Fort_Polk_PWS_FINAL_(18_Oct_2016).pdf

Alongside Aircraft Refueling Fort Polk, Louisiana

SECTION C

Performance Work Statement for Alongside Aircraft Refueling Operations at

Fort Polk and Joint Readiness Training Center (JRTC), Louisiana

As of October 18, 2016

TABLE OF CONTENTS

C.1.0 Introduction

C.1.1 Background C.1.2 Mission Statement C.1.3 Requirement C.1.4 Staffing C.1.5 Hours of Operations C.1.6 Personnel Qualifications

C-1.6.1 Suitability Investigations C-1.6.2 Unescorted Entry to Restricted Areas

C.1.7 Notification of Correspondence and Visits C.1.8 Uniforms, Clothing, and Safety Equipment C.1.9 Applicable Directive C.1.10 Contractor Reporting

C-2.0 Performance Requirements C-2.1 Fuel Operations C-2.2 Receive Fuel C-2.3 Issue Fuel C-2.4 Product Receipt C-2.5 Aviation Fuel Operations C-2.6 Issue Fuel (F24) to Aircraft C-2.7 Custody and Risk of Loss C-2.8 Store and Handle Fuel C-2.9 Additives C-2.10 Product Quality C-2.11 Additional Sampling

Table 1 – Fuel Samples C-2.12 Account for Fuel C-2.13 Inventory Management C-2.14 Communication C-2.15 Environmental Compliance C-2.16 Estimated Throughput C-2.17 Fuel Handlers Certification C-2.18 Housekeeping / Grounds Maintenance Services C-2.19 Fire Extinguisher Maintenance C-2.20 Occupational Safety and Health Act (OSHA) C-2.21 Dangers of Static Electricity and Fire C-2.22 Employee Uniforms C-2.23 Protective Clothing requirements C-2.24 First Aid for Petroleum Related Injury C-2.24 Precaution against and control of Fuel Spills C-2.25 Cold Aircraft Refueling C-2.26 Pre-operational and operational check requirements C-2.27 Employee Protective Clothing C-2.28 Safety and Accident Prevention C-2.29 Installation Physical Security C-2.30 Installation Anti -Terrorism/ Force Protection (AT/FTP)

C-2.30.1 Special Instructions

C-2.31 Homeland Security Presidential Directive 12 (HSPD 12) Requirements C-2.32 Installation Access Control

C-2.32.1 Access Control C-2.32.2 Security Searches/Checks C-2.32.3 Compliance with Regulations C-2.32.4 Instructions for Access

C-3.0 Deliverables C-3.1 Contractor Plans C-3.2 Contract Compliance Plan (CCP) C-3.3 Product Quality Control Plan C-3.4 Safety Plan C-3.5 Security Plan C-3.6 Training Plan C-3.7 Environmental Compliance and Spill Control Plan C-3.8 Inventory/Accountability Plan C-3.9 Airfield Operations Plan

C-4.0 Maintenance Support C-5.0 Logistical Support

C-5.1 CLIN 0001 MUCC

Appendix A – Airfield Specific Information Appendix B – Government Equipment (GE) / Contractor Furnished Equipment (CFE) Appendix C – Common Access Card (CAC) Procedures Appendix D – Applicable Directives Appendix E – Abbreviations/Acronyms Appendix F – Performance Requirement Summary Table Appendix G – Key Personnel and Qualification Appendix H – Quality Assurance Surveillance Plan……….………………………………………………………...40

C.1.0 Introduction

This Performance Work Statement (PWS) is the Government’s contracted requirement for Alongside Aviation Refueling Service at Fort Polk, Louisiana, lists of references and abbreviations/ acronyms are found in Appendices D and E, respectively.

C.1.1 Background The Contractor shall furnish all personnel, management, material, supplies, and equipment, except as specified as Government Equipment (GE), to perform all functions of aircraft refueling for a variety of types and models of fixed wing and rotary wing aircraft, both assigned and transient, at Polk Army Airfield, Louisiana.

C.1.2 Mission Statement The Contractor shall provide Alongside Aircraft Refueling COCO Services at Fort Polk, and the Joint Readiness Training Center (JRTC), Louisiana. The Contractor shall perform Fuel Operations, Support Operations, and Management and Administration pertaining to the receipt, storage, handling, and issue of capitalized fuel products while maintaining product quality and inventory accountability. Specific requirements for each site are listed in Appendix A.

C.1.3 Requirement This PWS describes the Government’s contracted requirement for Alongside Aircraft Refueling operations at Fort Polk, Louisiana. The Contractor will provide Alongside Aircraft Refueling Services as described below at specified location on Fort Polk using best commercial standards. The Contractor shall be responsible for and furnish as required all personnel, equipment and material for providing these services. The Government Equipment (GE) will be provided by the Government as listed in Appendix B.

The Contractor will be completely responsible at their expense for operation and maintenance of all Contractor Furnished Equipment (CFE) utilized during the performance of this contract.

C.1.4 Staffing The Contractor shall provide all manpower required to provide the contracted services during the hours described in Appendix A. The Contractor will provide a plan on how he intends to staff normal operations, JRTC rotations, and possible deployments as part of his proposal. The Contractor will not be reimbursed for augmenting their normal manpower during scheduled JRTC rotations. These costs will be calculated into the Monthly Use Charge (CLIN 0001 MUCC) in the proposal based on the information below.

The Contractor shall furnish trained personnel to meet refueling services and coordinate with the Fort Polk Army Airfield (PAAF) manager, 24 hours daily, seven days a week, to include all Federal holidays.

a. Staffing: The Contractor shall provide daily staffing of the aircraft refueling point in Accordance with the following schedule:

b. On the ten (10) Federal Holidays listed in Section F and during a fourteen (14) day period during the Christmas/New Year Holiday period (specific dates to be announced annually), at least one

(1) employee shall be on duty at all times. In their staffing plan, the Contractor will be required to account for the requirement that unexpected service contingencies may require more than one

(1) individual to be on duty. The Government may require the Contractor to be placed on standby or on-call for emergencies during these specific periods of time. If this were to occur, the Contractor shall ensure his ability to return to duty as specified.

c. Additional Staffing: When requirements for fueling, such as during major exercises, troop deployments, or natural disasters exceed the capabilities of normal staffing.

d. Training: The Government will provide the following training:

• Forty (40) hour Environmental Control Officer Certification Course.

• Two (2) hour airfield driving course. Course will be completed annually.

C.1.5 Hours of Operations See Appendix A for base specific requirements. The Contractor shall conduct fuel operations during the stated hours of operation at the fuel facilities. All services required outside of the normal hours of operation without prior coordination/notification shall be met within two (2) hours as measured from the time the Contractor is notified by the COR until the operator is in position to perform the service required.

It is the Contractor’s responsibility to ensure that customers continue to receive uninterrupted service/support during all Federal holidays. At no time during the performance of this contract will there be a lapse in customer service.

The Contractor will provide the COR with a listing of individuals on call, contact information (telephone numbers) and base locations of employees identified to work the holiday schedule no later than 1700 hours on the day prior to a holiday. If support is required during any holiday period, it should be communicated to the Contractor 24 hours in advance in order to ensure that adequate coverage can be scheduled.

C.1.6 Personnel Qualifications The Contractor shall ensure that personnel assigned to all tasks have the requisite knowledge and skills to meet minimum performance requirements and comply with all applicable laws and regulations. They shall be able to read and understand English to the extent of reading and understanding printed regulations, detailed written orders and operating procedures, training instructions and materials, and shall be able to compose reports which convey complete information. Alcohol and Drug testing is required for all Contractor personnel. See Appendix G for Key Personnel.

C-1.6.1 Suitability Investigations Contractor personnel shall successfully complete a background investigation which includes, as a minimum, a National Agency Check (NAC), before operating a computer workstation that has access to a government server. These investigations shall be submitted by the government on behalf of the Contractor at no additional cost to the Contractor. The Contractor is responsible for submitting documentation to the appropriate government office for applicable employees and shall comply with the DOD 5200.2-R, Personnel Security Program.

C-1.6.2 Unescorted Entry to Restricted Areas When the Contractor employees require unescorted entry to restricted areas; the Army shall submit NAC investigations for Contractor employees at no additional cost to the Contractor. Contractor personnel shall successfully complete a NAC investigation to obtain unescorted entry to a restricted area. The Contractor is responsible for submitting documentation to the appropriate Army office for applicable employees and shall comply with DOD 5200.2-R.

C.1.7 Notification of Correspondence and Visits The Contractor shall immediately provide the Contracting Officer (CO) and COR copies of all correspondence and notification of any visits relating to federal, state, or local officials or agencies and other personnel or Contractor that visit the retail fuel facility.

C.1.8 Uniforms, Clothing, and Safety Equipment All contract personnel, including site managers, shall wear a professional, distinctive, company uniform in performance of their duties. The Contractor will provide any required safety equipment for their employees; such as, but not limited to, eye protection, gloves, and required PPE as required by the applicable regulations and directives.

C.1.9 Applicable Directive The Contractor shall comply with applicable statutory and regulatory requirements and validated best commercial practices. This requirement applies to all performance criteria and deliverables set forth in this document. Appendix D provides a list of directives and other guidance that are applicable to the performance of this contract. The list is not all inclusive. In the event of conflicting guidance, contact the Contracting Officer (CO) and/or the Contracting Officer’s Representative (COR) for clarification.

C.1.10 Contractor Reporting The Contractor shall report all Contractor labor hours (including Sub-Contractor labor hours) required for performance of services provided under this contract for the DLA via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address:

http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance during each DLA Energy fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at:

http://www.ecmra.mil.

C-2.0 Performance Requirements

C-2.1 Fuel Operations The Contractor shall safely receive, store and handle, and issue fuel. Fuel Operations shall be specific for Fort Polk and JRTC, and shall include local operating instructions. During operations, fuel quality shall be maintained at all times. The fuel shall be accounted for by quantity received, stored, and issued according to directives and acceptable tolerance levels. The Contractor shall immediately notify the COR or designated office of any issues that impact the quality, quantity, or availability of fuel in storage.

C-2.2 Receive Fuel The Contractor shall at all times safely receive product without causing delay, interruption, or demurrage. This applies to response times for duty hours, non-duty hours, and extended surge operations at Fort Polk and JRTC site-specific response times and duty hours are in Appendix A.

http://www.ecmra.mil/ http://www.ecmra.mil/

C-2.3 Issue Fuel The Contractor shall at all-times safely issue fuel without causing delay, interruption or demurrage.

This applies to response times for duty hours, non-duty hours and extended surge operations at Fort Polk and JRTC. Site-specific response times and duty hours are in Appendix A.

a. The Contractor’s proposal includes any overtime costs and is not a reimbursable item under the terms of this contract. It is the Contractor’s responsibility to manage their employees schedule IOT meet the requirements detailed IAW the PWS. The notification to the Contracting Officer is only for informational purpose.

b. Except for scheduled maintenance, and other occurrences of which the DLA Energy has been notified, the Contractor shall maintain all equipment in an operational status 24/7, to prevent any interruption in services to the customer.

C-2.4 Product Receipt The Contractor shall receive all fuel via the Contractor Owned Contractor Operated (COCO) facility located on Fort Polk. The Contractor will order fuel using the appropriate DLA system. The Contractor shall immediately notify the DLA Energy Region office of any inventory/quantity discrepancies or the DLA Energy Quality Assurance Representative (QAR) and Army Petroleum Center (APC) of any quality discrepancies. All incoming product shall be sampled in accordance with the most current version of MIL STD 3004. Quantity determination shall be performed as outlined in DLA Energy Policy P-2 (Receipt and Shipping of Energy Products), and API Manual of Petroleum Measurement Standards (MPMS). The Contractor shall accomplish and submit all appropriate documentation to the DLA Energy Regional Office.

C-2.5 Aviation Fuel Operations Contractor shall support home station and transient aircraft with refueling operations only. Contractor will issue fuel to US Aircraft using the aircraft’s AIR Card®. Non-US aircraft will be issued fuel using the organizations 2A-DoDAAC. Upon notification of the Contractor Officer Representative (COR), non- US organizations that do not have a 2A-DoDAAC can be issued fuel IAW DLA Energy Policy P-6.

1. The Contractor will provide sufficient number of aircraft refueled vehicles to support Ft. Polk’s aviation refuel requirement. (Appendix A)

a. Aircraft Refueled Vehicles must be serviceable and of such a condition as to be expected to perform successfully for the life of the contract, additionally vehicles will be in serviceable condition and capable of meeting Base, Local and federal operating procedures. The Government desires the vehicles shall be no more than six (6) model years old upon start of contract.

b. The Government desires the refuel vehicles shall be capable of carrying a minimum of 2,000gallons. The Government requires the contractor provided fuel vehicles shall be equipped with the following features: (a) a water separator capable of being manually drained, (b) gauges and meters capable of being calibrated, (c) refuel hoses with connections allowing interchangeability between the CCR (closed circuit), D-1 (center point), and Open Port (gravity fill) refueling nozzles, (d) an emergency shut off switch, and (e) at least two separate bonding/ground wires, each at least fifty (50) feet in length, and (f) double walled fuel storage tanks. This list is not all inclusive and it shall be the Contractor’s responsibility to assure all other required features are made available.

c. Each refueler vehicle shall be marked with a permanently affixed company name or logo. The name or logo shall be applied in a professional manner, reflective of company pride and professionalism. Magnetic placards shall not be used.

d. The Contractor will provide portable secondary containment equipment for parked fuel vehicles that meet Federal and EPA standards such as the “Throw and Go” Portable Berm.

e. The Contractor will be responsible for all vehicle maintenance for the life of the contract.

Maintenance downtime for Contractor furnished vehicles does not relieve the Contractor of meeting the full requirements of this contract.

2. The Contractor shall comply with aircraft refueling procedures and requirements outlined in this document and applicable references listed in Appendix A. The Contractor shall ensure that the operational portion of their Airfield Operations Plan details instructions to complete aircraft fuel servicing. This includes the Contractor completing all necessary (grounding, bonding, fueling equipment, nozzle, etc.) connections for aircraft servicing. The only exception for the fueling equipment nozzle connection is when an authorized/trained crew member/customer requests only that the crew member make the nozzle connection. If there is a discrepancy between any references listed in Appendix A, the most stringent standard will apply and any noted discrepancies will be brought to the attention of the COR and/or the Contracting Officer immediately for resolution.

3. Vehicles refueling shall have the capabilities to meet a 20-minute response time in support of all aircraft outlined in Appendix A. Refueling vehicles shall be capable of both over-wing and under-wing refueling. Contractor will conduct Aqua-glo testing daily as part of pre-operational checks for refuelers used in the execution of alongside aircraft refueling. Aircraft refueling operations will only to be conducted on improved surfaces within the airfield boundary and within DLA Energy Policies and Procedures.

4. The Contractor's proposal and follow-on aviation refueling plan shall address which publication within Appendix A is to be followed for aircraft refueling procedures. For example, when detailing number of personnel required for cold aircraft refueling, ATP 4-43 details that two personnel are required for each refuel operation; one to tend the pump and one to tend the nozzle. However, NFPA 407 only requires one person (Contractor) to be present from a tank vehicle when an operational dead man control is in use. Regardless of publication chosen, Contractor will apply grounding procedures as stated in ATP 4-43 for parking of all tank vehicles and for all aviation refueling operations.

Refueling operations are not permitted without an aircrew member who is familiar with refueling procedures for the aircraft being serviced present.

5. Aircraft Refueling / Ground Support: Upon receipt of a Fuel Request Notification by the Control

Tower, or Airfield Management Operations, the Contractor shall proceed within 20 minutes to the aircraft and perform refueling. Upon arrival at the aircraft, and prior to commencement of refueling, ensure a copy of the Refueling Customer Comment Form (See Attachment 3) is offered to the aircraft crewmember designated to serve as the fire guard. Refueling shall be accomplished in strict accordance with procedures specified in ATP 4-43. Aircraft refueling shall not be accomplished unless an aircraft crewmember is present to serve as the fire guard. Also, the Contractor shall ensure all personnel not essential to a particular refueling operation have vacated the area to a distance of at least fifty (50) feet. Note: A pilot may be aboard, but only if required, to monitor fuel quantity during the refueling process ATP 4-43.

6. Upon receipt of a Fuel Request Notification obtain the aircraft Identi-plate/ Air Card® from a crew member and initiate a DD Form 1898 (AV Fuel Into Plane Sales Slip). Forms can be accessed from the following website: http://www.apd.army.mil/. Contractor shall make whatever arrangements are necessary to accept the Air card for fuel purchases and provide refueling service.

C-2.6 Issue Fuel (F24) to Aircraft Alongside aircraft refueling services for Department of Defense (DoD) transient helicopter and small fixed-wing aircraft is required during the designated issue hours and days outlined in Appendix A.

a. Aircraft refueling vehicles shall be a minimum of 2,000 US Gallon capacities with single point and over wing (hand dispensing nozzle) issue capability. The vehicles shall comply with commercial, federal and state Department of Transportation (DoT) standards for transport and issue of aviation petroleum products.

b. Aircraft refueling services shall include connection of the single point nozzle to the aircraft

(or operating the over wing hand dispensing nozzle), disconnection of the nozzle after the refueling operation, and completion of fuel issue documentation (DD-1898, Aviation Fuels Into-Plane Sales Slip). Refueling services shall be performed in accordance with commercial standards, aircraft type servicing manual, and airfield operations procedures. Servicing shall not include aircraft handling operations such as ground taxi, parking, chocking, etc.

c. Contractor will perform all Daily Pre-Operational Requirements. Operations and After Operation requirements IAW ATP 4-43.

d. The Contractor will perform an Aqua-Glo test, following procedures as prescribed in ATP 4-43.

In addition to the normal daily Aqua-Glo test, the Contractor shall perform an Aqua-Glo test on each vehicle after being refilled if daily tests have indicated a rising trend in water content.

However, the Contractor shall delay this test to keep from causing an aircraft delayed departure time. The Contractor shall strive to maintain all refueler vehicles topped-off at all times.

C-2.7 Custody and Risk of Loss Custody and risk of loss is as stated unless otherwise agreed upon.

C-2.8 Store and Handle Fuel The Contractor shall at all times safely maintain product quantity, quality, and availability to meet its intended use. The Contractor shall maintain the product storage facilities, as well as maintain product stock levels required to support the mission and planning requirements, within allowable limits.

C-2.9 Additives When directed by the Contracting Officer as an in-scope change to the contract, the Contractor shall purchase, store, maintain, and inject fuel additives in accordance with the contract requirements. The contractor shall submit a request for equitable adjustment in accordance with FAR Clause 52.212-4 of the contract. All procedures for systems operation, storage, maintenance, and injection of additives shall be in accordance with the Contractor Product Quality Control Plan (PQCP).

C-2.10 Product Quality The Contractor shall establish a written Fuel Product Quality Control Plan (QCP) specific to each location and facility, to ensure all products handled by the Contractor remain on-specification. The Contractors written QCP plan shall ensure product quality in accordance with the most current version of MIL-STD- 3004 and include (but not limited to) requirements for sampling, testing methods, equipment, documentation of tests, and record keeping. No petroleum product shall be received or issued until product quality determinations have confirmed conformance with specifications.

a. Sampling and testing of all grades of fuel will be accomplished IAW the requirements of MIL- STD-3004 latest version. Testing will be performed at either a commercial or military laboratory approved by a Quality Assurance Representative. Table I (Fuel Samples) lists periodic receipt and bulk storage samples required by Army Policy. Additional sampling/testing may be required as determined by the COR.

b. Quality control will be performed in accordance with the most current version of MIL STD 3004 and those additional tests listed below. No petroleum product shall be received or issued until product quality determinations have confirmed conformance with specifications. The Contractor shall ship those requiring analysis to the Army fuels laboratory in New Cumberland, PA.

Samples shall be shipped within 72 hours of being drawn.

c. Fuel Quality: The Contractor shall at all times safely ensure product quality according to applicable product specifications, MIL-STD 3004 and the Product Quality Control Plan (PQCP).

Quality control will be performed in accordance with the most current version of MIL STD 3004.

No petroleum product shall be received or issued until product quality determinations have confirmed conformance with specifications. The Contractor shall ship those requiring analysis to the Army fuels laboratory in New Cumberland, PA. Samples shall be shipped within 72 hours of being drawn.

C-2.11 Additional Sampling The Contractor shall provide to a certified lab, the following representative samples of any product being stored, shipped, or received under the contract, at the request of, and in the manner designated by the QAR or COR. These samples shall be provided in addition to samples required elsewhere in the contract and referenced in the PQCP. The packing, marking, shipping, and the associated costs, shall be the responsibility of the Contractor.

Table 1 – Fuel Samples

SAMPLE TYPE FREQUENCY

Aqua- Glow Daily Filter-Effectiveness Every 30 Days Visual Inspection/API Gravity Every Receipt Receipt Sample – 1 Gallon All Levels 2-5 Random Samples Annually

C-2.12 Account for Fuel

The Contractor shall account for fuel according to DoD 4140.25-M “Management of Bulk Petroleum Products, Natural Gas, and Coal, and other applicable policies and procedures. Physical inventory management shall include:

a. Documenting each order, receipt, transfer, sale, loss, credit, gain, and adjustment,

b. Maintaining auditable product document control files,

c. Using inventory measurement practices that support product accountability and auditability.

C-2.13 Inventory Management The Contractor shall account for fuel according to DLA Energy Instruction INT I119.04, DoD Manual 4140.25-M “Management of Bulk Petroleum Products, Natural Gas, and Coal,” and other applicable DLA Energy policies and procedures. DLA Energy Policies are online at:

https://www.us.army.mil/suite/page/656231.

a. The Contractor shall be responsible for and perform all fuels inventory, accounting and administrative functions using Fuels Manager Defense® (FMD) and BSM-E software provided by the DLA Energy. The Contractor will provide computer hardware in compliance with INT I119.04. Internet service will be provided by the Contractor. The Contractor will reconcile all inventory transactions monthly within 2 days after the last day of the month. The Contractor shall process the required documentation for server access as well as meet all Fort Polk and JRTC requirements for access to the DoD server.

b. The Contractor shall be responsible for determining reorder cycles and ensuring that adequate stocks are on hand to fully support mission requirements. The Contractor will coordinate with the Army Petroleum Center and DLA Energy-AME Americas West Region Office to re-order fuel as needed using the appropriate DLA system, as required. The Contractor shall be prepared to convert to a process of re-ordering fuel supplies through the Enterprise External Business Portal (EEBP) once this system is fully implemented. The Contractor will coordinate with the DLA Energy Region Office for issues involving inventory and accountability.

C-2.14 Communication The Government shall provide/maintain two portable handheld two-way radios for refueling personnel performing aircraft refueling operations on Fort Polk. The Contractor is required to have radio communication between themselves and the Air Traffic Control Tower at all times during operational hours. If the tower is not available at the time of operations, then the Contractor will establish communications with Base Operations.

C-2.15 Environmental Compliance The Contractor shall submit to federal and state work site environmental regulatory compliance audits, inspections and/or investigations into non-compliances, and fully cooperate with such inspections/investigations by providing facility access, and all records and documentation requested. The Contractor will comply with all directives of the permitting environmental office and will fully cooperate with environmental regulators from that office. The Contractor will cooperate with Army and Installation https://www.us.army.mil/suite/page/656231

Environmental Offices as required in the lease agreement, the Memorandum of Agreement between DLA Energy and Ft Polk, and as directed by the Contract Officer. The Contractor shall immediately correct any nonconformance and/or noncompliance with applicable federal, state or local environmental laws and regulations and will report to the permitting environmental office, COR and Fort Polk Environmental Division any reason for delay or inability to correct.

C-2.16 Estimated Throughput See Appendix A

C-2.17 Fuel Handlers Certification Contract employees who perform or supervise fuel-handling operations shall possess a current Aircraft Fuel Handler's Certificate. To meet this requirement, the Contractor shall develop and implement a Fuel Handler's Training Course for the certification of his employees (Sample provided by the Government upon request). The Contractor shall conduct the training and certification process within 30 days of contract start and within 30 days of hiring a new employee. As a minimum, this training course shall include sections pertaining to:

a. Safety, health, and firefighting

b. Quality surveillance

c. Water detection systems

d. Refueling operations

e. Emergency fire and rescue procedures

The training course shall have provisions for written documentation of certification following documentation of practical tests and a written test, all to be signed and dated by the Project Manager (or instructor) and the employee. A copy of the locally developed Aircraft Fuel Handler's Training Course shall be provided to the Contracting Officer within 30 days of contract start.

Contract employees shall be in possession of the following at all times when operating a refuel vehicles:

a. HAZMAT Certification by the Department of Transportation Federal Motor Carriers Safety Regulation HM 126F.

b. Commercial Driver’s License (CDL) Medical Certificate signed by a doctor certified to conduct medical and physical examination for this purpose.

c. Valid Louisiana State Class A or B Commercial Driver’s License (CDL) with tanker and hazardous materials endorsements. Another state’s like endorsements are acceptable.

d. Current, signed and dated Fuel Handlers Training Certificate by any branch of the military or the civilian equivalent.

e. Valid airfield driver’s certification card signed by airfield management.

C-2.18 Housekeeping / Grounds Maintenance Services The Contractor shall provide all equipment, cleaning supplies, and labor to perform housekeeping (custodial) and grounds maintenance services around building #4291.

a. Housekeeping requirements shall consist of the following minimum requirements: Daily removal of trash, daily sweeping of floor, and weekly damp mop of floor.

b. Grounds-keeping requirements shall consist of daily pick-up and removal of litter in the vicinity of the refueler parking and grass areas.

c. Grass and weeds around the Refuel Vehicles Parking area, buildings #4291 and #4347, will be maintained at less than four (4) inches at all times.

C-2.19 Fire Extinguisher Maintenance The Contractor shall ensure that all fire extinguishers are maintained in operational condition. When necessary, the Contractor shall coordinate with the Flight Detachment Supply Office to pick-up, service and deliver any fire extinguishers needing service, repair or replacement.

C-2.20 Occupational Safety and Health Act (OSHA) The Contractor shall abide by all applicable OSHA rules and regulations.

C-2.21 Dangers of Static Electricity and Fire The Contractor will ensure safety is always the priority when servicing aircraft IAW ATP 4-43 and best commercial practices.

ATP 4-43 Chapter –III Static Electricity” Paragraphs (3-57 thru 3-62).

ATP 4-43 Chapter –III Grounding and Bonding” Paragraphs (3-64 thru 3-72).

ATP 4-43 Chapter –III Grounding and Bonding Methods” Paragraphs (3-73 thru 3-76).

C-2.22 Employee Uniforms

(a) Employee Uniforms: All Contractor employees shall wear clean Nomex® or blue 100% cotton outer garments. Uniform shirts shall be long sleeved, buttoned and tucked into the trousers at all times. Footwear must be fuel-resistant safety boots and must not be damaged. Employees shall not carry anything in shirt pockets. The company name, as a minimum, embroidered or with a sewn on patch above the left breast pocket area of the outer garment. Wearing of jewelry shall be prohibited.

(b) Contractor Identification: Each Contractor employee shall be capable of being identified while on duty through the following type of identification:

(c) The company name embroidered or patch sewn on the uniform above the left breast pocket area.

C-2.23 Protective Clothing requirements

Contractor will ensure all employees are equipped with the necessary Personal Protective Equipment while conducting all petroleum fuel operations. The Contractor shall provide all protective clothing such as, but not limited to, goggles, ear protection, gloves and safety shoes.

ATP 4-43 Chapter –III Personal Protection Paragraphs (3-77 thru 3-83).

ATP 4-43 Chapter –III Personal Protective Equipment and Individual Protective Equipment Paragraphs (3-84 thru 3-88).

C-2.24 First Aid for Petroleum Related Injury

ATP 4-43 Chapter –III “First Aid Measures” Paragraphs (3-89).

ATP 4-43 Chapter –III “First Aid for Petroleum-Related Injuries” Paragraphs (3-90 thru 3-93).

C-2.24 Precaution against and control of Fuel Spills A spill is broadly defined as a release of any kind of a petroleum product or hazardous substance into the environment. Spill reaction is based largely on the nature of the material spilled. The two types of spills are:

1. A small priming spill covers less than 18 inches in all directions.

2. A small spill extends less than 10 feet in any direction, covers less than 50 square feet, and is not continuous.

Reportable spills are based on local requirements. All personnel involved in fuel handling should be cognizant of the spill reporting requirements. Any spill reaching a stream, creek, river, or any other body of water is reportable and must be contained and completely removed. Any oil spill with the potential to come into contact with the water table will be reported. Harmful quantities violate water quality standards and cause a film, sheen, or discoloration to the surface of the water or adjoining shorelines.

They also cause sludge or emulsion to be deposited beneath the surface of the water or upon adjoining shorelines.

Spill Reporting: In the event of a reportable spill, the Contractor shall report to the Contracting Officer, DLA Energy and the COR. The spill response is required immediately by telephone and an email in accordance with requirements in DLA Energy Policy P-40. In addition to DLA Energy formal requirements for the reporting of fuel spills, the Contractor shall provide a simplified report of all spills involving the Contractor, its personnel, equipment and systems for which it is responsible. All reports shall be immediate (same day) written (email) accounts of the circumstances surrounding the spill, the estimated amount of the spill, and actions taken to remediate the spill.

Spill Response: In the event of a spill, the contractor will follow the Installation Facilities Response Plan (FRP) which includes tasks such as, but not limited to, the following:

a. Contractor will respond to spill and leaks; including, but not limited to, notifications to emergency personnel and, to the maximum extent practical until directed to cease the spill, evacuating personnel, and eliminating ignition sources.

b. Containment and clean up associated with the discovery of a spill.

c. Maintaining clean up and control equipment/systems and all materials required to respond to a spill.

d. Disposal services for waste, both hazardous and non-hazardous, for spill materials used.

e. Spill Response Supplies: The Contractor shall be responsible for the care and upkeep of all spill containment and clean up kits; supplies and equipment under CLIN 0001, which are required in accordance with the FRP.

f. Contractor is fully responsible, at its own cost, for any response required to respond to and cleanup any fuel or chemical spill resulting from the contractor's actions or omissions in compliance with applicable installation, DoD, federal, state, and local requirements.

C-2.25 Cold Aircraft Refueling Contractor will follow best commercials practices and ATP 4-43 for Cold Aircraft Refueling Operations:

ATP 4-43 “Appendix – U” ATP 4-43 Chapter –III “Warm Refuel for Aircraft” Paragraphs (U19 – U 22 thru 3-62).

ATP 4-43 Chapter –III “Hot Refuel for Aircraft” Paragraphs (U23 thru U29).

C-2.26 Pre-operational and operational check requirements The Contractor will follow guidance outlined in ATP 4-43 and all Pertinent TMs and Applicable Directive contained in Appendix C.

C-2.27 Employee Protective Clothing The Contractor shall provide all protective clothing such as, but not limited to, goggles, ear protection, gloves and safety shoes, as required by FM 10-67-1 and Code of Federal Regulations (CFR) 1910.

C-2.28 Safety and Accident Prevention The Contractor shall comply with safety and operational procedures prescribed in the most current revision of FM 10-67-1, (Concepts and Equipment of Petroleum Operations).

The Contractor shall ensure compliance with all applicable portions of CFR 1910. 1.2.2 Accident reports and records shall be prepared in accordance with AR 385-40, (Accident Reporting and Records).

C-2.29 Installation Physical Security The Contractor must provide an access roster to Directorate of Emergency Services (DES), Physical Security Office of all employees monthly or when any personnel change occurs for access to Fort Polk.

An access roster will also be provided to the Security and Intelligence Division (S&ID), DPTMS quarterly or upon request. Access rosters must be forwarded to the vehicle registration office using a specific format electronically from a government computer.

(a) A check of records through the National Crime Information Center (NCIC) Interstate Identification Index (III) is the Army minimum baseline background check for entrance onto Army installations for non-CAC holders to include entrance of visitors.

(b) The contractor shall provide employees with company identification (ID) cards prior to their commencement of work. The ID format is subject to approval by the government. IDs shall be laminated and include the company's name, ID number, issue and expiration dates, employee name, job title and color photograph. Employees shall wear the ID on front exterior clothing, above the waist, when performing under this Performance Work Statement unless otherwise specified herein or approved by the government.

(c) Physical Security Plan. The contractor shall address the physical security aspects associated with contract performance in government facilities. The plan shall describe how the security plan shall prevent unauthorized access, vandalism, pilferage, larceny, sabotage, and arson directed toward contractor controlled facilities. A list of installation buildings for which the contractor shall be responsible shall be included in the plan. The contractor shall maintain an active security checklist for each facility under the contractor's control. The plan shall comply with the provisions of AR 190-11, AR 190-13, AR 190-51, DoD 5100.76(D), 5220.22(D) and the Fort Polk, Installation Physical Security Plan. This security plan will be reviewed annually by the DES to ensure regulatory requirements.

(d) Information Systems Security Plan. The information systems security plan shall establish security procedures for all computer systems and communications utilized in the performance of this PWS. The plan shall conform to AR 25-1, AR 25-2, and AR 380-67.

(e) Key Control Plan. The contractor's key control plan shall provide for government access, 24 hours a day, seven days a week, to all government facilities. The plan shall comply with AR 190- 13 and AR 190-51.

(f) The contractor shall ensure that its employees, performing under this contract that has access to government information systems receive annual Information Technology security training.

(g) The contractor shall immediately notify the contracting officer representative when an employee terminates employment that has access to government information systems or data. The contractor shall ensure all common access cards issued to employees are returned to the government upon termination of employment and released employee names are to be stricken from rosters maintained by DES & S&ID immediately upon release.

C-2.30 Installation Anti -Terrorism/ Force Protection (AT/FTP) Pursuant to DoD Instruction 2000.16, DoD Antiterrorism (AT) Standards, dated October 2, 2006, each contractor employee requiring access to a federally controlled installation, facility and/or federally controlled information systems shall complete AT Level I awareness training on an annual basis and receive a certificate of completion. The training is accessible from any computer, and is available at http://jko.jten.mil/, see “Special Instructions” below. The contractor is responsible for ensuring that all employees have completed antiterrorism awareness training and shall certify that their workforce has completed the training through the submission of certificates of completion to the Contracting Officer and the Contracting Officer's Representative (if appointed) within five working days after contract award or prior to access to a federally-controlled installation or information system.

C-2.30.1 Special Instructions

a. Use a search engine such as GOOGLE®, and search for “Joint Knowledge Online” or “JKO” to begin the process. The browser address should look like http://jko.jten.mil. Once at the website follow the below instructions:

Clicks:

b. Select “No DoD CAC”

c. Then choose “I am a US mil, government civil servant, or contract employee”

d. Click on “I've been directed to take required training on JKO”

e. Click on “Courses”

f. Select “I do not have a .MIL, .GOV, or .NDU.EDU address or I am a Multi-National Student”

g. Fill out the contact sheet and email to sponsor (This is the COR)

h. Sponsor will email to the JKO help desk. (This is the COR)

Approval Process

a. Help desk sends non-CAC user an email with User ID

b. Help desk will send a separate email with an electronic token to register a new password (token is good for 24 hours)

c. New User follows the instructions in the email and enters a new password

d. User will need to enroll in Course # JS-US007-14 (User has up to 30 days to complete the course)

In the event that the automated system at http://jko.jten.mil/ is not available (e.g., server problems), Level I AT Awareness Training can be provided by a qualified instructor. However, if the training is not completed online, the Level I AT Awareness instructor qualification must be coordinated with the installation Antiterrorism Officer or (installation security equivalent) and the resultant name(s) of approved instructors shall be provided the contracting officer or designee along with all associated cost or schedule impacts to the contract.

Antiterrorism performance (Level I AT Awareness Training attendance and compliance) may be documented as a performance metric under the resultant contract, and be part of past performance information in support of future source selections.

Access and General Protection/Security Policy and Procedures. Contractor and all associated subcontractor employees shall comply with applicable installation, facility, and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the Installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

iWATCH Training. The contractor and all associated subcontractors shall brief all employees on the local iWATCH Program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed with (10) calendar days of contract award and within 10 calendar days of new employees commencing performance with the results reported to the COR NLT (10) calendar days after contract award.

Contractor Employees Who Require Access to Government Information Systems. All contractor employees with access to a government information system must be registered in the Army Training Certification Tracking System (ATCTS) at the commencement of services, and must successfully complete the DOD Information Assurance Awareness Training prior to access to the information systems and then annually thereafter.

Per AR 530-1, Operations Security, new contractor employees must complete Level 1 OPSEC Training within (30) calendar days of reporting for duty. All contractor employees must complete annual OPSEC Awareness Training.

All contractor employees and associated subcontractor employees must complete the DOD IA - Awareness Training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DOD and Army training requirements in DODD 8570.01, DOD 8570.01-M, and AR 25-2 within six months of employment.

Per DOD 8570.01-M, DFARS 252.239.7001, and AR 25-2, the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DOD 8570.01-M must be completed upon contract award.

C-2.31 Homeland Security Presidential Directive 12 (HSPD 12) Requirements Requirements apply to any contract over (180) days in duration, or any contract where contractor employees access the installation's occupied buildings or require access to the government information systems.

a) All personnel hired under this contract who do not require a security clearance must have a favorable National Agency Check with Inquiries (NACI). The Contracting Officer Representative (COR) will ensure new hires complete a NACI through the Personnel Security Investigation Portal (PSIP) by initiating a request through S&ID no later than fifteen (15) days from the date of hire and completing the investigation (submission to OPM) within thirty (30) days. Personnel who require a security clearance must be processed by their company Facility Security Officer (FSO) or company Security Manager.

b) Instructions for completing the NACI process will be sent to the Project/Program Manager, Security Manager and the COR once the contract has been awarded and one of the above personnel notifies S&ID for the initiation. The contractor shall schedule fingerprinting appointments with S&ID. Personnel will not be able to work under this contract until the NACI has been submitted to PSIP as required. Personnel who do not receive a favorable NACI will not be allowed to perform services under this contract.

c) Employees who require a common access card (CAC) for physical access or access to the government information systems may be granted a CAC after the successful submission of the NACI through PSIP and a favorable fingerprint review by S&ID. An unfavorable NACI adjudication will result in loss or denial of computer access, physical access or employment.

d) Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

e) In the event keys are lost or improperly duplicated the Contractor shall, upon direction of the

Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

f) The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the contracting Officer. If lock combinations are used, the Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

C-2.32 Installation Access…