School Crossing Guard Services.pdf

School Crossing Guard Services

Procurement 99027

Project ID: 2027-01 CONL

Release Date: Thursday, July 9, 2026 · Due Date: Friday, July 24, 2026 2:00pm

1. Introduction

1.1. Summary

The City of New London, Connecticut (the "City") is issuing this Request for Proposals ("RFP") to solicit proposals from qualified vendors ("Bidders," "Offerors," or "Contractors") to provide School Crossing Guard Services at designated intersections within the City of New London for the benefit of students attending New London Public Schools ("NLPS"). The selected Contractor shall provide trained, qualified, supervised, and appropriately equipped School Crossing Guards for the term of the resulting contract.

1.2. Timeline

Release Project Date:

July 9, 2026

Questio n Submis sion Deadlin e:

July 16, 2026, 2:00pm

Propos al Submis sion Deadlin e:

July 24, 2026, 2:00pm

Receipt and Acknowledgment of Responses

Join Zoom Meeting https://us06web.zoom.us/j/84116124522?pwd=HIbsAglntr0ZHEqlFrNzlxx6z8iTP1.1

Meeting chat link https://us06web.zoom.us/launch/jc/84116124522

Meeting ID: 841 1612 4522 Passcode: 390207 https://us06web.zoom.us/j/84116124522?pwd=HIbsAglntr0ZHEqlFrNzlxx6z8iTP1.1 https://us06web.zoom.us/launch/jc/84116124522

One tap mobile +13017158592,,84116124522#,,,,*390207# US (Washington DC)

+13052241968,,84116124522#,,,,*390207# US

Join by SIP

• 84116124522@zoomcrc.com

Join instructions https://us06web.zoom.us/meetings/84116124522/invitations?signature=T8TNX03Q2Z6 UItESGrjwe4rtRvsYnuYwa8oOy4pb4Js

1.3. Procurement Contact

Joshua Montague

Accounting/Purchasing Agent

13 Masonic Street

New London, CT 06320

Email: jmontague@newlondonct.gov

Phone: (860) 447-5215

2. Project Details

2.1. Important Instructions for Electronic Submittals

The City of New London is accepting electronic bid submissions. Bidders shall create a FREE account with OpenGov Procurement by signing up at https://procurement.opengov.com/signup.

Once you have completed account registration, browse back to this page, click on "Draft Response", and follow the instructions to submit the electronic bid.

2.2. Crossing Guard Services Requirements

The City of New London is seeking the services of a qualified respondent with experience in crossing guard management and services to provide six (6) fully trained crossing guards at six (6) crossing guard posts, Monday through Friday, excluding days when schools are not in session.

Services are anticipated not to exceed four (4) hours per guard, per location, per school day, unless otherwise authorized in writing by the City. Service hours may include morning arrival coverage, afternoon dismissal coverage, early release schedules, emergency schedule changes, or other operational needs of the City.

mailto:84116124522@zoomcrc.com https://us06web.zoom.us/meetings/84116124522/invitations?signature=T8TNX03Q2Z6UItESGrjwe4rtRvsYnuYwa8oOy4pb4Js https://us06web.zoom.us/meetings/84116124522/invitations?signature=T8TNX03Q2Z6UItESGrjwe4rtRvsYnuYwa8oOy4pb4Js https://procurement.opengov.com/signup

Service hours may increase or decrease based on school schedules, early release days, emergency closures, changes in crossing guard locations, or the operational needs of the City. Additions or deletions of locations shall be at the awarded hourly rate and shall be subject to written approval by the City or designee. No additional post, location, or service hours shall be billable unless authorized in writing by the City or designee.

The successful respondent shall provide trained, qualified, and supervised School Crossing Guards at designated City of New London intersections for the entire school year, each year of the contract, in accordance with the New London Public Schools ("NLPS") academic calendar. Crossing locations are classified under a two-tier designation system (Tier 1 – Required and Tier 2 – Recommended) as further described in Section 2.3. The Contractor shall prioritize staffing in accordance with these tier designations.

The successful respondent shall fully manage crossing guard services and shall, at a minimum, provide the following:

A. Provide fully trained and equipped crossing guards for each crossing guard location within the City limits.

B. Provide a program manager or supervisor who will coordinate crossing guard services with the City liaison.

C. Provide a supervisor to ensure crossing guard activities are taking place at the required locations and times and that guards are complying with applicable safety procedures, uniform requirements, and equipment requirements. The supervisor shall conduct periodic field inspections and maintain documentation of such inspections, which shall be made available to the City upon request.

The Contractor shall provide one (1) Supervisor in the field working with Crossing Guards daily. The Supervisor shall also provide administrative support, including scheduling, personnel replacement, training coordination, and liaison with the New London Police Department and New London Public Schools.

All Crossing Guards and the Supervisor shall be employees of the Contractor (not independent contractors) and shall be covered by the insurance required, including Connecticut statutory Workers' Compensation coverage.

Minimum requirements for all Crossing Guards:

• Eighteen (18) years of age or older

• Good vision, hearing, and mobility; able to stand for extended periods outdoors

• Able to communicate clearly in English (or in a language shared with the student population served, with English proficiency for coordination with NLPD)

• Successful completion of all background checks and training required under Sections 4.0 and 5.0

D. Maintain sufficient qualified personnel to ensure uninterrupted coverage at all contracted crossing guard posts. The Contractor shall provide coverage in accordance with the operational schedule established by New London Public Schools, including delayed openings, early dismissals, and snow-day protocols. The Contractor shall have a documented emergency communication plan to alert Crossing Guards of schedule changes.

In the event a crossing guard is absent, late, or otherwise unable to perform assigned duties, the successful respondent shall immediately notify the City liaison and provide qualified replacement coverage. The Contractor shall be responsible for all staffing absences and shall replace any normally scheduled personnel with qualified and trained replacements, when needed, subject to the tier priorities established herein. The City shall not be billed for any post, or portion of a service period, that is not staffed by a fully trained and approved crossing guard.

E. Provide fully trained and equipped alternate personnel to ensure all contracted locations are covered in the event regular personnel are absent.

F. Maintain a pre-employment screening program for crossing guards that includes, at a minimum, employment reference checks, criminal background checks/fingerprint services, and social security verification. No crossing guard shall be assigned to a City post until all required screening, background checks, training, and certifications have been completed.

The Contractor shall conduct the following pre-employment screenings on all newly hired School Crossing Guards, and shall re-screen at intervals required by applicable law:

• Criminal history records check pursuant to Conn. Gen. Stat. § 10-221d, including state and FBI fingerprint-based checks through the Connecticut State Police Bureau of Identification (for individuals working on or near school grounds)

• Connecticut Sex Offender Registry check pursuant to Conn. Gen. Stat. § 54-257, in addition to the National Sex Offender Public Website

• Department of Children and Families (DCF) Child Abuse and Neglect Registry check pursuant to Conn. Gen. Stat. § 17a-101k

• Pre-employment drug screening in compliance with Conn. Gen. Stat. § 31-51t through 31-51aa

• Reference check – minimum of three (3) professional references

• Employment eligibility verification (Form I-9 / E-Verify as applicable)

All inquiries into criminal history shall comply with the Connecticut Fair Chance Employment Act (Conn. Gen. Stat. § 31-51i). The Contractor shall maintain screening records and provide them to the City upon request, subject to applicable privacy laws.

G. The Contractor shall provide, at its own expense, all equipment and uniform items necessary to safely perform School Crossing Guard duties consistent with standards approved by the New London Police Department and nationally recognized best practices. At a minimum, the Contractor shall provide each Crossing Guard with the following:

• ANSI/ISEA 107 Class 2 (or higher) high-visibility reflective vest

• Gloves (including insulated cold-weather gloves)

• Whistle

• Handheld STOP paddle meeting MUTCD standards

• Uniform consistent with MUTCD standards

• Company photo identification badge

• Traffic cones, if applicable

• Cold-weather and wet-weather gear: TBD

• Flashlight for low-light conditions

H. All Crossing Guards shall be trained and certified in accordance with standards approved by the New London Police Department, consistent with nationally recognized best practices including the Federal Highway Administration (FHWA) School Crossing Supervisor Guidelines and the guidance of the Connecticut Department of Transportation, Office of the State Traffic Administration (OSTA).

At a minimum, training shall include:

• Classroom instruction on Connecticut traffic laws, school zone signage, and pavement markings (Conn. Gen. Stat. Chapter 249)

• The authority and limitations of School Crossing Guards under Conn. Gen. Stat. § 14-300f

• Practical field training at a real or simulated crosswalk

• Supervised on-post duty prior to solo assignment

• Annual refresher training and recertification

The Contractor shall maintain current training and certification records for each Crossing Guard assigned under this contract. Such records shall include, at a minimum, documentation of training, certification status, and annual recertification. The Contractor shall provide such records to the City and the NLPD upon request.

I. Provide the City with a monthly schedule, in advance, identifying the locations to be serviced, the personnel deployed at those locations, and the start and end times of each shift at each location.

J. The Contractor shall be solely responsible for the program's payroll, including all wages, benefits, taxes, and mandatory contributions under Connecticut law (including Paid Family and Medical Leave contributions and Unemployment Compensation).

K. The Contractor shall ensure daily School Crossing Guard coverage in accordance with the New London Public Schools academic calendar and consistent with the tier designations set forth in the following section.

L. Within ten (10) calendar days after notice of award, or within another timeframe approved by the City, the Contractor shall submit a transition and start-up plan to the City and the NLPD.

The plan shall address recruitment, onboarding of existing Crossing Guards, background screening, training and certification, post assignments (including tier designations), supervisor assignment, communication procedures, and readiness to begin services for the Fall 2026 school year. The plan shall specifically demonstrate how the Contractor will ensure mandatory Tier 1 coverage prior to allocating resources to Tier 2 locations.

M. Prior to commencement of services, the Contractor shall provide the City and the NLPD with a roster of all Crossing Guards and Supervisors assigned under this contract. The roster shall identify each individual's assigned post, the tier designation of that post (Tier 1 or Tier 2), certification status, and supervisor. The Contractor shall keep the roster current throughout the contract term and shall notify the City and NLPD of any staffing changes, including any reallocation of personnel between Tier 1 and Tier 2 posts. Provide the City with an updated roster of assigned crossing guards and alternate personnel. The successful respondent shall notify the City before assigning any new personnel to a City crossing guard post. The City reserves the right to reject any crossing guard who has not completed required screening, training, certification, or other requirements.

N. Be prepared to consider existing City crossing guards who are interested in transitioning from City employment, subject to the successful respondent’s hiring requirements, screening standards, and employment policies. Existing crossing guards who transition to employment with the successful respondent shall be provided all required training, certifications, uniforms, and equipment prior to assignment.

O. Investigate all public complaints concerning crossing guard services. In the event of a complaint, the successful respondent shall contact the City liaison within twenty-four (24) hours to advise the City of the status of the remedy or resolution. The successful respondent shall furnish a written report of the incident to the City liaison within five (5) business days after the occurrence.

P. The Contractor shall immediately report to the City's designated representative and the New London Police Department any accident, injury, near miss, altercation, unsafe condition, citizen complaint, law enforcement matter, or other incident affecting the safe performance of School Crossing Guard services. A written incident report shall be submitted to the City within one (1) business day of the occurrence, unless a shorter timeframe is requested by the City. Incident reports shall identify the tier designation of the post at which the incident occurred.

Q. On a quarterly basis, the successful respondent’s supervisor shall meet with school representatives and City staff to assess crossing guard services, review any issues or complaints, and discuss any operational changes that may be needed. A quarterly report, subject to review by the City, shall be submitted at the end of each quarter.

R. Submit invoices that clearly identify the date of service, crossing guard location/post, assigned guard name or identification number, start and end time, total billable hours, hourly rate, and any authorized additional coverage. The City shall not be billed for unauthorized service hours or unstaffed posts.

S. All School Crossing Guards shall perform duties in accordance with Conn. Gen. Stat. § 14- 300f and shall be under the operational oversight of the New London Police Department

(NLPD).

The crossing guard locations listed in this solicitation are subject to change based on school schedules, traffic conditions, public safety needs, or operational requirements of the City. Any changes to locations, posts, or service hours must be approved in writing by the City or designee before becoming billable. The New London Police Department reserves the right to request additional School Crossing Guards on an as-needed basis. Any additional Crossing Guards requested shall be billed at the same contracted hourly rate resulting from this RFP. Additional posts requested under this Section may be designated by the City as either Tier 1 or Tier 2 at the time of the request, and coverage obligations shall follow the tier framework established in the following section.

Governing Law

This RFP, any resulting contract, and the performance of School Crossing Guard Services hereunder shall be governed by, and construed in accordance with, the laws of the State of Connecticut and the ordinances of the City of New London. Without limitation, the following statutes and regulations are specifically applicable:

• Conn. Gen. Stat. Chapter 249 – Traffic Control and Highway Safety

• Conn. Gen. Stat. § 14-300 – Crosswalks; pedestrian-control signals; regulation of pedestrians and motor vehicles at crosswalks

• Conn. Gen. Stat. § 14-300f – Vehicles to stop for school crossing guard; penalties; issuance of warning or summons upon report of school crossing guard

• Conn. Gen. Stat. § 10-221d – Criminal history records checks for school personnel and contractors on school grounds

• Conn. Gen. Stat. § 17a-101k – Department of Children and Families Child Abuse and Neglect Registry

• Conn. Gen. Stat. § 54-257 – Connecticut Sex Offender Registry

• Conn. Gen. Stat. § 31-51i – Connecticut Fair Chance Employment Act

• Conn. Gen. Stat. § 31-58 et seq. – Connecticut Minimum Wage Act

• Conn. Gen. Stat. § 31-57r et seq. – Connecticut Paid Sick Leave Act

• Conn. Gen. Stat. § 31-49e et seq. – Connecticut Paid Family and Medical Leave

• Conn. Gen. Stat. Chapter 568 – Workers' Compensation Act

• Conn. Gen. Stat. § 4a-60 and § 4a-60a – Nondiscrimination and Affirmative Action provisions

• Conn. Gen. Stat. § 46a-68j-21 through § 46a-68j-43 – CHRO Contract Compliance Regulations

• Regs. Conn. State Agencies § 14-298-622 – Crosswalk and crosswalk lines

• Connecticut Freedom of Information Act, Conn. Gen. Stat. § 1-200 et seq.

• City of New London Code of Ordinances, City Charter, and applicable Purchasing Policies

Authority of Crossing Guards

Pursuant to Conn. Gen. Stat. § 14-300f, the operator of a motor vehicle shall immediately bring the motor vehicle to a stop not less than ten (10) feet from a location on any highway or private road where a School Crossing Guard is on duty when the School Crossing Guard specifically directs the operator to do so. School Crossing Guards assigned under this contract shall operate under the oversight of the New London Police Department ("NLPD") and shall be recognized as authorized personnel to direct traffic at designated school crossings.

Wage & Labor Law Compliance

The Contractor shall comply with all applicable Connecticut labor laws, including but not limited to:

• Connecticut Minimum Wage Act (Conn. Gen. Stat. § 31-58 et seq.) – current statutory minimum wage, as adjusted annually

• Connecticut Paid Sick Leave Act (Conn. Gen. Stat. § 31-57r et seq.), including phased expansions taking effect through 2027

• Connecticut Paid Family and Medical Leave (Conn. Gen. Stat. § 31-49e et seq.) – mandatory contributions

• Connecticut wage payment and recordkeeping requirements (Conn. Gen. Stat. § 31-71a et seq.)

• Fair Chance Employment Act (Conn. Gen. Stat. § 31-51i)

Student Data Privacy

To the extent the Contractor accesses, receives, or processes any student data or personally identifiable information of students, the Contractor shall comply with the Connecticut Student Data Privacy Act, Conn. Gen. Stat. §§ 10-234aa through 10-234dd, and shall execute any required data privacy addendum with New London Public Schools.

Freedom of Information Act

Offerors are advised that all proposals and related materials submitted to the City are subject to disclosure under the Connecticut Freedom of Information Act, Conn. Gen. Stat. § 1-200 et seq.

Offerors that believe portions of their proposal constitute trade secrets or confidential commercial or financial information must clearly mark such portions and provide a written justification;

however, the City makes no guarantee that any information will be withheld from disclosure.

Contract Term

The initial contract term shall be three (3) years, commencing at the start of the Fall 2026 school year. The City reserves the right, at its sole discretion, to renew the contract for two (2) additional one-year periods, subject to satisfactory performance, availability of appropriated funds, and any Council or Finance Committee approvals required under the New London City Charter.

Non-Appropriation

Any multi-year obligation under this contract is expressly contingent upon annual appropriation of funds by the City of New London. In the event funds are not appropriated in any fiscal year, the City may terminate the contract without penalty upon written notice.

Termination for Convenience

The City may terminate this contract, in whole or in part, for its convenience upon thirty (30) days' written notice to the Contractor.

Termination for Cause

The City may terminate this contract for cause upon the Contractor's failure to cure a material breach within ten (10) business days of written notice, or immediately in the event of a failure to maintain Tier 1 coverage that presents an imminent safety risk to schoolchildren.

Governing Law and Venue

This contract shall be governed by the laws of the State of Connecticut. Exclusive venue for any dispute shall lie in the Superior Court, Judicial District of New London.

Disqualification of Bidders

The City shall not award a contract to any person, firm, or corporation that is:

• Delinquent in any tax or other financial obligation to the City of New London or the State of Connecticut

• Debarred or disqualified from doing business with the State of Connecticut by the Commissioner of the Department of Administrative Services

• In a current, ongoing contract dispute with the City related to the requirements of this solicitation

Insurance Requirements

The Contractor shall procure and maintain at their own expense, insurance of the types specified below, and in the amounts, as set forth herein. All insurance shall be carried with insurers authorized to do business in the State of Connecticut. Certificates of Insurance and/or actual policy and endorsement copies that are satisfactory to the City shall be filed in triplicate with the City before operations are begun and shall be endorsed to name the City of New London as Additional Insured on a primary and non-contributory basis per contract to all policies except Workers’ Compensation. The City expressly retains the right via endorsement to recover and/or subrogate for any and all damages caused by or resulting from the products or work of the Contractor or subcontractors on all policies, excluding Workers’ Compensation and Professional Liability. All policies shall be endorsed to include a Waiver of Subrogation in favor of the City of New London and shall contain a clause granting at least thirty (30) days prior written notice to the City of New London of intent to affect cancellation, non-renewal, or other material change which may have an adverse effect on the policies. The Contractor shall defend, indemnify, and hold the City of New London harmless from and against any claims that arise from the Work and Project to the fullest extent permitted by law.

Insurance shall be in such forms as will protect the Contractor from all claims and liability for damages for bodily and personal injury, including accidental death, and for property damage, which may arise from operations under the Contract, whether such operations be by themselves, their subcontractors, or by anyone directly or indirectly employed or engaged by them.

The following types of insurance shall be provided before starting and until final completion and acceptance of the Work and expiration of the guarantee period provided for in the Agreement.

Proof of Insurance must be submitted in amounts no less than indicated below:

General Liability

Bodily Injury Each Occurrence: $1,000,000

Bodily Injury Aggregate: $2,000,000

Property Damage Each Occurrence: $1,000,000

Property Damage Aggregate: $2,000,000

Or Bodily Injury and Property

Damage Combined Single Limit: $1,000,000

Personal and advertising injury liability $1,000,000

Products and completed operations

Aggregate $2,000,000

Professional Liability

Each Claim/Loss $1,000,000

Aggregate $2,000,000

Sexual Abuse and Molestation Liability

Each Claim $1,000,000

Aggregate $4,000,000

Automobile Liability

Bodily Injury per Person $1,000,000

Bodily Injury per Accident $1,000,000

Property Damage $1,000,000

Or Bodily Injury and Property

Damaged Combined Single Limit: $1,000,000

Workers Compensation

Statutory Coverage with Employer’s Liability

Coverage as follows:

Each Accident: $500,000

Disease/Policy Limit: $500,000

Disease/Each Employee: $500,000

Excess (Umbrella Liability)

Each Occurrence: $3,000,000

Aggregate: $3,000,000

The Contractor must require that all subcontractors, agents, and assigns procure and maintain insurance protection comparable to that required of the Contractor including additional insured status and waiver of subrogation requirements. The Contractor shall not commence Work under the Contract until all insurance required has been procured and approved by the City, nor shall the Contractor allow any of its subcontractors to commence Work until comparable insurance has been procured and approved by the City. Notwithstanding the foregoing, Contractor shall be liable for the actions and inactions of subcontractors who perform Work pursuant to this Contract and subsequent contracts.

The Contractor shall, at its own expense, assume all responsibility for equipment and other property to be installed until such equipment or other property is approved and accepted by the City. The Contractor shall also assume full responsibility and liability, including general property insurance coverage, for them and their employees’ own tools and equipment as well as for those tools and equipment of their subcontractors and their employees.

Any of the above coverages written on a claims made form shall have an Extended Reporting period of three years from the termination of the contract. Renewal certificates must be furnished by the Contractor prior to the expiration date of any of the initial insurances. No insurance required or furnished hereunder shall in any way relieve the Contractor of or diminish any of his responsibilities, obligations, and liabilities under the Contract.

2.3. Crossing Guard Locations

All crossing locations covered under this contract are assigned a tier designation based on a formal safety assessment conducted by the City in consultation with the New London Police Department and New London Public Schools. The tier designation determines staffing priority and coverage obligations as set forth below. Tier designations may shift in the future based on updated assessment information.

The Contractor shall provide one (1) Crossing Guard at each post location identified below, plus one

(1) Supervisor. The morning and afternoon shifts are estimated at two (2) hours each, for a total of four (4) hours per post location per day. The quantity, location, and tier designations are subject to change based upon operational needs and future analysis.

Tier 1 Crossing Location (REQUIRED)

A Tier 1 crossing is a location formally designated as requiring the active presence and monitoring of a crossing guard during designated school arrival and dismissal hours. These locations have been evaluated and determined to present elevated safety risks. Crossing guard coverage at Tier 1 locations is mandatory and must be staffed during all applicable school session hours.

Coverage at all Tier 1 post locations is mandatory. The Contractor shall ensure that each Tier 1 post is staffed during the required morning and afternoon crossing periods without exception. In the event of a planned or unplanned absence at a Tier 1 post, the Contractor shall provide a qualified, trained replacement with guaranteed substitute coverage. The Contractor shall immediately notify the City's designated representative and the NLPD if any Tier 1 post is not staffed as scheduled or if a delay in coverage occurs. Failure to staff a Tier 1 post shall constitute a service deficiency and may be grounds for termination for cause.

• Intersection of Williams St. and Garfield Ave. (five-way intersection) – Tier 1

• Intersection of Connecticut Ave. and Lincoln Ave. (four-way intersection) – Tier 1

• Intersection of Garfield Ave. and Connecticut Ave. (five-way intersection) – Tier 1

• Intersection of Connecticut Ave. and Waller St. (four-way intersection) – Tier 1

Tier 2 Crossing Location (RECOMMENDED)

A Tier 2 crossing is a location formally designated as one where crossing guard service is recommended based on a safety assessment. Crossing guard coverage at Tier 2 locations is assigned as staffing resources permit, and priority is given to fully staffing all Tier 1 posts first.

When personnel are available, Tier 2 posts will be filled to provide enhanced pedestrian safety;

however, the absence of a guard at a Tier 2 location does not constitute a service deficiency.

Coverage at Tier 2 post locations is recommended and shall be provided as staffing resources permit, subject to the requirement that all Tier 1 posts are fully staffed first. Substitute coverage at Tier 2 locations is not guaranteed. The absence of a guard at a Tier 2 location does not constitute a service deficiency, provided that the Contractor has fulfilled all Tier 1 staffing obligations. The Contractor shall notify the City's designated representative of any Tier 2 posts that will be unstaffed on a given day.

• Intersection of Crystal Ave. and Grove St. (four-way intersection) – Tier 2

• Intersection of Colman St. and Jefferson Ave. (four-way intersection) – Tier 2

3. Evaluation Phase- Upload the following information in the following order in PDF format.

• 1. Cover Letter and Executive Summary

Provide an introduction letter outlining the respondent’s specialization, the location of the office responsible for managing the project, and a summary of the experience intended to support the respondent's qualifications to perform required professional services. The introduction letter must be signed by an officer of the Company/Corporation submitting the response.

The respondent must have been in existence, under its current name, for at least five (5) years, providing the services outlined in the Statement of Work section or compatible services to government agencies, in good standing with a track record of performance, and must provide evidence of such in this section. If name changes have occurred in the past twenty (20) years, provide these name changes in chronological order.

Provide a brief narrative of company history, including the date the company was formed and/or incorporated, and list the officers of the company submitting and its qualifying agents. In addition, include the firm’s organizational chart, including names, titles, and leadership staff positions.

Scoring Method:

0-100 Points

Weight (Points):

10 (10% of Total)

• 2. Statement of Qualifications

Bidders must meet the following minimum qualifications to be considered responsive and responsible. Failure to meet any minimum qualification, or failure to provide the required documentation with the bid submission, may result in the bid being deemed non-responsive.

Connecticut Business Registration: The Bidder shall be registered to do business in the State of Connecticut and in good standing with the Connecticut Secretary of the State. You must submit a Certificate of Legal Existence with your proposal. Visit Business.CT.gov for more information.

Indicate the company’s years of experience providing the requested services outlined in the Statement of Work section.

Provide a brief narrative of your most significant projects undertaken in the past five (5) years; limit to no more than ten (10). Describe the scope of each project in physical terms and by cost, dates of service, and the respondent’s responsibilities, and provide the name and contact telephone number of an individual in a position of responsibility who can attest to the respondent’s activities about the project.

Provide the resume of the project manager(s) assigned to this project. The resume must include education, years of experience, and other pertinent information necessary to convey the quality of the individual(s) assigned to this project.

Scoring Method:

0-100 Points

Weight (Points):

10 (10% of Total)

• 3. Technical Approach and Staffing Plan

Provide a narrative describing the respondent’s approach to staffing, supervising, and managing the crossing guard services required in the Statement of Work. The narrative must address the respondent’s plan for covering all required crossing guard posts, providing backup or alternate crossing guards, supervising guard activities, completing field inspections, preparing monthly schedules, communicating with the City liaison, and handling complaints, incidents, emergencies, or service changes.

Provide a description of the respondent’s crossing guard training program, including initial training, refresher or annual training, first aid/CPR certification, pedestrian safety, traffic safety, school crossing area procedures, applicable Connecticut law, CTDOT guidance, local requirements, and training documentation or certification tracking.

Describe the respondent’s quality assurance process for ensuring guards are present, properly equipped, in uniform, and performing services in accordance with the Statement of Work.

Provide a statement identifying whether the respondent intends to self-perform all work or use any subcontractors/sub-consultants. If subcontractors/sub-consultants will be used, identify the subcontractor/sub-consultant, describe the work to be performed, and provide relevant qualifications and contact information.

Scoring Method:

0-100 Points

Weight (Points):

50 (50% of Total)

• 4. Pricing Proposal

Proposal shall be based upon the information outlined in section 2.3 of this RFP.

180 school days

6 crossing guards each working 4 hours/day

1 supervisor working 4 hours/day

The hourly rates submitted in the proposal shall be the official pricing for the bid.

Estimated quantities are for evaluation purposes only and do not represent a guarantee of work.

Actual quantities may vary based on the NLPS calendar, tier staffing requirements, and additional post requests.

The hourly rate submitted shall include all costs associated with providing School Crossing Guard Services, including but not limited to: wages, statutory and voluntary benefits, payroll taxes, Workers' Compensation, Paid Family and Medical Leave contributions, uniforms, equipment, training, background checks, supervision, administrative overhead, insurance, and profit.

Scoring Method:

0-100 Points

Weight (Points):

25 (25% of Total)

• 5. Preference Points

Preference points may be awarded to Offerors certified as:

• Small Business Enterprise – gross revenues under $10 million in most recently completed fiscal year

• Local Business Enterprise – principal office physically located in the City of New London, CT

• Minority Business Enterprise – certified pursuant to Conn. Gen. Stat. § 4a-60g

Scoring Method:

0-100 Points

Weight (Points):

5 (5% of Total)

4. Vendor Questionnaire

1. Respondent Submittals *

Please Upload your COMPLETE response as outlined in the Evaluation Phase section of this RFP.

*Response required

2. I certify that I have read, understood and agree to the terms in this solicitation, and that I am authorized to submit this response on behalf of my company.*

Please confirm

*Response required

3. By submitting a proposal, you agree to be prepared to provide crossing guard services for the first day of the Fall 2026 school year.*

Reply "Yes".

Or, reply "Yes, with exception" and provide an explanation.

*Response required

4. Existing Crossing Guards*

The Contractor shall offer positions to existing School Crossing Guards employed at the time of contract award and shall hire as many of the existing Crossing Guards initially as are willing to work, subject to the requirements of this Scope of Services (including background checks, training, and certification).

Enter "Yes" or "No".

*Response required

5. Your company is not debarred from doing business in Connecticut.*

Yes

No

*Response required

6. Has your company been in default of any contract?*

Enter "Yes" or "No". If "Yes", provide an explanation.

7. Lawsuits or pending litigation*

Please describe any lawsuits brought against your company in the last 10 years or any pending litigation. If none, reply "N/A".

*Response required

8. Non-Collusion Affidavit*

Please download the below documents, complete, and upload.

*Response required

9. Non-Collusion Subcontractor*

Please download the below documents, complete, and upload. If not applicable, mark "N/A" and upload.

*Response required

10. Affirmative Action*

Please download the below documents, complete, and upload.

*Response required

11. Equal Employment Opportunity*

Please download the below documents, complete, and upload.

*Response required

12. Non-segregated Facilities*

Please download the below documents, complete, and upload.

*Response required

13. City Vendor Registration Form*

Please download the below documents, complete, and upload.

14. W9*

Please download the below documents, complete, and upload.