSEC training is conducted annually (at Commander's Call). The contractor shall submit certificates of completion for each contractor employee to the COR within 15 calendar days after completion of training.

1.4.5.12 OPSEC: Contractor personnel shall not discuss government operations in public or over unprotected or unencrypted communications. Contractor personnel shall not disclose to unauthorized third parties, post to unofficial sites (including Social Networking sites) any images, data or information, or observed events that reveal sensitive government operations, personnel, or equipment. The Contractor shall not post to company websites, publications, newsletters or other media any images. When in doubt, company press releases related to this contract should be coordinated through the Contracting Officer Representative (COR) or

Technical Point of Contact, as applicable. Government issued badges, identification shall be removed and/or concealed from plain sight when off station and shall not be left in vehicles or unprotected. Badges and passes may not be duplicated or copied or loaned to others. Lost or stolen identification badges, vehicle passes etc. will be immediately reported to the 157th Security

Forces Squadron.

1.4.5.13 RESERVED

1.4.5.14 RESERVED

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 RESERVED

1.4.6.1.1 RESERVED

1.4.6.1.2 RESERVED

1.4.6.1.3 RESERVED

1.4.7 Special Qualifications:

1.4.7.1 ServSafe Certificate: The contractor shall perform the requirements in this PWS and conform to the professional standards identified in this agreement and shall follow all applicable

U.S. Department of Health and Human Services Food Code Standards, as well as state and local standards. Each supervisors shall possess a ServSafe certificate. A copy of all ServSafe certificates will be kept on file by the COR.

1.4.7.2 Food Handler Training: The contractor shall ensure that contract supervisors receive food handlers training from an individual designated by Military Public Health.

This training class is approximately one hour in length. All non-supervisory employees will be trained in food handling techniques by contract supervisors that have attended the food handlers training course. Refresher training is repeated annually or as often as necessary for personnel to be aware of their responsibilities in safe food handling.

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the

Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the

Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

1.4.10.1 The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicles passes) to the KO within 14 days of an employee’s departure.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract;

procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United

States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.12 RESERVED

1.4.13 RESERVED

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the

KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.15 RESERVED

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

AEI Army Enterprise Infostructure

AR Army Regulation

AT/OPSEC Antiterrorism/Operational Security

BI Background Investigation

CM Contract Manager

COR Contracting Officer Representative

DA Department of the Army

DD254 Department of Defense Contract Security Classification Specification

DFARS Defense Federal Acquisition Regulation Supplement

DoD Department of Defense

FAR Federal Acquisition Regulation

GFP/M/E/S Government Furnished Property/Material/Equipment/Services

HQDA Headquarters, Department of the Army

HSPD Homeland Security Presidential Directive

IA Information Assurance

IS Information System(s)

KO Contracting Officer

NGB National Guard Bureau

OCI Organizational Conflict of Interest

PII Personally Identifiable Information

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

SCR Service Contract Reporting

SSN Social Security Number

TE Technical Exhibit

USD(I) Under Secretary of Defense for Intelligence

UTA Unit Training Assembly

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The

Government will provide the necessary consumable items required for the performance of this contract

3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS.

3.2 Materials: The Government shall furnish to the contractor, for the performance of the services required hereunder, the following

3.2.1 All janitorial equipment, including brooms, scrub brushes, mops, etc.

3.2.2 All soaps, detergents and other cleaning chemicals.

3.2.3 All supplies including paper towels, rags, clean cloths, etc. Kitchen aprons as required.

3.2.4 Meals for contract staff: Staff has the ability to purchase the food prepared on UTA at the posted prices every year. The cost for the meal varies based on meal types.

3.4 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph

3.0, the contractor shall furnish everything required to perform these services as indicated in

Paragraph 1.1.

4.2 RESERVED

4.3 RESERVED

5.0 Requirements: The contractor shall:

5.1 Sanitation Requirements: The contractor shall comply with all federal and Air Force mandated sanitation requirements. Tri-Service food Code.

5.1.1 Clean and sanitize dishes, pots, pans, service ware and items needed for kitchen use. Clean and sanitize the following in the kitchen: equipment, floors, walls, chemical rooms, walk-ins and dry storage area. Setup, Tear-down and clean the dining areas in accordance with Tri-Service Food Code.

5.1.2 Floor Cleaning - General: Clean floors so that no visible dirt or dust remains on floors, floor mats or runners, in corners, behind doors, or under furniture and equipment. Spot clean floors to remove food spills and debris.

5.1.3 Spot Floor Cleaning: Spot cleaning is hand removing, sweeping, damp mopping or vacuuming small areas as necessary to remove food or beverage spills and debris such as straws, napkins, etc., from dining hall floors. Spot cleaning includes removal of water, sand, dirt, or stains caused by open doors or heavy traffic. On carpeted floors, spillages must be immediately cleaned with cold water to prevent stains from setting into the carpet. A properly spot cleaned floor is free of food spills and debris, sand, water, dirt or stains near open doors or heavy traffic areas.

5.1.4 Sweeping: Sweeping in other than food-handling areas may be accomplished using brushed, brooms, treated dust mops or electrically powered cleaners. A properly swept floor is free of litter, dust and foreign debris.

5.1.5 Vacuuming: Vacuuming of carpets is done using equipment the WING provides. After vacuuming, the carpet or floor shall be free of all visible litter and soil.

5.1.6 Damp Mopping: Damp mopping is performed to disinfect the floor in areas where wet mopping is not desirable. A properly damp mopped floor is free of dirt, dust, food residue, marks, film, streaks, debris, and standing water.

5.1.7 Wet mopping: Wet mopping follows sweeping and is the cleaning of other than carpeted or wood floors using cotton or sponge yarn mops. A properly wet mopped floor is free of dirt, dust, food residue, film, streaks, marks, debris and standing water.

5.1.8 Washing: Washing is substituted for, or added, following wet mopping concrete floors. A properly washed concrete surface is free of dirt, dust, food residue, debris and residue of mopping or soaking solutions.

5.1.9 Damp wiping (non-food surfaces): Damp wiping of furniture, decorations, and non-food surfaces of equipment is accomplished using a clean cloth dipped into disinfectant solution or dampened by a spray bottle. A properly damp-wiped surface is free of dirt, dust, grease, streaks, spots, debris, or water residue.

5.1.10 Spot Cleaning: Spot cleaning is the cleaning within any of the categories listed using the appropriate method. Spot cleaning is performed on an as required basis.

Properly accomplished spot cleaning causes the area cleaned to achieve the same standard achieved during scheduled service.

5.1.11 Glass Cleaning: Glass cleaning is done on interior doors, display cases, directory boards, mirrors, glass ovens, (does not include exterior windows). A properly cleaned glass surface is free of dust, dirt, grease or other matter, spots, streaks or residue.

5.1.12 Wall and Door Cleaning. Wall and door cleaning includes walls, wainscots, doors, posts, partitions, baseboards, trim, jams, and wall mounted fixtures. Properly cleaned wall and door areas shall be free of dirt, mold, stains, streaks, lint and splashes.

5.1.13 Lavatories and Locker Rooms; Both men and women’s are cleaned daily, to include mopping.

5.1.14 The contractor shall cleanup those areas that immediately affect customer service to include appearance of the dining facility.

5.1.15 Floor Drains: Clean floor drain after each meal.

5.1.16 Table Cleaning/Maintaining. Setup/Tear down tables with tablecloths as needed, napkin dispensers, and chairs in the dining room. Clean, and sanitize dining room tables and chairs, at a rate sufficient to ensure availability to customers.

Replenish dining table items (napkins, salt, pepper, condiments, etc.) so that they are available to all patrons without waiting.

5.1.17 Contractor will receive all food products and supplies from Services Flight

Store room personnel and will distribute to the contractors as needed.

5.1.18 Waste Management. All garbage and trash will be emptied when they are filled within 4” from the top of the container. Boxes, cans and papers, placed near a trash receptacle and marked

“TRASH” shall be removed. Soiled receptacles or wastebaskets will be cleaned. Any obviously soiled or torn plastic trash receptacle liners in such receptacles shall be replaced. Trash shall be disposed of in plastic bags secured with bag ties or tied. The Contractor shall pick up any trash that may fall onto the facility or grounds during the removal of such collected trash. The trash shall be deposited in the nearest outside trash collection point. Cardboard boxes will be torn down and placed in the recycle bin to comply with the base recycling program. Trash receptacles will cleaned at the end of the day.

5.2 Clipper Operations

5.2.1 General: Ensure that safe operation and correct procedures for the use of government furnished food service and housekeeping equipment are followed.

5.2.2 Tableware, plates, bowls, glasses and trays:

5.2.2.1 As soiled tableware, plates, bowls, silverware, and patron trays arrive in the clipper room, are to be sorted and pre-washed. Pre-washing consists of removing soiled material from soiled dishes by scraping and pre- flushing. Scraping and pre-washing is the removal of large food particles to lessen the amount of residue entering the dishwater. Scraping may be done by hand, by wearing rubber gloves, or with a rubber scraper. They can use other cleaning tools as well in my opinion

5.2.2.2 Place glasses, plates, bowls, silverware, and trays into proper ware washing racks and slide into dishwashing machine. All glasses, plates, bowls, silverware, and trays must be visually clean, free of food particles, water spots, film, cleaning or sanitizing agent residue, and grease.

5.2.2.3 Contractors are responsible for ensuring all tableware, and silverware are clean and free of food particles as they come out of the clipper. Any items not clean are required to be run through the clipper again to be sanitized properly.

5.2.3 Flatware

5.2.3.1 FLATWARE – STEP 1. Flatware will be sorted and placed in a detergent solution to loosen soil prior to the washing operation. If required, flatware (particularly forks) will be brushed by hand to loosen food particles. Flatware will be run through the clipper loose, and then sorted into containers with the handles down

5.2.3.2 FLATWARE – STEP 2. With the flatware inserted into containers with handles down, loaded into the flatware washing racks for the dishwashing machine. Flatware shall not be handled after washing. Invert clean, empty container over clean utensils and transfer to the final position with the handle up. When placing the flatware on the serving line the contractor will only touch the container carrying the utensils not the utensils. If the utensils are touched after being sanitized, they will be pulled off the serving line and will require re-sanitizing. Is this too much?

5.2.4 Serving line replenishment: Replenishment of glasses, plates, bowls, silverware, and trays is required throughout each meal. Contractor will ensure there is a current supply of tableware, glass, and silverware available at all times on the serving line.

5.2.5 Dishwashing agents: Detergent is added to the dishwasher detergent dispensers as required.

5.2.6 Sanitation: No eating or drinking in the clipper area is authorized.

5.3 Pot and pan cleaning operations

5.3.1 General: The following procedures and guidelines are required to be followed at all times and are the responsibility of the contractor.

5.3.2 Three compartment sink. The following water temperatures for the three compartments sink cleaning operations.

5.3.2.1 SINK COMPARTMENT # 1. This compartment is filled with soapy water from the cleaning agent mounted on the wall above the compartment. The water is required to maintain a temperature of 140 degrees F to 150 degrees F and will need to be replaced often to maintain the correct water temperature.

5.3.2.2 SINK COMPARTMENT # 2. This compartment utilized as a pre-rinse compartment and the water temperature is required to be maintained at 160 degrees F to 180 degrees F and will need to be replaced often to maintain the correct water temperature.

5.3.2.3 SINK COMPARTMENT # 3. This compartment is utilized as a sanitizing compartment and is filled with sanitizing agent mounted on the wall above the compartment. The water temperature shall be maintained at a temperature specified by the Government.

5.3.2.4 Wash water will be changed every 30 minutes and the drains cleaned, or as needed to maintain the correct water temperatures and sanitation levels in the sink compartments. Located above sink compartment three is the Sanitation Test Station with sanitation test strips. The contractor is responsible for checking the sanitation level in the sink compartment for the appropriate levels and replacing water and sanitizing agent as needed.

5.3.3 Pot and pan cleaning: All roasting pans, baking pans, steam table inserts, and cooking utensils used in preparation and service of food shall be thoroughly cleaned and sanitized after each use. This includes racks, which cooking personnel have removed from ovens and ranges, and components of food preparation machinery. They shall be free of food particles, other soil, grease, and cleaning and sanitizing agent residue.

5.3.4 Pans and utensils will be washed on a continuous basis to prevent a delay for cooks requiring this equipment.

5.3.5 Pans and utensils will be dried and then returned to their original storage position.

Military personnel will transport Machinery/equipment components to the cook’s work area for assembly. Assembly is the responsibility of the military.

5.4 Full Service KP Procedures

5.4.1 Execution: The 157th FSS will attempt to complete as much food prep as possible before drill. The contractor will report to the FSS COR on Saturday and Sunday mornings to receive any general updates for the meal period. The 157th FSS will provide any required training on the use of equipment

5.5 Emergency Services. Special and emergency situations (for example, accident and rescue operations, civil disturbances, weather warnings, base alerts) may necessitate a dining facility to operate on an extended basis of up to 24 hours per day. The contractor shall provide these services when required by the contracting officer, at the contract line item price for extended service hours. A representative of the contracting officer will verbally advise the contractor of the effort required and the contracting officer will follow up with a modification of the contract.

5.5.1 Contingency Services. Operations which may increase workload, to include Performance of Services during Crisis Declared by the National Command Authority

6.0 Contractor Personnel:

6.1 Management: The contractor shall provide a contract supervisor/manager on site who shall be responsible for the performance of the work. The name of this person, and an alternate or alternates, who shall act for the contractor when the manager is absent, shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available at all times to meet at New Hampshire Air

National Guard with government personnel designated by the contracting officer to discuss problem areas. The contract manager and alternate or alternates must be able to read, write, speak, and understand English. The positions shall at no time be vacant. They shall comply with installation rules and regulations for motor vehicle.

6.2 Sanitation. The contractor shall comply with all federal and Air Force mandated food preparation and sanitation requirement, AFI 48-116 Food Safety Program. The contractor shall cooperate in and make employees, facilities, and equipment available for all tests required by the

NHANG Medical Group. During actual or suspected food borne disease, the contractor shall make facilities, equipment, and employees available for testing and questioning by medical and other investigative personnel. No payment shall be made to the contractor for added costs, if any.

6.3 Personal Hygiene: The contractor shall make sure the Contract Employee meet the following personal hygiene requirements:

6.3.1 Employees shall trim facial hair to one inch or less.

6.3.2 Employees wear acceptable head covers (hats, caps, and hairnets) to prevent loose hair from falling into food or onto food contact surfaces.

6.4 Sickness and disease: When any symptoms of a communicable disease are experienced, the

Contract Employee will be promptly replaced with medically fit person(s). Contract Employee relieved of duty due to illness must have a medical clearance before returning to work. The

Contractor/Contractor Employee(s) shall inform COR prior to leaving.

6.5 Loitering: Contractor employees shall not loiter in any working or patron area. Upon completion of their assigned shifts, or after eating, employees shall promptly depart from the food service facilities and the base.

6.6 Contractor personnel who work in dining facilities under this contract may purchase food and beverages, to be consumed in the facility, at the established price for each meal. Employees may choose to bring food from other sources into the dining facility. Meal periods shall be taken by the Contractor employees at times agreed to by the Contractor supervisor and the Government representative in charge of the dining facility. Breaks are at the Contractor supervisor discretion, two (2) fifteen (15) minutes break per shift. Not during serving hours.

6.7 Training: The Contractor shall provide necessary training to employees and maintain records of all training on-site and have them available for government review. Training deem necessary by the 157th Services Flight will be conducted by Services Flight Management before daily duties are started, (example, fire drills, Ladder safety, Chemical uses, Proper Lifting).

6.8 Uniform Requirement. The uniform shall consist of:

6.8.1 Long pants

6.8.2 Short sleeve shirt

6.8.3 Clean Caps or hairnets

6.8.4 Shoes shall be of sturdy construction and shall cover the foot to meet sanitation and safety requirements. Open toed shoes, sandals, or sneakers shall not be worn.

6.9 The Contractor and Contractor’s personnel shall present a neat appearance and be easily recognized. This may be accomplished by wearing distinctive clothing bearing the name of the company or wearing name badges, which contain the company name and employee name. The contractor shall provide employees with a distinctive uniform, cap or hairnet, and identification tags.

6.10 Use of Alcoholic Beverages/Drugs: The use of alcoholic beverages or illegal drugs by The

Contractor and Contractor’s personnel on duty is strictly prohibited. Any violation shall be cause for immediate removal of the offender(s) by the Contract Employee(s) from further work.

Removal of Contract Employee(s) for such causes does not relieve the Contract Employee(s) of the requirement to provide required personnel to perform services.

6.11 Use of Tobacco. The use of tobacco products by Contract Employee(s) while on duty will be confined to those areas outside the dining facility that have been designated by the Government as smoking areas. Hands will be washed thoroughly upon returning to work.

6.12.Billing & Invoicing

6.12.1 The Contractor will include the following items on all invoices.

(i) Name and address of the contractor.

(ii) Invoice date and invoice number. (Contractors should date invoices as close as possible to the date of mailing or transmission.)

(iii) Contract number or other authorization for supplies delivered or services performed

(including order number and line item number).

(iv) Name and address of contractor official to whom payment is to be sent (must be the same as that in the contract or in a proper notice of assignment).

(v) Name (where practicable), title, phone number, and mailing address of person to notify in the event of a defective invoice.

Invoices will be submitted through Wide Area Workflow (WAWF) on a monthly basis as soon as

6.12.2 Practical after the conclusion of each drill period. Pricing shall match contracted amounts, or rates as modified should a contractual modification occur. Invoices will not be sent in advance or anticipation of services provided. Please reference DFARS Clause 252.232-7006

Wide Area Work Flow Payment Instructions for invoice submittal requirements.

7.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication

(Chapter/Page)

Date of Publication Mandatory or Advisory Website

AFI 32-7042

Waste Management

7 Nov 2014, incorporating change 1, 8 Feb 2017

Mandatory http://www.e- publishing.af.mil/

AFI 32-7086

Hazardous Materials

Management

4 Feb 2015 Mandatory http://www.e- publishing.af.mil/

AFI 48-116

Food Safety Program

19 Aug 20114, Incorporating change 1, 23 Mar

Mandatory http://www.e- publishing.af.mil/

AFI 48-147

Tri-Service Food Code

30 Apr 2014 Mandatory http://www.e-publishing.af.mil/

AFMAN 34-240

Food Service Program

Management

19 Apr 2019 Mandatory http://www.e- publishing.af.mil/

7.1 Applicable Forms: Forms applicable to the PWS are listed below:

Form Date Website

DD 1172-2

Application for Identification

Card/DEERS Enrollment

Mar 2017 http://www.dtic.mil/whs/directives/forms/index.htm

I-9

Employment Eligibility Verification

10/21/2019 https://www.uscis.gov/sites/default/files/files/form/i-9.pdf

DD 441

Department of Defense Security

Agreement

Feb 2020 http://www.dtic.mil/whs/directives/forms/dd/ddforms0001-

0499.htm

DD 250

Material Inspection and Receiving

Report

Aug 2000 https://www.esd.whs.mil/Directives/forms/dd0001_0499/ http://www.dtic.mil/whs/directives/forms/forminfo/forminfopage2479.html http://www.dtic.mil/whs/directives/forms/forminfo/forminfopage2479.html http://www.dtic.mil/whs/directives/forms/index.htm https://www.uscis.gov/sites/default/files/files/form/i-9.pdf http://www.dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm http://www.dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm https://www.esd.whs.mil/Directives/forms/dd0001_0499/

TECHNICAL EXHBIT 1

Unit Training Assembly (UTA) Schedule

Base Year: 1 November 2021 through 31 October 2022 with four (4) total option years remaining, running November 2022 through January 2026.

SERVICE NON-PERSONAL: Contractor to provide Custodial Services (K.P.) at

Pease ANGB, NH in accordance with specifications, terms and conditions described herein. Services are required eight (8) hours per day for a total of twenty four (24) days during UTA’s and semi- annual cleaning days.

UNIT TRAINING ASSEMBLY SCHEDULE FOR FY 2022

DATE TIME

02-03 Oct 2021 0800-1600

05-07 Nov 2021** (includes Friday) 0800-1600

04-05 Dec 2021 0800-1600

08-09 Jan 2022 0800-1600

05-06 Feb 2022 0800-1600

05-06 Mar 2022 0800-1600

02-03 Apr 2022 0800-1600

13-15 May 2022** (includes Friday) 0800-1600

04-05 Jun 2022 0800-1600

NO JULY UTA

13-14 Aug 2022 0800-1600

10-11 Sep 2022 0800-1600

TECHNICAL EXHIBIT 2

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Note: not all items in referenced publications are deliverables; the Contractor must refer to the specific performance objective to ENSURE scope of performance is met.

PWS

Paragraph

Task Performance

Standard

Acceptable Quality

Levels (AQL)

Surveillance

Method / By Whom

5.1 Comply with sanitation

requirements of the food code and state and local laws/regulations, which results in a satisfactory or better rating in Health

Inspections. Maintain the interior and exterior of the dining facility in a clean and sanitary condition at all times.

No more than two infractions per month

2 failures to perform sanitation requirements of the food code and state and local laws/regulations, which results in a satisfactory or better rating in Health Inspections

Periodic Inspection

- COR will review/spot check sanitation practices.

5.2 Tableware, plates, bowls, glasses and trays, are

continuously cleaned and sanitized, and returned to their stations to ensure there is a current supply available at all times on the serving lines.

90% of the time

10% failure to Maintain the interior and exterior of the dining facility in a clean and sanitary condition

Periodic Inspection

- COR will review

5.3 Compartment sink wash

water is changed every

30 minutes, and compartment temperatures maintained to comply with sanitation requirements. Pots, pans, and utensils are continuously washed and returned to their storage position to prevent delay for cooks requiring the equipment.

No more than two infractions per month

2 failures to perform sanitation requirements of the food code and state and local laws/regulations, which results in a satisfactory or better rating in Health Inspections

Periodic Inspection

- COR will review/spot check sanitation practices.

TECHNICAL EXHIBIT 3

Deliverables Schedule

PWS Reference /

Deliverable Title

Frequency Number of

Copies

Medium/Format Submit To

AT Level One

Training

Certificate

Annually 1 per employee

PDF or Hard

Copy

COR, OPSEC

Manager

ServSafe

Certificate

Annually 1 Per

Supervisor and alternate

PDF or Hard

Copy

COR

Food Handler

Training

Annually 1 per non-supervisor

PDF or Hard

Copy

COR

TECHNICAL EXHIBIT 4

Estimated Workload Data

This information is provided for historical background only. It is not a guarantee of workload quantities.

ITEM TIME ANNUAL ESTIMATED

QUANTITY

Lunch 2 Lines

(Main and Short order)

1100-1300

325-400 / day

Holiday Meals 2 Lines

(Main line, both lines)

1100-1300

350-425 / day

Carry Out Meals Box Lunches As

Requested

Upon Request Will be notified by

Services NCOIC