SOURCES SOUGHT NOTICE.pdf

Sources Sought Notice

*= Required Field Sources Sought Notice

SUBJECT* SOURCES SOUGHT FOR Wifi Services – Columbia VAMC

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE* 66048

REQUIREMENT NUMBER* 36C255-24-AP-1772

RESPONSE DATE/TIME/ZONE 08-08-2024 11:00AM CENTRAL TIME, CHICAGO, USA

RECOVERY ACT FUNDS N

SET-ASIDE SDVOSB 100%

PRODUCT SERVICE CODE* U012

NAICS CODE* 517111 (517110 and 517312 are no longer available to use) CONTRACTING OFFICE ADDRESS Department of Veterans Affairs

Network Contracting Office (NCO) 15 3450 S 4th Street Trafficway Leavenworth KS 66048

POINT OF CONTACT* Teresa Cabanting

PLACE OF PERFORMANCE

ADDRESS Columbia (HSTV) VAMC Columbia, MO

POSTAL CODE 65201

COUNTRY USA

ADDITIONAL INFORMATION

AGENCY CONTACT’S EMAIL ADDRESS teresa.cabanting@va.gov mailto:teresa.cabanting@va.gov

DESCRIPTION

THIS IS A SOURCES SOUGHT

DISCLAIMER

This Sources Sought is issued solely for information and planning purposes and does not constitute a solicitation. All information received in response to this Sources Sought that is marked as proprietary will be handled accordingly. Responses to this notice are not offers and cannot be accepted by the Government to form a binding contract.

Responders are solely responsible for all expenses associated with responding to this

Sources Sought.

The submission of pricing, capabilities for planning purposes, and other market information is highly encouraged and allowed under this Sources Sought in Accordance

With (IAW) FAR Part 15.201(e).

SOURCES SOUGHT DESCRIPTION

This is NOT a solicitation announcement. The purpose of this sources sought is to gain knowledge of potential qualified sources and their size classification relative to NAICS

517110. Responses to this Sources Sought will be used by the Government to make appropriate acquisition decisions and after review of the responses to this Sources

Sought, a solicitation announcement may be published. Responses to this Sources

Sought are not considered adequate responses for a solicitation announcement.

The information identified below is intended to be descriptive, not restrictive, and to indicate the quality of the supplies that will be satisfactory. It is the responsibility of the interested source to demonstrate to the Government that the interested parties can provide the supplies that fulfill the required specifications and/or the authority from the manufacturer to distribute the supplies.

If you are interested and are capable of providing the sought-out supplies, please provide the requested information indicated below in #1 thru 4. Response to this

Sources Sought should include company name, address, point of contact, EUI, and size of business pursuant to the following questions:

1. Is your company considered small under the NAICS code identified under this

Sources Sought?

2. Please provide your SAM.gov Unique Entity ID (UEI) number.

3. Does your company have a Federal Supply Schedule (FSS) contract with GSA, VA NAC, or any other Federal contract, that can be utilized to procure the requirement listed above? If so, please provide the contract number.

4. Does your company have an Authorized to Distribute letter from the manufacturer? If so, please provide a copy.

Please submit your capabilities that show clear, compelling, and convincing evidence that you can provide the requirement described in the following Statement of Work.

Responses to this notice shall be submitted via E-mail are due on or before August 8, 2024 by 11:00 a.m. Central and sent to Teresa Cabanting at teresa.cabanting@va.gov.

Send all questions to Teresa Cabanting at teresa.cabanting@va.gov. Telephone responses or questions shall not be accepted.

If a solicitation is issued it shall be announced at a later date, and all interested parties must respond to that solicitation announcement separately from the responses to this Sources Sought. Responses to this Sources Sought notice are not a request to be added to a prospective offerors list or to receive a copy of the solicitation.

The Department of Veterans Affairs (VA), VISN 15 Network Contracting Office, is seeking sources that can provide the following:

Statement Of Work

BACKGROUND

Truman VA and associated CBOCs require services to support Internet access to Veterans, guests, and VA staff. The current contractor has made significant modifications to the Truman VA Guest Wi-Fi network to also support Fisher House Socket TV, Postage Machine access, and streaming media devices.

SCOPE

The contract shall consist of one (1), 12-month, Base Period and two (2), 12-month, Option Periods. The Contractor will establish and maintain for the total length of the contract, a Veterans Guest Internet Access (VGIA); a wireless Internet access service made available to everyone visiting or working at the Harry S Truman Memorial Veterans Hospital (HSTMVH), and nine (9) clinics including Community Based Outpatient Clinics (CBOC’s) and the Buttonwood VA Clinic.

Deliverables

1.The Contractor shall provide solutions meeting or exceeding all technical requirements below.

2.The Contractor shall provide public wireless internet access via 2.4GHz 802.11 ac/b/g/n or latest compatible specifications for Access Points in the specific areas (as highlighted, but not limited to) per facility drawings provided by the HSTMVH at the scheduled site visit.

3.The Contractor shall provide a cable alternative to wireless access at the HSTMVH where wireless is not appropriate, or cable preference is determined by the HSTMVH.

4.The Contractor shall provide specific bandwidth for users of the VGIA; up to wireless access point 100 locations.

• Truman VA, Fisher House, CLC

• Jefferson City CBOC

• Marshfield CBOC

• St. James CBOC

• Waynesville CBOC

• Buttonwood Clinic

• Kirksville CBOC

• Mexico CBOC

• Camdenton CBOC

• Sedalia CBOC

5.The Contractor shall provide public security for the guest internet access and private security for the vendor provided equipment.

6.The Contractor shall provide wireless isolation via Layer 1 air gap.

7.The Contractor shall adhere to all standards governed by the National Fire Protection Association (NFPA-101 Life Safety Code, 2012 Edition). No firewall discontinuities.

8.The Contractor shall be responsible for the design, configuration and installation of all cabling, access points, switches, and routers needed for the VGIA.

9.The Contractor shall provide an introduction page with usage agreements for acknowledgement at the time of login with information on the program, rules, restrictions, and usage agreements. If user does not agree and acknowledgment, user access is denied. Furthermore, users must acknowledge awareness of the risk of using a public WI-FI.

10.The Contractor shall provide 24/7/365 VGIA technical support via a call center for HSTMVH staff.

11.The Contractor shall provide 24/7/365 VGIA technical support via a call center for HSTMVH veterans and guests.

12.The Contractor shall provide, at the HSTMVH request, telephone support within two hours and on-site support within 24 hours (if required).

13.The Contractor shall provide service availability with an expected uptime of no less than 99%.

14.The Contractor shall provide the Internet bandwidth specified by the HSTMVH to provide a satisfactory user experience for customers using the VGIA service. The minimum acceptable service speed shall be a high-speed circuit with 100 Mbps upload and 1 Gbps download delivered over an appropriately sized WAN.

15.The Contractor shall monitor the typical usage of access points and Internet gateway(s) to define high usage areas; the Contractor shall notify the HSTMVH of these locations. The Contractor will help the HSTMVH re-evaluate and upgrade the bandwidth should the HSTMVH determine there is need. The number of projected users equals 1988 patient visits per day on a 250-day annual basis. The daily visit projection of 1988 is not equally divisible across the locations identified.

16.The Contractor shall provide content filtering for inclusion to the VGIA. The HSTMVH will be responsible for managing the suitability, conformity, and payment of any such web filtering product.

17.The Contractor shall be responsible for the purchase of all cabling, access points, switches, and routers needed for the VGIA infrastructure.

18.The Contractor shall test, validate, repair, replace as needed, and maintain installed VGIA equipment in concert with the HSTMVH service agreement.

19.The Contractor shall provide HSTMVH access to the WAN controller in order to monitor and access network functionality and proper operation.

20.The Contractor will be required to allow the HSTMVH to add equipment to an exemption list that will not have to accept the terms and conditions of the network.

21.The Contractor will be required to use existing infrastructure but replace legacy equipment already installed.

22. The Contractor will provide configuration and installation services for all replaced or upgraded hardware equipment.

Building Locations:

Harry S Truman Memorial Veterans’ Hospital 800 Hospital Dr.

Columbia, MO 65201

Waynesville, MO CBOC 700 GW Lane Waynesville, MO 65583

Jefferson City, MO CBOC 3430 Edgewood

Jefferson City, MO. 65109

Kirksville, MO CBOC 1510 North Crown Dr.

Kirksville, MO 63501

Marshfield, MO CBOC 1240 Banning St Marshfield, MO 65706

Sedalia, MO CBOC 981 Winchester Drive Sedalia, MO 65301

Mexico, MO CBOC 3460 South Clark Street Mexico, MO 65265

St. James CBOC 207 Matlock Drive St. James, MO 65559

Camdenton MO, CBOC 30 Lakeview Dr Camdenton, MO 65020

Buttonwood VA Clinic 3425 Buttonwood Drive Columbia, MO 65201

Project Responsibilities

1. Validation Testing Requirements or Acceptance Criteria for New Installations:

a. The Contractor shall submit a draft test plan to the VA Government POC for acceptance and comment.

b. The draft test plan shall include the following;

• The Contractor shall perform testing following installation to ensure access points and wireless service are functioning at a minimal data rate with acceptable signal to noise and power settings as determined by the site during the site survey.

• The Contractor shall discuss and confirm suggested speed test criteria in requirement with the program manager at each site.

• The Contractor shall provide a Post Survey Heat Map, which will show where the access points are located, and that they are functioning.

• The Contractor shall test for interference with existing medical center systems.

• The Contractor shall provide a final test plan that includes updates addressing any comments provided by the Government POC to the draft test plan.

2.The Contractor shall complete a site survey to guarantee prevention of interference with the existing HSTMVH wireless access, both medical and non-medical systems, and to determine all equipment required for installation.

3.The Contractor shall be responsible for the purchase and installation of all cabling, access points, POE extenders, switches, routers, and all other materials and equipment needed for the VGIA infrastructure as specified by the Contractor for completion of HSTMVH and CBOCs to “full-coverage” Wi-Fi.

4.The Contractor will establish a monthly flat-rate fee of recurring charges for Internet bandwidth service and support fees, equipment maintenance and support fees for all sights for the duration of the contract. If additional equipment is purchased by the Contractor, that equipment shall be supported at no additional cost to the Government for the duration of the contract.

Acronyms and Definitions

1. CDR: Contract Discrepancy Report. Report issued by the Government POC to the Contractor to document a supply or service found to be unacceptable during contract performance.

2. CLIN: Contract Line Item Number. Unit of work (or service) to be performed (or delivered) by the Contractor as a pay item.

3. CO: Contracting Officer. A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

4. Government POC: An individual that will perform specific technical or administrative functions.

Personnel

1. Non-Personal Services: This is a non-personal services contract. Contractor employees rendering services under this contract are not subject either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The Government shall not exercise any supervision, or control, over the contractor employees performing services herein. Contractor employees shall be accountable solely to the Contractor.

Hours of Operations

1. Business hours for the VAMC follow:

• Administrative hours: Monday through Friday, 8:00 a.m. - 4:30 p.m. CT.

• Off-Duty hours: Friday through Monday, 4:30 p.m. - 8:00 a.m.; Monday through Thursday, 4:30 pm – 8:00 am.

2. National Holidays: The 10 holidays observed by the Federal Government are:

• New Year’s Day

• Martin Luther King’s Birthday

• Presidents Day

• Memorial Day

• Juneteenth

• Independence Day

• Labor Day

• Columbus Day

• Veterans Day

• Thanksgiving

• Christmas

• Any other day specifically declared by the President of the United States to be a national holiday.

Quality Control

1. CONTRACT PERFORMANCE MONITORING. The Government POC may perform surveillance of services by any of the methods listed below:

(a). Observing actual performance;

(b). Inspecting the services to determine whether or not the performance meets the performance standards; and (c). Review of any other appropriate records.

2. When unacceptable performance occurs, the Government POC shall inform the Contractor and the Contracting Officer. This will normally be in writing unless circumstances necessitate verbal communication. In any case the Government POC shall document the discussion and place it in the Government POC file. When the Government POC determines formal written communication is required, the Government POC shall prepare a Contract Discrepancy Report (CDR), and present it to the contractor program manager. The Contractor shall acknowledge receipt of the CDR in writing. The CDR will specify if the Contractor is required to prepare a corrective action plan to document how the Contractor shall correct the unacceptable performance and avoid a recurrence. The CDR will also state how long after receipt the Contractor must present this corrective action plan to the Government POC. The Government shall review the Contractor corrective action plan to determine acceptability. Any CDRs may become a part of the supporting documentation for any contractual action deemed necessary by the Contracting Officer.

3. Pursuant to VAAR Provision 852.270-1, Representatives of Contracting Officer representative(s); The Government shall periodically evaluate the Contractor performance to ensure services are received in accordance with the performance standards set for in the contract and Statement of Work. The Government representative(s) shall evaluate the Contractor performance through inspections of observations, inspection of services or any other form of documentation and all complaints from VA personnel. The Government POC may inspect as each task is completed or increase the number of quality assurance inspections if deemed appropriate because of repeated failures or because of repeated customer complaints.

Likewise, the Government may decrease the number of quality assurance inspections if performance dictates. The Contracting Officer shall make final determination of the validity of customer complaint(s).

4. If any of the services do not conform to contract performance requirements, the Government may require the Contractor to perform the services again in conformity with contract performance requirements, at no increase in contract amount.

End of Statement of Work