Signed Vendor Contract.pdf

This document is a Wisconsin State telecommunications relay service contract between the State of Wisconsin Department of Administration and Sprint Communications Company, L.P. The contract number is 155505-W20-RELAYSV-01, with a contract period from December 28, 2019 to December 31, 2022, including potential for two one-year renewals by mutual consent. The contract references a previous agreement (Contract No. 505ENT-M15-RELAYSERVC-01) and incorporates multiple exhibits including negotiated terms, cost sheets, and contract amendments that modified pricing and service requirements over time.

The contract provides telecommunications relay services (TRS) and captioned telephone services (CTS) for Wisconsin residents. The pricing structure includes a CTS per billable minute rate of $2.08 and a TRS per billable minute rate of $3.30, with total costs calculated at $93,533.44 for CTS services (44,968 average billable minutes) and $22,532.40 for TRS services (6,828 average billable minutes), for a grand total of $116,065.84. The contract includes education and outreach requirements that were later modified through amendments to reduce mandatory activities while maintaining essential services. Sprint maintains ownership of the Wisconsin Relay website and logo, and the state retains audit rights for CTS subcontractor records to ensure compliance with service delivery requirements.