Statement of Work - NY JOC Wall Reconfiguration.pdf

FEDERAL BUREAU OF INVESTIGATION

FINANCE AND FACILITIES DIVISION | PROCUREMENT SECTION

STATEMENT OF WORK

NY JOC Wall Reconfiguration for the

Information Technology Infrastructure Division

Statement of Work

(2/22/2024)

1 Scope

This is a contract to provide fixed pricing for professional services for the Federal Bureau of

Investigation (FBI), Communication Services Unit (CSU) in order to physically reconfigure the NY Joint

Operations Center Video Wall.

This is a non-personal services contract. The Government shall not exercise any supervision or control over contractor employees performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction

The Contractor(s) shall be responsible to physically reconfigure the existing 45 monitors that make up the JOC video wall as described in the diagrams within the requirements section below.

The NY JOC Video wall is currently a BARCO Laser Video Wall that was initially configurated by

Diversified Incorporated to ensure functionality.

The current configuration of the JOC video wall prevents users seated in the back rows of the NY JOC to physically view the current bottom row of the NY JOC video wall. The bottom row currently contains 15 monitors that will need moved to the top two rows and be replaced by new matching blank panels. The bottom row will remain, but structural work will need completed, new backer board and felt will be required to make each new panel match the existing panels.

Configuring the settings on each monitor to deliver clear, crisp content will be required. Testing of each monitor after installation is required.

Physical and Logical alignment of each monitor/panel is required.

Project is not considered complete until the FBI System Owner and the Professional Services Company representative signs a Memorandum of Understanding (MOU) between the FBI and the professional services company. The MOU will declare all requirements pertaining to the NY JOC wall reconfiguration is complete and maintenance period on the NY JOC wall begins.

When the offeror provides installation, configuration or integration services for equipment and software pursuant to this contract, the offeror shall not install, configure or integrate the equipment and software in a way that reduces the level of conformance with the applicable Revised 508 Standards.

1.2 Background

A layout reconfiguration is required as the bottom row is unusable and cannot be properly viewed. The requested proposal shall include all work related to the wall reconfiguration. The requested proposal shall also include ongoing maintenance costs for each separately 1.) 4-hour response time or 2.) next-day response time for maintenance of monitors only, which are currently ODL-721 and 5 years of warranty.

2 Applicable Documents

None

3 Requirements

The Contractor shall travel on-site to the NY JOC and complete the following reconfiguration:

BUILD:

• The Contractor(s) shall be responsible to physically reconfigure the existing 45 monitors that make up the JOC video wall.

• The Contractor(s) shall relocate the 15 monitors currently in the bottom row to the top two rows.

• The Contractor(s) shall ensure physical and logical alignment of each monitor/panel.

• The Contractor shall add new matching blank panels where the previous bottom row monitors were located prior to reconfiguration.

• The Contractor(s) shall perform structural work to install the new backer board and material to make each new panel match the existing fabric panels.

• The Contractor(s) shall configure the settings on each monitor to deliver clear content and proper operation.

• The Contractor shall test each monitor after installation to ensure full functionality.

• The Contractor(s) shall complete the work during the Period of Performance: February to April

30, 2024.

• The Contractor representative shall sign a Memorandum of Understanding (MOU) between the

FBI and the professional services company.

• Current side view:

Monitors are stacked on a custom mounting system in a free-standing wall with a maintenance area behind.

The extra monitors will be added to the op spares to be used in the future if any of the screens are damaged or the engines fail. The open areas would need to be replaced by new fabric panels. Fabric can be placed on an outside edge if matching fabric cannot be provided. Current fabric is textured gray.

4 Key Personnel

Engineer

CAD Operator

Cleared Project Manager

Fabricator

Installers

Key Personnel include an Engineer, CAD Operator, Project Manager, Fabricator, and Installers.

5 Place of Performance

The primary place of performance will be at an FBI facility in New York during the timeframe of February to April 2024.

New York Office 26 Federal Plaza New York, NY 10278

6 Deliverables

The Contractor shall be responsible for providing the following deliverables:

• Reconfiguration of existing video wall o The existing 70” monitors are currently configured to a video wall arrangement that consists of five 3x3 monitors equaling 45 Barco ODL-721 monitors o The existing 70” monitors will need to be reconfigured to a video wall arrangement that will consist of four 4x2 monitors with one 5x2 section in the center equaling 42 Barco

ODL-721 monitors

• Structural Work to add felt panels where changes are made

• Technical Documentation Reflecting New Configuration

• User Training

Specifications Guide, Technology Guide, and training documentation upon request or as needed.

The Contractor shall provide weekly status reports to the Contracting Officer (CO) and the Contracting

Office Representative (COR). The format will be agreed to by the Contractor and COR at the start of performance, but the contents shall contain the following, at a minimum: Staffing Summary, Hours and

Labor performed, Current Management and Administrative problems, and Action items.

The Contractor shall be responsible for providing the following deliverables:

Deliverable Title Deliverable Date SOW Reference

Weekly Status Reports Every Friday 7.0

7 Electronic Invoicing Requirements

The Federal Bureau of Investigation (FBI) requires vendors to submit invoices and supporting documentation electronically through the Invoice Processing Platform (IPP). IPP is a secure, web-based electronic invoicing system provided by the U.S. Department of the Treasury’s Bureau of the Fiscal

Service (Treasury) in partnership with the Federal Reserve Bank of St. Louis (FRSTL). IPP is available at no cost to any commercial vendor or independent contractor doing business with a participating government agency. To learn more about IPP, please visit IPP.gov.

Invoice Submission

Vendors are required to create and submit electronic invoices using the IPP system. Invoices submitted by email will not be accepted. This requirement applies immediately upon contract award. For contract-specific questions, please contact the designated contracting officer for your contract.

Obtaining IPP Access

If your company has already enrolled in IPP:

You will not be required to re-register. Please contact your company's IPP account administrator so that he/she may add you as an additional user to your company’s IPP Collector account.

If your company has NOT enrolled in IPP:

Your company will be auto-enrolled for IPP using information from your SAM.gov account. Your company's Primary Electronic Business Point of Contact (POC) will be designated as an IPP administrator.

This POC will be contacted by email to register when the FBI initiates the enrollment process through

IPP. To prevent enrollment delays, please ensure your designated Electronic Business POC in SAM.gov is up to date.

Your company’s IPP administrator will be responsible for initial account registration as well as creating and managing your company’s IPP users and permissions. Please note that due to U.S. Department of the Treasury guidelines, IPP cannot set up User IDs using a shared email address.

How to register for IPP:

1. Once FBI initiates the enrollment process, your company’s designated Electronic Business POC in

SAM.gov will receive two emails from IPP Customer Support (ipp.noreply@mail.eroc.twai.gov):

• The first email contains the initial administrative IPP User ID

• The second email, sent within 24 hours of receipt of the first email, contains a temporary password

• You must log in with the temporary password within 30 days

2. Registration is complete when the initial administrative user logs into the IPP web site with the User

ID and password provided and accepts the IPP rules of behavior. Additional user accounts, including administrators, can be created after initial login.

Training

Vendor training materials, including a first-time login tutorial, are available on the IPP.gov website. Once you have logged in to the IPP application, you will have access to user guides that provide step-by-step instructions for all IPP capabilities ranging from creating and submitting an invoice to setting up email notifications.

Additional Support

IPP Customer Support Team is available Monday through Friday from 8:00 am to 6:00 pm EST

•Phone: (866) 973-3131 or Email: IPPCustomerSupport@fiscal.treasury.gov

•For answers to frequently asked questions, visit the Vendor FAQ page on the IPP.gov web site.

8 Government Furnished Equipment or Information

The Government shall provide contractor personnel assigned to this contract with a typical working environment, including office furniture and furnishings, secure and unclassified telephone services, storage for unclassified materials, use of the Government's mail service, and access to copiers, fax machines, unclassified computers, and related software.

The Government shall provide contractor personnel assigned to this contract with a typical working environment, including office furniture and furnishings, secure and unclassified telephone service, storage for classified and unclassified materials, use of the Government's mail and courier services, and access to copiers, fax machines, personal computers (PCs) and related software.

9 Personnel Availability

The Government shall provide contractor personnel assigned to this contract with a typical working environment, including office furniture and furnishings, secure and unclassified telephone services, storage for unclassified materials, use of the Government's mail service, and access to copiers, fax machines, unclassified computers, and related software.

The Contractor’s normal workday will typically be within the hours of 8:00 a.m. and 5:00 p.m. Flexibility within the normal workday shall be coordinated with the COR.

10 Security Requirements

• The Contractors shall be escorted for the Period of Performance. Area is not a SCIF. The room processes data up the SECRET level. Contractors do not require a clearance, however, they must be US Citizens. Escorts will be provided.

• Contractors must provide SSN, current & valid ID, and pass a cursory background investigation to be onsite. Name and SSN would need to be provided in advance to process visitor access (may take 2-4 weeks to complete).

• COVID vaccines are no longer required but symptomatic people shall not enter the building.

• Facility and room is 24/7

• The Contractors will not require access to classified information.

11 Government Representatives

The functions inherent to this contract shall be performed by the designated Contracting Officer. The duly assigned COR shall ensure all actions pertaining to this contract are requested via the Contracting

Officer.

11.1 Contracting Officer Representative

The COR will be identified via letter of COR delegation authority for this contract. The COR is responsible, as applicable, for: receiving all deliverables, inspecting and accepting the supplies or services provided hereunder in accordance with the terms and conditions of this contract; providing direction to the Contractor which clarifies the contract effort, fills in details or otherwise serves to accomplish the contractual Scope of Work; evaluating performance; and certifying all invoices/vouchers for acceptance of the supplies or services furnished for payment.

The COR does not have the authority to alter or modify the Contractor's obligations, contract terms, conditions, specifications, or cost. If, as a result of technical discussions, it is in the Government’s best interest to alter/change contractual obligations or the Scope of Work, the CO shall issue such changes.

The COR will be identified via letter of COR delegation authority for this contract. The COR is responsible, as applicable, for: receiving all deliverables, inspecting and accepting the supplies or services provided hereunder in accordance with the terms and conditions of this contract; providing direction to the Contractor which clarifies the contract effort, fills in details or otherwise serves to accomplish the contractual Scope of Work; evaluating performance; and certifying all invoices/vouchers for acceptance of the supplies or services furnished for payment.

The COR does not have the authority to alter or modify the Contractor's obligations, contract terms, conditions, specifications, or cost. If as a result of technical discussions, it is in the Government’s best interest to alter/change contractual obligations or the Scope of Work, the CO shall issue such changes.

The COR for this contract is Sandra Jacobsen. She can be reached at 571-319-1037 or

(skjacobsen@fbi.gov).

11.2 Contracting Officer

This contract will be administered by:

Naporshia Jackson Contract Specialist | FBI nljackson@fbi.gov

12 Travel and Other Direct Costs

When required and authorized by the COR, travel must be conducted in accordance with Federal Travel Regulations. Contractor personnel must receive authorization from the Government CO/COR before traveling. All travel must be pre-approved in writing and conducted in accordance with Federal Travel Regulations established by the General Services Administration. Local travel will not be reimbursed. Local travel is defined within 50 miles of assigned duty station at the request of the government. Travel to work and home does not constitute reimbursable travel. Airfare in excess of the lowest price airfare available must be substantiated by one of the exceptions listed in FAR 31.205-46(b). To facilitate approval, travelers shall include the criteria identified in FAR 31.205-46(c) and identify the cost differences associated the travel request. CORs and program officials will still be able to approve coach class travel, but all business and first-class travel will require Procurement Section approval.

Other Direct Costs (ODCs) are authorized. Prior to purchasing any ODCs, approval must be obtained by the COR.

mailto:nljackson@fbi.gov