Updated SOW- Material Handling Equipment North Island-Revised.pdf

Defense Logistics Agency

DLA Installation Management Richmond

DM-FRIE

STATEMENT OF WORK (SOW)

Preventative and Remedial Maintenance Material Handling Equipment North Island, AFB

21 August 2024

1. SCOPE STATEMENT

DLA Aviation North Island requires contractor support for repair and maintenance services of Government Owned Material Handling Equipment (MHE). The maintenance shall include two types of services:

Preventative Maintenance (PM) (Scheduled), Remedial Maintenance (RM) (Unscheduled). The Equipment Inventory List (below) is provided to identify each piece of equipment that requires maintenance service. The Maintenance Frequency(below) is provided to define the preventative maintenance requirements. The Equipment Inventory List and Maintenance Frequency are subject to modification by the Government when equipment addition(s) and/or deletion(s) are required due to equipment disposal or replacement.

The term “equipment” as used herein includes but is not limited to all material handling equipment (MHE), battery chargers, motor vehicles (wheeled or tracked), off highway utility vehicles, semi and warehouse trailers, and warehouse sweepers, and any equipment used in support of the daily warehouse operations.

EQUIPMENT INVENTORY QUANITY PREVENTATIVE MAINTENANCE

FREQUENCY

HYSTER H60XT FORKLIFT 1 Quarterly

YALE STAND-UP ELECTRIC

FORKLIFT

1 Quarterly

HYSTER V30ZMU FORKLIFT 1 Quarterly

HYSTER E45XN FORKLIFT 1 Quarterly

**A full list of equipment is provided in an Atachment to this SOW**

The Government will reserve the right to change the frequency of the PM’s based on the utilization of the equipment.

Before the PM schedules are made contractor must verify with the government the Maintenance Frequency.

Once award is made contractor shall verify equipment serial numbers for accuracy.

2. BACKGROUND

The Contractor shall provide Preventative Maintenance (PM) Service and on call maintenance for the equipment listed in the Equipment List as specified in the attached maintenance task charts.

3. PROJECT OBJECTIVE

The Contractor shall provide all labor, equipment, tools, materials, replacement parts, and supervision necessary to perform Preventative (scheduled) and Remedial (unscheduled) Maintenance on Government owned equipment as defined in the Statement of Work (SOW). Equipment consisting of forklifts of various sizes and manufactures. All equipment is currently located at various buildings throughout each activity at DLA Aviation North Island, San Diego, Ca.

4. SPECIFIC REQUIREMENTS

4.1 PREVENTIVE MAINTENANCE (PM) Scheduled)

4.1.1. The objective of Preventive Maintenance (PM) is to protect the equipment capability and investment by removing causes of failure and adjusting compensate for normal wear before failures occur by providing for systematic inspection, detection, and correction of failures.

4.1.2. The Contractor shall provide PM on a six-month basis for the equipment listed in the Equipment

Inventory List and as specified in the attached maintenance frequency.

4.1.3. Preventive Maintenance will include basic service and should be done IAW Maintenance Task List.

Contractor personnel will come prepared with all the basic service materials: (Filters, Lube, fluids, Tools, etc.)

4.1.4. All oil, lubricants, filters, and air cleaners shall be the type recommended by the equipment manufacturer or equal to. All repair parts required because of a PM as noted on the PM Task Lists, shall be part of the PM Price (repairs outside of those specified on the PM Task List discovered during the PM, shall be accomplished under Remedial Maintenance, with the prior approval of the government). Parts used for PM and requirement in the performance of PM shall not be invoiced separately and are included in the PM prices. Major deficiencies or required repairs discovered during PM procedures, will be brought to the attention of the government, who will advise the contractor as to whether to complete the repairs. Major deficiencies or repairs are defined as those over $250.00.

4.1.5. All replacement parts, materials, environmental compliance and Contractor personnel transportation used for preventive maintenance services shall be included in the contract unit price for preventive maintenance service.

4.1.6. The Contractor shall wipe down and clean all MHE of accumulated grease, oils, grime and dirt, paying attention to areas where greases, oils and fluids could leak and adhere onto the equipment and components after the performance of any preventive maintenance activity.

4.1.7. PM scheduling will be accomplished by the Government utilizing an automated (computerized) database, known as the Defense Property Accountability System (DPAS) and the Government has the right to make changes to the DPAS System. Based on previous maintenance services and recommended maintenance intervals from the Government, and the manufacturer specification. The DPAS will automatically generate a DPAS Maintenance Work Order on the day each maintenance service is due, or the Contractor can coordinate with the Government with an alternative schedule. If scheduling will be accomplished by utilizing the DPAS system, the Government will provide the PM schedule (Planned PM Report) due dates to the Contractor within 15 days of the scheduled PM services. The Contractor shall accept or propose an alternate schedule within 5 days. The Government will accept or reject any or all Contractors proposed changes within 5 days of receipt of the Contractor’s proposed schedule. Acceptance or rejection of any or all proposed changes will not result in any cost adjustments.

4.1.8. The Government Representative or Equipment Manger will provide to the contractor, Individual Equipment Work Order (EWOs) for all equipment due for PM that day. Work orders will identify the equipment job order number, and each PM to be completed. Upon completion of the PM, the contractor shall annotate on each work order the time utilized to perform each task identified, the parts used (by part number, part name, quantity, and the cost per unit), and the name of the mechanic(s) performing the PM, and any other information required on the form except for those items to be completed by the COR. Within 1 day of work completion, the performing contract technician will submit the work order to the DLA equipment manager or his assistant. The DLA equipment manager or assistant will test and confirm successful completion of the requested work. If work is accepted, the DLA equipment manager or assist will sign and date the work order as acceptance of the equipment by DLA. Within 2 days of acceptance of the work by DLA, the contractor will provide the work order and invoice to the DLA COR for entry into DPAS system.

DLA DPAS data entry person (COR or other qualified person) will enter work order information into DPAS within 24 hours days of receipt of work order and invoice.

4.1.9. The Contractor shall notify the government when the technician will come to troubleshoot or make the necessary repairs to the equipment.

4.1.10. All repairs required because of preventive maintenance inspection that are outside of those specified on the PM Task List shall be accomplished under Remedial Maintenance, with the approval of the Government POC.

5. CORRECTIVE/ REMEDIAL MAINTENANCE (unscheduled)

5.1. This maintenance includes all actions to diagnose equipment malfunctions, deficiencies found during the Preventive Maintenance service and any Emergency Repairs, Work Stoppages that has been identified as such, that are needed to restore equipment back to normal operating condition.

5.2. The Government POC/QAP will advise the Contractor of the suspected problem and request an evaluation. The Government will generate a EWO for repair requirements. The Equipment Job Order Number (EJON) will be the primary means of identifying the piece of equipment but is not limited to the serial and model number. The Contractor will inspect the equipment, advise the COR/Government POC of the problem and provide a cost estimate within 2 days. If the Contractor determines that repairs need to be performed off-site, the Contractor shall notify the COR/Government POC in writing providing the EJON, serial number and estimated date for return of the equipment. The Contractor will begin repairs only after approval by the COR/Government POC is given. If repairs are more extensive, or cost more than originally estimated, or are determined to exceed seventy (70) percent of the value of a new and identical item of equipment, the Contractor will obtain the approval of the COR/Government POC before continuing work. Tire repairs and replacement of tires must be authorized by the COR/Government POC. Tire installation and disposal fees shall be billed under parts for remedial maintenance. COR/Government POC approval is required before equipment is removed from site. The Contractor shall comply with all applicable laws, regulations and requirements regarding over-the- road permits. The Contractor shall be responsible for obtaining all necessary permits required to transport Government owned equipment to and/or from the repair facility. In the event of damage/wreckage to Government owned equipment during transportation, the Contractor shall be liable for the total cost of repairs and/or replacement.

5.3.Within 1 day of work completion, the performing contract technician will submit the work order to the government POC. The government will test and confirm successful completion of the requested work.

Equipment is ready to return to service. If work is accepted, the government will sign and date the work order as acceptance of the equipment by the government. Within 5 days of acceptance of the work by the government, the contractor will provide the work order and invoice to the COR/Government POC for entry into DPAS system. DLA DPAS data entry person (Government POC or other qualified person) will enter work order information into DPAS within 24 hours days of receipt of work order and invoice.

5.4.Upon completion of the RM, the Contractor shall annotate on each EWO the time utilized to perform each task identified, the parts used (by part number, part name, quantity and the cost per unit), and the name of the Contractor personnel performing the RM. The contract manager shall approve, sign and date, and submit all completed EWOs to the Government POC within 2 day of RM completion. The Government will enter the data into the DPAS equipment records within 3 days.

5.5.The Contractor shall wipe down and clean all MHE of accumulated grease, oils, grime and dirt, paying attention to areas where greases, oils and fluids could leak and adhere onto the equipment and components after the performance of any corrective maintenance activity.

5.6.Corrective maintenance services shall be responded to on site by Contractor personnel within 2 hours after verbal notification by the COR.

6. EMERGENCY SERVICE

6.1. Emergency Service calls are equipment malfunctions or situations that have been determined by government to be work stoppages or determined to be an imminent concern and therefore should be corrected/repaired immediately and fall outside the normal period of performance, which could fall at the end of workday/work. Government will then make the determination how coordinate repairs.

6.2.Emergency Service includes the diagnosis and correction of any equipment malfunctions and failures, replacement of malfunctioning parts, replacement of defective parts required to bring the equipment back to an acceptable operating condition under emergency conditions. Such repairs are to be initiated outside of the normal working hours or any equipment that will cause work stoppages due to the malfunction. Contractor shall respond to an Emergency Service Request within four hours.

7. TECHNICAL INSPECTIONS

7.1.The Contractor shall perform a Technical Inspection (TI) using Defense Logistics Agency (DLA) Form 1703 Vehicle Technical Inspection as Equipment as requested by the Government POC to facilitate equipment redistribution and/or disposal decisions.

7.2.The technical inspection shall consist of the inspection and diagnosis of items and/or components on equipment identified in the Equipment Inventory List. Results will be prepared on DLA Form 1730 and submitted to the QAP and Government POC.

7.3.The Contractor shall identify, on DLA Form 1730, the results of the inspection (diagnosis), condition of items and/or components inspected (satisfactory, repair, or replace), estimate of labor hours and parts cost for each item requiring repair or replacement, and estimated cumulative repair cost (labor and parts) of the equipment being inspected.

8. CONTRACTOR QUALIFICATIONS

8.1 All Contractor service technicians must also have the ability to diagnose and repair various attachments that may be applied to industrial lift trucks and other equipment (i.e., scales, safety chains, etc.).

9. PERIOD OF PERFORMANCE

9.1 The first PM will be scheduled 20 days after the notice to proceed (NTP) is issued.

10. PERFORMANCE SCHEDULE

10.1The Contractor shall meet with Government to come up with an effective work plan/schedule and submit to the Government POC/COR. Contractor is not limited to using government’s DPAS system, however what is used must comply IAW manufacturer maintenance intervals and will be approved by the Government.

10.2 Preventive maintenance services shall be completed within 5 days of scheduled service, unless otherwise approved by the COR/ Government POC.

10.3 Remedial maintenance services shall be responded to on site by Contractor personnel within 8 hours after verbal notification by the QAP/Government POC. Remedial maintenance services shall normally be completed within 72 hours after initial verbal notification by the Government POC, unless otherwise approved by the Government POC. If, however, the Government notifies the Contractor that the piece of equipment requiring maintenance service is considered mission critical and is a ‘WORK STOPPAGE” then the Contractor will need to respond on site within 4 hours unless otherwise instructed by the Government POC/ COR.

11 HOURS OF OPERATION

11.1 The Principal Period of Maintenance (PPM) for Preventative Maintenance (PM) and Remedial Maintenance (RM) is Monday through Friday, 0700 – 1600 hours, excluding federal holidays. The Government observes the following federal holidays:

Holiday Date

New Year’s Day 1 January

Martin Luther King Jr. Birthday Third Monday in January

Presidents Day Third Monday in February

Memorial Day Last Monday in May

Juneteenth 19 June

Independence Day 4 July

Labor Day First Monday in September

Columbus Day Second Monday in October

Veterans Day 11 November

Thanksgiving Fourth Thursday in November

Christmas 25 December

If the holiday falls on a Saturday, it will be observed on the preceding Friday. If the holiday falls on a Sunday, it will be observed on the following Monday. The Contractor shall not be required to perform services on these days. Also, in the event an Executive Order issued by the President of the United States declares Agencies of the Federal Government closed on a Contractor scheduled service date, the

Government POC will advise the Contractor on whether services should be performed for that day or services should be rescheduled.

12 REPLACMENT PARTS/PRODUCTS

12.1The Contractor shall use only new parts, or parts which have been refurbished to “like new” condition which enable the part to function or operate at a level equal to the specification of the original equipment. The invoice and EWO shall indicate if a “like new” part have been installed or used in the repair of the equipment.

12.2Parts used for PM shall not be invoiced separately but shall be included as part of the PM unit prices.

12.3All replacement tires shall meet the same size and function as the original tire and shall be of equal quality. Tires will be removed and repaired when items such as glass, nails, and other sharp metal objects are found.

12.4Equipment lubricants and oils used in the performance of this contract shall be the same or equal to those recommended by the manufacturer’s technical manuals or specifications.

12.5The Contractor is responsible for obtaining equipment maintenance service manuals that are not available from the Government.

13 IMPORTANT CONSIDERATIONS

a. Technical correspondence (where technical issues relate to compliance with the requirements herein) will be addressed to the Contracting Officer with an information copy to the COR/PM.

b. All other correspondence, including invoices, (that which proposes or otherwise involves waivers, deviations or modifications to the requirements, terms, or conditions of this SOW) will be addressed to the COR/PM with an information copy to the Contracting Officer.

c. The contractor is required to and shall adhere to The Buy American Act. The Contractor should conduct a site visit to each location to verify all measurements, sizes, interferences, quantity of material etc. for this project.

d. The Contractor shall diligently prosecute their work and must always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this SOW when the Government facility is not closed for any reason.

e. Weather - The contractor shall always keep weather conditions in mind throughout the life of this contract. Whenever weather conditions indicate strong winds, tornados, hurricanes etc. the contractor shall take all necessary action to prevent all materials, debris etc. from becoming missile hazards. Any damage or harm caused by contractor material, debris etc. will be the sole responsibility of the contractor.

14.1 Warranty

14.1.1The Contractor shall take advantage of every manufacturer warranty provision on equipment to include labor and parts. The DPAS work orders indicate the warrant expiration date. Warranty items shall be furnished by the manufacturer and labor for warranty work performed by the Contractor shall be reimbursed by the manufacturer. Warranty disputes shall be directed to the Government POC. The Contractor shall indicate the date the manufacturer was called on the work order with a follow-up call if the manufacturer does not respond in a timely manner. The Contractor shall inspect each piece of equipment after warranty work is performed to ensure that equipment has been repaired and is safe to operate.

15. EQUIPMENT WORK ORDERS (EWO’s)

a. The Government POC will provide the Contractor a DPAS generated Equipment Work Order

(EWO) form for all PM and RM services provided. All EWOs shall contain the information listed below, as applicable to PM or RM services, and shall be submitted with invoices as support documentation within 5 working days after completion of the maintenance services (depending on the type of schedule).

o DLA Registration Number (five-digit number) o Equipment Job Order Number (EJON) o Date and name of service call notification and arrival at Government location o Model, serial number and location of the equipment involved o For PM, the labor hours spent to perform each task identified o For RM, labor hours and associated labor rates worked o For PM and RM, all replacement parts used by part number, part name, quantity and cost per unit which shall supported by actual supplier invoices, published price lists and/or proof of payment o Description of malfunction and work/service performed, and corrective action taken if action is a repair o Equipment hour meter reading and odometer reading o Legibly printed name of Contractor personnel who accomplished work o Contract manager's signature and date certifying authenticity of work

16. CONTRACTOR PERSONNEL

16.1 Contractor personnel shall comply with directives pertaining to operation of privately owned vehicles on North Island.

16.2 The Contractor shall assure that Contractor personnel completely understand the requirements of this Statement of Work. All Contractor service technicians must have sound mechanical aptitude and ability; must understand machinery, both mechanical and electrical; must have the ability to understand and comprehend technical Manuals, drawings, diagrams and any other technical data supplied by various manufacturers. All Contractor service technicians must have working knowledge of diagnosis and repair for the types of equipment included in this SOW and be capable of diagnosis and repair of all the following systems:

INTERNAL COMBUSTION EQUIPMENT ELECTRONIC POWERED EQUIPMENT

Transmission All Electric Motors

Engine Electric Control Panels

Hydraulic System Hydraulic System

Upright Wire Guide Systems

Drive Axle and Brakes Drive Axle and Brakes

Steering Axle and Brakes Steering Axle and Brakes

Electrical System Charging Equipment System

Electronic Control Panels/Computer boards Electronic Control Panels/Computer boards

17. QUALITY CONTROL PLAN

17.1 The Contractor shall establish and maintain a complete Quality Control Plan to ensure the requirements of the contract are provided as specified. One copy of the Contractor’s Quality Control Plan shall be provided to the Contracting Officer on the contract start date and as changes occur. The Plan shall be subject to the Contracting Officer’s approval.

17.2 The plan shall include an inspection system covering all the maintenance and repair services required by this contract and any other areas deemed necessary by the Contractor. The plan must specify the services and equipment to be inspected on either a scheduled or unscheduled basis, how often inspections will be accomplished, or the Contractor personnel who will perform the inspections including their title and qualifications.

17.3 The plan shall include the method for identifying and preventing defects in the quality of service performed before the level of performance becomes unacceptable.

17.4 The plan shall include on-site records of all inspections conducted by the Contractor and any necessary corrective action taken. This documentation and all records and schedules, as described in the SOW, that are the responsibility of the Contractor, are the property of the Government and shall be made available to the Government during the term of the contract.

18. QUALITY ASSURANCE

18.1 The Government POC is responsible for performing Government quality assurance functions for all services and supplies furnished under this contract. Contractor performance is subject to review by the Government POC and contracting officer. Additional Government personnel may observe or inspect Contractor operations during the performance of this contract. Upon contract award, the identity of the Government POC, his duties and authority will be promptly furnished to the Contractor.

18.2 The Government POC will advise the contract manager in person when discrepancies occur and will request corrective action. The Government POC will make annotation of the discrepancy; the date and time the deficiency was noted and will request the contract manager (or authorized representative) initial the entry.

19. INSTALLATION SECURITY REQUIREMENTS

Work to be performed under this contract or task order may, in full or in part, be performed at the North Island, with physical access to a federally controlled facility. Prior to beginning work on a contract, DLA and its field activity offices require all contractor personnel working on the federally controlled facility to have a minimum of a favorably adjudicated National Agency Check with Written Inquiries (NACI) or NACI equivalent.

i. The Contractor shall comply with current visitor pass requirements for access to and/or performance of work at North Island.

ii. No employee or representative of the Contractor will be admitted to the work site unless he/she furnishes satisfactory proof that he is a citizen of the United States or an alien who has been lawfully admitted for permanent residence, or who presents evidence from the Immigration and Naturalization Service that employment will not affect his immigration status.

iii. Personnel Information: All authorized non-military personnel utilizing the base are required to always have in their possession an installation visitor pass or access control badge. This pass shall be worn on the outer most garment above the waistline. To obtain pass/badge, the Contracting Officer or designee will request personal identifiable information (PII) from each contractor. The contractor should complete DBIDS pre-registration online using the following link DBIDS Pre-Enrollment (dmdc.mil).

Once pre-registration has been complete, they should forward their alpha-numeric code to their

COR/PM.

iv. One day pass: Contractors requiring only a one-day visit may request a one-day pass through DBIDS pre-registration online. Contractors are permitted one, one day pass per year. Once the COR/PM submits the alpha numeric code and receive an approved status from Security the personnel can arrive at the visitor’s center with the alpha numeric code to receive their day pass.

v. Official Capacity: The Contractor shall comply with visitor pass requirements for the performance of work at North Island.

vi. If entry is denied, the COR/PM will be notified. The vetting official (VO) will deny access to any person who the Installation Commander has deemed unfit for unaccompanied access.

vii. Proof of Identity: Official identification consists of any current Government issued picture identification. Examples of official identification are valid state issued driver's license, military ID card, military dependent ID card, green card, etc. Expired identification is not valid.

viii. Pass or Badge Management: Expired, invalid, inaccurate, inoperative, or terminated pass or Access Control Badge shall be returned to the Contracting Officer or his designee for disposition. These cards are the property of the U.S. Government and shall not be retained by the cardholder upon expiration, replacement, or when the DoD affiliation of the employee has been terminated. If the Pass or Access Control Badge is lost or stolen, a police report will be completed, and the applicant must submit a new request through DBIDS pre-registration portal. Compliance with this requirement is mandatory and certification thereof to the Contracting Officer is required prior to submitting final invoices. Failure to return badges will hold up Contractor's final payment.

ix. Contractor Security Responsibilities: The contractor is responsible for employees and subcontractors under their employment. Contractors will ensure that employees are familiar with and obey installation traffic, safety, and security regulations. Contractor employees, including subcontractors, are required to always wear the ID card conspicuously on their outer clothing and above the waist while working on DSCR. Personnel are subject to challenge and removal from the work area if the ID card is not being worn. It is the COR/designee’s responsibility to enforce this requirement. Failure to do so is just cause for ordering that work on a contract be stopped.

x. When official photographs are required, submit a written approval request containing specific justification and details to your Contracting Officer 5 days prior.

https://dbids-global-enroll.dmdc.mil/preenrollui/#/landing-page

xi. Firearms, Weapons, Illegal Drugs, and Contraband are prohibited on North Island property. Violators may be prosecuted. State issued/authorized concealed weapons permits are not valid on Federal (North Island) property. See Attachment 7 for additional details.

xii. Trusted Traveler Program (TTP): Trusted Traveler program allows Uniformed Service Members, DoD civilian employees, Military retirees, adult dependent (spouse) of active duty or retired Service Members to escort. Contractors are not authorized to use the TTP to escort individuals on to the installation. The TTP only applies to installation access and does not authorize vehicle occupants to enter any controlled areas, restricted areas or other areas as designated by the Commander without first meeting the security requirements and procedures of those areas.

xiii. Camera Security Policy

a. Contractors who take photographs must be escorted and obtain prior approval of their photography from the PM/COR.

b. All employees are responsible to ensure that classified information under their control, and unclassified material that falls under the Privacy Act of 1974 or protected under the Freedom of Information Act, will be not photographed.

c. Cameras will not be allowed in areas where classified information is discussed, electronically or physically stored, processed, or transmitted. Photography is also not authorized in locker rooms, and restrooms. Visitors and members of the public who are granted access to the installation may take photographs of outdoor areas such as the static aircraft displays, historic buildings, the elk herd, and at social gatherings.

d. Photographs will not be taken of access control points.

xiv. The Government is not responsible for job site security.

xv. Traffic laws and enforcement:

a. Motor Vehicle Operation: Ingress and egress of personnel will be subject to the North Island security regulations. All personnel must be made aware of the base speed limits. Speed limits are enforced, and violators will be ticketed. North Island traffic violations are processed through the federal court system.

b. Seatbelts are MANDATORY.

c. Use of cellphones while driving is prohibited. Exception: use of "hands free" devices for cellphone use is authorized.

d. Parking is in designated areas only, between two white lines. No parking is permitted in fire lanes, on seeded areas, in reserved parking slots, or assigned handicapped parking. Any equipment or vehicle that does not fit within a standard parking space must contact the Contracting Officer to determine a designated area for parking such equipment or vehicle.

e. Traffic accidents should be reported immediately to the North Island Emergency Dispatch.

f. All personnel entering North Island are subject to random vehicle inspections/searches at any time while on the Installation. The purpose of these inspections is to detect the theft of Government and private property, or entry onto North Island with firearms, weapons, alcoholic beverages, illegal drugs, or contraband.

xvi. Truck deliveries:

a. The contractor shall notify the Contracting Officer of truck deliveries and escort trucks from the truck gate to its destination.

b. All commercial vehicles will enter North Island through the designated entry point. Commercial vehicles include, but are not limited to, semi-trucks, box trucks, passenger busses, cargo vans, dump trucks and walk-in vans. All such vehicles entering the designated entry point will be processed through an entrance security inspection point before continuing onto the Installation.

c. Vehicle Inspection: DLA police per the most current Police Standard Operating Procedure will conduct Commercial/large vehicle inspections on all vehicles. The inspection may be upgraded based upon Force Protection Conditions (FPCON).

d. Shipment Validation: All deliveries to North Island will have some form of identifying documentation. For example, a bill of lading must identify: 1) a North Island POC and 2) a delivery location. Validation will consist of reviewing the delivery documentation by DLA police officers as provided by the delivery truck driver. Failure to do so may result in delivery delay or denial of the delivery. The source of delivery will be identified and verified by DLA police officers.

e. Driver Vetting: DLA police officers will vet all delivery/commercial truck drivers prior to allowing entrance onto North Island. Vetting will consist of conducting a background check of the driver and all passengers using Criminal Information Network (CIN). Any driver or passenger having an outstanding warrant will be handled in accordance with DLA/North Island procedures. If the driver and/or passengers have personal weapons (firearms) or dangerous weapons, they will not be authorized entrance to the facility. If procedural requirements have not been met, the driver will not gain access.

f. Increased FPCON requires increased screening requirements. FPCON Charlie and Delta require the opening and visual inspection of each package.

20. PHYSICAL SECURITY

The contractor shall be responsible for safeguarding all Government equipment, information and property accessed while performing the work of this SOW. At the end of normal duty hours and/or after normal duty hours, all Government facilities, equipment, and materials shall be secured.

a. SECURITY INCIDENTS

i. In the event keys are lost or duplicated, the contractor shall, upon direction of the Contracting

Officer, re-key or replace the affected lock or locks; however, the Government, at its sole option, may replace the affected lock or locks or perform re-keying. When the Government, the total cost of re-keying or the replacement of the lock, performs the replacement of locks or re-keying or locks shall be deducted from the monthly payment due the Contractor.

ii. The contractor shall prohibit the use of Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer

b. SAFETY AND HEALTH REQUIREMENTS The contractor shall comply with all applicable federal and state safety rules and regulations pertaining to this SOW in Attachment 2.

c. DISCLOSURE OF INFORMATION

Information made available to the contractor by the Government for the performance or administration of this effort shall be used only for those purposes and shall not be used in any other way without the written agreement of the Contracting Officer. The contractor agrees to assume responsibility for protecting the confidentiality of Government records, which are not public information. Each contractor or employee of the contractor to whom information may be made available or disclosed shall be notified in writing by the contractor that such information may be disclosed only for a purpose and to the extent authorized herein.

d. DATA RIGHTS The Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without prior written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

21. OTHER PERFORMANCE REQUIREMENTS

e. SECTION 508 COMPLIANCE REQUIREMENTS

Any/all electronic and information technology (EIT) procured through this effort must meet the applicable accessibility standards at 36 CFR 1194. 36 CFR 1194 implements section 508 of the rehabilitation act of 1973, as amended, and is viewable at http://www.section508.gov.

f. PERMITS The contractor shall, without additional expense to the Government, obtain all appointments, licenses, and permits required to perform under this contract. Evidence of such permits and licenses shall be provided to the Contracting Officer and/or his designated representative before work commences and at other times as requested by the Contracting Officer and/or his designated representative. The contractor shall notify the COR/PM at least 24 hours in advance of any work that involves open flames, grinding, or spark producing operations, and shall obtain a Hot Work Permit from the fire prevention office in advance of performing any work requiring a hot work permit.

g. PAYMENTS FOR UNAUTHORIZED WORK No payments will be made for any unauthorized supplies/services or for any unauthorized changes to the work specified in this SOW; this includes any services performed by the contractor of their own volition or at the request of an individual other than a duly appointed Contracting Officer. Any additional work to be performed beyond the terms of this SOW must be approved by a Contracting Officer in writing prior to the commencement of such work; thus, only a duly appointed Contracting Officer is authorized to change the specifications, terms, and conditions under this effort.

h. INVOICING AND PAYMENT SCHEDULE

i. The contractor shall submit the invoice monthly. The invoice shall include the specific performance standards performed and accepted and associated performance payments being invoiced for the month. Invoices are to be sent directly to the COR electronically at the address included in this SOW. Within seven days of the receipt of the invoice, the COR will review for accuracy and payment will be certified in the appropriate system by the Contracting Officer or COR. The requirements of a proper invoice are subject to FAR 52.232‐25 - Prompt Payment.

The vendor may check on the status of their invoice(s) by registering for My Invoice at https://myinvoice.csd.disa.mil/ or contacting DLA at (800) 756-4571.

ii. The following correct information constitutes a proper invoice per the Prompt Payment Act standards, and/or is required documentation for payment requests submitted electronically. Hard copy invoices cannot be accepted.

iii. Name and Address of Contractor or Vendor

iv. Invoice date

v. Contract number (including the order/call number where applicable), or other authorization for delivery of goods or services. Note: DO NOT USE THE BID OR SOLICITATION NUMBER.

vi. Invoice number, account number, and/or any other identifying number agreed to by contract.

vii. Shipment Number, including the date (where applicable). Same as Block 2 of the DD Form 250.

(See “Shipment Number Construction and Usage”, page 13 for format).

http://www.section508.gov/

viii. Description: line-item number, National Stock Number, Manufacture’s Part Number, unit of measure, quantity shipped, unit price, and extended amount, where applicable.

ix. Shipping and payment terms (unless mutually agreed that this information is only required in the contract); including terms of any discount for prompt payment offered.

x. Electronic Funds Transfer (EFT) banking information, unless agency procedures provide otherwise, or except in situations where the EFT requirement is waived under 31 CFR 208.4.

xi. Point of Contact (POC) name (where practicable), title and telephone number of person to notify in the event that the invoice is defective.

xii. Other substantiating documentation or information required.

xiii. The contractor’s failure to include the necessary information will result in invoices being rejected.

xiv. Back up documentation (such as timesheets, receiving reports etc.) can be included and attached to the invoice. Attachments created in any Microsoft Office product are attachable to the invoice.

Maximum size limit of each attachment is 2 Megabytes (MB). Total size limit for all files is

5MB.

xv. After clicking the “submit” button, a Notice of Successful/Unsuccessful Submission will appear.

This screen contains a “Send More E‐Mail Notifications” button. Click on this button and add the email addresses for the Program Office and others as desired. Notification shall be provided for each invoice submitted.

xvi. WAWF Tools and Help

xvii. The vendor may have their CAGE code activated (required only first time) in WAWF by calling

866‐618‐5988. Once activated, the vendor should self‐register at the web site https://wawf.eb.mil.

xviii. Vendor training is available at: http://www.wawftraining.com. Additional support can be obtained by calling the DISA Ogden Help Desk at 1‐866‐618‐5988 or e‐mailing to cscassig@ogden.disa.mil.

xix. WAWF Vendor “Quick Reference” Guides are located at:

xx. https://acquisition.navy.mil/rda/home/acquisition_one_source/ebusiness/don_ebusiness_solution s/wawf_overview/vendor_information.

xxi. PERSONNEL AND RELATED REQUIREMENTS

xxii. CONTRACTOR EMPLOYEES

xxiii. Contractor personnel shall present a neat appearance and be easily recognized as Contractor employees by wearing a Security Identification Badge at all times above the waist while on Government premises. When Contractor personnel attend meetings, answer phones, and work in other situations where their status is not obvious to third parties, they must identify themselves as such to avoid creating the impression that they are Government employees.

i. CONTRACT OVERSIGHT POSITION The contractor’s proposal shall include the name and contact information of the individual responsible for the following functions:

a. Authority to act as the principal point of contact with the Contracting Officer.

b. Authority to submit invoices and act on the vendor’s behalf in contract performance matters.

j. CONTRACTOR INTERFACES The Contractor may be required as part of the performance of this effort to work with other Contractors or Government employees working for the Government. Also, this Contractor shall not direct the work of other Contractors in any manner. Contract personnel will also interface with other support personnel, such as the Contracting Officer Representative (COR), and the Government Program Manager as required. Contract personnel will also interface with internal and external customers.

22. POINTS OF CONTACT

CONTRACTING OFFICER

Name: ADD TEXT Comm. Phone: (804) 279- ADD TEXT Fax: (804) 279- ADD TEXT Email: ADD TEXT DLA Contracting Services Office (Richmond) 6090 Strathmore Rd.

Richmond, Virginia 23237

CONTRACT SPECIALIST

Name: ADD TEXT Comm. Phone: (804) 279- ADD TEXT Fax: (804) 279- ADD TEXT Email: ADD TEXT DLA Contracting Services Office (Richmond)

ATTN: ADD TEXT

6090 Strathmore Rd.

Richmond, Virginia 23237

CONTRACTING OFFICER REPRESENTATIVE (COR)

The Installation Management Richmond COR point of contact is:

Name: Clarence Moore Alternate: (IF APPLICABLE) Comm. Phone: (804) 279- 2482 Cell Phone: 804-971-3220 Fax: (804) 279- ADD TEXT Email: clarence.moore@dla.mil DLA Installation Management Richmond 6090 Strathmore Rd.

Richmond, Virginia 23237

PROJECT MANAGER (PM)

Name: ADD TEXT Comm. Phone: (804) 279- ADD TEXT Cell Phone: ADD TEXT Email: ADD TEXT DLA Installation Management Richmond 6090 Strathmore Rd.

Richmond, Virginia 232

ATTACHMENT 1

SAFETY AND HEALTH REQUIREMENTS

Contractors shall comply with all federal, state, and local occupational safety and health regulations, such as but not limited to US Department of Labor and Industry Occupational Safety and Health Administration (OSHA) , 29 CFR 1904,1910,1926, 41 CFR 50-204 if applicable; in addition to safety requirements of US Army Corps of Engineers EM385-1-1 (latest edition), National Electric Codes (NEC), National Fire Protection Association (NFPA) Codes and Standards, Department of Defense (DoD) and Defense Logistics Agency (DLA) safety regulations, for the life of the contract. The safety provisions listed above are only general in nature and not intended to be all-inclusive. For COVID-19 requirements see attachment 6.

1. SAFETY PLAN DELIVERABLE

The Contractor shall submit a site-specific Occupational Safety and Health Plan (OSHP) to the DLA Aviation Safety Office approval prior to the issuance of a notice to proceed for any on-site work for this SOW. Failure to submit an OSHP may result in termination of the contract. All site specific OSHP shall be developed to comply with all federal, state, and local occupational safety and health regulations, consensus standards, and any trade specific practices which will include but not limited to the following; US Department of Labor and Industry Occupational Safety and Health Administration (OSHA) , 29 CFR 1904,1910,1926, 41 CFR 50-204 if applicable; in addition to safety requirements of US Army Corps of Engineers EM385-1-1 (latest edition), National Electric Codes (NEC), National Fire Protection Association (NFPA) Codes and Standards, Department of Defense (DoD) and Defense Logistics Agency (DLA) safety regulations; and must at a minimum, be strictly adhered to by all contracted personnel. The following are required and must be submitted to the safety office via the PM.

An OSHP will be required for all contracted services involving the construction, alteration, and/or repair, including painting or decorating of Government buildings, public works, and equipment in addition to all activities using/applying products requiring safety data sheets (formerly material safety data sheets (MSDS)).

OSHPs will also be required for all activities were there are potential health hazards that could be a result of the contracted services (i.e., hazardous material surveys and clean up, confined space entry, etc.). All contractors who are subjected to the submittal of OSHP shall also submit their most recent OSHA 300 log in accordance with 29 CFR 1904.

An OSHP will not be required for non-personal services contracts including, but not limited to, those, which are administrative only, deliveries/pickups, transportation, or for nondestructive surveys. The contractor should work through the Government assigned COR/COTR/PM and the Government assigned COR/COTR/PM will work with the DLA Aviation Safety Office.

All Contracted services requiring an OSHP where operations involving demarcating work areas with protective coverings, shields, protective barriers, barricades, warning signs and the like, will be furnished and installed by the Contractor where a hazard or potential hazard exists. Notices shall be provided to the PM twenty-four (24) hours prior to the planned installation of protective barriers and barricades, the Contractor will coordinate with the COR and/or COTR for concurrence. Barricades and barriers will be removed by the Contractor at the completion of the work in the area.

2. ACCIDENT/INCIDENT

Contractors shall notify the Contracting Officer Representative (COR)/Project Manager, and the COR/PM will IMMEDIATELY notify the DLA Aviation Safety Office after an accident/incident of any kind. If there is a fatality, loss of an eye, inpatient hospitalization, or amputation to any of the contractor's employees, the contractor will submit a completed and detailed DLA Form 1591 or equivalent form to the COR/PM, who in-turn, will submit it to the DLA Aviation Safety Office for recordkeeping purposes.

Any other near misses or mishaps shall be immediately reported through a contractor incident report. The form will be provided upon notification from the contractor.

3. SAFETY AND HEALTH VIOLATIONS

DLA Aviation Safety Specialists, Industrial Hygienists and COR/PM shall perform unannounced inspections of Contractor job sites to ensure compliance with applicable standards. Violations shall be reported to the Contracting Officer, or his/her authorized representative. The Safety Specialist, Industrial Hygienist and COR/PM reserves the right to stop operations when violations could cause any injury, death, and/or property damage. The Safety Specialist, Industrial Hygienist and COR/PM reserves the right to stop any activity where North Island employees are impacted.

Safety is the responsibility of every person on North Island. If anyone perceives a safety violation, they are authorized to stop the work associated with the perceived violation. Even if the contractor believes there is no violation, the contractor shall stop that work element and immediately inform the COR/PM and DLA Aviation Safety Office to discuss the alleged violation with the reporting party. Once the Government and contractor agree there is no safety violation, or that safety violation is corrected the work element may continue. The contractor will not be compensated for any stoppage of work due to an alleged safety violation.

ATTACHMENT 2

ENVIRONMENTAL REQUIREMENTS

1. COMPLIANCE WITH ENVIRONMENTAL LAWS AND REGULATIONS

Contractor shall comply with all applicable federal, state, local, Defense Logistics Agency (DLA), North Island environmental laws, statutes, regulations, executive orders, permits. Contractor shall immediately report any conflicts between applicable federal, state, local, DLA and North Island, and any specifications within this contract to the Contracting Officer Representative (COR).

2. COMPLIANCE WITH GREEN PROCUREMENT REQUIREMENTS

Contractor shall follow Federal EPA Comprehensive Procurement guidelines (www.epa.gov/cpg) for acquisition of building materials and products and select materials that have a long life cycle; the least toxic materials; recyclable materials; materials that are resource- efficient; materials with the maximum recycled content; materials harvested on a sustained yield basis; and products causing the least pollution during their manufacture, use, and reuse.

3. REPORTING NONCOMPLIANCE

Contractor shall immediately report any nonconformance and/or noncompliance with applicable federal, state, local, DLA and installation environmental regulations and laws to the COR and Environmental Management Division. Contractor shall when given a verbal and/or written notice of environmental noncompliance or nonconformance by the COR, take immediate corrective action. Failure or refusal to comply promptly may be grounds for the Contracting Officer to invoke the appropriate contractual remedies. This may cause all or part of the work to be stopped immediately until satisfactory corrective action has been taken.

4. AWARENESS AND CONFORMANCE WITH ENVIRONMENTAL MANAGEMENT SYSTEM

DLA Installation Management Richmond currently maintains an ISO 14001 registered Environmental Management System. This system is applicable to those individuals working on our behalf. The Environmental Policy Statement and our List of Significant Aspects are available from the Environmental Management Division.