W15QKN-20-Q-5038 Released.pdf

SEE ADDENDUM

(No Collect Calls)

W15QKN20Q5038 11-Dec-2019

b. TELEPHONE NUMBER

609-562-4054

8. OFFER DUE DATE/LOCAL TIME

12:00 PM 23 Dec 2019

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W15QKN9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

MICHAEL BUSH

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

0011418330

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

US ARMY CONTRACTING COMMAND

5418 S. SCOTT PLAZA

JOINT BASE MDL NJ 08640

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W26AHU 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

99TH REGION

99TH READINESS DIVSION

1117 HARMONY DRIVE

BEDFORD VA 24523-2403

TEL: FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$19,500,000

NAICS:

561720

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF75

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W15QKN20Q5038

Section SF 30 - BLOCK 14 CONTINUATION PAGE

INSTRUCTIONS TO OFFERORS

THIS REQUIREMENT IS SUBJECT TO THE AVAILABILITY OF FUNDS AND IS SET ASIDE 100% FOR

SMALL BUSINESS

1. Solicitation W15QKN-20-Q-5038, Custodial Services – Bedford, VA (VA009) is solicited in accordance with Federal Acquisition Regulation (FAR) Part 12, Acquisition for Commercial Items and FAR Part 13, Simplified Acquisition Procedures.

2. The purpose of this solicitation is to procure Custodial Services in support of the 99th Readiness Division (RD). Custodial services, inclusive of maintaining a clean, neat and professional appearance is required at the Bedford USARC, 1117 Harmony Crossing Dr., Bedford, VA 24523-2321. All tasks shall be in accordance with the Performance Work Statement (PWS).

3. The Government intends to award a single, Firm-Fixed-Price (FFP) contract. The period of performance for this effort shall consist of a 12-month base period and four, 12-month option periods from date of contract award.

4. The North American Industry Classification System (NAICS) Code that applies to the principal nature of this acquisition is 561720 – Janitorial Services, size standard $19.5 million.

5. The Offeror must be registered in the System for Award Management (SAM) in order to be eligible to receive a Department of Defense contract award. If you need to register in SAM, go to https://www.sam.gov.

6. See Federal Acquisition Regulation (FAR) Clause 52.212-1, "Instructions to Offerors -- Commercial Items" and FAR 52.212-1, Addendum for additional information.

7. See FAR Clause 52.212-2, "Evaluation -- Commercial Items" and FAR 52.212-2, Addendum for additional information and evaluation criteria.

8. Site Visits are available at the following date(s)/time(s):

Address: Bedford USARC 1117 Harmony Crossing Dr.

Bedford, VA 24523-2321

a. Primary Site Visit:

i. On 16 November 2019 at 10:00 AM (Ante Meridian) ET (Eastern Standard Time)

b. Alternate Site Visit:

ii. On 18 November 2019 at 10:00 AM EST

All notifications to attend shall be submitted via e-mail at least 24 hours prior to the scheduled Site Visit date/time to Michael Bush, Contract Specialist at michael.a.bush89.civ@mail.mil, Scott A. Grenier, Regional Facility Operation Specialist at scott.a.grenier.civ@mail.mil and Donald L. Huson, Area Facility Operation Specialist, Donald.l.huson.ctr@mail.mil. If the notification to attend the Site Visit is not provided 24 hours prior to the Site Visit date/time the request will be denied.

9. All questions regarding this solicitation shall be submitted via email no later than 12:00PM EST on 19

December 2019 to Michael Bush, Contract Specialist at Michael.a.bush89.civ@mail.mil and Anthony Pavese, Contracting Officer at Anthony.r.pavese.civ@mail.mil. The questions will be answered all at once and be posted on the Beta SAM website (www.beta.sam.gov/) once the question period has closed.

10. COMPLETING A QUOTE FOR SUBMITTAL

a. Quotes are due no later than the date and time listed in Standard Form (SF) 1449, Block 8 and shall be submitted via email to: Michael Bush, Contract Specialist at Michael.a.bush89.civ@mail.mil and Anthony Pavese, Contracting Officer at Anthony.r.pavese.civ@mail.mil. Updates to this solicitation will be posted on the Beta SAM website (www.beta.sam.gov/).

b. The Offeror shall provide the name, title, address, email address and telephone number of the company/division point of contact regarding business decisions made with respect to the proposal and who can contractually obligate the company.

c. The Offerors shall submit a price for each FFP Contract Line Item Number (CLIN) for the base period and option periods on the SF1449 Continuation Sheets of the solicitation. Offerors are required to submit a signed SF1449 (Blocks 30a and 30b). In addition, the Contractor shall sign and acknowledge any potential resulting amendments to this solicitation. In doing so, the offeror accedes to the contract terms and conditions as written in the Solicitation.

d. Pricing for each CLIN must be submitted in the proper format. The proper format consists of QUANTITY * UNIT PRICE = AMOUNT/NET AMOUNT. In the event there is a discrepancy in the calculation, the UNIT PRICE will be held to the intended price multiplied by the QUANTITY. If the offeror shows only the AMOUNT/NET AMOUNT, but fails to enter a UNIT PRICE, the AMOUNT/NET AMOUNT divided by the QUANTITY will be held to be the intended price.

e. DUNS number, CAGE code, Federal TIN and any small business preference or socio economic concern (8(a) certified, HUBZone Certified, WOSB, etc.) under the applicable NAICS code, see block SF1449 Block 10.

f. The Contractor shall submit with its offer, it’s valid Certificate of Insurance, as prime Contractor, in accordance with the requirements and applicable insurance amounts set forth within the solicitation at FAR 52.228-5, Insurance – Work on a Government Installation,” and “Insurance Requirements”.

g. Offerors shall submit a technical approach with your quote to be considered for award. Your technical approach shall address whether you are subcontracting this effort or performing as the prime, your approach to how you will accomplish these services and equipment available for these services. The technical approach shall also include your technical capability, explanation of equipment, and manpower. Failure to provide this information may render your quote unacceptable.

11. All services shall be performed in accordance with the PWS.

12. All offers shall remain valid for 120 calendar days.

13. Attachment(s):

a. Attachment 0001 – Custodial Floor Plan (VA009)

14. For your convenience, below is a checklist of information required when completing a quote for submittal in accordance with these instructions:

QUOTE SUBMITTAL CHECKLIST

1. (Y/N)_____ Does your quote address items 9a through 9g of this FAR 52.212-1 Addendum?

2. (Y/N)_____Does your quote include Certificate(s) of Insurance for Workers Compensation, Auto and General Liability? If not, explain why _____________________________________________________

3. (Y/N)_____Does your quote include a technical approach?

4. (Y/N)_____Does your quote include the Total Quoted Price (base and all option years included)?

5. (Y/N)_____Does your quote include reference to an authorized individual who can contractually obligate your company?

6. (Y/N)_____Does your SAM record include NAICS Code 561720?

ACC-NJ NARRATIVES

HQ AMC-LEVEL PROTEST PROGRAM

If you have complaints about this procurement, it is preferable that you first attempt to resolve those concerns with the responsible contracting officer. However, you can also protest to Headquarters, AMC. The HQ, AMC-Level Protest Program is intended to encourage interested parties to seek resolution of their concerns within AMC as an Alternative Dispute Resolution forum, rather than filing a protest with the General Accounting Office or other external forum. Contract award or performance is suspended during the protest to the same extent, and within the same time periods, as if filed at the GAO. The AMC protest decision goal is to resolve protests within 20 working days from filing. To be timely, protests must be filed within the periods specified in FAR 33.103.

Send protests (other than protests to the contracting officer) to:

• Address:

Headquarters U.S. Army Materiel Command Office of Command Counsel-Deputy Command Counsel 4400 Martin Road Rm: A6SE040.001 Redstone Arsenal, AL 35898-5000

• Fax: (256) 450-8840

• Email: usarmy.redstone.usamc.mbx.protests@mail.mil

• The AMC-level protest procedures are found at:

Web Address: http://www.amc.army.mil/amc/commandcounsel.html

If Internet access is not available contact the contracting officer or HQ, AMC to obtain the AMC-Level Protest Procedures.

DISCLOSURE OF UNIT PRICE INFORMATION

This constitutes notification pursuant to Executive Order 12600, Pre-Disclosure Notification Procedures for Confidential Commercial Information (June 23, 1987), of our intention to release unit prices in response to any request under the Freedom of Information Act, 5 USC 552. Unit price is defined as the contract price per unit or item purchased. We consider any objection to be waived unless the contracting officer is notified of your objection to such posting prior to submission of initial proposals.

LEVEL I ANTI-TERRORISM AWARENESS TRAINING REQUIREMENTS FOR CONTRACTOR

EMPLOYEES (OCT 2010)

(a) All contractor employees requiring access to any Federally-controlled facility and logical access to Federally controlled information systems except for “national security systems” as defined by 44 U.S.C. 3542(b)(2), should be certified in Level I Anti-Terrorism Training. The training is accessible from any computer with access to the World Wide Web and is available at https:/atlevel1.dtic.mil/at. The contractor is responsible for ensuring that the training has been satisfactorily completed and that valid certificates of completion have been submitted to the Contracting Officers Representative (COR) with a copy furnished to the Contracting Officer. The Certificates are valid for one year, therefore, training shall be completed every year for the duration of the contract.

(b) The term Federally-controlled facility is defined as:

(1) Federally-owned buildings or leased space, whether for single or multi-tenant occupancy, and its grounds and approaches, all or any portion of which is under the jurisdiction, custody or control of a department or agency;

(2) Federally-controlled commercial space shared with non-government tenants. For example, if a department or agency leased the 10th floor of a commercial building, the Directive applies to the 10th floor only;

(3) Government-owned, contractor-operated facilities, including laboratories engaged in national defense research and production activities; and

(4) Facilities under a management and operating contract, such as for the operation, maintenance, or support of a Government-owned or Government-controlled research, development, special production, or testing establishment.

(c) The term “Federally-controlled information system” means an information system (44 U.S.C. 3502(8)) used or operated by a Federal agency, or a contractor or other organization on behalf of the agency (44 U.S.C. 3544(a)).

(d) The term "contractor employee" includes employees, agents, students or student interns, or representatives and all employees, agents or representatives of all subcontractors and suppliers

(c) The term “Federally-controlled information system” means an information system (44 U.S.C. 3502(8)) used or operated by a Federal agency, or a contractor or other organization on behalf of the agency (44 U.S.C. 3544(a)).

(d) The term "contractor employee" includes employees, agents, students or student interns, or representatives and all employees, agents or representatives of all subcontractors and suppliers.

GENERAL ADMINISTRATIVE INFO

CONTRACT ADMINISTRATION DATA

1. Inquiries concerning all contractual actions after award shall be directed first to the Contract Specialist. In my absence, please contact the Contracting Officer.

2. CHANGES: The Contract Specialist will incorporate all changes and other administrative actions to the contract as directed and authorized by the Contracting Officer.

3. POINTS OF CONTACT:

Contracting Officer Anthony R. Pavese Phone: 609-562-7300 Email: Anthony.R.Pavese.civ@mail.mil

Contract Specialist

Michael A. Bush Phone: 609-562-4054 Email: Michael.a.bush89.civ@mail.mil

Government Point of Contact Scott A. Grenier Phone: 254-220-8083 Email: scott.a.grenier.civ@mail.mil

4. SERVICE LOCATION:

Bedford USARC 1117 Harmony Crossing Dr.

Bedford, VA 24523-2321

5. FUNDING SUMMARY:

Base Year: $TBD Option Year One: $TBD Option Year Two: $TBD Option Year Three: $TBD Option Year Four: $TBD Total: $TBD

6. REQUIRED INSURANCE: FAR Clauses 52.228-5, Insurance – Work on a Government Installation. The Government requires Contractors maintain the minimum required insurance levels throughout the life of the contract. Below is a summary of the minimum levels of insurance: the following applicable insurance amounts are required at a minimum:

(1)Workers' Compensation and Employer's Liability: At least 100,000.00 coverage.

(2) General Liability: Bodily injury liability insurance coverage shall be written on the comprehensive form of policy of at least $500,000.00 per occurrence.

(3) Automobile Liability: Shall provide automobile liability insurance written on the comprehensive form of policy: At least $200,000.00 per person for bodily injury, $500,000.00 per occurrence for bodily injury, $20,000.00 per occurrence for property damage.

7. CONTRACTOR INFORMATION:

Name: TBD Phone: TBD Email: TBD

PWS

PERFORMANCE WORK STATEMENT

Custodial Services – Level 3

2019- Rev. 3

1. GENERAL. This is a non-personal services contract to provide custodial services in support of the 99th Regional Support Command. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract services providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. DESCRIPTION OF SERVICES. The contractor shall provide all personnel, supplies, supervision, tools, materials, equipment, transportation and other items and non-personal services necessary to provide custodial services in accordance with this Performance Work Statement (PWS) except as those items specified as government furnished property and services. The contractor shall perform to the standards in the contract as well as all local, state and federal regulations.

1.2. OBJECTIVE: The result of this contract will provide a clean, attractive workplace that presents the facility in its best appearance to enhance public relations and attractiveness of the facility.

1.3. SCOPE. Custodial service applies to all designated spaces including, but not limited to, halls, restrooms, offices, work areas, entrance ways, lobbies, storage areas and stairways as detailed in the floor plans.

1.4. PERIOD OF PERFORMANCE. The period of performance shall be for one base year of twelve months and four twelve-month option periods.

1.4.1 Site Visit. It is urged and expected to have vendors conduct a site visit prior to submitting a quote/offer for the requirement as the Maps are always revised and the scope of the requirement can't be properly ascertained without a site visit. There will be an initial and alternate site visit for this requirement see instructions to offeror for details. The contractor is responsible for obtaining appropriate site maps and solicitation prior to visit, none will be provided at the site visit. The site maps provided are estimates only and MUST be verified by the contractor.

1.5. GENERAL INFORMATION.

1.5.1. QUALITY CONTROL. The contractor shall maintain effective quality control to ensure services are performed in accordance with this PWS. The contractor’s quality control is a means by which he assures himself that his work complies with the requirement of the contract.

1.5.2. QUALITY ASSURANCE. The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. The plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). The Government will utilize the custodial inspection sheet found at Exhibit 2 to document quality of service provided.

1.5.3. HOURS OF OPERATION. The contractor is responsible for conducting business between the hours of 8:00 AM to 4:30 PM, Monday through Friday except Federal Holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar directed facility closings. No work shall be performed during non-duty hours, weekends or when the Government has no workforce on duty available for inspection of the Contractor’s work unless prior approval has been obtained. The contractor must maintain an adequate workforce for uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.5.3.1. RECOGNIZED HOLIDAYS: Any reference to holidays shall be construed to mean the Government holidays listed below:

New Year’s Day 1 January Martin Luther King Day 3rd Monday in January Presidents Day 3rd Monday in February Memorial Day Last Monday in May Independence Day 4 July Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day 11 November Thanksgiving Day 4th Thursday in November Christmas Day 25 December

When one of the above designated legal holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When a legal holiday falls on a Saturday, the proceeding Friday will be observed as a legal holiday. If a holiday falls on a scheduled Contractor workday, the following proceeding workday will be used to schedule the work to be accomplished.

1.5.4. PLACE OF PERFORMANCE. The work to be performed under this contract will be performed at the Bedford USARC, 1117 Harmony Crossing Dr., Bedford, VA 24523-2321.

1.5.5. TYPE OF CONTRACT. The Government will award a Firm Fixed Price contract vehicle.

1.5.6. PERSONNEL. The Contractor shall provide the Contracting Officer, and the Contracting Officer Representative (COR) or Regional Facilities Operational Specialist (RFOS) with a list of the names of employees or alternates to be employed in performance of the work 15 calendar days of performance start date. The Contractor shall also notify the COR or RFOS with any additions or deletions to the list of employees immediately.

1.5.6.1 Employees of the contractor assigned for performance of this contract shall be capable employees with sufficient experience and training to assure compliance with the contract requirements.

The employees shall be required by the Contractor to maintain themselves and their clothing in a neat and clean manner. A fully qualified workforce shall be on board no later than the second week of the contract.

1.5.6.2. CONTRACTOR REPRESENTATIVE. The contractor shall provide an onsite contractor representative who shall be physically present during normal duty hours to conduct overall management coordination and furnish liaison with the government. The contractor representative shall be the point of contact with the government and shall have authority to act or make decisions for the contractor on all matters pertaining to this contract.

1.5.6.3. CONDUCT OF PERSONNEL. The Contracting Officer may require the contractor to remove from the job site any employee working under this contract for reasons of misconduct, security, or found to be or suspected to be under the influence of alcohol, drugs, or other incapacitating agent. Contractor employee shall be subject to dismissal from the premises upon determination by the contracting officer that such action is in the best interests of the government. The installation commander has the authority to bar individuals from the installation. Such removal from the job site or dismissal from the premises shall not relieve the contractor of the requirement to provide sufficient personnel to perform the services as required by this PWS.

1.5.7 IDENTIFICATION OF CONTRACTOR EMPLOYEES. All contract personnel working in situations where their contractor status is not obvious to third parties are required to identify themselves by wearing clearly written and visible nametags at all times, as such to avoid creating an impression in the minds of members of the public that they are Government officials.

1.5.8. ORGANIZATIONAL CONFLICT OF INTEREST. The contractor shall not employ any employee of the United States Government or the Department of Defense, either military or civilian, if such employment may create a current or subsequent Organizational Conflict of Interest (OCI) as defined in Federal Acquisition Regulation Subpart 9.5. The contractor shall notify the Contracting Officer immediately whenever it becomes aware that participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary.

1.5.9. SECURITY REQUIREMENTS. Contractor personnel or any representative of the contractor entering the Reserve Center shall abide by all security regulations and shall be subject to security checks. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.5.9.1. KEY CONTROL. If the contractor is provided with keys to allow access to buildings and rooms requiring cleaning, they shall ensure they are not lost or misplaced and are not used by unauthorized personnel. The contractor shall not remove the keys from the premises nor are these keys to be duplicated. All keys that are provided to the contractor will require a logged entry signed signature and date. Keys shall be retained in possession of the janitorial staff while on the premises and returned to the COR/RFOS prior to leaving the premises including a logged entry signed signature and date. All keys lost by Contractor’s personnel shall be reported to the COR/RFOS immediately and shall be replaced at the Contractor’s expense.

1.5.9.2. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, Re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock, or locks shall be deducted from the monthly payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total costs deducted from the monthly payment due to the Contractor.

1.5.10. VEHICLE OPERATION. Contractor personnel operating motor vehicles used in performance of this contract shall have a valid state operator’s license and shall operate all motor vehicles in accordance with policies and procedures established by the Reserve Center. The contractor’s vehicles shall have an identification tag clearly visible while on site.

1.5.11. CONSERVATION OF UTILITIES. The Contractor shall instruct employees in utility conservation practices. The Contractor shall be responsible for operating under conditions, which preclude the waste of utilities, which shall include, but not be limited to the following and other like items:

a. Lights shall be used only in areas where and at a time when work is actually being performed.

b. Heating, Ventilation and Air Conditioning controls shall not be adjusted by the Contractor’s employees.

c. Water faucets and valves shall be turned off after use.

1.5.12. FIRE PROTECTION AND PREVENTION

1.5.12.1. All sweeping compounds, dust cloths and mop treating materials, floor oils and floor treatment materials (exclusive of waxes) shall be products, which are free of any spontaneous heating capability.

Listings of these products as free of this capability by the Underwriters’ Laboratory Inc. or other qualified nationally recognized testing organization, shall be considered as meeting these requirements.

1.5.12.2. The Contractor shall not store combustible supplies, including rags, paper and other like items near possible sources of combustion such as, steam pipes, high wattage lamp bulbs, and other like items.

However, dust rags may be stored in airtight metal containers at floor level. Rags, mops, brushes, wax and other cleaning tools which contain a residue of animal, vegetable or mineral oils which are subject to spontaneous combustion shall be disposed of, processed by daily laundering or removed off-site.

1.5.13 SAFETY

1.5.13.1. The Contractor shall instruct employees in appropriate measures as specified by the applicable provisions of the Occupational Safety and Health Act, 1970, PL 91-596 (84 Stat 1590). The Contractor’s employees shall not place mops, brooms, machines or other equipment in traffic lanes or other locations in such manner as to create safety hazards.

1.5.13.2. When the cleaning of public traffic areas (lobbies, halls or corridors) results in the temporary hazard of wet or slippery floor surfaces, parallel wet mopping or cleaning procedures shall be accomplished so that at no time will it be necessary for personnel to cross a wet surface to gain access to other parts of the area. Whenever this is possible, the Contractor shall use adequate warning signs or devices to warn the public of the hazard.

1.5.14. WORK SCHEDULE

1.5.14.1. A work schedule for Semi-Annual and Annual type services is to be submitted to the COR/RFOS thirty (30) days in advance of the scheduled task. Changes to the submitted work schedule shall be submitted for the COR’s/RFOS’s approval at least three working days prior to performance.

1.5.14.2. Except as otherwise specified, all work shall be performed during the Government’s regular working hours, as specified in section 1.5.3.

1.5.15 INTERFERENCE WITH GOVERNMENT BUSINESS

1.5.15.1. The Contractor shall schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and a mission. In those cases where some interference may be essentially unavoidable, the Contractor shall be responsible to make every effort to minimize the impact of the interference, inconvenience, and customer discomfort.

1.5.15.2. The Contractor shall prohibit his employees from disturbing papers on desks, opening desk drawers or cabinet or using telephone or office equipment provided for official Government use. The contractor should schedule work such that day rooms or break rooms are not serviced between 11:30 AM and 1:00 PM.

1.5.16 PROTECTION OF GOVERNMENT PROPERTY

1.5.16.1. During the execution of work, the Contractor shall take special care to protect Government property including furniture, walls, baseboards, and other surfaces from materials not included.

Accidental splashes shall be removed immediately.

1.5.16.2. The Contractor shall return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement if necessary.

2. DEFINITIONS. As used throughout this contract, the following terms shall have the meaning set forth below.

2.1. Clean. “Clean” shall be defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris, and other residue.

2.2. Contracting Officer. The Contracting Officer is a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the Contracting Officer acting within the limits of their authority as delegated by the Contracting Officer.

2.3. Contractor. The term Contractor as used herein refers to both the prime Contractor and any subcontractors. The prime Contractor shall ensure that his/her subcontractors comply with the provisions of the contract.

2.4. Contractor Representative. A foreman or superintendent assigned in accordance with paragraph 1.5.6.2.

2.5. Disinfect. Cleaning in order to destroy any harmful micro-organisms by application of an approved chemical agent.

2.6. Facility. An establishment, structure, or assembly of equipment designated for a specific function.

2.7 Frequency of Service.

2.7.1. Annual (A). Services performed once during each 12 month period of the contract. These services are to be performed within the sixth month of the contract. These services are to be conducted in accordance with the specified schedule unless change is scheduled in writing.

2.7.2. Semi-Annual (SA). Services performed twice during each 12 month period of the contract.

These services are to be performed once in the third month and once in the ninth month of the contract.

These services are to be conducted in accordance with the specified schedule unless change is scheduled in writing.

2.7.3. Monthly (M). Services performed 12 times during each 12-month period of the contract at intervals of 28 to 31 calendar days.

2.7.4. Semi-Monthly (SM). Services performed 24 times during each 12 month period of the contract during the first and third weeks of each month.

2.7.5. Weekly (W). Services performed 52 times during each 12 month period of the contract at intervals of six to eight calendar days.

2.8. Performance Requirements Summary (PRS). Identifies the key performance indicators of the contract that will be evaluated by the Government to assure contract performance the contractor meets standards.

2.9. Quality Assurance Surveillance Plan (QASP). An organized written document used for quality assurance surveillance. The document contains specific methods to perform surveillance of the contractor for each item of the Performance Requirements Summary.

2.10. Quality Assurance (QA). A Method used by the Government to provide some measure of control over the quality of purchased goods and services received.

2.11. Contracting Officer Representative (COR). The Government employee designated by the Contracting Officer to be responsible for monitoring of Contractor performance.

2.12. Regional Facilities Operational Specialist (RFOS). A designated individual who shall have the primary responsibility for assuring that all supplies, service or workmanship presented to or performed for the Government meet all conditions of the contract.

2.13 Quality Control (QC). A method used by the Contractor to control the quality of goods and services received.

2.14 Space. An area to receive custodial services, which may or may not be considered to be a room by common definition. Examples of space are definable sections of hallways, stairwells, lobbies, offices, entrances and elevators.

2.15. Waste Containers. Trash receptacles such as wastebaskets, trashcans, waste paper baskets, ashtrays, or any container holding rash, paper, or refuse of any type.

3. GOVERNMENT FURNISHED ITEMS AND SERVICES. The Government will provide the property and services listed below.

3.1. Utilities. The Government will furnish the following utility services at existing outlets, for use in those facilities provided by the Government and as may be required for the work to be performed under the contract: electricity, steam, natural gas, fresh water, sewage service, and refuse collection (from existing collection points). Information concerning the location of existing outlets may be obtained from the COR/RFOS. The Contractor shall provide and maintain, at his/her expense, the necessary service lines from existing Government outlets to the site of work.

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES.

4.1. GENERAL. The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS. Material, equipment, and supplies provided shall be of acceptable commercial grade and quality.

5. SPECIFIC TASKS.

5.1. The contractor shall provide the custodial services described herein. An inventory and description of the areas to receive custodial services is included in the applicable Custodial Drawings.

5.2. Basic services shall be performed at the locations identified in the drawings and frequencies detailed below, and shall consist of the services listed for the specified spaces. Furniture or other equipment (including waste containers) moved while performing basic services shall be returned to their original position.

5.3. WEEKLY SERVICES

5.3.1. Space Cleaning.

5.3.1.1. Sweeping/Dust mopping. Concrete/quarry tile, terrazzo, wood, resilient flooring shall be swept and dust mopped with a disinfectant so as to remove all loose dirt, dust and debris.

5.3.1.2. Cleaning walk-off mats. Each time floors are swept/dust mopped or vacuumed walk-off mats in that area shall be cleaned. Soil and moisture underneath shall be removed and the floor shall be cleaned as appropriate.

5.3.1.3. Empting waste containers. All waste containers shall be emptied and plastic liners containing anything other than paper products shall be replaced. Boxes, cans, bottles marked “TRASH” shall also be removed and disposed of. All waste collected shall be disposed of. All waste that is collected that falls on the floor and outside grounds during waste removal shall be picked up and disposed of by the contractor. All plastic liners in tall containers above 10 Gallons should be replaced every time.

5.3.2. Floor Care.

5.3.2.1 Damp Mopping. Prior to damp mopping, floors shall be swept/dust mopped to remove all loose direct, dust and debris. Floors shall be damp mopped with an approved cleaning solution to remove dirt, streaks, smears and stains.

5.3.3. Restroom Services.

5.3.3.1 Sweeping/Dust mopping. Latrine floors shall be swept/dust mopped to remove all loose dirt, dust and debris. Floor drains shall be cleaned and flushed with disinfectant.

5.3.3.2. Empting waste containers. Waste containers shall be emptied, disinfected, and plastic liners replaced.

5.3.3.3. Cleaning Fixtures. Restroom fixtures, including water closets, urinals, lavatories, and sinks shall be washed inside and outside utilizing a disinfectant, and shall be free of stains and odors. Pumice sticks and an approved toilet bowl cleaner shall be used to remove stains from urinals and water closets.

Brushes, sponges, and cloths that have been used to clean any other part of the restroom (including water closets, urinals, walls, floors and partitions) shall not be used to clean lavatories or sinks. Mirrors shall be cleaned and polished. All metal fixtures and hardware shall be cleaned.

5.3.3.4. Servicing Restrooms. Service shall include inspecting, replenishing, and cleaning supply dispensers. Contractor furnished restroom supplies shall include, but are not limited to, paper towels, toilet tissue, and soap. The contractor shall stock restrooms with sufficient supplies to insure that the supplies will last until the next scheduled service. If dispensers become empty before the next scheduled service, the Contractor shall replenish them at no additional cost to the Government. The contractor shall provide soap/paper dispensers if no permanent dispensers are available in the restrooms.

5.4. SEMI-MONTHLY SERVICES

5.4.1. Space Cleaning.

5.4.1.1. Drinking Fountains. Metal shall be wiped clean free of stains, smudges and scale.

5.4.2. Restroom Services.

5.4.2.1. Cleaning Restrooms. Wainscoting, partitions, walls, and doors shall be cleaned free of dirt, stains, and graffiti.

5.5. MONTHLY SERVICES

5.5.1. Space Cleaning.

5.5.1.1 Vacuuming carpets and rugs. Carpeted areas and rugs shall be vacuumed free of all loose soil and debris.

5.5.1.2. Cleaning walk on/off mats/system. Each time floors are swept/dust mopped or vacuumed walk-off mats in that area shall be cleaned. Soil and moisture underneath shall be removed and the floor shall be cleaned as appropriate. The entrance system (walk on/off mats) shall be swept/mopped and fully cleaned with each semi-annually service.

5.5.2. Floor Care.

5.5.2.1. Sweeping/Dust mopping. Concrete/quarry tile, terrazzo, wood, resilient flooring shall be swept and dust mopped with a disinfectant so as to remove all loose dirt, dust and debris.

5.5.2.2. Damp Mopping. Prior to damp mopping, floors shall be swept/dust mopped. Floors shall be damp mopped with an approved cleaning solution to remove dirt, streaks, smears and stains.

5.5.3. Restroom Services.

5.5.3.1. Cleaning Restrooms. Shower stall rooms and locker/dressing rooms shall be washed inside and outside utilizing a disinfectant, and shall be free of stains and odors.

5.6. SEMI-ANNUAL SERVICES

5.6.1. Floor Care.

5.6.1.1 Spray Cleaning and Buffing. Prior to spray cleaning and buffing, floors shall be damp mopped as specified above. Floor shall be spray cleaned and buffed to remove traffic marks, heavy soil, etc. The material used for spray cleaning and buffing shall contain a blend of detergents and polymers to emulsify surface soil and repair traffic areas. Any loose residue is produced by buffing shall be removed in a manner that will leave the floor clean without destroying the high gloss produced by buffing. When completed, a spray cleaned and buffed floor shall have a uniform, high gloss finish, free of scuff and heel marks. The floor finish shall be uniform from wall to wall, including corners.

5.6.1.2. Waxing and buffing. In the event that spray cleaning and buffing is not sufficient to maintain a uniform high-gloss finish, floors shall be completely waxed and buffed. The Contractor shall use a liquid wax system containing not less than 18% solids, the floors shall be damp mopped as specified above immediately prior to application of wax. Floors shall be buffed, if required, to a uniform gloss finish free from dirt, traffic marks, and stains.

5.7 ANNUAL SERVICES

5.7.1. Floor Care.

5.7.1.1. Stripping and Re-waxing Floors. Resilient flooring, to include restrooms shall be swept/dust mopped and stripped to remove all built up wax and imbedded dirt prior to re-waxing. After application of wax, areas shall be buffed (if required) sufficiently for maximum gloss and uniform sheen from wall to wall, including corners. The re-waxed floor shall present a clean appearance free from scuff marks and dirt smears. The contractor is responsible to move furniture and other equipment during floor stripping and re-waxing and relocate back to original positions.

5.7.1.2. Shampooing Carpets and Rugs. Prior to shampooing, carpets and rugs shall be vacuumed free of all loose soil and debris. Carpets and rugs shall be shampooed free of streaks, stains, and spots, and shall have a bright uniform color. Shampooing shall be done by the water extraction method. The contractor is responsible to move furniture and other equipment during shampooing and after drying relocate back to original positions.

5.8. CONTRACTOR MANPOWER REPORTING (CMR)

The contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the 99th Regional Support Command via secure data collection site. The contractor is required to completely fill in all required data fields using the following address: http://www.ecmra.mil and then click on “Department of the Army CMRA” or the icon of the DoD organization that is receiving or benefitting from the contracted services.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website.

6. ANTITERRORISM (AT) AND OPERATIONS SECURITY (OPSEC)

6.1. AT LEVEL 1 TRAINING. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 5 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: http://jko.jten.mil or non-CAC card holders -http://jko.jten.mil/courses/atl1/launch.html

6.2. ACCESS, GENERAL PROTECTION, AND SECURITY POLICY AND PROCEDURES.

Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

6.2.1 For contractors that do not require CAC, but require access to a DoD facility or installation.

Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

6.3 iWATCH TRAINING. The contractor and all associated subcontractor employees shall brief all employees on the local iWATCH program (training standards are provided by COR/RFOS). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR/RFOS. This training shall be completed within 30 calendar days of contract award and with 30 calendar days of new employees commencing performance with the results reported to the COR/RFOS not later than 5calendar days after contract award.

6.4 OPSEC TRAINING. Per Army Regulation 530-1, Operations Security, new contractor employees must complete Level I OPSEC training within 30 calendar days of reporting for duty and annually thereafter.

6.5 Threat Awareness Reporting Program. For all contractors with security clearances. Per AR 381- 12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b.

7. ATTACHMENT/TECHNICAL EXHIBIT LIST:

The exhibits below (PRS and Inspection Sheet) do NOT supersede the PWS. These exhibits represent MINIMUM standards and is not all encompassing. The PWS governs work to be completed within ALL applicable areas of the site-map.

7.1 EXHIBIT 1 - PERFORMANCE REQUIREMENTS SUMMARY

Performance Objective Standard Performance

Threshold Method of

Surveillance

The contractor shall Sweep/Dust mop in accordance with PWS paragraph 5.3.1.1, 5.3.3.1 & 5.5.2.1

TM 5-609 –

Military Custodial Services Manual:

Section 3.1.2.4 Sweeping Standards and Section 3.1.3.1 Mopping

95% with no more than one valid customer complaint a month

Random Sampling, Periodic Surveillance and/or Validated Customer Complaint

The contractor shall Cleaning walk-off mats in accordance with PWS paragraph 5.3.1.2 & 5.5.1.2

TM 5-609 –

Military Custodial Services Manual:

Section 3.1.8 Rug Cleaning

95% with no more than one valid customer complaint a month

Random Sampling, Periodic Surveillance and/or Validated Customer Complaint

The contractor shall empty waste containers in accordance with PWS paragraph 5.3.1.3 & 5.3.3.2

AR 420-1 Army Facilities Management Custodial Services

95% with no more than one valid customer complaint a month

Random Sampling, Periodic Surveillance and/or Validated Customer Complaint

The contractor shall damp mop in accordance with PWS paragraph 5.3.2.1 & 5.5.2.2

TM 5-609 –

Military Custodial Services Manual:

Section 3.1.5 Dry Cleaning; Section

3.1.7 Types of

Floors and Treatment

95% with no more than one valid customer complaint a month

Random Sampling, Periodic Surveillance and/or Validated Customer Complaint

The contractor shall clean fixtures in accordance with PWS paragraph 5.3.3.3

Technical Manual

(TM) 5-609-

Military Custodial Services Manual:

Section 3.4.1 Toilet Rooms

95% with no more than one valid customer complaint a month

Random Sampling, Periodic Surveillance and/or Validated Customer Complaint

The contractor shall service restrooms in accordance with PWS paragraph 5.3.3.4

TM 5-609-Military Custodial Services Manual: Section

3.4.1 Toilet Rooms

95% with no more than one valid customer complaint a month

Random Sampling, Periodic Surveillance and/or Validated Customer Complaint

The contractor shall clean drinking fountains in accordance with PWS paragraph 5.4.1.1

TM 5-609-Military Custodial Services Manual: Section

3.5.1.3 Drinking

Fountains

95% with no more than one valid customer complaint a month

Random Sampling, Periodic Surveillance and/or Validated Customer Complaint

The contractor shall clean restrooms in accordance with PWS paragraph

5.4.2.1 & 5.5.3.1

TM 5-609-Military Custodial Services Manual: Section

3.4.1 Toilet Rooms

95% with no more than one valid customer

Random Sampling, Periodic Surveillance and/or Validated Customer Complaint complaint a month

The contractor shall vacuum carpet and rugs in accordance with PWS paragraph 5.5.1.1

TM 5-609 –

Military Custodial Services Manual:

Section 3.1.8 Rug Cleaning

95% with no more than one valid customer complaint a month

Random Sampling, Periodic Surveillance and/or Validated Customer Complaint

The contractor shall spray clean and buff floors in accordance with PWS paragraph 5.6.1.1

TM 5-609 –

Military Custodial Services Manual:

Section 3.1.5 Dry Cleaning; Section

3.1.7 Types of

Floors and Treatment

95% with no more than one valid customer complaint a month

Random Sampling, Periodic Surveillance and/or Validated Customer…