Attachment 1 - Statement of Work.pdf

ATTACHMENT 1

DDAA Shredding Services SOW SP330024Q0016 Page 1 of 7

STATEMENT OF WORK (SOW) SHREDDING SERVICES FOR CONTROLLED

UNCLASSIFIED INFORMATION AT DEFENSE LOGISTICS AGENCY (DLA) ACTIVITIES

LOCATED AT DEFENSE DISTRIBUTION DEPOT ANNISTON, ANNISTON, AL 36201

1.0 INTRODUCTION

A. The Defense Logistics Agency (DLA) is the Department of Defense's (DoD) largest logistics combat support agency, providing worldwide logistics support in both peacetime and wartime to the military services as well as several civilian agencies and foreign countries. DLA has a responsibility for the protection and proper destruction of controlled unclassified information.

B. DLA activities located on the Defense Distribution Depot Anniston have a requirement for a Contractor to provide services for the collection, on-site shredding/destruction and off-site disposal of Government generated and acquired controlled unclassified information.

2.0 SCOPE OF WORK

A. The Contractor shall provide all labor, equipment (to include lockable bins/containers capable of holding up to 300 pounds each), materials, supervision, transportation, and other items/services necessary to perform the shredding services as defined in this SOW on-site at the Defense Distribution Depot Anniston.

B. The scope of this contract is to provide services for the collection, on-site shredding/destruction and off-site disposal of Government generated and acquired controlled unclassified information for DLA activities located on the Defense Distribution Depot Anniston as set forth in this SOW.

Controlled unclassified information will include paper documents only (no floppy discs or compact discs/CDs). DLA activities will not place classified information in the lockable bins/containers provided by the Contractor under this contract. The designated Government Technical Point of Contract (TPOC) will monitor performance to ensure services are received and carried out in accordance with (IAW) the requirements in this SOW. The TPOC is designated as the point of final acceptance by the Government for services required by this contract.

C. This is a non-personal services contract to provide shredding services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein.

Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government. The Government and the Contractor understand that the services to be provided under this contract by the Contractor are non-personal services and that no employer-employee relationship exists between the Government and the Contractor. The Government may provide technical direction, which will assist the Contractor in accomplishing the SOW; however, the Government will not control the methods used by the Contractor to perform the service requirements set forth in the SOW.

3.0 PLACE OF PERFORMANCE

A. The Contractor shall perform services required by this SOW at the DLA activities located on the Defense Distribution Depot Anniston.

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4.0 PERIOD OF PERFORMANCE

A. The period of performance for this contract action shall be for a one (1) year base period with four

(4) – one (1) year option periods.

5.0 SERVICE PERFORMANCE HOURS AND ACCESS TO THE INSTALLATION

A. The Contractor shall perform services required under this SOW on a monthly basis; service will be provided during the last week of each month, between the hours of 0700-1500 CST (7:00 AM CST - 3:00 PM CST), except Federal holidays and base closures.

B. Due to changing traffic requirements brought on by construction, changing missions, and security concerns within the host installation, access to the host installation is subject to change, sometimes with little or no warning. Inbound and outbound traffic restrictions exist.

6.0 FEDERAL HOLIDAYS

A. Federal holidays generally observed by the Government include:

Observed Federal Holidays New Year’s Day Martin Luther King Day Presidents Day Memorial Day

Juneteenth Independence Day Labor Day Columbus Day

Veterans Day Thanksgiving Day Christmas Day

B. In the event an Executive Order issued by the President of the United States declares Agencies of the Federal Government closed for a regularly scheduled workday, the Contracting Officer (KO) or (TPOC) will determine and advise the contractor on whether services are required that day.

7.0 PERSONNEL QUALIFICATIONS AND CERTIFICATIONS

A. The Contractor shall ensure that all Contractor personnel involved in the shredding services are trained for the level of expertise required for the proper performance of the requirements set forth in this SOW.

B. Contractor personnel must be able to read, write, speak, and understand English.

C. The Contractor shall be responsible for obtaining all necessary licenses and for complying with all applicable Federal, State, and local laws pertaining to the shredding services to be performed under this contract. The Contractor shall maintain updated copies of any applicable licenses and certifications for all employees and make available to the Government upon request.

D. No employee or representative of the Contractor will be admitted to the site of work unless he/she furnishes satisfactory proof that he is a citizen of the United States, or, if an alien, his residence within the United States is legal. All Contractor employees working under this contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. Said outer garment employee identification shall not be substituted for DoD required passes or badges.

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8.0 SECURITY

The Contractor or any representative of the Contractor entering the Defense Distribution Depot Anniston to perform contract requirements shall abide by all security regulations and may be subject to security checks. Contractor personnel and property shall be subject to search and seizure upon entering, while on, and upon leaving Defense Distribution Depot Anniston pursuant to installation regulations.

The Contractor shall remove any individual from the site whose continued presence or employment on this contract is deemed by the KO or TPOC to be contrary to the public interest, deemed to adversely affect health, morale, welfare, or good order and discipline on the installation, or inconsistent with the best interests of national security. IAW USC Title 18, Crimes and Criminal Procedure, Part I, Crimes, Chapter 67, Military and Navy, Section 1382, the Installation Commander has the authority to bar individuals from the host installation.

In the event of a strike by Contractor personnel, the Contractor shall be responsible for the cost of any increased security as determined necessary by the Installation Commander.

The Contractor and its personnel shall comply with the following security-related regulatory guidance:

• DLAR 4145.11, Safeguarding of DLA Sensitive Inventory Items, Controlled Substances, and Pilferable Items of Supply

• DLAI 6304, Information Security Program

• DLA Information Security Handbook

• DLAI 6305, Operations Security (OPSEC)

• DLA 4306, Physical Security Guidebook

• DoD 5200.1-R, Information Security Program

• DoD 5200.2-R, Personnel Security Program

• DoD 5200.8-R, Physical Security Program

• DoD 5205.02-M, DoD Operational Security (OPSEC) Program Manual

• DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM)

• DoD 5220.22-R, Industrial Security Regulation

• DoD 2000.12, DoD Antiterrorism Program

• DoD 2000.16, DoD Antiterrorism Standards

• DoD O-2000.12-H, DoD Antiterrorism Handbook

• DoD 5220.22-S, COMSEC Supplemental to Industrial Security Manual for Safeguarding Classified Information

• DoDI 5240.6, Counterintelligence (CI) Awareness and Briefing Program

The Contractor shall report any security violations to the KO or TPOC within one (1) hour of discovery. A security violation is any knowing, willful, or negligent action that could reasonably be expected to result in an unauthorized disclosure of classified information; to include a loss or gain of classified material.

8.1 PHYSICAL SECURITY

Compliant with DoD and DLA regulatory guidance, the Contractor shall ensure the physical security of all Government property to assure that any accountable inventory or information in this contract is secured and protected against theft, sabotage or other acts constituting illegal destruction. The Government will not be responsible in any way for damage to the Contractor’s supplies, materials, equipment, and property or to Contractor employees’ personal belongings that are damaged or destroyed by fire, theft, accident, or other disaster.

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8.2 REPORTING OF CRIMINAL VIOLATIONS

The Contractor shall report to the KO or TPOC any suspected, alleged, or actual criminal incidents IAW DLAI 5105, Reporting of Criminal Incidents.

8.3 AUTHORIZED VISITOR CONTROL

Authorized visitors on official business related to the contract shall obtain approval from the KO or TPOC for entrance to the host installation. The Contractor shall submit a DLA Form 1818, “Visitor Request Form” or equivalent form to the KO or TPOC at least one (1) week in advance for all planned off-base visitors and at least 24 hours in advance for all unscheduled visitors.

The Contractor shall not allow visits from foreign nationals to the host installation without written approval from the KO or TPOC. A foreign national is defined as a person who is not a citizen or national of the United States. If approval is obtained, the Contractor shall follow the instructions for coordinating the visit IAW DLAI 4303, Foreign Visits and Disclosure Program.

8.4 VEHICLE REGISTRATION

The Contractor shall ensure that Contractor employee vehicles to be driven on the host installation, to include motorcycles, are in conformance with local regulations as long as employed by the Contractor.

The Government will not permit access to the host installation without proper vehicle identification and registration. Contractor employees shall maintain current registration, valid state driver’s license and proof of insurance on all privately-owned vehicles (POVs) brought on the host installation.

8.5 PARKING AND TRAFFIC CONTROL

The Contractor and its employees shall abide by host installation parking regulations. All vehicles shall be parked in designated parking areas only. The Contractor and its employees shall conform to Federal, State and host driving regulations.

8.6 CONTACT OF A SUSPICIOUS NATURE

Contractor personnel who have been contacted under suspicious circumstances shall report that contact immediately, either verbally or in writing, to their supervisor who shall report it within two hours to the KO or TPOC for action. Key contacts for reporting purposes are defined as:

• Contact with an individual (regardless of nationality) that suggests to the Contractor employee that an intelligence gathering or terrorist organization may have targeted him or her for possible intelligence exploitation.

• A request by anyone (regardless of nationality) for illegal or unauthorized access to classified or unclassified sensitive information.

• Contact with a known or suspected intelligence officer from any country.

• Contact with a foreign diplomatic establishment, whether in the U.S. or abroad, for personal or official reasons. Certain Contractor personnel in positions designated as “sensitive” by the Government may also be required to inform their chain of command in advance of the nature and reason for contacting a foreign diplomatic establishment or travel to countries on the State Department list whose interests’ may be adverse to the United States.

Additionally, Contractor personnel who have information about activities pertaining to espionage, terrorism, unauthorized technology transfer, sabotage, sedition, subversion, spying, treason, unauthorized release of classified or unclassified controlled information, or unauthorized intrusions into automated information systems shall report that information immediately to the KO or TPOC for action.

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8.7 INFORMATION PROTECTION

The Contractor shall not allow access or disclosure of classified information or information regarding the operations of DLA to any government agency, non-government agency, or individual unless specifically authorized by the KO or TPOC. The Contractor shall provide documents and files requested by such parties to the KO or TPOC within one (1) hour of receipt of the authorized request.

All files are the property of the Government and the Contractor shall turn all files over to the KO or TPOC at the completion or termination of this contract.

The Contractor may be required to access data and information that is proprietary to a government agency or contractor or that is of such nature that its dissemination and use other than as specified in this contract would be adverse to the interests of the Government or others. The Contractor and its personnel shall not divulge or release data or information developed or obtained under performance of this contract except to government personnel who are authorized to receive the information or upon written approval of the KO or TPOC. The Contractor shall not use, disclose, or reproduce proprietary data that bears a restrictive legend other than as specified in this contract.

Disclosure of information regarding operations and services of DLA to persons not entitled to receive it, or failure to safeguard any classified information that may come into the Contractor’s control in connection with work under this contract, may subject the Contractor, its agent, or its employees to criminal liability under USC Title 18, Crimes and Criminal Procedure, Part I, Crimes, Chapter 37, Espionage and Censorship, Sections 793, Gathering, Transmitting or Losing Defense Information, and Section 798, Disclosure of Classified Information. Neither the Contractor nor its employees shall disclose or cause to be disseminated any information concerning the operations of the activity which could result in, or increase the likelihood of, the possibility of a breach of DLA’s security or interrupt the continuity of DLA’s operation.

8.8 POTENTIAL OPERATIONAL CONSTRAINTS

Force Protection Conditions (FPCONs) may affect access to the host installations. The FPCON is established by the host installation or higher national command authorities, and the Installation Commander is responsible for implementing the proper response to progressive levels of terrorist threats. FPCONs are normally displayed at most entrance gates, building entrances and office entrances. The Contractor shall adhere to and operate IAW any restrictions imposed as a result of a FPCON. Measures implemented under the various levels of terrorist threat may impact the Contractor’s normal operational approach. The Contractor shall ensure that Shredding Services are sustained during heightened security measures.

9.0 REMOVAL OF CONTRACTOR PERSONNEL

The Government retains the right to request the removal of Contractor personnel whose performance and/or actions, while assigned to this contract, negatively impact the mission of DLA operations. The Contractor will be immediately removed from the work environment, pending a final decision. The KO will clearly document the reason for removal. When and if such removal occurs, the Contractor shall within three working days assign qualified personnel to fill any vacancy(ies) thus created.

10.0 ENVIRONMENTAL, SAFETY AND OCCUPATIONAL HEALTH (ESOH)

The Contractor shall formulate and maintain a written safety and health plan and make available to the Government upon request. The written plan shall include the details of the Contractor’s responsibilities, method of program implementation, and how hazards and deficiencies shall be identified and corrected. It shall detail Contractor personnel responsibilities for: protection of Government property and safety of others, personnel responsibilities for reporting all mishaps, and establish procedures for reporting to correcting unsafe conditions, hazards, or practices. The

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Contractor shall have a central POC for safety and health related issues. The POC shall be identified in writing to the KO or TPOC.

The Contractor shall ensure employees have safety education when engaged in activities involving Government facilities, personnel, or equipment.

The Contractor shall notify the KO or TPOC within one (1) hour after the occurrence of all accidents and incidents resulting in either personal injury, loss of life, impact to the environment or property, damage to a government facility or equipment. The Contractor shall submit a completed copy of DLA Form 1591 and supplemental information within four (4) working days of the accident or incidents.

The Contractor shall comply with all Federal, State, DLA, and local environmental, safety, and health laws and regulations.

11.0 SPECIFIC TASKS

A. The Contractor shall provide twelve (12) each 94-gallon (or equivalent) lockable bins/containers capable of holding approximately 300 pounds each in the quantities and at the locations identified in the table below. Upon contract award, the Government will identify the points of contact (POCs) at each location.

LOCATION

DLA ACTIVITY

Number of lockable 94-gallon (or equivalent) bins/containers

Building 362 West End WHSLE, PPP&M, AND S&S 5 bins Building 362 East End WHSLE SHIPPING AD INV 2 bins

Building 3 TRANS 1 bin Building 361 RETAIL 1 bin Building 360 WPNS 2 bins Building 502 V&A 1 bin

All bins/containers will be located on the ground floors of the buildings shown above. Buildings 3, 360, 361, and 362 are located within close proximity of each other (about 2-3 minutes travel time apart), while Building 502 is located about 1.5 miles away from the others.

B. The lockable 94-gallon (or equivalent) bins/containers will serve as a locked drop-box for the disposal of controlled unclassified information. Each bin/container shall contain a drop-slot wide enough to dispose of a full ream of paper and a reinforced nylon bag which enables the bin/container to hold up to 300 pounds of material. Each bin/container shall contain a self-closing lock and a tamper proof lock guard.

C. The Contractor shall establish a schedule that reflects the performance of shredding services on a monthly basis at each of the locations identified above. The Contractor shall provide this schedule to the TPOC within seven (7) calendar days after the date of contract award.

D. The contractor shall secure and shred all material, IAW DoDM 5200.01-V4, February 24, 2012, DoD Information Security Program: Controlled Unclassified Information, in a manner which the information cannot be accessed or logically read by the non-information owner while in the contractor’s custody. Material shall be crosscut with a finish shred size no larger than 5/8”. Minimize the risk of access by unauthorized personnel (e.g., not reading, discussing, or leaving unattended where unauthorized personnel are present) by maintaining in lockable bins/containers. Shredded material shall be disposed of in a manner and at a location so as to prevent inadvertent compromise. If

SP330024Q0016 Page 7 of 7 requested by the customer at a location identified above, the Contractor shall allow the customer to observe the document destruction process. However, the customers may not interfere with Contractor performance.

E. Upon completion of a shredding event at each location identified above, the Contractor shall provide the customer at each location with a signed certificate of destruction that indicates the company name, date and time, name(s) of Contractor personnel performing the shredding services, and the number of lockable bins/containers involved. The signed certificate of destruction may be provided to the customer prior to departing the location or may be emailed to the customer after each service is provided.

12.0 TECHNICAL POINTS OF CONTACT (TPOC)

Provided at time of award.

END OF STATEMENT OF WORK (SOW)