Vendor_questionnaire.docx

DOCX document 40 KB Posted

Attached to
Cyber Security Managed Services State and local contract opportunity
Solicitation number
457
Issued by
Los Angeles County, San Francisco City, California

About this file

The document is a Vendor Questionnaire for the City of Santa Monica's Cybersecurity Managed Services Request for Proposal (RFP). The City seeks a comprehensive cybersecurity service provider to manage its complex IT environment with approximately 8,000 devices/IPs across hybrid on-premises and cloud-based systems. The RFP requires proposers to provide services including penetration testing, risk assessments, security policy reviews, incident response exercises, and ongoing security management. Key dates include the proposal release on September 22, 2025, with questions due by September 29, 2025, and final proposals due by October 24, 2025, at 3:00 pm. The initial contract term is five years, with two potential one-year renewal options.

The vendor must demonstrate at least five years of experience and possess industry-recognized certifications. The proposal will be evaluated across six criteria: quality control, stability/references, value-added services, cost, experience/technical competence, and ability to meet work plans and timelines, with a total possible score of 100 points. The vendor is required to maintain comprehensive insurance coverage, including a $5,000,000 Technology Professional Errors and Omissions/Cyber Liability policy. Optional services may include cybersecurity training, phishing simulations, web application penetration testing, and cybersecurity grant management. While no specific budget range is disclosed, the Professional Services Agreement will be structured with compensation not to exceed a predetermined amount, with 30-day invoice payment terms for undisputed amounts.

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Text version

Vendor Questionnaire Proposal Letter of Transmittal* Please upload your letter of Transmittal as a PDF here. Make sure to include the following items.

A. Identify the submitting organization;

B. Identify the name, title, telephone and fax numbers, and e-mail address of the person authorized by the organization to contractually obligate the organization;

C. Identify the name, title, telephone and fax numbers, and e-mail address of the person authorized to negotiate the contract on behalf of the organization;

D. Identify the names, titles, telephone and fax numbers, and e-mail addresses of persons to be contacted for clarification;

E. Be signed by the person authorized to contractually obligate the organization;

F. Acknowledge receipt of any and all amendments to this RFP.

*Response required Qualifications* Provide a brief summary of your company’s history, its capabilities, and its recent relevant experience (last five years). Also, describe your demonstrated experience with similar projects and qualification including professional licenses and certifications.

*Response required Key Personnel* Describe the project team composition and include resumes of key personnel. Proposed members should be available for ninety (90) days from the proposal due date. The City must be promptly notified of any changes in key personnel prior to award.

*Response required References* List a minimum of three (3) references for whom comparable services were provided to in the last five (5) years. Include the name of the firm, name of the contact, telephone number of the contact, email address of contact (if available), brief description of the services provided and your firm’s role, and the start and completion date.

*Response required Project Work Plan* Describe your understanding of the project and approach. Include deliverables, milestones, assumptions, and identify potential risks that could delay the project. List any resources you expect the City to provide.

*Response required Cost Proposal* Provide a proposed total fee outlining the proposal and identify the hourly fee schedule for all personnel to be involved in the project. The hourly rates should include fringe benefits, indirect costs and profit. The Consultant should also indicate what percentage of the scope of work is expected to be completed by each individual or pay classification included in fee proposal. Additionally, if applicable, a schedule of reimbursable expenses should be included.

*Response required

City of Santa Monica Procurement Untitled image1.png

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