SOW Steris ConnectAssure-Final.pdf

Statement of Work (SOW) STERIS ConnectAssure Interface for Automated Endoscope Reprocessors

A. GENERAL INFORMATION

1. Purpose: This requirement is for the procurement of implementation and system support services which enable Veterans Integrated Service Network (VISN) 9 sterile processing departments to interface their Medivators Advantage Plus Automated Endoscope Reprocessors (AER) with the STERIS Medivators ConnectAssure Technology (CAT) endoscope data collection and integration platform. This interface will enable VISN 9 sterile processing departments to integrate their endoscope reprocessing data with third-party instrument and scope tracking systems currently in use in VISN 9.

2. Scope of Work: The contractor shall provide all resources necessary to accomplish the deliverables described in this statement of work (SOW), except as may otherwise be specified. Contractor shall deliver, install, and configure an endoscope reprocessor data interface system as identified in this document.

3. Background: This solution is intended to help VISN 9 sterile processing departments capture and extract endoscope reprocessing data from our fleet of Medivators Advantage Plus AERs. The hardware, software, licensing, and services being sought in this solicitation will allow VISN 9 to a) upgrade the hardware and/or software of our existing Medivators Advantage Plus AER fleet to support Windows 10, b) establish ConnectAssure Technology interface servers to collect and transmit endoscope processing data, and c) provide an integration with third-party sterile processing information systems, including Censis ScopeTrac Advanced, to facilitate data sharing for enterprise analysis and reporting.

4. Performance Period: This is a base plus four (4) option years purchase; delivery of software and/or hardware upgrade kits should be completed within ninety (90) days from date of award. Installation of software and/or hardware upgrade kits should be completed within 120 days of award. Configuration of software and license activation should be completed within 180 days of award. The software interface and annual subscription licensing shall be fully implemented and operational within 12 months (1 year) of award. All associated services shall be delivered within 12 months of award. Base year period of performance shall be 12 months from 09/15/2023 through 09/14/2024. The total contract period of performance shall be 60 months from 09/15/2023 through 09/14/2028.

5. Type of Contract: Firm-Fixed-Price.

6. Place of Performance: The contractor will be expected to utilize on-site support in order to satisfy the requirements outlined in this statement of work. On-site support or delivery of physical deliverables will be provided at the following VISN 9 medical centers located at the following addresses:

Facility (Medical Center) Address Lexington VA Medical Center 1101 Veterans Drive, Lexington, KY 40502 Louisville VA Medical Center 800 Zorn Avenue, Louisville, KY 40206 Mountain Home VA Medical Center Corner of Lamont Street and Veterans Way, Mountain Home, TN 37684 Memphis VA Medical Center 1030 Jefferson Avenue, Memphis, TN 38104 Nashville VA Medical Center 1310 24th Avenue South, Nashville, TN 37212 Murfreesboro VA Medical Center 3400 Lebanon Pike, Murfreesboro, TN 37129

7. Hours of Operation: Warehouse deliveries are accepted between 9am and 2:30pm local time, Monday through Friday, excluding holidays.

Hospital normal hours of operation are between 8:00am and 4:00pm local time, Monday through Friday, excluding holidays.

Facility (Medical Center) Time Zone Lexington VA Medical Center Eastern Time Zone (ET) Louisville VA Medical Center Eastern Time Zone (ET) Mountain Home VA Medical Center Eastern Time Zone (ET) Memphis VA Medical Center Central Time Zone (CT) Nashville VA Medical Center Central Time Zone (CT) Murfreesboro VA Medical Center Central Time Zone (CT)

Federal Holidays

New Year’s Day January 1st Martin Luther King’s Birthday 3rd Monday in January President’s Day 3rd Monday in February Memorial Day Last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day Last Thursday in November Christmas Day December 25th

8. VISN Points of Contact:

Andrew Barth, VISN 9 Biomedical Engineer Andrew.Barth@va.gov 615-225-4513 mailto:Andrew.Barth@va.gov

Justice Warren, MSN, RN, VISN 9 Chief Sterile Processing Officer Justice.Warren@va.gov 615-695-2152

B. GENERAL REQUIREMENTS

1. Contractor shall provide STERIS Medivators ConnectAssure Technology (CAT) annual interface subscription licenses for sixteen (16) Medivators Advantage Plus AERs. The license allocations are to be distributed across the VISN 9 sterile processing departments as follows:

a) Lexington, KY – 4 AERs

b) Louisville, KY – 3 AERs

c) Memphis, TN – 3 AERs

d) Mountain Home, TN – 3 AERs

e) Nashville, TN – 3 AERs

2. Contractor shall not initiate the subscription period until hardware and/or software has been delivered, installed, configured, implemented, and accepted by the COR. Upon completion of implementation activities at each VISN 9 location, the contractor can request system acceptance from the COR by providing evidence of successful system function. Successful system function will be defined as establishing a successful network connection and demonstrating the transmission of cycle data between each of the Medivators Advantage Plus AERs at the site and the ConnectAssure Technology server associated with the site.

3. Contractor shall provide and automated endoscope reprocessing cycle data collection and interfacing platform capable of integrating with the Censis ScopeTrac Advanced software module of the Censis CensiTrac instrument tracking platform.

4. Contractor shall provide all necessary software install files and technical configuration specifications to facilitate installation of the ConnectAssure Technology (CAT) platform on VA provided hardware. Contractor shall also provide system reference documentation to include CAT system administration guides, CAT user guides, and any other materials necessary to support the successful use and administration of the CAT platform by VA staff.

5. Contractor shall provide the necessary field service visits required to complete the interfacing and integration for sixteen (16) Medivators Advantage Plus AERs with the mailto:Justice.Warren@va.gov

ConnectAssure Technology (CAT) platform. Field service visits should occur during normal hours of operation.

6. Contractor shall provide the necessary data services required to complete the interfacing and integration for sixteen (16) Medivators Advantage Plus AERs with the ConnectAssure Technology (CAT) platform. Data services engagements should occur during normal hours of operation.

7. Contractor shall furnish seven (7) Windows 10 software upgrade kits to bring deficient

Medivators Advantage Plus AERs up to the appropriate prerequisite operating system and software configuration necessary to facilitate integration with the ConnectAssure Technology (CAT) platform. The software upgrade kits should be installed during normal operating hours. This Windows 10 software upgrade kits will be required for the following Medivators Advantage Plus AERs, by location and serial number:

a) Lexington, KY, four (4) units:

i. AER Serial Number: 85078614

ii. AER Serial Number: 85078618

iii. AER Serial Number: 85078517

iv. AER Serial Number: 85078619

b) Louisville, KY, three (3) units:

i. AER Serial Number: 13104344

ii. AER Serial Number: 13104348

iii. AER Serial Number: 13104031

8. Contractor shall provide ConnectAssure Technology (CAT) data interface platform end user training materials to SPS and GI/Endoscopy staff at each of the facilities specified in this statement of work.

9. Contractor shall furnish an operational readiness validation to the COR to demonstrate software installation and configuration has been completed in accordance with STERIS deployment specifications and that the interface is functional between each Medivators Advantage Plus AER and the ConnectAssure Technology (CAT) interface server(s).

C. CHANGES TO STATEMENT OF WORK

Any changes to this SOW shall be authorized and approved only through written correspondence from the CO. A copy of each change will be kept in a project folder along with all other products of the project. Costs incurred by the contractor through the actions of parties other than the CO shall be borne by the contractor.

The Contractor shall only invoice for the total amount agreed to on this procurement contract.

The Contractor shall not conduct any work not included within this SOW / provided by the original pricing of this contract, including but not limited to labor, travel, parts provision, and shipping. If any additional services or equipment is necessary, the Contractor shall contact the Contracting Officer (CO) and Contracting Officer Representative (COR) immediately. The Contractor shall be liable for any work conducted (or equipment provided) outside the scope of this SOW (original order) without approval from the CO.

D. INVOICES

1. Payment will be made upon receipt of a properly prepared detailed invoice, prepared by the Contractor, validated by the Contracting Officer’s Representative (COR), and submitted electronically through OB-10 (https://portal.tungsten-network.com/).

2. Annual subscriptions shall be invoiced immediately following the initiation of the subscription service. For subscriptions which are dependent on the installation of hardware and/or software, the subscription period shall not initiate until hardware and/or software have been delivered, installed, configured, implemented, and accepted by the COR.

Contractor shall be permitted to request acceptance from the COR following successful demonstration of system implementation (or “go-live”). Monthly and quarterly subscriptions shall be invoiced in arrears, after the conclusion of each subscription period.

3. A properly prepared invoice will contain:

a. Invoice number and invoice date

b. Contractor’s Name and Address

c. Accurate Contract number or other authorization for supplies delivered or services performed (including purchase order number and line item number).

d. Description, quantity, unit of measure, unit price, and extended price of supplies delivered or services performed.

i. Each invoice line item should be matched to corresponding contract line item

(CLIN). Contractor shall include the appropriate CLIN number in the invoice line item description.

ii. For contracts with multiple locations of performance and for which CLIN numbers are repeated for each location, each invoice line item shall specify the corresponding location in addition to the CLIN number (i.e. Line Item 1 description is CLIN 001 Site A, Line Item 2 description is CLIN 001 Site B, etc.)

e. Total amount due for all invoice line items

f. For contracts requiring the delivery of hardware, the contractor shall include evidence of shipment and delivery from the shipping carrier.

https://portal.tungsten-network.com/

E. INFORMATION SECURITY

The Authorization requirements do not apply, and that a Security Accreditation Package is not required. VA sensitive information (PII/PHI) will not be generated, stored, transmitted, or exchanged by the vendor or the installed software.