FSS-65-II-A - B & B Health Services, LLC - V797P2232D

DEPARTMENT OF VETERANS AFFAIRS

Federal Supply Service Authorized Federal Supply Schedule Price List On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage!™ is GSAAdvantage.gov [Medical Equipment and Supplies] FSC Group [65, Part II, Section A] FSC Classes: [6510, 6515, 6530, 6532, 6540, 6545] Contract Number: V797P – 2232D Contract Period: July 1, 2018 to July 31, 2022 ( For more information on ordering from Federal Supply Schedules, enter the following address into your web browser: http://gsa.gov/portal/category/100623 ) B&B Health Services 135 N First Street Pulaski, TN 38748 Phone #: 256.444.4740 Toll-Free 844.454.4268 Fax: 256.444.4422 www.bandbhealth.com Business Size: Service Disabled Veteran Owned Small Business Native American Owned “Prices Shown Herein are Net (discount deducted)” Customer Information:

1a. Please see attached Base Federal Supply Schedule Price

1b. Please see attached Base Federal Supply Schedule Price that contains Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price.

2. Maximum order: $100,000.00

3. Minimum order: $100.00

4. Geographic coverage (delivery area): Domestic delivery is within 48 contiguous states and Alaska, Hawaii, and Puerto Rico.

5. Point(s) of production (city, county, and State or foreign country): Grand Prairie, TX

6. Prices shown herein are Net: 5%

7. Quantity Discounts: Quantity Discount (Per SIN) is 5% additional discount off FSS net price on a single order of $2000 or more.

8. Prompt Payment Terms: 1% 15 Net 30 for direct orders only 9a. Government purchase cards are accepted at or below the micro-purchase threshold.

9b. Government purchase cards are accepted or not accepted above the micro-purchase

10. Foreign items (list items by country of origin): N/A 11a. Time of delivery: Standard delivery time 21 days ARO

11b. Expedited delivery: All items in the Federal GSA Schedule Price List are available for expedited delivery. Expedited delivery is 3 days ARO (Government is responsible for the difference between standard freight charges and expedited).

11c. Overnight and 2-day delivery: Contact the Contractor for availability and rates.

11d. Urgent requirements: Contact the Contractor for availability and rates.

12. FOB Point(s): FOB Destination 48 contiguous States and Point of Exportation for Alaska, Hawaii, and Puerto Rico.

13a. Ordering address(es):

135 N First Street

Pulaski, TN 38748 13b. Ordering Procedures: Orders can be placed by:

a) Searching for B AND B Health Services on GSA Advantage! and placing an order on line. A member of our Customer Service team will then call to confirm your order details.

b) Calling our Customer Service Department directly at 256.444.4740. Be sure to mention you are purchasing on our GSA contract.

14. Payment address(es):

B&B Health Services Attn: Accounts Receivable

135 N First Street Pulaski TN, 38748

15. Warranty provision: See attached warranty

Returned Goods Policy: See attached Return/Exchange Policy

16. Export packing charges, if applicable: N/A

17. Terms and conditions of Government purchase card acceptance: Government Purchase Cards are accepted for any purchase level.

18. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

19. Terms and conditions of installation (if applicable): N/A

20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A 20a. Terms and conditions for any other services (if applicable): N/A

21. List of service and distribution points (if applicable): N/A

22. List of participating dealers (if applicable): N/A

23. Preventive Maintenance (if applicable): N/A 24a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): N/A 24b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information

Technology (EIT) supplies and services and show where full details can be found (e.g., contractor’s website or other location). The EIT standards can be found at www.Section508.gov/ : N/A

25. Data Universal Number System (DUNS) number: 829472070

26. Notification regarding registration in System for Award Management (SAM) database: YES Product Line Limited Warranty

FOR GOVERNMENT PURPOSES ONLY

ARTICLE I

LIMITED WARRANTY COVERAGE

Subject to the terms and conditions below that any of the following products purchased by the Government: the Walking Boot, the Functional Brace and the Thruster OA Brace (each a "Product"), shall be free in all material respects from defects in material and workmanship during the warranty duration time period applicable to such Product as listed in Article 11. B&B Health Services agrees, as the Government's sole remedy with respect to the Product, to repair or replace, at B&B Health Services discretion, any Product that is in breach of this warranty during the applicable warranty duration time periods after purchase by the Government, subject to the terms and conditions below.

ARTICLE II

DURATION PERIODS OF LIMITED WARRANTY

COVERAGE

All of the following duration periods of limited warranty coverage commence on the date the Government purchases the applicable Product.

Post Operative Brace

90 days - soft goods

180 days - mechanical functionality/components

Walking Boots

90 days - soft goods

180 days - mechanical functionality/components

Functional Braces (OTS and Custom, Axiom Custom and

Ultimate Dynamic Custom excluded)

90 days - soft goods

1 year -mechanical functionality/components

1 year - hinge functionality/components

5 years - against shell breakage*

Axiom and Axiom-D Custom Braces

90 days - soft goods

1 year - mechanical functionality/components

1 year - hinge functionality/components

Lifetime - against shell breakage*

Osteoarthritic Braces (OTS and Custom)

9O days — soft goods

1 year - mechanical functionality/components

3 years - hinge functionality/components

Spinal Orthosis Braces

90 days - material and workmanship

Lifetime - pulley system

* Shell breakage is defined as a complete fracture, of the shell, a significant ("visible') crack in the shell or a separation of a single shell component into multiple pieces, rendering the Product unfit for wear by the original patient. In the event that the Product is bent, or the shape is significantly altered from the original shape due to impact, patient activity or outside forces, it is considered to have fulfilled the commitment of this Product to provide protection to the patient and is not covered under this warranty.

ARTICLE III

TERMS AND CONDITIONS OF THE PRODUCT LINE LIMITED WARRANTY

Each B&B Health Services Product is intended for the individual patient (the "Government") that purchases the applicable Product from B&B Health Services or authorized reseller of B&B Health Services products within the limits of the specifications listed on the Product literature included with the Product. As a result, B&B Health Services does not warrant and shall not be liable for any Product (a) that is used by anyone other than the Government, (b) that Government is subjected to abuse, neglect, misuse, or accident, (c) that is modified from the original configuration of that Product, or (d) that is repaired or altered by anyone other than B&B Health Services or by a person authorized by B&B Health Services.

ARTICLE IV

MAKING A WARRANTY CLAIM

In the event the Government wishes to have a Product repaired/replaced pursuant to the Product Line Limited Warranty, the Government should contact the B&B Health Services Customer Care Department ("Customer Care") at (256) 444-4740 within five (5) days of discovery of the problem related to the warranty issue. Customer Care will issue a Return Authorization ("RA") number to return the Product to B&B Health Services at B&B Health Service’s expense. If upon evaluation by our Quality Assurance team and/or management and determination that the Product is covered by the Product Line Limited Warranty, the Product shall be repaired or replaced at the sole discretion of B&B Health Services.

ARTICLE V

SEVERABILITY

If any provision of this Product Line Limited Warranty is held to be illegal, invalid, or unenforceable under present or future laws, such provision shall be fully severable. This Product Line Limited

Warranty shall be construed and enforced as if such illegal, invalid, or unenforceable provision had never comprised a part hereof, and the remaining provisions of this Product Line Limited Warranty shall remain in full force and effect and shall not be affected by the illegal, invalid, or unenforceable provision or by its severance from this Product Line Limited Warranty.

This warranty grants specific legal rights. Customers may also have other rights that vary from state to state.

Return/Exchange Policy

FOR GOVERNMENT PURPOSES ONLY

0-60 days of order delivered

Full credit on all products unused, still in original packaging. Items which have been used, modified, or are otherwise in an unsalable condition may be conditionally credited on a prorated basis to be defined by and at the sole discretion of Band B Health Systems.

30-150 days of order delivered

85% credit on all products unused, still in original packaging. Items which have been used, modified, or are otherwise in an unsalable condition may be conditionally credited on a prorated basis to be defined by and at the sole discretion of B and B Health Services.

In the event a customer wishes to return a product, an RA number shall be issued by Customer Care at (256) 444-4740to return the product. An RA will be issued within 7 business days of the Government ordering facility making contact with Customer Care. Upon evaluation by QA and/or management, all used products meeting the above requirements shall be credited. A report of the evaluation will be provided to the Government ordering facility.

Shipping Errors

In the event of a shipping error the party responsible for the shipping error will be responsible for payment of the resulting shipping cost. Whoever identifies the occurrence of a shipping error will upon identification of the shipping error immediately contact the other party. For example, if the Government ordering facility discovers a shipping error they will contact Customer Care at (256) 998-0887. The event will be evaluated by Customer Care and the results discussed with the Government ordering facility to determine proper resolution. A target for resolution will be 14 business days from notification. If a mutual solution cannot be reached the issue will be forwarded to the contracting officer for resolution

Revised September 2012

B&B Health Services, 256.444.4740, BandBHealth.com