MAAC Statement of Work.pdf

August 1, 2024

MAAC Exhibit A – Statement of Work

Maritime Acquisition Advancement Contract

(MAAC)

Exhibit A

Statement of Work

Table of Contents

PART 1: GENERAL INFORMATION

1.1 OBJECTIVE

1.2 SCOPE

1.3 PROGRAM COVERAGE

1.3.1 SUPPLY

1.3.2 INCIDENTAL SERVICES

1.4 CONTRACT IMPLEMENTATION

1.5 PERIOD OF PERFORMANCE

1.6 AUTHORIZED CUSTOMERS

PART 2: PROGRAM REQUIREMENTS

2.1 APPLICABLE DOCUMENTS

2.2 ORDER RECEIPT PROCESSING AND OVERVIEW

2.2.1 COMPETITION FOR ALL ORDERS

2.2.2 SUPPLEMENTAL ORDER REQUIREMENT DOCUMENTS

2.2.3 ORDER RECEIPT AND MANAGEMENT

2.2.4 PERFORMANCE METRIC: QUOTE RATE

2.2.5 ORDER STATUS AND PROGRESS REPORT

2.3 PROGRAM AND DATA MANAGEMENT

2.3.1 MANAGEMENT AND PERSONNEL ORGANIZATION

2.3.2 PERSONNEL MANPOWER REPORT

2.3.3 TECHNICAL SUPPORT

2.3.4 PROGRAM MANAGEMENT REVIEWS

2.3.5 POST AWARD CONFERENCE

2.3.6 LIMITATION ON PASS-THROUGH-CHARGES

2.3.7 DISCOUNTS AND REBATES

2.3.8 INFORMATION SECURITY REQUIREMENTS

2.3.9 CONTRACT STATUS REPORT

2.3.10 REQUIRED SKILLS, DISCIPLINES, AND TECHNICAL BACKGROUND

2.3.11 SUBCONTRACTS MANAGEMENT PLAN (SMP)

2.3.12 PERIODIC GOVERNMENT INSPECTIONS AND QUALITY CONTROL

2.3.13 CONFIGURATION MANAGEMENT, ENGINEERING ARTIFACTS AND DOCUMENTATION 18

2.3.14 PERFORMANCE STANDARDS

2.3.15 INCENTIVES

2.3.16 PLACE OF PERFORMANCE

2.3.17 DELIVERY SCHEDULE

2.3.18 SECURITY REQUIREMENTS

2.3.19 GOVERNMENT FURNISHED EQUIPMENT (GFE)

2.3.20 TOTAL ASSET VISIBILITY – CONTRACTOR

PART 3: SUPPLY REQUIREMENTS

3.1 SCOPE OF SUPPLIES

3.2 PRICE EVALUATION LIST

3.3 SUPPLY CHAIN MANAGEMENT

3.3.1 SUPPLIER SURGE AND SUSTAINMENT PLAN

3.3.2 SAFEGUARDING GOVERNMENT OWNED TECHNICAL DATA PACKAGES

3.3.3 PURCHASING SYSTEM

3.3.4 COUNTERFEIT / UNAUTHORIZED SUBSTITUTE PART DETECTION AND AVOIDANCE

3.3.5 SOURCE RESTRICTION COMPLIANCE

3.3.6 WARRANTY, RETURN, AND DISCREPANT ORDERS

3.4 PRODUCTION STATUS REPORT (PSR)

3.5 PERFORMANCE METRIC: ON-TIME DELIVERY

3.6 HARDWARE REQUIREMENTS

3.6.1 ALTERNATE ITEMS

3.6.2 PACKAGING

3.6.3 ITEM NUMBER MARKING

3.6.4 TRANSPORTATION

3.7 REQUIREMENTS FOR PRODUCTION EVALUATION

3.7.1 GENERAL

3.7.2 CONTRACTOR’S OBLIGATION AND RESPONSIBILITY

3.7.3 PE COMPATIBILITY, DISCREPANCIES, ERRORS, OMISSIONS AND DEFICIENCIES

3.7.4 OTHER DISCREPANCIES

3.7.5 ALTERNATE CHANGES

3.8 DRAWING (REVISIONS)

3.8.1 GENERAL

3.8.2 REVISION PROCEDURES

3.8.3 REVISED DRAWINGS

3.8.4 NEW DRAWINGS

3.8.5 MARKING FOR GOVERNMENT USE

3.8.6 SOURCE AND VENDOR ITEM (SPECIFICATION) CONTROL DRAWINGS

3.8.7 DELIVERY OF PRODUCT DATA

3.8.8 AUDIT OF PRODUCT DATA (PD)

3.9 CONTRACTOR PERFORMED FIRST ARTICLE TESTING

3.9.1 GENERAL

3.10 PRODUCTION ACCEPTANCE TEST

3.11 ADDITIONAL HIGHER-LEVEL QUALITY

3.12 OBSOLESCENCE MANAGEMENT AND OBSOLESCENCE STATUS REPORT

3.12.1 GENERAL

3.12.2 OBSOLESCENCE

3.13 REQUIREMENTS FOR VALUE ENGINEERING

3.13.1 GENERAL

3.13.2 VALUE ENGINEERING INFORMATION

PART 4: INCIDENTAL SERVICE REQUIREMENTS

4.1 SCOPE OF INCIDENTAL SERVICES

4.1.1 ENGINEERING AND TECHNICHAL SERVICES – TEST, INSPECT, TROUBLESHOOT, AND

REPAIR

4.1.2 ENGINEERING AND TECHNICAL SERVICES - –UPGRADE, ANCILLARY ENGINEERING

SERVICES, DESIGN CHANGE, AND QUALIFICATION TESTING

4.1.3. ENGINEERING AND ANALYTICAL SERVICES AND STUDIES - –ENGINEERING STUDIES

AND ANALYSIS/INDUSTRIAL CAPABILITY ANALYSIS

4.1.4 ENGINEERING AND TECHNICAL SERVICES – SOFTWARE/FIRMWARE SUPPORT

INCLUDING LOADING AND TESTING

4.1.5 . SYSTEM OR ITEM SPECIFIC PROGRAM SUPPORT INCLUDING OBSOLESCENCE,

COUNTERFEIT, AND DMINISHING MANUFACTURING SOURCES AND MATERIAL SHORTAGES

4.2 CONTRACTING OFFICER’S REPRESENTATIVE (COR)

4.3 PERFOMANCE METRIC

4.4 KNOWLEDGE MANAGEMENT DATABASE

ATTACHMENT 001 (INCLUDING ATTACHMENT 001: APPENDICES A, B and C)

APPENDIX A: ACRONYMS AND ABBREVIATIONS

APPENDIX B: SAMPLE PE COMPATIBILITY DISCREPENCIES, ERRORS, OMISSIONS, AND

DEFICIENCIES

PART 1: GENERAL INFORMATION

1.1 OBJECTIVE

This Statement of Work (SOW) defines the efforts required to produce and support the products and services required by this solicitation/contract. This Maritime Acquisition Advancement

Contract (MAAC) will be a ten (10) year Indefinite-Delivery Indefinite-Quantity (IDIQ) multiple award contract supporting the U.S. Naval Supply Weapon Systems Support (NAVSUP

WSS), Defense Logistics Agency (DLA), the Department of Defense (DoD) and any other

Federal Government Agency. The proposed IDIQ contract will have an ordering period of five

(5) years, and five (5) one (1) year option periods, totaling ten (10) potential contract years.

Individual orders will be used to supply the items within scope of this contract.

The objective of this contract is to move from the current environment of disjointed ordering under a multitude of contract vehicles, to a holistic suite of 10-year Long-Term Contracts (LTCs) in which vendors will compete to craft sustainment solution sets for systems in various stages of their lifecycle. The Government foresees this suite of contracts providing the following:

• Rapid Acquisition Capability – Awards to multiple vendors enables quick response to surge and warfighter needs.

• Cooperation/Collaboration – Opportunities for awardees to have integrated conversations at the DoD level on issues and/or solutions to the Maritime industry.

This SOW describes the overall support requirements of the MAAC. A more detailed SOW, Performance Work Statement (PWS), or Technical Requirements may be included as part of each order’s Request for Proposal (RFP). Specific deliverables beyond what is covered in this

SOW may also be required in an order. In the event of a conflict between the MAAC and the

SOW, this SOW and any supplemental SOW, PWS, or Technical Requirements, shall take precedent.

1.2 SCOPE

The scope of the Maritime Acquisition Advancement Contract includes the ten (10) Integrated Weapons

Systems Team(s) (IWST) Categories:

1. Amphibious

2. Carrier

3. Common Electronics

4. Common Hull, Mechanical, & Electrical (HM&E)

5. Cruiser-Destroyer (CRUDES)

6. Expeditionary

7. Level I Special Operations Command (LI/SOC/FBW)

8. Submarine

9. Submarine Logistics

10. Unmanned & Surface Combatants (UM&SC)

The categories listed consist of commercial and non-commercial items and services to support the DoD and any other Federal Agencies with near term focus primarily on Maritime activities and equipment. A sample of supplies used for Maritime purposes and mission areas included within the scope of this contract can be found in section 1.3. The Federal Stock Classes (FSC) covering these items and services include but are not limited to:

2815 Other Engine Equipment Manufacturing

2825 Turbine and Turbine Generator Set Unit Manufacturing

2835 Turbine and Turbine Generator Set Unit Manufacturing

4220 All other rubber products, belting, drive belts, fan belts and accessories

4310 Measuring, dispensing, and other Pumping Equipment Manufacturing

4320 Measuring, dispensing, and other Pumping Equipment Manufacturing

4330 All other miscellaneous general purpose machinery manufacturing

4730 Other metal valve and pipe fitting manufacturing

4810 Other metal valve and pipe fitting manufacturing

4820 Other metal valve and pipe fitting manufacturing

5840 Search, Detection, Navigation, Guidance, Aeronautical, and Nautical System

5841 Search, Detection, Navigation, Guidance, Aeronautical, and Nautical System

5895 Radio and Television Broadcasting and Wireless Communications Equipment Manufacturing

5955 Other electric component manufacturing

5960 Other electric component manufacturing

5985 Radio and Television Broadcasting and Wireless Communications Equipment Manufacturing

5996 All other miscellaneous electrical equipment and component manufacturing

5998 Bare printed circuit board manufacturing

6105 Motor and Generator Manufacturing

6110 Motor and Generator Manufacturing

6115 Motor and Generator Manufacturing

6130 Current-carrying wiring device manufacturing

6150 Power, Distribution, and Specialty Transformer Manufacturing

6160 Power, Distribution, and Specialty Transformer Manufacturing

6625 Instrument Manufacturing for Measuring & Testing Electricity & Electrical Signal

Additional FSCs may also fall within the scope of the contract. The Government may elect to use incidental services to accomplish any goal in support of producing an item within the Maritime universe. Such services include the time and effort of the contractor to perform an identifiable task in addition to furnishing an end item supplied.

1.3 PROGRAM COVERAGE

The proposed acquisition consists of non-commercial and commercial items and services. In general, the equipment includes supplies and incidental services relating to Maritime needs indicated by the ten IWST categories listed above. Moreover, the program includes any Maritime item required by the authorized customer that is managed by Defense Logistics Agency (DLA), or NAVSUP WSS, or otherwise authorized for procurement by DLA.

1.3.1 SUPPLY

Requirements will be reviewed to ensure compliance with the scope of the contract(s) by the

Contracting Officer. All items must be determined to be within scope of the contract prior to requesting a contractor’s pricing and delivery terms for an order.

The items being procured will have a variety of specifications built using the Government’s

Technical Data Package (TDP) and National Stock Number (NSN). Items that are commercial products or modified commercial products will be identified by a manufacturer’s part number or by commercial item descriptions. All sole-source items shall conform to the manufacturer’s specifications unless otherwise directed by the Contracting Officer. A Price Evaluation List

(PEL) has been identified. The PEL is considered a representative sample of items that may be required throughout the duration of the contract. The list illustrates the types of supplies that will be required under this contract(s), and which the contractor may be required to furnish under the resultant contract(s).

Acceptable alternate items will be permitted under the resultant contract(s) when an item is identified by a manufacturer’s brand name or part number unless the Government expressly states that an alternate is not permitted.

Conformance: A product that is delivered to the warfighter in conformance to the Government’s requirements.

Non-Conformance: A product that is delivered to the warfighter and not in conformance to the

Government’s requirements is defined as a Non-Conforming Product.

Request for Variance and Change Proposals: The Government owns the configuration baseline of assets, and the Government must review and approve engineering changes and variations that are needed as part of future contract work requirements.

The suite of contracts awarded to support the Federal Government’s MAAC project have the potential to grow and include several different systems. Any item determined to be within scope can be added to the price list or competed under an order as explained in this document.

1.3.1.1 Standard equipment

To include products with an NSN assigned and equipment that is fielded and in sustainment.

1.3.1.2 Non-standard equipment

To include products with a Navy Inventory Control Number (NICN) assigned.

1.3.2 INCIDENTAL SERVICES

Incidental Services will be reviewed to ensure compliance with the scope of the contract(s) by the Contracting Officer. All incidental services must be determined to be within scope of the contract prior to requesting a contractor’s pricing and terms for an order. The scope includes

Technical, Logistics Services, and Support with more complete descriptions provided in section

4.1 SCOPE OF INCIDENTAL SERVICES.

1.4 CONTRACT IMPLEMENTATION

The contractor may be given up to sixty (60) days from the date of award, if needed, to ensure it is positioned to be able to perform on this contract. Implementation of the contract include the following:

• Ensuring delivery of any requirement can be accomplished within the time frames cited in the delivery order (required).

• Supply Chain Management – Includes implementing the Surge and Sustainment Plan (as needed), Counterfeit Electronics Part Detection and Avoidance policies and procedures, purchasing system, and processes for safeguarding the Government owned TDPs

(required).

• Enacting the Quality Assurance Surveillance Plan (as needed).

1.5 PERIOD OF PERFORMANCE

The proposed IDIQ contract will have an ordering period of five (5) years, and five (5) one (1) year option periods, totaling 10 potential contract years.

1.6 AUTHORIZED CUSTOMERS

The MAAC program may support authorized customers worldwide. During the term of this contract and for any subsequent option periods, DLA Maritime at Mechanicsburg reserves the right to add or delete authorized customers. Any such additions or deletion made by DLA

Maritime at Mechanicsburg may result in a significant increase or decrease in the Government’s estimated contract value. Any such change shall not be the basis for a request for equitable adjustment or claim, shall not result in Government liability to the contractor, and shall not affect the stated minimum guaranteed ordering amounts.

PART 2: PROGRAM REQUIREMENTS

2.1 APPLICABLE DOCUMENTS

The following documents are applicable to the extent cited in this SOW, contract, order, or any supplemental technical requirement documentation. Items on the Price Evaluation List (PEL) can be cross-referenced with the contract and this SOW for a document’s applicability.

Additional documents not referenced in this table may be applicable in the delivery/task order technical requirements. For commercial items, in addition to the documents stated below, the contractor shall ensure that all products meet the appropriate recognized industry standards. The most recent version of the documents shall be used at the time of the individual order unless otherwise specified.

Military and Federal Standards

MIL-STD-129R(3) Military Marking for Shipment and Storage

MIL-STD-181

Preparation for Shipment and Storage of Assemblies, Sub-Assemblies and

Spare-Parts for Warehouse Materials Handling Equipment

MIL-STD-31000B Technical Data Packages

MIL-STD-2073-1E(4) Standard Practice for Military Packaging

MIL-I-45208A Inspection System Requirements

MIL-STD-705D DOD Test Method Standard Mobile Electric Power Systems (MEPS)

Military and Federal Specifications

MIL-HDBK-61A Configuration Management Guidance (Dated 7 Feb 2001)

Other Documents

ISO 9001:2015 Quality Management Systems – Requirements

DD Form 250 Material Inspection and Receiving Report

Commercial Documents

ASTM D3951-18 Standard Practice for Commercial Packaging

ISPM 15

Regulation of Wood Packaging Material in International

Trade

ASME Y14.100-2004 Engineering Drawing Practices

IPC 2221B Generic Standard on Printed Board Design

ISO 10303 Industrial Automation Systems and Integration - Product Data

SAE EIA-649-1 Configuration Management Requirements for Defense Contracts

ANSI/TA-STD-0016 DMSMS Program

SAE EIA-649 Configuration Management Standard

SAE GEIA-HB-649 Configuration Management Standard Implementation Guide

SAE EIA-649-1 Configuration Management Requirements for Defense Contracts

GEIA-STD-0007 Logistics Product Data

GEIA-HB-0007 Logistics Product Data Handbook

TA-HB-0007-1 Handbook and Guide for Logistics Product Data Reports

ASTM D6256

Standard Specification for Wood-Cleated Shipping Boxes with Skidded, Load-

Bearing Bases

ASTM D4169 Standard Practice for Performance Testing of Shipping Containers and Systems

ASME Y14.24-2012 Drawing Types and Applications

2.2 ORDER RECEIPT PROCESSING AND OVERVIEW

2.2.1 COMPETITION FOR ALL ORDERS

If the Government issues multiple awards/contracts, all MAAC Prime Contractors will be provided a fair opportunity to be considered for each order exceeding the micro-purchase threshold, unless an exception applies as outlined in Federal Acquisition Regulation (FAR)

16.505(b)(2). The process for fair opportunity will depend on the complexity and dollar threshold of the requirement. In most cases, the fair opportunity will be provided via an order

RFP that will be emailed or sent electronically to the contractor requesting an offer/proposal, thereby contacting each MAAC Prime Contractor. For requirements under the Simplified

Acquisition Threshold (SAT), the Contracting Officer may elect to not contact each MAAC

Prime Contractor and may utilize the information provided in the Rapid Ordering Catalog or

Rapid Ordering Catalog Supplement to provide a fair opportunity as permitted by FAR

16.505(b)(1)(ii). Orders under the simplified acquisition threshold may be auto-awarded based on pricing provided in advance, historical pricing obtained from previously competed orders, or based on the pricing submitted on the Rapid Ordering Catalog.

The Contracting Officer intends to reserve all orders under SAT for small business awardee(s), except for orders that are awarded using the Rapid Ordering Catalog Supplement – Automated

Ordering process. However, if it is determined through market research that there is not a reasonable expectation that two or more small business MAAC Prime Contractors will submit competitive offers in terms of market prices, quality and delivery, the Contracting Officer may decide to not set aside the order. In addition, if only one small business is awarded a MAAC

IDIQ contract, then the Contracting Officer may decide to limit the amount of small business reservation set asides to a combined $1,000,000.00 over a six (6) month period. If an order set aside is dissolved, then an unrestricted order RFP will be released and Other-than-small businesses as well as small businesses will be eligible for award. It is intended that all MAAC

Prime Contractors will be provided a fair opportunity for order requirements that use the Rapid

Ordering Catalog Supplement – Automated Ordering process. The Government intends to use email as its primary method of communication and may send delivery/task order RFPs via email.

Accordingly, contractors are required to have email capabilities and must establish a single primary email address. V-Cal, Procurex, Bidwiser, or another contract administration system may be also utilized to issue the order RFPs and evaluate the offers received. The contractor will be required to utilize the system the Government selects. Contractors are also required to use a reverse auction procurement tool, or any other RFP issue and receipt tool/system selected by the

Government for such purposes (to include inputting of prices). If the reverse auction procurement tool is utilized, contractors will be required to input prices at the following website:

https://dla.procurexinc.com/Registration/Default.aspx.

Information on how to use the tool will be provided by the Government.

The Best Value determination for each individual order will be based on Trade-off procedures or

Lowest Price Technically Acceptable (LPTA) procedures. While the award decision factors may include price, delivery and past performance, other factors may be included as well. An award may be made on a line-by-line basis or total order basis. As stated above, each RFP will clearly state the basis for award and how the offers will be evaluated. The date and time for receipt of proposals will be specified on each order RFP.

Once items are on the Rapid Ordering Catalog, the Contracting Officer may issue order RFPs with a 24-hour response period. The contractor is required to provide a response by the end of the response period to be considered for award. However, at the Contracting Officer’s discretion, the contractor may be required to provide quotes within 24 hours for urgent or high priority requirements that are not identified on the Rapid Ordering Catalog.

2.2.2 SUPPLEMENTAL ORDER REQUIREMENT DOCUMENTS

The Government may have specific item requirements that are not captured in this SOW. These requirements may be captured in supplemental technical documents including a supplemental

SOW, Performance Work Statement (PWS) or Technical Requirements depending on the requirement and the Government’s need to define that requirement’s terms. In the event of a conflict between this SOW and the Supplemental SOW, PWS, or Technical Requirements, the

Supplemental SOW, PWS or Technical Requirements shall take precedent.

2.2.3 ORDER RECEIPT AND MANAGEMENT

The Government may select to use email or another system, such as the Electronic Data

Interchange (EDI), to communicate orders issued under this contract. EDI uses the conventions and formats prescribed by the American National Standards Institute (ANSI) X12 standards and the DoD X12 Implementation Guideline. The contractor is advised that if the Government uses

EDI, it will be using an Electronics Commerce Collection Point with connections to several

Value Added Networks (VAN) for interchanging data with contractors in ANSI-X12 format. If the Government elects to use EDI, the contractor shall acquire and maintain the following minimum requirements for receiving and transmitting EDI transactions:

a. A computer compatible with the chosen network.

b. A mailbox with a commercial VAN which is connected to the Distribution Point.

c. Translation and communication software which is commercially available and capable of receiving and transmitting X12 data IAW paragraph (a) above. The

Government reserves the right to “upgrade” the X12 Guideline to allow for technological enhancements which render the then current minimum requirements inadequate to permit the required EDI transmission.

The contractor shall be responsible for all errors or malfunctions regarding any EDI transmission that is:

a. Caused by the contractor’s personnel or the contractor’s equipment;

b. Caused by the contractor’s agent or representative, or the agent’s or representative’s personnel or equipment; or

c. Caused by an error or malfunction in a VAN chosen by the contractor or its agent or representative.

Such errors or malfunctions shall not be a basis for excusable delay within the meaning of the clause of the contract entitled “Default” unless such error or malfunction be beyond the control and without the fault or negligence of the contractor, the contractor’s agent or representative, or the contractor’s selected VAN. When such events occur, the contractor shall contact the

Contracting Officer within 24 hours, or the next business day of first notice of the error, or malfunction to arrange for retransmission. Repeated errors of malfunctions may necessitate termination of EDI transmissions with the contractor and may necessitate the termination of the contract.

In the event of an error of malfunction in EDI transmission caused by a Government representative or equipment, the Contracting Officer shall immediately notify the contractor and arrange for retransmission of the data.

2.2.4 PERFORMANCE METRIC: QUOTE RATE

The Prime Contractors shall be evaluated on competitiveness and participation, which includes statistics on how often a contractor submits a winning quote, submits a no-bid/quote, or does not respond to the Order RFP at all.

• Other-than-small-business Contractors must submit quotes on 90% of the unrestricted delivery/task order RFPs to remain in good standing.

• Small business contractors must submit quotes on 90% of the delivery order RFPs, including those that are set-aside 100% for small businesses. However, if there is a situation where no small business company can propose to an order that was set-aside for small businesses, then that order RFP will not count against any of the small businesses’ quote rates.

In the event that a Fair Opportunity is not given because of an exception as outlined in FAR

16.505(b)(2), then that order RFP will not count against any contractor’s quote rate. Additionally, orders awarded using the Rapid Ordering Catalog Supplemental – Automatic Ordering process will not be included in the metric for quote rate. However, the initial order RFP to add/replace items on the Rapid Ordering Catalog and Supplement will be included in the contractor’s metric for the quote rate.

The contractor shall have adequate personnel to respond to the order RFPs with the ability to expand or add additional staffing in response to increased sales volume, if necessary. Failure to meet this requirement shall subject a contractor to the off-ramp terms under this contract. The

Government also reserves all rights and remedies provided under the contract in the event the contractor/vendor fails to meet this material requirement.

The Government may select a system or system tool to capture the data necessary to evaluate the contractor’s performance. If the Government elects the use of a system, the contractor is required to use that system/system tool as directed by the Government.

2.2.5 ORDER STATUS AND PROGRESS REPORT

The contractor shall establish, implement, and maintain an order management system that provides timely, reliable, and verifiable information to the Government. The contractor’s order management system shall track the status of each delivery order from planning to completion, provide associated milestones, and record projected and actual resources (cost and personnel).

This information shall be presented in Monthly Status Reports developed by the contractor and sent to the Procuring Contracting Officer (PCO). This information should be presented to the

PCO and the Contracting Officer’s Representative (COR) (if applicable) individually for each order.

2.3 PROGRAM AND DATA MANAGEMENT

2.3.1 MANAGEMENT AND PERSONNEL ORGANIZATION

The contractor shall be responsible for supplying all items within the scope of the contract. The contractor shall be available for the day-to-day management of the program, including order tracking and problem resolution for any quality issues, quantity discrepancies, and disputes. At a minimum, contractors shall designate a dedicated program manager or equivalent, who will be responsible for the communication, coordination, and successful delivery of the supplies ordered on the contract. The contractor’s program manager, or equivalent, shall serve as the primary point-of-contact (POC) for status and resolution of all contract management, implementation, and technical matters. The contractor’s program manager shall be available to the Government within one (1) business day to provide support. While it is expected that contractor’s program manager shall respond to Government inquiries within one (1) business day, a delay may be excused if approved in advance by the Government. The contractor’s program manager must provide the Government support by telephone and/or email correspondence. At a minimum, the

Government must have a name, valid phone number and email of the contractor’s program manager. It is required that the contractor provide the Government with a single email address for the Program Manager but this may, for the convenience of the contractor, be a group mailbox shared by multiple contractor representatives.

The program manager, or equivalent, serves as the contractor’s single representative and shall interface with the Government Contracting Officer, Government management personnel, and other agency representatives. The program manager, or equivalent, shall be technically proficient and, at a minimum, have a thorough knowledge of the contractor’s distribution network, processes, and orders under this effort including statuses, quality issues, discrepancies, and any other administrative actions under this contract.

2.3.2 PERSONNEL MANPOWER REPORT

If an individual delivery/task order requires a Security Background Investigation the contractor shall provide a Personnel Report on an annual basis listing all personnel under each order. As personnel changes occur, a revised report is required only for the individual order affected.

2.3.3 TECHNICAL SUPPORT

The contractor shall have technical expert(s) available to promptly provide technical support and assistance for each item offered to the Government. The contractor’s technical expert shall respond to all technical inquiries within three (3) business days of receipt of inquiry. At a minimum, the Government must have a name, valid phone number and email of the contractor’s technical expert/support. Technical experts are expected to provide advice on the resolution of technical concerns, including concerns with the TDP and resolution provided within this document.

2.3.4 PROGRAM MANAGEMENT REVIEWS

When requested by the Government, the contractor shall participate in Program Management

Reviews (PMRs). The Government may elect to perform annual PMRs or hold them as frequently as needed. The Government anticipates having a minimum of three (3) PMRs with each awardee during contract performance. The PMRs can be held at a contractor location or a

Government facility as determined by the Government. PMRs will be a minimum of two (2) days, but the length will be decided at least three (3) weeks prior to scheduled date. During the

PMRs, the contractor shall present the following:

a. A history of the items the company supplied since the last PMR;

b. Provide pertinent packaging instructions for items that require special packaging or pertinent instructions for any new items requiring special packaging;

c. Delivery schedule and status for all awarded products pending delivery to the

Government;

d. Any issues/notifications related to items identified as End-of-Life or with projected obsolescence; and

e. Any additional production issues that have occurred or are foreseen in the near future.

2.3.5 POST AWARD CONFERENCE

Within thirty (30) days after contract or delivery/task order award, a Post Award Orientation

Conference may be convened by the Contracting Officer, if necessary. The conference shall be conducted in accordance with FAR 42.503 procedures. The purpose of the conference is to ensure mutual understanding of the contract requirements and proposed work, review general approaches, schedule, level of effort, and to provide any necessary clarification.

2.3.5.1 Technical Kickoff Meeting:

The contractor shall hold a kickoff meeting at the order level within 15 days after order award if determined by the Contracting Officer to be necessary as specified in the order. At a minimum, the contractor shall present, for review and approval by the Government, the details of the intended approach, work plan, and project schedule for each effort. Dates, locations (can be virtual), and agenda shall be specified at least five (5) calendar days prior to the meeting. The

Contracting Officer or Government Program Management Representative designated by the

Contracting Officer, Government Technical representative and a Government Quality Assurance

Representative (QAR) shall be invited at a minimum.

2.3.6 LIMITATION ON PASS-THROUGH-CHARGES

The contractor shall not be entitled to payment for excessive pass-through charges and shall exclude excessive pass-through charges in the contract price and in any invoices submitted.

Excessive pass-through charges are charges resulting from or attributable to the contractor's or its subcontractor’s effort when that effort did not add substantive value to the work performed under the contract. The Contracting Officer shall determine if excessive pass-through charges exist.

The contractor has the burden of establishing, to the Contracting Officer's satisfaction, the value it or its subcontractors at any tier added to the work performed under the contract. In the event the Government discovers potential excessive pass-through charges, the Government may require the contractor to submit invoices and other documentation from all tiers to substantiate the value added at each tier; the contractor's failure to provide acceptable documentation substantiating value added is sufficient, without more, to establish that excessive pass-through charges exist. If the Contracting Officer determines that excessive pass-through charges exist, the Government shall be entitled to a prospective price reduction and a retroactive refund for the amount of excessive pass-through charges included in the contract price. The Contracting

Officer, or authorized representative, shall have the right to examine and audit all the contractor's records (as defined at FAR 52.215-2(a)) relevant to the existence of excessive pass- through charges. Failure by the Government to exercise its right to audit shall neither constitute a defense to a determination of excessive pass-through charges, nor bar the Government from asserting its various available remedies.

2.3.7 DISCOUNTS AND REBATES

It is anticipated that each MAAC contractor shall be as aggressive as possible in pursuing all discounts and rebates. MAAC contractors shall guarantee that the Government received discounts and rebates equal to or better than the offerors’ most favored commercial customers with similar sales.

2.3.8 INFORMATION SECURITY REQUIREMENTS

2.3.8.1 Independent Verification and Validation:

Upon request, the contractor shall provide to the Contracting Officer a copy of the contractor's most current plan of action to meet the security requirements defined in National Institute of

Standards and Technology (NIST) SP 800-171. The Contractor shall use the NIST Controlled

Unclassified Information (CUI) Plan of Action template format found at:

https://csrc.nist.gov/CSRC/media/Publications/sp/800-171/rev-1/final/documents/CUI-Plan-of-

Action-Template-final.docx.

The plan of action shall detail the resources required to accomplish the elements of the plan, any milestones in meeting the tasks, and scheduled completion dates for the milestones.

Upon request, the contractor shall provide to the Contracting Officer documentation verifying compliance with NIST SP 800-171 requirement 3.11.1. The documentation shall demonstrate that the contractor periodically assesses the risk to organizational operations (including mission, functions, image, or reputation), organizational assets, and individuals, resulting from the operation of organizational systems and the associated processing, storage, or transmission of

Controlled Unclassified Information (CUI). Examples of appropriate documentation include, but are not limited to risk assessment, risk assessment results, risk assessment reviews, and risk assessment updates. The Contracting Officer may direct the contractor to provide other relevant documents or records if the Contracting Officer determines such documents or records are necessary to verify compliance with NIST SP 800-171 requirement 3.11.1.

The contractor shall allow a Government Cyber Assessment Team or a Third Party Assessor to perform an on-site compliance review for compliance with Defense FAR Supplement (DFARS)

252.204-7012 (May 2024) of the systems owned and operated by the contractor or subcontractor that will be processing, storing, transmitting, or displaying Covered Defense Information or that will be used to perform the requirements of the contract designated as operationally critical support as defined in DFARS 252.204-7012. If the contractor proposes a Third-Party Assessor in lieu of the Government Cyber Assessment Team, all costs associated with engaging the assessor shall be borne by the contractor. Furthermore, the Government shall be provided all the standards and requirements of the Third-Party Assessor in the contractor's request to use the

Third-Party Assessor. If the Government proposes a Third-Party Assessor in lieu of the

Government Cyber Assessment Team, the associated costs shall be borne by the Government.

This will be a measured assessment with pre-defined Internet Protocol (IP) address ranges identified at the start of the assessment and will include technical and operational reviews designed to test the rigor of all required security controls implemented. The identification of IP address ranges will be agreed upon by both the Government and the contractor during the planning phase of the assessment. The IP addresses shall include all the systems that processes, stores, or transmits covered defense information in support of the solicitation. If this assessment is to be performed by DLA's Cyber Assessment Team or Third-Party Assessor engaged by DLA, the rules of engagement that will govern this action will be provided to the contractor at least 90 days prior to the actual engagement.

https://csrc.nist.gov/CSRC/media/Publications/sp/800-171/rev-1/final/documents/CUI-Plan-of-Action-Template-final.docx https://csrc.nist.gov/CSRC/media/Publications/sp/800-171/rev-1/final/documents/CUI-Plan-of-Action-Template-final.docx

The contractor shall safeguard defense information, networks and digital resources, implement safeguards for all activities related to the performance of this contract and report Cybersecurity incidents IAW the following DFARS clauses which are requirements of this contract:

• 252.204-7008, Compliance with Safeguarding Covered Defense Information Controls

(Oct 2016);

• 252.204-7009, Limitations on the Use or Disclosure of Third-Party Contractor Reported

Cyber Incident Information (Jan 2023); and

• 252.204-7012, Safeguarding Covered Defense Information and Cyber Incident Reporting

(May 2024).

2.3.8.2 Continuity of Operations:

Upon request, the contractor shall provide to the Contracting Officer contingency planning documentation showing compliance with NIST SP 800-171 requirement 3.8.9, “Protect the confidentiality of backup CUI at storage locations”. Compliance with NIST SP 800-171 requirement 3.8.9, “Protect the confidentiality of backup CUI at storage locations” shall be

IAW NIST SP 800-171A assessment procedures.

2.3.8.3 Other Safeguarding or Reporting Requirements:

The cybersecurity requirements identified in this SOW do not abrogate or otherwise modify the contractor's responsibility for compliance with any other safeguards or cybersecurity-related requirements contained in this contract or required by other applicable U.S. Government statutes or regulations.

2.3.8.4 Subcontracts:

The contractor shall include all the information security requirements detailed above in all subcontracts and agreements with third parties that are or will be processing, storing, or displaying Covered Defense Information in performance of the contract, or that will be used to perform the requirements of the contract designated as operationally critical support.

2.3.8.5 Definitions:

The definitions in DFARS 252.204-7012 (May 2024) apply to the Information

Security Requirements stated above.

2.3.9 CONTRACT STATUS REPORT

The contractor shall submit an annual Contract Status Report unless otherwise specified by the

Contracting Officer or COR. This report shall convey the status of all orders awarded as of contract inception as well as cumulative contract performance. All relevant billing information shall be included in this report.

2.3.10 REQUIRED SKILLS, DISCIPLINES, AND TECHNICAL BACKGROUND

Contractor staff shall onboard with the requisite education, training, skills, and experience necessary to provide support at the order level. The contractor shall take proactive measures to always remain current in staff relevancy to provide the full range of technical and engineering expertise, support, and knowledge throughout the MAAC duration.

2.3.11 SUBCONTRACTS MANAGEMENT PLAN (SMP)

The contractor shall be responsible for the management and execution of its subcontractors to include monitoring and assessing subcontractor performance. The contractor shall implement a

Subcontractor Management Plan to include a balanced scorecard approach that provides detailed guidance for subcontract management, including organization, roles, responsibilities, authorities, reporting and evaluation, methods and processes for teammate performance management, and incentive criteria and measurement.

2.3.12 PERIODIC GOVERNMENT INSPECTIONS AND QUALITY CONTROL

As applicable to each MAAC Order, the Government has the authority to perform inspections and reviews to assure compliance and adherence to DoD and Federal policy, standards, guidelines, and established industry best practices throughout the order performance period in accordance with FAR 52.246-2. The contractor shall be responsible for taking corrective action based upon the impact and severity of identified risks and weaknesses.

2.3.13 CONFIGURATION MANAGEMENT, ENGINEERING ARTIFACTS AND

DOCUMENTATION

The contractor shall collect, categorize and maintain all artifacts or work product created by the contractor or its subcontractors in a manner consistent with DoD standards for knowledge management.

Configuration management – At a minimum, the contractor shall provide data necessary for the

Government to maintain configuration management in accordance with the most current version of SAE EIA 649. Additional Configuration Management Performance Standards may be added at the order level, tailored to the specific order requirement.

Intellectual Property and License Rights - At minimum, for all tasks under this contract, the

Government is expected to require Commercial Technical Data License:

• Unlimited Rights for Form Fit and Function (FFF) and Operation, Maintenance, Installation, and Training (OMIT) purposes;

• Other rights as negotiated, defined by DFARS 252.227-7015; Commercial

Items, and DFARS Policy 227.7202-1; Commercial Computer Software; and

• Other Technical and Product Data purchased under this contract requires

Noncommercial Technical Data (DFARS 252.227-7013) or Noncommercial

Computer Software (DFARS 252.227-7014) unless otherwise specified.

All work products, technical data, and product data purchased under the contract may be reproduced and used in connection with any Government procurement or maintenance action.

Reporting to Government Systems - The contractor shall provide Technical and Product data in

Government-approved formats to be loaded in ordering activity’s electronic storage (i.e., repository) site. This may consist of engineering data acquired for the program (including but not limited to configuration control documents, test data, various technical reports and analyses, Diminishing Manufacturing Sources and Material Shortages (DMSMS) data, contract technical certifications), to include related synchronization with Logistics Management Program (LMP).

All Technical Data and work products shall be submitted in Government-approved formats for loading to Government-approved systems.

For all support activities, the contractor shall ensure that all activities are properly reported in

Government-approved formats for Government-approved systems. The requirement includes, but is not limited to, ensuring that materials consumed, including associated Material

Reservations, are settled against the correct end-item Equipment Number and associated Work

Order. Additionally, the contractor shall ensure that Work Order sections (e.g., Short Text

Narrative) is in alignment with the observed field failure information and diagnosis. The contractor shall ensure that the following practices are not utilized: Charging material against an umbrella/overarching or different Work Order that is tied to another end-item; Manually creating material Reservations without a Work Order; Unaccounted-for materials supplied from outside the supply chain.

2.3.14 PERFORMANCE STANDARDS

Performance Standards will be identified at the order level.

2.3.15 INCENTIVES

The Government reserves the right to incentivize performance. Any incentives will be solicited at the order level. The identification of incentives (both positive and negative) will be addressed in each order and reported in Contractor Performance Assessment Reporting System (CPARS).

Each requirement will address both positive and negative incentives where practical. In general, positive incentives may be used to reward significantly outstanding performance on a delivery/task order. Significantly outstanding performance may include employing process improvements and increased efficiencies, which result in significant cost savings for the

Government, without compromising the quality of services or products provided. Adversely, negative incentives may be utilized to penalize substandard or unacceptable quality of services or products in performance of the order. Additional incentives and disincentives may be defined in subsequent orders.

2.3.16 PLACE OF PERFORMANCE

Specific work locations will be determined at the order level. Work may be performed on-site, at all CONUS and OCONUS Government facilities, at the contractor’s facility, subcontractor facility, supplier, or other designated locations. The Government will, if required, further specify the place of performance at the order level.

Alternate Place of Performance – Contingency Only. As determined by the COR, contractor employees may be required to work at an alternate place of performance (e.g., home, the contractor's facility, or another approved activity within the local travel area) in cases of unforeseen conditions or contingencies (e.g., pandemic conditions, exercises, Government closure due to inclement weather, etc.). Non-emergency/non-essential contractors should not report to a closed Government facility. In such event, the contractor shall prepare all deliverables and other contract documentation utilizing contractor resources. To the extent possible, the contractor shall use best efforts to provide the same level of support as stated in the

PWS. In the event the services are impacted, reduced, compromised, etc., the Ordering

Contracting Officer (OCO) or the contractor may request an equitable adjustment pursuant to the

Changes clause of the Contract.

2.3.17 DELIVERY SCHEDULE

Deliverables will be specified under each order issued against the MAAC.

2.3.18 SECURITY REQUIREMENTS

The Security Requirements listed in this SOW apply to all orders issued by DLA. Other ordering activities may have their own Security Requirement, which shall be identified in the

Order Specific PWS.

2.3.19 GOVERNMENT FURNISHED EQUIPMENT (GFE)

GFE may be provided to the contractor by the Government to facilitate performance of the individual orders under this contract. Should such circumstances arise, GFE will be addressed in individual orders.

2.3.20 TOTAL ASSET VISIBILITY – CONTRACTOR

The Contractor shall use Total Asset Visibility – Contractor (TAV-C) to account for Government

Furnished Equipment, Materiel, or Property (GFE/M/P) placed in the possession of the contractor in support of this contract.

PART 3: SUPPLY REQUIREMENTS

3.1 SCOPE OF SUPPLIES

As addressed previously, requirements will be reviewed to ensure compliance with the scope of the contract(s) by the Contracting Officer. All items must be determined to be within scope of the contract prior to requesting a contractor’s pricing and delivery terms for an order.

3.2 PRICE EVALUATION LIST

A Price Evaluation List (PEL) has been identified. The PEL is considered a representative sample of items that may be required throughout the duration of the contract. The list illustrates the types of supplies that will be required under this contract(s), and which the contractor may be required to furnish under the resultant contract(s). The PEL pricing awarded is the maximum price the Government will pay during the base year and applicable option year period for items on the PEL. During post-award competition, the contractor may not submit a quote for a PEL item or Acceptable Alternate with a price that exceeds the applicable contractual ceiling price.

Prices within the PEL will be part of the contract and can be used to expedite the order RFP process by DLA Maritime at Mechanicsburg or any other delegated ordering office. After award, items on the PEL will become part of a Rapid Ordering Catalog. The Government may, as indicated in the contract, add or replace items in the PEL/Rapid Ordering Catalog.

3.3 SUPPLY CHAIN MANAGEMENT

To keep up with the changing requirements and increased scope of the contract, contractors must be able to maintain a supply network that covers, at a minimum, the scope of the contract.

Additionally, active participation in submitting competitive and acceptable proposals is critical to the success of this contract. All contract awardees shall maximize the opportunities available through this contract vehicle by submitting proposals in response to the order RFP.

Companies will be evaluated using the Quote Rate performance metric as explained within this document. Companies unable to meet this requirement can be subject to the off-ramp terms of the contract.

3.3.1 SUPPLIER SURGE AND SUSTAINMENT PLAN

A Surge and Sustainment Capability Assessment Plan (CAP) may be requested on an order RFP.

A Surge and Sustainment CAP is not required for the base award of the MAAC because there are no requirements on the initial PEL that have surge requirements.

3.3.2 SAFEGUARDING GOVERNMENT OWNED TECHNICAL DATA PACKAGES

The contractor shall have a plan within 60 days after award of the base MAAC for monitoring supplier/subcontractor’s compliance with safeguarding the Government-Owned TDPs. This plan shall be in place for the entire duration of the contract. The Government may, at any time during the ordering period and performance of any orders, request the contractor to submit its plan and provide evidence that it is following the procedures outlined in its plan. The contractor’s plan, at a minimum, must meet the requirements of DFARS 252.204-7012 (May 2024).

3.3.3 PURCHASING SYSTEM

The contractor is required to have a purchasing system to support this requirement. Purchasing system means the contractor's system or systems for purchasing and subcontracting, including the selection of vendors, analysis of quoted prices, negotiation of prices with vendors, and placing and administering of orders. The contractor's purchasing system shall include the following:

a. Provide for an organizational and administrative structure that ensures effective and efficient procurement of required quality materials.

b. Perform internal audits and management reviews, training, and maintain policies and procedures for the purchasing department to ensure the integrity of the purchasing system.

c. Have business alliances and contractual relationships that will ensure the ability to provide the scope of products listed in this SOW. Establish and maintain selection processes to ensure the most responsive and responsible sources for furnishing require quality parts and materials.

d. Promote competitive sourcing among dependable suppliers so that purchases are reasonably priced and from sources that meet…