SOW ApexAda v4.4 & 5.0.docx

Statement of Work PTC ApexAda V4.4 and V5.0 for1the Mission Software Fleet Support Team (MSFST)

1.0 SCOPE

The MH-60R/S software support stand-up, Mission Software Fleet Support Team (MSFST), has been tasked to procure and maintain software. The software is currently being used by the Original Equipment Manufacturer (OEM), Lockheed Martin. PTC ApexAda V4.4 and V5.0 are currently being used for the older and newer releases of the MH-60R/S software. Both PTC ApexAda 4.4 and V5.0 require annual software support renewal.

2.0 N/A

3.0 REQUIREMENTS

3.1 Vendor shall:

3.1.1 Vendor shall provide a current license file, to include all licensing options specified in the requirements of this request, for the current version of the software application for the customer to install on their network-licensing server or Personal Computer (PC).

3.1.2 Vendor shall provide new license files as required for any new software version releases for the period of performance. License file(s) are to be delivered via e-mail to the customer's point of contact (POC) e-mail address and/or downloadable from the vendor's website and accessible to the customer’s POC registered account with the vendor. Upon contract award, the vendor shall deliver all applicable software license files via e-mail and make any software updates or upgrades accessible on the contractor’s website via users already designated user accounts.

3.1.3 Vendor shall provide all new software releases, revisions and patches as developed for the period of performance. Software shall be accessible via download from the vendor's website and accessible to the end users registered accounts with the vendor.

3.1.4 Vendor shall provide telephonic and e-mail technical support Monday to Friday (excluding Federal holidays) 9:30 a.m. to 5:00 p.m. Pacific Standard Time for the period of performance. Technical support issues typically include, but are not limited to, software configuration issues, "bugs" in the software, or licensing issues. Vendor shall provide customer directions for fixes or methodologies to resolve all such issues.

3.2 Period of Performance

3.2.1 One year commencing from the date of award. Service shall begin on the effective date of purchase order until one year.

3.3Inspection

3.3.1 In the event the services delivered under this contract by the contractor do not meet all the specifications and technical criteria established by this contract, both the contractor and Fleet Readiness Center Southwest (FRCSW) designated government personnel are to contact the Commanding Officer at COMFRC CPG, Patuxent River, MD 20670.

3.4.2 Any change in scope of work must be issued to the contractor, in writing, by the COMFRC CPG, Patuxent River, MD 20670 Contracting Officer in order to be binding on the government. FRCSW personnel are not authorized to extend the period of performance, change pricing, change terms or conditions, or allow the contractor to “fix” a problem. If an issue surfaces during the performance period, the issue shall be elevated to the COMFRC CPG, Patuxent River, MD 20670 Contracting Officer for disposition.

3.5 Invoicing and Payment

3.5.1 The method of payment shall be made by Wide Area Workflow (WAWF).

WAWF Billing information: The Contractor shall submit the invoice via WAWF. The invoice must identify the following:

a. WAWF Inspector: Don Hill, (619) 987-4460, donald.w.hill7.civ@us.navy.mil

b. WAWF Acceptor: William Fields, (619) 545‐5502, william.k.fields.civ@us.navy.mil

c. Alternate: Vilma Johnson, (619) 767-7012, vilma.h.johnson.civ@us.navy.mil

d. WAWF: Certifier Paula Stauffer, (619) 545‐3423, paula.b..stauffer.civ@us.navy.mil

3.6. Designated Government Personnel

3.6.1 TPOC: Prime – Don Hill

(619) 987.4460 donald.w.hill7.civ@us.navy.mil

Alternate – Kurimi Kolli

(619) 545-1686 kurimi.kolli.civ@us.navy.mil