Solicitation 36C24221Q1304.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. DUNS: DUNS+4:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 53

630-21-2-4307-0008

36C24221Q1304 08-16-2021

MILLS, BRAD | William.Mills4@va.gov 914.737.4400 x202074 08-27-2021

4:00 PM EDT

36C242 Department of Veterans Affairs Network Contracting Office 2 James J. Peters VA Medical Center 130 West Kingsbridge Road Bronx NY 10468-3904

X 100

X

811219

$22 Million

N/A

X

See Delivery Schedule

36C242

Department of Veterans Affairs James J. Peters VA Medical Center Network Contracting Office 2

Tungsten Network https://www.tungsten-network.com/ customer-campaigns/veteransaffairs/

See CONTINUATION Page

This requirement is for RTLS Asset Tracking Sustainment Support Services for the VA New York Harbor Healthcare System at the Manhattan and Brooklyn campuses. Performance period is for one year with no option years, as follows:

Base Year: 09/15/2021 through 09/14/2022

See CONTINUATION Page

X X

X 1

BRAD MILLS

Contracting Officer

36C24221Q1304

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 STATEMENT OF WORK

B.3 PRICE/COST SCHEDULE

ITEM INFORMATION

B.4 DELIVERY SCHEDULE

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (OCT

2018)

C.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.3 VAAR 852.212-70 PROVISIONS AND CLAUSES APPLICABLE TO VA

ACQUISITION OF COMMERCIAL ITEMS (APR 2020)

C.4 VAAR 852.219-74 LIMITATIONS ON SUBCONTRACTING—MONITORING AND

COMPLIANCE (JUL 2018)

C.5 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)

C.6 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (JAN 2021) (JUL 2020)

(DEVIATION)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

D.1 See attached document: LIMITATIONS ON SUBCONTRACTING CERTIFICATION.

D.2 See attached document: PAST PERFORMANCE QUESTIONNAIRE

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL ITEMS (JUL 2021) 29

E.2 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.3 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS

AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (OCT 2020)

E.4 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.5 52.212-2 EVALUATION—COMMERCIAL ITEMS (OCT 2014)

E.6 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL ITEMS (FEB 2021) (JUL 2020) (DEVIATION)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C242 BRAD MILLS | William.Mills4@va.gov

Department of Veterans Affairs Network Contracting Office 2 James J. Peters VA Medical Center

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[ ] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly [ ]

b. Semi-Annually [ ]

c. Other [X] Monthly

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Tungsten Network https://www.tungsten-network.com/ customer-campaigns/veteransaffairs/

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.2 STATEMENT OF WORK

1.0 BACKGROUND

Real Time Location System (RTLS) Asset Tracking (AT) capability is currently provided by CenTrak RTLS Technology and Intelligent InSites Middleware in the VA Medical Centers. RTLS is supplemented via the Intelligent InSites (aka Infor) Asset Management Business Intelligent (BI) Solution as well as CenTrak Location services technology.

RTLS technology combines a variety of signaling and wireless communication methods to determine the location of tagged assets. Knowing the location of tagged assets can be used to speed up annual inventory, locate equipment, reduce theft/loss, track patients and supplies to maintain effective inventory levels.

Active RTLS technology uses tags that transmit a Radio Frequency ID (RFID) through Wi-Fi at a regular interval. The same tags may also listen for and report the receipt of other signaling technologies like infrared (IR) or low frequency (LF) emitters. These technologies are designed for room level accuracy. VA’s Asset Tracking solution uses Active Tags. AT is one of three RTLS business use cases deployed by VA, and one of eight that VA has identified. At those VISN facilities currently operating AT, AT data is collected and transferred from the CenTrak system to the Intelligent InSites system. InSites for AT is a RTLS specific Business Intelligent platform that leverages location-based data to provide users with the following information:

• A real-time GUI display of location status for individual assets

• A set of statistically based reports and dashboards that present the state of the RTLS inventory, as well as the employment of individual assets.

RTLS users may access and use individual application functionality directly from CenTrak or from InSites.

The InSites implementation can also be interfaced to VA’s Veterans Information Systems and Technology Architecture (VISTA) Automated Engineering Management System /Medical Equipment Reporting System

(AEMS/MERS).

AEMS-MERS is a VISTA legacy package that supports IT Equipment management, transfer and tracking.

Currently, MuleSoft Enterprise Service Bus (ESB) is deployed as part of the interface solution to VISTA.

2.0 CONTRACTOR QUALIFICATION

2.1 Proof of partnership - Contractor must provide proof of partnership with Infor (formerly known as Intelligent InSites) and CenTrak.

2.2 Technical Expertise – In performance of the tasks enclosed, the Contractor shall use and have expertise or certification as necessary in the following software and technologies as listed in Table 1.

Table 1

3.0 SCOPE OF WORK

The Contractor shall provide RTLS Operation and Maintenance (O&M) services, inclusive of RTLS application client and server software, operating system maintenance, operational support services and RTLS hardware. The Contractor shall provide these services for the RTLS production and pre-production environments.

The Contractor shall operate, repair, and maintain systems, applications, and Information Technology (IT) environments in support of RTLS applications and system components. The RTLS sustainment services shall include the following functions:

3.1 PREVENTIVE MAINTENANCE

The Contractor shall deploy software updates and upgrades in the execution of RTLS preventive maintenance tasks.

Additionally, the Contractor shall maintain and modify infrastructure system configurations to address functionality, security, or connectivity issues. Most RTLS application minor updates are released once or twice a year, while major updates are done annually. Updates to any individual application may vary in each period of performance but will collectively average out over time.

For RTLS preventive maintenance, the Contractor shall:

a. Perform modifications to RTLS software installations and operational configurations to maintain and improve system performance, and to detect and correct latent faults in software and hardware products before they become operative faults. A latent defect or condition is one that is present but hidden from regular means of detection or yet to have an operational impact. An operative or effective fault is a fault activity impacting nominal system operations or business functionality.

b. Monitor the performance of the RTLS system, including system resources such as processor, memory and disk utilization and verify that performance thresholds are within nominal operating range, and take corrective action necessary to mitigate or relieve RTLS performance deviations and respond proactively to actionable alert and threshold notifications. The Contractor shall log and notify VA of any performance deviation, and any known or suspected rationale for the deviation in the Maintenance Activity Log as part of the Monthly Activity Report.

c. Engage in an ongoing inspection of RTLS to identify operative and latent defects in RTLS functions, software scripts, and software and hardware configuration. The Contractor shall make actionable recommendations that address any defects detected. Recommendations shall be verbally relayed to the COR and documented in the Maintenance Activity Log as part of the Monthly Activity Report.

d. Coordinate with COR to determine timing windows for patch / upgrade installations. This may take place outside of regular business hours.

e. Identify, download and install or manage the installation of RTLS application software patches and upgrades.

f. Coordinate with VA POCs identified by the COR to shut down, reboot or restart RTLS systems (e.g., Intelligent InSites, CenTrak) and RTLS supporting Systems (e.g., SSOi), following VA or RTLS IT maintenance, recovery or software patching.

g. Verify correct operation of RTLS after every patch installation.

h. If operating system patches are shown to interfere with RTLS operation, coordinate with VA POCs identified by the COR before backing out any operating system patch(es).

3.2 CORRECTIVE MAINTENANCE

Corrective Maintenance is the reactive maintenance performed to identify, isolate, and rectify RTLS operating faults.

Corrective Maintenance is applicable to both RTLS software and hardware. For RTLS corrective maintenance, the Contractor shall:

a. Perform troubleshooting to identify and isolate faults causing any failure or degradation of service in RTLS software and hardware components and systems.

b. Execute RTLS backup procedures in the event of RTLS primary software and hardware component service failures.

c. Execute the appropriate RTLS recovery procedures following the restoration of RTLS primary services from a partial or full system failure. Restoration shall include resumption with all data and capabilities available prior to the backup inducing event, and restoration to nominal operational state of RTLS hardware devices, including hard drives, component boards and processing units.

d. VA will perform Federal Information Security Management Act (FISMA) compliance audits and Nessus scans monthly, and the Contractor shall address and resolve all security remediation and vulnerabilities identified within the timeframe specified below, starting from notification of findings. VA maintains a tracking database for all security scan findings and compliance audits. The Contractor shall update that database to indicate the status of issue resolution and/or the plan to resolve issues that will take longer to resolve, in case of delays beyond the Contractor’s control (e.g., a VA delay or vendor dependency for software patches). Based on historical data, the Contractor may expect approximately 10 new findings per month (1/8 critical priority, 1/2 high priority, 3/8 medium priority).

1. Critical – patches shall be tested and applied within 30 days.

2. High – patches shall be tested and applied within 60 days.

3. Moderate – patches shall be tested and applied within 90 days.

4. Low – the System owner will determine the patching timeframe.

5. Emergent – patches shall be tested and applied as soon as possible

e. Respond to and resolve notifications that RTLS servers, software and hardware are down or inoperable.

f. Troubleshoot, isolate and repair connectivity and communication issues for data presented to, or received from, the Mule ESB. Resolution of these issues may require coordination with other POCs as identified by the COR.

g. Coordinate with VA OIT to obtain the status of the VA wide area network (WAN) and wireless infrastructure upon which RTLS depends, to determine the operational impact on RTLS. The Contractor shall obtain information on WAN and wireless updated, upgraded and maintenance performed by VA OI&T. OIT maintenance includes wireless access points and Cisco Mobility Services Engine (MSE).

h. Perform the provisioning, installation, configuration, update, or upgrade of RTLS hardware to correct latent faults, rectify operative faults, and restore nominal operations. The term provisioning refers to the planned allocation and distribution of available or acquired hard assets.

i. Execute the provisioning and installation of substitute RTLS components into the operational RTLS system, upon the authorization of the VISN RTLS PM.

3.3 ADAPTIVE MAINTENANCE

VISN 2 procured and installed an RTLS Solution including Intelligent Insites Asset Tracking Application and Centrak Location Technology. For RTLS adaptive maintenance, the Contractor shall execute modifications or supplementation of RTLS software maps and software/hardware configurations that adjust RTLS functions and operations to a new or modified deployment environment. The deployment environment may be modified because of new construction, changes to facility floorplans, or changes to the business use of facilities, rooms and other assets using RTLS. The VA will provide new drawings. The Contractor shall verify that modifications or supplementations are following VA RTLS Deployment Standards. The Contractor shall provide Intelligent Insites software configuration, such as regioning of map, map rendering, and Preparation work for locations. Contractor shall provide Centrak software configuration, hardware installation and verification. The contractor shall implement Centrak approved fingerprinting technology. The Contractor shall coordinate all activities such as software configuration in each system and the integration of data between systems. The Contractor shall obtain VISN PM authorization prior to implementing any RTLS modification or supplementation steps. The contractor shall update the Facility Hardware Deployment Design Document and Certified Space File (CSF) (To be provided to the Contractor upon award).

Deliverable: Facility Hardware Design Document and Configuration Space File

3.4 SOFTWARE UPDATES, UPGRADES AND ADMINISTRATION

The application components of RTLS are hosted on platforms that contain VA standard operating systems, virtual machines, and ancillary software. The Contractor shall be responsible for identifying and downloading updates. The maintenance updates and upgrades to VA standard environments are the responsibility of VA Office of Information & Technology (OIT). For RTLS software updates or upgrades, the Contractor shall:

a. Proactively monitor One-VA Technical Reference Model to ensure RTLS Software components are approved to run on VA environment. If not, develop a plan to upgrade and perform installation and configuration of RTLS Software so that RTLS environment remains compliant with approved VA Baseline. This may include Operating System upgrades and software component upgrades.

b. Perform the installation, configuration, update (patching operational software) and/or upgrade (replacing or supplementing the software baseline) of RTLS software to mitigate the development of future faults, correct latent faults (present but hidden from routine (i.e., non-extraordinary) means of detection), rectify operative faults, restore nominal operations, or enhance component and system performance/capacity. For RTLS application software, the Contractor may expect approximately one major update and 2-3 minor updates a year.

Linux patches are issued by VA monthly. The Contractor shall coordinate with VA COR to schedule installation before the next set of patches becomes available (less than 30 days). For RTLS application patches, the Contractor shall coordinate with VA COR to schedule installation within 30 days from when the software update is available. If issues are encountered, this timeframe may be extended with agreement from the COR.

c. Notify COR three (3) weeks in advance of installing new RTLS application releases or upgrades or any other disruptive maintenance activity in any environment. The Contractor shall delay or terminate any planned update or upgrade, at the direction of the COR.

d. Perform the installation of software patches, new releases and software updates in the pre-production environment. New releases and upgrades may provide new functionality as well as any needed system corrections.

e. Ensure that the installation, operation, maintenance, updating, and patching of software shall not alter prior configuration settings or those from the VA approved configuration.

f. Verify the function and stability of upgrades in all environments (subject to the connectivity limits of those environments) prior to advancing to operational deployment into the production environment. This will include regression testing sufficient to verify basic functionality (e.g., login, search, asset tracking, reporting, accurate monitoring and synchronization of inventory).

g. Perform routine RTLS system administration functions and serve as system administrator for all RTLS applications. In addition to system patches and updates, the Contractor shall monitor system logs and resource utilization, and archive system data and audit logs as needed.

h. Provide written notice to VA that each patch has been validated as not affecting the Systems within 10 working days when security fixes involve installing third party patches in pre-production (such as Linux Red Hat).

Notification can come in the form of an email to the COR.

i. Provide VA any necessary information to update the One-VA TRM entry for any software components updated.

j. Contractor shall provide supporting data as requested by the COR to complete VA IT requests such as Authority to Operate (ATO) and TRM waivers.

3.5 HARDWARE UPDATES AND UPGRADES

The VA wireless infrastructure upon which RTLS depends, is updated, upgraded, and maintained by VA OI&T, including wireless access points, as well as the Cisco Mobility Services Engine (MSE). For RTLS Hardware (HW) updates or upgrades, the Contractor shall:

a. Perform the provisioning, installation, configuration, update, or upgrade of RTLS hardware to (a) mitigate the development of future faults and maintain nominal system performance or capacity. The term provisioning refers to the planned allocation and distribution of available or acquired hard assets.

b. Develop recommendations for the replacement or substitution of RTLS hardware components in the RTLS System, as necessary to prevent faults or sustain performance thresholds.

c. Develop requisition requests and documentation for the procurement of additional RTLS software and hardware necessary to sustain RTLS functional capabilities at nominal levels. The VISN PM shall provide for the procurement of all RTLS hardware.

d. Execute the provisioning and installation of substitute RTLS components into the operational RTLS system, upon the authorization of the VISN RTLS PM.

3.6 INTELLIGENT INSITES MAINTENANCE SUPPORT

Contractor shall provide all Intelligent Insite software maintenance support to include:

a. Conduct remote monitoring of RTLS performance.

b. Provide configuration changes, database clean up, business intelligence and reporting.

c. Participate in planning of expansion of RTLS to additional wings/rooms of the hospital.

d. Maintain the existing interface between AEMS-MERS and InSites.

e. Diagnose all hardware problems and offer usable solutions including but not limited to hand-held scanners, tagging/associating assets, etc.

The Contractor shall provide clinical/operational webinar trainings once per month to cover operational use of the Intelligent InSites software.

3.7 RTLS SERVER SUPPORT

Brooklyn and Manhattan VAMCs utilize the VISN 2 infrastructure on Austin Information Technology Center (AITC). Only site hosted Virtual Machines hosted on the VA OIT virtual infrastructure are in the scope of this contract. Software components covered are: CenTrak Application Server, CenTrak Connect and Fingerprinting, Intelligent Insites – Windows Server 2016.

The Contractor shall provide operations and maintenance (O&M) sustainment services for the RTLS production and pre-production environments. O&M sustainment services shall be provided for the software components. These services shall include operating system patches/upgrades, RTLS software component patches/upgrades, updates and bug fixes, network administration, software license installation, system configuration changes, and virtual machine reboots.

3.8 RTLS CUSTOMER SUPPORT

The Contractor shall provide helpdesk support via a single email address for POCs. The suggested name is ‘RTLS Help Desk’. The helpdesk is available 24 hours a day, 7 days a week.

The Contractor shall work to resolve issues identified by POCs. The source of these defects may be Tier 2 or 3 trouble tickets from another RTLS support contract, or an issue identified by the POCs. The Contractor shall:

a. Respond to service requests from COR or POC (via telephone or email) to resolve or support the troubleshooting, identification, and resolution of RTLS technical requests which involve RTLS components. The Contractor shall log all requests that are received in the Maintenance Activity Log as part of the Monthly Activity Report.

b. Classify all service request received by assigning a severity level, in accordance with Table 7 below.

The Contractor may anticipate 2-3 service requests per site per month, typically of the Non-Critical and Important severity.

c. Coordinate with the COR if access to resources at a VAMC are required to fully diagnose or resolve an issue and work collaboratively with the POC(s) identified by the COR to resolve issues.

d. Provide issue resolution response to resolve faults and requests, in accordance with the response timeline provided in Table 2 below. Issues, status, and resolution notification shall be communicated to the POCs.

e. Document all customer support issues in the Customer service log, a component of the Monthly

Activity Report.

f. Develop and submit service requests to COR-identified VA POCs to request OIT support services to resolve RTLS faults and other operating problems caused by components outside the maintenance responsibility of this contract.

Table 2: Event Response Time Intervals

4.0 PERFORMANCE DETAILS

A. Project Management: The Contractor shall identify a Single Point of Contact (POC) to oversee the O&M tasking for the RTLS sustainment in VISN 2. The Contractor POC shall be responsible for:

1. Effectively communicating and providing timely project progress to VA and Contractor team members using the activity progress report.

2. Ensuring the submission of contract deliverables

3. Coordinating, escalating, and resolving Contractor-related project issues.

4. Representing the Contractor in status meetings.

5. Complying with VA’s change management process.

B. Reporting Requirements: The Contractor shall manage the RTLS Sustainment work effort and provide a Monthly Activity Report. These reports shall convey the status of Contract performance. A standard format will be provided by VA and shall be utilized for submission of required information. Required information includes:

1. All planned or scheduled maintenance that will occur in the next reporting period, including patches, OS upgrades and hardware replacements.

2. Maintenance activity log showing all patches / upgrades / licenses installed, failures and faults detected, system performance deviations, including security vulnerabilities identified by VA from the monthly Nessus and on demand Oracle and SQL Server database scans, and the operational time to restore.

3. Customer support log which shall include a description of all support issues identified, severity level, and how the issues were resolved.

4. Corrective actions taken and status, whether closed/resolved or still open.

5. Anticipated closure date and roadblocks (if any) for open items.

6. All known significant issues or risks.

7. A summary of all closed and completed items.

Deliverable: Monthly Activity Report

C. Technical Kickoff Meeting: Contractor shall hold a technical kickoff meeting within 10 days after contract award.

The Contractor shall present, for review and approval by the Government, the details of the intended approach, work plan, and project schedule for each effort. The Contractor shall specify dates, locations (can be virtual), agenda (shall be provided to all attendees at least five (5) calendar days prior to the meeting), and meeting minutes (shall be provided to all attendees within three (3) calendar days after the meeting). The Contractor shall invite the Contracting Officer (CO), Contract Specialist (CS), COR, and the VA PM.

D. Monthly Status Meetings: The Contractor shall hold a monthly status meeting with the COR and technical Point of Contacts (POC) as specified by the COR to discuss all the items identified in Monthly Activity Report and other issues as identified by the COR. The Contractor shall provide weekly status meeting minutes to all attendees within three (3) calendar days after the meeting.

4.1 PERFORMANCE PERIOD: The base year Period of Performance (POP) shall be 12 months from the date of award.

4.2 CONTRACT TYPE: The effort shall be proposed on a Firm Fixed Price (FFP) basis.

4.3 PLACE OF PERFORMANCE: Efforts under this contract shall be performed in the following VA facilities:

New York Harbor Healthcare System Brooklyn VAMC 800 Poly Place Brooklyn, NY 11209

New York Harbor Healthcare System Manhattan VAMC 423 E 23rd St.

New York, NY 10010

4.4 CONTRACT MANAGEMENT: Contractor shall provide Monthly Status and Management Reports to the COR on the 15th day of every month.

4.5 SECURITY AND PRIVACY:

A. PRIVACY REQUIREMENTS: This requirement was assessed for Information Security per Handbook 6500.6 Appendix A and no IT Contract Security clauses, as found in VA Handbook 6500.6 Appendix C, are applicable. The C&A requirements do not apply, and a Security Accreditation Package is not required.

B. CONTRACTOR RULES OF BEHAVIOR: This contract requirement does not require contractor personnel to review and sign the Contractor Rules of Behavior language as found in Handbook 6500.6 Appendix D.

C. VA PRIVACY TRAINING: This requirement was assessed for VA Privacy Training per Handbook 6500.6 Appendix A and no privacy training requirements are identified.

D. BUSINESS ASSOCIATE AGREEMENT: This contract requirement does not require a Business Associate Agreement.

B.3 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

12.00 MO __________________ __________________

RTLS Asset Tracking Sustainment Support - Manhattan

Contract Period: Base POP Begin: 09-15-2021 POP End: 09-14-2022

LOCAL STOCK NUMBER: R425

12.00 MO __________________ __________________

RTLS Asset Tracking Sustainment Support - Brooklyn

Contract Period: Base POP Begin: 09-15-2021 POP End: 09-14-2022

LOCAL STOCK NUMBER: R425

GRAND TOTAL __________________

B.4 DELIVERY SCHEDULE

ITEM NUMBER QUANTITY

DELIVERY

DATE

0001 SHIP TO: Department of Veterans Affairs VA New York Harbor Healthcare System, New York 423 East 23rd Street New York, NY 10010 5011

USA

12.00

0002 SHIP TO: Department of Veterans Affairs NY Harbor Healthcare System, Brooklyn Campus 800 Poly Place Brooklyn, NY 11209 7104

USA

12.00

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (OCT

2018)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at FAR 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in 32.608-2 of the Federal Acquisition Regulation in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.

(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance.

In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.

(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.

(o) Warranty. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

(p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government for consequential damages resulting from any defect or deficiencies in accepted items.

(q) Other compliances. The Contractor shall comply with all applicable Federal, State and local laws, executive orders, rules and regulations applicable to its performance under this contract.

(r) Compliance with laws unique to Government contracts. The Contractor agrees to comply with 31 U.S.C.

1352 relating to limitations on the use of appropriated funds to influence certain Federal contracts; 18 U.S.C.

431 relating to officials not to benefit; 40 U.S.C. chapter 37, Contract Work Hours and Safety Standards; 41 U.S.C. chapter 87, Kickbacks; 41 U.S.C. 4712 and 10 U.S.C. 2409 relating to whistleblower protections; 49 U.S.C. 40118, Fly American; and 41 U.S.C. chapter 21 relating to procurement integrity.

(s) Order of precedence. Any inconsistencies in this solicitation or contract shall be resolved by giving precedence in the following order:

(1) The schedule of supplies/services.

(2) The Assignments, Disputes, Payments, Invoice, Other Compliances, Compliance with Laws Unique to Government Contracts, and Unauthorized Obligations paragraphs of this clause;

(3) The clause at 52.212-5.

(4) Addenda to this solicitation or contract, including any license agreements for computer software.

(5) Solicitation provisions if this is a solicitation.

(6) Other paragraphs of this clause.

(7) The Standard Form 1449.

(8) Other documents, exhibits, and attachments

(9) The specification.

(t) [Reserved]

(u) Unauthorized Obligations.

(1) Except as stated in paragraph (u)(2) of this clause, when any supply or service acquired under this contract is subject to any End User License Agreement (EULA), Terms of Service (TOS), or similar legal instrument or agreement, that includes any clause requiring the Government to indemnify the Contractor or any person or entity for damages, costs, fees, or any other loss or liability that would create an Anti-Deficiency Act violation (31 U.S.C. 1341), the following shall govern:

(i) Any such clause is unenforceable against the Government.

(ii) Neither the Government nor any Government authorized end user shall be deemed to have agreed to such clause by virtue of it appearing in the EULA, TOS, or similar legal instrument or agreement. If the EULA, TOS, or similar legal instrument or agreement is invoked through an “I agree” click box or other comparable mechanism (e.g., “click-wrap” or “browse-wrap” agreements), execution does not bind the Government or any Government authorized end user to such clause.

(iii) Any such clause is deemed to be stricken from the EULA, TOS, or similar legal instrument or agreement.

(2) Paragraph (u)(1) of this clause does not apply to indemnification by the Government that is expressly authorized by statute and specifically authorized under applicable agency regulations and procedures.

(v) Incorporation by reference. The Contractor’s representations and certifications, including those completed electronically via the System for Award Management (SAM), are incorporated by reference into the contract.

(End of Clause)

ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS

Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

C.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

http://www.acquisition.gov/far/index.html http://www.va.gov/oal/library/vaar/

FAR

Number

Title Date

52.203-17 CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS

AND REQUIREMENT TO INFORM EMPLOYEES OF

WHISTLEBLOWER RIGHTS

JUN 2020

52.204-4 PRINTED OR COPIED DOUBLE-SIDED ON

POSTCONSUMER FIBER CONTENT PAPER

MAY 2011

52.204-13 SYSTEM FOR AWARD MANAGEMENT MAINTENANCE OCT 2018

52.204-18 COMMERCIAL AND GOVERNMENT ENTITY CODE

MAINTENANCE

AUG 2020

52.232-40 PROVIDING ACCELERATED PAYMENTS TO SMALL

BUSINESS SUBCONTRACTORS

DEC 2013

C.3 VAAR 852.212-70 PROVISIONS AND CLAUSES APPLICABLE TO VA ACQUISITION

OF COMMERCIAL ITEMS (APR 2020)

(a) The Contractor agrees to comply with any provision or clause that is incorporated herein by reference to implement agency policy applicable to acquisition of commercial items or components. The following provisions and clauses that have been checked by the Contracting Officer are incorporated by reference.

[X] 852.203–70, Commercial Advertising.

[] 852.209–70, Organizational Conflicts of Interest.

[] 852.211–70, Equipment Operation and Maintenance Manuals.

[] 852.214–71, Restrictions on Alternate Item(s).

[] 852.214–72, Alternate Item(s). [Note: this is a fillable clause.]

[] 852.214–73, Alternate Packaging and Packing.

[] 852.214–74, Marking of Bid Samples.

[] 852.215–70, Service-Disabled Veteran-Owned and Veteran-Owned Small Business Evaluation Factors.

[] 852.215–71, Evaluation Factor Commitments.

[] 852.216–71, Economic Price Adjustment of Contract Price(s) Based on a Price Index.

[] 852.216–72, Proportional Economic Price Adjustment of Contract Price(s) Based on a Price Index.

[] 852.216–73, Economic Price Adjustment—State Nursing Home Care for Veterans.

[] 852.216–74, Economic Price Adjustment—Medicaid Labor Rates.

[] 852.216–75, Economic Price Adjustment—Fuel Surcharge.

[] 852.219–9, VA Small Business Subcontracting Plan Minimum Requirements.

[X] 852.219–10, VA Notice of Total Service-Disabled Veteran-Owned Small Business Set-Aside.

[] 852.219–11, VA Notice of Total Veteran-Owned Small Business Set-Aside.

[] 852.222–70, Contract Work Hours and Safety Standards—Nursing Home Care for Veterans.

[] 852.228–70, Bond Premium Adjustment.

[] 852.228–71, Indemnification and Insurance.

[] 852.228–72, Assisting Service-Disabled Veteran-Owned and Veteran-Owned Small Businesses in Obtaining Bonds.

[X] 852.232–72, Electronic Submission of Payment Requests.

[X] 852.233–70, Protest Content/Alternative Dispute Resolution.

[X] 852.233–71, Alternate Protest Procedure.

[] 852.237–70, Indemnification and Medical Liability Insurance.

[] 852.246–71, Rejected Goods.

[] 852.246–72, Frozen Processed Foods.

[] 852.246–73, Noncompliance with Packaging, Packing, and/or Marking Requirements.

[X] 852.270–1, Representatives of Contracting Officers.

[] 852.271–72, Time Spent by Counselee in Counseling Process.

[] 852.271–73, Use and Publication of Counseling Results.

[] 852.271–74, Inspection.

[] 852.271–75, Extension of Contract Period.

[] 852.273–70, Late Offers.

[] 852.273–71, Alternative Negotiation Techniques.

[] 852.273–72, Alternative Evaluation.

[] 852.273–73, Evaluation—Health-Care Resources.

[] 852.273–74, Award without Exchanges.

(b) All requests for quotations, solicitations, and contracts for commercial item services to be provided to beneficiaries must include the following clause:

[] 852.237–74, Nondiscrimination in Service Delivery.

(End of Clause)

C.4 VAAR 852.219-74 LIMITATIONS ON SUBCONTRACTING—MONITORING AND

COMPLIANCE (JUL 2018)

(a) This solicitation includes VAAR 852.219-10 VA Notice of Total Service- Disabled Veteran-Owned Small Business Set-Aside.

(b) Accordingly, any contract resulting from this solicitation is subject to the limitation on subcontracting requirements in 13 CFR 125.6, or the limitations on subcontracting requirements in the FAR clause, as applicable. The Contractor is advised that in performing contract administration functions, the Contracting Officer may use the services of a support contractor(s) retained by VA to assist in assessing the Contractor's compliance with the limitations on subcontracting or percentage of work performance requirements specified in the clause. To that end, the support contractor(s) may require access to Contractor's offices where the Contractor's business records or other proprietary data are retained and to review such business records regarding the Contractor's compliance with this requirement.

(c) All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the…