18R1041_LAUNDRY_SOLICITATION.docx

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W15QKN-18-R-1041
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W15QKN18R1041

Section SF 30 - BLOCK 14 CONTINUATION PAGE

INSTRUCTIONS OF OFFERORS

INSTRUCTIONS TO OFFERORS

1. This is a 100% Small Business Set-Aside and is being done under FAR Paaaaaaart 13.5 Simpliified Procedures for Certain Commercial Itmes. All questions should be addressed in writing and submitted via electronic mail to Contract Speicalist, Rashida Funches at rashida.d.funches.civ@mail.mil.

2. All proposals are due no later than the date and time specified in Block 8 of the SF1449. No offer will be accepted if received after this date and time. Proposals may be emailed to Contract Specialist Rashida Funches at rashida.d.funches.civ@mail.mil.

3. Prior to award, awardee must be registered in SAM (System for Award Management) database. Registration can be accomplished at https://www.sam.gov.

4. If not uploaded to SAM, offerors must submit with their offer their Representations and Certifications that are included in this Solicitation.

5. Anywhere in this solicitation where the term offer is used, it is hereby changed to read quote.

6. Anywhere in this solicitation where the term offeror is used, it is hereby changed to read quoter.

7. The Government intends to award a single contract resulting from this Solicitation. Quotations shall include pricing for all items listed in the Solicitation. Failure to do so shall be cause for rejection of the entire quote.

8. The U.S. Government maintains a tax-exempt status.

9. Invoice and Payment for this contract will be Wide Area Workflow (WAWF). Contractors must self-register for WAWF at https://wawf.eb.mil.

10. BASIS FOR AWARD - The Basis of Award shall be in accordance with FAR Part 13.5, Simplified Procedures for Certain Commercial Items and FAR Part 12, Acquisition of Commercial Items. Award will be made to the lowest priced offeror who meets the technical requirements of the Solicitation.

11. QUOTE SUBMITTAL:

a. Quotes shall be submitted on Standard Form (SF) 1449.

b. Pricing shall be submited in the proper format. The proper format consists of QUANTITY x UNIT PRICE = TOTAL AMOUNT. In the event there is a difference between a unit price and the extended total, the unit price will be held to be the intended price. If the offeror shows only the total price but fails to enter a unit price, the total divided by the estimated quantity will be held to be the intended price.

c. Quote should include FOB DESTINATION PRICING; freight should not be listed separately. Line Item pricing should include all applicable taxes, fees, gratuities, commissions, services charges, etc. The Federal Government is tax exempt.

d. All Representations and Certifications (see 4 above) to include provision, Cage, TIN, and Dun and Bradstreet number are to be returned with the quote. Dun and Bradstreet information can be found by calling (800) 333-0505.

Dun and Bradstreet Number: __________________

CAGE (Commercial and Government Entity) code: _____________

TIN (Federal Tax Identification Number): _________________

PERFORMANCE OF WORK

Performance Work Statement (PWS) Laundry and Dry Cleaning 04/06/2015 Version 1.0

Vision Statement3
1 Introduction3
1.1 Mission3
1.2 Background3
1.3 Scope3
2 General Requirements3

2.1 The contractor shall provide laundry and dry cleaning services to authorized individuals and organizations……………………………………………………………………………………3

2.1.1 The contractor shall clean Organizational Clothing and Individual Equipment (OCIE) for authorized customers…………………………………………………………………………...6

2.1.2 The contractor shall provide laundry services for linens………………………………….6

2.1.3 The contractor shall operate a linen Direct Exchange (DX) Point……………………….6

2.1.4 The contractor shall provide Dry Cleaning Service……………………………………….7

2.1.5 The contractor shall clean Specialty ItemsError! Bookmark not defined.Error! Bookmark not defined.7
2.1.6 The contractor shall provide repairs to individual garments or organizational items.Error! Bookmark not defined.Error! Bookmark not defined.8
2.2 Non-Personal Services3
2.3 Business Relations - NA3

2.4 Contract Administration and Management…………………………………………………...8

2.4.1 Contract Management………………………………………………………………………..8

2.4.2 Contract Administration9
2.4.3 Personnel Administration.9

2.5 Subcontract Management…………………………………………………………………… 9

2.6 Contractor Personnel, Disciplines, and Specialties .9

2.6.1 Contractor Personnel Requirements………………………………………………………..9

2.7 Location and Hours of Work 11

2.8 Contractor Planning, Resource Management………………………………………………12

3 Performance Requirements - See paragraph 23
4 Special Requirements3
4.1 Security and Safety3

4.1.1 Physical Security, Anti-terrorism & Operations Security………………………………..13

4.2 Transition3
4.3 Government Furnished Materials - NA14
4.4 Environmental Requirements14
4.5 Quality3
4.5.1 Quality Control3
4.5.2 Quality Assurance Surveillance Plan (QASP)15

5 Deliverables - See Paragraph 2………………………………………………………………..15 6 Related Documents Army Regulation 210-130 is related to this project

Performance Work Statement (PWS) Laundry and Dry Cleaning Vision Statement

The contractor shall provide pickup and delivery at designated location

1 Introduction Laundry and Dry Cleaning contract service is to clean and press linens for Reserve components on a direct basis and is in direct support of organizational health and sanitation requirements and meal preparation attire as it relates to life, health and safety.

1.1 Mission

The Army's installation Laundry and Dry Cleaning Program provides pick-up and delivery at designated locations for services for linens and laundry pick-up points. Includes the following: Coordinate and recommend local policy and procedures for the Garrison Commander; Planning for equipment replacement/maintenance at government owed facilities; program accountability for: Blankets, pillows, sheets, pillowcases, mattress covers, bedspreads, tablecloths, special categories, i.e., individual piece rate and DOD reimbursable work, OCIE, Cook and medical non-reimbursable whites; confinement uniforms. Provides dry cleaning services in accordance with environmental OSHA/host nation, and other applicable regulations and policies.

1.2 Background

The Army Sustainment Command (ASC) has provided or made available, Laundry & Dry Cleaning services to clean and press textiles, garments, linens, OCIE and fabrics for active or reserve components on a direct or reimbursable basis. Laundry & Dry Cleaning operations are primarily governed by AR 210-130. ASC provides manpower and contracts for L&DC at specific installations, both CONUS and OCONUS.

1.3 Scope

The Contractor shall furnish labor, supervision, transportation for pickup and delivery services, supplies, vehicles, tools, materials, facilities and equipment (except as specified in this contract as Government-furnished) necessary for the performance of dry cleaning, organizational bulk and piece rate customer laundry services at Fort Devens. This contract includes functions, tasks and responsibilities normally inherent to a laundry and dry cleaning facility. The Contractor shall receive, account for, process and return articles tendered for laundry. The Contractor shall establish and maintain a system of records to quantify work performed and shall prepare administrative correspondence and reports incidental to the work covered in this contract. The Contractor shall ensure that only authorized individuals are afforded laundry services and shall operate piece rate services and collect monies from individuals for piece rate cash services. Services shall be performed in compliance with the standards as contained or referenced in this contract. The Contractor shall schedule and manage operations to maximize responsiveness, efficiency and economy to the Devens community.

2 General Requirements The Contractor shall pick-up soiled items/equipment from Fort Devens weekly on Tuesdays or as needed, to be coordinated in advance by 0900 and clean items shall be returned to the location it was received from. The contractor shall maintain hand receipt responsibility for linens in accordance with AR 710-2, DA Pam 710-2-1, AR 735-5, and other regulatory requirements. The contractor shall receive, account for, process and return all organizational and individual articles tendered for laundering. The contractor shall establish and maintain a system of records to quantify all work performed and shall be responsible for the preparation of reports incidental to the work covered by this contract. The contractor shall ensure that only authorized individuals are afforded laundry service. All work and services provided by the contractor shall be performed in accordance with the standards as contained or referenced herein.

2.1 The Contractor shall provide laundry and dry cleaning services to authorized individuals and organizations.

All work performed under the contract shall be provided in accordance with the terms and conditions of the contract and AR 210-130.

2.1.1 The Contractor shall clean Organizational Clothing and Individual Equipment (OCIE) for authorized customers.

Performance Standards

a) STD: All items shall be laundered in accordance with customer/manufacturer's instructions.

AQL: 100%,

b) STD: Each item shall be clean (free of soil, spots, water-soluble stains, bacteria, fungi, and other microorganisms, including pathogens or disease-producing organisms), odor and lint free.

AQL: 100%

c) STD: All items shall be thoroughly dried.

AQL: 100%

d) STD: All items turned in for laundry will be completed within five (5) business days.

AQL: 90%

e) STD: Finished products shall be protected from any contaminants that would require items to be recleaned.

AQL: 100%

f) STD: Items shall be packaged to provide ease of item count and in a manner to preserve the sanitary condition of the finished work during all phases of handling and transit.

AQL: 100%

g) STD: The contractor shall comply with federal, state, local and Department of Health regulations, and the Center for Disease control (CDC) and the Healthcare Infection control Practices Advisory Committee (HICPAC) regulations.

AQL: 100%

h) STD: All items that fail to meet quality standards shall be returned for recleaning at no additional costs.

AQL: 100%

2.1.2 The Contractor shall provide laundry services for linens.

Performance Standards

a) STD: All linens (sheets, pillowcases, mattress covers/pads, bedspreads and blankets) and pillows shall be clean (free of soil, spots, water-soluble stains, bacteria, fungi, and other microorganisms, including pathogens or disease-producing organisms), odor and lint free.

AQL: 100%

b) STD: Bedspreads shall be cleaned in accordance with care label and instructions.

AQL: 100%

c) STD: All items shall be thoroughly dried in accordance with manufacturer care label/instructions.

AQL: 100%

d) STD: All finished flatwork shall be dried, folded and bundled (10 sheets, 10 pillowcases, 5 mattress covers/pads, 5 bedspreads and 5 blankets).

AQL: 90%

e) STD: Finished products shall be protected from any contaminants that would require items to be recleaned.

AQL: 100%

f) STD: All items turned in for laundry will be completed within five (5) business days.

AQL: 90%

2.2 Non-Personal Services

The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any action constitutes, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Procuring Contractor Officer (PCO) immediately.

2.3 Business Relations - NA

2.4 Contract Administration and Management

(a) Applies to contracts for laundry and dry cleaning services within the United States;

And

(b) May be used as guidance in areas outside the United States.

2.4.1 Contract Management

2.4.1.1 The contract shall provide a Project Manager who shall be responsible for the overall management, performance and coordination of this contract. The Project Manager shall act as the central point of contact with the Government. The Project Manager shall have signature authority and the authority to make independent decisions concerning the performance of the contract to include personnel staffing, work beyond normal operating hours and contract negotiations. An alternative shall be designated to act in the same capacity as the Project Manager during his absence.

2.4.1.2 The contractor shall provide the names, addresses, and telephone numbers of the Project Manager and designated alternate to the KO/COR, not later than 10 calendar days prior to contract start date. The contractor shall provide written notice to the KO/COR as specified in Figure 1-1.

2.4.1.3 The contractor's Project Manager and Alternate shall each possess three years specialized experience in supervising, administering and managing a laundry and dry cleaning operation.

2.4.1.4 The Project Manager or Alternate shall be present during normal operating hours. At other times when employees are working the Project Manager shall be on call to handle contractual matters that may arise.

2.4.2 Contract Administration

An individual duly assigned by appropriate authority to administer a contract.

2.4.3 Personnel Administration

The contractor shall provide the following management and support as required. The contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The contractor shall make necessary travel arrangements for employees, if required. The contractor shall provide administrative support to employees in a timely fashion (time keeping, leave processing, pay, emergency needs).

2.5 Subcontract Management

The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractors may add subcontractors to their team after notification to the Procuring Contracting Officer (PCO) or Contracting Officer Representative (COR). Cross teaming may or may not be permitted.

2.6 Contractor Personnel, Disciplines, and Specialties

2.6.1 Contractor Personnel Requirements

2.6.1.1 The services provided under this contract are strictly non-personal in nature. Under this contract, no employer-employee relationship will exist between the Government and the contractor and/or between the Government and the contractor's employees. No contractor employee will be directly supervised by the Government. All individual employee assignment and daily work direction shall be given by the contractor. If the contractor believes any Government action, inaction or communication would create a personal services relationship, or appearance of, between the Government and any contractor employee, the contractor shall promptly notify the contracting officer. Additionally, the contractor shall ensure all contracted employees fully understand the Government contractor relationship. All contractor employees must be fully aware that Government personnel do not have direct authority over contractor personnel. Additionally, all contractor employees must fully understand that only the KO has the authority to change the terms of the contract, only the KO has authority to direct work, and both the KO & COR can provide guidance.

2.6.1.2 The contractor shall provide the appropriate amount of personnel with required training, skills and experience in order to accomplish the work required under this PWS. Additionally, the contractor must exercise due diligence in its hiring practices to validate required skills and ensure employee probity. Moreover, the contractor shall provide its employees with detailed instruction on Government policies and regulations in the areas of safety, security, and environmental compliance as they pertain to the operations specified or implied in this PWS and subsequent modifications. The contractor shall not allow any employee that is not certified, trained or licensed for a particular task to perform such work.

2.6.1.3 The contractor shall ensure all required interviews, background checks, and forms are up to date and on file at all times.

2.6.1.4 The contractor shall develop a training program addressing both Government training and contractor-provided training to ensure contractor personnel are trained and required skills are maintained to accomplish the requirements of this effort. Additionally, the contractor will be advised of mandatory Government sponsored training (e.g., anti-terrorism training) and shall request, in writing, authorization for additional training to be approved by the KO. The contractor shall maintain records of all accomplished training.

2.6.1.5 The contractor shall ensure that all contractor personnel meet the physical requirements to perform the function(s) and task(s) to which they are assigned.

2.6.1.6 Contractor employees or representatives will, at all times, be clearly identified as such and must be distinct from Government personnel. Contractor employees shall not act, advertise, or willfully appear to be Government employees, agents, or representatives. Contractor employees are required to appropriately identify themselves as contractor employees. Contractor employees will be introduced as contractor personnel and must wear contractor furnished identification badges that display the employees name, photograph and company name in a conspicuous place on exterior clothing, above the waist, except when safety or health reasons prohibit. Upon termination of this contract or the employment of any individual, the contractor shall destroy the affected individuals’ badge(s). For additional guidance reference Army Contracting Agency Contracting in the Workplace Guide at:

Error! Hyperlink reference not valid.

2.6.1.7 While on a Department of Defense installation: Contractor personnel shall be appropriately dressed, including individual protective clothing and equipment, for the work to be performed. At no time will contractor employees, or representatives wear or display any clothing, garment or accessory that is offensive, racial, gang-related, otherwise derogatory, or contrary to the Army values. Government rules and policies, regulations, laws, directives and requirements which are in place or issued during the contract term relating to law, order, and security shall be applicable to all contractor employees. Contractor personnel who violate such rules, policies, regulations, laws, directives or requirements may be denied access to the installation, either temporarily or permanently. The contractor shall provide employees with appropriate dress code information.

2.6.1.8 The contractor shall not hire any person whose employment would result in a conflict of interest or employment that is prohibited by the latest Department of Defense (DoDD) 5500.7.R entitled "Joint Ethics Regulation".

2.6.1.9 The contractor shall not employ persons considered by the Government to be a potential threat to the health, safety, security, general well-being, or mission of the installation and its population.

2.6.1.10 Employment of off-duty military personnel or Government civilian personnel is permissible provided such employment does not contravene the policies set forth in DoD Joint Ethics Regulation 5500.7-R as determined by local Staff Judge Advocate (SJA).

2.6.1.11 The contractor shall ensure the contractor project manager and the alternate project manager possess basic proficiency in the English language (reading & writing).

2.6.1.12 Contractor employees having duties on a DoD installation shall not loiter in any work or patron area. Upon completion of their assigned duties on the installation, contractor employees will depart the facility within a reasonable amount of time.

2.6.13 The contractor shall establish a drug-free workplace and ensure all employees are drug free.

2.6.14 All contractor personnel required to access a Government installation in performance of their duties under this effort must possess a Common Access Card (CAC); non-CAC eligible contractor employees must possess the appropriate Government issued identification for entry to the installation (e.g. DA Form 1602), as required. The Government will issue a CAC to all qualified contractor employees performing work under this contract in accordance with Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24, Federal Information Processing Standards Publication (FIPS PUB) Number 201, and the Department of Defense, and Directive Type Memorandum (DTM) 08-003. The Government reserves the right, in its sole discretion, to refuse a CAC to any employee or to revoke one for security or other reasons.

2.6.15 Contractors that require a CAC (before CAC issuance) must, at a minimum, have a favorably adjudicated National Agency Check with inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. At the discretion of the sponsoring activity, an initial CAC may be issued based on favorable review of the FBI fingerprint check and successfully scheduled NACI at the Office of Personnel Management.

2.7 Location and Hours of Work

The Federal Government observes the following holidays and except for emergencies, 24/7 operations, or as otherwise noted in this PWS or subsequent modifications, Government personnel in CONUS locations (to include Alaska and Hawaii) will not be available on the following days:

New Year’s Day First day of January (or as observed) Martin Luther King, Jr. Birthday Third Monday of January

Presidents DayThird Monday of February
Memorial DayLast Monday of May
Independence DayFourth day of July (or as observed)
Labor DayFirst Monday of September
Columbus DaySecond Monday of October
Veterans Day11th day of November (or as observed)
Thanksgiving DayFourth Thursday of November
Christmas Day25th day of December (or as observed)

2.8 Contractor Planning, Resource Management

2.8.1 If the Senior Mission Commander or Installation (Garrison) manager declares an installation closed or road conditions red or black [or otherwise deemed unsafe for routine travel/use] due to inclement weather, the contractor will not pick up or deliver laundry to the installation. The remuneration of contractor employees for lost time due to weather or other allowable causes is at the sole discretion of the company and is not an allowable cost under this effort.

2.8.2 When required and directed by the KO, the contractor shall provide technical support or assistance at customer locations within the LRC area of responsibility. The impact of this additional customer support to current workload / capability must be assessed by the contractor prior to the assistance being provided. If the support or assistance is anticipated to impact cost or mission capability, the contractor must contact the COR prior to performing support or assistance.

2.8.3 The contractor shall ensure that all contractor-generated technical records, reports, files, and other documentation are made available to the KO/COR during the performance of this contract. This contractor shall obtain KO approval before releasing any information that has been stored, generated, or archived related to this contract to the contractors corporate or other off-site offices, to other Government activities or agencies, to other contractors, or to private parties. This restriction does not apply to contractor data needed to properly execute this effort (e.g. man-hour reporting).

2.8.4 The contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract. The contractor is required to completely fill in all required data fields using the following web address: Error! Hyperlink reference not valid.. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at: Error! Hyperlink reference not valid..

3 Performance Requirements - See paragraph 2 4 Special Requirements This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

4.1 Security and Safety

4.1.1 Physical Security, Anti-terrorism & Operations Security

4.1.1.1 Neither the contractor nor any of its employees will disclose, or cause to be disclosed, any information concerning operations which could result in or increase the likelihood of the possibility of a breach of the activity's security or interrupt the continuity of operations. Additionally, the Fort Devens Public Affairs Office (PAO) is the only official spokesperson for the installation. No information regarding performance of this contract will be released to the media without prior approval of the PAO, KO or their authorized representative(s).

4.1.1.2 When securing all non-classified Army property, the contractor will abide by the requirements of AR 190-11, AR 190-13, AR 190-51, AR 190-45, local installation and unit physical security policies, plans and procedures along with all applicable supplements. All contractor physical security plans, policies and procedures will conform to the applicable installation and local ASC Unit plans, policies and procedures.

4.1.1.3 Upon notice to proceed date, the contractor will request and obtain CAC and badges required for personnel to access work locations. Specific contractor security access requirements are outlined in the Contract Security Classification Specification, DD Form 254 and respective Government Trusted Agent (TA) will be responsible for approving and facilitating contractor acquisition of contractor CACs and badges through the contractor Verification System and local security offices. Temporary employees (employed 90 calendar days or less) will be allowed access as long as they have a visitors badge and comply with Installation policy. Once a contractor is no longer eligible to perform work on a contract, the CAC must be turned in to the Government (e.g., TASS trusted agent). CACs cannot be transferred between contracts.

4.1.1.4 As directed by the KO / COR, the contractor will remove, at no additional cost to the Government, any employee who endangers operational or national security. The contractor is reminded that the Government has the right to exclude individuals from its facilities. If this action results in any employee being unable to perform his/her duties, the contractor shall replace him/her at no additional cost to the Government.

4.1.1.5 The contractor employees will comply with applicable installation / facility access including local security policies and procedures (provided by the Government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor workforce will comply with all personal identity verification requirements. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

4.2 Transition

4.2.1. One week prior to contract start date, concurrent formal inventories shall be performed jointly by the successful offeror and the outgoing contractor. Parties to these inventories shall provide sufficient personnel to perform the inventories.

4.2.2. As each area is inventoried, the outgoing contractor and incoming contractor shall reconcile the inventory results. Within 48 hours after reconciliation is completed, the incoming contractor shall review the results of the inventory, and reconciliation thereof. The incoming contractor shall assume direct responsibility for the reconciled on-hand balances on contract start date. Should the incoming contractor take exception to any or all of the balances or the manner in which they were reconciled, a mutual effort shall be made within 5 working days to resolve the conflict. If the conflict cannot be resolved to the contractor's and the Contracting Officer's mutual satisfaction, additional inventories of selected items or of entire areas may be required.

4.3 Government Furnished Materials - NA

4.4 Environmental Requirements

4.4.1 The contractor shall be knowledgeable of, and comply with, all applicable local, installation, federal and state environmental laws and regulations (note: roads and highways are considered public throughways).

4.4.2 The contractor shall use bio based cleaning products to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user. All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards. All supplies and materials to be used in the performance of work described herein are subject to the approval of the Contracting Officer Representative (COR).

4.4.3 The contractor shall ensure their vehicles do not drip fuel, grease, oil or other environmentally hazardous components on the installation. Where dripping occurs, the contractor shall place drip pans to catch the dripping material and discard of it in accordance with 40 CFR Parts 262-268.

4.5 Applicable Directives - NA

4.6 Quality

This section describes the Quality Control components for this effort. The following sub-sections provide details of various considerations on this effort.

4.6.1 Quality Control

4.6.1.1 The Contractor shall develop a Task/Delivery Order QCP and maintain an effective quality control program to ensure services are performed in accordance with the IDIQ contract and this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractors QCP is the means by which he assures himself that his work complies with the requirement of the contract.

The finalized QCP will be accepted by the Government at the time of the award of the Task/Delivery Order. The Contracting Officer may notify the Contractor of required modifications to the plan during the period of performance. The Contractor then shall coordinate suggested modifications and obtain acceptance of the plan by the Contracting Officer. Any modifications to the program during the period of performance shall be provided to the Contracting Officer for review no later than 10 working days prior to effective date of the change. The QCP shall be subject to the Governments review and approval. The Government may find the QCP "unacceptable" whenever the Contractors procedures do not accomplish quality control objective(s). The Contractor shall revise the QCP within 10 working days from receipt of notice that QCP is found "unacceptable."

4.6.1.2 The contractor shall be responsible for costs associated with any re-work that is due to incomplete, incorrect, or improper tasks performed by its personnel. The contractor will implement a tracking system that accounts for its re-work separately from re-work that is not caused by the contractor personnel.

4.6.2 Quality Assurance Surveillance Plan (QASP)

The Government shall monitor the Contractors performance under this Task/Delivery Order in accordance with the Governments QASP.

5 Deliverables - See Paragraph 2 6 Related Documents The following Documents are related to this project Army Regulation 210-130

Performance Requirement Summary (PRS)

Statements
Standards/AQLs
Incentive/Remedy
2.1
The Contractor shall provide laundry and dry cleaning services to authorized individuals and organizations.
2.1.1
The Contractor shall clean Organizational Clothing and Individual Equipment (OCIE) for authorized customers.
a) All items shall be laundered in accordance with customer/manufacturer's instructions.

AQL: 100%

b) Each item shall be clean (free of soil, spots, water-soluble stains, bacteria, fungi, and other microorganisms, including pathogens or disease-producing organisms), odor and lint free.

AQL: 100%

c) All items shall be thoroughly dried.

AQL: 100%

d) All items turned in for laundry will be completed within five (5) business days.

AQL: 90%

e) Finished products shall be protected from any contaminants that would require items to be recleaned.

AQL: 100%

f) Items shall be packaged to provide ease of item count and in a manner to preserve the sanitary condition of the finished work during all phases of handling and transit.

AQL: 100%

g) The contractor shall comply with federal, state, local and Department of Health regulations, and the Center for Disease control (CDC) and the Healthcare Infection control Practices Advisory Committee (HICPAC) regulations.

AQL: 100%

h) All items that fail to meet quality standards shall be returned for recleaning at no additional costs.

2.1.2
The Contractor shall provide laundry services for linens.
a) All linens (sheets, pillowcases, mattress covers/pads, bedspreads and blankets) and pillows shall be clean (free of soil, spots, water-soluble stains, bacteria, fungi, and other microorganisms, including pathogens or disease-producing organisms), odor and lint free.

AQL: 100%

b) Bedspreads shall be cleaned in accordance with care label and instructions.

AQL: 100%

c) All items shall be thoroughly dried in accordance with manufacturer care label/instructions.

AQL: 100%

d) All finished flatwork shall be dried, folded and bundled (10 sheets, 10 pillowcases, 5 mattress covers/pads, 5 bedspreads and 5 blankets).

AQL: 90%

e) Finished products shall be protected from any contaminants that would require items to be recleaned.

AQL: 100%

f) All items turned in for laundry will be completed within five (5) business days.

AQL: 90%

Contractor will repair or replace damaged or lost linen at market value.

2.1.3
The contractor shall operate a linen Direct Exchange (DX) Point.
a) The contractor shall direct exchange sheets, pillows, pillowcases, blankets, mattress covers/pads, and bedspreads.

AQL: 100%

b) Soiled items will be exchanged for clean, serviceable like items at time of turn in.

AQL: 100%

c) All clean linens shall be returned to the DX point in like-item bundles protected from contaminants that would require items to be recleaned.

AQL: 90%

d) Clean sheets are to be returned to the DX point in bundles of ten (10) each.

AQL: 90%

e) Clean pillowcases are to be returned to the DX point in bundles of ten (10).

AQL: 90%

f) Clean mattress covers/pads are to be returned to the DX point in bundles of five (5).

AQL: 90%

g) Clean bedspreads shall be returned to the DX point in bundles of five (5).

AQL: 90%

h) Clean blankets are to be returned to the DX point in bundles of five (5).

AQL: 90%

i) The contractor shall maintain strict accountability of Government-owned items.

AQL: 90%

j) Contractor shall maintain a minimum stockage of 50% of weekly issued items at the exchange point.

AQL: 90%

2.1.4
The contractor shall provide Dry Cleaning Service
a) The contractor shall dry clean and press coats and trousers or skirts of Dress Uniforms.

AQL: 100%

b) Each item shall be clean (free of soil, spots, water-soluble stains, bacteria, fungi, and other microorganisms, including pathogens or disease-producing organisms), odor and lint free.

AQL: 100%

c) All items turned in for dry cleaning will be completed within five (5) business days.

AQL: 90%

d) All items shall be dry cleaned in accordance with customer/manufacturer's instructions.

AQL: 100%

e) All items that fail to meet quality standards shall be returned for recleaning at no additional costs.

AQL: 100%

f) Finished products shall be protected from any contaminants that would require items to be recleaned.

AQL: 100%

g) At training installations. Dress uniforms shall be dry cleaned and pressed, and returned to the unit representative five (5) business days prior to the unit's scheduled inspection or graduation.

AQL: 95%

Statements
Standards/AQLs
Incentive/Remedy
2.2
The contractor shall clean Specialty Items
a) Processing time shall normally be five (5) work days.

AQL: 100%

b) Shall clean specialty items in accordance with customer/manufacturer's instructions.

AQL: 100%

c) The contractor shall provide the Government representative with professional advice concerning the advisability and possible outcome of drapery processing.

AQL: 100%

d) Draperies accepted by the contractor for processing shall be invoiced by the contractor at the established rate per square foot. This price shall include appropriate processing, ironing, and delivery of the completed work to the requiring organization.

AQL: 100%

e) In the event the contractor recommends against processing draperies but the Government representative insists upon such processing, the contractor shall obtain a written release from the Government representative prior to beginning any processing.

Statements
Standards/AQLs
Incentive/Remedy
2.3
The contractor shall provide repairs to individual garments or organizational items.
a) Missing buttons shall be replaced on garments. Small rips and tears (one (1) inch or less) shall be mended unless they are identified as being damaged at time of turn-in.

AQL: 100%

b) Thread, material, zippers and buttons of the same type, texture, manufacture quality, color, and colorfastness used for repair and replacement shall match and be equal to or better than those used in the manufacture of the article.

AQL: 100%

c) The contractor at their expense shall repair (minor snags, holes, open seams, replacement of buttons, and repair or replacement of broken zippers) or replace items damaged during the cleaning process. Any existing damages discovered at the time of turn in shall be so noted on the laundry or dry cleaning ticket.

Section SF 1449 - CONTINUATION SHEET

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
3,900
Each

L&DC Pillow Cases Svs- Base 0001

FFP

L&DC Pillow Cases Svs- Base 0001 FOB: Destination

PURCHASE REQUEST NUMBER: 0011167876-0001

PSC CD: S209

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
1,774
Each

L&DC BLANKETS- Base 0002

L&DC BLANKETS Base 0002 FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
7,000
Each

L&DC SHEETS- Base 0003

L&DC SHEETS Base 0003 FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
1
Each

CONTRACTOR MANPOWER REPORTING

CONTRACTOR MANPOWER REPORTING BASE YEAR

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
2,534
Each
OPTION
L&DC PILLOW CASES- OY1 1001

FFP

L&DC PILLOW CASES OY1 1001

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
2,534
Each
OPTION
L&DC BLANKETS- OY1 1002

FFP

L&DC BLANKETS- OY1 1002

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
5,038
Each
OPTION
L&DC SHEETS SVS- OY1 1003

FFP

SHEETS OY1 1003

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
1
Each
OPTION
CONTRACTOR MANPOWER REPORTING

FFP

CONTRACTOR MANPOWER REPORTING OY 1

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
2,534
Each
OPTION
L&DC PILLOW CASES OY2 2001

FFP

PILLOW CASES OY2 2001

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
2,534
Each
OPTION
L&DC BLANKETS OY2 2002

FFP

BLANKETS OY2 2002

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
5,038
Each
OPTION
L&DC SHEETS OY2 2003

FFP

SHEETS- OY2 2003

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
1
Each
OPTION
CONTRACTOR MANPOWER REPORTING

FFP

CONTRACTOR MANPOWER REPORTING OY 2

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
2,534
Each
OPTION
L&DC PILLOW CASES - OY3 3001

FFP

PILLOW CASES - OY3 3001

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
2,534
Each
OPTION
L&DC BLANKETS - OY3 3002

FFP

BLANKETS OY3 3002

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
5,038
Each
OPTION
L&DC SHEETS OY3 3003

FFP

SHEETS- OY3 3003

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
1
Each
OPTION
CONTRACTOR MANPOWER REPORTING

FFP

CONTRACTOR MANPOWER REPORTING OY3

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
2,534
Each
OPTION
L&DC PILLOW CASES- OY4 4001

FFP

PILLOW CASES OY4 4001

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
2,534
Each
OPTION
L&DC BLANKETS OY4 4002

FFP

BLANKETS OY4 4002

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
5,038
Each
OPTION
L&DC SHEETS OY4 4003

FFP

SHEETS OY4 4003

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
1
Each
OPTION
CONTRACTOR MANPOWER REPORTING

FFP

CONTRACTOR MANPOWER REPORTING OY4

NET AMT

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN
INSPECT AT
INSPECT BY
ACCEPT AT
ACCEPT BY
0001
N/A
N/A
N/A
Government
0002
N/A
N/A
N/A
Government
0003
N/A
N/A
N/A
Government
0004
N/A
N/A
N/A
Government
1001
N/A
N/A
N/A
Government
1002
N/A
N/A
N/A
Government
1003
N/A
N/A
N/A
Government
1004
N/A
N/A
N/A
Government
2001
N/A
N/A
N/A
Government
2002
N/A
N/A
N/A
Government
2003
N/A
N/A
N/A
Government
2004
N/A
N/A
N/A
Government
3001
N/A
N/A
N/A
Government
3002
N/A
N/A
N/A
Government
3003
N/A
N/A
N/A
Government
3004
N/A
N/A
N/A
Government
4001
N/A
N/A
N/A
Government
4002
N/A
N/A
N/A
Government
4003
N/A
N/A
N/A
Government
4004
N/A
N/A
N/A
Government

DELIVERY INFORMATION

CLIN
DELIVERY DATE
QUANTITY
SHIP TO ADDRESS
DODAAC / CAGE
0001
POP 14-MAY-2018 TO

13-MAY-2019

N/A
0062 EN BN CO B LBE

0062 EN BN CO B LBE

LBE BLDG 2594

CURRIE RD

FORT SILL OK 73503-5000

W90JYE

0002
POP 14-MAY-2018 TO

13-MAY-2019

N/A
(SAME AS PREVIOUS LOCATION)

W90JYE

0003
POP 14-MAY-2018 TO

13-MAY-2019

N/A
(SAME AS PREVIOUS LOCATION)

W90JYE

0004
N/A
N/A
N/A
N/A
1001
POP 14-MAY-2019 TO

13-MAY-2020

N/A
0062 EN BN CO B LBE

0062 EN BN CO B LBE

LBE BLDG 2594

CURRIE RD

FORT SILL OK 73503-5000

W90JYE

1002
POP 14-MAY-2019 TO

13-MAY-2020

N/A
(SAME AS PREVIOUS LOCATION)

W90JYE

1003
POP 14-MAY-2019 TO

13-MAY-2020

N/A
(SAME AS PREVIOUS LOCATION)

W90JYE

1004
N/A
N/A
N/A
N/A
2001
POP 14-MAY-2020 TO

13-MAY-2021

N/A
0062 EN BN CO B LBE

0062 EN BN CO B LBE

LBE BLDG 2594

CURRIE RD

FORT SILL OK 73503-5000

W90JYE

2002
POP 14-MAY-2020 TO

13-MAY-2021

N/A
(SAME AS PREVIOUS LOCATION)

W90JYE

2003
POP 14-MAY-2020 TO

13-MAY-2021

N/A
(SAME AS PREVIOUS LOCATION)

W90JYE

2004
N/A
N/A
N/A
N/A
3001
POP 14-MAY-2021 TO

13-MAY-2022

N/A
0062 EN BN CO B LBE

0062 EN BN CO B LBE

LBE BLDG 2594

CURRIE RD

FORT SILL OK 73503-5000

W90JYE

3002
POP 14-MAY-2021 TO

13-MAY-2022

N/A
(SAME AS PREVIOUS LOCATION)

W90JYE

3003
POP 14-MAY-2021 TO

13-MAY-2022

N/A
(SAME AS PREVIOUS LOCATION)

W90JYE

3004
N/A
N/A
N/A
N/A
4001
POP 14-MAY-2022 TO

13-MAY-2023

N/A
0062 EN BN CO B LBE

0062 EN BN CO B LBE

LBE BLDG 2594

CURRIE RD

FORT SILL OK 73503-5000

W90JYE

4002
POP 14-MAY-2022 TO

13-MAY-2023

N/A
(SAME AS PREVIOUS LOCATION)

W90JYE

4003
POP 14-MAY-2022 TO

13-MAY-2023

N/A
(SAME AS PREVIOUS LOCATION)

W90JYE

4004
N/A
N/A
N/A
N/A

CLAUSES INCORPORATED BY REFERENCE

52.203-3
Gratuities
APR 1984
52.204-7
System for Award Management
OCT 2016
52.204-9
Personal Identity Verification of Contractor Personnel
JAN 2011
52.204-13
System for Award Management Maintenance
OCT 2016
52.209-6
Protecting the Government's Interest When Subcontracting With Contractors Debarred, Suspended, or Proposed for Debarment
OCT 2015
52.212-1
Instructions to Offerors--Commercial Items
JAN 2017
52.212-4
Contract Terms and Conditions--Commercial Items
JAN 2017
52.217-5
Evaluation Of Options
JUL 1990
52.219-8
Utilization of Small Business Concerns
NOV 2016
52.219-14
Limitations On Subcontracting
JAN 2017
52.222-50
Combating Trafficking in Persons
MAR 2015
52.222-55
Minimum Wages Under Executive Order 13658
DEC 2015
52.223-5
Pollution Prevention and Right-to-Know Information
MAY 2011
52.229-3
Federal, State And Local Taxes
FEB 2013
52.232-33
Payment by Electronic Funds Transfer--System for Award Management
JUL 2013
52.233-3
Protest After Award
AUG 1996
52.237-3
Continuity Of Services
JAN 1991
52.242-13
Bankruptcy
JUL 1995
52.246-4
Inspection Of Services--Fixed Price
AUG 1996
52.246-25
Limitation Of Liability--Services
FEB 1997
252.201-7000
Contracting Officer's Representative
DEC 1991
252.203-7000
Requirements Relating to Compensation of Former DoD Officials
SEP 2011
252.203-7002
Requirement to Inform Employees of Whistleblower Rights
SEP 2013
252.203-7003
Agency Office of the Inspector General
DEC 2012
252.204-7003
Control Of Government Personnel Work Product
APR 1992
252.204-7004 Alt A
System for Award Management Alternate A
FEB 2014
252.204-7012
Safeguarding Covered Defense Information and Cyber Incident Reporting
OCT 2016
252.209-7004
Subcontracting With Firms That Are Owned or Controlled By The Government of a Country that is a State Sponsor of Terrorism
OCT 2015
252.223-7006
Prohibition On Storage, Treatment, and Disposal of Toxic or Hazardous Materials
SEP 2014
252.225-7012
Preference For Certain Domestic Commodities
DEC 2017
252.232-7003
Electronic Submission of Payment Requests and Receiving Reports
JUN 2012
252.232-7010
Levies on Contract Payments
DEC 2006
252.237-7010
Prohibition on Interrogation of Detainees by Contractor Personnel
JUN 2013
252.243-7001
Pricing Of Contract Modifications
DEC 1991
252.243-7002
Requests for Equitable Adjustment
DEC 2012
252.246-7000
Material Inspection And Receiving Report
MAR 2008

CLAUSES INCORPORATED BY FULL TEXT

52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS--COMMERCIAL ITEMS (NOV 2017)

The Offeror shall complete only paragraph (b) of this provision if the Offeror has completed the annual representations and certification electronically via the System for Award Management (SAM) Web site located at https://www.sam.gov/portal. If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (u) of this provision.

(a) Definitions. As used in this provision --

“Economically disadvantaged women-owned small business (EDWOSB) Concern” means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States and who are economically disadvantaged in accordance with 13 CFR part 127. It automatically qualifies as a women-owned small business eligible under the WOSB Program.

"Forced or indentured child labor" means all work or service-

(1) Exacted from any person under the age of 18 under the menace of any penalty for its nonperformance and for which the worker does not offer himself voluntarily; or

(2) Performed by any person under the age of 18 pursuant to a contract the enforcement of which can be accomplished by process or penalties.

“Highest-level owner” means the entity that owns or controls an immediate owner of the offeror, or that owns or controls one or more entities that control an immediate owner of the offeror. No entity owns or exercises control of the highest level owner.

“Immediate owner” means an entity, other than the offeror, that has direct control of the offeror. Indicators of control include, but are not limited to, one or more of the following: Ownership or interlocking management, identity of interests among family members, shared facilities and equipment, and the common use of employees.

“Inverted domestic corporation” means a foreign incorporated entity that meets the definition of an inverted domestic corporation under 6 U.S.C. 395(b), applied in accordance with the rules and definitions of 6 U.S.C. 395(c).

“Manufactured end product” means any end product in product and service codes (PSCs) 1000-9999, except--

(1) PSC 5510, Lumber and Related Basic Wood Materials;

(2) Product or Service Group (PSG) 87, Agricultural Supplies;

(3) PSG 88, Live Animals;

(4) PSG 89, Subsistence;

(5) PSC 9410, Crude Grades of Plant Materials;

(6) PSC 9430, Miscellaneous Crude Animal Products, Inedible;

(7) PSC 9440, Miscellaneous Crude Agricultural and Forestry Products;

(8) PSC 9610, Ores;

(9) PSC 9620, Minerals, Natural and Synthetic; and

(10) PSC 9630, Additive Metal Materials.

“Place of manufacture” means the place where an end product is assembled out of components, or otherwise made or processed from raw materials into the finished product that is to be provided to the Government. If a product is disassembled and reassembled, the place of reassembly is not the place of manufacture.

“Predecessor” means an entity that is replaced by a successor and includes any predecessors of the predecessor.

“Restricted business operations” means business operations in Sudan that include power production activities, mineral extraction activities, oil-related activities, or the production of military equipment, as those terms are defined in the Sudan Accountability and Divestment Act of 2007 (Pub. L. 110-174). Restricted business operations do not include business operations that the person (as that term is defined in Section 2 of the Sudan Accountability and Divestment Act of 2007) conducting the business can demonstrate--

(1) Are conducted under contract directly and exclusively with the regional government of southern Sudan;

(2) Are conducted pursuant to specific authorization from the Office of Foreign Assets Control in the Department of the Treasury, or are expressly exempted under Federal law from the requirement to be conducted under such authorization;

(3) Consist of providing goods or services to marginalized populations of Sudan;

(4) Consist of providing goods or services to an internationally recognized peacekeeping force or humanitarian organization;

(5) Consist of providing goods or services that are used only to promote health or education; or

(6) Have been voluntarily suspended.

“Sensitive technology”--

(1) Means hardware, software, telecommunications equipment, or any other technology that is to be used specifically--

(i) To restrict…

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