SAQMMA15Q0269_SOW_Web_Based_Collab.docx

Statement of Work

1.0 GENERAL INFORMATION

The Bureau of International Information Programs (IIP) at the Department of State is leading the agency’s efforts in digital technology and innovation. IIP’s offices are charged with engaging foreign audiences through digital public diplomacy content. This includes everything from online communications and content to overseas programming. To further this mission, the bureau is moving to a collaborative model for its workforce in order to maximize efficiency. To ensure these employees have the necessary tools to effectively collaborate in this environment we must expand the resources at their disposal. This model will serve as an example for the Department and will eventually be expanded to include the greater Public Diplomacy workforce at State and others whose work requires high levels of collaboration.

1.1 AGENCY MISSION

IIP’s mission is to connect people with policy. To further that mission we must pave the way to innovation and collaboration in the digital technology environment. This delivery order will support IIP’s collaborative workforce model.

2.0 OBJECTIVE

The scope of this delivery order is to acquire web-based collaboration software to successfully support the Department’s digital technology efforts.

3.0 REQUIREMENTS

3.1 TECHNICAL SPECIFICATIONS FOR SOFTWARE LICENSES

IIP makes use of a web-based technology solution to promote collaboration, quick exchange of information, and communication across multiple offices, bureaus. This web-based collaborative application licenses use to individual users within the agency. The access to the web-application will be provided under a plan which allows for the following features:

· Allows for single-channel guests to be onboarded with no additional cost

· Dynamic pricing model that pro-rates monthly costs based on inactive users

· Uses transport layer security (TLS/HTTPS) with encryption ciphers and signature algorithms at FIPS-140-2 strengths or higher

· Allows for administrator level data retrieval across both public and private communications for the purposes of FOIA or other e-discovery needs

· Allows public, non-governmental members to join pre-determined collaboration spaces

· Promotes seamless file sharing by allowing for comments and conversation threads to be associated to shared files.

· Allows for a single user account to be given access to multiple organization accounts

· Allows for the configuration of notifications on the desktop and mobile

· Has a native mobile app on both iOS and Android platforms

· Syncs desktop, mobile, and tablet apps simultaneously.

· Ability to "on the fly" create conversation channels that anyone in the Department can join.

· Search function that allows user to search all conversations available to the user, including public channels, private groups, and documents. Has inline image and video sharing within conversations

· Has a Federal Government Terms of Service

· Must be able to integrate with the following software applications in the table below:

3.2 LICENSE AMOUNT REQUIREMENTS

The vendor shall allow for up to 3,000 active users/month for an initial period that concludes at the end of the calendar year December 31, 2015 in a plan that meets the requirements below. The initial period may be renewed for up to 3,000 active users/month, and again at the end of the first option period for 12 months up to 3,000 active users/month at the sole discretion of IIP and the Contracting Officer, and for additional periods up to levels described in the chart below. The ultimate number of licenses purchased will be at the discretion of IIP and the Contracting Officer.

Because of the continued growth of IIP, flexibility is needed in purchasing licenses during the course of a year. This SOW intends for vendors to make available licenses for web-based collaboration software on an as-needed basis for up to the specified amounts listed in the table below.

To meet this changing need, the vendor shall:

· Provide access to the ceiling amounts listed in Figure 1.

· Bill the Government only for the amounts consumed (# active users per month).

· Provide access to an administrative portal to activate or deactivate licenses by IIP Digital staff.

3.3 PRICING REQUIREMENTS

The vendor shall submit price quotations in line with “Figure 1.”

Figure 1. Requirements for Web-Based Collaborative Software

Each license will permit an individual at the Department of State to access the web-based collaboration software for one month. IIP will designate an account administrator who will approve individual access to the software.

3.4 CONTRACT TYPE

The Government intends to award a single task order. However, the vendor shall only bill for the number of active users each month and not a ratio of the ceiling amount.

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