SOW Stryker (Neptune 3).docx

STATEMENT OF WORK

GENERAL REQUIREMENTS: The effort required hereunder shall be performed in accordance with this Statement of Work and with all other terms and conditions set forth herein.

SCOPE: All services, materials, and equipment will be provided by contractor to conduct one time repair, calibration and operational test for the nineteen (24) Stryker Neptune 3 Rovers and one (3) Docking Stations located at Main Operating Room (MOR), Naval Medical Center San Diego.

LOCATION: MOR, Naval Medical Center San Diego, 34800 Bob Wilson Drive Bldg 1, 4th floor, San Diego, CA, 92134-5000

NMCSD ONE TIME REPAIR / MAINTENANCE REQUIREMENTS:

a. Contractor shall do a one-time preventive maintenance of the unit. Contractor will perform all maintenance needed to make unit operational as stated in quote.

b. Perform maintenance, calibrations, and operational testing to the extent necessary to ensure the function of the equipment so that, it will efficiently serve its intended purpose.

c. Ensure that only FULLY QUALIFIED FIELD ENGINEERS and TECHNICIANS who have gone through original equipment manufacturer (OEM), shall be employed in the performance of any and all work performed under this contract. Upon request, contractor shall provide training certificates (or notarized copies) to the Material Management Department BIOMED division for verification.

RESPONSE TIME: Contractor shall use commercially reasonable efforts to:

a. Complete all on site repairs within 2-4 business days.

b. Available hours are Mon thru Fri 0700-1700

TITLE TO EQUIPMENT: The government retains ownership to title of any equipment taken for manufacturer maintenance.

UTILITIES: The utilities will be used on site at the NMCSD Facility.

GOVERNMENT PERSONNEL: NMCSD employees will not perform repairs to equipment while such equipment is under the purview of this contract unless agreed to in writing by the contractor.

PARTS AVAILABILITY: To ensure minimal equipment downtime, contractor shall ensure that all equipment needed to complete said repairs, calibrations, and operational tests is on hand.

LABOR: All compensation for labor from the hours of 0800-1600. Local Pacific Time is included in the contract price. Any labor performed outside of this timeframe is not included in the contract pricing. If service becomes necessary to be performed between 1600-0800, NMCSD Biomedical Repair Division shall be notified prior to performance.

FIELD SERVICE REPORTS: Contractor shall furnish a written or electronic vendor supplied Field Service Report (FSR) to the Duty Staff at:

Or electronically at: The contractor, or his/her representative, shall complete the vendor supplied Field Service Report to include the following:

Contractor Name Technician’s Printed Name, Telephone Number and Signature Date and Time of Arrival ECN (Equipment Code Number) and Serial Number Time Expended Repairing/Service; Labor Hours, Rate and Materials Summary of Work Performed and Accepted by End-User (Government Representative’s Printed Name and Signature) All Field Service Reports shall be submitted within 72 hours of completion of service. Completed Field Service Reports are required.

APPENDIX A: Units being covered