SOW BOX Software JAGC_DRAFT.docx
DOCX document 19 KB Posted
- Attached to
- BOX Software Licenses
- Solicitation number
- W9124J-20-R-EE26
About this file
This document includes a Statement of Work and related federal contract opportunity notice for the procurement of BOX software licenses. The U.S. Army Judge Advocate General Corps seeks to acquire 1,000 brand name BOX software licenses as a software as a service over a one year base period and three one-year option periods. The licenses will include premier customer support and maintenance for patches, updates, and upgrades. The software will support the legal services JAGC provides for the Army, Soldiers, families, and retirees. The pre-solicitation opportunity is identified as solicitation number W9124J-20-R-EE26 through the Department of the Army Materiel Command Mission and Installation Contracting Command at Fort Sam Houston.
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Statement of Work (SOW) BOX Software Licenses U.S. Army Judge Advocate General Corps (JAGC)
1. Description. The U.S. Army Judge Advocate General Corps (JAGC) has a need to procure 1,000 brand name BOX software licenses to be provided as software as a service (SaaS). The licenses shall include premier BOX customer service technical support, and software maintenance for any patches, updates and upgrades as they are released for the base software licenses to ensure the delivery of quality and uninterrupted software services.
2. Background. The U.S. Army Judge Advocate General Corps (JAGC) provides legal services for the Army, its Soldiers, family members, and retirees. Judge advocates serve as prosecutors and defense attorneys for criminal trials under the Uniform Code of Military Justice; they practice international, operational, labor, contract, environmental, tort and administrative law; and provide routine legal service for the Soldier, retirees and their families. These routine legal services include, but are not limited to, preparation of powers of attorney, separation agreements, and miscellaneous Servicemember Civil Relief Act (SCRA) documents (affidavit of domicile, letter to creditor, letters terminating leases, etc.) and also assist in the deployment readiness process.
3. Period of Performance (POP): 12 month base year plus 3 (12) month option years. The option years, if used, shall be used to renew the software licenses. Refer to contract for actual performance dates.
4. Software Technical Support: Customer technical support will be provided remotely through telephone, e-mail, or online customer service assistance. Customer support will be rendered during normal working hours, Monday through Friday (except weekends and Federal Holidays), between the hours of 7:30 am to 5:00 pm. however, the contractor may be required to provide customer support outside of these hours.
4.1 Federal Holidays:
| New Year’s Day | 1st day of January | |||
| Martin Luther King Jr. Day | 3rd Monday of January | |||
| Presidents Day | 3rd Monday of February | |||
| Memorial Day | Last Monday of May | |||
| Independence Day | 4th day of July | |||
| Labor Day | 1st Monday of September | |||
| Columbus Day | 2nd Monday of October | |||
| Veterans Day | 11th day of November | |||
| Thanksgiving Day | 4th Thursday of November | |||
| Christmas Day | 25th day of December |
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