S02 - Attachment 2 - Survey SaaS Evaluation Criteria Table.xlsx
XLSX spreadsheet 15 KB Posted
- Attached to
- DH01--SaaS Survey Management
- Solicitation number
- 36C77621Q0220
About this file
This document contains a federal contract opportunity notice and an evaluation criteria table for survey software as a service. The Department of Veterans Affairs intends to issue a request for quote for survey management SaaS services, with a single award firm-fixed-price contract utilizing FAR parts 12 and 13 procedures. The notice estimates a mid-April 2021 solicitation issuance period of approximately two weeks for the 12-month base period and four 12-month option periods contract. Quotes must be submitted electronically to the identified contracting officer and contract specialist. The evaluation criteria table appears to provide a vendor response template for assessing features of a survey software subscription, including questions types, authentication methods, security authorizations, support services, and analytics/customization capabilities.
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Other files
| File | Type | Posted |
|---|---|---|
| S02 - Attachment 1 - PWS Survey SaaS v4.2.docx | DOCX document | |
| 36C77621Q0220.docx | DOCX document |
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Sheet1 (2)
| Please provide answer to the following questions (Notes: "users" refers to administrative users who will directly access the SaaS platform to create, deploy, and analyze surveys and "respondents" refers to those who will be completing surveys.) | |
| If a feature is not built into the system allowing users to easily implement or include it in a survey, please describe how it can be implemented (such as custom coding or if contractor set-up is required) | |
| Question | Response |
| Describe the process for creating surveys and the features included in the subscription product offered that users have direct acces to such as creating surveys, deploying surveys, creating reports, reviewing data. | |
| Describe the question types included in the subscription product that are 508 compliant for respodents. | |
| Describe the authentication methods available for users to log into the system and any requirements for access. | |
| Describe any previous VA ATOs for the SaaS product including security level. |
| Please respond: "Yes" if the subscription product offered conforms to requirement or a feature is built into the system, "No" if the product offered does not provide the feature, or "Can be Implemented with Customization" if custom coding or contractor set-up is required to the following questions | ||
| Question | "Yes," "No," or "Can be Implemented with Customization" | |
| Is the software hosted and not require local installation (cloud-based). | ||
| Are there an extensive online training/help materials accessable to users? | ||
| Is there product support for users available online and via phone? | ||
| Does the subscritpion product include support for the SaaS (Software as a Solution), system configuration, change requests, bug defects necessary to support the contract. | ||
| Does the subscription product offered provide access to Web Services/APIs (Application Programming Interface) necessary for integration with other systems. | ||
| Single Sign On (SSO) | ||
| Has the product previously been integrated with VA SSO to allow users to sign in via a PIV card | ||
| Does the SSO conform to VA and NIST requirements | ||
| Does the system support JIT provisioning | ||
| Does the system support automatic notification to aministrative users upon new self-enrollment of a user | ||
| Are surveys accessible to respondents via commonly accepted web browsers inside and outside of the VA intranet | ||
| Does the product subscription support fully customizable surveys that can be created quickly and efficiently by VA personnel in the user environment. | ||
| Does the product subscription support the ability to preview the survey prior to finalizing, launching, or activating. | ||
| Does the product subscription support logic/branching functionality and skip patterns within surveys. | ||
| Does the product subscription support automatic numbering (and renumbering) of questions when entered and arranged on a survey. | ||
| Does the product subscription include customized branded theme that can be applied to surveys. | ||
| Does the product subscription include the ability to copy full surveys or individual survey items within and across surveys. | ||
| Does the product subscription include the ability to adjust automatically to mobile environments. | ||
| Does the product subscription include scoring functionality. | ||
| Does the product subscription inlcude the availability of multiple question types including: | ||
| True/False | ||
| Multiple Choice | ||
| Select all that apply | ||
| Matrix Tables | ||
| Open Text | ||
| Rank Order of options | ||
| Slider (draggable bar with ability to specify range) | ||
| Sum | ||
| Grouping and Ranking | ||
| Drill Down (sequential filtering of responses) | ||
| Ability to upload CSV files with response options for drill down | ||
| Signature | ||
| Document upload by respondents | ||
| Side-by-side Matrix (multiple questions in a single table with multiple choice, select all that apply, and open text) | ||
| Net Promotor Score | ||
| Time (track time and set time limits) | ||
| Does the product subscription include the ability to include graphics and videos within surveys. | ||
| Does the product subscription include the ability to distribute surveys via multiple mechanisms | ||
| Anonymous links | ||
| QR codes | ||
| E-mails | ||
| Does the product subscription include the ability to limit duplicat submission of survey. | ||
| Does the product subscription include the ability to generate retake links | ||
| Generate individual retake links with option to over-write previous response or collect as a new response | ||
| Generate or create retake survey links for bulk distribution with option to over-write previous response or collect as a new response | ||
| Does the product subscription include the ability to | ||
| set specific active dates for surveys | ||
| password protect surveys | ||
| authenticate respondents | ||
| Does the product subscription include the ability to | ||
| Send e-mail notifications upon survey completion to respondents | ||
| Send e-mail notifications upon survey completion to other designated contacts | ||
| Allow automated notifications conditional upon a survey response value | ||
| Does the product subscription include the ability to provide an estimate of the average time expected to complete a survey | ||
| Does the product subscription include automatic create of reports with tables and graphic representation of data | ||
| Does the product subscription support real-time response data availability throughout the survey open period to those users | ||
| Does the product subscription include the ability to | ||
| Sort data and responses | ||
| Stratify data and responses | ||
| Filter data and responses | ||
| Does the product subscription include automated descriptive statistics including percentages, mean, and standard deviation | ||
| Does the product subscription support data export at the individual level in | ||
| Excel | ||
| CSV | ||
| SPSS | ||
| Does the product subscription include the ability to export surveys in Word or PDF format | ||
| Does the product subscription include the ability to import surveys via .txt or .doc files | ||
| Does the product subscription include the ability to import survey data | ||
| Does the product subscription include the ability to export reports in | ||
| Excel or CSV | ||
| Word | ||
| Does the product subscription include the ability to create links to reports available outside of administrative environment that update in real-time as surveys are completed | ||
| Does the product subscription include the ability to calculate additional variables from responses to survey items | ||
| During response collection that can be included in later survey elements or shown to respondents | ||
| After a survey has been completed | ||
| Does the product subscription include the ability of administrative users to | ||
| Create user types | ||
| Assign user types and permissions | ||
| Create groups | ||
| Track metrics related to response usage and number of survey completions | ||
| Remove users | ||
| Transfer surveys between users | ||
| Log into any user account | ||
| Does the product subscription include | ||
| Unlimited number of individual surveys | ||
| Unlimited number of users | ||
| Unlimited number of administrative users | ||
| Does the product support the ability to customize survey appearance including | ||
| Add a logo | ||
| Include a background image | ||
| Add a header and footer | ||
| Edit Next and Back button text | ||
| Include a progress bar with options to change color/text | ||
| Set survey colors | ||
| Set fonts globally | ||
| Set fonts on individual questions | ||
| Does the product support the ability to group questions into blocks to include in branching | ||
| Does the product allow respondents to continue a survey at a later date | ||
| Does the product support custom | ||
| Validation messages | ||
| Error messages | ||
| Inactive survey messages | ||
| End of survey messages |
Sheet1
| No |
| Can be Implemented with Customization |
| Yes |
File details come from the government source that posted it. Updated .