S02 - 36C10X23Q0127 - PITC PACS MX and Repairs.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C10X23Q0127 5-10-2023

Zachery Minns (202) 855-6940 05-24-2023

10:00 EDT

36C10X Strategic Acquisition Center - Frederick Department of Veterans Affairs

5202 Presidents Court, Suite 103 Frederick MD 21703

X 100

X

561621

$22 Million

N/A

X

Philadelphia Information Technology Center (PITC) Department of Veterans Affairs 5000 Wissahickon Avenue Philadelphia PA 19144

36C10X

Strategic Acquisition Center - Frederick Department of Veterans Affairs

5202 Presidents Court, Suite 103 Frederick MD 21703

VAFSC

U.S. Department of Veterans Affairs Financial Services Center

PO BOX 149971

(see Section B.3 invoicing/payment) Austin TX 78714-8917

1-(877)-489-6135

See CONTINUATION Page

Department of Veterans Affairs (VA) Office of Information & Technology (OI&T) Philadelphia Information Technology Center (PITC) Physical Access Control System (PACS) and Surveillance System Maintenance and Repair Services

RFQ Questions are due by 10:00 A.M. ET, May 17, 2022, to Zachery.Minns@va.gov and Justin.Cole4@va.gov

Quotes Due: See block 8 above.

Service-Disabled Veteran-Owned Businesses (SDVOSBs) only

See CONTINUATION Page

X X

36C10X23Q0127

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 PERFORMANCE WORK STATEMENT (PWS)

B.3 PRICE/COST SCHEDULE

SECTION C - CONTRACT CLAUSES

C.1 FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES (DEC 2022) ALTERNATE I (NOV 2021)

C.2 ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

C.3 FAR 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO

IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (MAR 2023)

C.4 FAR 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.5 VAAR 852.201-70 CONTRACTING OFFICER'S REPRESENTATIVE (DEC 2022)

C.6 VAAR 852.203-70 COMMERCIAL ADVERTISING (MAY 2018)

C.7 VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR VERIFIED SERVICE-

DISABLED VETERAN-OWNED SMALL BUSINESSES (NOV 2022)

C.8 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING--

CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (NOV 2022)

C.9 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV

2018)

C.10 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020) . 40

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

See attached document: Appendix A - Attic Stock List See attached document: PITC PACS QASP See attached document: WAGE DETERMINATION 2015-4233 See attached document: ATTACHMENT C - PRICE SCHEDULE - 36C10X23Q0127 .. 41

SECTION E - SOLICITATION PROVISIONS

E.1 FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (MAR 2023)

E.2 QUOTE SUBMISSION INSTRUCTIONS:

E.3 FAR 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2021):

E.4 FAR 52.204-24 REPRESENTATION REGARDING CERTAIN

TELECOMMUNICATIONS AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT

(NOV 2021)

E.5 FAR 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (DEC 2022)

E.6 FAR 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE

(FEB 1998)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

(continuation from Standard Form 1449, block 18A.)

1. Contract Administration: All contract administration matters will be handled by the individuals identified in the Contract Point of Contact List (provided with the final award).

(a.) This contract will use electronic commerce to the maximum extent possible (IAW FAR 4.502(a)). All correspondence regarding contract administration matters between the Government team (Contracting Officer, Contract Specialist and Contracting Officer’s Representative) and the Contractor will be handled via email using the email addresses listed in the Contract Point of Contact List, inclusive of any updates provided by the responsible Contracting Officer. Email will be the primary method for providing copies of contract documents to the Contractor or other parties. This applies to contract modifications, acceptance of supplies/services, invoice items addressed outside of the electronic invoicing system (currently Tungsten), contractor performance assessments addressed outside CPARS, terminations and any other actions covered by the Contract Terms and Conditions or other Clauses.

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-34, Payment by Electronic Funds Transfer—Other Than System For

Award Management, or [ ] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly [ ]

b. Semi-Annually [ ]

c. Other [X] Upon delivery and acceptance by the COR

In accordance with FAR 52.212-4 (g) only proper invoices that contain documentation of services performed will be accepted.

4. CHANGES: Any changes to this PWS and associated tasks shall only be authorized and approved through written correspondence from the Contracting Officer (CO). A copy of each change will be kept in the contract folder along with all other products of the project. Costs incurred by the Contractor through the actions of parties other than the CO shall be borne by the Contractor.

5. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests

TUNGSTEN (fka OB10) ELECTRONIC INVOICE SUBMISSION FSC e-INVOICE PROGRAM THRU AUSTIN PORTAL

FSC MANDATORY ELECTRONIC INVOICE SUBMISSION FOR AUSTIN PAYMENTS

Contract Number: TBD Purchase Order Number: TBD

Vendor Electronic Invoice Submission Methods:

Fax, email and scanned documents are not acceptable forms of submission for payment requests. Electronic form means an automated system transmitting information electronically according to the accepted data transmissions below.

• VA’s Electronic Invoice Presentment and Payment System – The Financial Services Center (FSC) in Austin, TX uses a third-party contractor, Tungsten, to transition vendors from paper to electronic invoice submission. Please go to this website:

http://www.tungsten-network.com/US/en/veterans-affairs/ to begin submitting electronic invoices, free of charge.

• A system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) chartered by the American National Standards Institute (ANSI). The X12 EDI Web site is http://www.x12.org.

Vendor e-invoice Set-up information:

Please contact Tungsten at the phone number or email address listed below to begin submitting your electronic invoices to the VA Financial Services Center in Austin, TX for payment processing. If you have questions about the payment status of a properly submitted invoice, the e-invoicing program, or Tungsten, please contact the FSC at the phone number or email address listed below.

• Tungsten e-Invoice setup information: 1-877-489-6135

• Tungsten e-Invoice email: VA.Registration@tungsten-network.com

• VA TUNGSTEN Number: AAA544240062

• FSC e-Invoice contact information: 1-877-353-9791

• FSC e-Invoice email: vafsccshd@va.gov

• http://www.fsc.va.gov/einvoice.asp

COMMUNICATIONS:

• https://www.federalregister.gov/articles/2012/11/27/2012-28612/va-acquisition-regulation-electronic-submission-of-payment-requests

• http://fcw.com/articles/2012/11/27/va-epayments.aspx?s=fcwdaily

6. ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

http://www.tungsten-network.com/US/en/veterans-affairs/ http://www.x12.org/ mailto:VA.Registration@tungsten-network.com mailto:vafsccshd@va.gov http://www.fsc.va.gov/einvoice.asp https://www.federalregister.gov/articles/2012/11/27/2012-28612/va-acquisition-regulation-electronic-submission-of-payment-requests https://www.federalregister.gov/articles/2012/11/27/2012-28612/va-acquisition-regulation-electronic-submission-of-payment-requests http://fcw.com/articles/2012/11/27/va-epayments.aspx?s=fcwdaily

B.2 PERFORMANCE WORK STATEMENT (PWS)

1. INTRODUCTION

The mission of the Department of Veterans Affairs (VA), Office of Information & Technology (OIT), IT Operations and Services at Philadelphia Information Technology Center (PITC) is to provide benefits and services to Veterans of the United States. In meeting these goals, PITC strives to provide high quality, effective, and efficient Information Technology (IT) services to those responsible for providing care to Veterans throughout all the points of the Veterans throughout the United States, in an effective, timely and compassionate manner. VA depends on Information Management / Information Technology (IM/IT) systems to further meet mission goals. The PITC processes data that is considered a lifeline to Veterans and constant availability of that data is crucial. The PITC facilities department is responsible for ensuring the facility provide a safe and secure workplace for its employees, 24 hours a day and seven days a week (24/7).

To accomplish the mission and goals of the VA, OIT, in ensuring a safe and secure workplace, PITC requires the Lenel OnGuard Physical Access Control System (PACS) and the Avigilon Video Surveillance System/Close Circuit Television (AVIGILON CCTV) maintenance and repair services.

2. SCOPE

The Contractor must provide 24/7 support, maintenance and repairs to the existing Lenel OnGuard PACS and Avigilon Video Surveillance (AVIGILON CCTV) systems installed at the PITC. The Contractor must manage a service request response system for Lenel OnGuard PACS and maintenance requests. The Contractor must employ maintenance personnel/technicians who are trained and certified in the use and operation of all Lenel OnGuard PACS, and AVIGILON CCTV.

Due to the requirement for 24/7 support, the Contractor must have local representatives that can satisfy the required response time for repairs, as defined in SECTION 6 below.

3. PERIOD OF PERFORMANCE (POP)

The anticipated contract POP will include a base period of 12-months.

There are eleven (11) Federal holidays set by law (USC Title 5 Section 6103) that VA follows:

Under current definitions, five (5) are set by date:

New Year’s Day January 1, Juneteenth June 19, Independence Day July 4, Veterans Day November 11, Christmas Day December 25, If any of the above dates falls on a Saturday, then Friday must be observed as a holiday.

Similarly, if any of the above dates falls on a Sunday, then Monday must be observed as a holiday.

The other six (6) are set by a day of the week and month:

Martin Luther King's Birthday Third Monday in January Washington's Birthday Third Monday in February Memorial Day Last Monday in May Labor Day First Monday in September

Columbus Day Second Monday in October Thanksgiving Fourth Thursday in November

4. PLACE OF PERFORMANCE

Tasks under this PWS must be performed at 5000 Wissahickon Avenue in Philadelphia, PA.

5. TYPE OF CONTRACT

Hybrid Firm-Fix Price (FFP)/ Time and Material (T&M) Contract.

6. SPECIFIC TASKS AND DELIVERABLES.

6.1. Project Management

6.1.1. Contractor Project Management Plan (CPMP) & Kick-Off Meeting (FFP) The Contractor must deliver a Contractor Project Management Plan (CPMP) that lays out the Contractor’s approach, timeline, and tools to be used in execution of the contract. The CPMP must take the form of both a narrative and graphic format that displays the schedule, milestones, risks, and resource support. The CPMP must also include how the Contractor must coordinate and execute planned, routine, and ad hoc data collection reporting requests as identified with the PWS. The initial baseline CPMP must be concurred upon and updated when needed. The Contractor must update and maintain the VA PM approved CPMP throughout the period of performance (POP). A virtual kick-off meeting will be held to introduce all involving parties as well discussing the expectation of the project and the CPMP. Upon the kick-off meeting the contractor will have 7 business days to conduct a site visit to verify all the equipment. The meeting will be held 14 days after award via TEAMS or

ZOOM.

Deliverable:

A. Contractor Project Management Plan (CPMP) B. Kick-Off Meeting

6.1.2. Reporting Requirement. (FFP)

The Contractor must provide the Contracting Officer’s Representative (COR) with a monthly progress report (MPR) in electronic form in Microsoft Word and Project formats. The report must include detailed instructions/explanations for each required data element, to ensure that data is accurate and consistent. The reports must reflect data as of the last day of the preceding month.

The Contractor must keep detailed comprehensive records of all maintenance and repair.

Records must include all equipment that has been replaced. The Contractor must submit records monthly to the COR.

The monthly progress reports must cover all work completed during the reporting period and work planned for the subsequent reporting period. The report must identify any problems that arose and a description of how the problems were resolved. If problems have not been completely resolved, the Contractor must provide an explanation, including its plan and timeframe for resolving the issue. It is expected that the Contractor must keep in communication with VA accordingly, so issues that arise are transparent to both parties and to prevent escalation of outstanding issues.

The monthly report must include the following:

1. Description of service calls completed

2. Open issues or concerns

3. Record of equipment that has been replaced

4. What type of work (e.g., Inspection, Service, and/or Repair)

5. What was serviced (e.g., Door and/or Camera Number, serial number of the part)

6. When the work was started

7. When the work completed

8. What technician performed the work

Deliverable:

A. Monthly Progress Report

6.2. Lenel OnGuard PACS Support, Maintenance and Repair

The Contractor must provide support, maintenance, and repair service for the existing Lenel OnGuard PACS, furnish all labor, supervision, equipment, tools, and material supplies necessary to support the Lenel OnGuard PACS. The Contractor must repair or replace any Lenel OnGuard PACS equipment, see equipment list in Section 6.3.5, as necessary to keep equipment fully functional and operating. The Contractor must also provide support, maintenance, and repairs to the Lenel OnGuard PACS computer management system to include Lenel OnGuard, PIV Check Plus (HID) desktop software, PIV Card registration readers, troubleshooting, licensing, testing and basic training (as needed). The Contractor must ensure that all Lenel OnGuard equipment is properly configured and setup to achieve internet connectivity for all PITC servers connected to the Lenel OnGuard PACS.

The Contractor must obtain all necessary manufacturer’s specifications for equipment, parts, and drawings to manage the Lenel OnGuard PACS. The Contractor must maintain an on-site inventory mix of appropriate Government furnished replacement parts necessary for the Lenel OnGuard PACS (e.g., all card readers, electric door strikes, request to exit sensors (REX), Wiegand Interfaces, junction boxes, door sensors/actuators, maglocks, door solenoids, wiring. See Appendix A titled the “Attic Stock”. The attic stock is an on-site inventory of different parts that can be utilized through the life of this contractor. This will eliminate the risk of having to wait for parts to be delivered or cause a work stoppage. The contractor must keep the inventory fully stock base on the quantity amount listed on the list.

The Contractor must provide non-repairable items to the COR, for turn-in and accountability.

All replaced equipment is property of the VA. The Contractor must manage a service request response system for the PACS maintenance requests.

6.2.1 Lenel OnGuard PACS Semi-Annual Preventative Maintenance Inspection (FFP) The Contractor must perform Semi-Annual Preventive Maintenance (PM) inspection on the Lenel OnGuard PACS during the POP. This must include the manual inspecting and testing of all Lenel OnGuard PACS components with inspection/testing reports on a Semi-Annual basis. A written Semi-Annual Method of Procedure (MOP), outlining all the PM tasks must be provided to the COR within 7 days of completed Semi-Annual PM inspection being performed; the COR has final approval authority on the MOP. The Contractor must verify the operation of the Lenel OnGuard PACS with the COR upon completion of work.

Deliverables:

A. Semi-Annual System and Preventative Maintenance Inspection B. Semi-Annual Written Method of Procedure (MOP)

6.2.2 Lenel OnGuard PACS Repair and Equipment Delays

The Contractor must advise the COR of any potential delays in writing (i.e., upon knowledge of any delay) via email and phone call, in completion of any aspects of the Lenel OnGuard PACS repairs and provide recommendations on actions necessary for keeping the task on schedule. The contractor must submit an approval plan for any identified delay to the COR within seven (7) business days of the delay being know. The approval plan must be approved by the COR before delayed equipment or repairs can be scheduled. The Contractor’s submittal must include the scope, MOP, and schedule.

The Contractor must provide a maintenance “Return to Service” level of response with a technician on-site to resolve all failures within eight (8) hours after the VA representative calls the Contractor’s technical support number. A government employee will be available to escort the technicians when required. The Lenel OnGuard PACS operating systems must be fully functional upon completion of service call.

6.2.3 Lenel OnGuard PACS Emergency Services and Repairs (T&M) The Contractor must provide Lenel OnGuard PACS emergency services and/or repairs as required by the Government. The Government anticipates approximately 5 or less emergency calls and approximately 15 or less service request calls. This unit is new therefore the upkeep has been seamless.

a.) This must be effective during both business and non-business hours.

b.) Response time is within four (4) hours.

c.) The services and repairs must include all parts and labor.

d.) Service will generally be requested by a service ticket signed by the COR; and/or Contractors authorized to request services and sign service tickets. The COR, or other designated Government representative may direct the Contractor to perform the work during Holidays and outside of normal Monday through Friday, from 8:00 A.M. through 4:00 P.M. EST business hours.

A. Lenel OnGuard PACS Emergency Services and Repairs

6.2.4 Lenel OnGuard PACS Software Support Plan (FFP)

The Contractor must supply one (1) annual Lenel Software Support Agreement, one (1) annual Lenel PIV-Class Factory Support Agreement, and one (1) annual PIV-HID Software Support Agreement per each POP. The Contractor must be Lenel OnGuard certified.

Deliverables:

A. Updated Software

i. One Annual Lenel OnGuard Software Support Agreement

ii. One Annual Lenel PIV-Class Factory Support Agreement

iii. One Annual PIV-HID Software Support Agreement

B. Updated Support Plan

6.3. AVIGILON CCTV Support, Maintenance and Repair

The Contractor must provide support, maintenance, and repair service for the existing AVIGILON CCTV, furnish all labor, supervision, equipment, tools, and material supplies necessary to support the AVIGILON CCTV. The Contractor must repair or replace any AVIGILON CCTV equipment, see equipment list in Section 6.3.5, as necessary to keep equipment fully functional and operating. The Contractor must also provide support, maintenance, and repairs to the AVIGILON CCTV servers, troubleshooting, licensing, testing and basic training (as needed). The Contractor must ensure that all AVIGILON CCTV equipment is properly configured and setup to achieve internet connectivity for all PITC servers connected to the AVIGILON CCTV.

The Contractor must obtain all necessary manufacturer’s specifications for equipment, parts, and drawings to manage the AVIGILON CCTV. The Contractor must provide non-repairable items to the COR for turn-in and accountability. All replaced equipment is property of the VA.

The Contractor must manage a service request response system for the AVIGILON CCTV maintenance requests.

6.3.1 Avigilon CCTV Semi-Annual Preventative Maintenance Inspection (FFP) The Contractor must perform Semi-Annual Preventative Maintenance (PM) inspection on the AVIGILON CCTV during the PoP. This must include the manual inspecting and testing of all AVIGILON CCTV components with inspection/testing reports on a Semi-Annual basis.

A written Semi-Annual MOP, outlining all the PM tasks must be provided to the COR within seven (7) days of a completed PM inspection being performed; the COR has final approval authority on the MOP. The Contractor must verify the operation of the AVIGILON CCTV with the COR upon completion of work.

A. Semi-Annual Written Method of Procedure

6.3.2 Avigilon CCTV Repair and Equipment Delays

The Contractor must advise the COR of any potential delays in writing (i.e., upon knowledge of any delay) via email and phone call, in completion of any aspects of the Lenel OnGuard PACS repairs and provide recommendations on actions necessary for keeping the task on schedule. An approval plan must be submitted and accepted by the COR within seven (7) business days upon knowledge of any delay. The Contractor’s submittal must include the scope, MOP, and schedule.

The Contractor must provide a maintenance “Return to Service” level of response with a technician on-site to resolve all failures within eight (8) hours after the VA representative calls the Contractor’s technical support number. A government employee will be available to escort the technicians if necessary. The AVIGILON CCTV operating systems must be fully functional upon completion of service call.

6.3.3 AVIGILON CCTV Emergency Services and Repairs (T&M)

The Contractor must provide AVIGILON CCTV emergency services and/or repairs as required by the Government. The Government anticipates approximately 5 or less emergency calls and approximately 15 or less service request calls. This unit is new therefore the upkeep has been seamless.

a.) This must be effective during both business and non-business hours.

b.) Response time is within four (4) hours.

c.) The services and repairs must include all parts and labors.

d.) Service will generally be requested by a service ticket signed by the COR; and/or Contractors authorized to request services and sign service tickets. The COR, or other designated Government representative may direct the Contractor to perform the work during Holidays and outside of normal Monday through Friday, from 8:00 A.M. through 4:00 P.M. CST business hours.

A. Provide progress report based on the finding of the AVIGILON CCTV Emergency Services and Repairs

6.3.4 Avigilon CCTV Software Support Plan (FFP)

The Contractor must supply an annual AVIGILON CCTV Software and update Support Plan per each POP. The Contractor must be Avigilon CCTV and server certified.

Deliverables:

A. Update all Software and Firmware related to the system

i. Avigilon Control Center

B. Updated Support Plan

6.3.5 EQUIPMENT LIST

Complete access control, alarm monitoring, and video surveillance system located at the PITC includes the following:

QTY) Product / Description Lenel OnGuard PACS includes the following:

Quantity Name Description 12 Lenel x4420 controller panels Controller Panels

169 Lenel X1320-S3 readers Card Readers TBD Associated door hardware, REX, Maglocks, door contacts Associated door hardware, REX, Maglocks, door contacts

AVIGILON CCTV includes the following:

Quantity Name Description 113 2.0C-H5SL-D1-IR Dome Camera

5 Axis P3235-LV Network Camera 8 Cisco 9K C9300 Data Switches 2 HDNVR Video Recorder

NOTE: Contractor must field verify all equipment count.

7. Delivery Schedule.

Task Deliverable Quantity Delivery Date

Task 6.1.1 Contractor Project Management Plan 1 Due 14 days after award and updated accordingly.

Task

6.1.1. Kick-off Meeting 1 14 days after award

Task 6.1.2 Monthly Progress Report (MPR) 12 Due on the 30th of each month

Task 6.2.1 and 6.3.1

Semi-Annual Written Methods of Procedure 2 Semi-Annual

Task #:

6.2.1.

Semi-Annual Lenel OnGuard PACS Maintenance, inspection and Repair Services

2 Semi-Annual

Task 6.3.1 Semi-Annual AVIGILON CCTV Maintenance, inspection and Repair Services

2 Semi-Annual

Task #:

6.2.4 and 6.3.4

Annual Updated Software & Firmware and Update Support Agreement

1 Year Last Business Day of the year

Task# 6.2.3

Lenel OnGuard PACS Emergency Services and Repairs Lot

As Requested Task# 6.3.3

AVIGILON CCTV Emergency Services and Repairs Lot As Requested

8. Contractor Requirement The Contractor must maintain a current software license and/or license agreement with Lenel OnGuard PACS, HID Global PIV Class, and with Avigilon AVIGILON CCTV.

The Contractor must be Lenel OnGuard, Avigilon AVIGILON CCTV and server certified.

The contractor must be registered through Fed Gov VAR which is also required for Federal buildings.

The Contractor’s employees and sub-Contractors’ employees must be able to pass a criminal history background investigation by the PITC/Austin Information Technology Center (AITC) Security staff and VA Security and Investigation Center (SIC) to receive a VA issued PIV card.

The Contractor’s employees and sub-Contractors’ employees must be legally able to work in the United States.

9. Security Requirements.

9.1. Confidentiality and Non-Disclosure

The Contractor must follow all VA rules and regulations regarding information security to prevent disclosure of sensitive information to unauthorized individuals or organizations. The Contractor must not have access to Protected Health Information (PHI) and Electronic Protected Health Information (EPHI) that is subject to protection under the regulations issued by the Department of Health and Human Services, as mandated by the Health Insurance Portability and Accountability Act of 1996 (HIPAA); 45 CFR Parts 160 and 164, Subparts A and E, the Standards for Privacy of Individually Identifiable Health Information (“Privacy Rule”); and 45 CFR Parts 160 and 164, Subparts A and C, the Security Standard (“Security Rule”). Pursuant to the Privacy and Security Rules, the Contractor must agree in writing to certain mandatory provisions regarding the use and disclosure of PHI and EPHI.

All contract company staff members who will perform the work in VA facility or facilities are required to completed mandatory VA Privacy and Information Security Awareness and Rules of Behavior Training annually, which currently is VA Talent Management System (TMS) course number VA10176.

9.1.1 The VA Contracting Officer will be the sole authorized official to release in writing, any data, draft deliverables, final deliverables, or any other written or printed materials pertaining to this contract. The Contractor must not release any information. Any request for information relating to this contract presented to the Contractor must be submitted to the VA Contracting Officer for response.

9.1.2 The Contractor must have limit access to the minimum number of personnel necessary for contract performance for all information considered sensitive or proprietary in nature. If the Contractor is uncertain of the sensitivity of any information obtained during the performance of this contract, the Contractor has a responsibility to ask the VA Contracting Officer.

9.1.3 The Contractor must train all of their employees involved in the performance of this contract on their roles and responsibilities for proper handling and nondisclosure of sensitive VA or proprietary information. Contractor personnel must not engage in any other action, venture or employment wherein sensitive information must be used for the profit of any party other than those furnishing the information. The sensitive information transferred, generated, transmitted, or stored herein is for VA benefit and ownership alone.

9.1.4 The Contractor must maintain physical security at all facilities housing the activities performed under this contract, including any Contractor facilities according to VA-approved guidelines and directives.

9.1.5 The Contractor must adhere to the following:

9.1.1.1. The use of “thumb drives” or any other medium for transport of information is expressly prohibited.

9.1.1.2. Controlled access to system and security software and documentation.

9.1.1.3 Recording, monitoring, and control of passwords and privileges.

9.1.1.4 All terminated personnel are denied physical and electronic access to all data, program listings, data processing equipment and systems.

9.1.1.5 VA, as well as any Contractor (or Subcontractor) systems used to support development, provide the capability to cancel immediately all access privileges and authorizations upon employee termination.

9.1.1.6 Contractor PM and VA PM are informed within 24-hours of any employee termination.

9.1.1.7 Acquisition sensitive information must be marked “Acquisition Sensitive” and must be handled as “For Official Use Only (FOUO)”.

9.1.1.8 Contractor does not require access to classified data.

9.2.1 Regulatory standard of conduct governs all personnel directly and indirectly involved in procurements. All personnel engaged in procurement and related activities must conduct business in a manner above reproach and, except as authorized by statute or regulation, with complete impartiality and with preferential treatment for none. The general rule is to strictly avoid any conflict of interest or even the appearance of a conflict of interest in VA/Contractor relationships.

10. Housekeeping.

The Contractor must keep the job site clean, free from accumulations of waste material or trash.

The Contractor must be responsible for removing all waste material or trash from Government property, as to deter accumulation of debris. All material subject to recycling must be properly disposed.

11. Non-Personal Services Statement.

Contractor employee(s) performing services must be controlled, directed, and always supervised by management personnel of the Contractor. Actions of Contractor employees must not be interpreted or implemented in any manner that results in any Contractor employee creating or modifying Federal policy, obligating the appropriated funds of the U.S. Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulations (FAR).

B.3 PRICE/COST SCHEDULE

The PRICE SCHEDULE for this solicitation is provided as Attachment A. Any contract resulting from this solicitation will include the final PRICE SCHEDULE in this section.

SECTION C - CONTRACT CLAUSES

C.1 FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES (DEC 2022) ALTERNATE I (NOV 2021)

(a) Inspection/Acceptance.

(1) The Government has the right to inspect and test all materials furnished and services performed under this contract, to the extent practicable at all places and times, including the period of performance, and in any event before acceptance. The Government may also inspect the plant or plants of the Contractor or any subcontractor engaged in contract performance. The Government will perform inspections and tests in a manner that will not unduly delay the work.

(2) If the Government performs inspection or tests on the premises of the Contractor or a subcontractor, the Contractor shall furnish and shall require subcontractors to furnish all reasonable facilities and assistance for the safe and convenient performance of these duties.

(3) Unless otherwise specified in the contract, the Government will accept or reject services and materials at the place of delivery as promptly as practicable after delivery, and they will be presumed accepted 60 days after the date of delivery, unless accepted earlier.

(4) At any time during contract performance, but not later than 6 months (or such other time as may be specified in the contract) after acceptance of the services or materials last delivered under this contract, the Government may require the Contractor to replace or correct services or materials that at time of delivery failed to meet contract requirements. Except as otherwise specified in paragraph (a)(6) of this clause, the cost of replacement or correction shall be determined under paragraph (i) of this clause, but the "hourly rate" for labor hours incurred in the replacement or correction shall be reduced to exclude that portion of the rate attributable to profit. Unless otherwise specified below, the portion of the "hourly rate" attributable to profit shall be 10 percent. The Contractor shall not tender for acceptance materials and services required to be replaced or corrected without disclosing the former requirement for replacement or correction, and, when required, shall disclose the corrective action taken. [Insert portion of labor rate attributable to profit.]

(5)(i) If the Contractor fails to proceed with reasonable promptness to perform required replacement or correction, and if the replacement or correction can be performed within the ceiling price (or the ceiling price as increased by the Government), the Government may—

(A) By contract or otherwise, perform the replacement or correction, charge to the Contractor any increased cost, or deduct such increased cost from any amounts paid or due under this contract; or

(B) Terminate this contract for cause.

(ii) Failure to agree to the amount of increased cost to be charged to the Contractor shall be a dispute under the Disputes clause of the contract.

(6) Notwithstanding paragraphs (a)(4) and (5) above, the Government may at any time require the Contractor to remedy by correction or replacement, without cost to the Government, any failure by the Contractor to comply with the requirements of this contract, if the failure is due to—

(i) Fraud, lack of good faith, or willful misconduct on the part of the Contractor's managerial personnel; or

(ii) The conduct of one or more of the Contractor's employees selected or retained by the Contractor after any of the Contractor's managerial personnel has reasonable grounds to believe that the employee is habitually careless or unqualified.

(7) This clause applies in the same manner and to the same extent to corrected or replacement materials or services as to materials and services originally delivered under this contract.

(8) The Contractor has no obligation or liability under this contract to correct or replace materials and services that at time of delivery do not meet contract requirements, except as provided in this clause or as may be otherwise specified in the contract.

(9) Unless otherwise specified in the contract, the Contractor's obligation to correct or replace Government-furnished property shall be governed by the clause pertaining to Government property.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions.

(1) The clause at FAR 52.202-1, Definitions, is incorporated herein by reference. As used in this clause—

(i) Direct materials means those materials that enter directly into the end product, or that are used or consumed directly in connection with the furnishing of the end product or service.

(ii) Hourly rate means the rate(s) prescribed in the contract for payment for labor that meets the labor category qualifications of a labor category specified in the contract that are—

(A) Performed by the contractor;

(B) Performed by the subcontractors; or

(C) Transferred between divisions, subsidiaries, or affiliates of the contractor under a common control.

(iii) Materials means—

(A) Direct materials, including supplies transferred between divisions, subsidiaries, or affiliates of the contractor under a common control;

(B) Subcontracts for supplies and incidental services for which there is not a labor category specified in the contract;

(C) Other direct costs (e.g., incidental services for which there is not a labor category specified in the contract, travel, computer usage charges, etc.);

(D) The following subcontracts for services which are specifically excluded from the hourly rate: [Insert any subcontracts for services to be excluded from the hourly rates prescribed in the schedule.]; and

(E) Indirect costs specifically provided for in this clause.

(iv) Subcontract means any contract, as defined in FAR Subpart 2.1, entered into with a subcontractor to furnish supplies or services for performance of the prime contract or a subcontract including transfers between divisions, subsidiaries, or affiliates of a contractor or subcontractor. It includes, but is not limited to, purchase orders, and changes and modifications to purchase orders.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payments.

(1) Work performed. The Government will pay the Contractor as follows upon the submission of commercial invoices approved by the Contracting Officer:

(i) Hourly rate.

(A) The amounts shall be computed by multiplying the appropriate hourly rates prescribed in the contract by the number of direct labor hours performed. Fractional parts of an hour shall be payable on a prorated basis.

(B) The rates shall be paid for all labor performed on the contract that meets the labor qualifications specified in the contract. Labor hours incurred to perform tasks for which labor qualifications were specified in the contract will not be paid to the extent the work is performed by individuals that do not meet the qualifications specified in the contract, unless specifically authorized by the Contracting Officer.

(C) Invoices may be submitted once each month (or at more frequent intervals, if approved by the Contracting Officer) to the Contracting Officer or the authorized representative.

(D) When requested by the Contracting Officer or the authorized representative, the Contractor shall substantiate invoices (including any subcontractor hours reimbursed at the hourly rate in the schedule) by evidence of actual payment, individual daily job timecards, records that verify the employees meet the qualifications for the labor categories specified in the contract, or other substantiation specified in the contract.

(E) Unless the Schedule prescribes otherwise, the hourly rates in the Schedule shall not be varied by virtue of the Contractor having performed work on an overtime basis.

(1) If no overtime rates are provided in the Schedule and the Contracting Officer approves overtime work in advance, overtime rates shall be negotiated.

(2) Failure to agree upon these overtime rates shall be treated as a dispute under the Disputes clause of this contract.

(3) If the Schedule provides rates for overtime, the premium portion of those rates will be reimbursable only to the extent the overtime is approved by the Contracting Officer.

(ii) Materials.

(A) If the Contractor furnishes materials that meet the definition of a commercial product at FAR 2.101, the price to be paid for such materials shall not exceed the Contractor’s established catalog or market price, adjusted to reflect the—

(1) Quantities being acquired; and

(2) Any modifications necessary because of contract requirements.

(B) Except as provided for in paragraph (i)(1)(ii)(A) and (D)(2) of this clause, the Government will reimburse the Contractor the actual cost of materials (less any rebates, refunds, or discounts received by the contractor that are identifiable to the contract) provided the Contractor—

(1) Has made payments for materials in accordance with the terms and conditions of the agreement or invoice; or

(2) Makes these payments within 30 days of the submission of the Contractor's payment request to the Government and such payment is in accordance with the terms and conditions of the agreement or invoice.

(C) To the extent able, the Contractor shall—

(1) Obtain materials at the most advantageous prices available with due regard to securing prompt delivery of satisfactory materials; and

(2) Give credit to the Government for cash and trade discounts, rebates, scrap, commissions, and other amounts that are identifiable to the contract.

(D) Other Costs. Unless listed below, other direct and indirect costs will not be reimbursed.

(1) Other Direct Costs. The Government will reimburse the Contractor on the basis of actual cost for the following, provided such costs comply with the requirements in paragraph (i)(1)(ii)(B) of this clause:

(2) Indirect Costs (Material Handling, Subcontract Administration, etc.). The Government will reimburse the Contractor for indirect costs on a pro-rata basis over the period of contract performance at the following fixed price:

(2) Total cost. It is estimated that the total cost to the Government for the performance of this contract shall not exceed the ceiling price set forth in the Schedule and the Contractor agrees to use its best efforts to perform the work specified in the Schedule and all obligations under this contract within such ceiling price. If at any time the Contractor has reason to believe that the hourly rate payments and material costs that will accrue in performing this contract in the next succeeding 30 days, if added to all other payments and costs previously accrued, will exceed 85 percent of the ceiling price in the Schedule, the Contractor shall notify the Contracting Officer giving a revised estimate of the total price to the Government for performing this contract with supporting reasons and documentation. If at any time during the performance of this contract, the Contractor has reason to believe that the total price to the Government for performing this contract will be substantially greater or less than the then stated ceiling price, the Contractor shall so notify the Contracting Officer, giving a revised estimate of the total price for performing this contract, with supporting reasons and documentation. If at any time during performance of this contract, the Government has reason to believe that the work to be required in performing this contract will be substantially greater or less than the stated ceiling price, the Contracting Officer will so advise the Contractor, giving the then revised estimate of the total amount of effort to be required under the contract.

(3) Ceiling price. The Government will not be obligated to pay the Contractor any amount in excess of the ceiling price in the Schedule, and the Contractor shall not be obligated to continue performance if to do so would exceed the ceiling price set forth in the Schedule, unless and until the Contracting Officer notifies the Contractor in writing that the ceiling price has been increased and specifies in the notice a revised ceiling that shall constitute the ceiling price for performance under this contract. When and to the extent that the ceiling price set forth in the Schedule has been increased, any hours expended and material costs incurred by the Contractor in excess of the ceiling price before the increase shall be allowable to the same extent as if the hours expended and material costs had been incurred after the increase in the ceiling price.

(4) Access to records. At any time before final payment under this contract, the Contracting Officer (or authorized representative) will have access to the following (access shall be limited to the listing below unless otherwise agreed to by the Contractor and the Contracting Officer):

(i) Records that verify that the employees whose time has been included in any…