Solicitation.pdf

SEE ADDENDUM

(No Collect Calls)

W91QV122R0082 13-Jul-2022

b. TELEPHONE NUMBER

804-512-1837

8. OFFER DUE DATE/LOCAL TIME

03:00 PM 04 Aug 2022

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W91QV19. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

EDWARD.K.FAISON

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

MICC-FORT BELVOIR

9410 JACKSON LOOP

BLDG. 1425

FORT BELVOIR VA 22060-5116

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W81XLC 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

ARLINGTON NATIONAL CEMETERY

RODERICK GAINER

1 MEMORIAL DRIVE, ADMIN BUILDING

ARLINGTON VA 22211

TEL: (703)-614-7135 FAX:

FAX:

TEL: (703) 806-8706 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$8,000,000

NAICS:

541410

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W91QV122R0082

Section SF 1449 - CONTINUATION SHEET

ADDENDUM 52.212-1

SECTION L

INSTRUCTIONS TO OFFERORS

Proposal Submission and Design Package Requirements

1. General. These instructions prescribe the format of the proposal and describe the approach for the development and presentation of the proposal data. These instructions are designed to ensure the submission of necessary information and to provide for the understanding and comprehensive evaluation of proposals. Carefully review this section and its relationship to Section M prior to commencing proposal preparation. All solicitation amendments must be acknowledged.

2. Submittal of Solicitation Questions. Questions, concerns, clarifications, and any other communications regarding this solicitation shall be made via email to the primary Contract Specialist, Edward Faison at Edward.k.faison.civ@mail.mil, Team Lead/Contract Specialist Oswald Pascal at Oswald.pascal.civ@mail.mil and the Contracting Officer, Kenneth L.

Mitchell at Kenneth.l.mitchell.civ@mail.mil. THE DUE DATE FOR QUESTIONS AND

COMMENTS REGARDING THIS RFP IS 25 JULY 2022 12:00PM EASTERN

STANDARD TIME ON

When submitting questions and comments, please refer to the specific text of the RFP in the Following format:

Subject: W91QV1-22-R-0082 Reference RFP Section ______, Paragraph(s) _____, Page(s) _____.

All questions will be answered via amendment and provided to all Offeror’s via the Government Point of Entry, Beta.Sam.Gov at https://sam.gov and questions will not be attributed to the submitting Offerors.

3. Proposal Submission. The offeror’s proposal shall be submitted, using the most current amendment to the solicitation, via Email as set forth below. The offeror’s proposal shall consist of four (3) separate volumes. The Volumes are Volumes I – Administrative, Volume II – Technical, Volume III – Price. The intent of this standardized format is not to limit creativity. Creativity is permitted within the parameters below to allow the Government a more fair and easy assessment of offers. THE DUE DATE FOR PROPOSAL

SUBMISSIONS IS 4 AUGUST 2022 AT 3:00PM EASTERN STANDARD TIME.

4. Discussions. It is the Government’s intent to award without discussions. Initial proposal submission should contain the offeror’s best technical proposal and prices. If discussions become necessary, the Government reserves the right to conduct them.

mailto:Edward.k.faison.civ@mail.mil mailto:Oswald.pascal.civ@mail.mil mailto:Kenneth.l.mitchell.civ@mail.mil https://sam.gov/

Proposals shall be submitted to the following email addresses:

Primary Contract Specialist: Edward Faison at Edward.k.faison.civ@army.mil Team Lead/Contract Specialist: Oswald Pascal at Oswald.pascal.civ@army.mil Contracting Officer/Division Chief: Kenneth L. Mitchell at Kenneth.l.mitchell.civ@army.mil

4.1 Format. The submission shall be clearly indexed and logically assembled. Each volume shall be appropriately numbered and clearly identified with the date and solicitation number in the header and/or footer and shall begin at the top of each page. (.doc) files shall use the following pages setup parameters:

Margins – Top, Bottom, Left, Right – 1” Gutter –0” From Edge – Header, Footer – 0.5” Page Size, Width – 8.5” Page Size, Height – 11”

The following additional restrictions apply: Each paragraph shall be separated by at least one blank line. A standard, 12-point minimum font size applies. Calibri fonts are required. Tables and illustrations may use a reduced font size not less than 8-point and may be landscape.

1Email Files. To the extent possible, proposals shall be submitted in one email with four file volumes, unless files are too large. The subject line of the email(s) shall be “Company Name

– RFP No. W91QV1-22-R-0082”. “If more than one email is sent, include the volume name(s) in the subject line of the email after the RFP No.

2 Page Count. The file name convention and page count for each volume is as follows:

Volume Title File Name¹ Maximum Number of Pages²

Volume I – Administrative

Company Name_ Multi- Purpose Room_ V1.docx

NTE 30 pages, excluding covers, title pages, executive summaries and table of contents

Volume II – Technical Capability

Company Name_ Multi- Purpose Room_ V2.docx

NTE 50 pages, excluding resumes, covers, title pages, executive summaries, table of contents, drawings and Quality Control Plan Quality Control Plan has no page limit.

Volume III– Price

Company Name_ Multi-Purpose Room_ V3.docx

No page limit.

mailto:Edward.k.faison.civ@army.mil mailto:Oswald.pascal.civ@army.mil mailto:Kenneth.l.mitchell.civ@army.mil

¹ Those pages that exceed the page counts for each volume or attachment will not be evaluated.

Offerors are expected to discuss the required content within the page limits set for each volume as provided in the above chart.

3 Content Requirements. All information shall be confined to the appropriate volume. The offeror shall confine submissions to essential matters, sufficient to define the proposal details, in a concise manner, to permit a complete and accurate evaluation of each proposal.

Each volume of the proposal shall consist of 1) a Cover Sheet that identifies the Volume 2) Table of Contents 3) Summary Section and 4) the Narrative discussion. The Summary Section shall contain a brief abstract of the volume. Proprietary information shall be clearly marked.

The following shall be included in the Narrative discussion:

Volume I – Administrative – Offerors must submit the SF1449 in its entirety. Offerors must fill in all information required in block 17a. Including offeror’s Cage Code. Offerors must also return any applicable SF30 – amendment cover sheets. Both the SF1449 and the SF30s shall be signed and dated by an official having the authority to contractually bind the firm. In addition, a complete copy of the offeror’s System for Award Management (SAM) record, inclusive of Representations and Certifications shall be submitted

Volume II – Technical Capability (Non price) –The Technical Volume shall be clear, concise, and include sufficient detail for effective evaluation and for substantiating the validity of stated claims. Legibility, clarity and coherence are very important. Your responses will be evaluated against the factors defined in Addendum to FAR 52.212-2, Evaluation – Commercial Items. The proposal should not simply rephrase or restate the Government's requirements, but rather shall provide convincing rationale to address how the offeror intends to meet these requirements. Statements that the offeror understands, can, or will comply with the PWS (including referenced publications, technical data, etc.); statements paraphrasing the PWS or parts thereof (including applicable publications, technical data, etc.); and phrases such as “standard procedures will be employed” or “well known techniques will be used,” etc., will be considered unacceptable. Offerors shall assume that the Government has no prior knowledge of their facilities and experience, and will base its evaluation on the information presented in the offeror's proposal. Elaborate brochures or documentation, binding, detailed art work, or other embellishments are unnecessary and are not desired.

The Technical Volume shall, at a minimum, be prepared in a form consistent with the Performance Work Statement (PWS) and the evaluation criteria for award set forth in this solicitation. The section shall be prepared in an orderly format and in sufficient detail to enable the Government to make a thorough evaluation of the contractor’s technical competence and ability to comply with the contract task requirements specified in the PWS Part 5. The offeror shall address as specifically as possible the actual methodology he/she would use for accomplishing the PWS tasks. The Technical Volume shall be organized according to the following three sub-factors as outlined below:

Sub-Factor 1:

Quality Control Plan (QCP): The Offeror shall provide a QCP demonstrating its methodologies for ensuring sustained quality improvement. The Offeror shall submit a QCP for measuring, attaining, and managing quality of performance under this contract.

The Offerors shall provide performance standards and metrics that align with the organizations requirements. The Offeror’s QCP shall explain the manner in which the Offeror shall ensure all contract requirements are being accomplished in accordance with the contract to include monitoring, inspecting and correcting deficiencies in a manner that is appropriately tailored to the work outlined in the Section 5 Specific Task, Part 1.6 Quality Control and Exhibit 1 “Performance Requirement Summary” . Describes quality control processes and methods which will ensure only high quality materials and equipment are utilized.

. Describes the tools/methods to be used to identify poor performing subcontractors and/or in-house personnel as applicable.

. Describes the procedures and processes used to track work progress.

. Describes how often work will be inspected and how interface with Government inspectors will be accomplished.

Sub-Factor 2:

Work Plan: The Offeror shall provide a scheduling narrative describing how they propose to accomplish the tasks outlined in the PWS Part 5, which demonstrates his/her, company’s capability of planning, managing and performing the work outlined under each task. The narrative should clearly articulate the required steps to achieve each specific tasks in the PWS Part 5. The plan should include but not limited to goals/objective, resources, constraints, strategies, communication plan, appendices, abstract and summary. This shall include the labor estimates for each of the tasks, and considers the information contained in the RFP to include the technical exhibits to consider scheduling.

Sub-Factor 3:

Key Personnel: The ability to perform the work outlined in PWS Section 5 must be clearly demonstrated by the capabilities shown in your proposal. Included in this section shall be the offeror’s proposed.

. Documentation shall clearly establish that the proposed individuals has specialized exhibit panels, artifact mounts, and exhibit labels and be able to undertake the creation and fabrication of larger exhibits and interpretive displays. The contractor must also be able to create and if necessary, install large outdoor signage. IAW PWS Section 1.2

. Documentation shall clearly establish that the proposed individuals meet the minimum requirements of 7 years of SAP experience and a minimum of 4 years’ experience in GFEBS IAW PWS Section 1.6.12.

. Documentation shall clearly establish that the proposed individuals must be certified by the American Institute of Conservation and have proven expertise in the care, handling, and conservation of historic materials. IAW Part 6 of the PWS Section 6.1.1 “Qualification”

. Documentation may contain a section that indicates which experience it proposes meets the minimum requirement.

An offer can be rejected if a written commitment from the persons listed in the proposal as “Key Personnel” is not also submitted with resume.

Volume III – Price – The offeror shall complete the Schedule of Supplies/Services page(s) of the Standard Form (SF) 1449, of the solicitation with pricing for each contract line item (CLIN). The offeror shall include a spreadsheet with the breakout of the proposed labor categories and all estimated supplies, equipment and materials. The offeror shall shall include a breakout of the proposed labor categories with fully loaded hourly labor rates, G&A, overhead, profit, and total estimated material and other costs.” The Offeror shall provide fully burdened labor rates for all personnel for the base year and all option years as well as projected costs for the supplies, equipment and material in accordance with the historical estimates. All dollar values shall be rounded to the nearest whole cent; any dollar values containing more than two

(2) decimal places will be rounded to the nearest whole cent. Offeror’s shall not submit a price for the extension of services period at FAR 52.217-8. If items required to meet the intent of the PWS are missing or inaccurately estimated, the Offeror is expected to address the inadequacy in their narrative and provide for the addition(s) in their cost proposal.

ADDITIONAL INSTRUCTIONS

(a) Data Universal Numbering System (DUNS) Number. (Applies to all proposals exceeding $3,000, and proposals of $3,000 or less if the solicitation requires the Contractor to be registered in the System for Award Management (SAM) database. The offeror shall enter, in the block with its name and address on the cover page of its bid, the annotation “DUNS” or “DUNS +4” followed by the DUNS or DUNS +4 number that identifies the offeror's name and address. The DUNS +4 is the DUNS number plus a 4-character suffix that may be assigned at the discretion of the offeror to establish additional SAM records for identifying alternative Electronic Funds Transfer (EFT) accounts (see FAR Subpart 32.11) for the same concern. If the offeror does not have a DUNS number, it should contact Dun and Bradstreet directly to obtain one. An offeror within the United States may contact Dun and Bradstreet by calling 1-866-705-5711 or via the internet at http://fedgov.dnb.com/webform. An offeror located outside the United States must contact the local Dun and Bradstreet office for a DUNS number. The offeror should indicate that it is an offeror for a Government contract when contacting the local Dun and Bradstreet office.

All responses shall be received by the date and time that proposals are due. MICC-Fort Belvoir is not responsible for responses that are not received for any reason. The Questionnaire shall be forwarded to this designated point of contact, NOT back to the offeror.

For any contracts that did not/do not meet original schedule or technical requirements, provide a brief explanation of the reason(s) for the shortcomings and any corrective action(s) taken to avoid recurrence. The offeror's shall list each time the delivery schedule was revised and provide an explanation of why the revision was necessary. All Requests for Deviation and Requests for Waiver shall be addressed with respect to causes and corrective actions. The offeror's shall indicate if any of the contracts listed were terminated and the type and reasons for the termination.

SITE VISIT IS NOT REQUIRED

ADDENDUM 52.212-2

SECTION M

BASIS FOR AWARD

The award will be made to the lowest priced technically acceptable proposal. Proposals will be evaluated for technical acceptability, but will not be ranked using the non-price Factor and Sub- Factors. In order for an Offeror to be considered for award, the proposal must receive an “Acceptable” rating in every non-price Sub-Factor. A proposal receiving a rating of “Unacceptable” in any non-price Sub-Factor will receive an “Unacceptable” rating on Technical Capability (Non-Price) and not be eligible for award.

EVALUATION CRITERIA

The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

A. Technical Capability (Non-Price) . Sub-factor 1: Quality Control Plan . Sub-factor 2: Work Plan . Sub-factor 3: Key Personnel

B. Price

FACTORS TO BE EVALUATED

The following factors shall be used to evaluate offers: Factor A, Technical Capability (Non- Price) which has three (3) sub-factors 1) quality control plan, 2) work plan and 3) key personnel Factor B, Price.

The following definitions will be used in evaluating the offeror’s proposal against the technical requirement

FACTOR A. TECHNICAL CAPABILITY (NON-PRICE)

Offeror shall provide narrative as to their understanding of the specific requirements and the overall scope of work required within the Performance Work Statement (PWS). The Offeror shall provide a scheduling narrative describing how they propose to accomplish the tasks outlined in the PWS, which demonstrates their capability of planning, managing and performing the work outlined under each task. Details should cover, at a minimum:

Sub-factor 1: Quality Control Plan: The Government will evaluate how the offeror intends to monitor, inspect, and correct deficiencies for the requirements of the PWS. The offeror’s QCP must be tailored to performing at Arlington National Cemetery and the U.S. Soldier’s and Airmen’s Home National Cemetery, and must address the specific tasks and standards required in the PWS. The Quality Control Plan shall clearly meet the minimum requirements outlined in PWS paragraph 1.6.1 “Quality Control (QC)” and Exhibit 1 “Performance Requirement Summary” (PRS). The Technical Capability (Non-Price) rating will be based on an “Acceptable” / “Unacceptable” basis. The following definitions will be used in evaluating the offeror’s proposal against the technical requirement.

Rating Description Acceptable Proposal meet the minimum requirements of the solicitation Unacceptable Proposal do not meet the minimum requirements of the solicitation

Sub-factor 2: Work Plan: The Offeror shall provide a scheduling narrative describing how they propose to accomplish the tasks outlined in the PWS Part 5, which demonstrates his/her, company’s capability of planning, managing and performing the work outlined under each task.

The narrative should clearly articulate the required steps to achieve each specific tasks in the PWS Part 5. The plan should include but not limited to goals/objective, resources, constraints, strategies, communication plan, appendices, abstract and summary. The offeror’s work plan must be tailored to performing at Arlington National Cemetery and U.S. Soldier’s and Airmen’s Home

National Cemetery. The work plan submitted with the proposal shall clearly meet the minimum requirements demonstrating goals and objectives of specific tasks outlined in Part 5 of the PWS.

The Technical rating will be based on an “Acceptable” / “Unacceptable” basis. The following definitions will be used in evaluating the offeror’s proposal against the technical requirement:

Rating Description Acceptable Proposal meets the requirements of the solicitation.

Unacceptable Proposal do not meet the requirements of the solicitation.

Sub-factor 3: Key Personnel – The Government will evaluate the degree to which the offeror’s proposal demonstrates the ability to provide qualified key personnel and staff/workers in a timely manner, and a management plan for execution of all of the tasks in the PWS. The offeror’s proposal must describe a management approach to oversee tasks to ensure quality deliverables.

The offeror must provide documentation for the key personnel (Site Manager) that reflects commercial experience as directed supervisor that has specialized exhibit panels, artifact mounts, and exhibit labels and be able to undertake the creation and fabrication of larger exhibits and interpretive displays and be able to create and if necessary, install large outdoor signage. IAW PWS Section 1.2. The individuals must be certified by the American Institute of Conservation and have proven expertise in the care, handling, and conservation of historic materials as outlined in the PWS Part 6. The proposed individuals at a minimum must have 7 years’ of SAP experience and 4 years of GFEBS IAW PWS Section 1.6.12. These individuals must demonstrate the operational knowledge, and relevant and sufficient experience and skill to complete the tasks outlined in the PWS. The Technical rating will be based on an “Acceptable” / “Unacceptable” basis. The following definitions will be used in evaluating the offeror’s proposal against the technical requirement.

Rating Description Acceptable Proposal meets the requirements of the solicitation Unacceptable Proposal do not meet the requirements of the solicitation

FACTOR B. – PRICE

The Price Factor will not be scored or rated. Offered pricing response will be evaluated for completeness, price reasonableness, and pricing balance in accordance with FAR 12.602(b).

Options: The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s). As part of price evaluation, the government will evaluate its option to extend services (see FAR Clause 52.217-8) by adding one-half of the offeror's final option period prices to the offeror's total price. Thus, the offeror's total price for the purpose of evaluation will include the base period, 1st option, 2nd option, 3rd option, 4th option, and 1/2 of the 4th option. Offerors are not required to enter a price for the six-month period.

Definitions:

• Completeness/Accuracy: The Offeror’s proposal is in compliance with the Price Volume instructions in the RFP.

• Reasonableness: A price is reasonable if, in its nature and amount, it does not exceed that which would be incurred by a prudent person in the conduct of competitive business.

• Unbalanced: Unbalanced pricing exists when, despite an acceptable total evaluated price, the price of one or more contract line items is significantly over or understated as indicated by the application of price analysis techniques.

A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either part.

Before the Offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

PERFORMANCE WORK STATEMENT

Performance Work Statement ( PWS) Fo r

Interpretive Displays and Exhibit Support For

Historians, Arlington National Cemetery (ANC)

PART 1

1.0 GENERAL. This is a non-personnel service contract for the design and fabrication of interpretive displays and exhibit support at Arlington National Cemetery (ANC). These efforts include the design and fabrication of graphic, digital, and/or physical interpretive displays and exhibits to include digital exhibits, outdoor physical signs, labels, mounts and other exhibit supporting items and materials. These efforts are critical to the interpretation and exhibit programs of ANC, to include interpretative signs as required by the Southern Expansion MOU.

The Government shall not exercise any supervision or control over the contract service providers performing services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 DESCRIPTION OF SERVICES/INTRODUCTION. The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to support conservation of memorial tribute items as defined in the Performance Work Statement except for those items specified as Government furnished property and services. The contractor shall perform to the standards in this contract.

All design and fabrication will be performed at the location of the contractor, installation will take place in the Multipurpose Room of the Welcome Center at ANC.

1.2 BACKGROUND. Arlington National Cemetery is our nation's most sacred shrine and the final resting place for our most revered military and civilian leaders. ANC receives four to six million visitors per year - including visits from the President of the United States, other heads of state, family members of the deceased, and millions of tourists from around the world. The ANC History Office curates three different exhibit galleries. It also creates at no more than three temporary exhibits every year. In accordance with Army Regulation AR870-20 and proper museum practices, the History Office needs a vendor with specialized exhibit panels, artifact mounts, and exhibit labels. The contractor must also be able to undertake the creation and fabrication of larger exhibits and interpretive displays. The contractor must also be able to create and if necessary, install large outdoor signage.

1.3 OBJECTIVE. The objective of this project is to provide design, fabrication, and installation of graphic, digital, and/or physical interpretive displays and exhibits to include digital exhibits, outdoor physical signs, labels, mounts and other exhibit supporting items and materials at ANC to include the Multi Purpose Room in the Welcome Center.

1.4 SCOPE. Services include the design, fabrication and installation of exhibit components, exhibits, signs, museum labels, artifact mounts, interpretive displays, and digital exhibits.

1.5 PERIOD OF PERFORMANCE. The contract shall be a twelve (12) month base year plus four (4) twelve month option years.

1.6 General Information

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non- recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The Government will record all surveillance observations on a quarterly basis. When an observation indicates defective performance, the COR will require the Contractor’s representative at the site to initial the observation documentation. The contractor’s representative initialing the observation documentation does not necessarily constitute the concurrence with the observation, only acknowledgment. Government surveillance of tasks may occur at any time during the performance period.

After acceptance of the quality control plan, the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QCP system. Upon award, contractor shall provide a copy of the QCP to the COR for approval and revised QCP shall be submitted to the COR as changes occur during the term of the contract within 14 days prior to implementation.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3. Recognized Holidays: Contractors are not allowed to work during Federal Holidays

New Year’s Day Birthday of Martin Luther King, Jr.

Washington’s Day Memorial Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day

1.6.4. Hours of Operation: The contractor is responsible for conducting business, between the hours of 8:00 am – 5:00 pm Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The principal place for work is at the contractor’s facility. The contractor shall have access to government regulations and technical manuals. Installation will take place at the Multipurpose Room of the Welcome Center.

1.6.6. Type of Contract: Type of contract is Firm-Fixed Price.

1.6.7. Security Requirements: Contractor personnel or any representative of the Contractor entering Arlington National Cemetery shall abide by all security rules and regulations. Contractor shall coordinate with the ANC security office to ensure all Contractor employees have received the appropriate security background check, see paragraph 1.6.7.3.2 and 1.6.10 below. The Contractor is solely responsible for processing employees through the Department of Homeland Security e-Verify system, and should consult with that agency for any questions.

1.6.7.1. Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.2. Search and Seizure: All persons, bags, purses or other packages or parcels and vehicles on Arlington National Cemetery are subject to an administrative search. Failure to consent may result is access being denied.

1.6.7.3. Cemetery Access: The Contractor shall be responsible for ensuring all contractor personnel authorized to perform work under this contract obtain cemetery access. Within ten (10) days after contract award, Contractor shall submit to the Contracting Officer and Contracting Officer Reprehensive (COR) the names of all personnel working under this contract. Changes in contractor personnel reporting for duty shall be submitted within 24 hours of the change taking place. All Contractor employees shall have on them, at all times, positive/valid, photographic identification.

1.6.7.3.1. The Contractor shall carry passes issued by Arlington National Cemetery for all vehicles entering the Cemetery, whether company-owned or employees’ private vehicles. The Contractor Project Site Manager shall maintain a current list of all vehicles and individuals issued such passes. The Contractor shall provide a list of these vehicles to including pertinent information as directed by ANC Security, to the COR within ten (10) days of contract award and within one (1) day of any changes to the list throughout the contract’s period of performance.

1.6.7.3.2. Background Investigation Requirements. The Contractor shall provide a complete list of all employees performing services under this contract to ANC security personnel within ten

(10) days of contract award, and will include full name and Social Security Number. The ANC Security Office will perform a criminal records check on all proposed contractor employees and provide approval or disapproval to the contractor within two (2) business days. After contract award, the contractor shall provide the names and social security numbers of new/replacement personnel to the ANC Security Office for approval no later than ten (10) days prior to the proposed new/replacement hire performing on the contract. The ANC Security Office will verify that the new Contractor employees have the appropriate investigation and adjudication. The contractor shall not add or replace personnel on the contract without receiving approval from the ANC Security Office.

1.6.8. Standards of Conduct: Contractor shall ensure all personnel performing duties under this contract understand and adhere to the following standards of conduct:

• Negligence: Neglect of duties shall not be condoned. Neglect includes sleeping on duty, conducting personal affairs on duty, talking on cellular telephones (for personal reasons), reading unauthorized material (books, newspapers, magazines), listening or watching any audio/video equipment (radio, tape or compact disk players, television, DVD player) while on duty, unreasonable delays or failures to carry out assigned tasks, and refusing to render assistance or corporate in upholding the integrity of work site security

• Disorderly Conduct: Use of abusive or offensive language, quarrelling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities, which interfere with normal and efficient government operations.

• Intoxicants: The Contractor shall not allow any employee (prior to or while on duty) to possess, sell, consume, or be under the influence of intoxicants, drugs, alcohol, or substances, which produce similar effects.

• Criminal Actions: Contractor employees may be subject to criminal prosecution for any violation of the law while in a duty status or while on federal property. If the employee becomes involved in criminal activity or becomes the subject of an official criminal investigation while not on duty that directly affects the employee’s ability to perform duties, the employee shall report the incident to the employer immediately or when it is reasonable, but at no time less than 8 hours prior to next shift assignment.

• Official Documents: Falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records is strictly prohibited.

• Government Property: Unauthorized use, theft, or vandalism of government property is strictly prohibited.

• Immoral Conduct: Sexual harassment, inappropriate touching, use of sexually explicit language or vulgarity, or the possession or display of sexually explicit material or any conduct of a sexual nature that is reasonably considered as offensive is strictly prohibited.

• Unethical Behavior: The solicitation or acceptance of gratuities, gifts or tips for duties performed, misusing company time, abusive or misuse of authority, employee thefts in accordance with this contract is strictly prohibited.

• Tobacco Products: The use of cigarettes, electronic cigarettes, cigars, snuff, chewing tobacco, or other tobacco products in view of the public, while standing stationary posts or while conducting mobile patrols is strictly prohibited.

1.6.9. Key Control: The Contractor shall establish and implement methods of making sure not all keys and access codes issued to the Contractor by the Government are lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

1.6.9.1. The Contractor shall immediately report any occurrence of duplicated, misplaced, or lost keys to the Contracting Officer and COR after discovery of occurrence, and submit a written report to the Contracting Officer by close of business the next workday. The written report shall provide complete details relating to duplication, misplacement, or loss. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor. All performance failures shall be addressed within 8 hours when identified.

1.6.9.2. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.9.3. Lock Combinations: The Contractor shall establish and implement methods of ensuring that no lock combinations are revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.9.4. Gate Access: The Contractor shall establish and implement methods of ensuring that no gate access codes are revealed to unauthorized persons. The Contractor shall notify the COR when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s QCP.

1.6.10. Security Training Requirements: Contractor shall ensure all personnel receive security-related training in accordance with applicable DOD, Army, and ANC policies and regulations.

The Contractor may use its own training materials provided the materials are reviewed and approved by the ANC security office within five (5) days prior to training being conducted. The Government will not be responsible for the cost of The Contractor may receive training materials and presentations from the ANC security office; however, it is the Contractor's responsibility to ensure all personnel receive the training.

1.6.10.1. Access and General Protection/Security Policy and Procedures: Contractor and all associated sub-contractor employees will comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor will also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.10.2. iWatch Training: All Contractor and associated subcontractors shall brief all employees on the local iWatch program (training standards provided by the Arlington National Cemetery Antiterrorism Officer (ATO). This locally developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within ten (10) calendar days of contract award and within five (5) calendar days of new employee’s commencing performance, with the results reported to the COR no later than ten (10) days after contract award.

1.6.10.3. Access to Government Information Systems: All contractor employees must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services.

1.6.10.4. The Contractor shall ensure all personnel receive an annual awareness briefing or training on Combating Trafficking in Persons (CTIP). Proof that all personnel received CTIP awareness or training shall be made available to the Government upon request. Certificates of completion shall be submitted within fifteen (15) calendar days after contract award or effective date of employment throughout contract period and annually thereafter. Results shall be reported NLT five (5) calendar days after completion of annual training.

1.6.11. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings, the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.11.1. Performance Evaluation Meetings: The Contracting Officer may require the Site Manager to meet with the Contracting Officer, Contracting Officer Representative (COR), and other Government personnel as deemed necessary to review quality control issues or other matters relevant to the performance of this contract. Written minutes of such meetings will be recorded by the Government and signed by the Site Manager and the Contracting Officer or COR and distributed within five (5) workdays after the meeting. The Contractor may request a meeting with the Contracting Officer or COR when the Contractor believes such a meeting is necessary.

Written minutes of such meetings shall be recorded by the Contractor and signed by the Site Manager and the Contracting Officer or COR and distributed within five (5) workdays after the meeting. In either case if the Contractor does not concur with any portion of the minutes, recorded by the Government or the Contractor, such non-concurrence shall be provided in writing to the Contracting Officer within two (2) calendar days following receipt of the minutes.

1.6.12. Key Personnel: The contractor shall provide consultation services to support the tasks below. Contracted Personnel should have a minimum of Seven years of SAP experience.

Personnel should have a minimum of four years of GFEBS specific experience.

The Contractor shall provide monthly training in all GFEBS process areas. Contractor shall provide special instructions and consulting services to provide onsite support for GFEBS.

Contractor shall maintain advanced working knowledge of the GFEBS. The Contractor shall provide all services, personnel, materials, audio visual aids, and training aids as needed for recommendations and informational purposes. Contractor shall research, coordinate, integrate formal training, and validate as required, to train users and advise leadership in application for utilization of GFEBS.

1.6.12.2. Identification of Contractor Employees: The Contractor (to include subcontractors) shall provide a nametag on all contractor employee uniforms that clearly identify the name of the contractor company. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties shall identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They shall also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.12.3. Supervision of Contractor Employees: The Government will not exercise any supervision or control over Contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government.

The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor employees.

1.6.13. Conduct of Personnel: The Contracting Officer may require the Contractor to remove from the job site any employee working under this contract for reasons of misconduct, security, or found to be under the influence of alcohol, drugs, or other incapacitating agents. Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is necessary in the interest of the Government. In accordance with (IAW) Joint Ethics Regulations, DOD 5500.7-R, and 18 U.S.C. 1382 (1972), the cemetery Executive Director (who has authority such as an installation commander) has the authority to b a r individuals from the cemetery. The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement of providing sufficient personnel to perform the services as required by this contract.

1.6.13.1. Contractor conduct and recognition of ceremonies: Contractor shall be responsible for ensuring that contract work does not cause any funeral, ceremony, procession or visitation to be delayed, altered, or otherwise impacted in such a way that the dignity or security of the event is compromised. The Contractor’s Site Manager shall be responsible for staying abreast of all such upcoming events.

1.6.13.2. Drug Free Workplace: Contractor shall enforce a ban on all alcohol and drugs – both their sale and usage (or the effects of their usage) by any Contractor employee while on duty at Arlington national Cemetery. The Contractor shall adhere to the terms of FAR 52.223-6 - Drug- Free Workplace in performance of this contract.

1.6.13.3. Professional Appearance: Contractor shall maintain a neat and professional appearance throughout its workforce, vehicles, equipment, work sites, and staging areas. Personal appearance will be at the discretion of the Government in compliance with and approved by ANC Security; as it pertains to jewelry, hairstyles and tattoos. Uniforms is to be serviceable, clean, fitted and not present an overly faded appearance.

1.6.13.4. Professional Behavior: Contractor shall ensure all contract employees behave with appropriate decorum, courtesy, and respect while within the Cemetery or at its perimeter or entrances. All persons shall comply with the prohibitions found in law, regulation and policy to include but not limited to 32 CFR part 553. Shouting, cursing, angry outbursts, sleeping, intoxication, and violence or criminal acts of any kind will not be tolerated and is cause for immediate removal from the Cemetery and/or prosecution.

1.6.13.5. Smoking: The Contractor shall comply with ANC’s policy on smoking and AR 600-63, Army Health Promotion, which establishes uniform policies governing the use of tobacco products on Government real property.

1.6.13.6.