SATPC0036943 Tab 04 SOW.pdf
PDF 358 KB Posted
- Attached to
- R. E. Mason Service Agreement Renewal FY25
- Solicitation number
- 80NSSC25887359Q
About this file
This document is a Statement of Work (SOW) for the R.E. Mason Support Services contract renewal at the NASA Langley Research Center. The SOW outlines the objective, characteristics, scope, and specifications of the required services, which include hardware support for various Dell computer equipment and software support for XL Reporter, OPC Data Hub, and AMS Machinery Manager. The services also include 24/7 emergency response, planned performance audits, cybersecurity assessments, application enrichment, and installation of DeltaV hotfixes and Microsoft security updates. The place of performance is at the NASA Langley Research Center, and the period of performance is from November 1, 2024 to October 31, 2025.
The related federal contract opportunity is a sole source procurement for the R.E. Mason Service Agreement Renewal FY25, with NASA's Shared Services Center as the procuring agency. The NAICS code for this procurement is 332911. Interested organizations may submit their capabilities and qualifications by November 7, 2024, but the government reserves the right to determine whether to conduct the procurement on a competitive basis.
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STATEMENT OF WORK
1. Objective/Requirements The NASA Langley Research Center (LaRC) requires the purchase of the R.E.
Mason Support Services to renew for continued support.
2. Characteristics, Scope, and Specs
R.E. Mason Hardware Support, QTY 1 Computers Included in this Agreement
PowerEdge R450, Dell Service Tag # BF7DRT3 DeltaV Operator Panel 1 SE2617C02 DeltaV Operator Panel 2 SE2617C02 DeltaV Operator Panel 3 SE2617C02 DeltaV Operator Panel 4 SE2617C02 Virtual Machine FMSS-PROPLUS Virtual Machine FMSS-SPAPP1 Virtual Machine FMSS-SPOP1 Virtual Machine FMSS-SPOP2 Virtual Machine FMSS-SPRRO2 Virtual Machine FMSS-THINCLI1
Machine Health Management (MHM) Systems Included in this Agreement
Product Support – AMS Machinery Manager Software SUPPORT-
AMS (SN: 00018194)
Product Support and Repair Portable – AMS 2140 GUARDIAN-
AND-FMR-PORTABLE (SN: B21401161789)
Product Support and Repair Portable – AMS 2140 GUARDIAN-
AND-FMR-PORTABLE (SN: B21401161790)
Product Support and Repair Portable – AMS 2140 GUARDIAN-
AND-FMR-PORTABLE (SN: B21401194557)
Product Support and Repair Online – AMS 6500 (SN:
C51046A4/C51046C1)
Product Support and Repair Online – AMS 6500 (SN: C51046F0) AMS Trex Premium Support TREX-SUPR-1201 (SN:
210100011826) AMS Trex Premium Support TREX-SUPR-1201 (SN:
210100033976) AMS Trex Premium Support TREX-SUPR-1201 (SN:
210100024894) Product Support and Repair Online – AMS Asset Monitor
GUARDIAN-AND-FMR-ASSETMON (SN: P203937916)
Product Support and Repair Online – AMS Asset Monitor
GUARDIAN-AND-FMR-ASSETMON (SN: P213233027)
GUARDIAN-AND-FMR-ASSETMON (SN: P213233036)
GUARDIAN-AND-FMR-ASSETMON (SN: P213233051)
R.E. Mason Software Support, QTY 1
XL Reporter Extended Support – Professional Single Station (Serial # 19600) (Model: SU1PM)
OPC Data Hub Support and Maintenance (SN:
winODHv64:00065409:n:1:0-0-0:95333a1l54876417) (Model: 41290201-
SUPTR-PRT)
R.E. Mason Support Services
24/7 Emergency Response and Support Planned Performance Audit & Scheduled On-Site Service Essential Cybersecurity Assessment Application Enrichment Service Bank – 200 Hours Product Support for DeltaV Product Support for AMS Device Manager Extended Hardware Warranty DeltaV Hotfix and Microsoft Security Update Installation (1 Visit) ValveLink Testing XL Reporter Support OPC Data Hub Support Software Support for AMS Machinery Manager
3. Place of Performance Michael Harrell; Building 1195A; Room 217 NASA Langley Research Center 1 NASA Way Hampton, VA 23681-2199
4. Period of Performance November 1, 2024 – October 31, 2025
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