Qs_ _As_additional_2.pdf

LES Health Insurance Services – STC10014R0001

Questions & Answers:

Question: As per SF30-Amendment 1. PDF, Single employees self only are 83 & Family Members 619. However as per the list received, Single employees count is far less than

83. Please clarify as we need to quote in this format only.

Answer: While there are 27 ”Single” employees on the list, there are at least 56 married employees who are currently maintaining unaccompanied status (their families are not here with the employees in the UAE so far). Please also note that the list of active members provided is as of August 16, 2014. There will always be increase/decrease in the active members.

Question: What types of information can you provide that might help us measure or anticipate the dollar amount of claims in the new year that will relate to ongoing illnesses or sickness where claims were paid in the most recent period? I've attached a sample of a regular report we provide to our clients that categorizes claims paid - can you provide something like this for the most recent period?

Answer: Claims reports are attached. The report covers the data from July 1, 2013 through June 30, 2014 and 2011-2012 & 2012-2013.

Question: The claims report provided does not mention claims report date. Please provide claims report Generation date and claims cut-off date.

Answer: Claims reports are attached. The report covers the data from July 1, 2013 through June 30, 2014 and 2011-2012 & 2012-2013.

Question: Please note that until know we didn't receive the loss ratio for the group.

The information in the loss ratio is important to us to release the suitable rate for the group. Kindly send it as soon as possible to send our offer within the deadline and take in the consideration EID holidays so we have only two working days.

Answer: Loss Ratio was provided in the e-mail which was sent on September 26th with 15 attachments. The attachment read “US Embassy LR.PDF”. See attached for your ready reference.

Question: Are you able to provide more detailed claims information?

Answer: Claims reports are attached. The report covers the data from July 1, 2013 through June 30, 2014 and 2011-2012 & 2012-2013.

Question: We kindly ask you to provide us with additional information in order for us to quote on the Part II Group Life Insurance section: A membership list including Salary information of the employees to insure; Details of the Life Insurance they currently have; Any claims data that is available.

Answer: As it was addressed in the earlier Qs & As, this solicitation covers only health insurance and not life insurance. Therefore, the requested information is not applicable.

Question: Will it be possible to kindly send the solicitation documents and SF30 in

Word version?

Answer: Attached are the solicitation document and SF-30 in word format.

Question: Please clarify on the below concern. Current Policy is a full year Policy from July to July since 2009; please clarify the reason the Policy expiring in 31st December 2014.

Answer: The current contract expired on June 30, 2014; and it has been extended for six months until December 31, 2014 per the clause FAR 52.217-8 which reads: “The Government may require continued performance of any services within the limits and at the rates specified in the contract. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within the performance period of the contract”.