TelecommunicationsServicesRFSQ2026.pdf

This is a Request for Sealed Quotation (RFSQ) issued by the County of Los Angeles, Internal Services Department, soliciting qualified companies to enter into Master Agreements for various telecommunication services. The solicitation encompasses six service categories: Data Network Services, Secure Web Gateway Services, UC Cloud VoIP Services, Cloud Contact Center Services, Legacy Services, and SMS Outbound Text Message Solutions, as detailed in Appendix D of the solicitation documents. Prospective vendors are invited to submit quotations for one or more service categories based on their capabilities and service offerings. The RFSQ process establishes Master Agreements that will govern the provision of these essential telecommunications services to support County operations across multiple departments and facilities. The solicitation outlines specific service requirements, technical specifications, and performance standards that vendors must meet to be considered for award.

The Master Agreements resulting from this RFSQ will establish pricing terms and conditions for the delivery of telecommunications services on an as-needed basis throughout the contract term. Vendors selected through this competitive process will provide services to the County under standardized agreements that detail service level agreements, performance metrics, billing procedures, and other contractual obligations. The County seeks to establish relationships with qualified providers capable of delivering reliable, secure, and cost-effective telecommunications solutions that support the organization's digital infrastructure and business continuity requirements. Award decisions will be based on evaluation criteria specified in the solicitation, which may include technical qualifications, service experience, pricing competitiveness, and the vendor's ability to meet County security and compliance standards for telecommunications services.