UAS LTaR Performance Work Statement.pdf

U.S. Forest Service

Unmanned Aircraft Systems (UAS) Lifecycle Tracking and Reporting (LTaR)

Software

Performance Work Statement 11/8/2021

Contents

1. Introduction

2. Business Requirements

3. Technical Requirements

4. Period of Performance

5. Deliverables

Software License Line Item Data

a. Deliverable Schedule:

b. Applicable Documents:

6. Equipment

7. Copyright Management and Responsibility…………………………………………………. 6

8. Security……………………………………………………………………………………… 6

9. Section 508 – Accessibility of Information and Communications Technology

Section 508 Compliance

WCAG 2.0 Compliance

10. Contract Officer Representative

11. List of Attachments…………………………………………………………………………..15

1. Introduction Established in 1905, the Forest Service (FS) is a federal agency that manages public lands in national forests and grasslands under a founding principle, "To provide the greatest amount of good for the greatest amount of people in the long run". The agency’s mission is to “sustain the health, diversity, and productivity of the Nation’s forests and grasslands to meet the needs of present and future generations”. The FS has the responsibility for stewardship of more than 193 million acres of the nation’s forests and grasslands; for developing and communicating scientific knowledge through research and development that leads to informed natural resource decision-making; for delivering technical assistance through state and private forestry programs; and for sharing knowledge and experience with others in the global community through international forestry. Performing this mission requires a strong and effective network of operational and administrative support.

The United States Department of Agriculture (USDA), Natural Resources and Environment (NRE), Forest Service (FS) Chief Information Office (CIO) requests the procurement of Unmanned Aircraft Systems (UAS) Lifecycle Tracking and Reporting (LTaR) software solution.

2. Business Requirements The Forest Service will be using Unmanned Aircraft Systems (UAS) to support a variety of natural resource management objectives. Recent Federal Aviation Administration (FAA) rulemaking and FS aviation policy and guidance revisions have greatly simplified and streamlined the process for the use of certain types of UAS in support of FS operations. The FS UAS Program is developing a scalable government owned/operated fleet that will support numerous programs and mission areas throughout the agency. An effective, easy to use software solution is needed to effectively track and manage aircraft, pilots, and other program resources.

LTR software will provide critical tools for tracking of lifecycle, operations, maintenance, and management; as well as provide an enterprise-wide inventory of unmanned assets.

3. Technical Requirements

UAS program assets include platforms of different types, sizes, operational complexity, and flight capabilities. LTR will provide a software solution that supports efficient tracking of lifecycle, operations, maintenance, and management of UAS program assets that will be used by personnel with a variety of qualifications and experience. LTR will meet or exceed the following technical requirements:

• LTR Software will be compatible with Windows Operating System, iPhone, and Android mobile platforms including tablets.

• Allow for the collection (and/or input) and management of UAS fleet data, including:

a. Aircraft Serial Number and FAA registration number.

b. Aircraft Custodian.

c. Ability to attach multiple custom PDF documents to a specific aircraft.

d. Total Flight Hours for a specific aircraft.

e. Flight hours per month for a specific aircraft.

f. Average flight time per flight for a specific aircraft and for the entire fleet.

g. The ability to assign sensors to aircraft and document which sensor was used on which flight.

h. The ability to assign batteries to aircraft and document battery use and charging cycles.

• Assignment of specific components to specific aircraft:

a. Assign aircraft components to specific aircraft and track date installed and flight hours for each component.

b. Components tracked should be specific to each aircraft model.

c. Components to be tracked include all major aircraft components, including, but not limited to:

i. Aircraft airframe

ii. Propellers

iii. Motors

iv. Landing gear components

v. Flight control systems

vi. Ground Control Station

vii. Individual electronic components (examples: GPS and control boards)

d. A system to track aircraft components and provide warnings and automated aircraft “grounding” when components reach the end of their useful lifespan.

• Provide an aircraft maintenance tracking system to document all aircraft maintenance.

a. System will provide warnings of upcoming maintenance and automated aircraft

“grounding” if maintenance was not documented or performed. Maintenance to be tracked includes, but is not limited to:

i. Date maintenance was performed

ii. Individual who performed the maintenance

iii. The labor hours required to complete the maintenance

iv. Space to add additional comments

v. Ability to attach documentation to maintenance tasks

b. The ability to document the following maintenance tasks including but not limited to:

i. Preventative Maintenance

ii. Component Maintenance

iii. Inspections

iv. Other maintenance such as firmware updates and aircraft modifications

• Allow for the collection (and/or input) and management of UAS personnel data.

• LTR Software will provide dashboards or view states that allow for easy and comprehensive viewing of critical metrics, including total flight hours, time to maintenance, sortie times, and pilot information.

• Provide a mapping interface for viewing assets in a geospatial context with layers (examples: navigation charts and weather data).

• Provide alerts regarding Original Equipment Manufacturer (OEM) parts and safety recommendations.

• Provide Pilot and Maintenance logs that are compliant with FAA regulations and requirements.

• The ability to input and track detailed Pilot certification status.

• Reports on pilot, company, UAS, and maintenance Information

• Maintenance status, alerts, and reports

• System status, alerts, and reports

• Input, track, and provide reports for UAS Program fleet data (examples: flight hours, cycles, and usage).

• Alerts regarding manufacturing component issues or failures and notifications when issues are detected.

• Equipment warranty tracking.

• Ability to export data for customized reporting.

All data created, produced, and stored on this software will be the property of the United States Department of Agriculture, Natural Resources and Environment, Forest Service.

4. Period of Performance The Base Period of Performance is:

November 29, 2021 to November 28, 2022 If needed, at the option of the Government, the contract may be renewed for up to four (4) option periods. The contract shall not exceed a total of 60 months, if all options are exercised.

Option Schedules:

Option Year 1 – November 29, 2022 to November 28, 2023 Option Year 2 – November 29, 2023 to November 28, 2024 Option Year 3 – November 29, 2024 to November 28, 2025 Option Year 4 – November 29, 2025 to November 28, 2026

5. Deliverables Software License Line Item Data

In accordance with Office of Management and Budget Memorandum M-16-12, Category Management Policy 16-1: Improving the Acquisition and Management of Information Technology: Software Licensing, USDA must maintain an inventory of its software licenses, including pricing data. The contractor shall provide line item pricing data on all software licenses provided to USDA at award and/or during performance of the contract/order. The attachment entitled “Software Template Line Item Pricing” must be completed and provided with bid package prior to award date.

The contractor shall submit a Voluntary Product Accessibility Template (VPAT) no later than ten (10) days after the award of the contract. Information regarding VPAT’s can be found at https://www.section508.gov/sell/vpat.

https://www.section508.gov/sell/vpat

a. Deliverable Schedule:

Deliverables:

- All licenses will be functional upon the date of delivery

- All software maintenance will be operational upon the date of award

Deliverable Submitted to: Due Date:

Software Line Item Pricing

Contracting Officer Provided with bid package for providing of upcoming Software Activation for Licenses Provided After Award Date

Voluntary Product Accessibility Template

Contracting Officer’s Representative

10 days after award

b. Applicable Documents:

The attached spreadsheet template with line item pricing of software will be delivered electronically to the Contracting Officer.

6. Equipment There is no government equipment furnished for this effort.

7. Copyright Management and Responsibility By delivering applications or programming code to the Federal Government, the vendor or Contractor certifies that they have the proper authority to transfer the property and will defend the government against copyright or other lawsuit resulting from the application or programming delivered.

8. Security Section 1 By accepting this contract/agreement, the Contractor/Cooperator and other external organizations (hereafter called Contractor) providing Information Technology (IT) resources or services to the US Forest Service (FS) agrees to comply with the applicable IT security policy as outlined in this document. The Contractor and other external organizations will be responsible for IT security for all systems connected to the FS or operated by the Contractor and other external organizations for the FS, regardless of location. This clause is applicable to all or any part of the contract that includes IT resources or services in which the Contractor and other external organizations must have physical or electronic access to FS sensitive information that directly support the mission of the FS. The term “information technology” as used in this clause, means any equipment or interconnected system or subsystem of equipment that is used in the automatic acquisition, storage, manipulation, management, movement, control, display, switching, interchange, transmission, or reception of data or information. This includes both major applications and general support systems as defined by OMB Circular A-130.

The Contractor shall be responsible for properly protecting all information used, gathered, or developed because of work under this task. The Contractor shall also protect all unclassified Government data, equipment, etc., by treating information as sensitive business, confidential information, controlling and limiting access to the information, and ensuring the data and equipment are secured within their facility.

The Contractor or other external organization will not publish or disclose in any manner, without the FS Contracting Officer’s written consent, the details of any programs, documentation, data, or safeguards either designed or developed by the Contractor or other documentation, data, or safeguards either designed or developed by the Contractor or other external organization under this Contract or otherwise provided by the Government. The Contractor may be required to sign non-disclosure or other appropriate security agreements. A Contractor may be required to sign non-disclosure or other appropriate security agreements. A written agreement between the FS and other contractors and other external organizations will be entered into before FS data and information otherwise exempt from public disclosure may be disclosed to the contractors and other external organizations. The Contractor and other external organization will agree to establish and follow security precautions considered by the FS to be necessary to ensure proper handling of data and information. As may be identified elsewhere in this contract, the Contractor agrees that:

• The draft and final deliverables and all associated working papers and other materials deemed relevant by the COR that have been generated by the Contractor in the performance of this contract are the property of the U.S. Government and must be submitted by the COR at the conclusion of the tasks.

• All documents produced for this project are the property of the U.S. Government and cannot be reproduced or retained by the Contractor.

To the extent required to carry out a program or inspection to safeguard against threats and hazards to the security, Integrity, and confidentiality of Government data, the Contractor will afford the Government access to the Contractor’s or other external organization’s facilities, installations, technical capabilities, operations, documentations, records, and databases. The Contractor will cooperate with Federal agencies and their officially credentialed representatives during official inspections or investigations concerning the protection of FS information.

Cooperation may include providing relevant documentation showing proof of compliance with federal and agency requirements and rendering other assistance as deemed necessary.

If new or unanticipated threats or hazards are discovered by either the Government or the Contractor or other external organization, or if existing safeguards have ceased to function, the discoverer will immediately bring the situation to the attention of the other party. The Contractor discoverer will immediately bring the situation to the attention of the other party. The Contractor will report real or suspected incidents or violations immediately to:

The USDA’s Incident Security Center (ISC) 24-Hour USDA Cyber Security Incident Hotline: 1-

(866) 905-6890 | Cyber.Incidents@usda.gov The Contractor shall insert these clauses in all subcontracts when the subcontractor is required to have routine physical access to a federally controlled facility and/or routine access to a mailto:Cyber.Incidents@usda.gov

Federally-controlled facility and/or routine access to a Federally-controlled information system.

Failure to comply with said requirements will constitute cause for termination.

The Contractor Agrees To –

(a) Comply with the Privacy Act of 1974 (the Act) and the agency rules and regulations issued under the Act in the design, development, or operation of any system of records on individuals to accomplish an agency function when the contract specifically identifies— (i) The systems of records; and

(ii) The design, development, or operation work that the contractor is to perform;

(b) Include the Act notification contained in this contract in every solicitation and resulting subcontract and in every subcontract awarded without a solicitation, when the work statement in the proposed subcontract requires the redesign, development, or operation of a system of records on individuals that is subject to the Act; and

(c) Include this clause, including this paragraph (3), in all subcontracts awarded under this contract which requires the design, development, or operation of such a system of records.

In the event of violations of the Act, a civil action may be brought against the agency involved when the violation concerns the design, development, or operation of a system of records on individuals to accomplish an agency function, and criminal penalties may be imposed upon the officers or employees of the agency when the violation concerns the operation of a system of records on individuals to accomplish an agency function. For purposes of the Act, when the contract is for the operation of a system of records on individuals to accomplish an agency function, the Contractor is an employee of the agency.

Definition of the clause:

(a) “Operations of a system of records, “as used in this clause, means performance of any of the activities associated with maintaining the system of records, including the collection, use, and dissemination of records.

(b) “Record,” as used in this clause, means any item, collection, or grouping of information about an individual that is maintained by an agency, including, but not limited to, education, financial transactions, medical history, and criminal or employment history and that contains the person’s name, or the identifying number, symbol, or other identifying particular assigned to the individual, such as fingerprint or voiceprint or photograph.

(c) “System of records on individuals,” as used in this clause, means a group of any records under the control of any agency from which information is retrieved by the name of the individual or by some identifying number, symbol, or other identifying particular assigned to the individual.

The contractors and other extremal organizations will ensure that the following banner is displayed on all FS systems that contain Privacy Act information operated by the contractors and other external organizations prior to allowing anyone access to the system:

“This system contains information protected under the provisions of the Privacy Act of 1974 (Public Law 93-579). Any privacy information displayed on the screen or printed must be protected from unauthorized disclosure. Employees who violate privacy safeguards may be subject to disciplinary actions, a fine up to $5,000, or both.”

9. Section 508 – Accessibility of Information and Communications Technology

(a) This SOW is subject to Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d) as amended by the Workforce Investment Act of 1998 (P.L. 105-220). Specifically, subsection 508(a)(1) requires that when the Federal Government procures Information and Communications Technology (ICT)1, the ICT must allow Federal employees and members of the public with disabilities comparable access to and use of information and data provided to Federal employees and members of the public without disabilities.

(b) The ICT accessibility standards as 36 CFR Part 1194 were developed by the Architectural and Transportation Barriers Compliance Board (also known as the Access Board) and apply to contracts, task orders, and indefinite quantity contracts on or after June 25, 2001.

(c) Each Information and Communications Technology (ICT) product or service furnished under this contract shall comply with the Information and Communications Technology Accessibility Standards (36 CFR 1194), as specified in the contract, at a minimum. If the Contracting Officer determines any furnished product or service is not in compliance with the contract, the Contracting Officer will promptly inform the Contractor in writing. The Contractor shall, without charge to the Government, repair or replace the non-compliant products or services within a period of time specified by the Government in writing. If such repair or replacement is not completed within the time specified, the Government shall have the following recourses:

1) Cancellation of the contract, delivery, or task order, purchase or line item without termination liabilities; or

2) In the case of custom Information and Communications Technology (ICT) being developed by a contractor for the Government, the Government shall have the right to have any necessary changes made or repairs performed by itself or by another firm for the non-compliant ICT, with the contractor liable for reimbursement to the Government for any expenses incurred thereby.

(d) The contractor must ensure that all ICT products and services that are less than fully compliant with the accessibility standards are provided pursuant to extensive market research and are the most current compliant products or services available to satisfy the contract requirements.

(e) For every ICT product or service accepted under this contract by the Government that does not comply with 36 CFR 1194, the contractor shall, at the discretion of the Government, make every effort to replace or upgrade it with a compliant equivalent product or service, if

1 Please note that the term Information and Communications Technology (ICT) is synonymous with Electronic and Information Technology (EIT), the previously used term.

The term ICT will be used to meet international standards after the release of the Section 508 Refresh.

commercially available and cost neutral, on either a contract specified refresh cycle for the product or service, or on a contract effective option/renewal date, whichever shall occur first.

Section 508 Compliance

The subject Software shall comply with the standards, policies, and procedures below. In the event of conflicts between the referenced documents and this SOW, the SOW shall take precedence.

Section 508 Accessibility Standards

1) 29 U.S.C. 794d (Rehabilitation Act as amended)

2) 36 CFR 1194 (Section 508 standards)

3) http://www.access-board.gov/sec508/508standards.htm (Section 508 standards)

4) FAR 39.2 (Section 508)

5) http://www.ocio.usda.gov/document/departmental-regulation-4030-001 (USDA standards, policies, and procedures for Section 508)

In addition, all contract deliverables are subject to these standards.

All web content or communications materials produced, regardless of format (text, audio, video, etc.), must conform to the applicable Section 508 standards to allow Federal employees and members of the public with disabilities comparable access to and use of information and data provided to Federal employees and members of the public without disabilities. All contractors (including sub-contractors) and consultants responsible for preparing or posting content must comply with the applicable Section 508 accessibility standards and, where applicable, those set forth in the referenced policy or standards document above. Remediation of any materials that do not comply with the applicable provisions of 36 CFR Part 1194 as set forth in the SOW shall be the responsibility of the contractor or consultant.

The following Section 508 provisions apply to the products and/or services identified in this

SOW:

• 36 CFR Part 1194.21 provisions a-l

• 36 CFR Part 1194.22 provisions a-p

• 36 CFR Part 1194.23 provisions a-k[4]

• 36 CFR Part 1194.24 provisions a-e

• 36 CFR Part 1194.25 provisions a-j[4]

• 36 CFR Part 1194.26 provisions a-d

• 36 CFR Part 1194.31 provisions a-f

• 36 CFR Part 1194.41 provisions a-c http://www.access-board.gov/sec508/508standards.htm http://www.ocio.usda.gov/document/departmental-regulation-4030-001

The following Section 508 provisions apply for software development material identified in this SOW:

For software development, software applications, and operating systems the Vendor shall comply with the following standards, policies, and procedures:

Section 508 Accessibility Standards

1) 29 U.S.C. 794d (Rehabilitation Act as amended)

2) 36 CFR 1194 (Section 508 standards)

a. 36 CFR Part 1194.21 provisions a-l

b. 36 CFR Part 1194.31 provisions a-f

c. 36 CFR Part 1194.41 provisions a-c

For web-based applications (intranet, internet information and applications, 16 rules), the Vendor shall comply with the following standards, policies, and procedures:

Section 508 Accessibility Standards

1) 29 U.S.C. 794d (Rehabilitation Act as amended)

2) 36 CFR 1194 (Section 508 standards)

a. 36 CFR Part 1194.21 provisions a-l

b. 36 CFR Part 1194.22 provisions a-p

c. 36 CFR Part 1194.31 provisions a-f

d. 36 CFR Part 1194.41 provisions a-c

For telecommunication products and services the Vendor shall comply with the following standards, policies, and procedures:

Section 508 Accessibility Standards

1) 29 U.S.C. 794d (Rehabilitation Act as amended)

2) 36 CFR 1194 (Section 508 standards)

a. 36 CFR Part 1194.23 provisions a-k

b. 36 CFR Part 1194.31 provisions a-f

c. 36 CFR Part 1194.41 provisions a-c

For video and multimedia applications (including training materials), the Vendor shall comply with the following standards, policies, and procedures:

Section 508 Accessibility Standards

1) 29 U.S.C. 794d (Rehabilitation Act as amended)

2) 36 CFR 1194 (Section 508 standards)

a. 36 CFR Part 1194.24 provisions a-e

b. 36 CFR Part 1194.31 provisions a-f

c. 36 CFR Part 1194.41 provisions a-c

For self-contained and closed products, the Vendor shall comply with the following standards, policies, and procedures:

Section 508 Accessibility Standards

1) 29 U.S.C. 794d (Rehabilitation Act as amended)

2) 36 CFR 1194 (Section 508 standards)

a. 36 CFR Part 1194.21 provisions a-l

b. 36 CFR Part 1194.25 provisions a-j

c. 36 CFR Part 1194.31 provisions a-f

d. 36 CFR Part 1194.41 provisions a-c

For desktop and portable computers, the Vendor shall comply with the following standards, policies, and procedures:

Section 508 Accessibility Standards

1) 29 U.S.C. 794d (Rehabilitation Act as amended)

2) 36 CFR 1194 (Section 508 standards)

a. 36 CFR Part 1194.21 provisions a-l

b. 36 CFR Part 1194.26 provisions a-d

c. 36 CFR Part 1194.31 provisions a-f

d. 36 CFR Part 1194.41 provisions a-c

For help desk and other support services, the Vendor shall comply with the following standards, policies, and procedures:

Section 508 Accessibility Standards

1) 29 U.S.C. 794d (Rehabilitation Act as amended)

2) 36 CFR 1194 (Section 508 standards)

a. 36 CFR Part 1194.31 provisions a-f

b. 36 CFR Part 1194.41 provisions a-c

If the help desk or other support services include training, Vendor must also comply with the following standards, policies, and procedures in addition to 36 CFR Part 1194.31 provisions a-f and 36 CFR Part 1194.41 provisions a-c:

a. 36 CFR Part 1194.21 provisions a-l (installable and web-based training)

b. 36 CFR Part 1194.22 provisions a-p (web-based software)

All Information and Communications Technology (ICT) subject to the 36 CFR 1194 standards will have a Section 508 usability and acceptance test where Section 508 compliance will be validated. This test must be administered by a Federal Section 508 Testing Center.

All maintenance for Information and Communications Technology that requires upgrades, modifications, installations, and purchases will adhere to the Section 508 standards and 36

CFR 1194.

WCAG 2.0 Compliance

The subject Software shall comply with the standards, policies, and procedures below. In the event of conflicts between the referenced documents and this SOW, the SOW shall take precedence.

Custom ICT Development Services When Vendor provides custom ICT development services pursuant to this contract, Vendor shall ensure the ICT fully conforms to the applicable Revised 508 Standards prior to delivery and before final acceptance.

Installation, Configuration, and Integration Services When Vendor provides installation, configuration, or integration services for equipment and software pursuant to this contract, the offeror shall not install, configure, or integrate the equipment and software in a way that reduces the level of conformance with the applicable Revised 508 standards.

Maintenance, Upgrades, and Replacements Vendor shall ensure maintenance upgrades, substitutions, and replacements to equipment and software pursuant to this contract do not reduce the original level of conformance with the applicable Revised 508 standards at the time of the contract award.

Service Personnel Vendor shall ensure the personnel providing the labor hours possess the knowledge, skills, and ability necessary to address the applicable Revised 508 standards defined in this contract, and shall provide supporting documentation upon request.

Hosting Services When providing hosting services for electronic content provided by the agency, Vendor shall not implement the hosting services in a manner that reduces the existing level of conformance of the electronic content with applicable Revised 508 standards. Throughout the life of the contract, the agency reserves the right to perform testing on a vendor or contractor’s hosted solution to verify conformance with this requirement.

Validation for ICT Items When purchasing ICT where 1) 508 validation is not possible prior to award, 2) when ICT will be changed after the award, or 3) ICT will be hosted in a third-party environment, Vendor shall test and validate the ICT solution for conformance to the Revised 508 standards, in accordance with the requirement testing methods, as defined by the agency.

Throughout the life of the contract, the agency reserves the right to perform testing to verify conformance with this requirement.

Documentation Vendor shall maintain and retain full documentation of the measures taken to ensure compliance with the applicable requirements, including records of any testing or demonstrations conducted.

Conformance Reporting Prior to acceptance, Vendor shall provide an Accessibility Conformance Report (ACR) for each ICT item that is developed, updated, configured for the agency, and when product substitutions are offered. The ACR should be based on the latest version of the Voluntary Product Accessibility Template (VPAT) provided by the Information Technology Industry Council (ITI). To be considered for award, an ACR must be submitted for each ICT item, and must be completed according to the instructions provided by ITI.

When the contractor is required to perform testing to validate conformance to the agency’s accessibility requirements, Vendor shall provide a Supplemental Accessibility Conformance Report (SAR) that contains the following information:

• Accessibility test results based on the required test methods.

• Documentation of features provided to help achieve accessibility and usability for people with disabilities.

• Documentation of core functions that cannot be accessed by persons with disabilities.

• Documentation on how to configure and install the ICT item to support accessibility.

• When an ICT item is an authoring tool that generates content (including documents, reports, videos, multimedia productions, web content, etc.)., provide information on how the ICT item enables the creation of accessible electronic content that conforms to the Revised 508 Standards, including the range of accessible user interface elements the tool can create.

• Before final acceptance, the contractor shall provide a fully working demonstration of the completed ICT Item to demonstrate conformance to the agency's accessibility requirements. The demonstration shall expose where such conformance is and is not achieved.

Before acceptance, the agency reserves the right to perform independent testing to validate that the ICT solution provided by the contractor conforms to the applicable Revised 508 standards.

Non-Compliance

Before final acceptance of any ICT item, including updates and replacements, if Vendor claims its products or services satisfy the applicable Revised 508 standards specified in the contract vehicle, and the contracting officer determines that any furnished ICT item is not in compliance https://www.section508.gov/sell/vpat https://www.section508.gov/sell/vpat http://www.itic.org/policy/accessibility http://www.itic.org/policy/accessibility with such requirements, the contracting officer will promptly inform Vendor in writing of the non-compliance. Vendor shall, at no cost to the agency, repair or replace the non-compliant products or services within the period specified by the contracting officer.

See attached 2020 Software ART Contract Language Template.

10. Contract Officer Representative Jennifer Wolfe USDA – Forest Service – CIO 3833 S Development Ave, Boise, ID 83705 208-387-5603 jennifer.wolfe@usda.gov

The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements to the Contracting Officer, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract or order.

11. List of Attachments Attachment 1 – Software Template Line Item Pricing mailto:jennifer.wolfe@usda.gov

10. Contract Officer Representative