Sol_140G0223Q0141.pdf

140G0223Q0141

1. REQUEST NO.

5a. ISSUED BY

NAME

a. NAME

c. STREET ADDRESS

d. CITY

10. PLEASE FURNISH QUOTATIONS TO

THE ISSUING OFFICE IN BLOCK 5a ON

OR BEFORE CLOSE OF BUSINESS (Date)

2. DATE ISSUED 3. REQUISITION/PURCHASE REQUEST NO. 4. CERT. FOR NAT. DEF.

UNDER BDSA REG. 2

AND/OR DMS REG.1

RATING

6. DELIVERY BY (Date)

7. DELIVERY

9. DESTINATION

a. NAME OF CONSIGNEE

b. STREET ADDRESS

PAGE OF PAGES

5b. FOR INFORMATION CALL: (No collect calls)

TELEPHONE NUMBER

AREA CODE NUMBER

8. TO:

b. COMPANY

e. STATE f. ZIP CODE

c. CITY

d. STATE e. ZIP CODE

IMPORTANT: This is a request for information, and quotations furnished are not offers. If you are unable to quote, please so indicate on this form and return it to the address in Block 5a. This request does not commit the Government to pay any costs incurred in the preparation of the submission of this quotation or to contract for supplies or services. Supplies are of domestic origin unless otherwise indicated by quoter. Any representations and/or certifications attached to this Request for Quotations must be completed by the quoter.

11. SCHEDULE (Include applicable Federal, State and local taxes)

THIS RFQ

REQUEST FOR QUOTATION

(THIS IS NOT AN ORDER)

IS IS NOT A SMALL BUSINESS SET ASIDEX

06/16/2023

1 71

PO BOX 25046

204 DENVER FEDERAL CENTER

DENVER CO 80225-0046

USGS OAG DENVER ACQUISITION BRANCH

USGS Upper Midwest Environ Sci Ctr

2630 Fanta Reed Road

LaCrosse

WI 54603

573 397-2277Mary Wilson

07/12/2023 1700 ED

FOB DESTINATION

OTHER

(See Schedule)X

ITEM NO.

(a)

SUPPLIES/SERVICES

(b)

QUANTITY

(c)

UNIT

(d)

UNIT PRICE

(e)

AMOUNT

(f)

1) This Synopsis/Solicitation Notice is to announce the U.S. Department of Interior (DOI), U.S. Geological Survey has a requirement for JANITORIAL SERVICES in accordance with the attached solicitation.

2) The synopsis/solicitation number is 140G0223Q0141 and is being issued as a Request for Quote (RFQ).

3) The award for this requirement shall be made using the policies in the Federal Acquisition Regulations (FAR) Part 12, Acquisition of Commerical Items, and in conjunction with the policies and procedures for solicitation, evaluation, and award prescribed in FAR 13.5 Continued ...

12. DISCOUNT FOR PROMPT PAYMENT

a. 10 CALENDAR DAYS (%) b. 20 CALENDAR DAYS (%) c. 30 CALENDAR DAYS (%) d. CALENDAR DAYS

NUMBER PERCENTAGE

NOTE: Additional provisions and representations

13. NAME AND ADDRESS OF QUOTER

b. STREET ADDRESS

c. COUNTY

d. CITY e. STATE f. ZIP CODE

14. SIGNATURE OF PERSON AUTHORIZED TO

SIGN QUOTATION

16. SIGNER

a. NAME (Type or print)

c. TITLE (Type or print)

a. NAME OF QUOTER

AREA CODE

NUMBER

15. DATE OF QUOTATION

b. TELEPHONE are are not attached

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition not usable

STANDARD FORM 18 (REV. 6-95)

Prescribed by GSA - FAR (48 CFR) 53.215-1(a)

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

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CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

140G0223Q0141

Simplified Procedures for Certain Commerical

Items, as appropriate for this acquisition. Award shall be made to the vendor whose quote, conforming to this RFQ is determined to be the most advantageous to the government.

4) This solicitation is a SMALL BUSINESS SET

ASIDE. The associated NAICS Code is 561720 -

Janitorial Services.

5) A copy of this solicitation may be accessed by clicking "Attachments/Links".

6) All requirements for preparation, submission, and receipt of quotes are contained in this solicitation and shall be adhered to.

7) All questions and quote must be emailed to

Beth Wilson at bwilson@usgs.gov

Period of Performance: 12/07/2023 to 12/06/2028

00010 Base Year: 12/07/2023 through 12/06/2024

Services, non-personal, to provide all plant, equipment, labor, supervision, and materials

(unless otherwise provided herein) necessary for

Janitorial Services per the attached Statement of

Work.

Period of Performance: 12/07/2023 to 12/06/2024

00020 Base Power Washing Outside Windows OPTION -

12/07/2023 through 12/06/2024

Services, non-personal, to provide all plant, equipment, labor, supervision, and materials

(unless otherwise provided herein) necessary for

Janitorial Services per the attached Statement of

Work.

(Option Line Item)

Anticipated Exercise Date 09/07/2023

Period of Performance: 12/07/2023 to 12/06/2024

00030 Base Carpet Cleaning (Shampooing) OPTION -

12/07/2023 through 12/06/2024

Services, non-personal, to provide all plant, Continued ...

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

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CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

140G0223Q0141 equipment, labor, supervision, and materials

(unless otherwise provided herein) necessary for

Carpet Cleaning in Segments C and D per the attached Statement of Work.

(Option Line Item)

Anticipated Exercise Date 09/07/2023

Period of Performance: 12/07/2023 to 12/06/2024

00040 Option Year One: 12/07/2024 through 12/06/2025

Services, non-personal, to provide all plant, equipment, labor, supervision, and materials

(unless otherwise provided herein) necessary for

Janitorial Services per the attached Statement of

Work.

(Option Line Item)

Anticipated Exercise Date 09/07/2024

Period of Performance: 12/07/2024 to 12/06/2025

00050 Option Year One Power Washing Outside Windows

OPTION - 12/07/2024 through 12/06/2025

Services, non-personal, to provide all plant, equipment, labor, supervision, and materials

(unless otherwise provided herein) necessary for

Power Washing Outside Windows per the attached

Statement of Work.

(Option Line Item)

Anticipated Exercise Date 09/07/2024

Period of Performance: 12/07/2024 to 12/06/2025

00060 Option Year One Carpet Cleaning (Shampooing)

OPTION - 12/07/2024 through 12/06/2025

Services, non-personal, to provide all plant, equipment, labor, supervision, and materials

(unless otherwise provided herein) necessary for

Carpet Cleaning in Segments C and D per the attached Statement of Work.

(Option Line Item)

Anticipated Exercise Date 09/07/2024

Period of Performance: 12/07/2024 to 12/06/2025

4 71

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

140G0223Q0141

00070 Option Year Two: 12/07/2025 through 12/06/2026

Services, non-personal, to provide all plant, equipment, labor, supervision, and materials

(unless otherwise provided herein) necessary for

Janitorial Services per the attached Statement of

Work.

(Option Line Item)

Anticipated Exercise Date 09/07/2025

Period of Performance: 12/07/2025 to 12/06/2026

00080 Option Year Two Power Washing Outside Windows

OPTION - 12/07/2025 through 12/06/2026

Services, non-personal, to provide all plant, equipment, labor, supervision, and materials

(unless otherwise provided herein) necessary for

Power Washing Outside Windows per the attached

Statement of Work.

(Option Line Item)

Anticipated Exercise Date 09/07/2025

Period of Performance: 12/07/2025 to 12/06/2026

00090 Option Year Two Carpet Cleaning (Shampooing)

OPTION - 12/07/2025 through 12/06/2026

Services, non-personal, to provide all plant, equipment, labor, supervision, and materials

(unless otherwise provided herein) necessary for

Carpet Cleaning in Segments C and D per the attached Statement of Work.

(Option Line Item)

Anticipated Exercise Date 09/06/2025

Period of Performance: 12/07/2025 to 12/06/2026

00100 Option Year Three: 12/07/2026 through 12/06/2027

Services, non-personal, to provide all plant, equipment, labor, supervision, and materials

(unless otherwise provided herein) necessary for

Janitorial Services per the attached Statement of

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CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

140G0223Q0141

Work.

(Option Line Item)

Anticipated Exercise Date 09/07/2026

Period of Performance: 12/07/2026 to 12/06/2027

00110 Option Year Three Power Washing Outside Windows

OPTION - 12/07/2026 through 12/06/2027

Services, non-personal, to provide all plant, equipment, labor, supervision, and materials

(unless otherwise provided herein) necessary for

Power Washing Outside Windows per the attached

Statement of Work.

(Option Line Item)

Anticipated Exercise Date 09/07/2026

Period of Performance: 12/07/2026 to 12/06/2027

00120 Option Year Three Carpet Cleaning (Shampooing)

OPTION - 12/07/2026 through 12/06/2027

Services, non-personal, to provide all plant, equipment, labor, supervision, and materials

(unless otherwise provided herein) necessary for

Carpet Cleaning in Segments C and D per the attached Statement of Work.

(Option Line Item)

Anticipated Exercise Date 09/07/2026

Period of Performance: 12/07/2026 to 12/06/2027

00130 Option Year Four: 12/07/2027 through 12/06/2028

Services, non-personal, to provide all plant, equipment, labor, supervision, and materials

(unless otherwise provided herein) necessary for

Janitorial Services per the attached Statement of

Work.

(Option Line Item)

Anticipated Exercise Date 09/07/2027

Period of Performance: 12/07/2027 to 12/06/2028

00140 Option Year Four Power Washing Outside Windows

OPTION - 12/07/2027 through 12/06/2028

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CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

140G0223Q0141

Services, non-personal, to provide all plant, equipment, labor, supervision, and materials

(unless otherwise provided herein) necessary for

Power Washing Outside Windows per the attached

Statement of Work.

(Option Line Item)

Anticipated Exercise Date 09/07/2027

Period of Performance: 12/07/2027 to 12/06/2028

00150 Option Year Four Carpet Cleaning (Shampooing)

OPTION - 12/07/2027 through 12/06/2028

Services, non-personal, to provide all plant, equipment, labor, supervision, and materials

(unless otherwise provided herein) necessary for

Carpet Cleaning in Segments C and D per the attached Statement of Work.

(Option Line Item)

Anticipated Exercise Date 09/07/2027

Period of Performance: 12/07/2027 to 12/06/2028

00160 Six Month Option: 12/07/2028 through 05/06/2029

Services, non-personal, to provide all plant, equipment, labor, supervision, and materials

(unless otherwise provided herein) necessary for

Janitorial Services per the attached Statement of

Work.

(Option Line Item)

Anticipated Exercise Date 09/07/2028

Period of Performance: 12/07/2028 to 05/06/2029

00170 Six Month Power Washing Outside Windows OPTION -

12/07/2028 through 05/06/2029

Services, non-personal, to provide all plant, equipment, labor, supervision, and materials

(unless otherwise provided herein) necessary for

Power Washing Outside Windows per the attached

Statement of Work.

(Option Line Item)

Anticipated Exercise Date 09/07/2028

Period of Performance: 12/07/2028 to 05/06/2029

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CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

140G0223Q0141

00180 Six Month Carpet Cleaning (Shampooing) OPTION -

12/07/2028 through 05/06/2029

Services, non-personal, to provide all plant, equipment, labor, supervision, and materials

(unless otherwise provided herein) necessary for

Carpet Cleaning in Segments C and D per the attached Statement of Work.

(Option Line Item)

Anticipated Exercise Date 09/07/2028

Period of Performance: 12/07/2028 to 05/06/2029

Table of Contents

PERFORMANCE WORK STATEMENT (PWS)

CLAUSES 27

52.252-2 Clauses Incorporated by Reference (FEB 1998)

52.203-16 Preventing Personal Conflicts of Interest. (JUN 2020)

52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE

ORDERS-COMMERCIAL ITEMS (JUN 2023)

52.217-8 Option to Extend Services (NOV 1999)

52.217-9 Option to Extend the Term of Contract (MAR 2000)

52.228-5 Insurance-Work on a Government Installation (JAN 1997)

GS0231 Technical Liaison – Technical Direction (NOV 2014)

GS0301 General Requirements (JUL 2001)

GS0339 Green Acquisition (JUL 2018)

GS0919 Legal Holidays (JAN 2002)

GS0925 Unscheduled Closures – Fixed Price (MAR 2003)

GS1101 Contract Administration Office (JUL 2001)

GS1131 Unilateral De-obligation of Unexpended Funds (MAY 2013)

GS1332 Contractor’s Representative (JUL 2001)

GS1348 Accident Reporting (APR 2003)

GS1364 Nonpersonal Services and Supervision of Contract Employees (SEPT 2017)

GS1397 Contractor Reports (JUL 2002)

GS1440 Wage Determination Applicable (JUL 2001)

Notice to Contractors - Contractor Performance Assessment Reporting System (DEC 2015) l452.228-70 LIABILITY INSURANCE (JUL 1996)

DOI ELECTRONIC INVOICING ELECTRONIC INVOICING AND PAYMENT REQUIREMENTS - INVOICE

PROCESSING PLATFORM (IPP) (APRIL 2013)

Provisions 42

52.252-2 Clauses Incorporated by Reference (Feb 1998)

52.203-11 Certification and Disclosure Regarding Payments to Influence Certain Federal Transactions.

(SEPT 2007)43

52.204-20 Predecessor of Offeror (AUG 2020)

52.204-22 Alternative Line Item Proposal (JAN 2017)

52.204-24 Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment (NOV 2021)

52.204-26 Covered Telecommunications Equipment or Services-Representation (OCT 2020)

52.209-11 Representation by Corporations Regarding Delinquent Tax Liability or a Felony Conviction under any Federal Law (FEB 2016)

52.212-3 Offeror Representations and Certifications – Commercial Items (DEC 2022)

52.216-1 Type of Contract (APR 1984)

52.219-1 Small Business Program Representations (MAR 2023)

52.222-22 Previous Contracts and Compliance Reports (Feb 1999)

52.222-25 Affirmative Action Compliance (Apr 1984)

52.237-1 Site Visit (APR 1984)

52.212-2 Evaluation—Commercial Items (NOV 2021)

Quotation Preparation

Question Cutoff

Quotation Submission

PERFORMANCE WORK STATEMENT (PWS)

JANITORIAL SERVICES

1. GENERAL INFORMATION

a. Introduction: Janitorial Services at the Upper Midwest Environmental Sciences Center

(UMESC).

b. Background: US Geological Survey’s (USGS) Upper Midwest Environmental Sciences Center

(UMESC) requires clean and healthy working conditions at the facility located at 2630 Fanta Reed Road, La Crosse, WI 54603. For cleaning requirements, the overall facility comprises 120 offices, required floor cleaning of 17,000 square feet of hard surface flooring (combination of tile, vinyl, and epoxy) and 5,000 square feet of carpeting. The facility also requires cleaning and restocking of bathrooms (6 single-stall, 3 single-stall with additional shower, 4 multi stall, 2 multi stall with shower), and overall surface and general cleaning for 110,000 square foot facility.

c. Scope: UMESC is seeking a Firm-Fixed Price contract with a contractor to provide janitorial services per this Performance-based Work Statement (PWS) and the attached Task Schedule (See Attachment A). The Contractor shall provide all labor, travel, administration, supervision, supplies, and equipment (except those items specifically provided by the Government as referenced in this document) to perform janitorial services at the UMESC.

Performance shall be in strict accordance with all terms, conditions, general and special provisions, and attachments contained in this contract or incorporated by reference.

Standard janitorial practices and proper use of cleaning materials and equipment are required. This work shall include the cleaning of the UMESC buildings to include Segments A, B, C, D, and G Building. The work shall also include coordination and communication with the on-site Contracting Officer Representative (COR) to report emergency issues, organize schedules, order supplies and equipment, and arrange for cleaning of occupied spaces and on-the-spot needs. All work shall be accomplished in such a manner as to ensure clean, safe, and reliable products and services. All work shall conform to the requirements of the Occupational Safety and Health Administration (OSHA) and shall be in keeping with the standard practices of janitorial services. The quality of the workmanship, including all materials, shall comply with this PWS.

2. GENERAL REQUIREMENTS

a. Request for Quotation (RFQ) package:

i. Contractor shall provide, as part of the quote, unit costs for labor and representative material costs for all work associated with this PWS.

ii. Contractor shall provide pricing for option years to janitorial services for each year of successive 4 years of service should the Government choose to exercise additional years of service with this Contractor.

iii. Contractor shall provide pricing for option of power washing outside windows for each year of successive 4 years of service should the Government choose to exercise this service with this Contractor.

iv. Contractor shall provide pricing for option of carpet cleaning (shampooing) carpeted areas in Segments C and D for each year of successive 4 years of service should the Government choose to exercise this service with this Contractor.

b. Work Requirements: Work to include the following:

i. Hours of Operation: The Contractor shall arrange his/her work to avoid interference with the normal occurrence of Government business. All work schedules shall be submitted to the Contracting Officer (CO) or the Contracting Officer’s Representative (COR) for approval. Whenever services have been scheduled on the date a holiday occurs, such services shall be performed on the following working day. In no event shall the Contractor change approved work schedules without prior consent from the CO or COR.

ii. Janitorial Services shall be provided 5 days each week, Monday through Friday, (except Federal holidays and emergencies). Work schedule shall be broken into two work periods: day cleaning and after-hours cleaning.

1. Afterhours cleaning shall be done between 4:00 pm and 12:00 midnight, Monday through Friday (except holidays), unless agreed otherwise, and in accordance with the attached work schedule. The following exceptions do apply: shampooing, or steam cleaning of carpets shall be accomplished in all areas on Fridays after 4:30 pm, Saturdays, or Sundays but only after giving two (2) weeks advance notice to the CO or COR.

2. Day cleaning shall take place during normal business hours at specified cleaning times (between 9:00am and 3:00pm).

c. Contractor’s Representative

i. The Contractor shall designate in writing the Contractor’s Representative, (foreman, superintendent, or manager) as the on-call point of contact who must establish and maintain a notification or communication system so that information can be conveyed to the Contractor from the Government on a 24-hour basis, seven (7) days a week.

ii. Prior to beginning work, the Contractor’s Representative shall designate, in writing to the CO and to the COR, a representative who shall be in charge of the work and be available on-site at all times when work is being performed. The Contractor’s Representative shall direct the Contractor’s work force and operations in strict accordance with the PWS requirements. The Contractor’s Representative shall be empowered with sufficient authority to enable him/her to meet conditions that arise in the day-to-day operations without undue delay.

iii. When the Contractor's Representative is temporarily unavailable to manage the contract effort for a period longer than 72 hours, including absences due to vacation or illness, the Contractor shall provide to the COR a written designation of an alternate representative, itemizing any limitations in the alternate's authority. An equally qualified alternate representative shall be provided to act on behalf of the supervisor during his/her temporary absence.

iv. The Contractor Representative and alternate shall be designated as key personnel and be able to read, write, speak, and understand English, and have full authority to act for the Contractor. The Contractor shall provide the telephone number of the Contractor Representative and alternate to the CO within ten calendar days after award of the contract.

v. The Contractor shall immediately notify the COR and CO in writing when a decision to terminate the Contractor Representative, the alternate representative, or an employee has been made.

d. Quality Control Program (QCP)

i. The Contractor shall establish a quality control program to assure the requirements of the contract are provided as specified. Copies of the Contractor’s QCP shall be provided to the CO or COR at a pre-performance conference. This program shall include at a minimum the following:

1. An inspection system covering the services stated in the Task Schedule (See Attachment A) section. It must specify the areas to be inspected on a scheduled or unscheduled basis and the title of the individuals who shall perform the inspections.

2. A method for identifying deficiencies in the quality of services performed before the level of performance is unacceptable and for proposing any corrective action to be taken.

3. A method shall be included to ensure that all keys and security access badges issued to the Contractor by the Government are not lost, misplaced, and not used by unauthorized individuals. (2.e.i.8: Key Control, below applies)

4. A file of all inspections conducted by the Contractor and any corrective actions taken. This documentation shall be made available to the Government at all times during the term of the contract. This file shall be the property of the government and shall be turned over to the CO or the COR within ten (10) days after the end of each calendar quarter or upon end and/or termination of this contract. Contractor shall include as part of the QCP a monthly quality checklist which shall be completed and submitted to the COR at the end of each month, documenting Contractor’s review of staff performance. An example report is provided in Exhibit C within this PWS.

5. Include a customer complaint feedback system for correction of complaints.

All customer complaints shall be answered, and all necessary corrective actions taken within one workday, unless otherwise approved by CO or COR by written notice.

6. Include a job logbook, located in the Segment D mail room, to note which offices had floor cleaned and on which dates. Logbook shall include a list for

UMESC staff to request floor cleaning services for a given week, up to 12 per week.

7. The Government will monitor the Contractor’s performance under this contract. Each phase of the services provided under this contract is subject to Government inspection during both the Contractor’s operations and after completion of the tasks. The Government’s Quality Assurance Surveillance Plan (QASP) is not a substitute for a QCP by the Contractor.

e. Operation Management Plan

i. The Contractor shall establish and maintain an Operation Management Plan and updated with each option. At a minimum the Operation Management Plan shall include:

1. A schedule shall indicate the time of day, the type of work to be performed and its frequency of performance (daily, weekly, monthly, quarterly, semi-annually, and annually). Also, the schedule shall indicate which day weekly activities are performed.

2. A list of chemicals and compounds along with the required compliance with manufacture use and compliance with local, state, and federal regulation.

No chemical or cleaning compounds or combination of chemicals or compounds shall be used that will damage, weaken, or discolor floors, floor coverings, woodwork, or furniture. Any cleaning material or combination of materials that do not comply with fire regulations shall not be used nor shall they be permitted in any building, or any area covered by this contract. All cleaning supplies requested for use are subject to COR approval.

3. An understanding of all the areas to be worked.

4. Supervisor/Manager and employee lists and responsibilities.

5. Employee conservation practices i.e. the mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by Contractor employees; lights shall be used only in areas at the time when work is being performed; water faucets or valves shall be turned off after the required usage is complete; lights and fans turned off when not in use.

6. Maintenance and Out-of-Order control measures: i.e. the Contractor shall notify the COR whenever a building deficiency is identified (e.g., chemical spill, leaking pipe, stopped up sink, power outage, doors or other equipment appear to be working improperly) and post an Out of Order sign

7. Personnel owned property control measures: i.e. the protection measures pertaining to articles of personal or monetary value found by the Contractor’s employees are turned into the COR

8. Key Control Program - the Contractor shall establish and maintain effective control of keys and Government issued personal identity verification (PIV) cards.

9. Hazard Communication Training - the Contractor shall establish and conduct an effective Hazard Communication Training for Contractor and Contractor employees.

f. Consequences of Non-performance and Unsatisfactory Work

i. The Government will give the Contractor written notice of deficiencies via a

Contract Discrepancy Report (CDR) whenever required services are not performed or the quality of work does not conform to the specifications of this contract.

Repeated instances of “non-performance” or “unsatisfactory” work may be grounds for termination or default of this contract.

g. Contractor Personnel

i. All work under this contract must be performed by personnel who are experienced and completely qualified to provide professional janitorial services as required by the specific tasks.

ii. The Contractor or designated representatives must be present on the job site at all times when work of this contract is being performed. The Contractor or designated representative shall receive and respond to instructions from the CO or his/her representative regarding work scheduling and contract compliance. Each employee shall be furnished with written instructions by the Contractor, which shall include operational procedures, frequency schedules, security procedures, and other information pertinent to the satisfactory performance of assigned duties.

iii. On August 27, 2004, the President signed Homeland Security Presidential Directive – 12 (HSPD-12). The directive and subsequent implementation guidance mandates that all Federal employees and Contractors who are affiliated with an agency and who require access to federally controlled facilities undergo an identity proofing and registration process in addition to a background investigation in order to obtain a Personal Identity Verification (PIV) credential which is called the Smart Card. The Smart Card is the new Federal identification badge. To comply with this mandate, all Contractors working at the UMESC shall be required to complete this process.

iv. All employees of the Contractor shall wear a distinctive item of clothing with lettering and/or company patches of sufficient size to readily permit visible identification. Such clothing may be a shirt, coverall, or other uniform which must be worn at all times during duty hours. The Contractor shall wear appropriate footwear that will cover the entire foot for safety purposes. Open-toed footwear of any kind is not allowed. Other than the Contractor company patches or identification lettering, no other lettering, patches, stencils or icons are to be visible.

The Contractor’s employees shall be in uniform no later than ten working days from the date each employee first enters on duty.

v. Contractor substitute employees shall meet the necessary requirements as set forth in this Performance Work Statement at all times. Non-approved employees shall not enter the facility and shall not perform work for this contract. The CO or the

COR shall be notified each time there is a change of personnel working in the Center. This notification shall be made before the employee starts work in the Center.

vi. The CO or the COR may require removal of an employee(s) from the performance of this contract. Any of the Contractor’s employees deemed incompetent, careless, insubordinate or otherwise objectionable, or whose continued employment is contrary to the public interest may be removed. The Contractor shall assure that all employees are well trained in the peculiarities of Janitorial Services prior to job placement. A general initial indoctrination of Contractor personnel to various facilities, systems, and requirements will be accomplished by Government personnel at the beginning of the contract. Thereafter, the Contractor shall be responsible for further training necessitated by personnel turnover or contract modification.

vii. The Contractor’s employees shall abide by UMESC and Federal policies. Employees shall only park in main parking lot. Alcohol, drugs, and weapons are not allowed.

Contractor employees shall refrain from disturbing papers on desks or opening drawers or cabinets. The Contractor or employees shall not bring children or pets to the premises while the work is being performed.

viii. During completion of janitorial duties, the Contractor shall ensure all supplies are stored properly and all storage room doors are locked. All work, supplies, and equipment shall conform to the requirements set forth by the Department of Labor, Occupational Safety and Health Administration (OSHA). The Contractor shall take all necessary precautions for the protection of the work and safety of the public.

ix. The Contractor shall comply with the regulations governing the operation of premises which are occupied and shall perform this contract in such a manner as not to interrupt or interfere with the conduct of Government business.

h. Key / Access Badge Control

i. The Contractor shall establish and implement methods to ensure that keys and access badges issued to the Contractor by the Government are not lost, misplaced, or used by unauthorized persons. The Contractor will be issued keys, ID badges, and security codes by the Government for access to necessary entry areas at the time of contract award. All keys will be issued and listed on a key inventory sheet and signed for as received.

ii. The Contractor shall establish key assignment records and shall enforce quality controls for key control. No keys shall be duplicated. Upon completion, all keys shall be returned to UMESC. Any keys not returned shall be charged to the Contractor at a cost of $100.00 each by deductions from amounts due to the Contractor.

iii. The Contractor shall report the occurrence of a lost key or ID badge immediately to the COR. In the event keys or badges are lost or duplicated, the Contractor shall, upon written direction of the CO, pay for re-keying or replacement of the affected lock(s) without cost to the Government. The Government may replace the affected lock(s) or perform-rekeying and deduct the cost of such from the monthly payment due the Contractor.

iv. The Contractor shall prohibit the use of keys or badges issued by the Government by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by the Contractor’s employees to permit entrance of persons other than the Contractor’s employees engaged in the performance of assigned work in those areas.

i. Hazard Communication

i. The Contractor shall provide employees with Hazard Communication training.

Employees shall not begin working under this contract until completion of Hazardous Communication Training. Per OSHA 29 CFR 1910.1200 Hazard Communication Standard, this training also includes instruction on the appropriate handling of chemicals requiring a Material Safety Data Sheet.

ii. The Contractor shall perform this contract in a safe manner, observing any necessary safety precautions. The contractor shall promptly correct any condition that, in the opinion of the CO or COR, endangers the safety of personnel and/or property during the performance of this contract. Failure to observe this requirement may result in contract termination, with the Contractor liable for any such damages that may occur. The Contractor is obligated to perform a thorough inspection each working day of all areas to assure that all necessary safeguards relative to safety and fire hazards are being taken.

iii. The Contractor shall become familiar and require his/her employees to become familiar with the method of turning on a Fire Alarm. The Contractor and his/her employees shall be cognizant of and shall observe all requirements for handling and storage of combustible supplies and materials, and for daily disposal of combustible waste and trash. During a Fire Alarm or Fire, the Contractor’s employees shall be trained to properly respond in accordance with applicable Center instructions and procedures.

iv. The Contractor shall maintain an accurate record of all accidents and shall report to the CO or COR all accidents resulting in death, trauma, or occupational disease. All accidents must be reported to the COR immediately. The Contractor shall provide a written accident report within (2) work days of the accident.

j. Property and Personal Damage

i. The Contractor shall be responsible for all damage to property and to persons, including third parties that occur as a result of his or her agent’s or employee’s fault or negligence. The term “third parties” is constructed to include employees of the Government. In all instances where Government property or equipment is damaged, a full report of the fact and extent of such damage shall be submitted in writing to the CO or COR within twenty-four (24) hours.

k. Government Furnished Property (GFP)

i. The Government shall provide a Betco Crewman AS20B Automatic Scrubber. The Contractor shall be responsible for consumables related to the machine, i.e.

cleaning solution, brushes, etc. The Government will provide general maintenance in the event something is wrong with the machine, i.e. a broken belt, failed batteries as deemed necessary. The Contractor will be granted access to the manuals on an as needed basis; the Contractor shall request a copy of the manual from the COR if needed. Prospective Contractors may inspect this piece of equipment during the site visit.

l. Janitorial Closets

i. Facilities and storage spaces (where they exist) will be made available to the

Contractor. Facilities and spaces assigned to the Contractor shall be maintained by the Contractor in a clean and sanitary manner. Light, heat, electricity, water, and local telephone service as required for the performance of this contract will be made available to the Contractor. The CO or the COR shall have access to the facilities, spaces, and equipment at any time for inspection or for other purposes as required. At the completion of this contract, the janitorial areas assigned shall be returned in the same condition or better than existed at the beginning of the contract.

3. TASKS AND DELIVERABLES: The Contractor shall provide the following tasks to the following standards resulting in the following deliverables:

a. CLEANING TASKS:

i. Task 1: The Contractor shall clean hard surfaces in general, office, and lobby spaces.

1. Standard: Office space, including conference rooms, lobby, library, mail room, corridors, and entranceways, shall be free of surface dust, dirt, debris, carpet stains, trash, streaks, and smudges, and present an overall appearance and smell of cleanliness. Horizontal surfaces fewer than 70 inches shall be free of dust, dirt, oil spots, or smudged surfaces. Trash shall be collected from work areas and placed in the dumpster outside. Boxes or cartons whether empty or full of discarded materials that have been placed alongside the regular waste receptacles or marked as trash shall be removed with other wastes. Mixed paper, corrugated cardboard, and glass are currently recycled; other items may be added due to further regulations.

These separated materials are to be disposed of in their proper receptacles.

Trash containers shall have plastic liners and be kept free of trash. Molding shall be free of dirt, debris, and all types of marks. Desks with papers, computers, and keyboards shall not be dusted.

2. Door handles and doorknobs on all doors, all countertops, light switches, stairway and hallway rails and all common hand contact surfaces and fixtures shall be wiped down with disinfecting cleaning wipes or disinfecting cleaner approved for use on surface materials.

3. The Contractor shall vacuum all ventilation grilles and outlets, per the Task Schedule (See Attachment A), using a vacuum and attachments. Unusually dirty grilles shall be damp-wiped clean.

4. Contractor shall clean floors of any unlocked offices. Contractor shall clean 12 offices per week. Contractor shall not move any placed items on the floor but shall vacuum around those items. Contractor shall move any chairs as needed to vacuum in those locations, and place chairs back in their original location.

5. Carpets, rugs, and hard floors shall be vacuumed and/or floor-scrubbed as needed. Flooring shall be free of removable spots, stains, soiled traffic pattern(s), dirt, debris, gum, and crusted material. Equipment used shall remove dirt and soil without damaging or causing rapid deterioration of the carpets, rugs, and hard floors being serviced. When damp- or wet-mopping, the Contractor shall use neutral soap solutions. Floors shall be dried after wet mopping to prevent any standing water from being absorbed by floor material or seeping into seems of the floor covering. Mop water splashed on baseboards, doors, furniture, and equipment shall be removed immediately; special care shall be used in mopping stairs to prevent water from dripping. The Contractor shall move any furniture necessary to complete the tasks and replace when work is completed.

6. Deliverable: The Contractor shall deliver clean offices as provided in the attached schedule.

ii. Task 2: The Contractor shall clean restrooms.

1. Standard: Restrooms shall be cleaned with a disinfectant cleaner.

Washbasins, shower stalls, counter tops, and dispensers shall maintain a high level of luster, if applicable, and be free of dust, mold, mildew, streaks, rust, and encrustation. The commode seat, urinals and all adjoining fixtures shall be rinsed and wiped dry upon completion of cleaning. A neutral soap solution or commercial product specifically made for the cleaning purpose shall be used; stubborn stains shall be removed with a mild non-abrasive cleaning product. After washing, fixtures shall be rinsed with clear water and dried thoroughly. Partitions, doors, vents, sills, and walls shall be free of dust and dirt. The full surface area of all stall partitions, showers, doors, and waste receptacles shall be damp wiped with a disinfectant cleaner.

NOTE: A special set of sponges, cloths, brushes, etc. shall be used for cleaning toilets and urinals and SHALL NOT be used for cleaning any other portion of restroom facility. Toilet/urinal cleaning materials shall be clearly marked for those purposes and shall not be used for other purposes.

2. The Contractor shall furnish all consumables and re-supply restrooms so that supplies do not run out. This includes but is not limited to: toilet paper, paper towels, sanitary napkins/tampons for dispensers, toilet/urinal deodorant cakes, and hand soap. Adequate quantities of dispenser supplies shall be available at all times, including weekends and holidays. Sanitary napkin disposal containers shall be emptied, cleaned, disinfected, and lined daily. Restrooms shall be free of discarded material and waste receptacles shall be emptied when greater than 3/4 full. Trash shall be collected and put in the dumpster outside. Waste receptacles shall be lined and kept relatively free of trash, dirt, stains, and debris. Flooring and base molding shall be free of dirt, debris, all types of marks, and foreign matter; flooring shall be damp mopped using disinfectant cleaner.

3. Fixtures shall be free of smudges, marks, spots, or unsightly discoloration.

Toilet bowls and urinals shall be de-scaled and the entire surface shall be free from streaks, stains, scale, scum, urine deposits, and rust stains. Floors shall be free of visible loose dirt or streaks, scuff marks, heel marks, other stains and discoloration, and mop strings. Corner, crevices, moldings, and ledges shall be free of all dust and dirt. Flooding of floors shall be avoided at all times. Surfaces shall be left dry. Sufficient supplies shall be provided to meet usage.

4. The Contractor shall identify any malfunctioning, broken, missing, or unusable toilet equipment such as soap dispensers, towel dispensers, or other maintenance requirement(s) to the COR for maintenance services or replacement and installation.

5. Deliverable: The Contractor shall deliver clean restrooms as provided in the attached schedule.

iii. Task 3: The Contractor shall clean all common areas to include drinking fountains, kitchens, entrances, and patio.

1. Standard: Kitchens and break rooms shall be free of obvious dirt debris and extraneous matter. Trash shall be collected daily and placed in the dumpster outside. Trash containers shall be lined and kept free of trash, dirt, stains, and debris. Refrigerators, counters, furniture, and sink surfaces shall be cleaned daily with a disinfectant cleaner. Surfaces shall be free of dust, dirt, mold, mildew, streaks, rust, and encrustation. Molding shall be free of dirt, debris, and all types of marks. Flooring shall be free of dirt, debris, foreign matter, and damp mopped using a disinfectant cleaner.

2. Patio area outside Building C Lunchroom shall remain free of trash at all times. Cigarette urns shall be cleaned and filled with sand daily. Trash receptacles shall be emptied and cleaned when trash levels reach more than three fourths (3/4) full. Doors, stoops, and sidewalks shall be cleared of debris. Door handles and plates shall be free from tarnish, streaks, stains, and hand marks. Walk-off mats shall be appropriately placed and free of soil and grit, with no moisture or grit underneath.

3. Floors shall be clean and free of trash and foreign matter with no dirt or dust left in corners, crevices, molding, and be free of streaks, and mop strand marks.

4. The Contractor shall empty all wastebaskets, cigarette butt receptacles, and other trash containers within the area and return them to their initial locations. Trash containers shall be odor free and contain clean plastic trashcan liners. Boxes, cans, and papers that are placed near a trash receptacle and marked “TRASH” shall be removed by the Contractor. The Contractor shall pick up any trash that may fall in or around the facility or grounds during the removal of collected trash. The Contractor shall deposit the trash in an outside trash collection point in such a manner as to not have trash spilling or blowing out. The Contractor shall remove all trash, including the boxes, resulting from replacement of various special occasions, such as office staff moving from one building to another, delivery of a large amount of supplies, furniture, or equipment. Trash receptacles shall be emptied when the trash level is half-full and new plastic bag liners installed when emptied. Mixed paper, corrugated cardboard, and glass are currently recycled; other items may be added due to further regulations.

Containers will be supplied by the Government.

5. The Contractor shall wash all drinking fountains with a neutral soap solution, rinse with clear water, and wipe dry with a clean cloth.

6. Deliverable: The Contractor shall deliver clean commons areas in accordance with the timeliness described in the Cleaning Schedule.

iv. Task 4: The contractor shall clean glass surfaces.

1. Standard: Clean all interior and exterior glass; this shall include the Buildings

C and D entrances and the Building C patio. After glass cleaning, there shall be no traces of film, dirt, smudges, water, or other foreign matter. All stains will be removed including metal frames and doors.

2. All window glass lites for Segment C and D offices will have the hallway side cleaned with glass cleaner. Glass shall be free of dirt, cobwebs or streaks.

3. All window glass lites for Segment D conference rooms will have the hallway and room sides cleaned with glass cleaner. Glass shall be free of dirt, cobwebs or streaks

4. Deliverable: The contractor shall deliver clean glass surfaces as directed in the Task Schedule (See Attachment A).

4. SPECIFICATIONS AND CONDITIONS

a. The Contractor shall furnish the necessary equipment and supplies, including but not limited to the following: vacuum cleaner(s) and attachments, toilet bowl and urinal cleaners, disinfectant, window and glass cleaner, cleaning brushes, cleaning pads, other cleansers as required, toilet paper, paper towels, hand and liquid soap, napkins, urinal and toilet cakes, sanitary napkins and tampons for dispensers, and trash can liners.

b. Floors in offices and shared areas are carpeted and vinyl floor covering; floors in restrooms;

hallways, entry area and stairwells are tile or epoxy.

c. ALL LABORATORIES AND FISH HOLDING AREAS ARE OFF-LIMITS TO CONTRACTOR

PERSONNEL.

d. At least ten (10) days prior to commencing work, the Contractor shall meet in conference with the CO or COR at a time mutually agreeable to discuss and develop mutual understanding relative to scheduling and administration of the work required by this contract.

e. The Contractor’s representative shall meet with Government representatives weekly during the first month of the contract. Meetings shall be held as often as necessary thereafter as determined by the CO or COR. The purpose of these meetings shall be to resolve identified problems, to schedule required work, to establish or adjust priorities, and to evaluate Contractor performance for payment purposes.

f. Upon commencement of work under this contract, the Contractor shall implement and maintain a safety program for employees performing work under this contract. This detailed program shall comply with all Federal and State Occupational and Safety and Health Acts and all safety provisions within this contract. The program shall identify the Contractor Safety Representative and Environmental Manager. The Contractor shall place and remove appropriate warning signs for wet or slippery floor areas caused by cleaning applications.

The Government provided warning signs will be in accordance with OSHA Safety Standards.

Cloths, mops, or brushes containing a residue of wax or other combustible material subject to spontaneous ignition shall not be stored inside the building. The Contractor shall provide the COR with copies of Material Safety Data Sheets (SDS’s) for all cleaning chemicals used.

The Contractor shall maintain and distribute the SDS to employees.

g. Inspections shall be conducted frequently and unannounced by the Contracting Officer's Representative (COR). Work not conforming to specifications will be brought to the attention of the Contractor for correction. A daily diary of problems and vendor contact information will be maintained by the COR and a copy submitted to the Contracting Officer for administrative action. Acceptance of the work shall be based on compliance with this

PWS.

h. All contract employees are required to attend an orientation conducted by the COR. The orientation will include an explanation of the occupant agency’s function and a tour of the facility. Information will also be presented to familiarize contract employees with key client agency personnel and areas of the building/facility requiring special attention and restrictions.

i. The Contractor shall make sure employees practice utilities conservation. Contractor shall operate under conditions that prevent the waste of utilities including turning off lights when not in use, turn off water faucets or valves when not in use.

5. ACCEPTANCE LEVELS

a. The Contractor service requirements are summarized as performance objectives that relate directly to contract service requirements. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to performance success.

6. BASIC CLEANING SERVICES

a. Main Floors: All floors, except carpeted areas, shall be swept, dust mopped, damp mopped, wet mopped, dry buffed, and spray buffed, as needed, to ensure they have a uniform, glossy appearance and are free of dirt, debris, dust, scuff marks, heel marks, other stains and discoloration, and other foreign matter. Baseboards, corners, and wall/floor edges shall also be clean. All floor maintenance solutions shall be removed from baseboards, furniture, trash receptacles, etc. Chairs, trash receptacles, and other moveable items shall be moved to maintain floors underneath these items. All moved items shall be returned to their original and proper position.

b. Trash Removal: All trash containers shall be emptied and returned to their initial location.

Boxes, cans, and papers placed near a trash receptacle and marked “TRASH” shall be removed. Any obviously soiled or torn plastic trash receptacle liners shall be replaced. The trash shall be deposited in the nearest outside trash collection container. Trash receptacles shall be left clean, free of foreign matter, and free of odors. Mixed paper, corrugated cardboard, and glass are currently recycled; other items may be added due to further regulations. Containers will be supplied by the Government.

c. Clean Glass: Clean interior and exterior glass; this shall include the Buildings C and D entrances and the Building C patio. After glass cleaning, there shall be no traces of film, dirt, smudges, water, or other foreign matter. All stains will be removed including metal frames and doors. Interior window frames shall be free of dust or cobwebs.

d. Clean Drinking Fountains: Clean and disinfect all porcelain and polished metal surfaces, including the orifices and drain, as well as exterior surfaces of fountain. Drinking fountains shall be free of streaks, stains, spots, smudges, scale, and other obvious soil. Drinking fountains shall be cleaned with a neutral soap solution, rinsed with clear water, and wiped dry with a clean cloth.

e. Cigarette Receptacles: The Contractor shall empty and damp-wipe all cigarette receptacles.

f. Vacuum Carpets: Vacuum carpeted areas. The carpeted area shall be free of all visible dirt, debris, litter, and other foreign matter. Any spots shall be removed by carpet manufacturer’s approved methods as soon as noticed. All tears, burns, and raveling shall be brought to the attention of the Government representative. Area and throw rugs are included to receive this service.