Attachment 0002 - Performance Work Statement.pdf

13 August 2021 Performance Work Statement (PWS)

For Repair of the Flight Data Recorder (NSN 6610-01-580-9437) and Interconnecting Box

(NSN 5895-01-564-9012) on a Firm Fixed Price (FFP) basis

1.0 Scope

This PWS defines the requirements necessary to implement a program to provide for maintenance services of the Flight Data Recorder (FDR) (NSN 6610-01-580-9437) and Interconnecting Box (ICB) (NSN 5895-01-564-9012) on a firm fixed Price (FFP) basis.

CECOM-ILSC is the primary inventory control point for the FDR and ICB. This Performance Work Statement (PWS) defines the efforts required by the contractor to repair the products required by this solicitation/contract and in accordance with the Documents listed in section

2.0 of this PWS.

1.1 General Requirements

1.1.1. Period/Place of Performance. The period of performance for this contract shall be total of Ten (10) years. For the repairs, it will be a base period of Two-Three (2-3) years and an option period of Five (5) years. The contract type is Firm-Fixed-Price (FFP), Indefinite Delivery, Indefinite Quantity Contract (IDIQ). Technical performance for the FDR and ICB will take place at contractor facility site.

1.1.2. Security. The contractor shall be responsible for safeguarding all Government equipment, information, and property (GFE and deliverable materiel). The services to be performed on this contract shall be at an unclassified level. This effort will not involve classified materiel or hardware. The contractor shall take no action that would elevate the level of classification beyond Unclassified. The contractor must follow Trade Security Controls as required.

1.1.2.1. Foreign Influence. In accordance with (IAW) CDRL H001, the contractor shall provide documentation that the organization is free of any foreign influence, indebtedness, liabilities, or obligations. Foreign subcontractor participation will be handled in accordance with AR 380-10 (Foreign Disclosure and Contacts with Foreign Representatives); DTM 09- 019 [Policy Guidance for Foreign Ownership, Control, or Influence (FOCI)]; National Disclosure Policy, and affiliated regulations and/or supplements.

1.1.3. Quality Control. The contractor shall establish/maintain a system for the final inspection and test of all repaired items to comply with contract or order requirements.

1.1.4. Quality Assurance. The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP) and PWS performance standards herein. The QASP is an organized written document specifying the surveillance methodology that the Government will use to conduct surveillance of the Contractor’s performance to verify the contractor has performed services to the acceptable standards required for each PWS requirement specified herein. The Performance

SPRBL1-21-Q-0033

Requirements Summary (PRS) in the QASP summarizes the performance objectives, standards, performance threshold, and methods of surveillance the Government will use to conduct surveillance of and assess contractor’s performance of service requirements against the PWS performance standards delineated herein.

1.1.5. Identification of Contractor Employees. All contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties, are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.1.6. Government Furnished Equipment/Property. All Government-Furnished Equipment (GFE)/Property will be provided IAW Federal Acquisition Regulation (FAR) 52.245-1. Government property shall be used only in performance of this PWS. For all GFE received under this contract, the contractor shall be responsible for conducting all necessary examinations, inspections, maintenance, and tests. The contractor shall be responsible for reporting all inspection results, maintenance actions, losses, and damage to the Government.

1.1.7. Formal Reviews

1.1.7.1. Post Award Conference. The contractor shall host a post award conference/kick-off meeting for both contractor and Government personnel convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5.

1.1.7.2. Formal status reviews shall be held bi-weekly to inform the Government of contract status, any problematic issues, and to provide notice regarding delivery schedule. These status reviews do not relieve the contractor from its ongoing responsibility to inform the Government of problematic issues that affect or may affect repair and/or delivery schedule.

The contractor shall prepare and deliver meeting minutes IAW CDRL M001.

1.2. Contracting Officer’s Representative (COR). A COR will be appointed for this contract and will monitor all technical aspects of this PWS. The COR is authorized to perform only those duties specified in the COR Appointment letter provided by the PCO. The COR is not authorized to change any of the terms and conditions of this PWS.

1.3 Program Management

1.3.1. The contractor shall attend any meetings requested as necessary by the Contracting Activity or CECOM-ILSC Program Office to support mission requirements, independent of specific repair activities. The meetings may include, but are not limited to contractor performance reviews, program management reviews, periodic progress meetings, in process reviews, and operational support meetings. The contractor shall maximize use of video, teleconferencing, and electronic mail in support of technical interchanges and other program discussions unless otherwise agreed upon. All meetings in which the contractor is in attendance shall be recorded IAW CDRL M001.

The Procurement Contracting Office (PCO), COR, and other Government personnel, as appropriate, may meet outside of regular contractor meetings to review the contractor's performance. At these meetings, the PCO will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of any concerns. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.3.2. The contractor shall provide the necessary program management, administrative and clerical support, cost control, cost reporting, technical status reporting, program reviews, and other ancillary support such as quality assurance and data management, to support all of the technical efforts of this PWS.

1.3.2.1. Status Report. The Contractor shall submit a Status Report IAW CDRL A001 on a monthly basis to document program progress. The status report shall summarize all significant events/issues, accomplishments for the reporting period and projected activities for the following reporting and subsequent periods for the task order. If applicable, the status report shall include a subcontractor report to document participation of small business, small disadvantaged business and women-owned small business for the reporting period as a percentage of the total task order revenue for the reporting period.

1.3.2.2. Repair Status Report: The contractor shall submit a Repair Status Report to the Government IAW CDRL L001 on a monthly basis. The report shall include the nomenclature, National Stock Number (NSN), serial number, current condition of each item, turn-around time for each repair, total cost of each repair, repair designation, parts replaced for each repair, and an explanation of any extraordinary circumstances. The Repair Status Report shall include the Service Bulletin and software version for each repair, and information as stated in paragraph 3.4.4 of this PWS. In addition to the CDRL requirements, the contractor shall maintain a database of this information for all items that are repaired including serial number of each returned items, incoming and completion dates, warranty status for the returns, the turnaround time, ETI hours, failure mode, replacement part(s), and an explanation for any extraordinary circumstances. The Government shall have access to this database upon request. The Government will use this for monthly performance evaluation purposes.

1.3.2.3. The Contractor shall submit a Monthly Cost Report IAW CDRL J001.

1.3.3. Performance Measurement.The contractor shall adhere to performance measurements as presented in this PWS.

1.4. Inspection and Acceptance/Free On Board (FOB) Point. Inspection and acceptance shall be at destination or as specified in the task order. FOB shall be at destination. Upon successful completion of the repair of the item to serviceable condition, and inspection and acceptance by the Government Quality Assurance Representative (QAR), units shall be packaged and shipped to the following address marked for B16 stock:

(W25G1W ) Tobyhanna Army Depot 11 Hap Arnold Blvd, Building 11 Tobyhanna, PA 18466-5059 Plant: 7000

Unless directed by PCO to another delivery location.

1.5. Privacy Act. Work on this project may require that personnel have access to Privacy Information. Personnel shall adhere to the Privacy Act, 5 U.S. C. § 552a, and applicable agency rules and regulations.

1.6. Non-personal Services. The Government will neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor’s responsibility to notify the Procuring Contracting Officer (PCO) immediately. These services shall not be used to perform work of a policy/decision making or management nature, i.e., inherently Government functions. All decisions relative to programs supported by the contractor shall be the sole responsibility of the Government.

2.0 Applicable Documents

The following documents (or latest revisions thereof) are required for the performance of this contract effort. Document applicability to the PWS requirements are referenced below. The contractor shall be responsible for ensuring the latest versions of the documents are applied in performance of this PWS.

2.1 Military and Federal Standards

Document Document Title Applicability MIL-STD-129R(2) Standard Practice for Military Marking for

Shipment and Storage, 27 Sep 2019 Required

MIL-STD-130N(1), NOT1 Standard Practice for Identification Marking of U.S. Military Property, 26 Aug 2019

Required

MIL-HDBK-831A Preparation of Test Reports, 25 Jun 2013 Reference

2.2 Commercial Documents

Document Title Applicability ASTM D3951-18 Standard Practice for Commercial Packaging Required ISPM 15 Regulation Of Wood Packaging Material in International

Trade (2009) Required

3.0 Requirements

The contractor shall conduct test and inspect upon receipt of the FDR and ICB, verify the validity of the failure, and then repair as needed. Upon completion of the repair, the contractor shall test in accordance to the unit’s acceptance test procedure and deliver items listed below, and any future versions of the same equipment, to the Government. The contractor shall repair, test, and calibrate the repaired items so that their performance will meet all form, fit, and function (F3) requirements and interface requirements IAW the contractor’s item part numbers and baseline configuration as required of a newly manufactured unit.

In the event of a conflict between the requirements of this PWS and any other documentation for the items on contract, the requirements of this PWS shall govern, except if replaced by a later version of the PWS that has been incorporated into the contract by the PCO. Task Orders shall be issued to accomplish the repair work when required on a FFP basis.

REPAIR ITEM LISTING

Item Name NSN Part Number Flight Data Recorder 6610-01-580-9437 2500130201 Interconnecting Box 5895-01-564-9012 S162003070

This PWS also covers the repair of items that may replace any of the above listed LRUs/NSNs in 3.0 due to obsolescence or redesign, and for which part numbers are presently unknown.

3.1 Requirements for Configuration Management

3.1.1. Product Definition Information. The contractor shall include the Product Definition Information. The Product Definition Information shall be specified by the contractor’s Commercial Item Part Number (CIPN). The Product Definition Information describes a product’s performance, functional, and physical attributes, including the requirements and design information. Interfaces, including interfaces with other products, are also documented in the Product Definition Information.

3.1.2. Configuration Change Process. The contractor shall establish a system for managing the configuration changes to the CIPN baseline.

3.1.3. CIPN Configuration Baseline. The contractor’s Commercial Item Part Number (CIPN), as defined by the contractor’s specifications, drawings, and catalog page at the time of award of this contract, shall form the Configuration Baseline (CB) for this acquisition.

The contractor shall repair and test the repaired items so that their performance will meet all form, fit, function (F3) and interface requirements in accordance with the contractor’s item part numbers. In the event of a conflict between the requirements of this PWS and any drawings or specifications for the items on contract, the requirements of this PWS shall govern.

3.1.4. Configuration. The Contract shall have each configuration item/computer software configuration item (CI/CSCI), as developed/built and delivered, conform to the cited CB and any subsequent CB that may be made contractually binding by the PCO.

3.1.5. Application Management

3.1.5.1. Application Management. The contractor shall notify the Government of any design changes. In performing Application Management, the Government must assess the impact of design changes to the Configuration Item. The Government is the Configuration Management authority on application management for all external applications and for all Major design changes that affect the CIPN specified in section 3.1 of this PWS. A Major design change is defined as any change that will impact any of the following conditions of the CIPN:

a) Overall performance and Form, Fit, Function, and Interface (F3I) Characteristics.

b) Reliability, Maintainability and Survivability

c) Electromagnetic Interference (EMI), air worthiness certification, or other pertinent requirement.

d) Safety

e) Support, operational, and training requirements

f) Impact on Technical Manuals, Repair Parts and Special Tools Lists (RPSTLs), DMWRs, Provisioning Parts List (PPL), etc.

g) Impact on Cost and/or Schedule.

h) Impact on test/calibration equipment, support equipment, and associated software.

i) Software.

3.1.5.2. Application Activity. The contractor shall notify the Government and submit for review, any changes made by the contractor that will affect any of the conditions identified in paragraph 3.1.5.1.

3.1.5.3. The Government is an Application Activity (AA) for changes that affect the CIPN.

The Government does not possess document change authority over the changes affecting the CIPN. Any changes that affect these conditions shall be submitted for Government review or notification IAW the procedures outlined below (paragraph 3.1.5.5). Configuration changes not directly affecting the configuration baseline conditions identified in paragraph 3.1.5.1, do not require Government review or notification.

3.1.5.4. Departures from CB. Changes that affect the CIPN conditions cited in paragraph

3.1.5.1 shall be submitted for Government review or notification IAW CDRL B001. Upon receipt of notification, the Government will review the impact of the change. The Government will accept or reject the change.

3.1.5.5. Engineering Change Proposals. The contractor shall submit the Engineering Change Proposals (ECPs), when applicable, IAW CDRL C001. The ECP includes both the Class I or Class II engineering change and the supporting documentation by which the change is described and suggested. An ECP describes changes to the CI/CSCI and associated contractor documents and data (if applicable) that are affected by the proposed engineering change. The ECP also describes a full impact analysis of the effect of the change on the logistics, interface, design, cost and schedule requirements of the CIPN. All changes/updates to Service Bulletins and software must be approved by the Government prior to execution.

3.1.5.5.1. The contractor shall generate ECPs in any of the following categories (if applicable): Change Directive; Change Request; Engineering Change Package; Engineering Change Proposal; Engineering Change Request; Engineering Change Memo; Engineering Change Notice.

3.1.5.5.2. The contractor shall create ECPs that may contain some of the following elements:

a) A unique change identifier, identification of originating organization, and responsible individual.

b) Change classification.

c) Identification of product(s) (including components and interfacing products) affected by the change.

d) Change description and scope (including effects on performance, operation, maintenance, servicing, operation and maintenance training, repair parts, support, and test/calibration equipment, cost, schedule, and any other effect on physical, functional, and logistics characteristics of the CIPN).

e) Reason and justification for the change and consequences of not incorporating the change.

f) Estimated cost increase or savings.

g) Change implementation (and effectively) and impact on delivery schedule.

h) Criteria, if any, for retrofitting products.

3.1.6. Contractor-approved changes that adversely impact any of the CIPN conditions listed in paragraph 3.1.5.1, require re-evaluation by the Government of the CIPN. Re-evaluation may include operational testing re-assessment, or re-assessment of the logistic impacts of the proposed change. An approved change to the design of the CIPN must be verified to ascertain that the CIPN has achieved the functional attributes and requirements specified in the baselined Product Definition Information (CIPN) and that it is adequate for its intended purposes. The Government is not obligated to accept any CIPNs that no longer meet the Government’s requirements as established by the CIPN at the time of contract award.

3.2 Test and Inspect of Flight Data Recorder and Interconnecting Box

3.2.1 Initial Inspection. The contractor shall conduct an initial inspection to determine the validity of the failure, if the item is found to be operational, the contractor shall calibrate and return the item to the Government as a No Evidence of Fault Found (NEOFF) item.

In the case of a Quality Deficiency Report (QDR) the contractor and Defense Contract Management Agency (DCMA) Government Quality Assurance Representative (QAR) shall perform an initial inspection to determine if an item is under warranty or is operational with no evident failure. If under warranty, repair shall be at no cost to the Government. If the item is found to be operational, the contractor shall calibrate and return the item to the Government as a No Evidence of Fault Found (NEOFF) item.

All non-operational item(s) shall be further inspected, tested, and fault isolated for damage, mishandling, property identity, unidentifiable item(s), actual item failures, and completeness of the item(s). All discrepancies shall be verified by the contractor and a warranted item verified by the DCMA QAR. In addition, the contractor shall report these deficiencies via Standard Form 364, Supply Discrepancy Report, to the Administrative Contracting Officer (ACO) and COR.

3.2.2. If the failure is determined to be Beyond Economical Repair (BER) as defined in paragraph 3.3.5 of this PWS, the contractor shall follow the requirements of section 3.6 of this PWS.

3.2.3. Any deficiencies found as a result of the above inspection, IAW this contract, shall meet the criteria for a repair.

3.2.4 Inspection Phase. Inspection of FDR and ICB items listed in section 3.0 of this PWS shall be performed in accordance with the contract FFP arrangement in the Section B schedule. The inspection phase for an item shall be considered complete upon one of the following conditions:

a) Test of the item(s) resulting in a NEOFF designation and return to the Government.

b) Test of the item(s) resulting in a warranty repair designation or non-warranty repair designation.

c) Test of the end item(s) resulting in a Beyond Economical Repair (BER) designation.

The inspection phase shall be complete within fifteen (15) days after receipt of the items.

3.3 Repair for Flight Data Recorder and Interconnecting Box

3.3.1. Classification. After completion of Test and Inspection (T&I), the contractor shall classify all non-warranty repair items as Repair or BER. For each repair, the contractor shall provide a written description of the failure in the Repair Status Report IAW CDRL L001. The inspection phase shall be complete within fifteen (15) days after receipt of the items.

3.3.2 Major Repair. For this IDIQ, there will be no differentiation between major and minor repair.

3.3.3. Minor Repair. For this IDIQ, there will be no differentiation between major and minor repair.

3.3.4. Repair

3.3.4.1. The contractor shall furnish the labor, materiel, and equipment necessary to accomplish repair of the item IAW contractor test and repair procedures. The Government shall have access to test-and-repair procedures and test-and-repair data upon request. The repaired item shall be restored to a serviceable condition, calibrated, and be comparable in quality and function to a new production item. The Service Bulletin and software version of repaired items shall not be updated unless specified by the CECOM Item Manager or by the

COR.

3.3.4.2. The contractor shall maintain records of all individual item repairs, which, shall be available to the Government for inspection and review upon request. For each repair, the contractor shall provide a written description of the failure in the Repair Status Report IAW CDRL L001. The contractor shall provide photographs of the failure upon Government request. All items found to be non-operational shall be evaluated and repaired to serviceable condition.

3.3.4.3. The contractor shall perform repairs, acceptance testing, and checkout of each repaired item to assure serviceability prior to presentation to the Government for acceptance, and packaging/shipping back to the Government.

One hundred percent (100%) Acceptance testing shall be performed during the contract.

Acceptance Test Procudures should be developed for each configuration in the below table”.

The Acceptance Test shall ensure completed items that pass the test are in serviceable condition and shall interface and function with the aircraft correctly.

3.3.5. Beyond Economical Repair (BER) Designation

3.3.5.1. An item is BER if the cost of the repair exceeds 70% of the replacement price identified by the Government. Items determined BER will be separately priced if the repair is authorized by the CECOM ILSC Engineer. The contractor shall obtain written concurrence from DCMA QA personnel for all units determined by the contractor to be BER. All such determinations, including the basis for the determination, the repair required, the proposed price to repair and the DCMA written concurrence, shall be provided by the contractor to the ACO (to include the DCMA QAR concurrence) within 45 days of receipt of asset or funding, whichever is later. After receipt of the required documentation, the CECOM ILSC Engineer shall provide disposition instructions or contractual authority for repair of the item. The contractor is not authorized to proceed with the repair until notification is received from the ACO. Any disposal ordered shall be performed by the contractor IAW all applicable regulations and the contractor’s approved Government property disposal procedures.

The ACO will negotiate/approve the repair cost for each asset with PCO authorization. Upon repair completion, each repaired unit shall be subjected to final inspection and test IAW RCI standard repair and acceptance test procedures.

The Government retains the right to request enlarged color photographs of any asset identified as BER. These photographs shall clearly portray the extent of damage to the end item and/or effects of overheating. One photograph shall be of the entire end item showing the part number and serial number. The results of any electrical testing performed on the end item shall also be submitted for review. The contractor may be required to submit the proposed condemned end item to the Government technical representative for evaluation, confirmation, and/or disposition instructions to COR.

3.4 Repair Turn-Around Time (TAT)

3.4.1. Repair TAT for Repair Items. Turn-around time is defined as the time from contractor receipt of an inoperative unit or assembly at the contractor’s maintenance facility, and the receipt of a funded order to delivery of the repaired item back to the Government.

The contractor shall deliver repaired units at a turn-around-time of 45 days after receipt of hardware for a quantity of 20 or less items for any combination of NSNs to be repaired and a quantity of 20 each month thereafter until completion for each NSN. The contractor shall make all necessary repairs and deliver the repaired end item(s) to the Government’s designated receipt facility in paragraph 1.4 of this PWS within 45 days after the inspection is complete. In the event the contractor cannot make the necessary repairs within the allotted time, the contractor shall forward through the ACO to the PCO and COR a letter of delay addressing the reason for delay to repair the item. An estimated time for completion of the repairs shall be included in the letter of delay. An individual item TAT for repair shall not exceed 45 days, unless stated in the letter of delay and approved by the COR.

3.5. Finishing and Marking. The contractor shall mark all contract deliverables IAW DFARS clause 252.211-7003 in Section F of this contract and the following requirements.

3.5.1. Item Unique Identification (IUID) Marking. The contractor shall mark those items as identified by the Government. Items received for repair shall be inspected for IUID markings. For those items where the marking is damaged or missing, the contractor shall mark the equipment. For previously acquired items where the IUID markings were not required, the contractor shall follow the procedures as if the item was a new item. IUID markings shall be IAW MIL-STD-130N(1), NOT1.

3.5.1.1. Replacing IUID. The contractor shall replace missing and damaged markings, identification and decals, including Item Unique Identification (IUID). Minor cosmetic defects (scratches, nicks, dents, etc.) not considered to affect the installation or operation of the repaired item, shall not require correction.

3.5.1.2. Deleterious Effect. Marking of items shall be accomplished in a manner that will not adversely affect the life and utility of the item. Marking materiel creating hazardous conditions shall not be used. Placement and choice of the marking shall not create hazardous conditions.

3.5.1.3. Permanency and Legibility. The identification marking and identification plates, tags, or labels when used on equipment, parts, assemblies, subassemblies, units, sets, or groups shall be as permanent as the normal life expectancy of the item and be capable of withstanding the environmental test and cleaning procedures specified for the item. Legibility shall be as required for ready readability per MIL-STD-130N(1), NOT1. Identification of marking on identification plates shall be a color which contrasts with the color of the surface of the plate. Identification tag marking, when used shall be permanent to the extent required for utilization of the item.

3.5.1.4. Marking Method. The contractor shall use a permanent marking method. The marking method shall not interfere with proper operation of the item and shall have no deleterious effect on the item. The contractor’s permanent method for item marking shall be acceptable to the Government. The Line Replaceable units shall be legibly marked with the following information: Nomenclature, Noun, NSN, Serial Number, CAGE, Contractor Part Number, Contract Number, Service Bulletin number and software version, and UID. Circuit cards and modules shall be marked with the Part Number, CAGE, and items over $5K will also include the UID plate. IUID markings and readability requirements shall comply with

MIL-STD-130N(1), NOT1.

3.5.1.5. List of IUIDs. The contractor shall maintain an accurate, current list of IUIDs for all repaired items on this contract. Dates of repair, substitutions, shop changes, etc. shall be included on this list. The list shall be available for inspection by the PCO or other Government representative at any time during the life of this contract. The contractor shall provide this list to the Government at the end of the contract.

3.5.1.6. Pricing of IUID Requirements. All efforts required by this PWS and contract, including the preparation of ECPs or notification of marking deficiencies, Property In Possession of the Contractor (PIPC) reporting, serial number data reporting at end of contract, and the actual marking of hardware will be included in the base contract price.

3.5.2. The following repaired items shall require IUIDs:

3.6 Final Disposition of Repaired and BER units

3.6.1. The contractor shall test each repaired item IAW their company’s specifications and test procedures. Upon successful completion of the repaired item to a serviceable condition, and source inspection and acceptance by the Government QAR, the unit will be packaged and shipped IAW the paragraphs below.

3.6.1.1. Return of Repaired Item(s) from the contractor’s facility. The contractor shall forward repaired/updated/modified serviceable end items with a DD-250 or DD Form 1149 Requisition and Invoice Shipping Document to packing and/or shipping for return IAW shipping instructions provided by the Government. In order to perpetuate asset visibility, the DD Form 1149, block 6 title "Requisition Number" shall contain the original document number as those provided on DD Form 1348-1-DOD Single Line Item Released/Receipt Document, Card Column numbers 30-43 or DD Form 1348-1 Automated, Nov 87, Issue, Release/Receipt Document, block number 24. The DD Form 1348-1 or DD Form 1348-1 Automated is the official shipping document from a Government depot or other Government designated location to the contractor’s repair facility. Each document number contains 14 digits and starts with W15GK8. When using DD 250s, include the document number and

National Stock Number (NSN) on the DD 250’s block 16. The QAR shall assure the use and accuracy of document numbers on each shipment.

3.6.2. Return of BER items from the contractor’s Facility. For all BER items, the contractor shall forward through the COR to the CECOM Item Manager a letter of notification addressing the items’ BER condition(s). The contractor shall review the condition with the QAR and the QAR will approve valid instances of BER. Upon receipt of the letter of notification, the COR or CECOM Item Manager will provide a determination regarding instructions for disposition procedures for the item.

3.6.2.1. In order to maintain asset visibility, this letter of notification shall contain the National Stock Number (NSN) and the Original Document Number. The contractor shall verify with the QAR the use and accuracy of document numbers prior to any acceptance.

3.6.2.2. Authorization to return shall be obtained from the PCO for those items determined to be BER. When returning items that are found to be BER, the contractor shall clearly tag those items as “uneconomically repairable” and forward items with DD Form 1149 - Requisition and Invoice/Shipping Document - to packing and/or shipping for return IAW shipping instructions provided by the Government.

3.6.2.3. In order to maintain asset visibility, the DD Form 1149, block 6 title “Requisition Number” shall contain the original document number as those provided on DD Form 1348-1 and DD Form 1348-1 Automated.

3.6.3. Packaging, preservation, packing and marking for shipment. Packaging shall be IAW Section D of the contract. Standard practice for commercial packaging shall be IAW ASTM D3951-18. Marking shall be IAW MIL-STD-129R(2). Some supplies may need Military packaging depending on the destination and intended use. Packaging requirements for those items will be provided with the delivery/task order. Radio Frequency Identification shall be IAW the Section "F" clause, DFARS 252.211-7006, of the contract.

3.6.3.1. Repair Item Packaging. The packaging for repair items shall be legibly marked with the following information of EACH unit contained in the packaging: Nomenclature, Noun, NSN, Serial Number, CAGE, Contractor Part Number, Contract Number, Service Bulletin number and software version, and UID. Circuit cards and modules shall be marked with the Part Number, CAGE. Items over $5K will also include the UID plate.

3.6.3.2. When applicable, the contractor shall retain and store for reuse serialized, reusable Government furnished packaging, boxes, and/or containers once it has been determined that these items have not deteriorated and remain sturdy enough for reuse.

3.6.3.3. Wood packaging. Wood packaging materiel (WPM) includes but is not limited to pallets, skids, load boards, pallet collars, wooden boxes, reels, dunnage, crates, frame and cleats. This requirement excludes materiel that have undergone a manufacturing process, such as corrugated fiberboard, plywood, particleboard, veneer, and oriented strand board (OSB).

3.6.3.4. All WPM shall meet the requirements of International Standards for Phytosanitary Measures (ISPM) Number 15, “Guidelines for Regulating Wood Packaging Material in International

Trade”. DoD shipments inside and outside of the United States shall meet the requirements of ISPM 15 whenever WPM is used to ship DoD cargo.

3.6.3.5. All WPM shall comply with the official quality control program for heat treatment (HT) or kiln dried heat treatment (KD HT) (IAW) American Lumber Standard Committee (ALSC), Incorporated, Wood Packaging Material Program and WPM Enforcement Regulations (see http://www.alsc.org/).

3.6.3.6. All WPM shall include certification/quality markings IAW the ALSC standard. Markings shall be placed in an unobstructed area that will be readily visible to inspectors. Pallet markings shall be applied to the stringer or block on diagonally opposite sides of the pallet and be contrasting and clearly visible. All containers shall be marked on a side other than the top or bottom, contrasting and clearly visible. All dunnage used in configuring and/or securing the load shall also comply with ISPM 15 and be marked with an ASLC approved DUNNAGE stamp.

3.6.3.7. Failure to comply with these requirements may result in refusal, destruction, or treatment of materiel at the point of entry. The Government reserves the right to recoup from the contractor any remediation costs incurred by the Government.

3.7. Army Contracting Manpower Reporting System. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this Contract via a secure data collection site. The contractor is required to completely fill in all required data fields within System for Award Management (SAM) at https://www.sam.gov.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2022. The contractor may direct questions to the SAM/Federal Service Desk.

The required information includes:

1. Unit Identification Code (UIC) of the Army Requiring Activity that would be performing the mission if not for the contractor.

2. Command of the Requiring Activity that would be performing the mission if not for the contractor.

3. Contracting Officer (KO) and contact information.

4. Contracting Officer's Representative (COR) and contact information.

5. Federal Service Code (FSC) reflecting services provided by the contractor (and separate FSC for each subcontractor if different). If there are multiple FSCs for an Order number, enter a separate data record for each FSC.

6. Location where the contractor and subcontractor(s) perform the service, including the city, state, zip code, and country. When service is performed at an overseas location, state only the city and country. If there are multiple Locations for an Order number, enter a separate data record for each Location.

7. Contractor Type (prime or subcontractor).

8. Direct labor hours (including subcontractors) for each FSC.

SPRBL1-21-Q-0033

http://www.alsc.org/ https://www.sam.gov/

9. Direct labor dollars paid this reporting period (including subcontractors) for each FSC.

10. Weapons system support indication.

If subcontractors are used in the performance of this contract, including a task order, several factors must be considered. The contractor shall include, and require inclusion of, this term in all subcontracts at any tier under the contract including a task order in which services are being procured. The contractor shall also enter their data in a timely manner, as subcontractors cannot input any information into the CMRA system until the prime contractor has entered their data. The prime contractor has overall responsibility for ensuring subcontractors enter their respective data. Subcontractors are only responsible for entering location data.

3.8 Requirements for Quality Assurance System

3.8.1. For Repair Services Task/Delivery Orders, the contractor shall implement and maintain a Quality Assurance System to ensure product integrity that meets or exceeds the requirements established below. These requirements are commonly accepted practices employed by industry both in national and international environments.

3.8.2. Quality Approach. The contractor shall establish/maintain an approach to ensure product integrity and to satisfy contract or order requirements.

3.8.3. Initial Quality Planning. The contractor, during the earliest practical phase of the contract, shall conduct a complete review of the contract requirements to identify all test and inspection resources necessary for assuring product integrity.

3.8.4. Document Control. The contractor shall ensure that the latest revisions of drawings, specifications, work instructions, inspection/test instructions, and other documents required to satisfy the contract are utilized in repair, production, inspection, and test.

3.8.5. Records. The contractor shall maintain records of all inspections and tests to demonstrate that the quality approach satisfies contract requirements.

3.8.6. Control of Purchases. The contractor shall ensure that all supplies and services, which they purchase from suppliers, conform to contract requirements. The contractor shall require that their subcontractors control the quality of their services and supplies.

3.8.7. Government Furnished Material (GFM). For all GFM received under this contract the contractor shall be responsible for conducting all necessary examinations, inspections, maintenance, and tests. The contractor shall be responsible for reporting all inspection results, maintenance actions, losses, and damage to the Government.

3.8.8. Materiel Control. The contractor shall maintain controls over all materiel and products throughout the manufacturing process. These controls shall enable the identification of materiel which have passed inspection from those which have not. The contractor shall maintain records identifying the status and final destination of all materiel /products.

3.8.9. Nonconforming Materiel. The contractor shall establish and maintain an approach for controlling materiel which does not satisfy contract requirements, including procedures for its identification, segregation, and disposition (rework/repair, scrap, etc.).

3.8.10. Corrective Action. The contractor shall promptly act to correct nonconforming materiel and processes and to notify the Government via the PCO of such nonconforming materiel in order to preclude the recurrence of the problem and to satisfy contract requirements.

3.8.11. Manufacturing Operations/Process Controls. The contractor’s quality approach shall be responsible for assuring/monitoring that all manufacturing operations/processes are accomplished under controlled conditions. Controlled conditions include documented work instructions (including workmanship), production equipment, special work environments, inspections/test operations, work specifications, and approval/rejection criteria.

3.8.12. Inspection and Testing. The quality approach shall assure that all inspections and tests required to satisfy contract requirements are conducted.

3.8.13. Measuring, Testing, and Inspection Equipment. The contractor shall provide and maintain gauges (including production tooling used for inspection purposes) and other measuring and testing equipment to assure that products conform to contract requirements.

These devices shall be calibrated against certified measurement standards, which are traceable back to national/international standards.

3.8.14. Inspection and Test Status. The contractor shall maintain a system for the identification of the inspection and test status of all repairs/products throughout the manufacturing cycle.

3.8.15. Quality Review. The contractor shall assure effectiveness of quality (e.g. internal quality audits, Statistical Process Control, and related measures).

3.8.16. Training Requirements. The contractor shall identify and provide for the training needs of their personnel in order to successfully perform the quality functions as required by the contract. The contractor shall be responsible for the cost of personnel training.

3.8.17. Statistical Quality Control and Analysis. The contractor’s quality approach shall establish and utilize statistical methods whenever appropriate to satisfy the contract or order requirements.

3.8.18. Continuous Process Improvement. The contractor shall monitor the effectiveness of their quality system and continually improve quality processes.

3.8.19. Handling, Storage, Preservation, Packaging, and Shipping. The contractor shall establish and maintain procedures for handling, storage, preservation, packaging, and shipping to protect the equipment from damage, loss, deterioration, degradation, or substitution of products.

3.9 Diminishing Manufacturing Sources and Material Shortages (DMSMS)/ Obsolescence Management

3.9.1. The prime contractor shall deliver equipment that is in compliance with the contract specifications and requirements, and is fully operational through warranty expiration. The contractor shall investigate, evaluate, develop, and replace (where applicable) obsolete and non-obtainable parts/components for all supported systems, at no additional cost.

3.9.2. The contractor shall establish and maintain a proactive Diminishing Manufacturing Sources and Material Shortages (DMSMS) program using a risk-based approach for all items included in the end item deliverable including, but not limited to electronics, Commercial-Off- The-Shelf (COTS) items, firmware, operating systems, and software. The government’s objective in this program is to cost-effectively identify and resolve DMSMS issues and maintain—to the maximum practical extent—a minimum time interval before any DMSMS issue is forecasted to occur on any LRU in the system. In this regard, the contractor shall proactively monitor these components at a frequency to comensurate with the risk of obsolescence occuring over the next two years.

3.9.3. The DMSMS program shall address how the contractor will identify part DMSMS issues, assess potential risk, develop an obsolescence strategy and determine the most cost effective solution to part DMSMS issues. The program shall also address plans for the transition of DMSMS/Obsolescence activities from the contractor to the Government at the conclusion of the contract. The contractor’s plan to conduct the DMSMS/Obsolescence program shall be documented in a DMSMS Management Plan prepared and delivered IAW CDRL E001.

3.9.4. The contractor’s DMSMS Management Plan shall include a description of their process and procedures for selecting parts which meet the Government’s objective of utilizing parts with at least five (5) years to the end of life (YTEOL). Note that the contractor may satisfy this requirement by including a corporate Parts Management Plan (or equivalent, if one exists) as an appendix to the DMSMS Management Plan at the contractor’s discretion.

3.9.5. The Government can assist with monitoring DMSMS issues. The contractor shall submit an indentured engineering Bill of Materials for Logistics and Supply Chain Risk Management (BOM) of the end item(s) deliverable IAW CDRL F001. The BOM shall include an item breakdown to the piece part level with valid commercial vendor part numbers (manufacturer's orderable part number) for all electronic parts. The contractor shall also submit a list of all commercial manufacture part numbers for all COTS parts, including a description and CAGE code, required in support of this contract. If mechanical items are required they will be specified within the DMS clause.

3.9.6. Contractor responsibility includes all costs associated with identifying and investigating DMSMS Issues, including the development of candidate mitigation strategies to propose to the Government. For each candidate mitigation strategy developed, the contractor shall estimate the cost to implement as well as any benefits, including cost benefits, which the Government might accrue over a five year planning horizon commencing with the an estimated implementation date.

3.9.7. Design changes shall be made in accordance with the Configuration Management requirements of this contract. In the event that the Government funds any redesign efforts, the Government may be entitled to technical data with unlimited rights for the redesigned item.

3.9.8. The Contractor shall monitor the parts and software for DMSMS Issues. Should a component be forecast for discontinuance over a rolling two year period, the contractor shall provide notification to the Government within 15 days of identifying the forecasted discontinuance. This notification shall be made through submission of an Obsolescence Alert Notice IAW CDRL D001. This includes components forecasted for discontinuance after the nominal end of this contract if the projected discontinuance is within two years of the contract end date. If the obsolete item is covered by a delivery order issued prior to determination that the item is obsolete, the notice shall be given to the Government within five (5) business days of the date of determination.

3.9.9. The contractor shall within seven days of identifying an obsolescence issue, establish a DMSMS case to analyze the obsolescence issue and develop a mitigation solution. Once the case is established, the contractor shall also provide the Government with a DMSMS Case Summary and Report IAW CDRL G001. The case and summary report shall include the identified problem, the manufacturer’s part number, a statement of impact, the solution to be implemented, the cost of the solution, and the forecasted time-period the solution is expected to cover. During the last two years of the contract, DMSMS Management Cases and DMSMS Case and Summary Reports are established for those components forecasted to be discontinued after the term of this contract, and which will have no impact on contract production requirements. For these items, the case summary and report shall indicate the recommended solution (vs. implemented) for which the Government may request a priced proposal to implement during this contract at its discretion. Life-of-Type (LOT) buys mitigation strategies are generally considered interim solutions and shall not be adopted without Government concurrence.

3.9.10. The contractor shall notify the Government-Industry Data Exchange Program (GIDEP) of DMSMS items and materiel that suppliers/vendors have declared obsolete or discontinued that may impact production or logistics support of systems, subsystems, software, or equipment. The contractor shall take appropriate action and make appropriate notification in response to GIDEP Failure Experience and DMSMS reports electronically distributed, which may impact the performance of materiel procured hereunder. The contractor shall maintain a status of GIDEP Failure Experience and DMSMS reports and the benefits accrued thereof, and shall provide an Annual Utilization Report to GIDEP.

3.10. Prevent the Use of Counterfeit Parts. The contractor shall have procedures in place to prevent the use of counterfeit or lower grade parts.

3.11. Warranty. All items delivered by the contractor shall be covered by a warranty covering workmanship and material for all items furnished in accordance with this contract or any modification thereof. The warranty shall be for a minimum of twelve (12) months after Government signature of DD Form 250. The contractor shall inform the Government of any item/material that has a warranty period exceeding the 12 month minimum.

3.12. Surge Support. During the period of performance,…