SOW Employee Accountability.docx

Statement of Work For Virtual and On-Site Employee Accountability Training

1.0 BACKGROUND:

The Naval Surface Warfare Center Indian Head Division (NSWC IHD) is committed to offering career enhancing training to its employees. The Workforce Development (WFD) Branch is responsible for coordinating employee training and career development opportunities. Employee accountability is essential in the workplace. Employee accountability training will provide necessary knowledge needed for employees to take true ownership of their work as well as gain skills for holding themselves and others accountable.

2.0 SCOPE OF WORK:

Accountability requires clarity of the performance expected by others and ourselves. This clarity is vital in helping us recognize what outcomes are within our ability to achieve or impact. Clarity cultivates the environment in which becoming personally responsible for results is the norm and the feeling of pride for accomplishment becomes the goal. Accountability and responsibility go hand-and-hand and both in the workplace are critical skills for employees at every level to master. Focusing on becoming more responsible and liable for your own work and the work of your workgroup as a whole will have a lasting effect on one’s accountability.

This training shall focus on providing an overview of one’s accountability and ability to hold others accountable within the workplace as it relates to our organizational goals and mission. The training topics shall include, but not be limited to, the following: provide participant with methods and tools to improve accountability in the workplace by evaluating their present self, fully understanding expectations set by others to increase accountable outcomes/results. The Contractor shall start by defining accountability and its importance; the accountability cycle; and discuss how each person’s own accountability shapes our work ethics and workgroup.

Tips shall be provided on how to become more reliable, organized and dedicated to work; important methods to increase accountability; discuss ways to build personal/professional ownership; isolate areas for self-improvement. Provide details on how to take independent actions and the importance of follow through. Participants should understand the characteristics of highly accountable people; discuss what controls our thinking process as it relates to accountability/responsibility; and how to develop a more accountable attitude. The training shall provide guidance on how a new approach toward accountability can build existing/new relationships while overcoming difficulties to achieve better outcomes/results.

3.0 DESCRIPTION OF REQUIREMENTS:

This Employee Accountability training shall provide employees with a greater understanding of the accountability processes as it aligns to individuals and to work teams. In order to be accountable, understanding of one’s expectations is critical. The training shall provide participants with a strategic framework to organize their individual and group expectations. It shall highlight the true understanding of accountability while reviewing fundamental elements required to build individual accountability by taking small actions such as showing up on time to meetings and follow through on all verbal and written requests/commitments. The goal of this training is to provide students with the tools required to be able to develop an accountable mindset to achieve long-term personal and professional goals and capitalize on opportunities to promote continuous organizational and personal growth.

The Contractor shall conduct Employee Accountability training two (2) times per year. Each course shall accommodate up to 30 employees. The length of the course should be six (6) hours and shall be held either virtually using MS Teams (or another Navy approved virtual platform) or on-site. If the training will be held on-site, the training should offer the option for participants to join by remote access (when required). Specific training dates will be agreed upon by the Government Technical Point of Contact (TPOC) (listed below) and the Contractor. The Contractor shall provide learning materials which should consist of workbooks, handouts and quick reference guides for each participant, up to 30 maximum per course (CDRL A001).

4.0 LOCATION:

The majority of the courses shall be conducted virtually or on-site at NSWC IHD, Indian Head/Stump Neck, MD, however, several courses during the full contract period of performance (POP) shall be offered virtually or onsite at our Picatinny, NJ location. The building locations are to be determined for each location.

The Government provided facilities and equipment, including rest rooms which will be accessible to individuals with disabilities and meets all Americans with Disabilities Act of 1990 requirements.

5.0 EVALUATIONS AND CERTIFICATIONS:

The Contractor shall provide course evaluation forms that allow participants to comment and make recommendations for improvement. The Contractor shall provide a summary of the information contained on the individual evaluation forms to the TPOC listed below. The Contractor shall deliver participant certificates upon completion of the course that includes at a minimum; the name of each participant, course title, and the course completion date (CDRL A001).

6.0 PERFORMANCE PERIOD:

The Contractor shall have a curriculum ready to deliver training and services within 60 days of contract award date.

The POP shall be for one (1) base year and four (4) option years. The base and each option year shall consist of 365 days.

7.0 GOVERNMENT FURNISHED MATERIAL:

The WFD Branch will provide all facilitation supplies. Facilitation supplies include LCD projector, flip chart or dry erase board, and markers (if required).

8.0 USE OF GOVERNMENT FACILITY:

The Government is responsible for providing the facility to accommodate 30 students and training instruction.

9.0 SECURITY:

The Contractor will ensure that all instructors are able to gain access to NSWC IHD to instruct the course. Instructors must be U.S. citizens.

10.0 GOVERNMENT TPOC:

Christine Rose, christine.rose@navy.mil, 301-744-1733.