RFP-SIZ100-16-R-0032-.pdf

W No.:SIZ100‐ 16‐R‐0032 Page l of73

Embassy of the United States of America Baghdad, Republic of lraq luly 25,2016

To: Prospective Offerors

Subject: Request for Proposals number SIZl00-16-R-0032

Enclosed is a Request for Proposal (RFP) for Telephone Telecommunication Services. If you would like to submit a proposal, follow the instructions in Section 3 of the solicitation, complete the required portions of the attached document, and submit it to the address shown on the Standard Form 1449 that follows this letter.

The U.S. Government intends to award a contract/purchase order to the responsible company submitting an acceptable proposal at the lowest price. We intend to award a contract/purchase order based on initial proposals, without holding discussions, although we may hold discussions with companies in the competitive range if there is a need to do so.

All business concems will be required to have a DUNS number and be registered in SAM/CCR through the following sites: DUNS - www.dnb.com and SAM/CCR - www.sam.gov.

Proposals are due by August 31,2016 no later 17:00 hours Baghdad time.

Enclosure

RFP No.: SIZ100-16-R-0032

TABLE OF CONTENTS

Section 1 - The Schedule

SF 1449 cover sheet

Continuation To SF-1449, RFP Number SIZ100-16-R-0032, Prices, Block 23

Continuation To SF-1449, RFP Number SIZ100-16-R-0032, Schedule Of Supplies/Services, Block 20

Description/Specifications/Work Statement

Attachment 1 to Description/Specifications/Performance Work Statement, Government Furnished

Property

Exhibit A – World Zone Destinations for International Long-Distance Calls Zone 1: Europe Zone 2: North America Zone 3: South America Zone 4: Asia Zone 5: Oceania Zone 6: Africa Zone 7: Australia and New Zealand Zone 8: Middle East Exhibit B – Optional Form 347

Exhibit C – Defense Base Act Insurance Rates & Contact Information

Section 2 - Contract Clauses

Contract Clauses

Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

Section 3 - Solicitation Provisions

Solicitation Provisions

Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in Part 12

Section 4 - Evaluation Factors

Evaluation Factors

Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in Part 12

Section 5 - Representations and Certifications

Offeror Representations and Certifications

Addendum to Offeror Representations and Certifications - FAR and DOSAR Provisions not Prescribed in Part 12

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

PR5429370

PAGE 3 OF

2. CONTRACT NO.

3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER

5. SOLICITATION NUMBER

SIZ10016R0032

6. SOLICITATION ISSUE DATE

07/25/2016

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

Ramon Taruc, Contracting Officer via e-mails addresses:

BaghdadGSOProcuremen@state.gov

b. TELEPHONE NUMBER(No collect calls)

8. OFFER DUE DATE/ LOCAL

TIME

08/31/2016

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE:____ % FOR:

General Services Office/Procurement SMALL BUSINESS WOMEN-OWNED SMALL BUSINESS

U.S. Embassy – Baghdad

Al Kindi Street, Baghdad International Zone

HUBZONE SMALL

BUSINESS

(WOSB) ELLIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM NAICS:

Baghdad, Republic of Iraq SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

EDWOSB

8 (A) SIZE STANDARD:

11. DELIVERY FOR FOB DESTINAT-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS 13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

See Continuation To SF-1449

BaghdadGSOProcBid@state.gov

General Services Office

U.S. Embassy – Baghdad

Al Kindi Street, Baghdad Internaitonal Zone

Baghdad, Republic of Iraq BaghdadGSOProcBid@state.gov

17a. CONTRACTOR/OFFERER

CODE FACILITY

CODE

18a. PAYMENT WILL BE MADE BY

Financial Management Office

U.S. Embassy – Baghdad

Al Kindi Street, Baghdad Internaitonal Zone

Baghdad, Republic of Iraq

BaghdadVendorInvoice@state.gov

CODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

See Continuation To SF-1449, Block 23 and

Block 20,Description/Specifications/Work

Statement

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a.SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED

27b.CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN __2__ COPIES TO ISSUING

OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE

IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED HEREIN.

29. AWARD OF CONTRACT: REF. _________________ OFFER DATED ____________. YOUR

OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH

ARE SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print)

30c. DATE SIGNED

31b. NAME OF CONTRACTING OFFICER (Type or print)

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 1449 (REV. 02/2012)

PREVIOUS EDITION IS NOT USABLE Computer Generated Prescribed by GSA - FAR (48 CFR) 53.212 mailto:BaghdadGSOProcuremen@state.gov mailto:BaghdadGSOProcBid@state.gov mailto:BaghdadGSOProcBid@state.gov mailto:BaghdadVendorInvoice@state.gov

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _______________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

36. PAYMENT 37. CHECK NUMBER

PARTIAL FINAL

COMPLETE PARTIAL FINAL

38. S/R ACCOUNT NO.

39. S/R VOUCHER NO. 40. PAID BY

41.a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41C. DATE

42b. RECEIVED AT (Location)

42c. DATE REC’D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449

RFP NUMBER SIZ100-16-R-0032

PRICES, BLOCK 23

I. SCOPE OF CONTRACT

The contractor shall provide telecommunication telephone services for the U.S. Embassy Baghdad and the U.S. Consulate General Basrah in accordance with SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20, DESCRIPTION/SPECIFICATIONS/WORK STATEMENT. The prices listed below shall include all labor, materials, insurance (see FAR 52.228-4 and 52.228-5), overhead, and profit.

II. TYPE OF CONTRACT

This is a firm-fixed-price contract to acquire telecommunication services on the basis of the defined quantities and estimated quantities.

The Government will pay the Contractor on a monthly basis for the defined quantities which have been satisfactorily performed.

The Government will issue task orders. Task order(s) will be issued against the Contract Line Item Numbers under IV.

PRICING on Optional Form-347 (see Exhibit B)

III. PERIOD OF PERFORMANCE

The contract will be for a one-year period, effective from the date of the contract award and continuing for a period of 12 months, with four one-year options to extend the term of the contract.

IV. PRICING

The prices are stated in _________________ (offeror insert currency). The Government will make payment in the stated currency by Electronic Funds Transfer (EFT) within 30 calendar days after receipt of the proper invoice.

In consideration of satisfactory performance of the services required under this contract, the Contractor shall be paid a firm fixed-price (FFP).

VALUE ADDED TAX. Value Added Tax (VAT) is not applicable to this contract and shall not be included in the CLIN rates or Invoices because the U.S. Embassy has a tax exemption certificate from the host government.

1. BASE YEAR

1.1. Fixed-Price for the Specified Quantity Services

CLIN Description of Services Unit of

Measure

QTY

Unit

Price Total Price

0001 Baghdad, 3200 Direct-Inward-Dialing (DID) numbers Month 12

0002 Baghdad, 2 (two) E1 EURO ISDN circuits Month 12

0003 Baghdad, Call Detail Records (CDR) of 3200 DID numbers Month 12

0004 Baghdad, Call Line Identification (CLID) of 3200 DID numbers Month 12

0005 Baghdad Lease of Equipment Month 12

0005A Non-recurring One Time Installation at the U.S. Embassy - Baghdad Lot 1

0006 Basrah, 500 Direct-Inward-Dialing (DID) numbers Month 12

0007 Basrah, 1 (one) E1 EURO ISDN circuit Month 12

0008 Basrah, Call Detail Records (CDR) of 500 DID numbers Month 12

0009 Basrah, Call Line Identification (CLID) of 500 DID numbers Month 12

0010 Basrah, Lease of Equipment Month 12

0010A Non-recurring One Time Installation at the U.S. Consulate General –

Basrah

Lot 1

1.2. Indefinite Quantity Services. In addition to the telecommunication charges the following per minute charges will apply to the base year of the contract.

CLIN Description of Services Unit of

Measure

Estimated

QTY(*)

Unit

Price

Estimated

Total Price

0011 National Landline Network Long-Distance Call Minute 25,000

0012 National GSM Operators Minute 10,000

0013 International Long-Distance Call (Zone 1: Europe(**)) Minute 10,200 (***)

0014 International Long-Distance Call (Zone 2 : North America(**)) Minute 150,000 (***)

0015 International Long-Distance Call (Zone 3: South America(**)) Minute 3,000 (***)

0016 International Long-Distance Call ( Zone 4: Asia(**)) Minute 5,280 (***)

0017 International Long-Distance Call ( Zone 5: Oceania(**)) Minute 150 (***)

0018 International Long-Distance Call (Zone 6: Africa(**)) Minute 2,100 (***)

0019 International Long-Distance Call (Zone 7: Australia and New

Zealand(**))

Minute 480 (***)

0020 International Long-Distance Call ( Zone 8: Middle East(**)) Minute 2,200 (***)

(**) – Line Item No. is on firm-fixed price rate to World Zone Destinations in Section I, Exhibit A.

(***) – The contractor agrees to charge the Embassy based on actual unit price(s), per country name and code as stated in Exhibit A.

1.3. The Embassy may require additional Direct-Inward-Dialing (DID) numbers to be installed by the Contractor.

The contractor shall provide the service when and as required in compliance with SCHEDULE OF

SUPPLIES/SERVICES, BLOCK 20, DESCRIPTION/SPECIFICATIONS/

WORK STATEMENT. For this purpose the Embassy shall issue a task order. The installation charge during the base year of the contract shall be as follows:

Measure

Estimated

Quantity(*) Unit Price Total Price

0021 Installation of New Direct-Inward-Dialing (DID) number Each 1

0022 Baghdad, 1 (one) Direct-Inward-Dialing (DID) number Month 12

0023 Basrah, 1 (one) Direct-Inward-Dialing (DID) number Month 12

1.4. The embassy may require Internet Access Service at the U.S. Consulate General in Basrah. The contractor shall provide the service when and as required in compliance with SCHEDULE OF SUPPLIES/SERVICES, BLOCK

20, DESCRIPTION/SPECIFICATIONS/WORK STATEMENT. For this purpose the Embassy shall issue a task order. The pricing schedule will be as follows:

CLIN Description of Services Unit of

Measure

Estimated

Quantity(*) Unit Price

Estimated

Total Price

0024 Bandwidth 256 kbps Circuit download Month 12

0025 Bandwidth 5126 kbps Circuit download Month 12

0026 Bandwidth 1 Mbps Circuit download Month 12

0027 Lease of Equipment Month 12

0028 Non-recurring One Time Installation Lot 1

MINIMUM AND MAXIMUM AMOUNTS

During this contract period, the Government shall place orders totaling a minimum of $10,000.00 for line items 0011 through 0028. This reflects the contract minimum for this period of performance. The amount of all orders for line items 0011 through 0028 shall not exceed $400,000.00. This reflects the contract maximum for this period of performance.

TOTAL ESTIMATED AMOUNT FOR BASE YEAR (1.1. +1.2. + 1.3. + 1.4.)

2. OPTION YEAR ONE

2.1. Fixed-Price for the Specified Quantity Services

Measure

QTY Unit Price Total Price

0001 Baghdad, 3200 Direct-Inward-Dialing (DID) numbers Month 12

0002 Baghdad, 2 (two) E1 EURO ISDN circuits Month 12

0003 Baghdad, Call Detail Records (CDR) of 3200 DID numbers Month 12

0004 Baghdad, Call Line Identification (CLID) of 3200 DID numbers Month 12

0005 Baghdad Lease of Equipment Month 12

0006 Basrah, 500 Direct-Inward-Dialing (DID) numbers Month 12

0007 Basrah, 1 (one) E1 EURO ISDN circuit Month 12

0008 Basrah, Call Detail Records (CDR) of 500 DID numbers Month 12

0009 Basrah, Call Line Identification (CLID) of 500 DID numbers Month 12

0010 Basrah, Lease of Equipment Month 12

2.2. Indefinite Quantity Services. In addition to the telecommunication charges the following per minute charges will apply to Option Year One of the contract.

Estimated

QTY (*)

Unit Price Estimated

Total Price

0011 National Landline Network Long-Distance Call Minute 25,000

0012 National GSM Operators Minute 10,000

0013 International Long-Distance Call (Zone 1: Europe(**)) Minute 10,200 (***)

0014 International Long-Distance Call (Zone 2 : North

America(**))

Minute 150,000 (***)

0015 International Long-Distance Call (Zone 3: South

America(**))

Minute 3,000 (***)

0016 International Long-Distance Call ( Zone 4: Asia(**)) Minute 5,280 (***)

0017 International Long-Distance Call ( Zone 5: Oceania(**)) Minute 150 (***)

0018 International Long-Distance Call (Zone 6: Africa(**)) Minute 2,100 (***)

0019 International Long-Distance Call (Zone 7: Australia and New

Zealand(**))

Minute 480 (***)

0020 International Long-Distance Call ( Zone 8: Middle East(**)) Minute 2,200 (***)

(***) – The contractor agrees to charge the Embassy based on actual unit price(s), per country name and code as stated in

2.3. The Embassy may require additional Direct-Inward-Dialing (DID) numbers to be installed by the Contractor.

SUPPLIES/SERVICES, BLOCK 20, DESCRIPTION/SPECIFICATIONS/

WORK STATEMENT. For this purpose the Embassy shall issue a task order. The installation charge during

Option Year One of the contract shall be as follows:

Estimated

QTY (*)

Unit Price Total Price

0021 Installation of New Direct-Inward-Dialing (DID) number Each 1

2.4. The embassy may require Internet Access Service at the U.S. Consulate General in Basrah. The contractor shall

20, DESCRIPTION/SPECIFICATIONS/WORK STATEMENT. For this purpose the Embassy shall issue a task order. The pricing schedule will be as follows:

Estimated

QTY (*)

Unit Price Estimated

Total Price

0024 Bandwidth 256 kbps Circuit download Month 12

0025 Bandwidth 5126 kbps Circuit download Month 12

0026 Bandwidth 1 Mbps Circuit download Month 12

During this contract period, the Government shall place orders totaling a minimum of $10,000.00 for line items 0011 through 0028. This reflects the contract minimum for this period of performance. The amount of all orders for line items 0011 through 0028 shall not exceed $400,000.00. This reflects the contract maximum for this period of performance.

TOTAL ESTIMATED AMOUNT FOR OPTION YEAR ONE (2.1. + 2.2. + 2.3. + 2.4.)

3. OPTION YEAR TWO

3.1. Fixed-Price for the Specified Quantity Services

Measure QTY Unit Price Total Price

0001 Baghdad, 3200 Direct-Inward-Dialing (DID) numbers Month 12

0002 Baghdad, 2 (two) E1 EURO ISDN circuits Month 12

0003 Baghdad, Call Detail Records (CDR) of 3200 DID numbers Month 12

0004 Baghdad, Call Line Identification (CLID) of 3200 DID numbers Month 12

0005 Baghdad Lease of Equipment Month 12

0006 Basrah, 500 Direct-Inward-Dialing (DID) numbers Month 12

0007 Basrah, 1 (one) E1 EURO ISDN circuit Month 12

0008 Basrah, Call Detail Records (CDR) of 500 DID numbers Month 12

3.2. Indefinite Quantity Services. In addition to the telecommunication charges the following per minute charges will apply to Option Year Two of the contract.

CLIN Description of Services Unit of

Measure

Estimated

QTY (*)

Unit Price Estimated

Total Price

0011 National Landline Network Long-Distance Call Minute 25,000

0012 National GSM Operators Minute 10,000

0013 International Long-Distance Call (Zone 1: Europe(**)) Minute 10,200 (***)

International Long-Distance Call (Zone 2 : North

America(**)) Minute 150,000

International Long-Distance Call (Zone 3: South

America(**)) Minute 3,000

0016 International Long-Distance Call ( Zone 4: Asia(**)) Minute 5,280 (***)

0017 International Long-Distance Call ( Zone 5: Oceania(**)) Minute 150 (***)

0018 International Long-Distance Call (Zone 6: Africa(**)) Minute 2,100 (***)

International Long-Distance Call (Zone 7: Australia and

New Zealand(**)) Minute 480

International Long-Distance Call ( Zone 8: Middle

East(**)) Minute 2,200

(***) – The contractor agrees to charge the Embassy based on actual unit price(s), per country name and code as stated in

3.3. The Embassy may require additional Direct-Inward-Dialing (DID) numbers to be installed by the Contractor.

SUPPLIES/SERVICES, BLOCK 20, DESCRIPTION/SPECIFICATIONS/WORK STATEMENT. For this purpose the Embassy shall issue a task order. The installation charge during Option Year Two of the contract shall be as follows:

CLIN Description of Services Unit of

Measure

Estimated

QTY (*)

Unit Price Total Price

0021 Installation of New Direct-Inward-Dialing (DID) number Each 1

3.4. The embassy may require Internet Access Service at the U.S. Consulate General in Basrah. The contractor shall

Estimated

QTY (*)

Unit Price Estimated

Total Price

0024 Bandwidth 256 kbps Circuit download Month 12

0025 Bandwidth 5126 kbps Circuit download Month 12

0026 Bandwidth 1 Mbps Circuit download Month 12

During this contract period, the Government shall place orders totaling a minimum of $10,000.00 for line items 0011 through 0028. This reflects the contract minimum for this period of performance. The amount of all orders for line items 0011 through 0028 shall not exceed $400,000.00. This reflects the contract maximum for this period of performance.

TOTAL ESTIMATED AMOUNT FOR OPTION YEAR TWO (3.1. + 3.2. + 3.3. + 3.4.)

4. OPTION YEAR THREE

4.1 Fixed-Price for the Specified Quantity Services

Measure

QTY Unit Price Total Price

0001 Baghdad, 3200 Direct-Inward-Dialing (DID) numbers Month 12

0002 Baghdad, 2 (two) E1 EURO ISDN circuits Month 12

0003 Baghdad, Call Detail Records (CDR) of 3200 DID numbers Month 12

0004 Baghdad, Call Line Identification (CLID) of 3200 DID numbers Month 12

0005 Baghdad Lease of Equipment Month 12

0006 Basrah, 500 Direct-Inward-Dialing (DID) numbers Month 12

0007 Basrah, 1 (one) E1 EURO ISDN circuit Month 12

0008 Basrah, Call Detail Records (CDR) of 500 DID numbers Month 12

4.2. Indefinite Quantity Services. In addition to the telecommunication charges the following per minute charges will apply to Option Year Three of the contract.

Estimated

QTY (*)

Unit

Price

Estimated

Total Price

0011 National Landline Network Long-Distance Call Minute 25,000

0012 National GSM Operators Minute 10,000

0013 International Long-Distance Call (Zone 1: Europe(**)) Minute 10,200 (***)

0014 International Long-Distance Call (Zone 2 : North

America(**))

Minute 150,000 (***)

0015 International Long-Distance Call (Zone 3: South

America(**))

Minute 3,000 (***)

0016 International Long-Distance Call ( Zone 4: Asia(**)) Minute 5,280 (***)

0017 International Long-Distance Call ( Zone 5: Oceania(**)) Minute 150 (***)

0018 International Long-Distance Call (Zone 6: Africa(**)) Minute 2,100 (***)

0019 International Long-Distance Call (Zone 7: Australia and New

Zealand(**))

Minute 480 (***)

0020 International Long-Distance Call ( Zone 8: Middle East(**)) Minute 2,200 (***)

(**) – Line Item No. is on firm-fixed price rate to World Zone Destinations in Section I, Exhibit A.

(***) – The contractor agrees to charge the Embassy based on actual unit price(s), per country name and code as stated in

4.3. The Embassy may require additional Direct-Inward-Dialing (DID) numbers to be installed by the Contractor. The contractor shall provide the service when and as required in compliance with SCHEDULE OF

SUPPLIES/SERVICES, BLOCK 20, DESCRIPTION/SPECIFICATIONS/

WORK STATEMENT. For this purpose the Embassy shall issue a task order. The installation charge during

Option Year One of the contract shall be as follows:

Estimated

QTY (*)

Unit

Price

Total Price

0021 Installation of New Direct-Inward-Dialing (DID) number Each 1

4.4. The embassy may require Internet Access Service at the U.S. Consulate General in Basrah. The contractor shall provide the service when and as required in compliance with SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20, DESCRIPTION/SPECIFICATIONS/WORK STATEMENT. For this purpose the Embassy shall issue a task order.

The pricing schedule will be as follows:

Estimated

QTY (*)

Unit

Price

Estimated

Total Price

0024 Bandwidth 256 kbps Circuit download Month 12

0025 Bandwidth 5126 kbps Circuit download Month 12

0026 Bandwidth 1 Mbps Circuit download Month 12

0027 Lease of Equipment Month 12

0028 Non-recurring One Time Installation Lot 1

MINIMUM AND MAXIMUM AMOUNTS

During this contract period, the Government shall place orders totaling a minimum of $10,000.00 for line items 0011 through 0028. This reflects the contract minimum for this period of performance. The amount of all orders for line items

0011 through 0028 shall not exceed $400,000.00. This reflects the contract maximum for this period of performance.

TOTAL ESTIMATED AMOUNT FOR OPTION YEAR THREE (4.1. + 4.2. + 4.3. + 4.4.)

5. OPTION YEAR FOUR

5.1. Fixed-Price for the Specified Quantity Services

QTY Unit

Price

Total Price

0001 Baghdad, 3200 Direct-Inward-Dialing (DID) numbers Month 12

0002 Baghdad, 2 (two) E1 EURO ISDN circuits Month 12

0003 Baghdad, Call Detail Records (CDR) of 3200 DID numbers Month 12

0004 Baghdad, Call Line Identification (CLID) of 3200 DID numbers Month 12

0005 Baghdad Lease of Equipment Month 12

0006 Basrah, 500 Direct-Inward-Dialing (DID) numbers Month 12

0007 Basrah, 1 (one) E1 EURO ISDN circuit Month 12

0008 Basrah, Call Detail Records (CDR) of 500 DID numbers Month 12

5.2. Indefinite Quantity Services. In addition to the telecommunication charges the following per minute charges will apply to Option Year Four of the contract.

CLIN Description of Services Unit of

Measure

Estimated

QTY (*)

Unit

Price

Estimated

Total Price

0011 National Landline Network Long-Distance Call Minute 25,000

0012 National GSM Operators Minute 10,000

0013 International Long-Distance Call (Zone 1: Europe(**)) Minute 10,200 (***)

0014 International Long-Distance Call (Zone 2 : North

America(**))

Minute 150,000 (***)

0015 International Long-Distance Call (Zone 3: South

America(**))

Minute 3,000 (***)

0016 International Long-Distance Call ( Zone 4: Asia(**)) Minute 5,280 (***)

0017 International Long-Distance Call ( Zone 5: Oceania(**)) Minute 150 (***)

0018 International Long-Distance Call (Zone 6: Africa(**)) Minute 2,100 (***)

0019 International Long-Distance Call (Zone 7: Australia and New

Zealand(**))

Minute 480 (***)

0020 International Long-Distance Call ( Zone 8: Middle East(**)) Minute 2,200 (***)

(**) – Line Item No. is on firm-fixed price rate to World Zone Destinations in Section I, Exhibit A.

(***) – The contractor agrees to charge the Embassy based on actual unit price(s), per country name and code as stated in

5.3. The Embassy may require additional Direct-Inward-Dialing (DID) numbers to be installed by the Contractor.

SUPPLIES/SERVICES, BLOCK 20, DESCRIPTION/SPECIFICATIONS/

WORK STATEMENT. For this purpose the Embassy shall issue a task order. The installation charge during

Option Year One of the contract shall be as follows:

CLIN Description of Services Unit of

Measure

Estimated

QTY (*)

Unit

Price

Total Price

0021 Installation of New Direct-Inward-Dialing (DID) number Each 1

5.4. The embassy may require Internet Access Service at the U.S. Consulate General in Basrah. The contractor shall

Estimated

QTY (*)

Unit

Price

Estimated

Total Price

0024 Bandwidth 256 kbps Circuit download Month 12

0025 Bandwidth 5126 kbps Circuit download Month 12

0026 Bandwidth 1 Mbps Circuit download Month 12

During this contract period, the Government shall place orders totaling a minimum of $10,000.00 for line items 0011 through 0028. This reflects the contract minimum for this period of performance. The amount of all orders for line items 0011 through 0028 shall not exceed $400,000.00. This reflects the contract maximum for this period of performance.

TOTAL ESTIMATED AMOUNT FOR OPTION YEAR FOUR (5.1. + 5.2. + 5.3. + 5.4.)

GRAND TOTAL PRICE: The grand total price for the base period and all option years is as follows:

Base Year

Option Year One

Option Year Two

Option Year Three

Option Year Four

Grand Total

CONTINUATION TO SF-1449,

RFP NUMBER SIZ100-16-R-0032

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

V. PERFORMANCE WORK STATEMENT

A. Telecommunication Services for the U.S. American Embassy – Baghdad, Iraq

A.1. The Contractor shall provide local and international telephone services with Direct-Inward-Dialing (DID) calling capabilities. The proposal will include pricing of telephone services to include local long distance and international calling rates. The proposal will include an Embassy main local telephone number with two (2) each E1 EURO ISDN Primary Rate Interface (PRI) circuits. Each E1 will have a line rate of 2.048Mb/s, which shall be used to provide channelized E1 service of 30 separate DS0 channels of 64 kb/s each and one 64/kb channel for signaling configured as a Euro ISDN E1 PRI providing 30 simultaneous calls. DID’s are calls presented to the Embassy PBX, the dialed destination number is transmitted, usually partially (e.g., last four digits), so that the PBX can route the call directly to the desired Embassy extension number without the need for an operator or attendant assistance. The American Embassy will require a block of three thousand (3000) sequential Direct Inward Dialing (DID) numbers ranging from 2000 - 4999. Additionally, a block of two hundred (200) DID’s ranging from 7200 – 7299 and 7400 – 7499.

A.2. Connectivity – The proposed E1 Telephone service shall be provided by fixed (fiber) or Fixed Wireless service but shall be interconnected with Iraq’s landline network, main GSM operators Zain, Asia Cell and Korek, as well as other regional Wireless operators.

A.3. Licenses and Carrier Arrangements – The contractor shall be properly licensed to provide the service with the

Ministry of Communications and have all national and local licenses, permits and access arrangements to provide uninterrupted 24 hours/7 days a week (24/7) telephone service.

A.4. Voice Services Basic Service Capabilities – The contractor shall provide a technical approach to deliver the basic voice services to the Embassy. Contractors are also encouraged to propose capabilities and features in addition to those contained in this RFP.

The Contractor shall provide the following as a minimum:

1) Uninterrupted 24/7 dial-in/out capabilities to/from local Iraqi mobile and fixed telephones.

2) Two (2) standard 30 channels E-1 interfaces and PRI EURO ISDN protocol. Provide pricing on monthly and recurring costs for the two E1 circuits. Provide in a table format the standard free telephone features included.

3) Provide a local primary telephone number for the Embassy.

4) Provide a range of sequential Direct Inward Dial numbers as stated in section C.1.1

5) Provide a plan for any Customer Premise Equipment to be installed by the provider at the Embassy compound to deliver these services. This equipment will be maintained by the provider.

A.5. Conformity to Standards –The contractor shall follow Industry standards to include ANSI, Electronic Industries

Association [EIA], Institute for Electrical and Electronic Engineers (IEEE), Insulated Cable Engineers Association (ICEA), National Electric Code (NEC), Telecommunications Industry Association [TIA] Telecommunications Industry Forum (TCIF), and Underwriters Laboratories (UL) standards, Telcordia, International Telecommunications Union-Telecommunications Service Sector (ITU-TSS).

A.6. The contractor shall provide direct billing and shall bill in arrears on a monthly basis. The contractor shall ensure that each invoice contains all pricing components in sufficient detail to reconcile charges with completed orders or actual usage. The contractor shall ensure that all charges, credits, and debits are shown on the invoice and that no additional data are required by the American Embassy to verify the price of a call or feature and to verify the amount of discounts, credits or debits. The contractor shall also make available the usage details, e.g., CDR records, within 7 calendar days following the period being billed provided on a CD-ROM in an Excel spreadsheet format.

A.7. The Contractor shall provide technical support to settle problems, which may arise during the performance of this contract.

B. Telecommunication Services for the U.S. American Consulate General – Basrah, Iraq

B.1. The Contractor shall provide local telecommunications services in the Basrah Region of Iraq. The Consulate

General requires telecommunications services to support the business requirements of the Consulate General. The proposal should include pricing on base telephone services including local and international calling rates. The proposal will include a main local telephone number with an E1 line rate of 2.048Mb/s, which shall be used to provide channelized E1 service of 30 separate DS0 channels of 64 kb/s each and one 64/kb channel for signaling configured as a Euro E1 providing 30 simultaneous calls. The Consulate will require 500 sequential Direct Inward Dialing (DID) numbers. DID’s are calls presented to the Consulates PBX, the dialed destination number is transmitted, usually partially (e.g., last four digits), so that the PBX can route the call directly to the desired Consulate extension number without the need for an operator or attendant assistance.

If ordered by the US Embassy the contractor shall provide Internet Access Service (IAS). The contractor shall price out Broadband internet service implementations that include DSL, fiber optics and cable modem as well as wireless technologies such as 802.11 Wi-Fi.

B.2. Connectivity – The proposed E1 Telephone services shall be interconnected with Iraq’s landline network, main

GSM operators Zain, Asia Cell and Korek, as well as other Basrah regional Wireless operators.

B.3. Licenses and Carrier Arrangements: the contractor shall be properly licensed to provide the service with the

Ministry of Communications and have all national and local licenses, permits and access arrangements to provide uninterrupted service.

B.4. Voice Services Basic Service Capabilities – The contractor shall provide a technical approach to deliver the basic voice services and optional Internet services to the Consulate. Contractors are also encouraged to propose capabilities and features in addition to those contained in this RFP. The proposal shall provide the following:

1) Uninterrupted 24/7 dial in/out capabilities to/from local Iraqi mobile and fixed telephones, national Iraqi mobile and fixed telephones and international long distance.

2) One (1) standard 30 channel E-1 interfaces and PRI EURO ISDN protocol. Provide in a table the standard telephone features such as:

a) Call Detail Recording

b) Call Forwarding

c) Call transfer

d) Facsimile capabilities

e) “Others as suggested in the contractor proposal”

3) Provide a local primary telephone number for the Consulate.

4) Provide a range of five hundred (500), sequential Direct Inward Dial numbers.

5) Provide a plan for any Customer Premise Equipment to be installed by the provider at the Consulate compound.

This equipment will be maintained by the provider.

B.5. Internet Access Service (IAS) – The U.S. Consulate General in Basrah will use IAS to support a wide range of customer requirements connecting to the global Internet. IAS shall allow customers to interconnect CPE using the TCP/IP protocol suite and interoperate with other public Internet Service Provider (ISP) networks. Included under IAS is Broadband Internet access – often shortened to "broadband" – a high data-transmission rate connection. The contractor shall price out Internet service Broadband implementations include DSL, fiber optics and cable modem as well as wireless technologies such as 802.11 Wi-Fi. The International Telecommunication Union Standardization Sector (ITU-T) recommendation I.113 has defined broadband as a transmission capacity that is faster than primary rate ISDN, at 1.5 to 2 Mbit/s. The Organization for Economic Cooperation and Development (OECD) has defined broadband as 256 Kbit/s in at least one direction and this bit rate is the most common baseline that is marketed as

"broadband" around the world. These access circuits shall support TCP/IP-based applications that conform to the specifications of the Internet Standards (STDs) and the Request for Comments (RFCs) of the Internet Engineering Task Force (IETF). The following capabilities shall be provided as part of the basic service:

a) Unlimited access to the Internet 24 hours a day, 7 days a week.

b) Two or more redundant paths from the contractor’s network to the Internet, each at the level of DS2 or higher.

c) Price out service from 256kbits, 512Kbits and 1Mb.

B.6. Conformity to Standards –The contractor shall follow Industry standards to include ANSI, Electronic Industries

Association [EIA], Institute for Electrical and Electronic Engineers (IEEE), Insulated Cable Engineers Association (ICEA), National Electric Code (NEC), Telecommunications Industry Association [TIA] Telecommunications Industry Forum (TCIF), and Underwriters Laboratories (UL) standards, Telcordia, International Telecommunications Union-Telecommunications Service Sector (ITU-TSS).

B.7. The contractor shall provide direct billing and shall bill in arrears on a monthly basis. The contractor shall ensure that each invoice contains all pricing components in sufficient detail to reconcile charges with completed orders or actual usage. The contractor shall ensure that all charges, credits, and debits are shown on the invoice and that no additional data are required by the US Consulate to verify the price of a call or feature and to verify the amount of discounts, credits or debits. The contractor shall also make available the usage details, e.g., CDR records, within 10 calendar days following the period being billed.

VI. INVOICING

(a) The Contractor shall submit monthly invoices to the COR at the address shown in paragraph D below. A proper invoice shall include the following information:

Contractor's name and bank account information for payments by wire transfers

Invoice Date

Contract number

Name, title, phone number, and address of person to contact in case of defective invoice

Data usage and billing information shall be provided by the Contractor along with monthly invoices in the following:

A summary showing a billing report for each DID line number with total monthly price

A detailed billing report shall be attached to each summary invoice and shall include the cost breakdown of all calls made by each DID line number according to the pricing schedule

A detailed list of all calls made for each DID line number

Prompt payment discount if any

(b) If an invoice does not contain the above information, the Government reserves the right to reject the invoice as improper and return it to the Contractor within 7 calendars days. The Contractor shall then submit a proper invoice.

(c) The COR will take each summary invoice and furnish the detailed invoice to the appropriate official in each individual Government agency. That agency representative will review the detailed invoice and either approve for payment or advise the COR of the inaccuracies found. It shall be the COR who will interact with the Contractor on any invoice problems.

(d) The contractor shall send all invoices to the following address:

Financial Management Office

U.S. American Embassy - Baghdad

Al Khindy Street

International Zone

Baghdad, Iraq

Or by electronic means in Acrobat PDF format to the following email address:

BaghdadVouchers@state.gov

(e) Payment will be made by Electronic Funds Transfer (EFT) within 30 days after receipt of the proper invoice.

VII. KEY PERSONNEL

1. The Project Manager shall be able to converse in English and Arabic. The Contractor shall assign to this contract the following key person:

POSITION/FUNCTION NAME

Executive VP ________________________________

2. During the first 90 days of performance, the Contractor shall make no substitutions of key personnel unless the substitution is required due to illness, death, or termination of employment. The Contractor shall notify the Contracting Officer within 15 calendar days after the occurrence of any of these events and provide the information required below to the Contracting Officer at least 15 days before making any permanent substitutions.

3. After the first 90 days of performance, the Contractor may substitute a key person if the contractor determines that it is necessary. The Contractor shall notify the Contracting Officer of the proposed action immediately. Prior to making the substitution, the Contractor will provide the information required below to the Contracting Officer.

4. The Contractor shall provide a detailed explanation of the circumstances requiring the proposed substitution, a complete resume for the proposed substitute. The proposed substitute shall possess qualifications comparable to the original key person. The Contracting Officer will notify the Contractor of its approval or disapproval of the substitution within 15 calendar days after receiving the required information. The Government will modify the contract to reflect any changes in key personnel.

VIII. PERMITS

Without additional cost to the Government, the Contractor shall obtain all permits, licenses, and appointments required for the work under this contract. The contractor shall obtain these permits, licenses, and appointments in compliance with applicable laws of the Republic of Iraq.

IX. DISCLOSURE OF INFORMATION

Any information made available to the Contractor by the Government shall be used only for the purpose of carrying out the provisions of this contract and shall not be divulged or made known in any manner to any person except as may be necessary in the performance of the contract.

X. TECHNOLOGICAL REFRESHMENT

After contract award, the Government may pursuant to FAR clause 52.212-4, Contract Terms and Conditions –

Commercial Items, paragraph (c), Changes, request changes within the scope of the contract. These changes may be required to improve performance, or react to changes in technology.

The contractor may propose for the Government’s technological refreshment substitution or addition for any provided product(s) or services that may become available as a result of technological improvements. The Government may, at any time during the term of this contract or any extensions thereof, modify the contract to acquire products which are similar to those under the contract and that the Contractor has or has not formally announced for marketing purposes.

This action is considered to be within the scope of the contract. At the option of the Government, a demonstration of the mailto:BaghdadVouchers@state.gov substitute product may be required. The Government is under no obligation to modify the contract in response to the proposed additions or substitution.

Such substitution or additions may include any part of, or all of, a given product(s) provided that the following conditions are met and substantiated by documentation in the technological refreshment proposal:

(a) The proposed product(s)/service(s) shall meet all of the technical specifications of this document and conform to the terms and conditions cited in the contract.

(b) The proposed product(s) /service(s) shall have capacity, performance, or functional characteristics equal or greater than the current product(s)/service(s).

(c) The proposal shall discuss the impact on hardware, services and delivery schedules. The cost of changes not specifically addressed in the proposal shall be borne entirely by the contractor.

(d) Contractor has the right to withdraw, in whole or in part, any technological refreshment proposal prior to acceptance by the Government. Contractor will use commercially reasonable efforts to ensure that prices for substitutions or additions are comparable to replaced or discontinued products. If a technological refreshment proposal is accepted and made a part of this contract, an equitable adjustment increasing or decreasing the contract price may be required and any other affected provisions of this contract shall be made in accordance with this clause, the Changes clause, and other applicable clauses of the contract.

XI. SURVIVABILITY AND RECOVERY

The contractor shall have a working system of survivability of the network in case of emergency and serious disaster when all networks may be jammed or when parts of the network are destroyed.

The contractor shall have a recovery plan in place that shall deal with such occurrences.

XII. QUALITY ASSURANCE PLAN (QAP)

This plan is designed to provide an effective surveillance method to promote effective contractor performance. The QAP provides a method for the Contracting Officer's Representative (COR) to monitor contractor performance, advise the contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance.

The contractor, not the Government, is responsible for management and quality control to meet the terms of the contract.

The role of the Government is to conduct quality assurance to ensure that contract standards are achieved.

Performance Objective PWS Para Performance Threshold Services.

Performs all set forth in the performance work statement

(PWS)

Paragraph V.

PERFORMANCE

WORK STATEMENT

All required services are performed and no more than one (1) customer complaint is received per month

1. SURVEILLANCE

The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

2. STANDARD

The performance standard is that the Government receives no more than one (1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.212.4, Contract Terms and Conditions-Commercial Items (May 2001), if any of the services exceed the standard.

When the Contractor fails to provide the services at the acceptable quality performance standards required by this contract, the Government shall apply hourly price deductions for the services described in Article IV. PRICING; The Contracting Officer will make final determination as to whether downtime is the fault of the Contractor. If requested by the Contracting Officer, the Contractor shall provide documentation to support claims of excusable downtime. For downtime determined to be the Contractor’s fault, the Contracting Officer may elect to assess a credit for each instance of non-performance. The Government shall deduct the total number of creditable hours or any fraction of an hour from the next monthly invoice payment. The credit will be determined on an hourly rate calculated as follows: monthly price/720 hours = hourly price. Any fraction of an hour will be rounded to the next higher hour; for example 1 hour and 15 minutes will be rounded to two hours.

3. PROCEDURES

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

(b) The COR will complete appropriate documentation to record the complaint.

(c) If the COR determines the complaint is invalid, the COR will advise the complainant.

The COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the

Contracting Officer for appropriate action under the Inspection clause.

XIII. RECRUITMENT OF THIRD COUNTRY NATIONALS FOR PERFORMANCE ON

DEPARTMENT OF STATE CONTRACTS (February 28, 2012)

1. On contracts exceeding $150,000 where performance will require the recruitment of non-professional third country nationals, the offeror is required to submit a Recruitment Plan as part of the proposal. Contractors providing employer furnished housing are required to submit a Housing Plan.

2. Recruitment Plan

a. State the anticipated number of workers to be recruited, the skills they are expected to have, and the country or countries from which the contractor intends to recruit them.

b. Explain how the contractor intends to attract candidates and the recruitment strategy including the recruiter.

c. Provide sample recruitment agreement in English.

d. State in the offer that the recruited employee will not be charged recruitment or any similar fees. The contractor or employer pays the recruitment fees for the worker if recruited by the contractor or subcontractor to work specifically on

Department of State jobs.

e. State in the offer that the contractor’s recruitment practices comply with recruiting nation and host country labor laws.

f. State in the offer that the contractor has read and understands the requirements of FAR 52.222-50 Combating

Trafficking in Persons.

g. Contractor and subcontractors shall only use bona fide licensed recruitment companies. Recruitment companies shall only use bona fide employees and not independent agents.

h. Contractor will advise the Contracting Officer of any changes to the Recruitment Plan during performance.

3. The offeror will submit a Housing Plan if the contractor intends to provide employer furnished housing for TCNs. The

Housing Plan must describe the location and description of the proposed housing. Contractors must state in their offer that housing meets host country housing and safety standards and local codes or explain any variance. Contractor shall comply with any Temporary Labor Camp standards contained in this contract. In contracts without a Temporary Labor

Camp standard, fifty square feet is the minimum amount of space per person without a Contracting Officer waiver.

Contractor shall submit proposed changes to their Housing Plan to the Contracting Officer for approval.

4. Department of State contractor and subcontractors will treat employees with respect and dignity by taking the following actions:

a. Contractor may not hold employee passports and other identification documents longer than 48 hours without employee concurrence. Contractors and subcontractors are reminded of the prohibition contained in Title 18, United

States Code, Section 1592, against knowingly destroying, concealing, removing, confiscating, or possessing any actual or purported passport or other immigration document to prevent or restrict the person’s liberty to move or travel in order to maintain the services of that person, when the person is or has been a victim of a severe form of trafficking in persons.

b. Contractor shall provide employees with signed copies of the/their employment contracts, in English and the employee’s native language, that define the terms of employment, compensation, job description, and benefits. Contracts must be provided prior to employee departure from their countries of origin.

c. Contractor shall provide all employees with a “Know Your Rights” brochure and document that employees have been briefed on the contents of the brochure. The English language version is available at http://www.state.gov/g/tip or from the Contracting Officer.

d. Contractor shall brief employees on the requirements of the FAR 52.222-50 Combating Trafficking in Persons including the requirements against commercial sex even in countries where it is legal and shall provide a copy of the briefing to the Contracting Officer Representative (COR).

e. Contractor shall display posters in worker housing advising employees in English and the dominant language of the Third Country Nationals being housed of the requirement to report violations of Trafficking in Persons to the company and the company’s obligation to report to the Contracting Officer. The poster shall also indicate that reports can also be submitted to the Office of the Inspector General (OIG) Hotline at 202-647-3320 or 1-800-409-9926 or via email at

OIGHOTLINE@STATE.GOV.

f. Contractor and subcontractors shall comply with sending and receiving nation laws regarding transit, entry, exit, visas, and work permits. Contractors are responsible for repatriation of workers imported for contract performance.

g. Contractor will monitor subcontractor compliance at all tiers. This includes verification that subcontractors are aware of, and understand, the requirements of FAR 52.222-50 Combating Trafficking in Persons and this clause. Contractors specifically agree to allow U.S. Government personnel access to contractor and subcontractor personnel, records, and housing for audit of compliance with these requirements.

h. The contractor agrees to include this clause in all subcontracts over $150,000 involving recruitment of third country national for subcontractor performance.

LIST OF ATTACHMENTS

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