UNARMED_SECURITY_GUARD_SERVICES_FOR_BRIDGEPORT_PUBLIC_LIBRARY_(Addendum_#2_Revision).pdf

REQUEST FOR PROPOSAL

LBX046266

UNARMED SECURITY GUARD SERVICES FOR

BRIDGEPORT PUBLIC LIBRARY

CITY OF BRIDGEPORT

DEPARTMENT OF PUBLIC PURCHASES

999 BROAD STREET

BRIDGEPORT CT 06604

Submission Deadline:

Wednesday, June 24, 2026 by 2:00 pm

Table Of Contents

1. Introduction

2. Scope of Work

3. Submission Instructions

4. Evaluations

5. Evaluation Criteria

6. Selection Process

7. Terms and Conditions

8. Pricing Proposal

9. Required Response Format

10. Vendor Questionnaire & Submission

Attachments:

A - City of Bridgeport Contractor Agreement

1. Introduction

The City of Bridgeport seeks proposals for UNARMED SECURITY GUARD SERVICES

FOR BRIDGEPORT PUBLIC LIBRARY.

The requirements of this project are outlined in greater detail under Scope of Work.

The selected awardee must meet all municipal, State and Federal practices and requirements.

1.1. Intent & General Information

The City of Bridgeport "City" is seeking proposals for unarmed, uniformed security services at the Burroughs-Saden Main Library and five branch library locations.: North Branch Library, Black Rock Branch Library, East Side Branch Library, Beardsley Branch Library, and Newfield

Branch Library. The successful Contractor will enter into a Contract that incorporates the RFP and professional expectations that the City of Bridgeport desires with a schedule for the performance of these services to be mutually agreed upon between the parties.

The initial term for the contract will be one (1) year with two (2) one-year renewal options, for a potential total term of three (3) years.Written acknowledgement from vendor will be required.

1.2. Background

The City of Bridgeport is the largest city in the state of Connecticut. The population of the city is very diverse, with over 60 languages represented. Bridgeport Public Library’s mission is to

“Provide open access to free resources and programs to connect communities, enable life-long learning, enrich lives and cultivate curiosity.” The Library strives to be a welcoming place for all. Over library 243,000 visits were counted over the past year where individuals and families used computers, borrowed books and attended over 1,500 programs.

Library locations and area in square feet

A. Burroughs-Saden (Main Library), 925 Broad Street: 75,320 sq. ft.

B. North Branch, 3455 Madison Avenue: 19,800 sq. ft.

C. Black Rock Branch, 2705 Fairfield Avenue: 11,985 sq. ft.

D. East Side Branch (reopening August 2026),1174 East Main Street: approx. 12,000 sq. ft.

E. Newfield Branch, 755 Central Avenue: 15,500 sq. ft.

F. Beardsley Branch, 2536 East Main Street, approx.. 7,000 sq. ft.

2. Scope of Work

2.1. General Proposal Requirements

Pre-Proposal Conference:

There will be a NON-MANDATORY pre-proposal conference review, on Thursday, June 4, 2026 at 10:00 am, held at 925 Broad Street, Bridgeport, CT 06604.

Specification Changes:

During the proposal period, the City may advise the Proposer in writing of any additions, omissions, or alterations in the specifications. Changes shall be included in the RFP and become part of the specifications as if originally submitted.

Amendments:

No one is authorized to amend this proposal in any respect, by an oral statement, or to make any representation or interpretation in conflict with the provisions of this RFP. If necessary, supplementary information in addendum for will be prepared and posted on the Purchasing bulletin board and on OpenGov. It is the Proposer’s responsibility to obtain, sign and submit all addendums for the RFP to the Purchasing department. Failure of the proposer to not submit signed addendums with their proposal shall be cause for rejection. Any exceptions taken to this RFP shall be clearly stated in writing.

RFP Withdrawal:

Any proposer may withdraw their proposal, either personally or by written request, at any time prior to the date and time in which proposals are due.

Right to Reject Proposals:

The City of Bridgeport reserves the right to reject any and all proposals, or any part of a proposal; to waive minor defects or technicalities, or to solicit new proposals on the same or modified project, which may include portions of the original RFP document, as the City may deem necessary and in its best interest. False, incomplete or unresponsive statements in connection with a submitted proposal may be sufficient cause for rejection. The City will be the sole judge in making such determinations, Examine Specifications:

The Proposer shall thoroughly examine and be familiar with the specifications. Failure or omission of any Proposer to receive or examine any form, instrument, addendum or document, or become acquainted with existing conditions, shall in no way relieve the Proposer from any obligations with respect to their offer or to the contract. Submission of a proposal shall be taken as prima facie evidence of compliance with this section.

Site Inspection:

Proposers shall have examined the work sites, and shall be responsible for having acquired full knowledge of the job and of all issues affecting it. No variations or allowances from the contract sum will be made because of lack of examination.

All RFP Documents Part of the Final Contract:

Any RFP documents, letters and materials submitted by the Proposer shall be binding and included as part of the final contract. Unauthorized conditions, limitations, or provisions attached to proposals may cause its rejection.

Exceptions:

Any exceptions to this RFP must be stated in your proposal. It is otherwise assumed that the wording within this document is acceptable and agreed to by the Proposer.

Resulting Contract:

Through the RFP process, the Library reserves the right to negotiate a contract based on all factors involved in the written proposal without further discussion or interview.

Notice:

Any notice, demand, request, consent approval or communication that either party desires or is required to give the other party shall be in writing and either serviced personally or sent by pre-paid first class mail or the equivalent thereof by private carrier. Any such writing shall be addressed City of Bridgeport, Purchasing Department.

Non-Exclusive Agreement:

This RFP does not establish an exclusive arrangement between the Library and the

Proposer. The Library reserves, among others, the following rights:

• The right to use others to perform work and services described in the RFP.

• The right to request proposals from other contractors for work described in this RFP without requesting a proposal from the contractor.

• The unrestricted right to bid any work or services described herein.

2.2. Qualifications, Specifications and RFP Requirements

Description of Services:

The contractor shall furnish all necessary labor, supervision, uniforms, training, and equipment in accordance with the provisions, terms, and conditions set forth in the RFP. A minimum of five (5) years of security Guard Services is required. Proposers are to provide a summary of their firm’s experience as well as the experience of the upper management and supervisory staff that will be providing services under a contract with the city. In addition, proposers are to provide a summary of the minimum qualifications needed to become a security guard with their firm as well as the type, level, and duration of training that is provided to these employees upon hire and throughout employment.

License and Permits:

The contractor and assigned personnel shall possess all license and permits required by the State of Connecticut. Furthermore, the contractor shall possess a business license, which shall be submitted with their proposal.

24-Hour Communications Capability:

Contractor shall maintain a 24 hour communications center. Contractor shall be responsible for the proper operation and security of its pagers, radios, land line & cellular phones, and chargers.

Uniforms and Equipment:

Contractor shall provide uniforms to employees who are assigned to work on the contract at no additional expense to those employees or the Library. Uniforms shall bear a patch identifying the contractor. Uniforms are subject to the Library’s approval. Pictures of contractor uniforms are to accompany the contractors RFP response.

Contractor shall be able to provide communication equipment (i.e. pagers, 2-way radios and/or cellular phones to those employees who are assigned to work on the contract at no additional expense to those employees or to the Library. Contractors shall submit a detailed list of all equipment available to employees along with their RFP response.

Security guards must wear nametags or identification cards with a picture. Contractor shall provide such to its employees at no additional expense to the employees or the

Library. Contractor shall ensure that the nametag or identification card is properly worn and displayed. A sample nametag is to be provided with contractor’s RFP response.

Background Check:

Contractor shall certify that all personnel have successfully passed a criminal background check prior to assignment to the Library. All security guards shall pass a fingerprint check conducted by the

Connecticut State Police as a minimum. The Library further reserves the right to review the personal background check and to conduct further security clearances on the contractor’s assigned personnel. In such cases, the contractor shall cooperate with Library and City authorities and furnish the names of such persons who may be assigned for completing a more thorough detailed check. The following information shall be provided with each name to the Library:

• Date of birth

• Social security number

• CT driver’s license or state ID number

• Current address

• All background information required by the City

Any person not acceptable to the City shall be prohibited from working under this contract.

Drug Screening:

Prior to assignment at any Library site, all prospective guards must pass a drug test administered at the contractor’s expense. At the minimum, the screen shall include a testing of urine samples for marijuana, amphetamines, methamphetamines, cocaine and opiates.

Account Manager:

Contractor must agree to assign an experienced account manager who shall be responsible for assuring that all requirements described herein are fulfilled. This person must be a proven manager, who will be able to interact effectively with the Library management and line personnel. Furthermore, higher-level managers shall support the account manager. The account manager shall have access to company resources, such as electronic databases and other automated systems necessary to uphold the contract. For example, if the library requests development of a comprehensive time and action plan for a given project, the account manager should be able to generate such a plan drawing from company resources. Account Manager’s time is not billable to the Library.

Supervision:

Supervision of assigned personnel shall be provided on a daily basis, 24 hours per day, 7 days a week, or during all hours when security personnel are assigned. Supervisors shall be available to the Library managers at the various facilities. Supervisors shall have prior security experience, know and understand the operational aspect of the security business, be an appropriate role model, and have an ability to teach, guide and direct effectively. Supervisors shall employ measurable performance criteria in their evaluation of employees.

Guard Education and Experience:

Assigned personnel shall possess, at minimum, either a high school diploma or a General

Equivalency Diploma. Assigned personnel should have prior experience in similar security work, be persons of mature judgement and be able to think and act quickly in an emergency.

Language Requirement:

All assigned personnel shall be able to read, speak, understand and write the English language. Specifically, assigned personnel shall be able to report emergencies to 911 and write clear and legible incident reports, read employee and visitor names as well as office locations, and instruct patrons where to go. Assigned personnel must be able to read and understand all posted warning and danger signs of potential hazards and safety instructions. It is desirable to have assigned personnel that are bi-lingual in Spanish.

Physical Qualifications:

Medical examinations of security guards to assure their physical fitness shall be conducted at the contractor’s expense, prior to the initial request for clearance and annually thereafter. Assigned personnel must be able to stand for extended periods of time, walk, run and climb stairs.

Mental Qualifications:

Security guards must be mentally alert and capable of exercising good judgement, implementing instructions and assimilating necessary specialized training. Emotional and mental stability are essential since duties normally require contact with the public and quick action under emergency situations.

Training:

Contractor shall provide the following training at no additional expense to the Library:

• The contractor will be expected to provide a minimum of eight (8) hours of training to newly assigned guards at each post. In conjunction with the site supervisor, newly assigned guards shall be taught specific post duties, emergency procedures and protocols.

• Contractor shall provide refresher training in basic security detail to all assigned personnel at least once per year. Assigned personnel shall also receive training and be certified in Basic First Aid and CPR. It is desirable that assigned personnel take classes related to “Management of Aggressive Behavior” and “Customer Service.”

Proposer’s response to this RFP must include an outline of their complete training program.

Registered Personnel:

Contractor shall keep records that ensure all assigned guards have received their training, registrations and permits, and that they timely renew them as may be required by State and local authorities. The

Library may inspect such documents at any time upon request.

Post Duties and Operating Procedures:

Prior to staffing an account, the contractor shall provide the following at no additional expense to the Library;

• Meet with the facility site supervisor and review current security guard post duties and operating procedures.

• Amend current post duties and operating procedures in writing, as necessary, to the mutual agreement of both parties.

• Hold an orientation/training meeting with assigned personnel, at which time they shall be given a written copy of the post duties and operating procedures.

• Provide a written copy to the facility site supervisor and purchasing agent.

The contractor shall establish a specific set of post duties and operating procedures for each Library facility assigned. These post duties and operating procedures shall be completed within ten (10) days following the contract start date. The contractor shall not seek additional monies from the Library for establishing such. In addition, the established post duties and operating procedures shall not require the

Library to purchase any additional equipment or supplies it does not currently use for security purposes.

Contractor shall review the security guard post duties, operating procedures and performance of security guards with each facility supervisor on a quarterly basis (or sooner if deemed necessary by the facility site supervisor.) Post duties and operating procedures shall be updated as necessary to ensure an optimum level of service and documentation of post duties and procedures. Any revisions shall also be clearly conveyed to assigned personnel, and they shall each receive a revised written copy. The facility supervisor shall also receive a revised written copy.

Appearance and Grooming:

Assigned personnel shall arrive at work well-groomed, in a professional manner, and in the appropriate company uniform-complete with company patch/badge, nametag or identification card, and the required communications equipment. Uniforms shall be in respectable condition, fitted properly, cleaned, pressed, and present a professional appearance. Assigned personnel shall wear appropriate shoes for their post duties. Assigned personnel shall not “accessorize” their uniforms.

Assigned personnel shall not lean against walls, stand with their hands in their pockets, slouch in chairs, lean on desks/tables, or adopt an unprofessional conduct or posture. Furthermore, assigned personnel shall not read magazines, or newspapers, watch television, use earphones to listen to music, use a mobile phone or other mobile device to play games, watch videos, socialize with Library staff, or any other thing not related to post duties. Any assigned personnel that are given access to a Library computer shall also abide by the City of Bridgeport’s policy on

Computers, Email and Internet Use as well as the Computer Password Policy. A copy of both policies will be provided to assigned staff at facility sites where a computer is accessible.

Responding and Reporting:

Assigned personnel shall respond to emergencies of every variety requiring immediate action or assistance. Assigned personnel shall call 911 for assistance when necessary.

Incident Reports:

Contractor shall furnish a written report for each incident of injury, security or law violation. Contractor shall furnish a written report within 24 hours of the incident to the facility supervisor where the incident occurred.

Guard Duties:

Typical duties of the security guards at Library facilities include, but are not limited to the following:

• Interact professionally with the public and Library personnel to help ensure a safe environment

• Enforce the “Smoke Free Campus” policy

• Contact the City of Bridgeport Police Department for emergency situations

• Walk and check all library departments library stack and staircases ever hour (The time it takes to do this will vary according to the location)

• Make sure no unauthorized persons are in “library staff only areas” of the library

• Make rounds to check interior doors, offices, and exterior doors, windows, and gates/fences are properly closed or locked or otherwise properly secured

• Guard must document every check in a report to be submitted at the end of each shift and include any discrepancies found during the checks

• When the library staff announces that the library is closed for the day, guards will make confirm that all patrons have left the building by walking the entire library.

• Responding to requests by facility supervisor: guards will work with City Librarian, Branch Managers, Head of Research & Reference, and Head of Customer Service to ensure that the library’s Rules of Conduct are adhered to by all persons in the library.

• Inspecting parking areas

• Enforcing Library Rules of Conduct.

• Escorting any visitors from the building that may be violating security procedures

• Reporting any unsafe or dangerous conditions or circumstances to the facility site supervisor or City Librarian.

Cooperation with Law Enforcement Officers

Contractor and assigned personnel shall cooperate with law enforcement officers from the City of

Bridgeport and/or State of CT. For example, assigned personnel may assist with crowd control, if appropriate, in the event of an incident at a City facility.

Daily Field Activity Report:

A daily field activity report, summarizing the significant events that occurred during the shift shall be maintained and delivered to the facility site supervisor daily.

Additional Personnel:

Contractor shall assign the same personnel to the same facility locations and on the same shift. This is to provide continuity and assures that experienced guards who are familiar with the

Library facilities are at the forefront of protecting the employees, patrons and assets. The contractor shall provide trained substitute security guards in the event that the regular guard assigned to the facility is unavailable (sick, vacation, no longer works there). The contractor shall provide additional personnel upon twenty-four hours advanced notice at the contracted rate. The contractor shall assure the Library that they will maintain a reasonable number of trained back-up personnel ready to assume assignment at Library facilities upon request by the

Library.

The Library reserves the right to request a change in assigned personnel and the Contractor shall promptly comply. The Library also reserves the right to request additional officers and/or services as particular situations and circumstances might dictate on the same terms and conditions as set for the herein.

Schedule Changes:

The Library reserves the right to make schedule changes upon forty-eight (48) hours advanced notice to the contractor. Schedule changes shall not affect the billing rate agreed upon or the billing and payment schedule.

Double Shifts:

Contracted security guards shall not work more than (12) twelve hours in any twenty-four (24) hour period. Similarly, security guards with more than one job shall not accumulate more than twelve (12) working hours in any twenty-four (24) hour period.

Overtime:

The Library will pay for only that overtime it authorizes in advance. The Library will pay the contractor a rate of one and one-half times the normal billing rate for each person assigned to work overtime. Requests for special events or times of the year that require additional service in excess of the regularly scheduled shift hours per week shall be billed at the normal rate base provided the Library gives five (5) days advance notice.

Recognized Holidays:

Bridgeport Public Library observes the following holidays, according to City of Bridgeport practices:

• New Year’s Day

• Martin Luther King Jr. Birthday

• Presidents’ Day

• Good Friday

• Memorial Day

• Juneteenth

• Independence Day

• Labor Day

• Columbus Day

• Veterans’ Day

• Thanksgiving Day

• Day after Thanksgiving

• Christmas Day

The Library pays for time worked only. Security personnel may be offered the ability to make up hours lost due to a library closing if worked out in advance by the branch manager and the security office. If a holiday falls on a Sunday, the following Monday shall be considered a

Holiday. If a holiday falls on a Saturday, the preceding Friday shall be considered a

Holiday. The Library will notify the contractor upon execution of the contract, in the event that security guard services are needed or modified at any Library facility locations on any of the holidays listed above.

Over-fills:

Over-fills occur when the contractor supplies too many guards, guards for longer periods than required, or guards of a higher level of pay than agreed upon between the contractor and the

Library. The Library will pay only for those services requested and agreed to.

Short-fills:

Short-fills occur when the contractor supplies unqualified personnel for the site assigned. The

Library reserves the right to refuse the contractor’s personnel not in compliance with the contract. Overtime will not be paid to the contractor to compensate for shortage of personnel. Furthermore, the Library will not pay a higher rate if a supervisor has to fill in to compensate for the shortage of personnel.

Shortfalls:

Shortfalls occur when the required security services are not supplied at any post or work site. The Library will pay for only the actual time worked. If a security guard arrives late for work or leaves early for any reason, that time will not be paid. The absence of a security guard at a post or work site without replacement constitutes a shortfall for a portion of a shift and a proportional reimbursement shall be given on the invoice. The Library may request a service credit for any shortfall (see provisions below). Again, the Library will not pay a higher rate if a supervisor has to fill in to compensate for the shortfall.

Recording of Time and Attendance:

In addition to security guard’s recording of time and attendance with the contractor, which is tied to their pay, security personnel shall be expected to record their time of arrival and departure to and from their assigned facility location with the Library’s time and attendance system to ensure punctuality and adherence to their schedule.

Double Banking:

Whenever it becomes necessary to assign or reassign an individual to a post for the first time, the contractor shall arrange, at its own expense, to have the new individual “double bank” with an experienced employee prior to having the experienced individual take over any post on his or her own.

Contractor shall bear the associated expense for this double banking.

Excessive Turnover:

Excessive turnover of guards will not be tolerated and may be cause for termination of the contract. Turnover of assigned personnel at any Library facility shall not exceed 100% in 30 –

90 days. Contractor shall provide a list of all personnel assigned at the start of the contract, and shall provide semi-annually, an updated list specifically identifying the personnel that have been added to and the personnel that have been removed from each Library facility.

Use of Library Equipment:

At no time shall assigned personnel use Library telephones, computers, or other equipment for non-library or for personal business. Unauthorized use of any Library equipment may be cause to terminate the guard from assignment to the Library under this contract.

Performance:

Poor performance will not be tolerated. The Library reserves the right to refuse or reject any person assigned under the contract with or without cause. If a person is removed from a Library facility at the request of the City Librarian or their designee, that person is not to be reassigned to another library facility without the approval of the City Librarian.

Service Credit:

Contractor guarantees that security guards assigned to the Library will report on time, fit for duty, in proper uniform, and properly instructed, oriented, and supervised. Contractor guarantees that service requirements will be identified and will receive proper response. Contractor will communicate regularly (at least once a month) with each library facility site supervisor. If at any time the contractor fails to provide any service as agreed, the contractor shall issue a service credit to the Library. A service credit for each incident or failure shall be a minimum of one (1) complete security guard work shift of eight (8) times the hourly rate charged by the contractor. Such credit shall be issued in the form of a credit memo to the City Librarian, which will be redeemed at the Library’s discretion. Service credit is to be paid in addition to any deduction for hours not work.

Default by Contractor:

Contractor may be considered in default of the contract under any one or more of the following circumstances and the Library may demand a service credit for each violation of the agreement as well as forming a basis for breach of contract and damages.

• Use of security guard(s) who do not possess a valid security guard certification card issued by the State of CT.

• Failure of the contractor to provide service within the time frame agreed upon after notification to do so (pertains to staffing at the start of the contract period as well as staffing new facilities when given proper notice).

• Failure of contractor to correct deficiencies in service or failure of contractor to provide adequate administrative and supervisory functions.

• Failure of contractor to provide an adequate number of personnel more than three times within sixty (60) days at any Library facility.

• Submission of inaccurate or falsified invoices, clock tapes, incident reports or time sheets by the contractor.

• Involvement in a fraudulent or illegal act against the Library by an employee or the contractor, whether or not he/she is considered “on duty” by the contractor.

• Failure of the contractor to maintain the required insurance policies in full force and effect.

• Failure of the contractor to remove a particular employee from performing on the contract, at the Library’s request.

• Failure of the contractor to fulfill any other obligations contained in the contract award.

• Failure of the contractor to maintain licenses and permits as required by any State or local government agency.

Failure of the Library to terminate the contract for any of the reasons stated above, or to insist upon strict performance of any of the terms and conditions of the contract, shall not constitute a waiver of any part of the contract. The contract shall be and remain in full force and effect until the Library calls a formal default and demands remedy.

Remedies in Case of Default – should the Library determine the contractor to be in default of the contract, the determination shall be final. In such event, the City may proceed but is not limited to the following actions;

• Instruct the contractor to immediately correct the deficiency causing the default

• Demand a service credit guarantee

• Terminate the contract

2.3. Qualification Expectations

Eligible respondents must be able to demonstrate the following:

A. Demonstrated experience with similar projects. To be qualified, the proposed project awardee for this project must have recently and successfully completed recent projects with similar scope and complexity and shall provide references for those projects.

B. Demonstrated experience with municipalities comparable to the City of Bridgeport. Any additional information which demonstrates the respondent’s ability to perform the required work not already mentioned herein, must be provided.

C. Assigned Staff and office support must have the necessary experience, organization, and professional skills and facilities to successfully perform the required services described in the scope of work in this RFP. Description of the firm’s composition with identification of roles of all anticipated employees and/or subcontractors, if any. Resumes of key personnel are required for all key personnel.

D. No pending criminal litigation or criminal charges against the firm, Principal Owners, Partners, Corporate Officers, or management Personnel.

2.4. Deliverables

A. Transparent & reliable fees.

B. Security personnel must be trained in soft skills, (i.e. de-escalation/conflict resolution, trauma-informed customer service training).

C. Commitment to ongoing training to address needs of a diverse urban population.

2.5. Capability

A. Method to record daily time and attendance.

B. Methods to communicate with/between library branch managers, administration and vendor administration as required.

2.6. Schedule, Timeline, and Milestone Tracking

Start of contract: July 1, 2026

End of contract year: June 30, 2027

The initial term for the contract will be one (1) year with two (2) one-year renewal options, for a potential total term of three (3) years.

2.7. Pricing

All pricing must be valid for no less than one hundred and twenty (120) days from the RFP opening date. Services and materials for this project are exempt from State of Connecticut sales tax.

2.8. Library Hours of Operation and Security Hours Needed by Location

Library Hours of Operation * (Subject to change)

Burroughs-Saden (Main Library) - 48 hrs. North Branch - 48 hrs.

Mon. 10:00 am – 6:00 pm Mon. 10:00 am – 6:00 pm Tue. 10:00 am – 6:00 pm Tue. 12:00 am – 8:00 pm Wed. 10:00 am – 8:00 pm Wed. 10:00 am – 6:00 pm Thu. 12:00 pm – 8:00 pm Thu. 10:00 pm – 8:00 pm Fri. 10:00 am – 5:00 pm Fri. 10:00 am – 5:00 pm Sat. 10:00 am – 5:00 pm Sat. 10:00 am – 5:00 pm Sun. CLOSED Sun. CLOSED

Black Rock Branch - 48 hrs. Newfield Branch - 48 hrs.

Mon. 10:00 am – 6:00 pm Mon. 10:00 am – 6:00 pm Tue. 10:00 am – 8:00 pm Tue. 10:00 am – 6:00 pm Wed. 10:00 am – 6:00 pm Wed. 10:00 am – 7:00 pm Thu. 12:00 pm – 8:00 pm Thu. 10:00 pm – 7:00 pm Fri. 10:00 am – 5:00 pm Fri. 10:00 am – 5:00 pm Sat. 10:00 am – 5:00 pm Sat. 10:00 am – 5:00 pm Sun. CLOSED Sun. CLOSED

East Side Branch - 48 hrs. (reopening August 2026) Beardsley Branch - 48 hrs.

Mon. 10:00 am – 6:00 pm Mon. 10:00 am – 6:00 pm Tue. 10:00 am – 8:00 pm Tue. 12:00 am – 8:00 pm Wed. 12:00 am – 8:00 pm Wed. 10:00 am – 8:00 pm Thu. 10:00 pm – 6:00 pm Thu. 12:00 pm – 8:00 pm Fri. 10:00 am – 5:00 pm Fri. 10:00 am – 5:00 pm Sat. 10:00 am – 5:00 pm Sat. 10:00 am – 5:00 pm Sun. CLOSED Sun. CLOSED

* SECURITY PERSONNEL STAY UNTIL 15 MINS. AFTER LIBRARY CLOSING.

SECURITY HOURS NEEDED BY LOCATION

A. Burroughs-Saden (Main) 74 hrs. (48 + 26)

B. North Branch 26 hrs.

C. Black Rock Branch 26 hrs.

D. Newfield Branch 26 hrs.

E. East Side Branch 74 hrs. (48 +26)

F. Beardsley Branch 48 hrs.

Total Hours Needed: 274 hrs.

The Library may request additional hours to cover an event outside of regular library hours. In addition, weekly library hours may vary due to inclement weather, holidays, and schedule changes approved by the

Library Board of Directors.

2.9. Locations Currently Served

Five locations are actively being serviced. * The East Side Branch is under construction and expected to reopen September 2026. Below are the security guards needed by location.

Location Address Hrs./wk. Days

Open Guards

Burroughs-Saden Library 925 Broad St 48 +26 6 1.5 North Branch 3455 Madison Ave 26 6 1 Black Rock Branch 2705 Fairfield Ave 26 6 1 *East Side Branch 1174 East Main St 48 +26 6 1.5 Newfield Branch 744 Central Ave 26 6 1 Beardsley Branch 2536 East Main St 48 6 1

2.10. Payment Terms

Payment terms are Net 45 Days.

3. Submission Instructions

All submission must be submitted via the procurement portal.

3.1. Contacting the City of Bridgeport

The exclusive means by which all prospective respondents may obtain RFP packages, direct inquires, request and receive addenda and supplemental information, and submit proposals shall be through the City of Bridgeport’s bidding platform.

The City of Bridgeport has made it possible for vendors to view our solicitations, download bid packages and ask questions, free of charge.

Instructions to do so are as follows:

1. Go to the procurement portal, OpenGov https://procurement.opengov.com/portal/bridgeportct

2. Click on any bid you see. It will take you to that bid’s page.

3. On the right-hand side of the page, click on Register now for free!

4. After you register, you'll be able to view/download or ask questions on any bid you have interest in.

If you have any trouble registering, please contact OpenGov using the chat feature or send an email to procurement-support@opengov.com

General Information: All inquiries regarding this bid must be presented in writing and may be posted directly on the procurement portal, OpenGov. All answers will be published in the form of addenda on the procurement portal.

Addenda Notification: Respondents are required to register on OpenGov. Once the respondent has completed registration, they will receive addenda notifications to their email. Ultimately, it is the sole responsibility of each respondent to periodically check the site for any addenda.

Late Submissions: City will not assume responsibility if a submission is misdirected, or its delivery is delayed. It shall be the sole responsibility of the submitter to pay for any type of delivery service charge, and to see that the Office of the Purchasing Agent receives his/her submission on time. The clock used shall be the Purchasing Agent’s official date and time stamp clock. The City does not assume financial responsibility for late deliveries by the U.S. Postal

System or any other delivery service.

Expenses: The City shall not be responsible for and/or shall not pay any costs associated with the preparation, submission, or presentation of any submission, or costs incurred by the responding firms during the interview and negotiations phase of the solicitation process

Information and Materials: Any information or materials submitted to this RFP shall become the property of the City of Bridgeport and will not be returned. All submitted materials will be available for public review.

Dates: Please keep in mind dates are estimates only and are subject to change.

3.2. Electronic Submission Instructions

THIS METHOD IS PREFERRED.

https://procurement.opengov.com/portal/bridgeportct mailto:procurement-support@opengov.com

Submissions are encouraged to be made electronically through the OpenGov site at https://procurement.opengov.com/portal/bridgeportct no later than 2:00 pm on

Wednesday, June 24, 2026.

Questions and Answers: It is the responsibility of each firm to inquire about additional information or clarification as to any aspect of the RFP or the Project by submitting questions. The City of Bridgeport will receive questions until Wednesday, June 10, 2026 at

4:00 pm Eastern Standard Time (EST) and will promptly provide answers to such questions no later than Wednesday, June 17, 2026 at 4:00 pm by publishing them on the Procurement Portal and the All firms are obligated to become familiar with such questions and answers and to submit or revise their proposals accordingly. The City of Bridgeport assumes no responsibility for a firm’s failure to read questions or answers and to revise their responses accordingly.

3.3. Paper Submission Instructions

Submissions may also be made as follows:

ONE (1) ORIGINAL AND ONE (1) ELECTRONIC VIA THUMBDRIVE MUST BE

SUBMITTED.

Sealed submissions must be received and time-stamped by the Department of Public Purchases prior to RFP closing time. No submission received after closing time will be considered. The opening will be in the City of Bridgeport Department of Public Purchases’ Conference Room. To ensure proper handling and avoid misdirected delivery, please mark your RFP envelope as follows:

LBX046266 UNARMED SECURITY GUARD SERVICES FOR BRIDGEPORT PUBLIC

LIBRARY

Send your submissions to:

Jennifer Krajnak City of Bridgeport Department of Public Purchases 2nd floor, 999 Broad Street Bridgeport, CT 06604

RFP submissions are due:

Wednesday, June 24, 2026 at 2:00 pm Eastern Standard Time (EST)

Late Submission: The City of Bridgeport will not assume responsibility if a submission is misdirected, or its delivery is delay. The City will not accept late submission, it shall be the sole responsibility of the submitter to pay for any type of delivery service charge, and to see that the

Office of the Purchasing Agent receives his/her submission on time. The City does not assume financial responsibility for late deliveries by the U.S. Postal System or any other delivery service.

https://procurement.opengov.com/portal/bridgeportct

NOTE: IF THE MARGARET E. MORTON GOVERNMENT CENTER, 999 BROAD

STREET BRIDGEPORT,CT IS CLOSED FOR ANY UNFORESEEN EVENT, BIDS

WILL BE DUE AT THE SAME TIME ON THE NEXT BUSINESS DAY THAT THE

MARGARET E. MORTON GOVERNMENT CENTER IS OPEN

3.4. Timeline

Release Project Date: May 14, 2026

Pre-Proposal Meeting (Non-Mandatory): June 4, 2026, 10:00am

925 Broad Street, Bridgeport, CT 06604

Question Submission Deadline: June 10, 2026, 4:00pm

Question Response Deadline: June 17, 2026, 4:00pm

Response Submission Deadline: June 24, 2026, 2:00pm

4. Evaluations

Selection of the successful proposal will be based upon submission of proposals meeting the evaluation criteria shown in the Evaluation Criteria Section. Proposal evaluations will be based on a points scale, using the Evaluation Criteria listed.

As part of the evaluation process, the City may ask questions of a clarifying nature from Offerors as required. The City may also request an oral presentation to explain the proposal and answer questions.

The City Reserves the right to cancel this RFP at any time or reject an or all proposals received as a result of this RFP if it is in the best interest of the City. The City reserves the right to waive any informality in any proposal.

RFP Response Content

Response: Proposers are to respond to all information requested in this RFP. Brochures and advertisements will not be accepted as a substitute for specific requirements asked to be responded to, although you may provide them as a supplement. A qualified proposal must address all items.

Content: Proposals shall be organized and submitted in the format prescribed below. When replying to a particular paragraph or question, ensure that your response references the section and paragraph that asks the question.

The proposals must contain the following information to be considered:

• A brief cover letter

• Identification sheet

• Licensing form

• W-9 form

• References form

• Cost Proposal

• Public contract code section and non-collusion affidavit

• Proposal authorization signature page

• RFP content requirements

• Brochures and pamphlets

Following the deadline for receipt of proposals, all proposals submitted will be analyzed and reviewed by a committee panel consisting of representatives of the Library and the City of

Bridgeport Purchasing Department. The Library reserves the right to negotiate a contract based on all factors involved in the written proposal without further discussion or interview. Required:

• Possesses a valid security guard certification card from the State of CT

• 24-hour communications center

• Provided an outline of proposer’s training program

Proposers who do not respond in accordance with any of the above requirements will be immediately disqualified. This is a non-exclusive agreement. The Library reserves the right to enter into multiple agreements from this RFP.

5. Evaluation Criteria

Proposals will be evaluated utilizing an evaluation matrix based on a City Selection Committee’s project specific or weighted criterion. Typical decision criteria are listed in the chart below. The decision criteria in the chart below are for demonstration purposes, only. The decision criteria can vary based on project scope or request for proposal (RFP) type.

No. Evaluation Criteria Scoring Method Weight (Points)

1. Experience

Five (5) year of experience

Points Based 25 (25% of Total)

2. References

Quality of Services - 8 points

Promptness of Services - 8 points

Reliability / Dependability - 8 points

Points Based 24 (24% of Total)

3. Employment Practices

Staff Experience - 10 points

Training - 10 points

Equipment - 3 points

Uniforms & Identifications - 3 points

Points Based 26 (26% of Total)

4. RFP Responsiveness

Adherence to RFP provisions - 5 points

Completeness of answers - 5 points

Points Based 10 (10% of Total)

5. Price - Rates and Rates Structures Points Based 15 (15% of Total)

6. Selection Process

The City Selection Committee will review the responses to compliance with the required documentation to determine responsiveness.

The City Selection Committee, comprised of key internal stakeholders, will review, evaluate proposals, and score them and rank the responses on a 100-point scale . Upon completion of the evaluation and scoring, the City Selection Committee may conduct post-evaluation interviews with the most qualified suppliers prior to a final decision. The City of Bridgeport reserves the right to reject any or all submissions and cancel this request for proposal (RFP), without liability.

Provide a timeline for when a decision will be made and the process for how suppliers will be notified.

7. Terms and Conditions

7.1. Terms and Conditions

Contractual terms and conditions are included in Attachment A of this RFP.

7.2. Payment Terms

Detail the payment schedule and any conditions for payment.

7.3. Warranty and Support

Specify any warranty and support requirements.

7.4. Openness of Procurement Process

Written responses, other discussions, correspondence, and all other pertinent records shall be handled as public records in compliance with State and Federal open records statutes and regulations.

7.5. Errors and Omissions

Once a response is submitted, the City of Bridgeport may consider requests by any contractor to correct errors or omissions but shall retain sole discretionary authority to determine the outcome of such a request.

7.6. Collusion

By offering a response to this RFP the suppler certifies that no attempt has been made or will be made by the consultant to induce any other person or firm to submit or not to submit a proposal for the purpose of restricting competition. All persons interested in this project, principal or principals being named therein, and no other person have an interest in this project or in the

Agreement which they may participate in. No person or agency has been employed or retained to solicit or secure this Agreement upon an agreement or understanding for a commission, percentage, brokerage, or contingent fee, excepting legitimate employees or established commercial agencies maintained by the consultant for the purpose of doing business. All firms interested in this project (including the firm's employees, representatives, agents, lobbyists attorneys and subconsultants) will refrain, under penalty of disqualification, from direct or indirect contact for the purpose of influencing the selection or creating bias in the selection process with any person who may play a part in the selection process, including the evaluation panel and other administrative staff. The policy is intended to create a level playing field for all potential firms; assure that contract decisions are made in public and to protect the integrity of the selection process.

7.7. Suspension and Debarment

The City will not participate in contracts with parties that have been debarred, suspended or excluded from Federal assistance programs per 2 CFR part 180 and part 1532 and 40 CFR part

31.35. Further, the respondent is required to verify that the respondent, or its principals, as defined at 49 CFR 19.995, or affiliates, as defined at 49 CFR 29.905, are excluded or disqualified as defined at 49 CFR 29.40 and 29.945.

The respondent is required to comply with 49 CFR 29, Subpart C and must include the requirement to comply with 49 CFR 29, Subpart C in any lower tier covered transaction it participates in.

By signing and submitting its bid or proposal, the respondent or proposer certifies as follows:

The certification in this clause is a material representation of fact relied upon by the City if it is later determined that the respondent or proposer knowingly rendered an erroneous certification, in addition to remedies available to the City the Federal Government may pursue available remedies, including but not limited to suspension and/or debarment. The respondent or proposer agrees to comply with the requirements of 49 CFR 29, Subpart C while this offer is valid and throughout the period of any contract that may arise from this offer. The respondent or proposer further agrees to include a provision requiring such compliance in its lower tier covered transactions.

7.8. Contract & Insurance Requirements

The attached Professional Services Agreement with insurance rider, Exhibit A and Exhibit B, will govern the successful vendors engagement.

Any proposed modification to the agreement must be submitted with a proposal package. Note that proposed modifications may be taken into account when determining the best interest of the

City during the evaluation process. The decision to accept any modifications will be at the sole discretion of the City.

7.9. City of Bridgeport Reservation of Rights

This solicitation is for a “Request for Proposal (RFP) only”. This request for proposal is not to be construed as a specific proposal or an offer to buy any products or services. Notwithstanding anything else herein to the contrary, the City expressly reserves all rights in its sole discretion and in the best interests of the City at any time prior to the selection of a preferred respondent and participating in a final contract, without any liability therefore, to:

• Modify any dates or other terms of the RFP upon posting notice,

• Waive any informality or non-material deficiencies in submissions,

• The consultant misstates or conceals any material fact in the proposal,

• Reject any and/or all proposals,

• Withdraw the RFP,

• Decline to select qualified vendors from the respondents to the RFP,

• Select one, more than one, or no respondents

• Not liable to any Respondent for damages of any type however arising.

8. Pricing Proposal

COST PROPOSAL

Proposers are to provide rates in the format below. Furthermore, proposers are to submit with their cost proposal a summary of benefits offered to their employees.

Line Item Description Unit of Measure Unit Cost

1 Security Guard Pay Rate per hour

Line Item Description Unit of Measure Unit Cost

2 Security Guard Overtime Rate per hour

3 Security Guard Billing Rate per hour

4 Supervisor Pay Rate per hour

5 Supervisor Overtime Rate per hour

6 Supervisor Billing Rate per hour

9. Required Response Format

9.1. Executive Summary

The executive summary should include an introduction, a summary of the proposal, an understanding of requirements, and the value proposition.

9.2. Company Profile

A company overview should be provided, along with experience and expertise, certifications and accreditations, and key personnel assigned to the project including resumes. All personnel in responsible charge of the project will be required to process and maintain valid professional licenses and certifications for the State of Connecticut.

9.3. Case Studies | Comparable Projects

Prove demonstrated experience with similar projects. To be qualified, the proposed project awardee for this project must have recently and successfully completed recent projects with similar scope and complexity and shall provide references for those projects.

Provide demonstrated experience with municipalities comparable to the City of Bridgeport. Any additional information which demonstrates the respondent’s ability to perform the required work not already mentioned herein, must be provided.

9.4. Solution Proposal

A solution description, a detailed scope of work, a project plan, and a summary of how quality assurance will be maintained and guaranteed.

9.5. Financial Proposal

A cost breakdown including payment terms and cost justification should be provided.

9.6. Management Proposal

An organizational structure along with roles and responsibilities should be provided. Additionally, a communication strategy should be provided along with a project and quality assurance plan. Finally, responses shall clearly indicate the legal name, address, telephone number, and email address of the respondent and shall indicate whether the respondent is a corporation, general partnership, individual or other business entity.

9.7. Compliance and Legal

Please refer to Scope of Work and Appendix C

9.8. References

Please provide three (3)…