SATPC0031578 Tab 04 4 SOW..pdf

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Case Management Development Platform powered by Entellitrak Anti-Harassment (AH) Licenses
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80NSSC23838251Q
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SATPC0031578 Tab 07 Capability Statement SAM.gov.pdf PDF

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STATEMENT OF WORK

1. Objective/Requirements Case Management Development Platform powered by Entellitrak Anti- Harassment (AH) Licenses

2. Characteristics, Scope, and Specs

BASE YEAR ONLY

• Licenses:

o AH Perpetual Turnkey – First Named User o AH Perpetual Turnkey – 19 Additional Named Users o AH Perpetual Turnkey Analytics – First Named User o AH Perpetual Turnkey Analytics – 2 Additional Named User(s)

• Case Management Development Platform- Annual Support & Upgrade Subscription:

o AH Perpetual Turnkey - First Named User Annual Support & Upgrade Subscription o AH Perpetual Turnkey - 19 Additional Named Users Annual Support & Upgrade

Subscription o AH Perpetual Turnkey Analytics - First Named User o AH Perpetual Turnkey Analytics -2 Additional Named User(s) o IaaS (Shared Environment) Up to 50GB Storage and 500GB bandwidth a month

• Implementation Services:

o AH Implementation Cost - including SSO o AH Analytics Configuration

• Training:

o AH User - Half day at Tyler Training Facility – 18 Attendee o AH Administrator - Half day at Tyler Training Facility – 2 Attendees

3. Place of Performance Washington DC, 20546

4. Period of Performance 1 Year Base Period

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