SP470519C0003_Solicitation.pdf

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NO. 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

CODE SP4705 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

DLA CONTRACTING SERVICES OFFICE SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

HQ CONTRACTING DIV, RM 1145

8725 JOHN J. KINGMAN ROAD

FORT BELVOIR VA 22060

ATTN: RONALD FAIRLEY

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

SMALL BUSINESS PROGRAM

EDWOSB

8 (A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO.

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

OFFER BELOW IS CHECKED

SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

29. AWARD OF CONTRACT: REF. OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

SEE SCHEDULE

RFQ IFB RFP

15. DELIVER TO CODE

16. ADMINISTERED BY

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELPHONE NUMBER OF AUTHORZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

36. PAYMENT

COMPLETE PARTIAL FINAL

37. CHECK NUMBER

PARTIAL FINAL

38. S/R ACCOUNT NO. 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Section B - SF1449 – CONTINUATION SHEET – SP4705-19-R-0126

SECTION B – SUPPLIES OR SERVICES AND PRICES

TABLE OF CONTENTS

Section Name

B.1 Contract Line Items

B.2 Payment

B.3 Minimum and Maximum Amounts

B.4 General Intent

B.5 Submission of Questions

B.6 Post Award Conference

B.7 Issuing Indefinite Quantity Orders

B.8 Indefinite Delivery / Indefinite Quantity Contract

B.9 Fulfilling Minimum Ordering Requirements

B.10 Funding

B.11 Withholding

B.12 Pricing of Task Order(s)

B.13 Labor Categories / Hourly Rates

B.14 Work Classification & Minimum Wages

B.15 Key Personnel

B.16 Schedule of Deductions

B.17 Quality Assurance Surveillance Plan (QASP)

B.18 Reverse Auction

B 19 Attachment 1 - Common Access Card (CAC) Procedures

B 20 Attachment 2 - Contractor Performance Evaluation Survey

B.1 CONTRACT LINE ITEMS

Offeror shall insert in this Section B, unit prices and amounts at the CLIN item level for the firm fixed price quantity

(e.g., 0001, 1001, 2001, etc.). The Performance Work Statement (PWS) includes a matrix of equipment. Please review this matrix when calculating your labor materials and supplies to be utilized to perform these elevator maintenance services.

B.2 PAYMENT

(a) Payment for Elevator Maintenance and Repair Services (CLIN’s 0001, 1001, 2001, 3001, 4001, shall be made monthly for services performed during the preceding month. If, as a result of contract award, services commence on a date other than the first of the month, the amount due for the first month's services shall be determined by dividing the fixed-price monthly rate by 30 and multiplying that figure by the number of days remaining in the month.

The following firm-fixed prices shall apply to this contract:

Period (Line Item) Monthly Price Annual Price

0001 (Base Period) $ $

1001 (Option Year 1) $ $

2001(Option Year 2) $ $

3001 (Option Year 3) $ $

4001 (Option Year 4) $ $

(b) Payments for Additional Services (Indefinite-Delivery/Indefinite-Quantity Task Orders under line items 0002, 1002, 2002, 3002, 4002, shall be made in accordance with the instructions outlined in paragraph B.4, Category 1 and 2.

B.3 MINIMUM AND MAXIMUM AMOUNTS

During the contract period of performance specified in the ORDERING Clause (FAR 52.216-18), the Government shall place orders at a minimum of $2,000 under each contract awarded as a result of this RFP. The maximum value of the contract(s) is $2,500,000.00. The cumulative amount of all task orders shall not exceed $2,500,000.00 for the entire lifecycle of these contracts. The authority and ordering procedures to issue task orders are addressed under

Section G.5 of the solicitation.

B.4 GENERAL INTENT

It is the intention of this solicitation to obtain elevator services at The McNamara Headquarters Complex (HQC), Fort Belvoir, VA. The resulting contract will be a Performance Based combination, Firm Fixed Price and Indefinite

Delivery/Indefinite Quantity (IDIQ) Contract for a base period and four one-year options.

Category 1: Initial Task Order (CLIN 0001, 1001, 2001, 3001, and 4001). Normal maintenance and care for the

Elevators as described in the PWS. The contractor shall provide all tools, equipment and personnel for the performance of maintenance, repair, replacement, installation services and minor construction/alteration services for all buildings, structures and related systems and equipment within the Defense Logistics Agency, Andrew T.

McNamara Headquarters Complex (HQC) 8725 John J. Kingman Road, Fort Belvoir, VA 22060.

Category 2: Future Task Orders (CLIN 0002, 1002, 2002, 3002, and 4002). To be determined work defined as

IDIQ alteration and extraordinary repair work, installation, and minor construction which is beyond the scope of a minor work service order and not otherwise included in the firm fixed-price portion of this PWS. This type of work may be required throughout the life of the contract. The contractor, when presented with a PWS, will price and propose the IDIQ services, submitting an offer to the Contracting Officer for review and approval. This work can have a minimum dollar value of $2,000 to over $500,000, subject to Government and Contractor approval.

For Category 1, the contractors shall offer a fixed, monthly rate IAW the solicitation Contract Line Item Number structure. Firm-Fixed Price (FFP) services shall be performed on a monthly basis in accordance with all requirements outlined within this PWS.

B.5 SUBMISSION OF QUESTIONS

Any questions regarding the solicitation must be in writing and received by the Contract Specialist, Andre D.

Desima by email to the address andre.desima@dla.mil no later than 4:30 p.m., Eastern Time, Wednesday, May 15, 2019.”

B.6 POST AWARD CONFERENCE

Within 15 days of contract award, prior to commencing work the Contractor will meet with the Contracting Officer, at a time to be determined by the Contracting Officer, to discuss and develop mutual understandings and business related topics.

B.7 FOR ISSUING INDEFINITE QUANTITY ORDERS

(a) Some of the services to be furnished under this contract shall be furnished at such times as ordered by the issuance of delivery orders on SF 1449 or DD Form 1155 by the Contracting Officer. All orders issued hereunder are subject to the terms and conditions of this contract. This contract shall control the outcome in the event of a conflict with a given task order.

(b) Task orders or modifications may be issued orally by the Contracting Officer under emergency circumstances;

however, all oral orders for requests of tasks or service(s) must be followed-up with written confirmation by the mailto:andre.desima@dla.mil issuance of an SF 1449, DD Form 1155 or SF 30, for modifications. Written confirmation must be issued within one week of verbal authorization.

B.8 INDEFINITE DELIVERY/INDEFINITE QUANTITY CONTRACT

(a) This is an Indefinite Delivery, Indefinite Quantity (IDIQ) type contract for services and effective for the period stated in the schedule. Multiple task orders may be issued under this IDIQ contract on Fixed

Price basis. Work items for the fixed-price portion are identified in the schedule include all work except that identified as Indefinite Quantity. The fixed price quantities shown in the schedule are considered accurate estimates for this contract period. The contract consists of a five-year period of performance:

one (1) 12-month base year and four (4) 12-month option years, which will commence on award.

(b) Work items for the IDIQ contract are identified within the performance work statement of each Task

Order.

(c) Task performance shall be made only as authorized by task orders issued in accordance with FAR

52.216-18. The Contractor shall furnish to the Government, when and if ordered, the supplies or services specified in the PWS up to the contract stated maximum.

(d) Except for any limitation of quantities in FAR 52.216-19 or in the PWS, there is no limit on the number of task orders that may be issued.

(e) Any task order issued during the effective period of the IDIQ contract and not completed within that period shall be completed by the Contractor within the time specified in the task order. The contract shall govern the Contractor’s and Government’s rights and obligations with respect to that task order to the same extent as if the task order was completed during the contractor’s effective period.

B.9 FULFILLING MINIMUM ORDERING REQUIREMENTS

The Government has no obligation to issue task orders beyond the minimum amount specified above. There will be a one “minimum guarantee award amount” of the firm fixed price CLIN’s for the base period. For each option period, if exercised, there will be a minimum guarantee award amount for the firm fixed price CLINs.

B.10 FUNDING

Funds for the services provided will be obligated, at the task order level, as they become available, or excess funds de-obligated at the task order level, by modification to the task order contracts unilaterally by the Government. The

Contractor will only be paid for effort that has been authorized by the Government and performed in accordance with the contract specifications, except for the minimum amount guaranteed.

B.11 WITHHOLDING

Withholding of payments may occur for fixed priced task orders if performance of services required are not performed at a satisfactory level.

B.12 PRICING OF TASK ORDERS

Individual Task Orders will be issued as requirements occur. Task Orders will specify work to be performed and will reflect the labor rates of the proposed staff in effect when the task order is issued (in accordance with the provisions contained in Section B of the IDIQ contract and the award task orders). The Contractor shall perform all services in accordance with the task order performance work statement/specifications. The terms and conditions set forth in the contracts will always apply. All Task Orders will be fixed firm price. The period of performance of a

Task Order may extend past the IDIQ contract’s expiration date for a period not to exceed five (5) years in total.

B.13 LABOR RATES

The Contractor’s on-site (performed at Government facilities) fully-loaded labor rates for those Contractor key personnel included in Table B.14.1 apply for the base and option years of the resultant contract for the elevator maintenance services described in Section C, accordingly, and shall be used by the Contractor as the ceiling labor rates when submitting price proposals in response to requests for task orders issued under these contracts.

Contractors may propose at or below these labor rates, as each task order award will be negotiated on an individual basis.

Category 1: Initial Task Order

Labor Rates. Labor rates per section B4 Category 1 (CLIN 0001, 1001, 2001, 3001, and 4001) will be fixed at time of award for the Base Period and all Option Periods based on the rates offered in the successful awardee’s

Proposal.

Category 2: Future Task Orders

The rates that are set-forth in the IDIQ contract cannot be exceeded on Firm Fixed Price CLIN’s on any resultant task order. Price Analysis will be performed before IDIQ award to determine the probable cost of performance. In accordance with FAR 15.404-1(b), Price Analysis will be performed to determine the fair and reasonable price for all task order CLIN’s.

The following labor classifications are anticipated to be the primary labor sources necessary to perform the contract

Task Orders. Other labor categories may be added, if applicable and necessary to perform the scope of work under a specific Task Order.

B.14.1 LABOR CATEGORIES / FIXED FIRM PRICE HOURLY RATE / IDIQ HOURLY RATE

LABOR CATEGORY BASE YR

CLIN 0001

OPT YR 1

CLIN 1001

OPT YR 2

CLIN 2001

OPT YR 3

CLIN 3001

OPT YR 4

CLIN 4001

Project Manager

Project Supervisor

Elevator Mechanic

Elevator Inspector

B.14 WORK CLASSIFICATION & MINIMUM WAGES

All work performed pursuant to this contract is subject to the provision of either the McNamara–O'Hara Service

Contract Act of 1965 (SCA), codified at 41 U.S.C. §§ 6701–6707, or the Davis-Bacon Act (DBA), Public Law

107–217 (as amended)1, as defined herein.

B.15 KEY PERSONNEL

(a) The Contractor shall assign to this contract the following key personnel: (Insert employee’s name and title/position)

(b) During the first 120 calendar days of performance, the Contractor shall make no substitution of key personnel unless the substitution is necessitated by illness, death or termination of employment. The

Contractor shall notify the Contracting Officer within 15 calendar days after the occurrence of any of these events and provide the information required b “(c)” below. After the initial 120-calendar day’s period, the

Contractor shall submit the information required by (c) (below) to the Contracting officer at least 30 days prior to making any permanent substitutions.

(c) The Contractor shall provide a detailed explanation of the circumstances necessitating the proposed substitution, provide resumes for the proposed substitutes, and any additional information requested by the

Contracting Officer. Proposed substitutes should have comparable qualifications to those of the persons

1 See https://www.dol.gov/whd/govcontracts/sca.htm and https://www.dol.gov/whd/regs/statutes/dbra.pdf.

https://www.dol.gov/whd/govcontracts/sca.htm https://www.dol.gov/whd/regs/statutes/dbra.pdf being replaced. The Contracting Officer will notify the Contractor within 30 days after receipt of all required information of the decision on substitutions.

(d) At a minimum the elevator mechanic must be considered key personnel.

B.16 SCHEDULE OF DEDUCTIONS

Within 20 days of contract award, the Contractor shall complete and submit to the contracting officer the deduction schedules found in F.2 DELIVERABLES

B.17 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

The contractor shall submit to the COR a monthly QASP report in accordance with the attached QASP.

QUALITY ASSURANCE SURVEILLANCE PLAN

ELEVATOR MAINTENANCE AND REPAIR SERVICES

1. PURPOSE.

This Quality Assurance Surveillance Plan (QASP) provides a systematic method to evaluate performance for the stated contract. This QASP explains the following:

What will be monitored?

How monitoring will take place.

Who will conduct the monitoring?

How monitoring efforts and results will be documented.

This QASP does not detail how the contractor accomplishes the work. Rather, the QASP is created with the premise that the contractor is responsible for management and quality control actions to meet the terms of the contract. It is the Government’s responsibility to be objective, fair, and consistent in evaluating performance. In addition, the

QASP should recognize that unforeseen and uncontrollable situations may occur.

This QASP is a “living document” and the Government may review and revise it on a regular basis. However, the

Government shall coordinate changes with the contractor. Updates shall ensure that the QASP remains a valid, useful, and enforceable document. Copies of the original QASP and revisions shall be provided to the contractor and Government officials implementing surveillance activities.

The following FAR clauses may apply depending on contract type:

52.246-4 Inspection of Services – Fixed-Price, or

52.246-6 Inspection of Services – Time-and-Material and Labor-Hour

2. GOVERNMENT ROLES AND RESPONSIBILITIES.

The following personnel shall oversee and coordinate surveillance activities.

a. Contracting Officer (KO) - The KO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and shall safeguard the interests of the United

States in the contractual relationship. The KO shall also assure that the contractor receives impartial, fair, and equitable treatment under this contract. The KO is ultimately responsible for the final determination of the adequacy of the contractor’s performance.

Assigned KO: < will be provided upon award >

Organization or Agency: Defense Logistics Agency

Telephone: < will be provided upon award >

Email: < will be provided upon award >

b. Contract Specialist - The Contract Specialist acts as an acquisition consultant and serves as liaison between the Contractor and the supporting contracting office.

Assigned KS: < will be provided upon award >

c. Contracting Officer’s Representative (COR) - The COR is responsible for technical administration of the contract and shall assure proper Government surveillance of the contractor’s performance. The COR shall keep a quality assurance file. At the conclusion of the contract or when requested by the KO, the COR shall provide documentation to the KO. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf. The contractor shall refer any changes they deem may affect contract price, terms, or conditions to the KO for action.

Assigned COR: < will be provided upon award >

d. Other Key Government Personnel: < will be provided upon award >

Title: < will be provided upon award >

3. CONTRACTOR REPRESENTATIVES:

The following employees of the contractor serve as the contractor’s Program Manager and Task Manager for this contract.

a. Program Manager - < Information required from the Contractor >

Telephone: < Information required from the Contractor >

Email: < Information required from the Contractor >

b. Other Contractor Personnel - Title: < Information required from the Contractor >

Telephone: < Information required from the Contractor >

Email: < Information required from the Contractor >

4. PERFORMANCE STANDARDS.

Performance standards define desired services. The Government performs surveillance to determine if the contractor exceeds, meets or does not meet these standards.

The Performance Requirements Summary Matrix, section 2, in the Performance Work Statement includes performance standards. The Government shall use these standards to determine contractor performance and shall compare contractor performance to the Acceptable Quality Level (AQL).

Performance Objective PWS Para Performance Threshold

Perform Preventive Maintenance.

Elevators are operational and PM has been performed as required and completed in Facility Center.

1.1. 98% of elevators are operational at all times.

Service Call Repairs.

Repairs are made in a timely manner; Customers are informed of expected repair time. Response and repair is made within the specified time.

1.2. Response to and repairs of service calls

are timely 98% of the time.

Submit Maintenance and Repair Reports.

Accurate reports are delivered within two business days.

1.1.2., 1.2.1., 1.2.2.

95% of all reports are timely and accurate.

5. METHODS OF QA SURVEILLANCE.

Various methods exist to monitor performance. The COR shall use the surveillance methods listed below in the administration of this QASP.

Regardless of the surveillance method, the COR shall always contact the contractor's Project Manager or on-site representative when a defect is identified and inform the manager of the specifics of the problem. The COR shall be responsible for monitoring the contractor’s performance in meeting a specific performance standard/AQL.

a. DIRECT OBSERVATION. (Can be performed periodically or through 100% surveillance.)

The government will periodically evaluate the contractor’s Performance in accordance with the

Performance Work Statement. Surveillance may consist of real time system monitoring, emergency and routine response calls, and general random inspections.

b. PERIODIC INSPECTION. The government will periodically evaluate the contractor’s Performance in accordance with the Performance Work Statement. Surveillance may consist of timely service order completion, and completion of preventive maintenance items in required time frame and general random inspections.

Surveillance results may be used as the basis for actions (to include payment deductions) against the contractor. In such cases, the Inspection of Services clause in the Contract becomes the basis for the KO’s actions.

6. RATINGS.

Metrics and methods are designed to determine if performance exceeds, meets, or does not meet a given standard and acceptable quality level. A rating scale shall be used to determine a positive, neutral, or negative outcome. The following ratings shall be used:

EXCEPTIONAL:

Performance significantly exceeds contract requirements to the

Government’s benefit.

SATISFACTORY: Performance meets contractual requirements.

UNSATISFACTORY: Performance does not meet contractual requirements.

7. DOCUMENTING PERFORMANCE.

a. ACCEPTABLE PERFORMANCE.

The Government shall document positive performance. Any report may become a part of the supporting documentation for fixed fee payments, award fee payments, or other actions.

ACCEPTABLE QUALITY LEVEL. Acceptable Quality Level of these specifications and requirements per the

SOW are in the below table.

Elevators are operational and PM has been performed as required and completed in Facility Center.

1.1. 98% of elevators are operational at all times.

Service Call Repairs.

Repairs are made in a timely manner; Customers are informed of expected repair time. Response and repair is made within the specified time.

1.2. Response to and repairs of service calls

are timely 98% of the time.

Submit Maintenance and Repair Reports.

Accurate reports are delivered within two business days.

1.1.2., 1.2.1., 1.2.2.

b. UNACCEPTABLE PERFORMANCE.

When unacceptable performance occurs, the COR shall inform the contractor. This will normally be in writing unless circumstances necessitate verbal communication. In any case the COR shall document the discussion and place it in the COR file.

When the COR determines formal written communication is required, the COR shall prepare a Quality

Deficiency Report (QDR), and present it to the contractor's Project Manager or on-site representative. A

QDR template is attached to this QASP.

The contractor shall acknowledge receipt of the QDR in writing. The QDR will specify if the contractor is required to prepare a corrective action plan to document how the contractor shall correct the unacceptable performance and avoid a recurrence. The QDR will also state how long after receipt the contractor has to present this corrective action plan to the COR. The Government shall review the contractor's corrective action plan to determine acceptability.

Any QDR’s may become a part of the supporting documentation for contract payment deductions, fixed fee deductions, award fee nonpayment, or other actions deemed necessary by the KO.

For unsatisfactory services performed that exceed a 5% limit to the estimated quantities listed under

Historical Data, throughout any given month, the Government reserves the right to deduct for all services re-performed and/or not provided. Work tickets are averaged out at $100.00 per ticket. If the Contractor’s

QDR count is within the Government’s limit of 5%, the Government will not take a deduction for the month. If the Contractor’s QDR count exceeds the Government’s 5% limit, the Government has the option to deduct for the full QDR count for the month at $100.00 per work ticket.

EXAMPLE: Average work ticket count of 89 per month. If the Contractor’s Quality Deficiencies count does not exceed the given 5%, there will be no deduction for the month. If the Contractor exceeds the 5% given by the

Government, the full percentage will be deducted as follows:

Monthly Work Ticket Count: 89 $100.00

Month: October 2012

QDR’s Issued for Month: 4/89 4.49%

Less than 5%, No deductions Taken

Month: October 2012

QDR’s Issued for Month: 10/89 11.24%

More than 5%, Deductions Taken

Deductions for 10 work tickets at $100.00 per work ticket or $1,000.00 would be deducted from the Contractor’s

Monthly Invoice.

8. FREQUENCY OF MEASUREMENT.

a. Frequency of Measurement.

During contract performance, the COR shall take periodic measurements and shall analyze the frequency of measurement as appropriate for the work being performed.

b. Frequency of Performance Assessment Meetings.

The COR shall meet with the contractor as needed to assess performance and shall provide a written assessment.

Prepared by: < will be provided upon award >

Signature – Contracting Officer’s Representative

PERFORMANCE REPORT

1. CONTRACT NUMBER:

2. Prepared by: (Name of COR)

3. Date and time of observation:

4. Observation:

- Method of surveillance.

- Surveillance results.

Prepared by:

Signature – Contracting Officer’s Representative Date

QUALITY DEFICIENCY REPORT (QDR)

1. Contract Number:

2. TO: (Contractor Task Manager or on-site representative)

3. FROM: (Name of COR)

4. Date and time observed discrepancy:

5. DISCREPANCY OR PROBLEM:

6. Corrective action plan:

A written corrective action plan is / is not required.

The written Corrective Action Plan will be provided to the undersigned not later than __ days after receipt of this

QDR.

Prepared by:

Signature – Contracting Officer’s Representative Date

Received by:

Signature - Contractor Task Manager or on-site representative Date

(END OF QASP)-

The COR may initiate a QDR at any time, including whenever the number of monthly recorded defects for a performance standard exceeds the allowable number of defects; anytime unacceptable performance is determined critical in nature and requires formal corrective action; and whenever an unfavorable trend is detected in contractor performance.

B.18 REVERSE AUCTION

Reference DLAD 15.407-90 Reverse Auction of the solicitation; if the Contracting Officer decides to conduct an online reverse auction, prior to the start of the auction, the current lowest evaluated aggregate price for each CLIN may be broadcast to offerors participating in the reverse auction. At certain intervals during the auction, the auction may be paused and the lowest evaluated aggregate price at the time of the pause will be broadcast to all offerors participating. The timing, length and number of pauses shall be determined by the Contracting Officer. By submitting a proposal, offerors are agreeing to disclose their evaluated aggregate price.

(End of Section B)

B.19 COMMON ACCESS CARD (CAC) PROCEDURES

See Attachment 1.

B 20 CONTRACTOR PERFORMANCE EVALUATION SURVEY

See Attachment 2.

SECTION C: PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

FOR

ELEVATOR MAINTENANCE SERVICE

SP4705-19-R-0126

1.0 DESCRIPTION OF SERVICES.

The Contractor shall provide all management, tools, supplies, parts, material, equipment, subcontractors, and labor necessary to maintain, repair, test or modify the elevators (to include equipment, safety devices, annunciators, computer and electronic systems, portable UPS devices, and Campus View Monitoring system) at The McNamara

Headquarters Complex (HQC), Fort Belvoir, VA 8725 John J. Kingman Road, Fort Belvoir, VA 22060-6220 in a manner that will ensure continuous, reliable, and safe operation. The contractor shall be capable of accepting delivery orders such as refurbishing of elevator cabs, modifying elevator controllers as it pertains to the addition of components or as required. This contract shall include a full time Elevator repair person onsite during the hours

07:00 to 15:30 Monday through Friday except (a) Federal Holidays and (b) other days specifically designated by the

Contracting Officer. This contract shall be a combination Firm Fixed Price and Indefinite Delivery Indefinite

Quantity (IDIQ) contract. The period of performance is one (1) twelve (12) month Base Period with four (4) sequential twelve (12) month option periods. During the performance period of this contract the government may elect to replace the elevators and the elevator monitoring system/systems as a one for one replacement. The following is a list of elevators and their types. Note: The Government makes no representation as to the accuracy of the information provided.

Manufacturer Size Type Number

HQC, Dover Elevator Traflomatic IV 3,500 LBS. Passenger 16

HQC, Dover Elevator Traflomatic IV 10,000 LBS Freight 2

HQC, G&T Manufacture 500 LBS Wheelchair lift 4

POD 10 Swift Meridia HPV-900 3,500 LBS Passenger 5

POD 10 Swift Meridia HPV-900 5,000 LBS Freight 1

Parking Garage, Swift Meridia 3,500 LBS Passenger Hydraulic 1

The price for all elevator maintenance, repair, service order fulfillment, and testing shall be included in the firm fixed price portion of this contract. The firm fixed price portion of this contract shall include all work necessary to maintain all HQC elevators in, or return them to, safe and proper working order. Other than the initial correction of pre-existing deficiencies, explained under paragraph 4.20, below, the only work for which the contractor shall be allowed to bill the government beyond the firm fixed price of this contract shall be work that improves the capability of HQC elevators beyond their present capability or that constitutes an upgrade or refurbishment to the HQC elevators. This work shall be directed in accordance with the procedures explained in paragraph 4.40, below.

1.1. MAINTENANCE SERVICES. The Contractor shall perform maintenance, inspections testing, and repairs as required by the Governments Preventive Maintenance (PM) Computer Maintenance Management System (CMMS) on all elevators and all additional industry standards as required. The Government will provide training on the

CMMS software to the necessary Contractor employees. The CMMS training will be at the HQC within thirty (30) days after the start of the contract. All annual and monthly scheduled completed PMs shall be entered into the

CMMS as completed within two (2) business days after completion. The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of all maintenance and repair work requirements, as well as to permit tracking of all work in progress. The Contractor shall plan and schedule all work to insure material, labor, tools and equipment are available to complete maintenance or repair work within the specified time limits and in accordance with the quality standards. The status of any work shall be provided within one (1) hour of the inquiry during regular working hours. The Contractors Project manager shall schedule a monthly walk through with the

Contracting Officer’s Representative (COR) to insure that all aspects of contract, maintenance, repair, safety codes and procedures or any other contractual concerns are being addressed.

1.1.1. The contractor shall perform preventive maintenance during each inspection to ensure reliable and continuous safe operation. The maintenance work shall be in accordance with commercial practices and manufacturer’s specifications and shall be intended to maintain the elevators in safe and reliable operating condition until the next scheduled maintenance.

1.1.2. The contractor shall prepare and submit a written report within (2) two business days of the inspection. The report shall identify each elevator, the location, maintenance work performed, repairs needed, date of inspection, name of inspector, and overall condition of the elevator. If repairs require work considered over and above routine maintenance work, the Contractor shall at this time provide the COR with information as to the extent of the repair and the length of time necessary to complete repairs.

1.2. REPAIR SERVICE CALLS DURING NORMAL DUTY HOURS.

1.2.1. Routine Calls. The COR or Facility Support Desk will notify the contractor via Government provided radio of repairs to be made from an inspection report or service call. The contractor shall report to the work location, survey the repair, and provide the COR an estimated time to repair. The contractor shall commence repair work immediately after notification from the COR. All repair, service orders and maintenance work shall be included in the monthly contract cost and shall be accomplished in accordance with normal commercial practices using parts specified by the elevator manufacturer or items of equal or better quality. Downtime of the elevator will be kept to an absolute minimum. The contractor shall notify the COR of all projected downtime of the elevator, or its components, and the estimated time for repair. The contractor shall prepare and submit a written report within two

(2) business days after the routine repairs are completed. The report shall include the date and time of the service call, the location of the elevator, the repairs performed, and the name of the technician performing the repairs.

1.2.2. Emergency Calls. The contractor shall respond to emergency repair calls and trapped calls via a Government provided radio or phone within fifteen (15) minutes after notification during normal business hours and within one

(1) hour after notification at times other than normal business hours. All emergency repair service orders and maintenance work shall be included in the monthly contract cost and shall be accomplished in accordance with normal commercial practices using parts specified by the elevator manufacturer or items of equal or better quality.

Downtime of the elevator will be kept to an absolute minimum. The contractor shall notify the COR of all projected downtime of the elevator, or its components, and the estimated time for repair. The contractor shall prepare and submit a written report within two (2) business days after the emergency repair to the COR. The report shall include the date and time of the service call, the location of the elevator, the repairs performed, and the name of the technician performing the repairs.

2.0 SERVICE DELIVERY SUMMARY.

Elevators are operational and PM has been performed as required and completed in the CMMS.

1.1. All elevators shall be in operational

service 98% of the time.

Service Call Repairs.

Repairs are made in a timely manner; Customers are informed of expected repair time. Response and repair is made within the specified time.

1.2. Response to and repairs of service calls

are timely 98% of the time.

Submit Maintenance and Repair Reports.

Accurate reports are delivered within two business days.

1.1.2., 1.2.1., 1.2.2.

3.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES. The Government will provide the contractor access to the Computerized Maintenance Management System (CMMS) via a computer terminal at the HQC.

3.1 The Government shall provide a two-way radio to the Elevator Mechanics for use while in the HQC and shall be used to contact elevator personal during normal duty hours.

3.2 The Government shall furnish the utility services and existing electrical outlets, for use in the work to be performed under this contract.

3.3 The Government shall furnish the contractor with office space and a Government owned computer in the A/B elevator penthouse.

4.0 GENERAL INFORMATION.

4.1. QUALITY CONTROL. Contractor shall develop and maintain a quality program to ensure maintenance, repair, delivery orders or services are performed in accordance with ANSI/ASME A17, Safety Code for Elevators and Escalators, and other applicable standards and codes and to keep the elevators operating safely and reliably.

The contractor shall develop and implement procedures to identify and prevent defective services from recurring.

As a minimum, the contractor shall develop quality control procedures that address the areas identified in paragraph

2, Service Delivery Summary. The Government COR must have a specific quality control inspector to notify in case of complaints.

4.2. QUALITY ASSURANCE. The government will periodically evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan.

4.3. GOVERNMENT REMEDIES. The contracting officer shall follow the requirements of FAR 52.212-4, Contract Terms and Conditions -- Commercial Items (Oct 2018), for contractor’s failure to correct nonconforming services.

4.4. HOURS OF OPERATION. The HQC normal working hours are from 06:00 to 18:00 Monday through Friday except (a) Federal Holidays. Certain tasks will require the Contractor to work outside of the HQC normal working hours. Any work outside the normal working hours of the HQC will require the approval of the COR and shall be included in the contract cost.

4.4.1 The contractor shall provide a qualified on-site technician with required clearance during the hours of 07:00 to

15:30 Monday through Friday except (a) Federal Holidays and (b) other days specifically designated by the

Contracting Officer.

4.5. SECURITY REQUIREMENTS.

4.5.1 PHYSICAL SECURITY.

4.5.2 Facility Security Clearance (FCL). The Contractor shall provide a copy of the FCL in the Technical Proposal, Volume 1.

4.5.3 All Contractor personnel assigned to the HQC shall have a minimum of a secret level security clearance prior to the start of work. This clearance is to also include all replacement or temporary personnel, at the HQC. Loss of a clearance shall be reason for temporary, and possibly permanent, removal of assigned Contractor personnel from

HCQ buildings and campus.

4.5.4 Visitors without an approved secret clearance must be escorted by contractor personnel that have a current secret clearance. Clearance requirements shall not pertain to the Independent Licensed Elevator Inspector performing required safety testing.

4.5.4 Entry into Pod 10 is controlled through card reader access at the entry points. Personnel not part of the badged workforce are required to sign-in and sign-out at the Pod 10 front entrance.

4.5.5 Contractor employees or sub-contractors shall not have any electronic devices in the area or on their person while working in Pod 10 or any other any secured spaces. This includes, but is not limited to cell phones, laptops, notebooks, cameras, and radios. Communication radios issued by DLA are allowed in secured spaces except for

Secured Compartmental Information Facilities (SCIF).

4.5.6 Contractor shall insure that all badges are returned any time contractor personnel leave the contract and at contract end. Final invoice will be held until badges are received.

4.5.7 Contractor shall be responsible for the cost of rekeying the building and replacing keys if any master key or sub-master key is lost.

4.6. PARKING. Vehicles will be subject to towing for the following reasons: abandonment, parking in violation of

HQC policies, constituting safety or security hazards. Contractor personnel are expected to be aware of the contents of the HQC parking policy, obey signs posted to identify the various parking rules, and to inquire of the police force or the COR when there is doubt.

4.7. PERFORMANCE OF SERVICES DURING EMERGENCY. The Government's Occupant Emergency Plan

(OEP) and Damage Control Plan (DCP) are used by the Government during building emergencies. The Contractor shall prepare a Contractor Emergency Plan (CEP) that will define the Contractor’s procedures and actions they will take to provide support to the Government's OEP and DCP and the Contractors Elevator Trap call response plan.

Designated Contractor personnel shall be thoroughly familiar with the Government's OEP and DCP, and shall be trained by the Contractor to fully understand their responsibilities relative to each emergency plan.

4.7.1. The Contractor will not be penalized for delay of normal work if the work force has been diverted for emergency support. Additional Contractor costs incurred for emergency situation support shall be included the contract costs.

4.7.2. Contractor participation in the Government’s emergency plans shall be mandatory during building related emergencies or natural disasters, regardless of the time of occurrence. The Contractor shall be required to respond to all emergencies including, but not limited to: Nuclear, Biological or Chemical attacks (NBC), fires, accident and rescue operations, strikes, civil disturbances, natural disasters, utility service outages and military contingency operations. The CEP shall be submitted to the KO for approval fifteen (15) days before contract start and shall include, at a minimum, the following:

(1) The Contractor's procedures and actions used to provide support to the Government during emergencies.

(2) The name, address, telephone number and current position of each employee who will participate in the CEP.

(3) The specific functions that each employee will perform during emergency situations.

(4) If temporary or subcontractor employees are to be used, the same information is required as in the

Strike Contingency Plan.

4.8. SPECIAL QUALIFICATIONS.

Contractor personnel shall be certified by appropriate federal and state regulatory agencies to meet federal and local certification requirements in maintenance of elevators. The contractor shall provide journeyman level Elevator mechanics fully knowledgeable in all aspects of operation, maintenance, repair, and troubleshooting of all HQC elevators. The mechanics shall have specific experience and training in maintaining Dover Traflomatic IV, Swift

Meridia. Elevator maintenance personnel shall be able to read, write and speak English fluently. The contractor shall provide resumes and certificates pertaining to the specific training required of all personnel working here in the complex for approval by the COR thirty (30) days prior to the contract start date and within ten (10) days prior to replacement of personnel.

4.9. SERVICE INTERRUPTIONS.

If any service must be discontinued (even temporarily) because of repair, the Contractor shall notify the COR at least five (5) working days in advance. If the discontinued service is because of an emergency repair, the Contractor shall notify the COR immediately and place the appropriate signage required to adequately notify building occupants of the service outage and any emergency repair underway.

4.10. INTERFERENCE WITH GOVERNMENT BUSINESS. The Contractor shall schedule and arrange all work to cause the least interference with the normal occurrence of Government business and mission. In those cases where some interference may be essentially unavoidable, the Contractor shall make every effort to minimize the impact of the interference, inconvenience, or customer discomfort. Special care shall be given when using solvents, cleaners, paint, or other material that has a warning label indicating the material may be irritating or harmful to building occupants. The Contractor shall contact the COR before use of any cleaners, paint, solvents or any material that may be irritating or harmful to the building occupants.

4.11. PROTECTION OF GOVERNMENT PROPERTY.

The Contractor shall take special care to protect Government property including furniture, walls, baseboards and other surfaces from damage. Any areas damaged as a result of the Contractor or their Subcontractors shall be returned to the original condition, to include painting, refinishing, fireproofing, or replacement, if necessary, at the contractor’s expense.

4.12. WORK RECEPTION DESK.

The Contractor shall maintain a work reception desk at a location other than the HQC that is manned twenty-four

(24) hours a day, seven (7) days a week, including weekends and holidays. The persons staffing the work reception desk shall receive and process any contract related calls (i.e., request for trapped emergency extraction calls, elevator out of service calls,) from the COR or security personnel after normal duty hours. The work reception operator shall be thoroughly familiar with this contract and the requirements.

4.13. TECHNICAL LIBRARY.

The contractor shall establish and maintain a Technical Library of all technical data related to the contract services.

The library shall contain such items as Safety Data Sheets (SDS), maintenance procedures and manuals, spare parts list, cleaning product literature, and elevator manufacturer’s equipment repair manuals. The Technical library shall become Government property and shall remain on site.

4.14. RECORDS AND REPORTS.

The Contractor shall maintain and a record of all service calls and provide copies to the COR as required.

4.15. SPECIAL REPORTS.

The Contractor shall in the event of a reported physical injury, repeated service interruption, accident involving equipment damage or equipment fire, immediately secure the equipment and notify the COR. After such incidents, the Contractor shall prepare a written report explaining the cause and the Contractor’s corrective actions to the COR within four (4) hours of the occurrence.

4.16. CONTRACTS AND SUBCONTRACTORS.

Ten (10) days after the award of the contract, the contractor shall submit to the Contracting Officer copies of any contingent contracts or subcontractors that will provide any services during this contract.

4.17. INOPERATIVE EQUIPMENT OR SYSTEMS.

Should it become necessary to remove any equipment or systems from service for reasons that endanger life and or property, the equipment or system shall be red-tagged and locked out, with the following information on the tag. The person’s name that removed the equipment from service, phone number, date and time the equipment or system was removed from service. In addition to this requirement the Contractor shall contact the COR immediately.

4.18. STRIKE CONTINGENCY PLAN.

The Contractor shall prepare a Strike Contingency Plan to be used in the event of a strike by their employees. The plan shall be submitted to the Contracting Officer for approval ten (10) days after the award of the contract.

4.19. CONTRACTOR PHASE-IN PLAN.

The Contractor will be allowed to bring their employees on-site up to thirty (30) days prior to the start of the contract to become familiar with the buildings, equipment locations and to start the process for obtaining security badges and computer access.

4.20. PRE-EXISTING DEFICIENCIES.

Ten (10) calendar days after the Contractor receives the notice of award, the Contractor shall submit a proposed joint inspection plan to the KO that details time, location, and date of inspections for the purpose of identifying any pre-existing deficiencies with the building or building equipment. The KO shall accept or change the Contractor’s inspection dates and notify the Contractor of the decision. The COR and the Contractor shall together make a complete and systematic inspection of all elevator systems covered by this performance work statement. The

Contractor shall then prepare and submit to the COR, a pre-existing deficiency report listing all observed pre-existing deficiencies with equipment or systems noted during the joint inspection. The Contractor shall also include as part of this listing, any equipment or systems which are now operable, but which the Contractor feels should be considered for repair or upgrade. The pre-existing deficiency list shall be submitted to the KO for review fifteen

(15) days after the joint inspection. Any deficiencies found more than thirty (30) days after the contract start date shall not be considered pre-existing deficiencies and therefore shall be the responsibility of the Contractor. Nothing in the pre-existing deficiencies shall diminish the Contractor’s obligation to maintain any deficient item to the extent that it is safely operable.

4.21. DEFICIENCIES CORRECTED BY OTHERS MEANS.

The Government reserves the right to have deficiencies accomplished by other means. The Government may elect to have any part of this work performed by other contractors.

4.22 SAFETY.

The Contractor shall establish an accident and safety plan, which shall provide safety, health protection, and personnel medical maintenance as required by the Occupational Safety and Health Administration (OSHA) and all

Code of Federal Regulation segments implementing OSHA, to include means of employee reprimand and or dismissal for repeated safety violations. The completed plan shall be submitted no later than ten (10) days before contract start date to the COR for approval. The Contractor shall update this safety plan through the life of the contract. The Contractor shall follow all safety regulations, elevator rules, and OSHA regulations. (29 CFR Part

1910). All elevator shaft openings shall be blockaded by the contractor using contractor provided blockades

(approved by the COR) while…