User Guide 5-7-2018.docx

State of Wisconsin Department of Administration State Bureau of Procurement

Contract #505ENT-O15-TRAININGIT-01 IT Instructor Led Information Technology Training User Guide Last Updated: May 7, 2018

Statewide Contract Number: 505ENT-O15-TRAININGIT-01 (Formerly 11-92435-401) Services: Instructor Led Information Technology Training

RFB: # 28158-BE

Contract Period: July 1, 2014 – June 30, 2016 with two (2) optional one (1) year renewals.

Contract Vendor: Directions Training Centers Contract Manager: Mojgan Hall (608) 267-6922 Mojgan.Hall@Wisconsin.Gov

The contract administrator is Cynthia Hoffman. She will handle program-related questions. She can be reached at (608) 264-8504 or Cynthia.hoffman@wisconsin.gov.

For specific questions and issues related to the use of Direction’s training web portal, please contact the vendor contract manager Chris Voss at (630) 326-5924 or cvoss@directionstraining.com.

This contract provides access to IT instructor led information technology training. Use of the contract is voluntary.

Authorized Users

All State agencies, including the University of Wisconsin System and Wisconsin municipalities are eligible to use the services provided by this contract.

Training Services Included:

Directions will provide a classroom training facility in each of the following cities:

• Eau Claire

• Green Bay

• Madison

• Milwaukee

In addition, Directions will make arrangements to conduct onsite training at your location.

Use of Purchasing Card (P-Card) Policy:

· You may use your P-Card to book courses

· You are discouraged from storing your P-Card number for frequent use in the system, and please be aware of the following:

· It is the employee's responsibility to make sure only authorized charges appear on their P-Card.

· The cardholder is also responsible for making sure any changes in status are made known to vendors who have the embedded P-Card.

· Embedding a P-Card number in a vendor system leaves the cardholder’s P-Card more susceptible to fraud or misuse. Cardholders that allow a vendor to embed their P-Card in their system must be vigilant in watching for inappropriate charges.

· Cardholders will need to be diligent in reviewing their statements in a timely manner to verify all charges are valid and correct. Cardholder’s are held responsible for purchases on their P-Card and will be held responsible for resolving any inappropriate charges that occur due to having the account number embedded in a vendor’s system.

· If you have questions about this policy, please contact Bruce Derge, State P-Card Administrator, at (608) 264-7658.

Examples of available course titles:

· Microsoft Certified Solutions Associate: Windows Server 2012

· Windows

· MS Office Share Point

· MS Office Access

· MS Office Outlook

· MS Office PowerPoint

· MS Office Word

· MS Office Excel

· Crystal Reports

· Microsoft SQL Server training

· PowerShell

· ITIL

· Microsoft Certified Technology Specialist: System Center 2012 Configuration Manager Certification

· Active Directory

Please see the “Complete Price List” document on VendorNet for Per Course, Per Participant pricing. (https://vendornet.wi.gov/Contract.aspx?Id=32afa51e-212a-e611-8964-40a8f0ad9999)

How to get started:

Contract NO. 505ENT-O15-TRAININGIT-01

Directions has provided a class registration website for the State of Wisconsin. It can be found at the following location:

http://stateofwisconsin.directionstraining.com/

You may contact the vendor contract manager Chris Voss at (630) 326-5924 or cvoss@directionstraining.com for class registration assistance.