15-R-0001_RFP_ODS_Support.docx

Defense Logistics Agency DOS Support Service for ODS Reserve Program at Richmond

SP4703-15-R-0001

1.0 REQUEST FOR PROPOSAL

1.1 INTRODUCTION

The purpose of this Request for Proposal (RFP) is to solicit support services to provide Administrative, Analytical, Information Technology-Related Functions, Logistics & Warehousing and Leak Monitoring Functions for the Ozone Depleting Substances (ODS) Reserve Program Office located in Richmond.

The solicitation is organized into sections as follows:

· Section 1 contains contracting information. Special provisions, terms and conditions are stated in this section.

· Section 2 provides the Performance Work Statement. It includes the objectives for the acquisition and states the performance and technical requirements.

· Section 3 provides instructions for submittal of proposals and defines what is required in this submission.

· Section 4 provides evaluation criteria that will be the basis for award.

Contractors are cautioned that all applicable provisions, terms and conditions associated with this Solicitation will apply to the resultant order.

1.2 COMMERCIAL SERVICES REQUIREMENT

This is a commercial service acquisition in accordance with the regulatory authority of the Federal Acquisition Regulation (FAR) Part 12. The solicitation will be issued using Source Selection Process in accordance with FAR Subpart 15.1. This requirement is unrestricted procurement. NAICS Code 541611 (small business size $15,000,000) applies to this acquisition.

1.3 PRICING

1.3.1 Pricing Mechanisms

Pricing mechanism to be used is Firm-Fixed Price (FFP) Contract for a base year of 12 months and two 12-month option periods.

1.3.2 Pricing and Performance Period

The period of performance will be a base period of twelve (12) months from date of award, with four (2) 12-month option periods. The estimated start date for any contract resulting from this solicitation is May 1, 2015. Contractors should use this date for the development of their pricing proposals.

The Contractors are to provide firm-fixed pricing for the period of three (3) years to equal a total price. While firm-fixed pricing is being used, the Contractor will also provide a breakdown of the items/service.

1.4 AWARD

1.4.1 Award without Discussion

The Government intends to evaluate proposals and make award without discussions. Proposals should contain the firm’s best terms within the proposed technical and business approach, and should address all evaluation factors. Additionally, the Government reserves the right to conduct discussions and request proposal revisions if it is determined to be necessary. If a negotiation range is established, the Government may limit the number of proposals in the negotiation range to the greatest number that will permit an efficient competition among the most highly rated proposals.

1.4.2 No Award

The Government reserves the right not to make an award as a result of this solicitation if such award is determined contrary to the best interest of the Government.

1.5 DISPUTES: AGREEMENT TO USE ALTERNATIVE DISPUTE RESOLUTION

In order to maintain its business relationships with industry and to avoid costly litigation, DLA is committed to promoting the use of Alternative Dispute Resolution (ADR) techniques, especially mediation. ADR is a voluntary process whereby a neutral third party assists the parties in resolving a dispute. DLA invites contractors to join DLA in agreeing to use their best efforts to resolve any pre-award or post award dispute that may arise from this solicitation, and any subsequent award, without litigation. If unassisted negotiations are unsuccessful, the parties agree to use ADR techniques in an attempt to resolve the dispute. Likewise, the parties agree that formal protest procedures or litigation will only be considered as a last resort, such as when ADR is unsuccessful or when ADR has been documented to be inappropriate for resolving the dispute. If the ADR is not successful, the parties retain their existing rights.

1.6 SCOPE OF CONTRACT

The Contractor shall provide ODS support services to the ODS Reserve Program Office at Richmond as defined in the Performance Work Statement (PWS).

1.6.1 Current Contract Issued By:

Defense Logistics Agency DLA Contracting Services Office 8000 Jefferson Davis Highway Richmond, VA 23297

1.7 PARTICIPATION SCHEDULE

The period of the solicitation is as follows:

Issue Solicitation

December 19, 2014

Closing Date of Solicitation

January 21, 2015

5:00 PM EST

1.8 POINTS OF CONTACT

Any technical questions, requests for clarification or requests for data in connection with this solicitation must be submitted in writing and shall be directed to the Contract Specialist listed below:

Mrs. Heesun Redmond Comm. Phone: (804) 279-2921 / Fax: (804) 279-3246 Email: Heesun.Redmond@dla.mil

The Contracting Officer for this procurement is Mrs. Emma W. Pfeiffer, who may be reached by phone at (804) 279-2626 or via e-mail at Emma.Pfeiffer@dla.mil.

1.9 INVOICING INSTRUCTIONS

Invoices must be submitted through Wide Area Workflow (WAWF) in accordance with DFARS 252.232-7003. Refer to https:\\wawf.eb.mil for additional information.

PAY DODAAC: SL4701

WAWF Invoice Type: 2 in 1 Inspection/Acceptance Point: Destination/Destination Issue by DoDAAC: SP4703 Admin DoDAAC: SP4703 Inspect By DoDAAC: Leave Blank Acceptor DoDAAC: SC0419 DCAA Auditor DoDAAC: Leave Blank

1.10 SUBMISSION OF PROPOSALS

All proposals must be delivered to the address listed below. In addition to hard copies, submission of “read-only” electronic copy of pricing proposal only will be required via email. Omission of electronic OR hard copy proposals will be considered late and will NOT be evaluated. Faxed copies will not be accepted. All submissions must be received by the closing date and time stated in the solicitation.

Email: Heesun.Redmond@dla.mil

The Government will process late submissions of proposals in accordance with FAR 52.215-1. If a proposal is received late and is not eligible for consideration in accordance with FAR 52.215-1 and Alternate I, then the Government will reject that proposal without evaluation.

2.0 PERFORMANCE WORK STATEMENT

December 15, 2014

2.1 BACKGROUND

The Department of Defense (DoD) Ozone Depleting Substances (ODS) Reserve Program Office is responsible for the management of the DoD ODS Reserve and ensures current and future stock levels of critical ODS’s are maintained for military applications for the life cycle of the equipment. The ODS Reserve was established for DoD mission-critical weapons system support. It is intended to provide a continuous supply of refrigerants, halons and solvents to maintain weapon system readiness. The Reserve is built from internal recycling and acquisitions of ODS. Services and DoD Agencies recover material from decommissioned or replaced systems and turn in the recovered products for reclamation, storage and future issues.

2.2 SCOPE

The Contractor shall provide Administrative and Analytical, Information Technology (IT), Logistics and Warehousing and Leak Monitoring Services in Government owned facilities located at the DLA Aviation installation in Richmond and on-board the Naval Weapons Station in Yorktown, Virginia. The primary services are Administrative, Analytical, Information Technology-Related Functions, Logistics & Warehousing and Leak Monitoring Functions.

In order to perform its mission the ODS Reserve Program Management Office requires contractor support in the following distinct critical areas:

(1) Administrative and Analytical support of the day-to-day activities of the ODS Reserve to include customer turn-in support and transportation coordination through the Defense Distribution Center (DDC) Delivery Management Section, ODS Product Inventory Accounting, daily management of inventory adjustment data and preparation of all ODS monthly accounting reports for distribution to the Military Services. This support also include monitoring domestic and international policies, agreements and/or studies pertaining to the utilization of ODS, conduct or support the conduct of studies to determine current and long-term Military Service and Government Agency ODS requirements, research, evaluate and recommend technically feasible, financially supportable and effective processes for ODS and Green House Gases (GHG) banking and/or destruction.

(2) Information Technology (IT) support to the ODS Reserve including maintaining the ODS Reserve web site using HTML, and execution of ad-hoc inventory and issue/receipt transaction queries from DLA and ODS-specific databases (DORRA_DW and OZONE.DSCR_PROD).

(3) Miscellaneous warehousing duties and future re-warehousing projects as required. Leak Monitoring of incoming and existing ODS Reserve material in storage at the Defense Distribution Depot, Richmond, VA (DDRV) and Yorktown, VA.

The Administrative & Analytical, Information Technology, Logistics and Warehousing, and Leak Monitoring functions of the ODS Reserve integrate administrative management tasks, information technologies, supply chain processes, warehousing and leak monitoring to enhance efficiencies and customer value. Administrative & Analytical functions respond to customer demand by managing Military Service and Federal Agency ODS inventories. Warehousing & Logistics, and Leak Monitoring functions respond to customer demand by managing the ODS turn-in receipt and in-checking processes, ODS product security and ODS cylinder leak monitoring. Information Technology enables and enhances the ODS Reserve capacity to effectively and efficiently execute assigned mission tasks and functions.

2.3 SPECIFIC TASKS

2.3.1 Administrative and Analytical Tasks

The contractor shall support the DoD ODS Reserve Program Office with the development and conduct of studies and analyses with recommendations to DoD on the addition or deletion of ODS products/chemicals managed by the Reserve. Disposition of deleted ODS products/chemicals may result in destruction, or conversion/recycling. As part of this service, the contractor will assist the Government in monitoring the actions and decisions of the Montreal Protocol Task Force for Destruction Technologies (TFDT) and develop recommendations for disposition of unusable/ unneeded ODS material in the DoD ODS Reserve. Close coordination with the Military Services and the U.S. Environmental Protection Agency will be necessary. The contractor may be required to review governing regulations, policies, and procedures and recommend changes when appropriate. This service may include:

· Analysis of the current and future Department of Defense (DoD) requirements for disposition of Ozone Depleting Substances (ODS) that cannot be consumed or economically reclaimed by DoD.

· Research, analysis and rating of existing ODS destruction technologies to assess technical efficiency and economic viability.

· Analysis of disposition of compressed gas cylinders as they relate to storage, transportation, disposal, and destruction of ODS.

· Developing reports, fact sheets and point papers

· Participating in conferences and meetings.

The ODS Reserve Program Office relies on numerous written processes, procedures and policies to ensure compliance with stated tasks, goals and objectives. Documents require periodic reviews, updates and approvals which are executed/coordinated by the contractor. Develop and maintain product inventory data, prepare and analyze monthly product accounting and transaction reports. This service may include:

· Preparation of monthly ODS reports. Included are the ODS Inventory Accounting Reports, ODS Requisitioners Issues Reports, ODS Transaction Report and the ODS Due-in Report.

· Perform actual verification of receipt for turned in material at DDRV as a result of inquires from the various military services.

· Coordination of any necessary changes in ownership codes for turned in material with the ODS Item Manager.

TASKS:

· Conduct or support the conduct of studies and analyses to determine on-going Military Services/Government Agency ODS requirements.

· Monitor domestic and international studies, policies and agreements pertaining to ODS.

· Monitor domestic and international determinations/development of technically feasible, financially supportable and effective processes for ODS banking or destruction/conversion.

· Support the preparation of Inter/Intra-Agency Service Agreements and Operating Agreements between the ODS Reserve and foreign contractors operating remote collection and storage sites for ODS products.

· Review and Maintain ODS-Related Policies, Processes and Procedures Documents and Flow Charts.

· Coordinate with Information Operations Richmond (J6R) to develop, maintain and/or modify existing system scripts, queries and formatted reports using iSQL PLUS, ORACLE DISCOVERER, TOAD for ORACLE and the ODS APEX Web Application.

· Generate/extract specified transaction and inventory reports. Analyze reports using the published ODS Reports Analysis Procedures document as a guide.

· Create and maintain product inventory balance and awaiting reclamation balance spreadsheets for each Service/Agency. Data for spreadsheets is obtained from reports generated and analyzed in inventory reports.

· Execute manual Issue/Receipt transactions using the ODS APEX Web Application as required to adjust Service/Agency inventories to support product issues. Utilize the QBL adjustment capability within the ODS APEX Web Application if/when adjustments are required.

· Generate/extract final versions of specified transaction and inventory reports.

· Submit/provide to Government (COR) for distribution to the Military Services.

· Prepare and submit Monthly Contractor Performance Status Reports summarizing that month's activities. The following information shall be included in each report:

A. Performance Issues: Identify specific tasks performed and accomplished during the reporting period. Identify any open tasks, with an estimate of the expected completion dates. Provide the current status of all action items. List and describe all meetings attended and non- local travel. The contractor shall provide monthly in-process reviews as requested by the Government.

B. Travel Costs: Include the costs for each trip and the total travel costs for the reporting period.

All reports shall be submitted to the Contracting Officer’s Representative (COR) by delivery date stated in Table 1.

DELIVERABLES that fall into this category may include the following:

· ODS Ready for Issue Summary by Service Report, by Service

· ODS Requisitioners Issues Report, by Service

· ODS Requisitioners Fire Extinguisher Issue Report, by Service

· ODS Customer Return Transaction Report, by Service

· ODS BSM Requisitioners Issues Report - Rejects, by Service

· ODS Repackaging Depot Receipts Report, by Service

· ODS Repackaging Issues Detail Report, by Service

· ODS Product Awaiting Reclamation Report, by Service

· Air Force Halon Balances

· ODS Inventory Glideslope

· Physical Inventory Consolidated Count Report

· ODS Inventory Site Distribution Report

· ODS Inventory History by Product and Service Report

2.3.2 Information Technology Tasks

The contractor shall ensure that all ODS Reserve Program information, policies, processes and procedures remain current and available to ODS Reserve personnel, DoD and Non-DoD customers through expert maintenance of the existing ODS Reserve Web Site located at http://www.aviation.dla.mil/userweb/AviationEngineering/OZONE/. This task involves updating the content at the ODS Reserve Web Site by providing revisions to the DLA Aviation-V Webmaster. Contractor will serve as the content manager and will also serve as the liaison between the ODS Reserve and the DLA Aviation-V Webmaster to ensure web content is professional, accurate and complete. No formal training will be required for this task. Contractor shall also maintain the ability to support the ODS Reserve Program Office with accurate ODS product inventory and transaction information, upon demand, through the execution of ad hoc queries of various DLA Logistics Information Management Systems (LIMS). Contractor personnel access to the programs/ applications identified in section 1.4.2.2 of this PWS is to be maintained by sufficient contractor personnel to ensure an uninterruptable means to execute such system queries.

TASKS:

· Develop and Maintain the VO Division (ODS Reserve) Web Site Using HTML Format.

· Execute ‘As Required’ System Queries Related to ODS Product Inventory Status, and Issue and Receipt Transaction history using ORACLE Discoverer or TOAD for ORACLE applications.

DELIVERABLES that fall into this category may include the following:

2.3.2.1 Update VO Division (ODS Reserve) Web Site.

2.3.2.2 Provide System Queries related to ODS Product Inventory Status, and Issue and Receipt Transaction history as required.

2.3.3 Logistics & Warehousing and Leak Monitoring Functions and Tasks

The contractor shall follow the procedures in the ODS Customer Return Material Check-in and Tagging Procedures document and the ODS Customer Turn-in Process Flow document for customer returns of ODS cylinders and fire extinguishers. ODS cylinders may contain Spec Gas (virgin) product, recovered product (gas recovered from a weapons system or other cylinders that has not been reclaimed), or reclaimed gas (gas that has been cleaned by means of filtration, distillation, separation, or other mechanical processes). Cylinders containing ODS can be identified by the NSN and the orange (CFC refrigerants) or red (Halons) color of the cylinders, and will be received filled, partially filled or empty containing some residue. Cylinders containing recovered ODS can be identified by the orange or red color with a yellow top. For cylinders received that contain Spec Gas (virgin) product, the contractor shall process the receipt and place the cylinder(s) in a Not Ready For Issue (NRFI) condition code. The contractor shall process the receipt for cylinders containing ODS using the appropriate NSN for empty cylinders (FSC 8120) or full cylinders (FSC 6830) in accordance with DLAI 4145.25, Storage and Handling of Liquefied and Gaseous Compressed Gasses and Their Full and Empty Cylinders, Section 12, Managing the Defense Reserve of Ozone Depleting Substances, Parts 3-7.

The contractor may receive Halon 1301 Fire Suppression System Cylinders and shall check these cylinders immediately after offload to ensure the electrical charges or initiators are deactivated. If a cylinder is identified as not being deactivated, the contractor shall move the cylinder to a location away from personnel work areas and other cylinders in storage and immediately notify the Contracting Officer’s Representative (COR) or other ODS Program Manager’s (ODS PM) designee.

The contractor shall follow the procedures as specified in the ODS Reclamation/Refurbishment Tracking and Accounting Procedures document for outbound shipments of ODS cylinders and fire extinguishers to reclamation/refurbishment contractors and shall also follow these procedures for new contract receipts from reclamation/refurbishment contractors. The ODS support contractor shall advise the ODS Government COR of scheduled inbound new contract receipts to allow for inspection of new contract receipts. The ODS support contractor shall process all new contract receipts of bulk ODS cylinders within 3 working days of receipt, process all new contract receipts of Halon 1301 system cylinders within 5 working days of receipt and shall provide the DDRV support contractor with the necessary paperwork for input into DSS within these timeframes.

The contractor shall also be required to perform warehousing functions such as operating a fork lift, installing leak monitoring aids on the cylinders to include rubber bands, wrapping and/or banding of palletized loads of cylinders and de-palletizing cylinders for repair or weighing. In support of customer sales orders, the ODS support contractor shall perform pre-shipping quality assurance checks on shipboard fire suppression system cylinders in accordance with the ODS System Cylinder Procedures document and weigh and leak monitor all bulk ODS product cylinders before they are packed and shipped by DDRV contractor personnel. Other tasks may include:

· Applying service tags to incoming ODS Receipt turn-ins

· Loading trucks. This support included pulling, weighing, staging and loading of selected products to meet contract or MRO requirements

· Unloading trucks. This support includes leak monitoring, installation of encapsulation devices and verification of contract requirements

· Sorting incoming ODS products by type, size and NSN and palletizing sorted material

· Inspecting temperature controlled ISO containers each day

· Checking for positive nitrogen pressure to each tote

· Inspecting CFC 113 tanks each day for positive pressure and adding nitrogen as required

· Checking for positive nitrogen pressure daily on 58 Trichloroethane (1,1,1) totes

· Conducting 100% physical inventories of all stored ODS Products at minimum one (1) time per year

Since CFC (chlorofluorocarbons) and Halon containers are subject to leaks, a systematic approach to leak monitoring is environmentally and economically prudent and is a requirement for the DoD ODS Reserve Program. The planned leak detection program includes regularly scheduled monitoring of material in storage and all new incoming returned and reclaimed ODS material. The contractor shall maintain the physical leak monitoring program for the monitoring for all ODS Reserve materials stored at DDRV and Yorktown. The contractor shall follow the detailed procedures as specified in the ODS Reserve Leak Monitoring and Detection Procedures document. The contractor shall be required to take initial corrective actions when leakage is detected. At present, there are approximately 33,000 cylinders at DDRV and 5,000 cylinders at Yorktown Naval Weapons Station that require leak monitoring.

Leak monitoring of each cylinder shall be accomplished not less than monthly at Yorktown, and not less than monthly at DDRV. For safety reasons, a minimum of 2 people are required to work on site at Yorktown, and when operating GFE man-lifts at DDRV. The leak monitoring tasks, miscellaneous warehousing tasks and administrative tasks are as follows:

· Provide leak monitoring/detection of cylinders at Yorktown.

· Provide leak monitoring/detection of cylinders at DDRV.

· Provide follow-on work (fixes, transfers, encapsulation, re-warehousing, etc.) at Yorktown and DDRV.

· Provide administrative work in support of the warehousing tasks.

Contractor personnel shall be proficient in the use of hand-held TIF Model XP-1 leak detection equipment. If leaking cylinders are found, the contractor shall determine both the source of the leak and the leak rate and shall increase the monitoring schedule or immediately arrange for the transfer of the product in accordance with the corrective action criteria in the ODS Reserve Leak Monitoring and Detecting Procedures document. When the leak rate reaches the criteria for transfer, then corrective action must be taken within 12 hours upon detection of a leak. DDRV and Yorktown have recovery capability readily available either in-house or under contract on an on-call basis. The contractor shall notify the ODS Reserve Program Office immediately of any leaks detected that require transfer of product. The following actions shall be performed in conjunction with the leak monitoring program:

· Perform leak check on all incoming transport vehicles/trailers

· Perform visual inspection including condition of valves and readings on pressure gauges if so equipped

· Perform manual leak checks utilizing TIF Model XP-1 Leak Detection Equipment

· Perform 100% leak monitoring of ODS product cylinders at DDRV

· Perform 100% leak monitoring of ODS product cylinders at Naval Weapons Station, Yorktown, VA

· Install and maintain various types of leak monitoring and detection enablers including physical barriers and encapsulation devices

TASKS:

· Properly Execute Receipt and In-Checking of ODS Turn-Ins per current version of applicable procedures documents.

· Support and Manage ODS Product Reclamation or Destruction/Conversion processes per current version of applicable procedures documents.

· Execute Re-warehousing and Special Projects as required per current version of applicable procedures documents.Perform 100% leak monitoring of ODS product cylinders located in Richmond, VA (DDRV) and Yorktown (Naval Weapons Station).

Execute Re-warehousing to allow for 100% leak monitoring of turned-in ODS product cylinders at DDRV.

DELIVERABLES that fall into this category may include the following:

2. 4 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

In fulfillment of this effort, the Contractor shall provide the deliverables identified in Table 1. All deliverables shall be submitted to the Government Representative unless otherwise agreed upon. Unless otherwise specified the Government will have a maximum of ten (10) business days from the day the draft deliverable is received to review the document, provide comments back to the Contractor, approve or disapprove the deliverables. The contractor will have a maximum of ten (10) business days from the day comments are received to incorporate all changes and submit the final deliverable to the Government. All days identified below are intended to be business days unless otherwise specified.

Final inspection and acceptance of all work performed, reports and other deliverables will be performed at the place of delivery by the Government Representative. The format for the individual deliverables will be determined through consultation between the Government Representative and the contractor. Products that reflect the contractor’s analysis and opinion (e.g. studies or analyses) may be in contractor format. All documents will be provided in either hard copy or electronically as requested by the Government Representative. Electronic documents will be provided in the appropriate Microsoft Office format (e.g. Word or PowerPoint). If appropriate, the Government may ask that they be provided in compressed or PDF format.

2.4.1 Performance Measurement For specific tasks identified in 2.3, the agreed to completion date will be based on the estimates provided by the Government Representative. Progress will be tracked based on the milestone event of Contractor receiving tasking from the Government Representative. Performance evaluation will be based on the complexity and completion of the tasking. The number of completed actions will be balanced against the quality of this output. It is expected that the contractor produced documentation and procedures will comply with all major regulatory and process requirements and agency policies and procedures. Receipt and completion of taskings are tracked through email between the Government Representative and the contractor team lead.

The tasks the contractor shall perform are defined in section 2.3. Additional information about the deliverables produced from the identified tasks is listed in Table 1. The standard set for all tasks is 100% Satisfactory Completion, and 100% Government Representative Inspection is the surveillance method which will be utilized. This information is detailed in Table 2. The incentive for all tasks will be pursuant to a performance measurement that ties performance goals and acceptable quality levels to an overall monthly Performance Rating of Good, Fair, Poor or Unacceptable. Performance measurement is further defined in section 2.4.4.

2.4.2 Inspection and Acceptance Criteria Final inspection and acceptance of all work performed, reports and other deliverables will be performed at the place of delivery by the Government Representative.

2.4.3 Surveillance Schedule. Specific surveillance schedules for tasks can be found in Table 2.

The surveillance staff has two components:

CONTRACTING OFFICER: The primary function of the Contracting Officer, with regard to the surveillance activity, is to authorize changes to the PWS. The Contracting Officer is responsible for ensuring the completion of all work in accordance with the PWS, and the QASP provides a means to accomplish this. The Contracting Officer will rely on the Government Representative to provide information and recommendations.

Contracting Officer’s Representative: The Government Representative’s responsibility is to monitor and inspect, report, and make recommendations to the Contracting Officer regarding the quality of Contractor work performed or not performed.

2.4.4. Performance Standards and Payments

Performance measurement progress will be tracked based on the milestone event of the Contractor receiving tasking from the Government Representative. Performance evaluation will be based on the complexity and completion of the tasking. The number of completed actions will be balanced against the quality of this output. It is expected that the Contractor produced documentation and procedures will comply with all major regulatory and process requirements and agency policies and procedures. Receipt and completion of tasking is tracked through email between the Government Representative and the Contractor team lead.

Below are the Performance Standards that will be used in evaluating performance on a monthly basis and in determining the amount of the payment owed to the contractor.

Performance standards and ratings are designed to determine if performance exceeds, meets, or does not meet a given metric and acceptable quality level. Note: The application of these performance ratings or failure of the Government to apply these performance ratings does not waive any of the Government’s rights to damages under this contract. The following ratings shall be used:

Good – Performance meets or exceeds contract requirements in terms of timeliness and quality. Government Representative will make a determination to pay the contract 100% of the invoice amount.

Fair – Performance meets contract requirements with only minor issues and the issues do not adversely impact the mission of the Agency. Performance is satisfactory and has been timely. The Government Representative will make a determination to pay the contractor 95% of the invoice amount.

Poor – Performance narrowly meets contract requirements and borders on unacceptability in terms of timeliness and/or quality or performance may have an adverse impact on the mission of the Agency. The Government Representative will make a determination to pay the contractor 80% of the invoice amount.

Unacceptable – Performance has been at a less than acceptable level in terms of timeliness or quality. Possible issues include, but are not limited to: missed milestones, low quality documents requiring multiple reviews and rewrites, significant or serious complaints submitted by the customers, documents that do not comply with acquisition or policy regulations, or one or more cure notices have been issued. Payment will be withheld pending resolution of cure notice(s). Termination for default or cause may result.

The performance will be rated each month by the Government Representative. These findings will be the basis for the amount paid for that month. The ratings, as described in the table above, will be based on the performance of the contractor on the timeliness and quality of the services provided using the rating scale for each criterion as shown below.

Timeliness

Quality

Performance below the acceptable quality level specified in Table 2 will result in consideration for termination of the contract.

TABLE 1: DELIVERABLES

Table 1 identifies Deliverables associated with Section 2.3 – Specific Tasks.

By end of each month.

2.3.1.8 Provide final versions of transaction and inventory reports.

Approximately 12 per Service/ Agency per year.

By end of each month.

No later than the 15th of each month.

(NOT RECEIVED IN DSS BY DDRV AT THIS POINT)

TABLE 2: PERFORMANCE REQUIREMENTS

Table 2 identifies the performance requirements resulting from the tasks defined in Section 2.3.

2.3.1

Execute manual Issue/ Receipt transactions as required to adjust Service/Agency inventories

Prepare and submit Monthly Contractor Performance Status Report

Ratings to be assigned pursuant to Section 2.4.4

(NOT RECEIVED IN DSS BY DDRV AT THIS POINT)

2.4.5 Contractor Quality Control Plan (QCP)

The Contractor shall submit a Quality Control Plan within 10 business days of contract award. This plan shall describe the Contractor’s methodology for compliance with the Deliverables and Performance Requirements Summary above. The Government Representative will notify the Contractor of concurrence or Required modifications to the QCP within 10 business days of receipt. The Contractor shall make appropriate modifications within 5 business days of the Government Representative’s notification and provide a revised QCP within 5 business days.

2.5 PERSONNEL AND RELATED REQUIREMENTS

2.5.1 Contract Oversight Personnel

The Contractor shall designate a contract oversight personnel who shall have authority to act as the principle point of contact with the Contracting Officer, and have authority to act on the Contractor’s behalf in all contract performance matters. Replacement of individuals assigned to this role shall be approved in writing by the Contracting Officer or their designee. The contract oversight personnel may or may not hold dual roles under this requirement. However, the proposed Logistics and Warehousing Operations Manager personnel may not hold dual roles under this requirement.

2.5.2 Personnel

The Contractor is responsible for determining the resources required to accomplish the functions, tasks and deliverables that will meet performance requirements.