QUESTIONS AND ANSWERS - SOLICITATION Nº 19PA1020Q0002.pdf

PRE-PROPOSAL CONFERENCE

FORMAL

QUESTIONS AND ANSWERS - #1

SOLICITATION Nº 19PA1020Q0002

JANITORIAL SERVICE CONTRACT FOR US EMBASSY COMPOUND AND WHSE

The U.S. Embassy Asuncion convened a pre-proposal conference on Tuesday, January 21st, 2020 at 09:30am for the above referenced solicitation “Janitorial Service for US Embassy Compound and Warehouse”. Eight firms participated in this pre-proposal conference: Mimbi SA, SEGE SRL, PUNTO A PUNTO SRL, EPALIM SRL, EL MEJOR, DANDRES and 360 Limpieza. The questions and answers below are responsive to the inquiries received at and after this meeting. Prospective bidders have an additional opportunity to submit questions to the Embassy regarding this solicitation. The deadline for submission of formal questions is January 24th, 2020. The questions must be submitted to U.S. Embassy Asuncion, Mariscal Lopez 1776, Asuncion Paraguay. Questions may be hand delivered or sent via e-mail:

AsuncionContracting@state.gov.

QUESTION 1

SECTION 1 - SCHEDULE OF SUPPLIES/SERVICES.

Please provide Work Schedule with dates and times for the cleaning staff?

A: A detail excel spread sheet will be provided to the awarded contractor, (considered sensitive information, names of agencies and floor plants).

QUESTION 2

SECTION 1 – SCHEDULE OF SUPPLIES/SERVICES.

What is the detailed service needed for each cleaning staff?

A: offerors should provide a description of the cleaning services there are planning to provide for each type of area, floor (granite, carpet, etc.) and/or surfaces showed during pre-bid site visit.

Offerors should present the task distribution for their proposed staff in order the cover all areas that need services. Usually char force personnel are divided in sub teams of 2 people in order to cover sections more efficiently. Char force personnel are scheduled to clean offices and bathrooms at specific hours during work hours.

QUESTION 3

SECTION 1 – DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

Please provide the deep cleaning frequency.

A: Every Friday afternoon, after Embassy regular working hours from 12 to 5:30 pm, janitorial workers are scheduled the deep clean offices under a year in advance developed schedule. Each office or agency is deep cleaned approximately once every 3 to 4 months.

QUESTION 4

SECTION 1 – DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

Please provide the frequency of the cleaning of the carpeted floors.

A: only during the deep cleaning schedules or under urgent request due to accidental spills mailto:AsuncionContracting@state.gov

QUESTION 5

SECTION 1 – DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

What would be the frequency of waxing floors and what type of wax would be the preferred one for using in the facilities?

A: non-slip wax only. Usually during the deep cleaning processes.

QUESTION 6

SECTION 1 – DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

Is the awarded contractor in charge of cleaning the curtains?

A: NO

QUESTION 7

SECTION 1 – DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

What would be list of equipment needed for the performance of the services under the contract?

A: companies should recommend the list of equipment needed, including but not limiting to blowers, wax machine, vacuums, water pressure machine, etc.

QUESTION 8

SECTION 1 – DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

Please provide the specs and type of supplies needed for this contract.

A: See list of reference materials at the bottom of this document.

QUESTION 9

SECTION 1 – DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

Does the service needed include the cleaning of the parking lot?

A: Yes

QUESTION 10

SECTION 1 – DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

Does the Embassy provide soap and alcohol in gel dispensers?

A: Offerors should provide all require soaps for bathrooms and detergent for kitchens. Alcohol in gel is no required under this contract. Currently Embassy provides liquid alcohol ONLY

QUESTION 11

SECTION 1 – DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

Will the Embassy provide all paper towel and tissue paper dispensers?

A: Towel paper dispensers are already installed at all Embassy bathrooms (contractor should provide the same side paper towels). Tissue dispensers are NOT included as part of this contract.

QUESTION 12

What would be the work schedule for when having an event at the Embassy?

A: The work schedule will be kept the same through the contract. If additional services are needed, Embassy will request a price quotation.

QUESTION 13

SECTION 1 – DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

Has the Embassy “Cleaning” and “Wet Floor” signs?

A: contractor should provide those (English and Spanish)

QUESTION 14

What type of soap does the Embassy use for cleaning hands?

A: see list of supplies currently in use as a reference at the bottom of this document.

QUESTION 15

What would be the schedule, day and number of cleaning staffs that will perform the cleaning service in Barrail building (WHSE)?

A: Currently one worker from the group working at the Embassy team provides services from Mondays through Fridays 2:30 pm to 4:45 pm. WHSE is also included in the deep cleaning schedule.

QUESTION 16

SECTION 1 – DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

What is the size of garbage bags and what colors are the ones acceptable?

A:

60 lt – 40 units a days - back 100 lt – 40 units a day - black 200 lt – 10 units a day – black This is only a references, not all bags are replaced daily, depending on the condition of the bag, Embassy encourage to reuse the bags as much as possible.

QUESTION 17

SECTION 1 – DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

What is the estimated quantity and sizes of trash cans at the Embassy?

A: see question 23

QUESTION 18

SECTION 1 – DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

According to the conversation during the pre proposal meeting at the Embassy, there were 9 cleaning staffs plus 1 Supervisor. Can we consider more or less people for the cleaning services under this contract?

A: Yes

QUESTION 19

SECTION 1 – DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

In reference to the weekly number of hours. Would it be 48 hours per week how stated by law? Not 40 hours as referred in the solicitation. Right?

A: Mondays through Fridays from 6:00 am to 5:30 pm 1 hour break for lunch 11:00 am to 12:00 pm Breaks from 8:00 am to 8:30 am and 15:30 to 15:54 48hs per week.

QUESTION 20

What is the difference between "liquid soap" and "hand soap"? During the pre-proposal conference it was mentioned that liquid soap could be used for the washing of cutlery, but we assumed that in that case it would be better to provide detergent for cutlery washing. Please confirm.

A: liquid soap for dispensers in bathrooms (hand soap) Detergent for kitchens (snack bar not included) Soap in bars for maintenance and guards’ bathrooms.

QUESTION 21

SECTION 1 – DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

In case of providing any cleaning supplies for toilets that is not compatible with the existing dispensers at the embassy. Could the awarded contractor install new dispensers?

A: Yes, it that case, the awarded contractor may need to provide the new dispensers.

QUESTION 22

SECTION 1 – DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

Could you please provide information about the presentation of liquid soap and hand soap (size / volume / milliliters?) We need this to better estimate the total quantities of consumption of supplies included in the specifications.

A: the list of bathrooms and total number of customers is included in the SOW, each liquid soap dispenser has approximately 250 to 500 cc capacity.

QUESTION 23

SECTION 1 – SCOPE OF WORK - Transition plan.

We assume that the awarded company must provide the garbage bags for the existing baskets in the Embassy. Could you please provide the total quantity of baskets and the average consumption of bags of different sizes?

A: trashcan 60lt – 129 units Trashcan 100 lt – 70 units Recyclable can 60 lt – 38 units

Recyclable cans 100 lt capacity 16 units Recyclable cans capacity 15 units

Note: please see the following list of supplies currently is use, contractor shall provide similar or higher quality:

• Liquid soap for bathrooms: GOJO - Light duty hand cleaner lotion skin cleaner Jabon liquido antibacteriano Myesa (cantina bathrooms, FAC bathroom, guards bathrooms)

• Toilet paper: Papel higienico Sublime Doble hoja – rollos de 30 m

• Jabon en barra: coco Cavallaro

• Detergente para cocinas: Zitron

• Papel higienico en rollos de 300m Proactif care – Industria Paraguaya (cantina bathrooms, FAC bathroom, guards bathrooms).

• Papel toalla Proactif care – Industria Paraguay

*****NOTHING FOLLOWS*****